Minicom DX User IP User Manual

Minicom DX User IP User Manual

Minicom dx user ip user guide

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International HQ
Jerusalem, Israel
Tel: + 972 2 535 9666
minicom@minicom.com
DX User IP

User Guide

w w w . m i n i c o m . c o m
North American HQ
Linden, NJ, USA
Tel: + 1 908 4862100
info.usa@minicom.com
Customer support -
European HQ
Dübendorf, Switzerland
Tel: + 41 44 823 8000
info.europe@minicom.com
support@minicom.com
5UM20140 V1.3 7/06

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  • Page 1: User Guide

    International HQ Jerusalem, Israel Tel: + 972 2 535 9666 minicom@minicom.com Customer support - DX User IP User Guide w w w . m i n i c o m . c o m North American HQ Linden, NJ, USA Tel: + 1 908 4862100 info.usa@minicom.com...
  • Page 2: Table Of Contents

    Rack mounting the DX User IP... 7 Pre-installation guidelines... 7 Mouse synchronization limitations ... 7 DX User IP connections... 9 Connecting the DX User IP to the Wan/LAN... 9 Local User... 10 Connecting an RS232 terminal... 10 Order of powering on ... 11 Configuring the system ...
  • Page 3 Mouse synchronization ... 58 Frequently Asked Questions... 60 Glossary of terms ... 61 Appendix A: DX User IP Video modes ... 62 Appendix B: Key codes ... 63 Appendix C: Pin assignments... 65 Appendix D: Disabling mouse acceleration ... 67 Appendix E:Technical specifications ...
  • Page 4: Welcome

    DX USER IP 1. Welcome Thank you for buying the DX User IP system. The DX User IP system is produced by Minicom Advanced Systems Limited. Technical precautions This equipment generates radio frequency energy and if not installed in accordance with the manufacturer’s instructions, may cause radio frequency interference.
  • Page 5: Introduction

    The DX User IP combines digital remote KVM access via IP networks with a comprehensive and integrated system management. Figure 1 illustrates the basic configuration of the DX system with the DX User IP and DX Users connected to peripheral devices via the DX Central. Local...
  • Page 6: Features Of Dx User Ip

    Connect a user console for direct access to KVM switch · Local Mouse suppression (only when using SUN's Java Virtual Machine) DX User IP supports PS/2 type keyboards and mice and HD 15 video output. See the pin assignments in Appendix C. 4. DX User IP components The DX User IP package consists of: ·...
  • Page 7: Dx User Ip Front Panel

    Power Central connector Reset buttons The DX Reset button resets the DX parts of the DX User IP. The IP Reset button resets the IP parts of the DX User IP. Serial port Serial port is used as follows: ·...
  • Page 8: Rack Mounting The Dx User Ip

    Ethernet - Connects the DX User IP to an Ethernet network. 8. Rack mounting the DX User IP Use the L-shaped brackets and screws provided to mount the DX User IP on a server rack as illustrated below. S YSTEM...
  • Page 9 USER GUIDE Windows 2000 Pro and 2000 Server Deactivate Mouse Acceleration. To do so: From the Control Panel select Mouse. Select the Motion tab. See Figure 5. Figure 5 Motion tab The Speed section slider bar must be in the center, and the Acceleration section must be set to None.
  • Page 10: Dx User Ip Connections

    Disable Active Desktop Disable Active Desktop, or do not use a plain background, use wallpaper. DX User IP connections Figure 7 below illustrates the connections of the DX User IP to the DX system. See below for more details. POWER...
  • Page 11: 100 Mbps Connection

    Note! The UTP/FTP wire pairs and configuration for 100BASE-TX cable are identical to those for 10BASE-T cable when used with Category 5 UTP/FTP cable. Local User To use the DX User IP locally, connect a keyboard, video and mouse as illustrated in Figure 7. Connecting an RS232 terminal Connect the RS232 terminal to the DX User as illustrated in the figures below.
  • Page 12: Order Of Powering On

    If the above values are unsuitable, you can change the IP configuration. This can be done in a number of ways as set out below. We recommend configuring a fixed IP address to the DX User IP. You can find the MAC address on the IP Extender's underside.
  • Page 13 1. Choose Start/Programs/Accessories/Communications/Hyperterminal. 2. When prompted enter a name and click OK. The Connect To box appears. See Figure 9. 3. Fill in the connection details. Select COM 1 in the Connect using box and click OK. The COM 1 properties box appears. See Figure 10. USER GUIDE Figure 9 Connect To box Figure 10 COM 1 Properties box...
  • Page 14 The last question – enable IP access control – concerns switching IP packet filtering on or off. This can re-enable access to DX User IP after an incorrect IP access configuration has been activated. Page 44 has more information on IP access control.
  • Page 15: The Dx User Ip System Interface

    Support/Utilities. Click the IP Device Setup Figure 12 appears. Figure 12 IP Device Setup utility The utility locates DX User IP devices on the network and configures them to use a static IP / DHCP / or Bootp configuration. You can also configure a new password for the IP device.
  • Page 16: Logging In

    Or screen appears. See Figure 13 Initially there is only one user who has unrestricted access to all DX User IP features. Type the default Login name ‘super’ and Password ‘smart’ and click Login. The DX User IP Home page appears. See Figure 14.
  • Page 17: Timeout

    Remote Console Settings Before connecting to the remote console you must configure all required settings. To do so, from the DX User IP Menu click Remote Console Settings. The Remote Console Settings window appears. See Figure 15. USER GUIDE...
  • Page 18: Transmission Encoding

    Pre-configured – Choose the connection method. Manually: Compression - For low bandwidth connections. 1 is the lowest and 9 the highest compression rate. The DX User IP takes time to compress the data. This option shouldn't be used when many users want access simultaneously.
  • Page 19: Remote Console Type

    USER GUIDE Various Remote Console Options Start in Monitor Mode - Check this option to open the Remote Console window in read only mode. (No keyboard or mouse transferred to Host computer). Exclusive Access- Enables the Exclusive Access mode at Remote Console startup. This forces the Remote Consoles of all other users to close.
  • Page 20: Telnet Console

    The Telnet Console offers a Java applet for the Telnet protocol to open a connection to DX User IP. Its main use is the pass through option for the Serial port 1 explained on page 38. The Telnet access has to be enabled in the security settings as well, see page 44.
  • Page 21: Status Via Ipmi

    IP the complete repository has to be read, what may take 1 or 2 minutes. After reading all entries, DX User IP displays them with their time, sensor and description in accordance with the filter settings. You have the choice between several pre-settings (i.e.
  • Page 22: Internal Power

    The power button represents the ATX power button on your host system. It is used to switch the power supply on and off. The ATX power button has 2 operation modes: a short press, and a press of about 4 seconds. As shown in Figure 16 these two modes are supported separately.
  • Page 23: External Power

    Keyboard & Mouse Settings Click Keyboard & Mouse Settings. Figure 18 appears. To make the remote keyboard and mouse work properly the DX User IP settings for the host's mouse and keyboard types must be correct. DX User IP supports different keyboard and mouse types.
  • Page 24 DX USER IP Figure 18 Keyboard & Mouse Settings The elements of the Keyboard & Mouse Settings are explained below. Host Interface – Only Auto or PS/2 are active. USB is for future applications. Keyboard Model - Choose the keyboard model for the chosen port. Select Generic 106-key PC when connecting to computers with a Japanese OS.
  • Page 25: Kvm Settings

    Adjust keyboard and mouse settings for all DX User IP ports. KVM Settings By default the DX User IP is configured for 16 ports. When you want to add more, adjust the settings for the KVM ports. From the menu choose KVM Settings. The...
  • Page 26: Number Of Ports

    DX USER IP Figure 20 KVM Settings The elements of the KVM Settings are explained below. Active Port To switch to a computer: 1. Choose a number in the Active port Drop-down list. 2. Press . The computer screen appears in the Remote Console.
  • Page 27: Kvm Port Settings

    See Appendix B on page 63 for a list of key codes. 3. Press Apply at the bottom of the page. The settings are saved. DX User IP uses separate mouse synchronization settings - see page 58 - and video- settings - see page 57 - for each port.
  • Page 28 Show in console – check this option to have a button with the port name appear on the top of the Remote console. Click the button to switch to that computer. Power Control – Click Assign to configure the power option for each port. The following screen appears.
  • Page 29: Video Settings

    Host computer. Noise filter Define how DX User IP reacts to small changes in the video input signal. A large tolerance needs less network traffic and leads to a faster video display, but small changes in some display regions may not be recognized immediately. A small...
  • Page 30: Custom Video Modes

    X-Window on the host system, don't use any custom modelines with special video modes. If you do, DX User IP may not be able to detect these. Use any standard VESA video mode. Refer to Appendix A on page 62 for a list of all known modes.
  • Page 31: User/Group Management

    Note! These users and groups are for the IP options only and are different from the users and groups configured in the DX system. The DX User IP is factory set with a supervisor user called super with the password ‘smart’. Change the super user password immediately.
  • Page 32: Password / Confirm Password

    DX USER IP New user name Enter a login name for a new user here. Ensure that it is not the same as an existing user or group. Full user name Write the full name of the new user. Password / Confirm password The password must be at least four characters.
  • Page 33: Copy User

    Modify User button To modify a user: 1. Select a user in the Existing users Drop-down list. 2. Click the lookup button to get all the user's information. 3. All fields can be modified as required. The old password is not displayed, but can be modified.
  • Page 34: Copy Group

    Permissions settings appear. See Figure 26. Figure 26 User/Group Permissions Each user or group has a set of access rights to the DX User IP functions. The user super always has unalterable full access rights. A newly created user has the access rights of all groups he belongs to.
  • Page 35: Network Settings

    3. Select the desired permission and click Apply. Network Settings From the DX User IP Menu choose Network Settings. The Network Settings appear. See Figure 27. In the Network Settings panel you can change the network parameters. The initial IP configuration is usually done directly at the host system. However you can also connect to the DX User IP using its pre-configured IP settings.
  • Page 36: Ip Auto Configuration

    The net mask of the local network. Gateway IP address In case the DX User IP should be accessible from networks other than the local one, this IP address must be set to the local network router's IP address. Primary DNS Server IP address IP address of the primary Domain Name Server.
  • Page 37: Telnet Port

    Port number at which DX User IP's Remote Console server and HTTPS server are listening. If empty the default value is used. HTTP port Port number at which DX User IP's HTTP server is listening. If empty the default value is used. Telnet port Port number at which DX User IP's Telnet server is listening.
  • Page 38 IP address belonging to his card. The administrator has to register a DX User IP that is supposed to take part in the service with the Dynamic DNS Server. He will get an approved nickname and password in return to the registration process.
  • Page 39: Serial Port Settings

    Check interval - Interval for reporting again to the Dynamic DNS server by DX User IP. DX User IP has its own independent real time clock. Ensure the time setting is correct by configuring a timeserver see page 35. DX User IP registers itself to the Dynamic DNS server slightly different from the time configured.
  • Page 40 DX USER IP The DX User IP acts as an Internet Service Provider (ISP) to which you can dial in. The connection is established using the Point-to-Point Protocol (PPP). Before connecting to DX User IP, configure your console computer accordingly. For instance on Windows based operating systems you can configure a dial-up network connection, which defaults to the right settings like PPP.
  • Page 41: Serial Port

    This port provides the power control options, see page 20. Choose a suitable setting and fill in additional required options. DX User IP supports the following: Internal Power Option - This option gives access to the ATX power and reset functions of a single connected system.
  • Page 42: Security Settings

    SPC 800/1600 - Using the Avocent SPC, switch power for more than one system connected to DX User IP through a KVM switch. To use this device enter a username and password, which exist on the SPC and have the privileges to switch power for each port.
  • Page 43: Ssl Certificate Management

    Force - Makes an encrypted connection. SSL Certificate Management DX User IP uses the SSL (Secure Socket Layer) protocol for any encrypted network traffic between itself and a connected client. When connecting, DX User IP reveals its identity to a client using a cryptographic certificate. This is the same for all DX User IPs and won't match the network configurations applied to the card by its user.
  • Page 44 Figure 35 CSR 2. Fill in the fields: Common name - Network name of DX User IP once installed in the user's network. It is identical to the name that is used to access the card with a Web browser. In case the name given here and the actual network name differ, the browser will pop up a security warning when the card is accessed over HTTPS.
  • Page 45: Telnet Settings

    6. Press Upload to upload the certificate to DX User IP. The certificate uploads. Important! If you destroy the CSR on DX User IP there is no way to get it back! If you deleted it, repeat the above steps.
  • Page 46: Anti Brute Force Settings

    Block time - Block time in minutes - insert a number or leave it blank. To unblock blocked users. Connect to the DX User IP Serial 1 port using terminal software, and type unblock. A list of blocked users appears. Select the users to unblock.
  • Page 47 Server was reset. · Server was powered on/off From the DX User IP Menu choose SNMP settings. The SNMP Settings appear. See Figure 36. You can change the following parameters: Enable SNMP Agent - When checked, DX User IP will answer to SNMP requests.
  • Page 48: Ipmi Settings

    After making the entries click The DX User IP SNMP MIB Click the link to access the DX User IP SNMP MIB file. With it, an SNMP client can communicate with DX User IP. Copy the MIB file and import it to the SNMP client software.
  • Page 49 From the DX User IP Menu choose IPMI Settings. The IPMI Settings appears. See Figure 37. IPMI disabled - Disables IPMI. Status via IPMI and Event Log via IPMI are not available and the power on/off and reset functions won't use IPMI.
  • Page 50: Ldap Settings

    LDAP server. If the password is verified the user is logged in and the user rights are taken from Smart IP 16 local user management From the DX User IP Menu choose LDAP Settings. The LDAP Settings appears. See Figure 38. Figure 38 LDAP Settings User LDAP Server - Enter the name or IP address of the LDAP server containing all the user entries.
  • Page 51: Maintenance

    4. When prompted reset DX User IP manually by pressing the button. When pressed all connections to the administration or Remote console close. 30 seconds later, DX User IP runs with the new firmware. You must login again. USER GUIDE...
  • Page 52 DX USER IP Attention: Only experienced staff members or administrators should perform a firmware update. Direct SmartIP Links You can set up direct links to any Minicom IP hardware over a LAN or WAN. Use the links to directly connect to these IP units without having to remember their IP addresses.
  • Page 53 4. In the Device Name column type a description. 5. Click Apply. On the Home page Monitor icons representing the direct connection IP units appear. See Figure 42. The icons are color coded as follows: Icon Gray Green Orange Note! If the state of one device changes, there may be a delay of some seconds until icon colors reflect the true situation especially where the network link of this device is going down.
  • Page 54: Include/Modify Custom Html Code

    Phantom MX IP Factory Access the Datafile for support Click the link to access the DX User IP data file. The file contains support information, which will help us to troubleshoot your problem. Include/modify custom HTML code You can modify the HTML code of the Home page to include customized graphics and text.
  • Page 55: Accessing The Remote Console

    Accessing the remote console From the menu click Show Remote Console. The DX Login screen appears inside the remote console. See Figure 44. Figure 44 The DX Login screen inside the remote console Go to the DX Operating Guide Type the default username ‘admin’ and password ‘admin’. To configure/manage the devices connected to the DX system see the DX Operating Guide.
  • Page 56: The Control Buttons /Toolbar Icons

    The Remote Console window is a Java Applet that tries to establish its own TCP connection to DX User IP. The protocol that is run over this connection is not HTTP or HTTPS but a protocol called RFB (Remote Frame Buffer Protocol). Currently RFB tries to establish a connection to port number 443.
  • Page 57 US-English keyboard mapping. In this case you have to change the Local Keyboard setting manually to the right language. KVM keys – Each key represents a port. See page 26 to define hotkeys to switch to each port. The keys also appear in the toolbar.
  • Page 58: The Chat Window

    Remote Console. Type your message and press Enter. To end the Chat, close the Chat window. The Video settings From the Options menu choose Video Settings. The Video Settings box appears. See Figure 46. DX USER IP Figure 45 Chat window Figure 46 The Video settings...
  • Page 59: Video Settings Access

    The parameters have the following functions: Brightness - Brightness control. Contrast Red/Green/Blue- RGB contrast control. Clock - Sets the horizontal frequency for a video line, this depends on the video mode. Different video cards may require different values. The default settings and auto adjustment procedure should be adequate for all common configurations.
  • Page 60: Single Mouse Mode

    DX USER IP Intelligent Sync - If fast sync doesn't work or the mouse settings have been changed on the host system use the Intelligent Sync option. To do so: 1. Ensure the picture is correctly adjusted, Click Auto Adjust or manually correct the picture using the Video Settings.
  • Page 61: Frequently Asked Questions

    If not, check network hardware. Is DX User IP powered on? Check if the IP address of DX User IP and all other IP related settings are correct. Also verify that all the IP infrastructure of your LAN, like routers are correctly configured. Without a ping functioning, DX User IP can't work.
  • Page 62: Glossary Of Terms

    DX USER IP Gl o s s a r y o f t er ms ACPI - A specification that enables the operating system to implement power management and system configuration. ATX - Advanced Technology Extended: A particular specification of a motherboard introduced by Intel in 1995.
  • Page 63: Appendix A: Dx User Ip Video Modes

    A p p e n d i x A : D X U s er I P V i d e o m o d es The DX User IP supports the following video modes. Do not use other custom video settings.
  • Page 64: Appendix B: Key Codes

    Figure 47 illustrates the keys on a standard 104 key PC keyboard with a US English language mapping. These keys are used to define keystrokes or hotkeys for several DX User IP functions. The keys may not represent keys used on international keyboards. Most modifier keys and other alphanumeric keys are in identical positions, whichever language mapping you are using.
  • Page 65 Scrl Pos1 The numerical keypad codes USER GUIDE Key code PRINTSCREEN SCROLL_LOCK BREAK INSERT HOME PAGE_UP DELETE PAGE_DOWN LEFT DOWN RIGHT Key code NUM_LOCK NUMPAD0 NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPAD8 NUMPAD9 NUMPADPLUS NUMPAD/ NUMPADMUL NUMPADMINUS NUMPADENTER Alternative Alternative NUMPAD_PLUS NUMPAD_MUL...
  • Page 66: Appendix C: Pin Assignments

    A p p e n d i x C : P i n a s s i g n m e n t s VGA HD-15 RJ 45 Connector Ethernet DX USER IP Assignment Green Blue Not connected GND red...
  • Page 67 Serial SUB-D 9 Connector USER GUIDE Assignment Assignment...
  • Page 68: Appendix D: Disabling Mouse Acceleration

    DX USER IP A p p e n d i x D : D i s a b l i n g mo u s e a c c el e r a t i o n The following steps describe how to disable mouse acceleration in a number of different Operating Systems.
  • Page 69 USER GUIDE Linux 1. Execute the following command line parameter: xset 0 255 2. Or- xset m 0...
  • Page 70: Appendix E:technical Specifications

    Host computer - Operating systems Client computer - Operating systems Host computer - resolution Client computer - resolution Host mouse driver DX User IP to local KVM connection Line connection Serial connection Dimensions Power supply Operating temperature Storage temperature Operating humidity...
  • Page 71: User Guide Feedback

    Your feedback is very important to help us improve our documentation. Please email any comments to: ug.comments@minicom.com Please include the following information: Guide name, part number and version number (as appears on the front cover). E.g. Remote Power Switch Operating Guide, 5UM20161, V1...
  • Page 72 Germany Kiel Tel: + 49 431 668 7933 info.germany@minicom.com DX USER IP Regional Offices France Vincennes Tel: + 33 1 49 57 00 00 info.france@minicom.com www.minicom.com Italy Rome Tel: + 39 06 8209 7902 info.italy@minicom.com...

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