Table of Contents
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Table of Contents
Related Manuals for Mitel M3820
Summary of Contents for Mitel M3820
- Page 1 3300 CITELlink Gateway for Meridian 1 Series Phones M3820 Phone User Guide...
- Page 2 Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
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Page 3: Table Of Contents
Contents About Your Phone ... 5 Conventions ... 6 Using Your Meridian 1 Phone with the 3300 CITELlink Gateway ... 6 Tips for Your Comfort and Safety ... 6 Don't cradle the handset! ... 6 Protect your hearing... 6 Customizing Your Phone ... 7 Ringer Control ... - Page 4 M3820 Phone User Guide Paging...20 Direct Paging ...20 Music ...21 Group Paging / Meet Me Answer ...21 Trunk Flash...22 Tag Call ...22...
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Page 5: About Your Phone
The Mitel® 3300 CITELlink Gateway allows your Nortel Networks™ Meridian 1 phone to work on a Mitel 3300 Integrated Communications Platform (3300 ICP). When used with a 3300 ICP, your M3820 phone has thirteen fixed-function keys (SUPERKEY, TRANSFER, CANCEL (Rls), HOLD, DOWN ARROW, PROGRAM, + (Volume Up), −... -
Page 6: Conventions
M3820 Phone User Guide Phone status indicators When line is Idle Busy Ringing On hold at your set On Hold at another set Conventions The following conventions are used in this user guide: • Fixed-function keys are identified by bold uppercase letters (for example, TRANSFER). -
Page 7: Customizing Your Phone
Customizing Your Phone Ringer Control To adjust the Ringer Volume while the phone is ringing: • Press − or +. To adjust the Ringer Volume or Pitch while the phone is idle: Press SUPERKEY. Press MENU RIGHT (No) until "Ringer Adjust?" appears. Press MENU LEFT (Yes). -
Page 8: Feature Keys
M3820 Phone User Guide Feature Keys To display information about a key: Press SUPERKEY. Press a personal key. Press SUPERKEY. To re-program a personal key: Press SUPERKEY. Press MENU RIGHT (No) until "Personal Keys?" appears. Press MENU LEFT (Yes). Press a personal key that isn't a line key. -
Page 9: Making And Answering Calls
Making and Answering Calls Make a call Lift the handset. If you want to use a Non-Prime Line, press a Line Appearance key. Do one of the following: • Dial the number. • Press a Speed Call key. Answer a call •... -
Page 10: Speed Call Keys
M3820 Phone User Guide Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). -
Page 11: Speed Call - Personal
To temporarily disable the microphone during Handsfree Operation: • Press MUTE (the SPEAKER indicator flashes). To re-enable the microphone and return to the conversation: • Press SPEAKER (the SPEAKER indicator turns on). To disable Handsfree Operation: • Lift the handset. To return to Handsfree Operation: Press SPEAKER. -
Page 12: Auto-Answer
M3820 Phone User Guide Auto-Answer To enable or disable Auto-Answer: • Press the AUTO-ANSWER feature key. To answer a call when you hear ringback: • Communicate by using the speaker and the microphone. - or - Lift the handset. To terminate a call: •... -
Page 13: Call Handling
Call Handling Hold To place a call on hold: • Press HOLD. To retrieve a call from Hold: Lift the handset. Press the flashing line key. To retrieve a call from Hold at another station: • Press the flashing line key. -or- Dial **1 and the number of the station that placed the call on Hold. -
Page 14: Conference Split
M3820 Phone User Guide To leave a Conference: • Hang up. Conference Split To Split a Conference and speak privately with the original party: Press TRANSFER. Dial *41. To return to the conference call: • Press TRANSFER. Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your phone. -
Page 15: Call Forward - Remote
Press MENU RIGHT (Next) until the desired type of Call Forward appears. Press MENU LEFT (Review). Press MENU LEFT (Change). Do one of the following: • To turn Call Forward on, press MENU LEFT (TurnOn). • To turn Call Forward off, press MENU RIGHT (TurnOff). Press SUPERKEY. -
Page 16: Call Forward - End Chaining
M3820 Phone User Guide Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: Lift the handset. Dial 64. Hang up. To again allow calls to be forwarded by the destination number: Lift the handset. -
Page 17: Messaging - Callback
Messaging - Callback To leave a Callback Message on a phone when you hear busy or ringback tone: • Press MESSAGE. To respond to a message waiting condition on your phone: Press MESSAGE. Do one of the following: • To call the message sender, press MENU RIGHT (Call). •... -
Page 18: Using Advanced Features
M3820 Phone User Guide Using Advanced Features Account Codes To use Forced Account Codes: Lift the handset. Dial the Account Code digits. Press #. To enter an Account Code during a call: Press TRANSFER. Press **3. Dial the Account Code digits. -
Page 19: Campon
Campon To Campon to a busy station: • Dial 3 or wait for the time-out period to expire. To retrieve a call when you hear Campon tone: • Depress the hookswitch momentarily, and then dial *3. The current call is put on hold and you are connected to the waiting call. -
Page 20: Paging
M3820 Phone User Guide Paging To use Paging: Lift handset. Press the Pager feature key or **9. Dial the Paging zone number (if required). Make the announcement. Direct Paging Direct Paging allows you to page a party through their phone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset call. -
Page 21: Music
Music To turn Music on and off when the phone is idle: Press SUPERKEY. Press MENU RIGHT (No) until "Music?" appears. Do one of the following: • To turn the music on, press MENU LEFT (TurnOn). • To turn the music off, press MENU RIGHT (TurnOff). Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. -
Page 22: Trunk Flash
M3820 Phone User Guide Trunk Flash The Trunk Flash feature allows you to access Centrex features (if available) while you are talking on an outside call. To flash a trunk while talking on an outside call: Press TRANSFER. Dial *57 for a single flash or *56 for a double flash.