Page 1 LDP7008D Digital Telephone User Guide Version 1.0 | August 2005...
Page 2: Table Of Contents
Emergency Services and Safety Precautions…………..2 Getting to know your 7000 Series handset……………..3 Familiarise yourself with its features…………………...3 Handset keys……………………………...4 General Functions…………………………………………...5 Making and Answering Calls………………...6 Making and Answering an External Call………………...6 Making and Answering an Internal Call………………...7 Placing an external/internal call on hold…………………...8 Retrieving and external/internal call on hold………………..8 Parking a call………………………………………………..…9 Retrieving a parked call……………………………...9...
Page 3: Emergency Services And Safety Precautions
• Do not drop or subject the phone to physical shock • Do not immerse in water • Do not disassemble or attempt to modify the phone in any way • Use a damp or anti-static cloth to clean the phone. Do not use a dry or electrostatically charged cloth.
Page 4: Getting To Know Your 7000 Series Handset
Familiarise yourself with its features Handset Contains a microphone and speaker to allow the user to speak to another party Dial Pad Alpha-numeric keypad used to dial numbers and when storing speed dial numbers and names to memory Headset Port Used for connection of a headset that has a 2.5mm jack type connector...
Page 5: Handset Keys
Your digital telephone’s keys Getting to know your 7008D Digital Telephone (1) Speaker Key This is for activating the phone’s speaker whilst on hook. Useful when using a headset or if you wish to speak hands free. Red LED illuminated if off-hook without lifting the receiver.
Page 6: General Functions
GENERAL FUNCTIONS • Making and Answering External Calls • Making and Answering Internal Calls • Placing an Internal/External Call on Hold • Retrieving an Internal/External Call on Hold • Parking a Call • Retrieving a Parked Call • Call Forward •...
Page 7: Making And Answering Calls
01321876543 LINE 6 00:02:26 Fig.1 LINE RINGING 01234 567890 10:55am Fig.2 General Functions Making and Answering calls Always ensure that external parties are informed if you intend to record a call. Making and Answering an external call You can make an external call in the following ways: 1.
Page 8: Making And Answering An Internal Call
CALL TO STA 103 16 NOV 04 00:02:26 Fig.3 CALL FROM STA 103 16 NOV 04 10:55am Fig.4 General Functions Making and Answering an internal call You can make an internal call in the following ways: 1. Lift the receiver and dial an extension number. 2.
Page 9: Placing An External/Internal Call On Hold
Fig.5 HOLDING : STA 103 NOV 11 04 10:55am Fig.6 General Functions Placing and External/Internal Call on hold Whilst connected to another party (internal or external) press the button. Fig.5 shows that the relevant line on your 7008D digital telephone will be flashing to indicate that a caller is on hold.
Page 10: Parking A Call
Line 5 Recalling NOV 11 04 10:55am Fig.7 General Functions Parking a Call 1. Whilst connected to an external party press the button, dial a Park Location (601-619) or press a flexible button labelled as Park and hang up. 2. Once you have parked the caller you can contact another party to inform them that they have a caller waiting.
Page 11: Call Forward
General Functions Call Forward It is possible to forward you phone in a number of ways. The options available are: 0 – Follow-Me (To forward calls from your extension to a temporary location. The forward is activated at the temporary location). 1 –...
Page 12 BUSY/NO ANSWER FORWARD ENTER STA/HUNT/#(VMIB) Fig.8 FORWARD TO VMIB (BN) 16 NOV 04 14.43 Fig.9 General Functions Call Forward 1. Press the button and then press the button. 2. Alternatively dial 554 from your handset. 3. Select a forward option as per page 9. (Example: Select option 4, Busy/No Answer, and your display will look as per Fig.8) 4.
Page 13: Ddi Call Waiting
Call to John 01234 222222 10:55am Fig.10 General Functions DDI Call Waiting If enabled, you will be able to see if you have a DDI call waiting whilst engaged in another call. Fig.10 shows what is displayed when a call is waiting. The top line shows current call status, the bottom line informs you that there is a waiting call.
Page 14: Call Wait (Camp On)
BUSY : STA 102 [CALL BK] CAMP* STEP Fig.11 Fig.12 General Functions Call Wait (Camp On) 1. Dial an internal number 2. Get busy notification (Fig.11 shows what you will see in the display of your 7008D digital telephone). 3. From the on-screen instructions press the button.
Page 15: Call Pickup (Directed)
CALL TO STATION 100 FROM 103 00:03:41 Fig.13 CALL TO 100 PICKED UP LINE 6 00:03:41 Fig.14 General Functions Call Pickup (Directed) 1. Dial 7 followed by the extension number of the station that is ringing 2. You will then be connected to the calling party. 3.
Page 16: Transfer (Screened)
HOLDING : STA 102 14 NOV 2004 11:58am Fig.15 RECALL FROM STA 102 LINE 6 00:03:41 Fig.16 General Functions Transfer (Screened) 1. Whilst connected to a caller press the 2. If you are transferring an internal call your display will look as in Fig.15 3.
Page 17: Using Speed Dial Numbers
DIAL BY NAME ICM:1 U_SPD:2 S_SPD:3 Fig.17 1:Supplier A 2:Supplier B Fig.18 General Functions Using Speed Dial Numbers 1. Press the button twice 2. Your display will appear as in Fig.17 3. Select the option you require: 1. Intercom Directory 2.
Page 18: Queuing For An Outside Line
CO LINE 05 BUSY QUEUING [CALL BACK] Fig.19 QUEUE CALLBACK LINE 05 11:05am Fig.20 General Functions Queuing for an Outside Line 1. If no external lines are available when you attempt to make an outside line you will receive busy tone and your display will appear as in Fig.19 2.
Page 19: Making A Page
LIFT HANDSET TO PAGE 25 DEC 04 10:23am Fig.21 Page Codes: 501-535 – Internal Page Zone 543 – Internal All Call 544 – Meet Me 545 – External Zone 1 546 – External Zone 2 547 – External Zone 3 548 –...
Page 20: Conference Call
General Functions Conference Call It is possible whilst on a call to set up a conference consisting of up to 6 parties. You will need a flexible CONFERENCE button assigned as CONFERENCE. 25 DEC 04 10:23am 1. Press the CONFERENCE button. 2.
Page 21: Last Number Redial
901234567890 PRESS VOL UP/DOWN, HOLD Fig.23 General Functions Last Number Redial/Redial To redial the last external number you called you will need a flexible button labelled as REDIAL. 1. Press the REDIAL button. a) The display of you 7008D Digital Handset will appear as in Fig.23 2.
Page 22: Saved Number Redial
901234567890 LINE 6 00:00:02 Fig.24 General Functions Saved Number Redial It is possible to save a number that you have dialled whilst connected to the external party. 1. Press the button twice whilst connected to the called party. 2. To dial the number when you have hung up press button followed by the 3.
Page 23: Messaging
BUSY : STA 102 [CALLBK] CAMP (*) STEP Fig.25 CALL BACK FROM STA 102 15 NOV 2004 11:54am Fig.26 General Functions Messaging Leaving a Message Wait Notification It is possible to inform a called party (Internal) that you have tried to contact them). Calling a Busy Station 1.
Page 24: Answering A Message Wait Notification
General Functions Answering a Message Wait Notification When somebody has left you a notification as MSG: STA 102 described on the previous page your display will appear as in Fig.27. If a Voice Message has been left the display will show VMIB or HUNT 620 instead.
Page 25: User Programming
USER PROGRAMMING SAVING YOUR NAME TO YOU PHONE STORING PERSONAL SPEED DIALS CHARACTER ENTRY CHART 7008D User Guide | User Programming 24...
Page 26: Saving Your Name To Your Phone
CALL FROM ANDY 15 NOV 04 11:03am Fig.28 User Programming Saving your name to your phone This enables colleagues to identify you by your name instead of you extension number (Fig.28). You can store your name as follows: 1. Press the button and dial 74.
Page 27: Storing Personal Speed Dials
Storing Personal Speed Dials It is possible for you to store numbers that you use regularly to your personal speed dial directory. • Press the button. • Press the button. • The screen will show the next available speed dial that can be programmed (Dial 001 for example) •...
Page 28: Character Chart
Character Entry Chart Please follow the chart below when entering characters. 1 – 10 G - 41 Q - 72 7 – 70 Space - *1 User Programming A - 21 . - 13 B - 22 C - 23 2 - 20 J - 51 H - 42...
Page 29: Storing Information Under Flexible Buttons
EMPTY ENTER A NEW FEATURE Fig.29 Note: Users do not have permission to over write a flexible key that is assigned as a line key. See page 56 for details of all user programming codes. User Programming Storing information under a flexible button Flexible buttons can be programmed as line, extension, feature or speed dial buttons.
Page 30: Menu Tree
[1] RING 1.1 TYPE 1.2 ANSWER MODE 1.2.1 HANDSFREE (H) 1.2.2 TONE (T) 1.2.3 PRIVACY (P) 1.3 SMS MSG DISPLAY 1.4 ENBLOCK MODE 1.5 SMS/NOTICE DISPLAY 1.6 SCROLL SPEED 1.7 EAR-MIC HEADSET 1.8 ICM RING 1.9 CO RING [2] COS 2.1 COS DOWN 2.2 COS RESTORE 2.3 WALKING COS...
Page 31: Ring
1. RING TYPE 1.2 ANSWER MODE 1.3 SMS MSG DISPLAY 1.4 ENBLOCK MODE 1.5 SMS/NOTICE DISPLAY 1.6 SCROLL SPEED 1.7 EAR-MIC HEADSET 1.8 ICM RING 1.9 CO RING 7008D User Guide | Menu Tree 30...
Page 32: Answer Mode
RING TONE DIAL 1-4: 01 Fig.30 ENTER ICM ANS MODE H(1) T(2) P(3) Fig.31 Ring Type 1. Press the button and select option [1] RING followed by option [1] TYPE. (Your display should look as per Fig.30). 2. The screen shows the current active ring 3.
Page 33: Sms Msg Display
[1] RING [2] COS Ring SMS MSG Display This will display short text-based messages that have been sent from users of the EVOLUTION Call Manager Advanced and EVOLUTION Call Manager Attendant applications. Press the button and select option [1] RING followed by option [3] SMS MSG DISPLAY.
Page 34: Ear-Mic Headset
EAR-MIC HEADSET (1: ON/0:OFF) : OFF Fig.32 RING TONE DIAL 01-15: 01 Fig.33 Ring Ear-Mic Headset This feature allows you to plug a standard DECT-type headset into the 2.5mm jack socket on your 7008D Digital Telephone. 1. Press the button and select option [1] RING followed by option [7] EAR-MIC HEADSET.
Page 35: Co Ring
Ring CO Ring RING TONE This feature allows you to differentiate the way that your phone DIAL 01-15: 03 rings on intercom calls to the way it rings on inbound external calls 1. Press the button and select option [1] RING followed Fig.34 by option [9] CO RING.
Page 36: Cos (Class Of Service)
1.2. COS (Class Of Service) 2.1 COS DOWN 2.2 COS RESTORE 2.3 WALKING COS 2.4 COS CHANGE 7008D User Guide | Menu Tree 35...
Page 37: Cos Down
ICM ONLY MODE Press HOLD Key Fig.35 ENTER CURRENT PASSWORD Fig.36 ORIGINAL COS RESTORED Press HOLD Key Fig.37 COS – Class Of Service COS Down This option allows you to ‘lock’ your phone, preventing unauthorised external calls. 1. Press the button and select option [2] COS followed by option [1] COS DOWN.
Page 38: Walking Cos
COS – Class Of Service Walking COS ENTER COS OVERRIDE CODE This option allows another user to override a COS that is applied to you extension. You may only be allowed to dial local and national where as they may be able to dial international numbers.
Page 39 3. AUTH CODE MOBILE EXTENSION AUTH CODE REGISTER 3.2 AUTH CODE CHANGE 3.3 REGISTER MOBILE EXTENSION 3.4 ACTIVATE MOBILE EXTENSION 7008D User Guide | Menu Tree 38...
Page 40: Authorisation Code/Mobile-Ext
ENTER PASSWORD: Fig.39 ENTER CURRENT PASSWORD Fig.40 Authorisation Code/Mobile Extension Auth Code Register You can register a valid authorisation code with this option. A valid authorisation code is required for many features that you may wish to access. 1. Press the button and select option [3] AUTH/MOBILE- EXT followed by option [1] AUTH REGISTER.
Page 41 MOBILE EXT TEL NO. Fig.41 MOBLE EXT. USAGE (1:ON/0:OFF) : OFF Fig.42 Authorisation Code/Mobile Extension Register Mobile Extension This feature allows to set your mobile or other valid telephone number to receive DDI calls simultaneously to your desk phone. 1. Press the button and select option [3] AUTH/MOBILE- EXT followed by option [3] REG MOBILE-EXT.
Page 42: Wake Up/Conference Room
4. WAKE UP TIME / CONFERENCE ROOM 4.1 SET WAKE UP TIME 4.2 WAKE UP DISABLE 4.3 ACTIVE CONF-ROOM 4.4 DEACTIVE CONF-ROOM 7008D User Guide | Menu Tree 41...
Page 43 ENTER YOUR WAKEUP TIME HH:MM 12:31 pm Fig.43 ERASED WAKEUP TIME 12:25-S 12:23pm Fig.44 Wake Up Time/Conference Room Set Wake Up Time With this feature you can set an alarm to ensure you do not miss an important meeting. 1. Press the button and select option [4] TIME/CONF ROOM followed by option [1] SET WAKE UP TIME.
Page 44 DIAL NO(1-9) and PASSWD Fig.45 Wake Up Time/Conference Room Activate Conference Room Conference Room allows external callers to dial into a multi- party conference. As a user you can set up and deactivate a conference room. 1. Press the button and select option [4] TIME/CONF ROOM followed by option [3] ACTIVE CONF-ROOM.
Page 45: Message
5. MESSAGE SET PRE-SELECTED MESSAGE 5.2 SET CUSTOM MESSAGE 7008D User Guide | Menu Tree 44...
Page 46 ENTER MESSAGE NO Fig.46 MESSAGE : 00 Fig.47 Message Set Pre-Set Message There are 10 pre-set , 10 Custom and 1 personal text-based messages that you can chose to leave on the display of you 7008D Digital Telephone when you are away from your desk. (See page xx of this user guide for a list of the pre-set messages).
Page 47: Announcement
6. ANNOUNCEMENT 6.1 RECORD USER GREETING 6.2 LISTEN TO TIME/DATE 6.3 LISTEN TO STATION NUMBER 6.4 LISTEN TO STATION STATUS 6.5 RECORD PAGE MESSAGE 6.6 ERASE USER GREETING 6.7 ERASE PAGE MESSAGE 7008D User Guide | Menu Tree 46...
Page 48 Record User Greeting If you have permission you may record a greeting that users will hear based on a forward type set on your extension. (See page 9 for Call Forward Settings). 1. Press the button and select option [6] ANNOUNCEMENT followed by option [1] REC USER GREETING.
Page 49 Listen to Station Number To check your station number: 1. Press the button and select option [6] ANNOUNCEMENT followed by option [3] LISTEN STA NUMBER. 2. You will then hear a system message telling you the number of your station. Listen to Station Status To listen to your current status (Station Number, COS, Call Forwards): 1.
Page 50: Erase User Greeting
Erase User Greeting To erase your personal greeting: 1. Press the button and select option [6] ANNOUNCEMENT followed by option [6] ERASE USER GREETING. 2. Your personal greeting will be erased. Erase Page Message To erase your page message: 1. Press the button and select option [6] ANNOUNCEMENT followed by option [7] ERASE PAGE MESSAGE 2.
Page 51: Supplementary
7. SUPPLEMENTARY LCD LANGUAGE DISPLAY 7.2 MPB VERSION DISPLAY 7.3 BGM 7.4 REGISTER STATION NAME 7.5 SPEAKER/HEADSET 7.6 HEADSET RING MODE 7.7 WTU STA NUM RCVR 7.8 SERIAL NUMBER 7.9 PC-PHONE LOCK KEY 7008D User Guide | Menu Tree 50...
Page 52: Lcd Display Language
LGE/UK90P-C.0Bb OCT/04 UNITED KINGDOM 1 RACK Fig.48 Supplementary LCD Display Language If a qualified system administrator has set this feature up you may toggle between a first and second language in your display. 1. Press the button and select option [7] SUPPLEMENTARY followed by option [1] LCD DISPLAY LANGUAGE.
Page 53 SELECT BGM SRC (00-11) Fig.49 ENTER NAME ( ) Fig.50 Supplementary You can chose to listen to background music through your handset. There are 11 possible music sources. You should check with a qualified system administrator for details of which sources are active.
Page 54: Headset Ring Mode
SELECT SPEAKER/HEADSET (1:SPK 0:HEADSET) : 1 Fig.51 SELECT HEADSET RING TYPE (1:S/2:H/3:BOTH) : 1 Fig.52 Supplementary Speaker/Headset Mode If you wish to connect a headset other than to the headset jack follow the instructions below: 1. Press the button and select option [7] SUPPLEMENTARY followed by option [5] SPK/HEADSET.
Page 55: Serial Number
KEY:020D14F800060402 PCK:………………………… Fig.47 PC-PHONE LICENSE E:000/D:000 Fig.50 Supplementary WTU Station Number RCVR Do not use. Reserved for future development. Serial Number This is only required when advanced features need to be activated (VoIP, CTI, IP Phones, PC Attendant) 1.Press the button and select option [7] SUPPLEMENTARY followed by option [8] SERIAL NUMBER.
Page 56 USER PROGRAMMING CODES PRE SET MESSAGES GLOSSARY INDEX 7008D User Guide | Menu Tree 55...
Page 57: User Programming Codes
Codes for programming Flexible Buttons Precede all of these codes by pressing the Differential Ring: 11 Enblock Mode: 14 SMS Notice/Display: 15 Headset Port On/Off: 17 ICM Ring Tone: 18 CO Ring Tone: 19 COS Down: 21 Walking COS: 23 Authorisation Code Register: 31 Authorisation Code Change: 32 Set Wakeup Time: 41...
Page 58: Preset Messages
Preset Messages Preset Messages Preset messages that can be left in the display of your handset are as follows 00 PERSONAL/CUSTOMISABLE Message. 01 LUNCH, RTN HH:MM – Use this message if you are away from your desk at lunch. The internal calling party will see this message on their display when the call you.
Page 59: Glossary
Glossary Glossary Liquid Crystal Display Direct Dial Inward – Allows an external callers to be routed directly to your extension, bypassing reception Hunt Group Feature to allow a number of extension to be group together to answer inbound calls. Used in call centres.
Page 60 Glossary IPLDK IP enabled, LG Digital Keysystem Background Music. You may select a number of different music sources to play through your handset. Main Processor Board. The ‘brains’ of the phone system. MPB contains all system software and controls all system functions. Central Office.
Page 61: Index
A……………………………..…27 Announcement……………..…46 Answer Mode……………...31 Answering Calls………...……6,7 Answering Message Wait...23 Authorisation Code…………..39 B…………………………..……27 BGM……………………...52, 58 Busy Station…………………..22 C………………………………..27 Call Forward……………...10, 11 Call Wait (Camp On)…………13 Character Entry…………….…27 CO……………………………...59 CO Ring……………………….34 Conference Call………………19 Conference Room……………43 COS…………………..36, 37, 58 Custom Message…………….45 Index D…………………………….……27 DDI…...…………………..…12, 58 Dial Pad………...……………...3 E………….………………………27...
Page 62 P……………………………..…27 Page……………………………18 Page Message………...48, 49 Park……………………………...9 PC Phone……………………..54 Pickup………………………….14 Preset Message………...45, 57 Programme Codes………...56 Q…………………………..……27 Queuing……………………….17 R………………………………..27 Redial……………………..20, 21 Ring…………….………………30 S………………………………..27 Serial Number………………...54 SMS (Short Messaging)……..32 Speaker……..…………..3, 4, 53 Speed…...………….3, 4, 16, 26 Station Name……………..25, 52 Index Station Number…………………48 Station Status…………………..48 T………….………………………27 Transfer…..……………….3, 4, 15 Time/Date……………………….47...