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HP Designjet
T1100/T1100ps/T610
Printer Series

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Table Of Contents

Troubleshooting

   Also See for HP Designjet T1100 series

   Related Manuals for HP Designjet T1100 series

   Summary of Contents for HP Designjet T1100 series

  • Page 1

    HP Designjet T1100/T1100ps/T610 Printer Series...

  • Page 2

    For HP Internal Use Only Warranty WARNING WARNING The Warning symbol calls ©Copyright Hewlett-Packard The information contained in The procedures described in attention to a procedure, Company 2007 this document is subject to this manual are to be practice, or the like, which, if change without notice.

  • Page 3: Table Of Contents

    4 Service Tests and Utilities 5 Service Calibrations 6 Print Quality 7 Parts and Diagrams 8 Removal and Installation 9 Preventive Maintenance For information about Using this Manual, please refer to the next page. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 4: Using This Manual, Part Numbers

    For information about using these printers, refer to the corresponding User and Quick Reference Guides. Readership The procedures described in this Service Manual are to be performed by HP Certified service personnel only. Part Numbers Part Numbers for Printer options, accessories and service parts are located in Chapter 7, Parts and Diagrams.

  • Page 5: Table Of Contents

    Cover Sensors are not Working 1-3 The Line Sensor has Problems Detecting Media 1-3 Banding at variable extreme environmental conditions 1-4 Worm marks on HP Coated media with light area fills 1-4 Solving Media-Handling Problems 1-5 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 6: Introduction

    If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When reporting the error, have the following information ready: Model and Serial Number of the printer.

  • Page 7: Performing The Necessary Service Calibrations

    The Line Sensor has Problems Detecting Media 1 Check the type of media that is being used since the Line sensor may have problems detecting transparent media or some types of Non-HP media. Try HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 8: Banding At Variable Extreme Environmental Conditions

    Chapter 1 Troubleshooting loading white HP media in to the Printer and check if the Line sensor detects 2 The Line Sensor is not calibrated correctly. Perform the Line Sensor Calibration ⇒ Page 5-15. 3 The Line Sensor is damaged or faulty. Replace the Line Sensor ⇒ Page 8- 115.

  • Page 9: Solving Media-handling Problems

    Check that the Right Spindle Holder (rewinder included) is properly attached and screwed to the printer. For 44 inch printers, the Rewinder, located on the Right Spindle Holder (rewinder included), should maintain proper back tension. If the Right HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 10

    Chapter 1 Troubleshooting Spindle Holder (rewinder included) is misaligned or not properly attached to the printer, the Rewinder will not function properly. To further diagnose problems with the Rewinder, Refer to Page 4-34. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 11: Table Of Contents

    System Error Codes System Error Codes Introduction 2-2 Continuable and Non-Continuable Error Codes 2-2 System Error Code Brief Descriptions 2-3 System Error Codes - Full Descriptions 2-7 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 12: Continuable And Non-continuable Error Codes

    If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When reporting the error, have the following information ready: Model and Serial Number of the printer.

  • Page 13: System Error Code Brief Descriptions

    Carriage flex circuit n to pens Service station 21.1 Service station 22.0 Bongo error BPS0 (ISS Left) 22.1 Bongo error BPS1 (ISSLeft) Tube assembly (IDS) 26.n Ink Cartridge (color = n) Printhead error Cutter HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 14

    75.3 Preventive Maintenance kit #3 75.4 Preventive Maintenance kit #4 Disk Full Web access application Borderless 78.1 Media Settings Assertion (uncontrolled FW error) 79.1 Recoverable Firmware Error Media advance 81.1 Media advance HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 15

    Possible for customer to Calibrate/Adjust (using Automatic Process) perform Power OFF and Restart the Printer action Upgrade System Firmware Upgrade Driver or Computer Software Add Accessory Escalate Send Plot Again Wrong Part Installed HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 16

    Response Replace Reseat/Reconnect/Clean/Adjust (manually) hp qualified Calibrate/Adjust (using Automatic Process) personnel Power OFF assistance required Upgrade System Firmware Upgrade Driver or Computer Software Add Accessory Escalate Send Plot Again Wrong Part Installed HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 17: System Error Codes - Full Descriptions

    Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. Check that the Trailing Cable is not damaged. Check that the Trailing Cable is correctly connected between the Main HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 18

    System Error: Problem Main NVM failure - not detected, read/write failed or readback error. Description: Corrective Action: Try the following: Switch the Power OFF from the back of the Printer and disconnect the HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 19

    Check that the Trailing Cable is correctly connected between the Main PCA and Carriage PCA. Check that the Printhead has not failed and is not erroneous. Check that the Flex circuit contacts and Printhead contacts are clean. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 20

    If the System Error continues, replace the Left Ink Supply Station ⇒ Page 8-130. If the System Error continues, replace the Main PCA ⇒ Page 8-144. If the System Error continues, replace the Formatter ⇒ Page 8-140. 2-10 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 21

    Power cord. Reconnect the power cord and power On the Printer. Remove the Printheads from the Carriage Assembly and reinsert them. Replace the Printheads. Replace the Carriage Cover (Flex Circuit) ⇒ Page 8-120. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 2-11...

  • Page 22

    Media Advance Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using Media Lever) and clear the obstruction. Perform the Paper Drive diagnostic test to troubleshoot the problem further 2-12 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 23

    Check that the Scan-Axis Motor cable is not damaged and is correctly connected to the PrintMech PCA. Replace the Scan-Axis Motor ⇒ Page 8-109. If the System Error continues, replace the PrintMech PCA ⇒ Page 8-66. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 2-13...

  • Page 24

    Replace the Starwheel Motor ⇒ Page 8-177. If the System Error continues, replace the Main PCA ⇒ Page 8-144. 48:YZ System Error: Problem PPS system failure. Description: Corrective Action: Try the following: 2-14 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 25

    Perform the Carriage Test to troubleshoot the problem further ⇒ Page 4- Check the Line Sensor connections to the Carriage PCA. Replace the Line Sensor ⇒ Page 8-115. If the System Error continues, replace the Carriage PCA ⇒ Page 8-125. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 2-15...

  • Page 26

    Firmware to the latest version. The PostScript™ fonts are missing. Upgrading the Firmware will re-install the fonts. The file cannot be printed because it is password protected. Resend the file without password protection. 2-16 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 27

    Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. If the System Error continues, replace the Formatter ⇒ Page 8-140. If the System Error continues, replace the Main PCA ⇒ Page 8-144. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 2-17...

  • Page 28

    PrintMech PCA at the same time. If both parts need to be replaced, you MUST first replace one part and then power ON the Printer until it completely initializes. Then you can power OFF the Printer and replace the other part. 2-18 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 29

    Power cord. Reconnect the power cord and power On the Printer. Make sure the connection between the computer and the printer is functioning properly. Try to upload the media profile update file again. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 2-19...

  • Page 30

    Corrective Action: Try the following: Switch the Power OFF from the back of the Printer and disconnect the Power cord. Change the Trailing Cable using Preventive Maintenance Kit #4. Refer to 2-20 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 31

    Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. Check that the Printer has the latest Firmware version. If not, update the HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 2-21...

  • Page 32

    Check the connections on the Main PCA; the Media Advance Drive is connected to the connector labeled Paper Motor. If the System Error continues, replace the Media Advance Driver ⇒ Page 8-155. 2-22 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 33

    Check that the Scan-Axis Motor is correctly connected. Check that the Encoder Sensor is correctly connected. Remove the Encoder Strip and clean it. Perform the Scan Axis diagnostic test to troubleshoot the problem further ⇒ Page 4-6 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 2-23...

  • Page 34

    Try the following: Corrective Action: Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. Recover the printheads. 2-24 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 35: Table Of Contents

    You Cannot Insert the Printhead Into the Printer 3-18 The front panel says to reset or replace a printhead 3-18 Maintaining and Cleaning the Printheads 3-20 Maintaining and Cleaning the Printheads 3-20 Flex Contacts Cleaning Tool 3-20 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 36: Ink Supplies Troubleshooting

    Service Menu (Service Engineers Only) From the main menu, press and hold the Up and Cancel keys. Service Menu (For users) From the main menu, press and hold the Down and Cancel keys. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 37: Introduction To Ink Supplies

    Printheads. Because the Printheads control the amount of ink transferred to the page, you will continue to see high- quality printing results even when the ink levels are getting low. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 38: Available Ink Cartridges

    T1100/T1100ps/T610 Cartridges Part number Ink Cartridge C9397A HP 72 69 ml Photo Black Ink Cartridge HP 72 69 ml Cyan Ink Cartridge Ink Cartridge C9398A HP 72 69 ml Magenta Ink Ink Cartridge C9399A Cartridge HP 72 69 ml Yellow Ink...

  • Page 39: Available Printheads

    Do not touch the end of the Ink Cartridge which is inserted into the printer as there may be a small amount of ink on the connection. Avoid storing partially used Ink Cartridges on their ends. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 40: When Should You Replace The Ink Supplies?

    The Printer will also display the ink level and will tell you when the ink supply is low on ink. This means you have constantly updated information about the ink supplies. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 41: Ink Cartridge Levels, Information, And Replacement

    “View Ink Levels” from the ink menu Choosing the View ink levels option from the Ink menu will immediately show you the ink levels: Obtaining Ink Cartridge Information 1 Scroll to the Ink Menu icon and press OK. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 42

    Arrow keys to scroll through the information. The information supplied is: The color of the Ink Cartridge The make of the Ink Cartridge (hp no.72 is recommended). The product number of the Ink Cartridge. The serial number of the Ink Cartridge.

  • Page 43: Changing An Ink Cartridge

    4 Press OK to continue. 5 Open the relevant Ink Cartridge cover for the Ink Cartridge you want to replace. 6 Pull the required Ink Cartridge straight up to remove it from the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 44

    11 Push the cartridge into the slot until it snaps into position. You should hear a beep and see confirmation that the cartridge has been inserted. 12 When all cartridges have been inserted, close the cover. 3-10 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 45: Printhead Information, Replacement And Alignment

    OK. 4 The front panel displays information on the selected Printhead. The information supplied is: The make of the printhead (hp no.72 is recommended). The product number of the Printhead. The serial number of the Printhead.

  • Page 46: Changing A Printhead

    5 Open the window. 6 Lift the Carriage cover to access the printheads. 7 Lift the blue handle and pull the Printhead straight up out of the Carriage. 3-12 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 47

    Replace message appears on the front panel display, the printhead may need to be reinserted. The front panel display confirms that all printheads are correctly inserted. The printer will start checking and preparing the printheads. The default HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 3-13...

  • Page 48: Aligning Printheads

    3 Select Align printheads. The printer will check to see if it has enough paper to run the realignment. 4 If the loaded paper is satisfactory, the printer will run the realignment and print a realignment pattern. Ensure the transparent window is closed, as a 3-14 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 49

    If the problem persists after using valid paper, cleaning the printheads, and keeping the window closed, there may be a Failure in the scanning system needing reparation or the printheads, although clean, may not work and need to be replaced. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 3-15...

  • Page 50: Ink Cartridge And Printhead Status Messages

    Reseat You are recommended to start the printhead removal process from the front panel, but instead of removing the printhead, simply press the OK key on the front panel. 3-16 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 51

    (it is not needed to change the printheads). Remove The printhead is not a suitable type for use in printing (for instance, a setup printhead). HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 3-17...

  • Page 52: Solving Ink Supplies Problems

    User’s Guide. You Cannot Insert the Ink Cartridge Into the Printer 1 Ensure that you have the correct hp no.72 Ink Cartridge. 2 Ensure that the Ink Cartridge is the correct color for that slot.

  • Page 53

    5 Reinsert the printhead. 6 Check the front panel display message. If the problem remains, try a new printhead. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 3-19...

  • Page 54: Maintaining And Cleaning The Printheads

    In extreme circumstances, when a Printhead is inserted, it is possible that the Printer will not recognize it due to the build-up of ink on the electrical connection between the Printhead and the Carriage Assembly. 3-20 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 55

    Carriage and the Printheads using the Carriage Interconnect Wiper. Do not touch, wipe or attempt to clean the printhead nozzles. This can damage the printhead and reduce print quality. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 3-21...

  • Page 56

    Chapter 3 Ink Supplies Troubleshooting 3-22 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 57: Service Tests And Utilities

    3. Set SN 4-62 4. Reset Life Counters 4-63 5. Diagnostic Print 4-64 6. Set Date and Time 4-65 7. Enable/Disable Firewall 4-66 8. Reset User Life Counters 4-67 9. Disk Wipe DoD 5220.22OM 4-67 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 58: Phone Support, Diagnostics - Self Test

    Printer requires any on-site maintenance. Remember that the Key combination for the Customer to Enter the Service Tests and Utilities is different from the one that the Customer Engineer will use. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 59: Service Tests (diagnostics)

    The purpose of this test is to verify the operation of the Service Station. 9 I/O Information ⇒ Page 4-48 The purpose of this test is to verify the TCP/IP configuration. 10 Unit Information ⇒ Page 4-48 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 60

    Formatter and the PrintMech PCA are replaced at the same time or select the correct Serial Number and Part Number if only one of the components has been replaced. 14 I/O Tests ⇒ Page 4-55 Not implemented. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 61: Using The Front Panel, Key Function/service Key Combinations

    Service Menu (Service Engineers Only) From the main menu, press and hold the Up and Cancel keys. Service Menu (For users) From the main menu, press and hold the Down and Cancel keys. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 62: Entering The Service Tests Menu, Scan Axis

    Scan Axis. The subsystem that are included in this assembly are: Star Wheel Lifter Automatic PPS Adjustment. Scan Axis Servosystem Cutter You must perform the Scan-Axis Test after: HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 63: Service Calibrations

    1 In the Diagnostics menu, scroll to 1. Scan Axis and press OK. 2 The Front Panel will show the 1. Scan Axis submenu. 3 In the Scan Axis submenu, scroll to Star Wheel Lifter and press OK to start the test. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 64

    Checking SWL PWM Forward. Moving & Getting traces. Moving SWL Motor Dumping motor traces. Analyzing motor traces. Checking PWM results. Checking SWL PWM Backward. Moving & Getting traces. Moving SWL Motor HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 65: Print Quality

    Perform the Scan Axis - PRS test as follows: Perform this test with the Printheads and the Tubes System installed in order to get values that can be compared correctly. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 66

    Reading PRS Position. Moving PRS position to HIGH. Moving PRS position to LOW. Moving PRS position to HIGH. Moving PRS position to HIGH. Moving PRS position to LOW. Moving PRS position to LOW. 4-10 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 67

    Perform this test with the Printheads and the Tubes System installed in order to get values that can be compared correctly. 1 In the Diagnostics menu, scroll to 1. Scan Axis and press OK. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-11...

  • Page 68

    7 The printer then starts the PSU check. As the test executes the Front Panel displays the following messages: Clear GPIO psu_sleep. Clear GPIO psu_Carr. Clear GPIO psu_Fan. Checking Voltage. Set GPIO psu_sleep. Set GPIO psu_Carr. Checking Voltage. 4-12 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 69

    16 Use the Arrow keys to select whether or not the carriage has moved to the middle. 17 Press OK to continue. 18 The printer then continues the Scan Axis test. As the test executes the Front Panel displays the following messages: HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-13...

  • Page 70

    25 The Printer checks the complete length of the Scan-Axis and displays the result on the Front Panel. The length must be between 1073586 and 1076610. 26 Press any key to continue. 4-14 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 71

    33 The Front Panel shows the test complete display for a few seconds. 34 The Front Panel prompts you to shutdown the printer to complete the test. 35 Press any key to shutdown the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-15...

  • Page 72

    Starting CarriageMotor. Starting ServiceStation. Starting ScanAxis Moving SVS to rear bump. Homing Scan Axis. Move Carriage out of SVS path. Homing Service Station. Starting ServicingServices. Capping Service Station. Uncapping Service Station. 4-16 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 73

    9 Press OK if the cutter worked or BACK/CANCEL if the cutter did NOT work. 10 The Front Panel shows the test complete display for a few seconds. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-17...

  • Page 74: Paper Drive

    1 In the Diagnostics menu, scroll to 2. Paper Drive and press OK. 2 The printer starts the Paper Drive test to verify the subsystem. As the test executes the Front Panel displays the following messages: Starting Horsburgh and Mips. 4-18 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 75

    6 The Front Panel then prompts you to remove the media. 7 Remove the media. 8 Press any key to continue. 9 The Front Panel then displays the Open Loop ROLL test result. 10 Press any key to continue. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-19...

  • Page 76

    PWM test without paper. 21 The Front Panel then displays the test results. The PWM avg results must be between 16000 and 14000. The Speed error results must be less than 50. 4-20 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 77: Electronics Module

    Service Calibration Guide to Removal and Installation to see which tests and calibrations you need to perform. Refer to Page 8-4. Perform the Electronics Module test as follows: HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-21...

  • Page 78

    6 The Front Panel then displays the Power Supply test results. 7 Press any key to continue. 8 The Fan Speed test starts and the Front Panel displays: Getting PSU Fan Rotation 4-22 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 79

    16 The Formatter memory size test starts and the Front Panel displays the following messages: Getting Memory Size. 17 The Front Panel then displays Formatter Memory Size and prompts you to press any key to continue. 18 Press any key to continue. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-23...

  • Page 80

    27 Press any key to continue. 28 The Main Memory Size test starts and the Front Panel displays the following messages: Getting Main Memory Size. 4-24 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 81

    37 Press OK to the check the Plotter Information. If you do not wish to test the Plotter Information use the Arrow keys to select NO and press OK. 38 The Plotter information test starts and the Front Panel displays the following messages: HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-25...

  • Page 82: Carriage Assembly

    Installation to see which tests and calibrations you need to perform. Refer to Page 8-4. 1 In the Diagnostics menu, scroll to 4. Carriage Assembly and press OK. 2 The Power supply test starts and the Front Panel displays the following messages: 4-26 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 83

    9 The Front Panel then displays the Carriage Voltage (+Vaux) test results. 10 Press any key to continue. 11 The Carriage Assembly Pens Voltage test starts and the Front Panel displays: Getting Vpp. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-27...

  • Page 84

    For each color LED: Blue, Green, Red, and Amber Setting LS max intensity. For each color LED: Blue, Green, Red, and Amber Checking Tolerance. Deactivating LS. Starting NvmLineSensor. Initializing NvmLineSensor. Getting LS Serial Number. Reading LS Nvm. 4-28 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 85

    26 Replace all the Printheads. 27 Close the Carriage Cover. 28 Close the Window. 29 Press any key to continue. 30 The Carriage Assembly pens test continues and checks the pens status. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-29...

  • Page 86

    Checking Encoder readings. Moving Carriage rightwards Reading Encoder positions Checking Encoder readings 36 The Front Panel then displays Encoder Difference (Left/Right) test result and prompts you to press any key to finish. 4-30 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 87

    1 In the Diagnostics menu, scroll to 5. Sensors and press OK. 2 The Sensors test starts and the Front Panel then displays the following messages: Starting Horsburgh and Mips Starting Nvm Starting Tests GPIO Getting part number HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-31...

  • Page 88

    10 Press any key to continue. 11 The Media Lever sensor test starts and the Front Panel prompts you to raise the Media Lever: 12 Raise the Media Lever. 13 Press any key to continue. 4-32 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 89

    23 Raise the Media Lever. 24 Unload the media. 25 Lower the Media Lever. 26 Press any key to continue. 27 The Front Panel shows the test complete display for a few seconds. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-33...

  • Page 90

    NOT TO PUT YOUR HANDS INSIDE. 1 In the Diagnostics menu, scroll to 6. Rewinder and press OK. The printer will start the Open Loop, Rewinder Servo System, and Media Driver PWM tests. 4-34 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 91

    8 The Front Panel shows the test complete display for a few seconds. 9 The Front Panel prompts you to shutdown the printer to complete the test. 10 Press any key to shutdown the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-35...

  • Page 92

    3 In the IDS submenu, scroll to Ink Delivery System and press OK to start the test. 4 The Ink Delivery System test starts and the front Panel prompts you to remove all the Ink Supplies. 5 Remove all the Ink Cartridges. 4-36 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 93

    15 Repeat steps 8 through 14 for the remaining Out of Ink sensors for each of the Ink Cartridges. 16 The front Panel prompts you to insert all the Ink Supplies. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-37...

  • Page 94

    22 The Front Panel prompts you to shutdown the printer to complete the test. 23 Press any key to shutdown the printer. Check Ink Supplies 1 In the Diagnostics menu, scroll to 7. IDS and press OK. 4-38 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 95

    5 The Front Panel then displays Check Ink Supplies test results Use the Arrow keys to view the second results screen. 6 Press OK to exit. 7 The Front Panel shows the test complete display for a few seconds. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-39...

  • Page 96

    5 The Check Leakage test starts and the Front Panel displays the following messages: Starting Horsburgh and Mips Starting Nvm Starting Tubes Reading Tubes status Getting Part Number Starting ISS Motors Starting DDI Sensors Moving Bongos down 4-40 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 97

    11 The test continues and displays the following messages: Moving Bongos up Checking DDI condition 12 The Front Panel then displays Check Leakage test results. 13 The Front Panel shows the test complete display for a few seconds. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-41...

  • Page 98: Service Station

    3 In the 8. Service Station submenu, scroll to Service Station and press OK to start the test. 4 The Service Station test starts and the front Panel displays the following messages: Starting Horsburgh and Mips Starting Nvm Booting up Carriage. 4-42 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 99

    7 Press OK to continue. 8 The test continues and the Front Panel displays the following messages: Moving SVS to Wiping bider position. Moving SVS to Scrape position. Moving SVS to Snout Wipe position. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-43...

  • Page 100

    15 The Front Panel prompts you to shutdown the printer to complete the test. 16 Press any key to shutdown the printer. Primer Motor 1 In the Diagnostics menu, scroll to 8. Service Station and press OK. 4-44 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 101

    Step 1: current zeroSensor value: 0. OK: It has been detected a change in zero sensor. Homing Primer Motor 5 The Front Panel shows the test complete display for a few seconds. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-45...

  • Page 102

    6 Press OK to switch on the Aerosol Fan. If you do not wish to switch on the Aerosol Fan use the Arrow keys to select NO and press OK. 7 The test continues and the Front Panel displays the following message: Turning on Aerosol Fan. 4-46 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 103

    15 Press any key to finish. 16 The Front Panel shows the test complete display for a few seconds. 17 The Front Panel prompts you to shutdown the printer to complete the test. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-47...

  • Page 104: Unit Information

    5 The Front Panel prompts you to shutdown the printer to complete the test. 6 Press any key to shutdown the printer. 10. Unit Information 1 The Unit Info test recovers the Firmware Version, Serial Number and Part Number of the printer. 4-48 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 105: Eerom Reset

    7 The Front Panel prompts you to shutdown the printer to complete the test. 8 Press any key to shutdown the printer. 11. EEROM Reset The EEROM Reset test resets the printer to the factory defaults and delete any user information/files. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-49...

  • Page 106

    5 The Front Panel finishes the test and prompts you to Recover the Printheads after completing the test and rebooting the printer. 6 The Front Panel shows the test complete display for a few seconds. 4-50 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 107: Set Unit Configuration

    Formatter and the Printmech PCA are replaced at the same time. Set the Serial Number as follows: 1 In the Diagnostics menu, scroll to 13. Error 71:19 Recovery and press HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-51...

  • Page 108

    8 If the new Serial Number is correct, press OK. If it is NOT correct, press BACK to change the Serial Number. 4-52 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 109

    14 The Front Panel shows the test complete display for a few seconds. 15 The Front Panel prompts you to shutdown the printer to complete the test. 16 Press any key to shutdown the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-53...

  • Page 110

    6 Use the ARROW keys to the select the location containing the correct Serial and Part Number, HDD for the Formatter or EEPROM for the PrintMech PCA. 7 Press OK to confirm your choice. 4-54 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 111

    10 The Front Panel prompts you to shutdown the printer to complete the test. 11 Press any key to shutdown the printer. 14. Others This test is not implemented for the current version of the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-55...

  • Page 112: Entering The Service Utilities Menu, Service Utilities

    Entering the Service Utilities Menu 1 Once the message “Ready” or “Ready for paper” is displayed on the front- panel, press the Menu key. For information regarding the front panel 4-56 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 113

    OK key. 5 Use the Arrow keys to scroll through the “Service Utilities” selections and press the OK key to begin a specific operation when the required Service Utility is highlighted. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-57...

  • Page 114: Turn Drive Roller

    WINDOW. WITH A FOLDED PIECE OF PAPER, ACTIVATE THE MECHANICAL WINDOW SENSOR. THE PAPER SHOULD FIT TIGHTLY SO IT DOES NOT FALL INTO THE SENSOR. Perform the Turn Drive Roller utility as follows: 4-58 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 115

    7 If the utility exits correctly, OK will be displayed on the Front Panel. REMEMBER TO REMOVE THE PIECE OF PAPER FROM THE WINDOW SENSOR BEFORE CLOSING THE WINDOW AS THIS COULD DAMAGE THE WINDOW AND THE SENSOR. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-59...

  • Page 116: Purge Tubes

    CANCEL to exit the test. Insert the dummy printheads using the Change Printheads procedure. See Changing a Printhead, Page 3-12. 3 The Front Panel displays a message to say the Printer is going to reboot. 4-60 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 117

    8 Remove ALL the Setup Printheads from the Carriage and install the previously removed Printheads. 9 Once ALL the Printheads are installed, the Front Panel will instruct you to close the Carriage cover and close the Window. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-61...

  • Page 118: Set Sn

    4 If the utility exits correctly, OK will be displayed on the Front Panel. 5 When the printer is restarted after a serial number change an NVM setting sequence is initiated to synchronize the serial number stored in the backup memory. 4-62 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 119: Reset Life Counters

    The counters that are reset are show Preventive 4-26 Maintenance ⇒ Page It is also advisable to check the status of the Life Counters related to the other Preventive Maintenance Kits to avoid multiple trips to the customer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-63...

  • Page 120: Diagnostic Print

    The procedure to make a Diagnostic Print can be found at 6-5, Printing the Diagnostic Print. The procedure to make an Advanced Diagnostic Print can be found at 6-12, Printing the Advanced Diagnostics Print. 4-64 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 121: Set Date And Time

    Press CANCEL to exit without changing the date and time. 5 Once the new time has been confirmed, the Front Panel will prompt you to shut down the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-65...

  • Page 122

    Down keys to make your selection and press the OK key. 4 The system upgrades the internal memory to reflect the chosen selection. 5 The Front Panel shows the test complete display for a few seconds. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-66...

  • Page 123: Reset User Life Counters, Disk Wipe Dod 5220.22om

    This is the normal method in which files are erased on most computer systems; it is the fastest method but the LEAST secure. This is the default security level when using Secure HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-67...

  • Page 124

    Erasing the Hard Disk drive using either of the Secure Sanitize Levels is a very slow process, 6 hours for the 1 Pass mode and 40 hours for the 5 Pass mode. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-68...

  • Page 125

    Hard Disk Drive by pressing Enter. Press Back or Cancel to exit the utility. 8 The erase process starts and the Front Panel shows a setup progress bar. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-69...

  • Page 126

    9 The printer reboots into the Disk Wipe mode, and continues with the disk erase until it is completed. Do NOT interrupt this process. All Front Panel buttons are disabled while printer erases the HDD. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 4-70...

  • Page 127: Table Of Contents

    Using the Front Panel 5-3 Entering the Service Calibrations Menu 5-4 Scan Axis Calibration 5-4 Service Station Calibration 5-5 Paper Advance Calibration 5-6 Drop Detector Calibration 5-12 Line Sensor Calibration 5-15 Carriage PCA 5-18 HP Designjet Printer Series — Service Manual...

  • Page 128

    If ALL the Calibrations need to be performed (for example, when both the Formatter and the Print Mech PCA have been replaced), you must perform them in the following order: Drop Detector/Service Station Calibration. Line Sensor/Scan Axis Calibration. Paper Advance Calibration. HP Designjet Printer Series — Service Manual...

  • Page 129

    Service Menu (Service Engineers Only) From the main menu, press and hold the Up and Cancel keys. Service Menu (For users) From the main menu, press and hold the Down and Cancel keys. HP Designjet Printer Series — Service Manual...

  • Page 130: Entering The Service Calibrations Menu, Scan Axis Calibration

    Scan Axis Calibration The purpose of this Service Calibration is to carry out a PWM check, calibrate the intensity of the Line Sensor and calibrate the Line Sensor HP Designjet Printer Series — Service Manual...

  • Page 131: Service Station Calibration

    Carriage Assembly. This calibration is integrated into the Scan Axis diagnostic test. See 8. Service Station, Page 4-42. 1 In the Service Calibrations submenu, scroll to Service Station and press Enter. HP Designjet Printer Series — Service Manual...

  • Page 132: Paper Advance Calibration

    In order to perform the Paper Advance Calibration, you must order the T1100/T1100ps/T610 Paper Advance Calibration Kit, which contains two sheets of HP Universal Instant-Dry Photo Gloss paper. 24 inch Q6683-60241 44 inch Q6687-60093 Perform the Service Accuracy Calibration whenever: Banding is detected in prints.

  • Page 133

    If the Calibration is not done or if the values are out of the limits, a warning message will appear on the Front Panel. In this case, try the following: Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. HP Designjet Printer Series — Service Manual...

  • Page 134

    10 Once the media is loaded into the Printer, the following message will appear on the Front Panel. If roll media has been used instead of cut sheet media, you will need to unroll a minimum of 1 meter of media in order to HP Designjet Printer Series — Service Manual...

  • Page 135

    14 Press the Enter key to continue. 15 If you used roll media to print the Paper Advance Calibration, the Printer detects that media is loaded, and prompts you to lift the Media Lever. 16 Raise the media lever. HP Designjet Printer Series — Service Manual...

  • Page 136

    Press Back or Cancel to exit the calibration. 21 A message will appear advising you that you will need to load the Calibration Pattern in to the Printer. Make sure that you rotate the printed 5-10 HP Designjet Printer Series — Service Manual...

  • Page 137

    23 The Front Panel prompts you to select the specific type of paper you used for the calibration. Use the Arrow keys to scroll through the menu and the OK key to select your paper type. HP Designjet Printer Series — Service Manual 5-11...

  • Page 138: Drop Detector Calibration

    Service Calibration Guide to Removal and Installation to see which tests and calibrations you need to perform. Refer to Page 8-4. Reset Calibration Flag 1 In the Service Calibrations submenu, scroll to Drop Detector Calibration 5-12 HP Designjet Printer Series — Service Manual...

  • Page 139

    6 Restart the printer, and the printer will automatically calibrate the drop detector. Calibrate Drop Detector Perform the Drop Detector Calibration as follows: 1 In the Service Calibrations submenu, scroll to Drop Detector Calibration HP Designjet Printer Series — Service Manual 5-13...

  • Page 140

    4 The Printer will start to calibrate the Drop Detector. 5 Once the Drop Detector has been calibrated, the results will be displayed on the Front Panel. Press OK to finish the calibration. 5-14 HP Designjet Printer Series — Service Manual...

  • Page 141: Line Sensor Calibration

    HP Productivity Photo Gloss. HP Heavyweight Coated Paper. HP Super Heavyweight Coated Paper. HP Bright White Inkjet Paper. 1 In the Service Calibrations submenu, scroll to Line Sensor Calibration and press OK. HP Designjet Printer Series — Service Manual 5-15...

  • Page 142

    Try the Scan-Axis Calibration again. Replace the Line Sensor 5 The Printer will start to calibrate the Line Sensor position to the Black Printhead. The Front Panel displays the following message: Line Sensor to Black calibrating HP Designjet Printer Series — Service Manual 5-16...

  • Page 143

    Alignment completes successfully, then perform the Color Calibration. If the Alignment fails again, check the Alignment pattern to see if any of the Printheads are printing incorrectly. If necessary, perform a Printhead HP Designjet Printer Series — Service Manual 5-17...

  • Page 144: Carriage Pca

    Perform the Carriage Setup as follows: 1 In the Service Calibrations submenu, scroll to Carriage PCA and press OK. 2 To calibrate the Carriage PCA, run the Carriage Assembly diagnostic test. See 4. Carriage Assembly, Page 4-26. 5-18 HP Designjet Printer Series — Service Manual...

  • Page 145: Table Of Contents

    Problems with Color Accuracy 6-30 Output Only Contains a Partial Print 6-31 Problems with Image Clipping 6-31 Some objects are missing from the printed image 6-32 A PDF file is clipped or objects are missing 6-33 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 146: Print Quality Troubleshooting Actions

    3 Media: Select the correct media type through the front panel when loading it. Make sure that HP or HP-approved media is being used. 4 Perform the Printhead Alignment (Main Menu/Image Quality Maintenance/ Align Printheads), using the same paper type with which you were experiencing unacceptable image quality, if feasible (some paper types are not suitable for Printhead Alignment).

  • Page 147

    Service Menu (Service Engineers Only) From the main menu, press and hold the Up and Cancel keys. Service Menu (For users) From the main menu, press and hold the Down and Cancel keys. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 148: The Service Image Quality Diagnostic Print, What Is The Service Image Quality Diagnostic Print

    3 Advanced Diagnostic Plot. These tests provide more information of the IQ defects that we could find in the Image Quality Service plot. For more information, refer to page 6-12, The Advanced Diagnostic Prints . HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 149: Considerations For Printing The Diagnostic Print, Printing The Diagnostic Print

    2 Use the same type of media that the customer was using when they found the image quality problem. 3 If the customer is using non-HP media and after the Image Quality Test you still have the same image quality problems, change to genuine HP media and repeat the Image Quality Test.

  • Page 150

    System is correctly installed. Press the OK key to print the Diagnostic Print or press Back/Cancel to exit without printing the Diagnostic Print. 5 The selected Diagnostic Print will now be printed. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 151: Reading The Diagnostic Print Results, Diagnostic Part 1: Printhead Reliability

    Below, the stepped lines highlighted in yellow are broken. When the line is completely broken, this means the nozzle is out. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 152: Diagnostic Part 2: Printhead Alignment

    3 If the problem continues, replace the defective Printhead. Diagnostic Part 2: Printhead Alignment This test is designed to check any color-to-color and bi-directional misalignment the printer may have. 1 If the Printer is experiencing horizontal misalignment problems, the HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 153: Diagnostic Part 3: Printheads & Paper Advance

    This test is designed to check whether the Printheads and the Paper Advance Mechanism are working correctly. This part of the Image Quality Test should NOT be used to check for color consistency or accuracy. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 154

    If banding does occur in ALL the colors, then it is more than likely a Paper Advance problem: If the bands are light, it means that the paper has advanced too much. If the bands are dark, it means that the paper hasn’t advanced enough. 6-10 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 155: No Printing Defects Found In The Diagnostic Print

    Paper menu/View loaded paper). 3 If the customer is using low quality paper, try recommending better quality paper (preferably HP paper). Printer performance can only be guaranteed by using recommended papers. 4 Perform the Paper Advance Calibration using the same type of paper that will be used for the final print (Main Menu/Image Quality Maintenance/ Paper Advance Calibration/Calibrate Paper Advance).

  • Page 156: The Advanced Diagnostic Prints, What Are The Advanced Diagnostic Prints

    3 From the displayed options, use the Arrow keys to make the required selection Paper Advance, Printhead Alignment Diagnostic, Nozzle Health, Force Drop Detection or Print Banding Plot, and press the OK key to start printing. 6-12 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 157

    System is correctly installed. Press the OK key to print the Diagnostic Print or press Back/Cancel to exit without printing the Diagnostic Print. 5 The selected Advanced Diagnostic Print will now be printed and, if necessary, automatically scanned. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 6-13...

  • Page 158: Paper Advance, Reading The Advanced Diagnostic Print Results

    You can verify the media type selected through the Front Panel (Main Menu/Paper menu/View loaded paper). The wrong type of paper selected will produce an offset error in the Paper Advance. 6-14 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 159

    Reading the Advanced diagnostic Print Results - Paper Advance The following plot shows correct media advance, there is a straight white line positioned close to the 0 column for the majority of the points. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 6-15...

  • Page 160

    Main Menu/Paper/View Loaded Paper. At the bottom, the Front Panel displays the Paper Advance Calibration status. There are three status messages: DEFAULT. The paper loaded is recognized as HP paper, which is already optimized and calibrated for the printer. Do Not calibrate the Paper Advance for this paper.

  • Page 161: Printhead Alignment

    You use it to precisely measure the alignment error with a 3 dot row accuracy. For the printer to be considered correctly aligned, the results must be within ±3 dot row. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 6-17...

  • Page 162

    Once the printer has correctly printed and scanned the Printhead Alignment Diagnostic print, the Front Panel displays the results. The top row displays the printhead, and the left column displays the test. 6-18 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 163

    If any of the printheads are misaligned beyond the ±3 dot row range, perform a Printhead Alignment. See Aligning Printheads, Page 3-14. If a Printhead Alignment does not correct the problem, replace the bad printhead. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 6-19...

  • Page 164: Nozzle Health

    Chapter 6 Print Quality If the customer is using non-HP media and after the Image Quality Test you still have the same image quality problems, change to genuine HP media and repeat the Image Quality Test. The best alignment calibration is obtained using HP Photo Paper.

  • Page 165: Force Drop Detection

    Once the nozzle health data base has been reset drop detection is forced. The normal cause of this white point banding in a single color is the incorrect detection of failed nozzles by the drop detector. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 6-21...

  • Page 166: Troubleshooting Print Quality Problems, Print Quality General Advice

    Troubleshooting Print Quality Problems Print Quality General Advice 1 To achieve the best performance from the printer, only genuine HP accessories and supplies should be used. 2 Make sure that the paper type selected in the Front Panel is the same as the paper type loaded into the Printer.

  • Page 167: Lines Are Missing, Too Thin, Or Too Thick

    User’s Guide for more information). Select the custom print quality options in the Print dialog, and if you are using best quality and glossy paper, try turning on the Maximum detail option. Reprint the job in case the problem has been solved. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 6-23...

  • Page 168: Problems With Stepped Lines

    4 Change the image rendering resolution to 300 dpi (only in EconoMode Printmode) or 600 dpi depending on the printing needs. You can find the Max. Application Resolution option in the Windows driver dialog's Advanced tab, under Document Options > Printer Features. 6-24 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 169: Lines Are Printed Double Or In Wrong Colors, Lines Are Discontinuous

    2 Reseat the Printheads by removing them and then reinserting them. As you reseat the printheads, the printer will automatically align the printheads. It is important that the alignment is completed properly. See Aligning Printheads, Page 3-14. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 6-25...

  • Page 170: Lines Are Blurred (ink Bleeds From Lines), Problems With Graininess

    Printer. 3 Try using a heavier paper type. When printing dense colors, it is recommended to use HP Heavyweight Coated Paper or HP Super Heavyweight Coated Paper. 4 If glossy paper is being used, try changing to a different type of glossy paper.

  • Page 171: Paper Is Not Flat

    1 Check that the paper type loaded corresponds to the paper type selected in the front panel and in the software. You can verify the paper type selected through the Front Panel (Main Menu/Paper menu/View loaded paper). HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 6-27...

  • Page 172: Ink Marks On The Paper

    Chapter 6 Print Quality 2 Try using a heavier paper type. When printing dense colors, it is recommended to use HP Heavyweight Coated Paper or HP Super Heavyweight Coated Paper. Ink marks on the paper This problem may occur for several different reasons.

  • Page 173: Problems With The Edges Of Objects, Black And White Prints Do Not Look Neutral

    Corrective Action 1 Print the Service Image Diagnostics Print, and clean any printheads that need cleaning. Reprint the job in case the problem has been solved. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 6-29...

  • Page 174: Vertical Lines Of Different Colors, White Spots On The Print

    Corrective Action 1 Try using a heavier paper type. When printing dense colors, it is recommended to use HP Heavyweight Coated Paper or HP Super Heavyweight Coated Paper. 2 Use higher print quality settings (refer to the User’s Guide for more information).

  • Page 175: Output Only Contains A Partial Print, Problems With Image Clipping

    4 If the problem consists of color differences between your print and your monitor, please follow the instructions in the "How to calibrate your monitor" section of the HP Color Center. At this point, you may wish to reprint your job in case the problem has been solved.

  • Page 176: Some Objects Are Missing From The Printed Image

    In this case, the only way to print the whole image is to reduce the resolution so that the whole image requires fewer than 32,768 pixels. The HP-GL/2 printer driver contains an option called Compatibility with 16–bit applications, which can be used to reduce the resolution of such images automatically.

  • Page 177: A Pdf File Is Clipped Or Objects Are Missing

    A PDF file is clipped or objects are missing In older versions of Adobe Acrobat or Adobe Reader, large PDF files could be clipped or lose some objects when printing with the HP-GL/2 driver at high resolution. Upgrade the Adobe Acrobat or Adobe Reader software to the latest version.

  • Page 178

    Chapter 6 Print Quality 6-34 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 179: Parts And Diagrams

    Right Cover 7-8 Left Cover 7-10 Right Hand Assemblies 7-12 Left Hand Assemblies 7-14 Carriage Assembly 7-16 Scan-Axis Assemblies 7-18 Paper Path Assemblies (Front) 7-20 Paper Path Assemblies (Rear) 7-22 Miscellaneous Parts 7-24 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 180: Removal And Installation

    44 inch N/A Q5669-60717 24 inch N/A X-Brace Assembly Q6659-60236 44 inch N/A Hardware Kit (Includes screws for Q5669-60730 Legs Assembly) a Refers to the page in the Removal and Installation Chapter HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 181

    Parts and Diagrams - Printer Support Figure 7-1: Printer Support HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 182

    24 inch Media Output Assembly 8-13 Q6687-60065 44 inch Q6683-60201 24 inch Front Cover 8-12 Q6687-60064 44 inch Q6683-67002 Front Panel 8-43 a Refers to the page in the Removal and Installation Chapter HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 183

    Parts and Diagrams - Center Covers (Front) Figure 7-2: Center Covers (Front) HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 184

    Q5669-60676 Out Of Paper Sensor 8-79 Q6683-60194 24 inch Rear Tray 8-31 Q6687-60058 44 inch Q6683-60200 24 inch Rear Cover 8-32 Q6687-60063 44 inch a Refers to the page in the Removal and Installation Chapter HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 185

    Parts and Diagrams - Center Covers (Rear) Figure 7-3: Center Covers (Rear) HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 186: Right Cover

    Left Front Trim/Right Front Trim (Left Q6683-60214 8-15 not shown) T1100/ Q6683-60205 T1100ps Right Ink Cartridge Door 8-19 Q6711-60004 T610 Q6683-60233 a Refers to the page in the Removal and Installation Chapter HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 187

    Parts and Diagrams - Right Cover Figure 7-4: Right Cover HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 188: Left Cover

    T1100ps Left Side Panel 8-26 Q6711-60005 T610 Left Cover (without Left Ink Q6683-60202 8-26 Cartridge Door & Left Side Panel) a Refers to the page in the Removal and Installation Chapter 7-10 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 189

    Parts and Diagrams - Left Cover Figure 7-5: Left Cover HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 7-11...

  • Page 190: Right Hand Assemblies

    Service Station (Includes Drop Detector, Aerosol Fan Assembly, Q6683-60187 8-55 Primer Assembly, and Service Station Spittoon) Q5669-60666 Drop Detector 8-59 a Refers to the page in the Removal and Installation Chapter 7-12 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 191

    Parts and Diagrams - Right Hand Assemblies Figure 7-6: Right Hand Assemblies HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 7-13...

  • Page 192: Left Hand Assemblies

    Formatter T610 8-55 Q6684-60008 T1100ps Q6687-60086 Media Lever 8-33 Q5669-60706 Media Lever Position Sensor 8-36 Q5669-60704 Media Advance Drive 8-155 a Refers to the page in the Removal and Installation Chapter 7-14 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 193

    Parts and Diagrams - Left Hand Assemblies Figure 7-7: Left Hand Assemblies HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 7-15...

  • Page 194

    Carriage Rear Bushing) Q6683-60231 Carriage Assembly (same as 24 inch 1 - 6 Q6683-60199 but includes 8-95 Q6687-60087 44 inch Trailing Cable) a Refers to the page in the Removal and Installation Chapter 7-16 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 195

    Parts and Diagrams - Carriage Assembly Figure 7-8: Carriage Assembly HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 7-17...

  • Page 196

    44 inch Q5669-60679 Encoder Strip (including Encoder 24 inch 8-84 Strip Spring and Nut) - 50 units Q6659-60176 44 inch a Refers to the page in the Removal and Installation Chapter 7-18 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 197

    Parts and Diagrams - Scan-Axis Assemblies Figure 7-9: Scan-Axis Assemblies HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 7-19...

  • Page 198

    44 inch Q5669-60698 Starwheel Lifter 8-172 Q5669-60713 Cutter Assembly 8-38 Q5669-60701 24 inch Full Bleed Foam Kit 8-179 Q6659-60182 44 inch a Refers to the page in the Removal and Installation Chapter 7-20 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 199

    Parts and Diagrams - Paper Path Assemblies (Front) Figure 7-10: Paper Path Assemblies (Front) HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 7-21...

  • Page 200

    Q6687-67004 44 inch 8-74 included) Q6675-60044 Right Roll Guide 8-83 Q6683-67005 24 inch Media Advance Roller 8-160 Q6687-67002 44 inch a Refers to the page in the Removal and Installation Chapter 7-22 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 201

    Parts and Diagrams - Paper Path Assemblies (Rear) Figure 7-11: Paper Path Assemblies (Rear) HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 7-23...

  • Page 202: Preventive Maintenance

    Tool Support and the Media Driver Adjustment Tool) Q5669-60692 Lubrification Kit Q6683-60213 Serial Number Label Ink System Purgers Q6675-67004 (6 Units) Ink System Purgers Q6675-67005 (100 Units) Q6675-67006 Double Sided Adhesive Pad Q6683-67001 Tool Kit 7-24 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 203

    Encoder Disk and Encoder Sensor 8-152 Media Advance Drive 8-155 Media Advance Roller 8-160 Pinchwheel Assembly 8-166 Pinch Roller 8-171 Left Starwheel Lifter 8-172 Right Starwheel Lifter 8-174 Starwheel Motor 8-177 Full Bleed Foam 8-179 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 204: Safety Precautions

    Printer. 6. After removing any PCA from the Printer, place it on a conductive foam pad or into its conductive packaging to prevent ESD damage to any ICs on the PCA. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 205: Required Tools

    You will also need the following standard hand tools: Standard Tool Requirements Description/Comments Size Long Torx Screwdriver 1/4 inch drive Torx Bit (75 mm) Philips Screwdriver Pliers Snips Pipe Spanner 5.5 mm Flat Bladed Screwdriver HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 206: Service Calibration Guide To Removal And Installation

    The Service Calibration Matrix Service Station Aerosol Fan Assembly Drop Detector Service Station Spittoon Primer Assembly Left Ink Supply Station Right Ink Supply Station Carriage Cover Carriage Latch Carriage PCA HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 207: Table Of Contents

    Scan-Axis Motor Trailing Cable Carriage Rear Bushing Line Sensor Window Position Sensor Out of Paper Sensor Right Roll Guide Left Roll Guide Clean Out Assembly Pen to Paper Space (PPS) Solenoid Encoder Strip HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 208

    Pinch Roller Preventive Maintenance Kit #1 Preventive Maintenance Kit #2 Preventive Maintenance Kit #3 Preventive Maintenance Kit #4 Cutter Assembly Right Spindle Holder (rewinder included) Top Cover Ink Supply Tubes Support Rail HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 209

    8. Service Station - Refer to Page 4-42. Paper Advance Calibration - Refer to Page 5-6. Drop Detector Calibration - Refer to Page 5-12. Line Sensor Calibration - Refer to Page 5-15. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 210

    1. Open the Window. 2. Remove the two T-15 screws that secure the left Window hinge locking plate to the Top Cover. 3. Remove the left Window hinge locking plate from the Top Cover. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 211

    5. Remove the T-15 screws that secure each of the remaining three Window hinge locking plates to the Top Cover. 6. Remove the remaining three Window hinge locking plates from the Top Cover. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 212

    8. Grip the Window at the left and right edges and move it horizontally towards the right as far as it will go. 9. Pull the Window towards the front to disengage the hinges. 8-10 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 213

    Removal and Installation - Window 10. Lift the Window vertically out of the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-11...

  • Page 214: Front Cover

    2. Carefully pull the bottom of the Front Cover forwards until you can release it from its attachments. 3. Unhook the Front Cover from the four attachments and remove it from the printer. 8-12 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 215: Media Output Assembly

    1. Remove the Front Cover (refer to page 8-12). 2. Remove four T-15 screws that secure the Media Output Assembly to the printer. 3. Release the four attachment clips. 4. Lift the front of the Media Output Assembly. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-13...

  • Page 216

    Removal and Installation 5. Slide the Media Output Assembly forwards out of the printer. 8-14 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 217

    Do NOT use a screwdriver or other tool to open the Right Ink Cartridge Door. 5. Unclip the Right Front Trim. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-15...

  • Page 218

    Removal and Installation 6. Remove Right Front Trim from the printer. 8-16 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 219

    2. Remove the Media Output Assembly (refer to page 8-13). 3. Remove two T-15 screws that secure the Left Front Trim to the printer. 4. Open the Left Ink Cartridge Door. 5. Unclip the Left Front Trim. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-17...

  • Page 220

    Removal and Installation 6. Remove Left Front Trim from the printer. 8-18 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 221

    Do NOT use a screwdriver or other tool to open the Right Ink Cartridge Door. 2. Unclip the right side of the Right Ink Cartridge Door. 3. Unclip the left side of the Right Ink Cartridge Door. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-19...

  • Page 222

    Removal and Installation 4. Remove the Right Ink Cartridge Door. 8-20 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 223

    Switch off the printer and remove the power cable. 1. Open the Left Ink Cartridge Door. 2. Unclip the left side of the Left Ink Cartridge Door. 3. Unclip the right side of the Left Ink Cartridge Door. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-21...

  • Page 224

    Removal and Installation 4. Remove the Left Ink Cartridge Door. 8-22 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 225

    3. Remove one T-15 screw that secures the Right Cover to the printer (at the rear of the Printer). 4. Remove one T-15 screw that secures the Right Cover to the printer (at the rear of the Printer). HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-23...

  • Page 226

    6. Remove one T-15 screw that secures the Right Cover to the printer (accessible under the Front Cover). 7. Remove one T-15 screw that secures the Right Cover to the printer. 8-24 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 227

    Removal and Installation - Right Cover 8. Unclip the Right Trim. 9. Remove the Right Cover from the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-25...

  • Page 228

    2. Open the Ink Cartridge Door. 3. Remove the Ink Cartridges from the Printer. The illustration shows the T1100 which has six Ink Cartridges. 4. Press the clip to release the Left Cover Finishing Panel. 8-26 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 229

    5. Remove the Left Cover Finishing Panel. 6. Unclip the spring from the attachment points on the Media Lever and Left Cover. 7. Remove three T-15 screws that secure the Media Lever. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-27...

  • Page 230

    Formatter Housing. 9. Lift the Formatter Housing out of the printer. 10. Remove one T-15 screw that secures the Left Cover (top rear, accessible under the Formatter Housing). 8-28 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 231

    Left Cover (bottom rear). 12. Remove one T-15 screw that secures the Left Cover (bottom rear). 13. Remove one T-15 screw that secures the Left Cover (bottom front, accessible under Front Cover). HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-29...

  • Page 232

    Removal and Installation 14. Remove one T-15 screw that secures the Left Cover (top front, accessible Ink Cartridge Door). 15. Unclip the Left Trim. 16. Remove the Left Cover from the Printer. 8-30 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 233: Rear Tray

    2. Lift the Rear Tray vertically enough (approximately 20 mm) to allow the rear attachment lugs to be out of the locked position. 3. Carefully slide the Rear Tray out of the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-31...

  • Page 234: Rear Cover

    8-23). 3. Remove the Left Cover (refer to page 8-26). 4. Remove ten T-15 screws that secure the Rear Cover to the printer. 5. Remove the Rear Cover from the printer. 8-32 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 235: Media Lever

    Switch off the printer and remove the power cable. 1. Open the Ink Cartridge Door. 2. Press the clip to release the Left Cover Finishing Panel. 3. Remove the Left Cover Finishing Panel. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-33...

  • Page 236

    4. Unclip the spring from the attachment points on the Media Lever and Left Cover. 5. Remove three T-15 screws that secure the Media Lever. 6. Lift the Media Lever of the mounting. 8-34 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 237

    Removal and Installation - Media Lever 7. Remove the Media Lever from the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-35...

  • Page 238: Media Lever Position Sensor

    4. Remove one T-15 screw that secures the Media Lever Position Sensor to the Scan Side Panel. 5. Rotate the Media Lever Position Sensor vertically to disengage the attachment lug from the Scan Side Panel. 8-36 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 239

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-37...

  • Page 240: Cutter Assembly

    3. Remove the cutter rail end cap. Slide the Cutter Assembly out of the printer. When you install the new Cutter Assembly, follow the installation instructions provided with the new Cutter Assembly 8-38 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 241

    4. Remove the Rear Cover (refer to page 8-32). 5. Remove two T-15 screws that secure the Right Rear Tray Support to the printer. 6. Rotate the Right Rear Tray Support counterclockwise approximately 30 degrees. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-39...

  • Page 242

    Removal and Installation 7. Remove the Right Rear Tray Support from the printer. 8-40 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 243: Left Rear Tray Support

    4. Remove the Rear Cover (refer to page 8-32). 5. Remove two T-15 screws that secure the Left Rear Tray Support to the printer. 6. Rotate the Left Rear Tray Support clockwise approximately 30 degrees. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-41...

  • Page 244

    Removal and Installation 7. Remove the Left Rear Tray Support from the printer. 8-42 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 245: Front Panel

    2. With strong pressure, squeeze the top edge of the front panel enough to release the attachment clips, and begin rotating the Front Panel vertically in the next step. 3. Rotate the front panel vertically. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-43...

  • Page 246

    4. Disconnect the interface cable from the Front Panel. 5. Push in the clip that prevents the Ferrite Core from being removed. 6. Slide the Ferrite Core out of the brackets. 8-44 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 247

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-45...

  • Page 248: Top Cover

    7. Remove the four T-15 top screws that secure the Top Cover to the printer. 8. Remove the front T-15 screw that secures the front left side of the Top Cover to the printer. 8-46 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 249

    Top Cover to the printer. 11. Carefully pull the attachment clip forward until you can lift the bottom left corner of the Top Cover approximately 10 mm. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-47...

  • Page 250

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, 8-48 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 251: Window Position Sensor

    3. Remove the Front Panel (refer to page 8-43). 4. Remove the Top Cover (refer to page 8-46). 5. Disconnect the Window Position Sensor. 6. Remove one T-15 screw that secures the Window Position Sensor to the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-49...

  • Page 252

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, 8-50 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 253: Ink Supply Tubes Support Rail

    6. Remove the Ink Supply Tubes from the Ink Supply Tubes Support Rail. 7. Remove the T-15 screws that secure the rear attachment brackets to the Ink Supply Tubes Support Rail. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-51...

  • Page 254

    8. Remove the T-15 screw that attaches the right bonding cable. 9. Remove the T-15 screw that attaches the left bonding cable. 10. Remove the T-15 screw that attaches the left bonding cable. 8-52 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 255

    12. Remove two T-15 screws that secure the Ink Supply Tubes Support Rail to the left Top Cover Support. 13. Slide the rail to the enough to disengage it from the attachment lug. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-53...

  • Page 256

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, 8-54 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 257

    2 from the two cable clamps below the PrintMech PCA. 44 inch T1100 printer shown (with Rewinder) 4. Remove the grounding cable attachment screw from the PrintMech PCA. 44 inch T1100 printer shown (with Rewinder) HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-55...

  • Page 258

    5. Disconnect the Aerosol Fan Assembly inline connector. 6. Disconnect connector from the Drop Detector Motor and Drop Detector Sensor. 7. Unroute the cables disconnected in steps 4 and 6 from the two cable clamps. 8-56 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 259

    Service Station to the Carriage Rail. To avoid damaging the Encoder Strip, you can use a standard screwdriver. Support the Service Station so it does not fall when you remove the attachment screws. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-57...

  • Page 260

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, 8-58 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 261: Drop Detector

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Refer to page 8-4, Calibration Guide to Removal and Installation HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-59...

  • Page 262: Aerosol Fan Assembly

    The four access holes in the Aerosol Fan Assembly housing are the same size as the attachment screw diameter so you will need a normal Torx Screwdriver, not a multi-tool, to remove the screws. 8-60 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 263

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-61...

  • Page 264: Primer Assembly

    4. Unroute the cable assembly from attachment clip on the Service Station Spittoon. 5. Unclip the front left clip that secures the Service Station to the Service Station Spittoon. 8-62 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 265

    8. Disconnect the three Primer Assembly tubes. It is recommended that you use protective gloves when handling thePrimer Assembly Use a suitable method to identify each Primer Assembly tube for correct re-connection during assembly components. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-63...

  • Page 266

    9. Unroute the three Primer Assembly tubes. 10. Remove the T-15 screw that secure the Primer Assembly to the Service Station. 11. Tilt the Primer Assembly to disengage the lower edge. 8-64 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 267

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-65...

  • Page 268: Printmech Pca

    PrintMech PCA. 44 inch T1100 printer shown (with Rewinder) 4. Remove the three T-15 screws that secure the PrintMech PCA to the Service Station. 44 inch T1100 printer shown (with Rewinder) 8-66 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 269

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-67...

  • Page 270: Pen To Paper Space (pps) Solenoid

    3. Disconnect the Pen to Paper Space (PPS) Solenoid connector from the PrintMech PCA. 4. Remove two T-15 screws that secure the Pen to Paper Space (PPS) Solenoid to the printer. 8-68 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 271

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-69...

  • Page 272

    1. Pull the left end of the Spindle (viewed from the front of the printer) out of the Left Spindle Holder. 2. Lift the Spindle out of the printer towards the left (viewed from the front of the printer). 8-70 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 273: Left Spindle Holder

    2. Remove two T-15 screws that secure the Left Spindle Holder to the printer. 3. Rotate the Left Spindle Holder towards the left. 4. Remove the Left Spindle Holder from the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-71...

  • Page 274

    1. Remove the Spindle (refer to page 8-70). 2. Remove two T-15 screws that secure the Right Spindle Holder to the printer. 3. Rotate the Right Spindle Holder towards the right. 8-72 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 275

    Removal and Installation - Right Spindle Holder 4. Remove the Right Spindle Holder from the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-73...

  • Page 276

    3. Remove the grounding cable attachment screw from the PrintMech PCA. 44 inch T1100 printer shown (with Rewinder) 4. Disconnect the Rewinder and encoder cables from the PrintMech PCA. 44 inch T1100 printer shown (with Rewinder) 8-74 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 277

    44 inch T1100 printer shown (with Rewinder) 7. Unroute the Rewinder and encoder cables from all other cables. Rotate the Right Spindle Holder (rewinder included) towards the right. 44 inch T1100 printer shown (with Rewinder) HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-75...

  • Page 278

    Make sure you carry out the following actions during the installation of the Right Spindle Holder (rewinder included) 1. Take note of the two clips that fit to the printer. 2. Make sure the two clips fit correctly to the printer. 8-76 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 279

    Removal and Installation - Right Spindle Holder (rewinder included) 3. A correctly attached Right Spindle Holder (rewinder included) looks like this (shown from above). View shown from above. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-77...

  • Page 280: Clean Out Assembly

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Refer to page 8-4, Calibration Guide to Removal and Installation 8-78 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 281: Out Of Paper Sensor

    4. Unroute (unwind) the Out Of Paper Sensor electrical cables from the Out Of Paper Sensor cover. 5. Press the clip to remove the Out Of Paper Sensor cover from the Clean Out Assembly. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-79...

  • Page 282

    45 degrees. 7. Remove the Out Of Paper Sensor cover from the Clean Out Assembly 8. Squeeze the Out Of Paper Sensor attachment clips to remove it from the Clean Out Assembly. 8-80 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 283

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-81...

  • Page 284: Left Roll Guide

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, 8-82 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 285: Right Roll Guide

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-83...

  • Page 286: Encoder Strip (with Spring And Attachment Nut)

    4. Grip the Encoder Strip and move it towards the left to take off the tension until you have completed the next step. 5. Unclip the Encoder Strip from it’s attachment lugs. 8-84 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 287

    44 inch T1100 printer shown (with Rewinder) 7. Push the Carriage Assembly into the print path. 8. Unclip the Encoder Strip tensioner from the right hand end. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-85...

  • Page 288

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, 8-86 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 289: Encoder Strip

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-87...

  • Page 290: Trailing Cable

    In this way, you can loosen the screw and pass the rewinder motor. 44 inch T1100 printer shown (with Rewinder) 8. Push the Carriage Assembly into the print path. 8-88 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 291

    9. Unclip the small cover of the Carriage PCA. 10. Remove the small cover of the Carriage PCA. 11. Disconnect the two ribbon cables of the Trailing Cables from the Carriage PCA. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-89...

  • Page 292

    13. Slide the Trailing Cables out of the attachment clips of the Carriage Assembly. 14. Use a short torx screwdriver to remove the two T-10 screws that secure the center attachment of the Trailing Cables. 8-90 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 293

    16. Remove the Trailing Cables from the two double sided adhesive pads that attach it to the printer. 17. Disconnect the two ribbon cables of the Trailing Cables from the Electronics Module. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-91...

  • Page 294

    Removal and Installation 18. Unroute the Trailing Cables. 19. Unclip and remove the cable clamp of the Trailing Cables. 20.Unclip and remove the cable clamp of the Trailing Cables. 8-92 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 295

    Tool Kit) dampened cloth to remove all traces of residual adhesive (remaining from the double sided pads removed in step 16) from the printer before applying new pads in the same positions as the original pads. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-93...

  • Page 296

    3. Make sure that the Ferrite Core is correctly positioned so that the small cover of the Carriage PCA closes correctly to avoid possible friction damage to the Trailing Cable during operation of the printer. 8-94 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 297

    11. If necessary manually move the Carriage Assembly fully right into the docking station. 12. Use a short torx screwdriver to remove the two T-10 screws that secure the center attachment of the Trailing Cables. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-95...

  • Page 298

    14. Remove the Trailing Cables from the two double sided adhesive pads that attach it to the printer. 15. Disconnect the two ribbon cables of the Trailing Cables from the Electronics Module. 8-96 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 299

    Removal and Installation - Carriage Assembly (with or without Trailing Cable) 16. Unroute the Trailing Cables. 17. Unclip and remove the cable clamp of the Trailing Cables. 18. Unclip and remove the cable clamp of the Trailing Cables. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-97...

  • Page 300

    Removal and Installation 19. Unroute the Trailing Cables. 20.Open the Carriage Cover. 21. Remove all the Printheads. 8-98 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 301

    Ink Supply Tubes to the Carriage Assembly. 23. Carefully lift out the Ink Supply Tubes and close the carriage cover at the same time. 24. Close and lock the Carriage Cover. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-99...

  • Page 302

    Assembly without replacing the Trailing Cable (part Q6683-60199), continue following all steps. If you will replace the Carriage Assembly and the Trailing Cable (parts Q6683-60231 and Q6687-60087), skip steps 27 through 31. 8-100 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 303

    28. Remove the small cover of the Carriage PCA. 29. Disconnect the two ribbon cables of the Trailing Cables from the Carriage PCA. 30.Straighten the two ribbon cables of the Trailing Cables and remove the Ferrite Core. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-101...

  • Page 304

    Carriage Assembly. 32. Loosen the T-15 screw Belt Tensioner to the printer to remove the tension from the belt. 33. Leave the Belt Tensioner in place with all the tension removed. 8-102 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 305

    34. Remove the Belt Assembly from the Scan- Axis Motor drive wheel. 35. Remove the two T-15 screw that secure the Media Lever attachment plate. 36. Remove the Media Lever attachment plate. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-103...

  • Page 306

    37. Disconnect the Pinchwheel Lifter Sensor. 38.Unroute the cables from the cable clamps on the Scan Side Panel. 39. Remove the seven T-15 screw that secure the Scan Side Panel to the printer. 8-104 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 307

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-105...

  • Page 308: Carriage Rear Bushing

    10. Remove the Carriage Assembly (with or without Trailing Cable) (refer to page 8-95). 11. Squeeze the left hand clip of the Carriage Rear Bushing sufficiently to be able to release it from the Carriage Assembly. 8-106 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 309

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-107...

  • Page 310: Belt Assembly

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, 8-108 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 311: Scan-axis Motor

    44 inch T1100 printer shown (with Rewinder) 4. Push the Carriage Assembly into the print path. 5. Loosen the T-15 screw Belt Tensioner to the printer to remove the tension from the belt. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-109...

  • Page 312

    6. Leave the Belt Tensioner in place. 7. Remove the Belt Assembly from the drive wheel of the Scan-Axis Motor. 8. Remove three T-15 screws that secure the Scan-Axis Motor to the printer. 8-110 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 313

    9. Unroute the Scan-Axis Motor supply cable from the cable clamp. 10. Disconnect the Scan-Axis Motor supply connector from PrintMech PCA. 11. Remove three T-15 screws that secure the Scan-Axis Motor to the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-111...

  • Page 314

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, 8-112 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 315: Carriage Rail Oiler

    Oil Dispenser from the Lubrification Kit to add 2-3 drops of oil to the foam of the Carriage Rail Oiler and in the small depression of the Carriage Rear Bushing. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-113...

  • Page 316

    Removal and Installation 4. Add 2 or 3 drops of oil in the depression where the Slider fits. 8-114 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 317: Line Sensor

    5. Remove the Window Position Sensor (refer to page 8-49). 6. Remove the Ink Supply Tubes Support Rail (refer to page 8-51). 7. Open the Carriage Cover. 8. Remove all the Printheads. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-115...

  • Page 318

    Ink Supply Tubes to the Carriage Assembly. 10. Carefully lift out the Ink Supply Tubes and close the carriage cover at the same time. 11. Close and lock the Carriage Cover. 8-116 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 319

    13. Unclip and slide off the small cover of the Carriage Assembly Carriage PCA. 14. Remove one T-15 screws that secures the large cover of the Carriage PCA. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-117...

  • Page 320

    15. Remove the large cover of the Carriage PCA. 16. Disconnect the Line Sensor electrical connection from the Carriage PCA. 17. Carefully unroute the Line Sensor cable from the Carriage Assembly. 8-118 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 321

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-119...

  • Page 322

    5. Remove the Window Position Sensor (refer to page 8-49). 6. Remove the Ink Supply Tubes Support Rail (refer to page 8-51). 7. Open the Carriage Cover. 8. Remove all the Printheads. 8-120 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 323

    Ink Supply Tubes to the Carriage Assembly. 10. Carefully lift out the Ink Supply Tubes and close the carriage cover at the same time. 11. Close and lock the Carriage Cover. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-121...

  • Page 324

    13. Unclip and slide off the small cover of the Carriage Assembly Carriage PCA. 14. Remove one T-15 screws that secures the large cover of the Carriage PCA. 8-122 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 325

    15. Remove the large cover of the Carriage PCA. 16. Disconnect the six ribbon cables of Carriage Cover from the Carriage Assembly PCB. 17. Remove six T-10 screws that secure the Carriage Assembly Cover hinge. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-123...

  • Page 326

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, 8-124 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 327

    5. Remove the Window Position Sensor (refer to page 8-49). 6. Remove the Ink Supply Tubes Support Rail (refer to page 8-51). 7. Open the Carriage Cover. 8. Remove all the Printheads. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-125...

  • Page 328

    Ink Supply Tubes to the Carriage Assembly. 10. Carefully lift out the Ink Supply Tubes and close the carriage cover at the same time. 11. Close and lock the Carriage Cover. 8-126 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 329

    13. Unclip and slide off the small cover of the Carriage Assembly Carriage PCA. 14. Remove one T-15 screws that secures the large cover of the Carriage PCA. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-127...

  • Page 330

    15. Remove the large cover of the Carriage PCA. 16. Disconnect the ten ribbon cables from the Carriage Assembly PCB. 17. Press the locking clip to release the Carriage Assembly PCB from the carriage. 8-128 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 331

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-129...

  • Page 332: Left Ink Supply Station

    Side Plate of the Left Ink Supply Station. 3. Remove the Left Side Plates of the Left Ink Supply Station. 4. Remove two T-10 screws that secure the Right Side Plate of the Left Ink Supply Station. 8-130 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 333

    5. Remove the Left Ink Supply Station bonding cable. 6. Remove the Right Side Plate of the Left Ink Supply Station. 7. Remove the T-15 screw that secures the Left Ink Supply Station to the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-131...

  • Page 334

    The new cable will arrive with a female end, which you will replace with the existing male end. 10. Unroute the three cables from the Left Ink Supply Station. 8-132 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 335

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-133...

  • Page 336: Ink Supply Tubes

    2. Remove the Left Cover (refer to page 8-26). 3. Remove the Front Panel (refer to page 8-43). 4. Remove the Top Cover (refer to page 8-46). 5. Open the Carriage Cover. 6. Remove all the Printheads. 8-134 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 337

    Ink Supply Tubes to the Carriage Assembly. 8. Carefully lift out the Ink Supply Tubes and close the carriage cover at the same time. 9. Close and lock the Carriage Assembly cover. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-135...

  • Page 338

    11. Remove the top T-15 screw that secures Ink Supply Tubes guide to the printer. 12. Remove the fwo front T-15 screws that secure Ink Supply Tubes guide to the printer. 8-136 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 339

    14. Gently move the Ink Supply Tubes from the printer. 15. Use a flat bladed screwdriver to release all the Ink Supply Tubes clamps from the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-137...

  • Page 340

    Side Plate of the Left Ink Supply Station. 17. Remove the left Side Plate of the Left Ink Supply Station. 18. Remove two T-10 screws that secure the right Side Plate of the Left Ink Supply Station. 8-138 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 341

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-139...

  • Page 342

    2. Lift the Formatter out of the printer. When you install a new formatter follow the instructions provided on the Flyer that accompanies it to set up the printer. 8-140 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 343: Electronics Module (main Pca And Psu)

    2. Disconnect all the connectors on the Electronics Module. 3. Unroute all the cables disconnected in the previous step. 4. Remove two T-15 screws that secure the Electronics Module to the Printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-141...

  • Page 344

    Electronics Module to the Printer. 6. Remove one T-15 screw that secures the Electronics Module to the Printer. 7. Remove two T-15 screws that secure the Electronics Module to the Printer. 8-142 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 345

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-143...

  • Page 346: Starwheel Assembly

    Switch off the printer and remove the power cable. 1. Open the Window. 2. Remove one T-10 screw that secures the Starwheel Assembly to the Printer. 3. Remove one T-10 screw that secures the Starwheel Assembly to the Printer. 8-144 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 347

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-145...

  • Page 348: Print Zone Overdrive

    2. Remove one T-15 screw that secures the left clamp of the Print Zone Overdrive to the Platen. 3. Lift attachment clamp vertically to release it from the Platen. 8-146 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 349

    5. Repeat steps 2 to 4 to remove the remaining five attachment clamps. 6. Use a flat bladed screwdriver to unclip the left Print Zone Overdrive retaining clip and rotate the clip vertically. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-147...

  • Page 350

    10 mm) so you can slide it to the left. 8. Slide the left Print Zone Overdrive to the left disengage the center coupling. 9. Carefully left Print Zone Overdrive out of the printer. 8-148 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 351

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-149...

  • Page 352: Left Spittoon

    PSU) (refer to page 8-141). 3. Remove two T-8 screws that secure the Left Spittoon to the printer. 4. Remove one T-10 screw that secures the Left Spittoon to the printer. 8-150 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 353

    Removal and Installation - Left Spittoon 5. Rotate the Left Spittoon clockwise approximately 45 degrees and carefully lift it out of the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-151...

  • Page 354: Encoder Disk And Encoder Sensor

    4. Remove the Encoder Disk straight off Media Advance Roller spindle, lift it straight out of the printer. The Media Advance Roller spindle is delicate. Remove the Encoder Disk gently. 5. Disconnect the Encoder Sensor connector. 8-152 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 355

    Drive with a new unit, you will need to adjust the Encoder Sensor position on the Media Advance Drive. To do this you will need Media Advance Drive Adjustment Tool from the HP Designjet T1100/T1100ps/T610 Printer Tool KIt (Q6683-67001). 1. If you are in installing the Encoder Sensor...

  • Page 356

    Media Advance Drive Adjustment Tool, fully tighten the Encoder Sensor position adjustment screw. 4. Remove the Media Advance Drive Adjustment Tool. 5. Complete the installation of the Encoder Sensor and a new Encoder Disk. 8-154 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 357: Media Advance Drive

    4. Remove the Encoder Disk and Encoder Sensor (refer to page 8-152). 5. Unroute the Media Advance Drive power cable. 6. Remove three T-15 screws that secure the Media Advance Drive to the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-155...

  • Page 358

    7. Grip the motor housing of the Media Advance Drive and gently pull it towards you sufficiently to allow you disengage the Media Advance Drive from printer. 8. Carefully lift the Media Advance Drive out of the printer. 8-156 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 359

    Media Advance Drive (refer to page 8-155). 1. Carefully position the Media Advance Drive in the printer. 2. Insert the three T-15 attachment screws but do NOT fully tighten them. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-157...

  • Page 360

    Media Advance Drive mounting. 5. While maintaining pressure on the Media Advance Drive Adjustment Tool, fully tighten the three T-15 attachment screws in the order shown. 8-158 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 361

    Removal and Installation - Media Advance Drive 6. Remove the Media Advance Drive Adjustment Tool. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-159...

  • Page 362: Media Advance Roller

    The Media Advance Roller drive gear is is delicate, and should be removed straight off the spindle. 7. Remove two T-15 screws that secure the Media Advance Roller locking plate to the printer. 8-160 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 363

    10 degrees and remove it from the printer (viewed from the rear of the printer). 10. Remove four T-15 screws that secure the Media Advance Roller right support to the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-161...

  • Page 364

    13. Remove two T-15 screws that secure the Media Advance Roller left locking plate (viewed from the rear of the printer). 14. Remove the Media Advance Roller left locking plate (viewed from the rear of the printer). 8-162 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 365

    Media Advance Roller left support to the printer. 16. Remove the Media Advance Roller left support from the printer. 17. Remove one T-15 screw that secures the Media Advance Roller center support locking plate. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-163...

  • Page 366

    20.Slide the Media Advance Roller towards the right (viewed from the rear of the printer) until you can disengage the left end (viewed from the rear of the printer). 8-164 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 367

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-165...

  • Page 368: Pinchwheel Assembly

    4. Remove the Right Roll Guide (refer to page 8-83). 5. Raise the Media Lever. 6. Use the Pinchwheel Insertion Tool to remove the spring from the attachment on the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-166...

  • Page 369

    1. Insert the Pinchwheel Insertion Tool through the appropriate access hole for the Pinchwheel Assembly you are installing. Be very careful not to damage the Encoder Strip or the Belt Assembly with the Pinchwheel Insertion Tool. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-167...

  • Page 370

    3. Hook the spring of the Pinchwheel Assembly you are installing with the Pinchwheel Insertion Tool. 4. Attach the spring to its attachment point on the hanger and remove the Pinchwheel Insertion Tool. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-168...

  • Page 371

    NOT tighten the screws. 6. Compress the Pinchwheel Alignment Tool. 7. Position the Pinchwheel Alignment Tool on the platen so it is aligned with the two adjacent Pinchwheels to the one you are installing. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-169...

  • Page 372

    8. Push the replacement Pinchwheel Assembly fully forward so it is firmly against the Pinchwheel Alignment Tool to align it correctly. 9. Fully tighten the two T-15 attachment screws tighten. 10. Remove the Pinchwheel Alignment Tool. 8-170 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 373: Pinch Roller

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Refer to page 8-4, Calibration Guide to Removal and Installation HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-171...

  • Page 374: Left Starwheel Lifter

    5. Remove the Starwheel Assembly (refer to page 8-144). 6. Remove two T-8 screws that secure the Left Starwheel Lifter to the printer. 7. Rotate the Left Starwheel Lifter sufficiently to disengage the right attachment lug. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-172...

  • Page 375

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-173...

  • Page 376

    In this way, you can loosen the screw and pass the rewinder motor. 44 inch T1100 printer shown (with Rewinder) 5. Push the Carriage Assembly into the print path. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-174...

  • Page 377

    7. Rotate the Drop Detector vertically to gain access to the two screws that secure the Right Starwheel Lifter. 8. Remove two T-8 screws that secure the Right Starwheel Lifter to the printer. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-175...

  • Page 378

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-176...

  • Page 379: Starwheel Motor

    4. Remove the Left Spittoon (refer to page 8-150). 5. Disconnect the Starwheel Motor electrical connector. 6. Carefully pull the two gear wheels off their shafts to gain access to the Starwheel Motor attachment screws. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-177...

  • Page 380

    When you finish installing or replacing this component, you must perform the necessary Service Calibrations. To find which calibrations you must perform, Service Calibration Guide to Removal and Installation Refer to page 8-4, HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-178...

  • Page 381: Full Bleed Foam

    3. Remove the Platten Middle Foams that are exposed once the Full Bleed Foam has been removed. When you reinstall the full bleed foams, take care to correctly seat them to avoid possible damage to the Carriage Assembly HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual 8-179...

  • Page 382

    Removal and Installation 8-180 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 383: Table Of Contents

    Cleaning the Drive Roller and Overdrive 9-3 Level of Printer Usage 9-3 Preventive Maintenance Kits 9-5 Preventive Maintenance Kit #1 9-5 Preventive Maintenance Kit #2 9-5 Preventive Maintenance Kit #3 9-5 Preventive Maintenance Kit #4 9-6 HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 384: Moisture On The Printer, Noisy Carriage Bushing, Belt Swelling, Cleaning The Printer

    To lubricate the Carriage Assembly you will require the Lubrification Kit (Q5669-60692). Use the following procedure to lubricate the Carriage Assembly: 1 Use the IPA alcohol (Q6675-60070) and the cleaning cloth to clean the Carriage Rail and the Carriage Slider Rod. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 385: General Cleaning, Cleaning The Drive Roller And Overdrive, Level Of Printer Usage

    5 years before the printer needs maintenance. If the printer is used more than the normal usage conditions, then it will need maintenance service much more frequently. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 386

    Use the Removal and Installation Chapter of this Service Manual as a guide to replace the necessary parts. HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 387: Preventive Maintenance Kits

    T1100/T1100ps/T610 Printer Series (24 inch/44 inch) P/N Q6683- 67006 Part Number Description Q6683-60187 Service Station SV Preventive Maintenance Kit #3 The Preventive Maintenance Kit #3 is available in the following different versions: HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

  • Page 388

    The Preventive Maintenance Kit #4 is available in the following different versions: T1100/T1100ps/T610 Printer Series (24 inch) P/N Q6683-60229 Part Number Description Q6683-60229 Trailing Cable SV T1100/T1100ps/T610 Printer Series (44 inch) P/N Q6659-60177 Part Number Description Q6659-60177 Trailing Cable SV HP Designjet T1100/T1100ps/T610 Printer Series — Service Manual...

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  • SYLLA Jul 30, 2016 02:03:
    NOUS AIDE BEAUCOUP POUR NOS DÉPANNAGE MERCI