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3300 CITELlink Gateway for 7000 Series Norstar Phones M7208N Phone User Guide...
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Corporation. ITEL ETWORKS IMPORTANT! This telephone is NOT suitable for direct connection to the public-switched telephone network. Connect the telephone to a Mitel Networks system only. Mitel Networks is a trademark of Mitel Networks Corporation. CITELlink is a trademark of CITEL Technologies Ltd.
Contents ABOUT YOUR PHONE Conventions Using Your Norstar Phone with the 3300 CITELlink Gateway TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Protect your hearing CUSTOMIZING YOUR PHONE Ringer Control Handset Receiver Volume Control Speaker Volume Control Display Contrast Control Feature Keys Language Change MAKING AND ANSWERING CALLS...
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CALL HANDLING Hold Transfer Conference Conference Split Swap Call Forward Call Forward - Remote Call Forward - End Chaining Call Forward - Override Messaging - Advisory Messaging - Callback Messaging - Cancel Callback Messaging - Cancel All Callbacks USING ADVANCED FEATURES Account Codes Call Park Call Pickup...
Norstar phone to work on a Mitel Networks 3300 Integrated Communications Platform (3300 ICP). When used with a 3300 ICP, your M7208N phone has ten fixed-function keys ( SUPERKEY, TRANS/CONF, REDIAL, MESSAGE, HOLD, CANCEL, SPEAKER, DOWN ARROW, + (Volume Up) and - (Volume Down) and three personal keys with status indicators.
Phone buttons Button Number Description Cancel Superkey Hold Speaker Prime Line Transfer/Conference Redial Personal Keys Down Arrow Message Phone status indicators When line is Idle Busy Ringing On hold at your set On hold at another set Conventions The following conventions are used in this user guide: Fixed-function keys are identified by bold uppercase letters (for example, TRANS/CONF ).
Using Your Norstar Phone with the 3300 CITELlink Gateway Please note the following differences in the way your phone now operates: You can program speed call numbers, personal keys as well as enable/disable features using SUPERKEY. To navigate through the menus, use * and # on the keypad.
CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: Press + or -. To adjust the Ringer Pitch or Volume while the phone is idle: 1. Press SUPERKEY. 2. Press # (No) until "Ringer Adjust?" appears. 3.
Language Change To change the display language: 1. Press SUPERKEY. 2. Press # (No) until "Language?" appears. 3. Press * (Yes). 4. Press * (Change). 5. Press # (No) until the desired language appears. 6. Press * (Yes). MAKING AND ANSWERING CALLS Make a call 1.
Redial - Saved Number To save the last number that you manually dialed: 1. Lift the handset. 2. Dial **79. To Redial a saved number: 1. Lift the handset. 2. Dial *6*. Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance).
Speed Call - Personal Note: Personal Speed Call lists must be configured by the Administrator. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67. 3. Enter an index number between 00 and 09. 4. Dial the number to be stored (press Hold between digits to create a pause during dialing - press Hold more than once to lengthen the pause).
Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the number. 3. Communicate by using the speaker and the microphone. To use Handsfree Operation to answer calls: 1.
On-Hook Dialing To dial without lifting the handset: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the number. 3. Lift the handset. Auto-Answer To enable or disable Auto-Answer: Press the AUTO-ANSWER feature key. To answer a call when you hear ringback: Communicate by using the speaker and the microphone.
CALL HANDLING Hold To place a call on Hold: Press Hold. To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another station: Press the flashing line key. Dial **1 and the number of the station that placed the call on Hold.
Conference Split To Split a Conference and speak privately with the original party: 1. Press TRANS/CONF. 2. Dial *41. To return to the conference call: Press TRANS/CONF. Swap To call another party when you are in an established two-party call: 1.
Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your phone. B-Int redirects internal calls when your phone is busy, and B-Ext redirects external calls when your phone is busy. NA-Int redirects internal calls after several rings if you don't answer, and NA-Ext redirects external calls after several rings if you don't answer.
Call Forward - Remote To forward calls from a remote station to your current location: 1. Press SUPERKEY. 2. Press # (No) until "Call Forwarding?" appears. 3. Press * (Yes). 4. Press # (Next) until "I Am Here" appears. 5. Press * (Yes). 6.
Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1*. 3. Dial the extension number. Messaging - Advisory To turn Messaging - Advisory on: 1. Press SUPERKEY. 2. Press # (No) until "Advisory Msgs?" appears. 3.
Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial *1#. 3. Dial the number of the called station. 4. Hang up. Messaging - Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial #1. 3.
Call Park To retrieve a call parked by the attendant: 1. Lift the handset. 2. Dial *23. 3. Dial the console ID and the Hold Slot number. Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1.
Do Not Disturb To activate or deactivate Do Not Disturb: Press the Do Not Disturb feature key. Press SUPERKEY. Press the NO softkey until "Do Not Disturb" appears. Do one of the following: Press TurnOn to activate Do Not Disturb. Press TurnOff to deactivate Do Not Disturb.
Direct Paging Direct Paging allows you to page a party through their phone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset call. To page a party: 1.
Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to as many as three paging groups with one group designated as your "prime" group. When you need to respond to a Group Page but don't know the identity or extension number of the paging party, use the Meet Me Answer feature.
Record a Call This feature uses your voice mail system to record your phone conversations. Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator. To start recording while on a two-party call: Press the Record Call feature key.
Tag Call Tag Call allows you to "tag" any threatening call that you receive. Using this tag, your system administrator can identify the source of the malicious call and provide this information to appropriate personel or authorities. You can only tag calls during an active two-party call. Note: Tagging a call unecessarily may result in fines or other penalties.
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