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3300 CITELlink Gateway for 7000 Series Norstar Phones M7100 Phone User Guide...
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Corporation. ITEL ETWORKS IMPORTANT! This telephone is NOT suitable for direct connection to the public-switched telephone network. Connect the telephone to a Mitel Networks system only. Mitel Networks is a trademark of Mitel Networks Corporation. CITELlink is a trademark of CITEL Technologies Ltd.
Contents ABOUT YOUR PHONE Conventions Using Your Norstar Phone with the 3300 CITELlink Gateway TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Protect your hearing CUSTOMIZING YOUR PHONE Ringer Control Handset Receiver Volume Control Speaker Volume Control Display Contrast Control Language Change MAKING AND ANSWERING CALLS Make a call...
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CALL HANDLING Temporary Hold Transfer Conference Conference Split Call Forward Call Forward - Remote Call Forward - End Chaining Call Forward - Override Messaging - Advisory Messaging - Callback Messaging - Cancel Callback Messaging - Cancel All Callbacks USING ADVANCED FEATURES Account Codes Call Park Call Pickup...
ABOUT YOUR PHONE The Mitel Networks 3300 CITELlink Gateway allows your Nortel Networks™ Norstar phone to work on a Mitel Networks 3300 Integrated Communications Platform (3300 ICP). When used with a 3300 ICP, your M7100 phone has six fixed-function keys...
Conventions The following conventions are used in this user guide: Fixed-function keys are identified by bold uppercase letters (for example, TRANS/CONF ). Text that appears on the display is identified by double quotes (for example, "Language?"). Using Your Norstar Phone with the 3300 CITELlink Gateway Please note the following differences in the way your phone now operates: Although there is no HOLD key, you can still place a call on temporary hold.
CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: Press To adjust the Ringer Volume or Pitch while the phone is idle: 1. Press SUPERKEY. 2. Press # (No) until "Ringer Adjust?" appears. 3. Press * (Yes). 4.
Language Change To change the display language: 1. Press SUPERKEY. 2. Press # (No) until "Language?" appears. 3. Press * (Yes). 4. Press * (Change). 5. Press # (No) until the desired language appears. 6. Press * (Yes). MAKING AND ANSWERING CALLS Make a call 1.
Speed Call - Personal Note: Personal Speed Call lists must be configured by the Administrator. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67. 3. Enter an index number between 00 and 09. 4. Dial the number to be stored. 5.
CALL HANDLING Temporary Hold To place a call on temporary hold Press TRANS/CONF. To retrieve a call from temporary hold Hang up or press CANCEL. The held call automatically calls back your phone. Note: A call placed on temporary hold will automatically call back your phone after 1 minute.
Conference Split To Split a Conference and speak privately with the original party: 1. Press TRANS/CONF. 2. Dial *41. To return to the conference call: Press TRANS/CONF.
Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your phone. B-Int redirects internal calls when your phone is busy, and B-Ext redirects external calls when your phone is busy. NA-Int redirects internal calls after several rings if you don't answer, and NA-Ext redirects external calls after several rings if you don't answer.
Call Forward - Remote To forward calls from a remote station to your current location: 1. Press SUPERKEY. 2. Press # (No) until "Call Forwarding?" appears. 3. Press * (Yes). 4. Press # (Next) until "I Am Here" appears. 5. Press * (Yes). 6.
Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1*. 3. Dial the extension number. Messaging - Advisory To turn Messaging - Advisory on: 1. Press SUPERKEY. 2. Press # (No) until "Advisory Msgs?" appears. 3.
Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial *1#. 3. Dial the number of the called station. 4. Hang up. Messaging - Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial #1. 3.
Call Park To retrieve a call parked by the attendant: 1. Lift the handset. 2. Dial *23. 3. Dial the console ID and the Hold Slot number. Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1.
Do Not Disturb To activate or deactivate Do Not Disturb: 1. Lift the handset. 2. To activate Do Not Disturb, dial *5. 3. To deactivate Do Not Disturb, dial #5. 4. Hang up. To activate Do Not Disturb from a remote station: 1.
Direct Paging Direct Paging allows you to page a party through their phone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset call. To page a party: 1.
Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to as many as three paging groups with one group designated as your "prime" group. When you need to respond to a Group Page but don't know the identity or extension number of the paging party, use the Meet Me Answer feature.
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