Emergency Services and Safety Precautions…………..2 Getting to know your 7000 Series handset……………..3 Familiarise yourself with its features…………………...3 Handset keys……………………………...4 General Functions…………………………………………...5 Making and Answering Calls………………...6 Making and Answering an External Call………………...6 Making and Answering an Internal Call………………...7 Placing an external/internal call on hold…………………...8 Retrieving and external/internal call on hold………………..8 Parking a call………………………………………………..…9 Retrieving a parked call……………………………...9...
• Do not drop or subject the phone to physical shock • Do not immerse in water • Do not disassemble or attempt to modify the phone in any way • Use a damp or anti-static cloth to clean the phone. Do not use a dry or electrostatically charged cloth.
Familiarise yourself with its features Handset Contains a microphone and speaker to allow the user to speak to another party Dial Pad Alpha-numeric keypad used to dial numbers and when storing speed dial numbers and names to memory Headset Port Used for connection of a headset that has a 2.5mm jack type connector...
Your digital telephone’s keys Getting to know your 7008D Digital Telephone (1) Speaker Key This is for activating the phone’s speaker whilst on hook. Useful when using a headset or if you wish to speak hands free. Red LED illuminated if off-hook without lifting the receiver.
GENERAL FUNCTIONS • Making and Answering External Calls • Making and Answering Internal Calls • Placing an Internal/External Call on Hold • Retrieving an Internal/External Call on Hold • Parking a Call • Retrieving a Parked Call • Call Forward •...
01321876543 LINE 6 00:02:26 Fig.1 LINE RINGING 01234 567890 10:55am Fig.2 General Functions Making and Answering calls Always ensure that external parties are informed if you intend to record a call. Making and Answering an external call You can make an external call in the following ways: 1.
CALL TO STA 103 16 NOV 04 00:02:26 Fig.3 CALL FROM STA 103 16 NOV 04 10:55am Fig.4 General Functions Making and Answering an internal call You can make an internal call in the following ways: 1. Lift the receiver and dial an extension number. 2.
Fig.5 HOLDING : STA 103 NOV 11 04 10:55am Fig.6 General Functions Placing and External/Internal Call on hold Whilst connected to another party (internal or external) press the button. Fig.5 shows that the relevant line on your 7008D digital telephone will be flashing to indicate that a caller is on hold.
Line 5 Recalling NOV 11 04 10:55am Fig.7 General Functions Parking a Call 1. Whilst connected to an external party press the button, dial a Park Location (601-619) or press a flexible button labelled as Park and hang up. 2. Once you have parked the caller you can contact another party to inform them that they have a caller waiting.
General Functions Call Forward It is possible to forward you phone in a number of ways. The options available are: 0 – Follow-Me (To forward calls from your extension to a temporary location. The forward is activated at the temporary location). 1 –...
BUSY/NO ANSWER FORWARD ENTER STA/HUNT/#(VMIB) Fig.8 FORWARD TO VMIB (BN) 16 NOV 04 14.43 Fig.9 General Functions Call Forward 1. Press the button and then press the button. 2. Alternatively dial 554 from your handset. 3. Select a forward option as per page 9. (Example: Select option 4, Busy/No Answer, and your display will look as per Fig.8) 4.
Call to John 01234 222222 10:55am Fig.10 General Functions DDI Call Waiting If enabled, you will be able to see if you have a DDI call waiting whilst engaged in another call. Fig.10 shows what is displayed when a call is waiting. The top line shows current call status, the bottom line informs you that there is a waiting call.
BUSY : STA 102 [CALL BK] CAMP* STEP Fig.11 Fig.12 General Functions Call Wait (Camp On) 1. Dial an internal number 2. Get busy notification (Fig.11 shows what you will see in the display of your 7008D digital telephone). 3. From the on-screen instructions press the button.
CALL TO STATION 100 FROM 103 00:03:41 Fig.13 CALL TO 100 PICKED UP LINE 6 00:03:41 Fig.14 General Functions Call Pickup (Directed) 1. Dial 7 followed by the extension number of the station that is ringing 2. You will then be connected to the calling party. 3.
HOLDING : STA 102 14 NOV 2004 11:58am Fig.15 RECALL FROM STA 102 LINE 6 00:03:41 Fig.16 General Functions Transfer (Screened) 1. Whilst connected to a caller press the 2. If you are transferring an internal call your display will look as in Fig.15 3.
DIAL BY NAME ICM:1 U_SPD:2 S_SPD:3 Fig.17 1:Supplier A 2:Supplier B Fig.18 General Functions Using Speed Dial Numbers 1. Press the button twice 2. Your display will appear as in Fig.17 3. Select the option you require: 1. Intercom Directory 2.
CO LINE 05 BUSY QUEUING [CALL BACK] Fig.19 QUEUE CALLBACK LINE 05 11:05am Fig.20 General Functions Queuing for an Outside Line 1. If no external lines are available when you attempt to make an outside line you will receive busy tone and your display will appear as in Fig.19 2.
General Functions Conference Call It is possible whilst on a call to set up a conference consisting of up to 6 parties. You will need a flexible CONFERENCE button assigned as CONFERENCE. 25 DEC 04 10:23am 1. Press the CONFERENCE button. 2.
901234567890 PRESS VOL UP/DOWN, HOLD Fig.23 General Functions Last Number Redial/Redial To redial the last external number you called you will need a flexible button labelled as REDIAL. 1. Press the REDIAL button. a) The display of you 7008D Digital Handset will appear as in Fig.23 2.
901234567890 LINE 6 00:00:02 Fig.24 General Functions Saved Number Redial It is possible to save a number that you have dialled whilst connected to the external party. 1. Press the button twice whilst connected to the called party. 2. To dial the number when you have hung up press button followed by the 3.
BUSY : STA 102 [CALLBK] CAMP (*) STEP Fig.25 CALL BACK FROM STA 102 15 NOV 2004 11:54am Fig.26 General Functions Messaging Leaving a Message Wait Notification It is possible to inform a called party (Internal) that you have tried to contact them). Calling a Busy Station 1.
General Functions Answering a Message Wait Notification When somebody has left you a notification as MSG: STA 102 described on the previous page your display will appear as in Fig.27. If a Voice Message has been left the display will show VMIB or HUNT 620 instead.
CALL FROM ANDY 15 NOV 04 11:03am Fig.28 User Programming Saving your name to your phone This enables colleagues to identify you by your name instead of you extension number (Fig.28). You can store your name as follows: 1. Press the button and dial 74.
Storing Personal Speed Dials It is possible for you to store numbers that you use regularly to your personal speed dial directory. • Press the button. • Press the button. • The screen will show the next available speed dial that can be programmed (Dial 001 for example) •...
EMPTY ENTER A NEW FEATURE Fig.29 Note: Users do not have permission to over write a flexible key that is assigned as a line key. See page 56 for details of all user programming codes. User Programming Storing information under a flexible button Flexible buttons can be programmed as line, extension, feature or speed dial buttons.
 RING 1.1 TYPE 1.2 ANSWER MODE 1.2.1 HANDSFREE (H) 1.2.2 TONE (T) 1.2.3 PRIVACY (P) 1.3 SMS MSG DISPLAY 1.4 ENBLOCK MODE 1.5 SMS/NOTICE DISPLAY 1.6 SCROLL SPEED 1.7 EAR-MIC HEADSET 1.8 ICM RING 1.9 CO RING  COS 2.1 COS DOWN 2.2 COS RESTORE 2.3 WALKING COS...
RING TONE DIAL 1-4: 01 Fig.30 ENTER ICM ANS MODE H(1) T(2) P(3) Fig.31 Ring Type 1. Press the button and select option  RING followed by option  TYPE. (Your display should look as per Fig.30). 2. The screen shows the current active ring 3.
 RING  COS Ring SMS MSG Display This will display short text-based messages that have been sent from users of the EVOLUTION Call Manager Advanced and EVOLUTION Call Manager Attendant applications. Press the button and select option  RING followed by option  SMS MSG DISPLAY.
EAR-MIC HEADSET (1: ON/0:OFF) : OFF Fig.32 RING TONE DIAL 01-15: 01 Fig.33 Ring Ear-Mic Headset This feature allows you to plug a standard DECT-type headset into the 2.5mm jack socket on your 7008D Digital Telephone. 1. Press the button and select option  RING followed by option  EAR-MIC HEADSET.
Ring CO Ring RING TONE This feature allows you to differentiate the way that your phone DIAL 01-15: 03 rings on intercom calls to the way it rings on inbound external calls 1. Press the button and select option  RING followed Fig.34 by option  CO RING.
ICM ONLY MODE Press HOLD Key Fig.35 ENTER CURRENT PASSWORD Fig.36 ORIGINAL COS RESTORED Press HOLD Key Fig.37 COS – Class Of Service COS Down This option allows you to ‘lock’ your phone, preventing unauthorised external calls. 1. Press the button and select option  COS followed by option  COS DOWN.
COS – Class Of Service Walking COS ENTER COS OVERRIDE CODE This option allows another user to override a COS that is applied to you extension. You may only be allowed to dial local and national where as they may be able to dial international numbers.
3. AUTH CODE MOBILE EXTENSION AUTH CODE REGISTER 3.2 AUTH CODE CHANGE 3.3 REGISTER MOBILE EXTENSION 3.4 ACTIVATE MOBILE EXTENSION 7008D User Guide | Menu Tree 38...
ENTER PASSWORD: Fig.39 ENTER CURRENT PASSWORD Fig.40 Authorisation Code/Mobile Extension Auth Code Register You can register a valid authorisation code with this option. A valid authorisation code is required for many features that you may wish to access. 1. Press the button and select option  AUTH/MOBILE- EXT followed by option  AUTH REGISTER.
MOBILE EXT TEL NO. Fig.41 MOBLE EXT. USAGE (1:ON/0:OFF) : OFF Fig.42 Authorisation Code/Mobile Extension Register Mobile Extension This feature allows to set your mobile or other valid telephone number to receive DDI calls simultaneously to your desk phone. 1. Press the button and select option  AUTH/MOBILE- EXT followed by option  REG MOBILE-EXT.
4. WAKE UP TIME / CONFERENCE ROOM 4.1 SET WAKE UP TIME 4.2 WAKE UP DISABLE 4.3 ACTIVE CONF-ROOM 4.4 DEACTIVE CONF-ROOM 7008D User Guide | Menu Tree 41...
ENTER YOUR WAKEUP TIME HH:MM 12:31 pm Fig.43 ERASED WAKEUP TIME 12:25-S 12:23pm Fig.44 Wake Up Time/Conference Room Set Wake Up Time With this feature you can set an alarm to ensure you do not miss an important meeting. 1. Press the button and select option  TIME/CONF ROOM followed by option  SET WAKE UP TIME.
DIAL NO(1-9) and PASSWD Fig.45 Wake Up Time/Conference Room Activate Conference Room Conference Room allows external callers to dial into a multi- party conference. As a user you can set up and deactivate a conference room. 1. Press the button and select option  TIME/CONF ROOM followed by option  ACTIVE CONF-ROOM.
5. MESSAGE SET PRE-SELECTED MESSAGE 5.2 SET CUSTOM MESSAGE 7008D User Guide | Menu Tree 44...
ENTER MESSAGE NO Fig.46 MESSAGE : 00 Fig.47 Message Set Pre-Set Message There are 10 pre-set , 10 Custom and 1 personal text-based messages that you can chose to leave on the display of you 7008D Digital Telephone when you are away from your desk. (See page xx of this user guide for a list of the pre-set messages).
6. ANNOUNCEMENT 6.1 RECORD USER GREETING 6.2 LISTEN TO TIME/DATE 6.3 LISTEN TO STATION NUMBER 6.4 LISTEN TO STATION STATUS 6.5 RECORD PAGE MESSAGE 6.6 ERASE USER GREETING 6.7 ERASE PAGE MESSAGE 7008D User Guide | Menu Tree 46...
Record User Greeting If you have permission you may record a greeting that users will hear based on a forward type set on your extension. (See page 9 for Call Forward Settings). 1. Press the button and select option  ANNOUNCEMENT followed by option  REC USER GREETING.
Listen to Station Number To check your station number: 1. Press the button and select option  ANNOUNCEMENT followed by option  LISTEN STA NUMBER. 2. You will then hear a system message telling you the number of your station. Listen to Station Status To listen to your current status (Station Number, COS, Call Forwards): 1.
Erase User Greeting To erase your personal greeting: 1. Press the button and select option  ANNOUNCEMENT followed by option  ERASE USER GREETING. 2. Your personal greeting will be erased. Erase Page Message To erase your page message: 1. Press the button and select option  ANNOUNCEMENT followed by option  ERASE PAGE MESSAGE 2.
7. SUPPLEMENTARY LCD LANGUAGE DISPLAY 7.2 MPB VERSION DISPLAY 7.3 BGM 7.4 REGISTER STATION NAME 7.5 SPEAKER/HEADSET 7.6 HEADSET RING MODE 7.7 WTU STA NUM RCVR 7.8 SERIAL NUMBER 7.9 PC-PHONE LOCK KEY 7008D User Guide | Menu Tree 50...
LGE/UK90P-C.0Bb OCT/04 UNITED KINGDOM 1 RACK Fig.48 Supplementary LCD Display Language If a qualified system administrator has set this feature up you may toggle between a first and second language in your display. 1. Press the button and select option  SUPPLEMENTARY followed by option  LCD DISPLAY LANGUAGE.
SELECT BGM SRC (00-11) Fig.49 ENTER NAME ( ) Fig.50 Supplementary You can chose to listen to background music through your handset. There are 11 possible music sources. You should check with a qualified system administrator for details of which sources are active.
SELECT SPEAKER/HEADSET (1:SPK 0:HEADSET) : 1 Fig.51 SELECT HEADSET RING TYPE (1:S/2:H/3:BOTH) : 1 Fig.52 Supplementary Speaker/Headset Mode If you wish to connect a headset other than to the headset jack follow the instructions below: 1. Press the button and select option  SUPPLEMENTARY followed by option  SPK/HEADSET.
KEY:020D14F800060402 PCK:………………………… Fig.47 PC-PHONE LICENSE E:000/D:000 Fig.50 Supplementary WTU Station Number RCVR Do not use. Reserved for future development. Serial Number This is only required when advanced features need to be activated (VoIP, CTI, IP Phones, PC Attendant) 1.Press the button and select option  SUPPLEMENTARY followed by option  SERIAL NUMBER.
USER PROGRAMMING CODES PRE SET MESSAGES GLOSSARY INDEX 7008D User Guide | Menu Tree 55...
Codes for programming Flexible Buttons Precede all of these codes by pressing the Differential Ring: 11 Enblock Mode: 14 SMS Notice/Display: 15 Headset Port On/Off: 17 ICM Ring Tone: 18 CO Ring Tone: 19 COS Down: 21 Walking COS: 23 Authorisation Code Register: 31 Authorisation Code Change: 32 Set Wakeup Time: 41...
Preset Messages Preset Messages Preset messages that can be left in the display of your handset are as follows 00 PERSONAL/CUSTOMISABLE Message. 01 LUNCH, RTN HH:MM – Use this message if you are away from your desk at lunch. The internal calling party will see this message on their display when the call you.
Glossary Glossary Liquid Crystal Display Direct Dial Inward – Allows an external callers to be routed directly to your extension, bypassing reception Hunt Group Feature to allow a number of extension to be group together to answer inbound calls. Used in call centres.
Glossary IPLDK IP enabled, LG Digital Keysystem Background Music. You may select a number of different music sources to play through your handset. Main Processor Board. The ‘brains’ of the phone system. MPB contains all system software and controls all system functions. Central Office.