Canon MG7700 Series Online Manual

Canon MG7700 Series Online Manual

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Table of Contents

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MG7700 series

Online Manual

Read Me First
Printer Functions
Overview
Printing
Copying
Scanning
Troubleshooting
English

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Table of Contents
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Summary of Contents for Canon MG7700 Series

  • Page 1: Online Manual

    MG7700 series Online Manual Read Me First Printer Functions Overview Printing Copying Scanning Troubleshooting English...
  • Page 2: Table Of Contents

    Contents Notes on Site Usage and Cookies........18 Using This Online Manual.
  • Page 3 Adding a PIXMA/MAXIFY Cloud Link User......... . 151 Troubleshooting Canon Inkjet Cloud Printing Center........
  • Page 4 Replacing Ink............203 Replacing Ink.
  • Page 5 Operation Panel............. . . 265 Power Supply.
  • Page 6 Canon IJ Network Tool Menus........
  • Page 7 Printable Discs..............386 Administrator Password.
  • Page 8 Obtaining the Latest Printer Driver..........Delete the Unnecessary Canon IJ Printer from the Printer List..... . . 460 Before Installing the Printer Driver.
  • Page 9 Printing with Google Cloud Print..........467 Printing Using Operation Panel.
  • Page 10 Using IJ Scan Utility..............566 What Is IJ Scan Utility (Scanner Software)?.
  • Page 11 Using PIXMA/MAXIFY Cloud Link............64 Scanning by Placing a Smartphone over Machine.
  • Page 12 Printing Problems............738 Printing Does Not Start.
  • Page 13 Original Is Placed Correctly, but the Scanned Image Is Slanted......789 Scanned Image Is Enlarged (Reduced) on the Computer Monitor......790 IJ Scan Utility Error Messages.
  • Page 14 1001..............849 1002.
  • Page 15 1730..............883 1731.
  • Page 16 5200..............921 5400.
  • Page 17 6943..............955 6944.
  • Page 18: Notes On Site Usage And Cookies

    • Reproduction, diversion or copying of any text, photo or image published in this site, in whole or in part, is prohibited. • In principle, Canon shall change or delete the contents of this site without prior notice to customers. In addition, Canon may suspend or stop the disclosure of this site due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this site, or suspension/stoppage of disclosure of this guide.
  • Page 19 • In Mozilla Firefox 1. Select (Menu) > Print > Page Setup..2. Select the Print Background (colors & images) checkbox in Format & Options. • In Google Chrome 1. Select (Chrome Menu) > Print..2. Select the Background graphics checkbox in Options. For Mac OS: To print background colors and images, follow the steps below to display the Print dialog options, then select the Print backgrounds checkbox.
  • Page 20: Using This Online Manual

    Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
  • Page 21: Trademarks And Licenses

    Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
  • Page 22 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
  • Page 23 their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.
  • Page 24 goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.
  • Page 25: Search Tips

    Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper" Search Tips You can search for target pages by entering keywords in the search window. Important •...
  • Page 26 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
  • Page 27: Using The Machine

    Using the Machine Printing Photos from a Computer Copying Originals Printing Photos Printing a Disc Label from a Computer Copying a Disc Label...
  • Page 28: Printing Photos From A Computer

    Printing Photos from a Computer This section describes how to print photos with My Image Garden. This section uses windows displayed when the Windows 8.1 operating system (hereinafter referred to as Windows 8.1) is used. 1. Pull out the cassette 1 from the machine. 2.
  • Page 29 If a message is displayed on the screen, follow the directions in the message to complete registration. 6. Open the paper output tray (A). 7. Click the My Image Garden icon (B) in Quick Menu. The Guide Menu screen is displayed. Note •...
  • Page 30 9. Click the folder (D) with photos you want to print. 10. Click the photos (E) you want to print. For Windows: To select two or more photos at a time, click photos while pressing the Ctrl key. For Mac OS: To select two or more photos at a time, click photos while pressing the command key.
  • Page 31 For Mac OS: Click OK when the confirmation message appears, then click Print. Note • My Image Garden lets you use images on your computer, such as photos taken with a digital camera, in a number of ways. My Image Garden Guide (Windows) My Image Garden Guide (Mac OS)
  • Page 32: Copying Originals

    Copying Originals This section describes how to load originals and copy them to plain paper. 1. Pull out the cassette 2 from the machine. 2. Load the paper stack WITH THE PRINT SIDE FACING DOWN. 3. Align the paper guides with the paper length and width. 4.
  • Page 33 If a message is displayed on the screen, follow the directions in the message to complete registration. 6. Open the paper output tray (A). 7. Extend the paper output support (B). 8. Touch the HOME button (C). 9. Tap Copy (D). 10.
  • Page 34 13. Confirm the paper settings, then touch the Black button or Color button (G). Important • Do not open the document cover until copying is complete. Note • Your machine is equipped with many other convenient copy features. Copying...
  • Page 35: Printing Photos

    Printing Photos This section describes how to print photos on a memory card. 1. Pull out the cassette 1 from the machine. 2. Load the paper stack vertically WITH THE PRINT SIDE FACING DOWN. 3. Align the paper guides with the paper length and width. 4.
  • Page 36 If a message is displayed on the screen, follow the directions in the message to complete registration. 6. Open the paper output tray (A). 7. Insert the memory card. * The figure below shows the SD/SDHC memory card as an example. Note •...
  • Page 37 Important • Do not remove the memory card during printing. Data on the memory card may be damaged. Note • Your machine is equipped with many other convenient photo print features. Printing Photo Data...
  • Page 38: Printing A Disc Label From A Computer

    Printing a Disc Label from a Computer This section describes how to print photos on a printable disc with My Image Garden. This section uses windows displayed when the Windows 8.1 operating system (hereinafter referred to as Windows 8.1) is used. Important •...
  • Page 39 4. Click OK (D). 5. When a dialog screen is displayed, click OK. 6. Click Add Image (E), then select photos to print onto the disc label. Note • The layout may not be as expected depending on the photo information or analysis results of the selected images.
  • Page 40 For Mac OS: Click OK when the confirmation message appears, then click Print. When the confirmation message appears again, click OK. 11. Open the paper output tray (J). 12. When the message asking you to load the printable disc is displayed, open the disc tray guide (K).
  • Page 41 14. Place the disc tray on the disc tray guide. Insert the disc tray straight until the arrow ( ) on the disc tray guide is almost aligned with the arrow ) on the disc tray. 15. Start printing. For Windows: Click Start Printing on the dialog screen.
  • Page 42: Copying A Disc Label

    Copying a Disc Label This section describes how to copy the label of an existing disc (BD/DVD/CD, etc.) and print it on a printable disc. 1. Touch the HOME button (A). 2. Flick the HOME screen, then tap Advanced print (B). 3.
  • Page 43 6. Open the document cover (G). 7. Load the copy source (BD/DVD/CD, etc.) WITH ITS LABEL SIDE DOWN on the platen glass. 8. Close the document cover. 9. Tap OK on the touch screen. 10. Confirm the print settings, then touch the Black button or Color button (H). The message asking you to load the printable disc is displayed.
  • Page 44 13. Place the printable disc with the printable surface facing up on the disc tray. The disc tray is attached in the back of the cassette 1. 14. Place the disc tray on the disc tray guide. Insert the disc tray straight until the arrow ( ) on the disc tray guide is almost aligned with the arrow ) on the disc tray.
  • Page 45 The disc tray is drawn into the machine, then copying will start. After copying is complete, pull the disc tray out from the machine. Important • Do not open the document cover until copying is complete. Note • Your machine is equipped with many other disc label print features. Disc Label Printing...
  • Page 46: Printer Functions

    Easy Scan with the Auto Function Scan Originals Larger than the Platen Scan Multiple Originals at One Time Using PIXMA/MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing with Windows RT Checking Printer Information...
  • Page 47: Connect Wirelessly With Ease In "Direct Connection

    Connect Wirelessly with Ease in "Direct Connection" The machine supports "direct connection" in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without a wireless router. Switch to "direct connection" with simple steps to enjoy scanning and printing wirelessly. Using Machine with Direct Connection...
  • Page 48: Print Photos Easily Using My Image Garden

    Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person.
  • Page 49 Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to the following for details. What You Can Do with My Image Garden (Windows) What You Can Do with My Image Garden (Mac OS)
  • Page 50: Create And Print Personalized Disc Labels (Cd/Dvd/Bd) Easily And Beautifully

    Create and Print Personalized Disc Labels (CD/DVD/BD) Easily and Beautifully Print without a Computer You can enjoy disc label printing easily even without using a computer. Refer to "Disc Label Printing" for details. Create and Print Items with My Image Garden Use My Image Garden to combine your favorite photos with preset designs to create and print personalized disc labels.
  • Page 51: Download A Variety Of Content Materials

    PREMIUM Contents can be downloaded easily via My Image Garden or Easy-PhotoPrint+. Downloaded PREMIUM Contents can be printed directly with My Image Garden or Easy-PhotoPrint+. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.
  • Page 52: Print Items With Easy-Photoprint+ (Web Application)

    Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.
  • Page 53: Available Connection Methods

    Available Connection Methods The following connection methods are available on the machine. Wireless Connection • With a wireless router • Without a wireless router Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using a wireless router, and the other method is to connect without using a wireless router.
  • Page 54: Usb Connection

    • Connection Using a Wireless Router ◦ Connect the printer and a device using a wireless router. ◦ Connection methods vary depending on the wireless router type. ◦ You can change network settings such as the SSID and security protocol on the printer. ◦...
  • Page 55 (Appears in a new window)
  • Page 56: Direct Connection (Windows Xp)

    Direct Connection (Windows XP) Restrictions (Appears in a new window) 1. If the HOME button (A) on the printer is lit, touch the HOME button. If an error screen is displayed, tap OK, then touch the HOME button. 2. Tap the upper right (B) of the screen. 3.
  • Page 57 6. Tap Details. 7. Tap Yes. 8. Check Password (network key), and then tap OK. You will use the SSID and Password (network key) in the subsequent steps. 9. Tap OK. 10. Right-click the Wireless Network Connection icon in the notification area of the taskbar on the computer, then select View Available Wireless Networks.
  • Page 58 12. Enter the Password (Network key), then click Connect. 13. When connection is complete, click Back until the screen below appears. Proceed with the setup.
  • Page 59: Restrictions

    Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
  • Page 60 • In Direct Connection mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again. •...
  • Page 61: Easy Scan With The Auto Function

    Easy Scan with the Auto Function By using the auto function of IJ Scan Utility, you can scan easily by automatically detecting the item type. Refer to the following for details. Easy Scanning with Auto Scan (Windows) Easy Scanning with Auto Scan (Mac OS)
  • Page 62: Scan Originals Larger Than The Platen

    Scan Originals Larger than the Platen By using the stitch function of IJ Scan Utility, you can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported.
  • Page 63: Scan Multiple Originals At One Time

    Scan Multiple Originals at One Time By using IJ Scan Utility, you can scan two or more photos (small items) placed on the platen at one time and save each image individually. Refer to the following for details. Scanning Multiple Originals at One Time (Windows) Scanning Multiple Originals at One Time (Mac OS)
  • Page 64: Using Pixma/Maxify Cloud Link

    Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
  • Page 65: Notice For Web Service Printing

    Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
  • Page 66: Using Pixma/Maxify Cloud Link From Your Printer

    Using PIXMA/MAXIFY Cloud Link from Your Printer Before Using PIXMA/MAXIFY Cloud Link Registering Printer Information to PIXMA/MAXIFY Cloud Link Using PIXMA/MAXIFY Cloud Link Cloud Troubleshooting...
  • Page 67: Before Using Pixma/Maxify Cloud Link

    ◦ The printer must support a color LCD monitor. ◦ Your printer may not support the scan function. ◦ The printer must support the Canon Inkjet Cloud Printing Center. Some models do not support this function. To check whether your model supports this function, see "Models that Support Canon Inkjet Cloud Printing Center".
  • Page 68 ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 69: Registering Printer Information To Pixma/Maxify Cloud Link

    If the Security code is incorrect, use your smartphone, tablet, or computer, and change the setting from the My account of the Canon Inkjet Cloud Printing Center. 3. When the registration preparation completed screen appears, select OK 4. On the confirmation screen, select Next 5.
  • Page 70 <Privacy statement> Note • If you select Do not agree, a confirmation screen asking whether you want to cancel Register My account appears. If you select Yes, then Register My account is canceled, and you return to the Home screen. Even if you select Do not agree, you can still use this service by selecting Agree from the registration screen later.
  • Page 71: Application Management

    Important • Select how to manage allows you to change which users can use this service. For details, see "Canon Inkjet Cloud Printing Center window". Add apps You can add your favorite apps to the printer. Follow the steps described below to add apps.
  • Page 72 Note • Description of displayed icons : Can be used with genuine Canon ink. 6. Select Register The registration is completed and the app is added to the apps list. To register another app, repeat the procedure from step 5.
  • Page 73 : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. 5. Select Delete When the deletion is finished, the app will be deleted from the apps list on the main screen.
  • Page 74 Note • Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. 5. Use buttons to move the app...
  • Page 75 6. Select Done Sorting is complete. To continue the sorting, repeat the procedure from step 4. To end the sorting, select Back and return to the cloud's Main screen.
  • Page 76: Using Pixma/Maxify Cloud Link

    Using PIXMA/MAXIFY Cloud Link This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example. Important • The available functions differ depending on the app. • The printing procedure differs depending on the app. • You need to get the account and register photo and other data beforehand.
  • Page 77 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Color A message that indicates the completion of issuing print job appears, and printing starts. To continue printing, select Continue, and perform the operation from Step 3.
  • Page 78 Note • To leave a usage history of this service, from the Home window on the operation panel, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> History setting for this service -> Save. Cloud Troubleshooting...
  • Page 79: Cloud Windows

    This section describes the Main screen of Cloud and the services available on the Main screen. Important • Select how to manage allows you to change which users can use this service. For details, see "Canon Inkjet Cloud Printing Center window". When you select Cloud from the printer home screen, the cloud's Main screen appears.
  • Page 80 • Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. (2) Add/delete button Use this button to add, delete, and sort apps.
  • Page 81: Legal Information

    Settings Select this to set the Time zone. Select your region on the list. For some regions, you can set whether or not to apply the daylight saving time setting. Important • If you cannot find your region on the list, select the one closest to your region. Legal information This shows the License agreement and Privacy statement.
  • Page 82: Cloud Troubleshooting

    Cloud Troubleshooting If you cannot print Check the following if you cannot print. • Check that the printer is connected to the Internet. • Check that the printer is connected to a LAN and the LAN environment is connected to the Internet. •...
  • Page 83: Using Pixma/Maxify Cloud Link From Your Smartphone, Tablet, Or Computer

    Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA/MAXIFY Cloud Link User...
  • Page 84: Before Using Canon Inkjet Cloud Printing Center

    Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.
  • Page 85: Requirements For Canon Inkjet Cloud Printing Center Operation

    Requirements for Canon Inkjet Cloud Printing Center operation Computer x86 or x64 1.6 GHz or higher 2 GB or higher Resolution 1024 x 768 pixels or higher Monitor display Number of display colors 24 bits (true-color) or higher Browser Internet Explorer 9...
  • Page 86: Registering User Information To Canon Inkjet Cloud Printing Center

    Registering User Information to Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. If your model has color LCD monitor If your model has monochrome LCD monitor...
  • Page 87: Registering User Information To Canon Inkjet Cloud Printing Center (Color Lcd Monitor)

    Registering User Information to Canon Inkjet Cloud Printing Center (Color LCD Monitor) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Registering from Printer 1. Check that the printer is connected to the Internet 2.
  • Page 88 To return to the cloud main screen, select Exit. Note • You must have a special app to read QR codes from your smartphone or tablet. If you do not have an app that reads QR codes on your smartphone or tablet, install one from App Store or Google Play.
  • Page 89 In the displayed screen, enter the E-mail address that you want to register, and then select Continue registration. Note • If you enter an e-mail address that has already been registered, you will receive an "already registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address. Important •...
  • Page 90: User Registration

    1. Check that e-mail containing URL has been sent to registered e-mail address, and access URL 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
  • Page 91 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
  • Page 92 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
  • Page 93 The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
  • Page 94: Monitor)

    Registering User Information to Canon Inkjet Cloud Printing Center (Monochrome LCD Monitor) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Print registration information from the printer 1. On the printer operation panel, select the Setup button, and then select Web service setup ->...
  • Page 95 2. When the printer registration screen is displayed, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered.
  • Page 96 User Registration 1. Check that e-mail containing URL has been sent to entered e-mail address, and access 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
  • Page 97 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
  • Page 98 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
  • Page 99 The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
  • Page 100: Printing Your Printer Registration Id

    • Some models do not support this function. To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this printer, print the URL of the authentication site and your Printer registration ID.
  • Page 101 3. In the registration confirmation window, Select Yes 4. In the print settings, select the display language 5. Follow the instructions displayed in the window, and print the URL of the authentication site and your Printer registration ID When you set A4 size or Letter size or Legal size plain paper and select OK, the authentication site URL and your Printer registration ID are printed.
  • Page 102: Registering User Information To Canon Inkjet Cloud Printing Center (No Lcd Monitor)

    Registering User Information to Canon Inkjet Cloud Printing Center (No LCD Monitor) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Registering from Your Smartphone, Tablet, or Computer 1.
  • Page 103 In the displayed screen, enter the E-mail address that you want to register, and then select Continue registration. Note • If you enter an e-mail address that has already been registered, you will receive an "already registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address. Important •...
  • Page 104 1. Check that e-mail containing URL has been sent to registered e-mail address, and access URL 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
  • Page 105 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
  • Page 106 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
  • Page 107 The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
  • Page 108: Using Canon Inkjet Cloud Printing Center

    Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
  • Page 109 • This is available if you are using a smartphone or tablet. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3.
  • Page 110 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print...
  • Page 111 6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
  • Page 112: Canon Inkjet Cloud Printing Center Window

    Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
  • Page 113 The licensing information of Canon Inkjet Cloud Printing Center is displayed. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. If you are using a smartphone or a tablet, you can also print photos and documents.
  • Page 114 Select how to manage and set Manage by group (for office users). Mng. printer screen From the Mng. printer screen, you can check update printer information registered to the Canon Inkjet Cloud Printing Center, copy apps, change printer names, delete printers, and printers.
  • Page 115 • Up to 128 characters (Uppercase and lowercase letters are differentiated.) • Delete printers When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers...
  • Page 116 • Although the number of printers that can be registered for one domain is not limited, only up to 16 printers are guaranteed to operate. Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete...
  • Page 117 Group management screen From the Group management screen, you can use functions for checking group information registered to Canon Inkjet Cloud Printing Center, changing groups, deleting groups, adding groups, and setting up users, printers, and apps belonging to each group.
  • Page 118 To switch between app registration/deletion, select Web services Displays the external link service. You can restrict the use of other web services that use Canon Inkjet Cloud Printing Center accounts such as Easy-PhotoPrint+. To switch between service linking/release, select appears for items that do not have anything selected.
  • Page 119 If you delete all groups, you must create a new one. To set a different management method, set the target method from the Select how to manage screen. • Add group Add a group to be used in Canon Inkjet Cloud Printing Center. Note • You can register up to 20 groups.
  • Page 120 Advanced management screen The Advanced management screen allows you to set the management method for printer users and apps that can be used. To go to the setup screen, select • Require security code Each user can set a Security code, start the app, and perform printing and other operations.
  • Page 121 Manage app availability by user When one printer is used, you can manage the usable apps by user. For usage examples, see "Tips on Using Canon Inkjet Cloud Printing Center (at Home)". Manage by group (for office users) You can manage the usable apps and printers by group.
  • Page 122 The Administrator can change the printer name from the Mng. printer screen of the left context menu. (4) Right context menu When you select , the context menu appears. The information displayed depends on the menu currently selected in the menu area. symbol indicates that there is a new unread notice.
  • Page 123 From the My account screen, you can display the Permitted services screen and clear any linked service setting. • Help/legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
  • Page 124 (6) Menu area The following 4 menu buttons are displayed: • Apps This displays the list of registered apps in the Display area. • Config This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists registered apps.
  • Page 125 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
  • Page 126 • Properties This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important •...
  • Page 127 This section introduces those functions by using a family of 3 (father, mother, and child) as an example. If the father registers the printer to Canon Inkjet Cloud Printing Center, only the father is managed by the service, and the mother and the child cannot use the service unless the father tells them the login E-mail address and Password.
  • Page 128 3. The father selects Add user, and by following the screen instructions, registers the mother and child as users. After this registration is complete, the mother and child can individually use the service. If Father, Mother, and Child Want to Manage Apps Individually...
  • Page 129 After the Administrator (father) specifies settings according to the procedure below, the father, the mother, and the child will be able to manage apps individually. 1. As the Administrator, the father logs in to Canon Inkjet Cloud Printing Center selects Advanced management from 2. For Select how to manage, the father selects Set...
  • Page 130 3. The father sets Manage app availability by user and selects OK 4. The screen for checking the management method change appears To complete the setup and return to the Advanced management window, select OK. All registered users can register and delete apps freely.
  • Page 131 Tips on Using Canon Inkjet Cloud Printing Center (at Work) The Group management function allows you take advantage of the many useful functions that the service offers for office use. This section introduces an example in which two printers are used, the Administrator is the senior clerk, and the other members are the company president, the section manager, and the new hire.
  • Page 132 4. The senior clerk selects Advanced management from 5. For Select how to manage, the senior clerk selects Set...
  • Page 133 6. The senior clerk sets Manage by group (for office users) and selects OK Note • If Group management has already been set up, refer to step 10 and the subsequent steps. 7. On the screen for checking management method changes, the senior clerk checks the displayed information and selects OK.
  • Page 134 This appears only if the selected mode is Group management. To complete the setup and display the Group management screen, select OK. Note • With the default settings, the group is named "group1". • With the default settings, all registered users belong to the same group. 8.
  • Page 135 11. On Printers tab, check that all printers are selected 12. On Apps tab, set only Evernote app to...
  • Page 136 To switch between app registration/deletion, select To return to the Group management screen, select Close. This completes the setup of the group to be used by the entire office. Note • The group setup screen displays all users and printers that are registered in the domain. •...
  • Page 137 1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. In displayed screen, select Add group...
  • Page 138 3. The senior clerk enters the Group name and selects OK In this field, enter "President" as the president-only group because you will be setting apps that only the president can use. Important • The following restrictions apply to entering the Group name. •...
  • Page 139 6. On the Printers tab, select printer to be used. 7. On the Apps tab, set the Evernote and Facebook apps to...
  • Page 140 To switch between app registration/deletion, select To return to the Group management screen, select Close. The above procedure allows you to set apps that only the president can use. Note • The group setup screen displays all users and printers that are registered in the domain. Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer, use the following procedure provided by this service.
  • Page 141 Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. For Apps available on printers that do not require a security code, select Settings 3. On Apps tab, set only Evernote app to...
  • Page 142 To switch between app registration/deletion, select To return to the Group management screen, select Close. The above procedure sets up Evernote as the only app that all users can use on the printer. Limiting Apps That Individual Users Can Use on Printer For each user, you can set the apps that the user can use on the printer.
  • Page 143 2. For Require security code, select Set. 3. Select printer for setting up Security code. Security codes identify individual users when multiple users are using a printer. Note • On models where the settings cannot be changed, this function cannot be selected. Some models do not support this function.
  • Page 144 To send a notification e-mail only to users without a Security code, select OK. To display the Security code setup screen when each user logs in and not send the notification e- mail, select Cancel. Important • The following character restriction applies to Security code entries: •...
  • Page 145 7. Enter Security code that you set and Log in Note • If you have not set a Security code, set a Security code from account, and then Log in. 8. Select Facebook app Only the president will be able to use the Facebook app from the printer. Limiting Printers That Individual Users Can Use As an example, this section describes the procedure for setting up one printer for the president and another printer for all users.
  • Page 146 1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. Select Settings for the group containing all users...
  • Page 147 3. On the Printers tab, clear printer that was set up for president To return to the Group management screen, select Close. Important • If a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups, the user can still use that app or printer if the one of the other groups allows it.
  • Page 148: What Is A Security Code

    Security code to prevent other users from using your account. • This code is valid only when you use MAXIFY Cloud Link from the printer operation panel. You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet, or computer.
  • Page 149: Adding A Printer

    Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: If your model has color LCD monitor 1. Check that an e-mail containing the URL has been sent to...
  • Page 150 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3. When printer addition complete message appears, select OK The printer addition process ends, and the main screen of Canon Inkjet Cloud Printing Center appears. Note •...
  • Page 151: Adding A Pixma/Maxify Cloud Link User

    Adding a PIXMA/MAXIFY Cloud Link User Several people can use one printer. This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users from 2. Select Add user Note •...
  • Page 152 • The maximum number of users that can be added for 1 printer is 20. 3. Enter the e-mail address of the user to be added, and then select OK The URL for completing the registration is then sent to the entered e-mail address. Note •...
  • Page 153 6. Register a password for logging in to the Canon Inkjet Cloud Printing Center. On the My Account Registration screen, enter you desired password into Password and Password (Confirmation) and select Next. Important • There are character restrictions for the Password, as shown below.
  • Page 154 Important • The user name entry field has the following character restrictions: • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 8. Specify the Time zone setting, and select Done Select your region on the list.
  • Page 155 • To send a notification e-mail is sent only to users without a Security code and to set Multiuser mode, select OK. • To set Multiuser mode without sending a notification e-mail, select Cancel. Troubleshooting Canon Inkjet Cloud Printing Center...
  • Page 156: Troubleshooting Canon Inkjet Cloud Printing Center

    If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
  • Page 157: If You Cannot Print

    To display printer information, go to the Online Manual home page, and see "Checking Printer Information" for your model. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning. If you cannot print Check the following if you cannot print.
  • Page 158 Internet connection, and then re-submit the print job. Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services. If your model has color LCD monitor On the printer's Home screen, select Setup ->...
  • Page 159: Print Easily From A Smartphone Or Tablet With Canon Print Inkjet/Selphy

    Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/ SELPHY Use Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or tablet wirelessly. You can also receive scanned data (PDForJPEG) directly on a smartphone or tablet without using a computer.
  • Page 160: Printing With Windows Rt

    When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
  • Page 161: Checking Printer Information

    Checking Printer Information You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. Note • You can use this function on the following OS and the web browser. • iOS device OS: iOS 6.1 or later Web browser: iOS standard Web browser (Mobile Safari) •...
  • Page 162 Note • The password has been specified to the machine serial number at the time of purchase. Checking the serial number is not required if you have already changed to any password. 2. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser.
  • Page 163 Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. Device settings This function allows you to change the printer settings such as the quiet setting, the energy saving settings, and the print settings.
  • Page 164 Firmware update This function allows you to update the firmware and check version information. Language selection This function allows you to change the language on the display. Manual (Online) This function displays the Online Manual. 6. When you finish checking printer status and changing printer settings, select Log off. 7.
  • Page 165: Handling Paper, Originals, Ink Tanks, Printable Disc, Memory Card, Etc

    Handling Paper, Originals, Ink Tanks, Printable Disc, Memory Card, etc. Loading Paper Paper Sources to Load Paper Loading Small Size Paper Such as 4" x 6" (10 x 15 cm) Loading Large Size Paper Such as A4 or Letter Loading Envelopes Placing a Printable Disc Cautions When Printing on a Printable Disc Before Placing a Printable Disc...
  • Page 166: Loading Paper

    Loading Paper Paper Sources to Load Paper Loading Small Size Paper Such as 4" x 6" (10 x 15 cm) Loading Large Size Paper Such as A4 or Letter Loading Envelopes...
  • Page 167: Paper Sources To Load Paper

    Paper Sources to Load Paper The machine has two paper sources for feeding paper, the cassette 1 (A) and cassette 2 (B). The paper source used depends on the page size and media type. Media Types You Can Use Note •...
  • Page 168 C: Photo paper (4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) size) Loading Large Size Photo Paper / Plain Paper or Envelopes in the cassette When using large size photo paper or plain paper, such as A4, B5, A5, or Letter, load it in the cassette 2. You can also load envelopes in the cassette 2.
  • Page 170: Loading Small Size Paper Such As 4" X 6" (10 X 15 Cm)

    • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
  • Page 171 3. Slide the paper guide (A) in front and (B) on the right to open the guides. 4. Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette 1. Important • Always load paper in the portrait orientation (C). Loading paper in the landscape orientation (D) can cause paper jams.
  • Page 172 5. Align the paper guide (A) in front with the paper stack. For standard sizes, align the paper guide (A) with where it clicks into place. 6. Slide the paper guide (B) on the right to align the right and left guides with both sides of the paper stack.
  • Page 173 8. Select the size and type of the loaded paper in the cassette 1 at Page size and Type, then tap Register. If a message is displayed on the screen, follow the directions in the message to complete registration. Paper Settings 9.
  • Page 174: Loading Large Size Paper Such As A4 Or Letter

    For details on the Canon genuine paper, see Media Types You Can Use. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this machine, see Media Types You Can Use.
  • Page 175 3. Slide the paper guide (A) in front and (B) on the right to open the guides. 4. Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette 2. Important • Always load paper in the portrait orientation (C). Loading paper in the landscape orientation (D) can cause paper jams.
  • Page 176 Note • If paper has print side (front or back), such as photo paper, load it with the whiter side (or glossy side) facing down. • Align the paper stack with the edge of the cassette 2 as shown in the figure below. If the paper stack is in contact with the protrusion (E), the paper may not be fed properly.
  • Page 177 Note • Do not load sheets of paper higher than the load limit mark (G). • Keep the paper stack height below the tabs (H) of the paper guides. 7. Insert the cassette 2 into the machine. Push the cassette 2 into the machine until it stops. After inserting the cassette into the machine, the paper information registration screen for the cassette is displayed on the touch screen.
  • Page 178 8. Select the size and type of the loaded paper in the cassette 2 at Page size and Type, then tap Register. If a message is displayed on the screen, follow the directions in the message to complete registration. Paper Settings 9.
  • Page 179: Loading Envelopes

    Loading Envelopes You can load Envelope DL and Envelope Com 10 in the cassette 2. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel or from a PictBridge (Wireless LAN) compliant device is not supported.
  • Page 180 3. Slide the paper guide (A) in front and (B) on the right to open the guides. 4. Load the envelopes WITH THE ADDRESS SIDE FACING DOWN, and place them in the center of the cassette 2. The folded flap of the envelope will be faced up on the left side. C: Rear side D: Address side Up to 10 envelopes can be loaded at once.
  • Page 181 5. Align the paper guide (A) in front with the envelopes. 6. Slide the paper guide (B) on the right to align the right and left guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Note •...
  • Page 182 8. Select the size and type of the loaded envelopes in the cassette 2 at Page size and Type, then tap Register. Paper Settings 9. Holding both sides of the paper output tray (H), gently open it. The output tray extension opens automatically when the paper output tray is opened. 10.
  • Page 183: Placing A Printable Disc

    Placing a Printable Disc Cautions When Printing on a Printable Disc Before Placing a Printable Disc Placing a Printable Disc Removing a Printable Disc How to Detach / Attach the Disc Tray...
  • Page 184: Cautions When Printing On A Printable Disc

    Cautions When Printing on a Printable Disc • Be sure to use the disc tray supplied with this machine. It has a "J" on the upper side. • Do not print on printable discs that are not compatible with inkjet printing. The ink will not dry and may cause problems with the disc itself or devices which the disc is loaded onto.
  • Page 185: Before Placing A Printable Disc

    Before Placing a Printable Disc The following items are needed to print onto the printable disc: • disc tray (supplied with the machine) * Use the disc tray with "J" on the surface. The disc tray is attached in the back of the cassette 1. How to Detach / Attach the Disc Tray •...
  • Page 186: Placing A Printable Disc

    Placing a Printable Disc To print onto a printable disc, place it on the disc tray supplied with the machine, then insert it into the machine. This procedure also applies to printing from a computer. Important • Do not attach the disc tray until the message asking you to load the printable disc is displayed. Doing so can damage the machine.
  • Page 187 5. Place the disc tray on the disc tray guide. Note • The disc tray may be ejected after a specified period of time has elapsed. In this case, follow the on-screen instructions to attach the disc tray. 6. Insert the disc tray straight until the arrow ( ) on the disc tray guide is almost aligned with the arrow ( ) on the disc tray.
  • Page 188: Removing A Printable Disc

    Removing a Printable Disc 1. Pull out the disc tray. 2. Close the disc tray guide. Important • If the disc tray guide is opened, you cannot print on paper as it will not feed properly. Make sure that the disc tray guide is closed. 3.
  • Page 189 4. Close the paper output tray. 5. Attach the disc tray onto the cassette 1. How to Detach / Attach the Disc Tray Note • If a message is displayed on the screen after inserting the cassette into the machine, tap OK.
  • Page 190: How To Detach / Attach The Disc Tray

    How to Detach / Attach the Disc Tray Detaching the disc tray Slide the disc tray to the side on the back of the cassette 1 and raise it to detach. Important • Be sure to remove all orange shipping tapes on the disc tray. Attaching the disc tray Align the holes of the disc tray with the hooks on the back of the cassette 1 and slide it to attach.
  • Page 191: Loading Originals

    Loading Originals Loading Originals on the Platen Glass How to Load Originals for Each Function Originals You Can Load How to Detach / Attach the Document Cover...
  • Page 192: Loading Originals On The Platen Glass

    Loading Originals on the Platen Glass 1. Open the document cover. 2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Originals You Can Load How to Load Originals for Each Function Important • Be sure to observe the following when loading the original on the platen glass. •...
  • Page 193: How To Load Originals For Each Function

    How to Load Originals for Each Function Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Loading the Original to Be Aligned with the alignment mark •...
  • Page 194 Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen glass. Portions placed on the diagonally striped area cannot be scanned. Loading Two or More Originals on the platen glass •...
  • Page 195: Originals You Can Load

    Originals You Can Load Item Details Types of originals - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Note • When loading a thick original such as a book on the platen glass, you can load it by removing the document cover from the machine.
  • Page 196: How To Detach / Attach The Document Cover

    How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover vertically and then tip it back. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically as illustrated below.
  • Page 197: Inserting The Memory Card

    Inserting the Memory Card Before Inserting the Memory Card Inserting the Memory Card Removing the Memory Card...
  • Page 198: Before Inserting The Memory Card

    Before Inserting the Memory Card The following types of memory cards and image data are compatible with the machine. Important • If you took and saved photos on a type of memory card that does not guarantee the operation on your PictBridge (Wireless LAN) compliant device, the image data may be unreadable on the machine or damaged.
  • Page 199: Printable Image Data

    Printable Image Data • This machine accepts images taken with a camera compliant with the Design rule for Camera File system (Exif 2.2/2.21/2.3 compliant), TIFF (Exif 2.2/2.21/2.3 compliant). Other image or movie types such as RAW images cannot be printed. •...
  • Page 200: Inserting The Memory Card

    Inserting the Memory Card Important • When a memory card is inserted into the card slot, the Access lamp is lit. When the Access lamp is flashing, the machine is accessing the memory card. In this case, do not touch the area around the card slot.
  • Page 201 Insert the following types of memory cards into the right card slot: • SD Secure Digital memory card, SDHC memory card • miniSD Card*, miniSDHC Card* • microSD Card*, microSDHC Card* * Be sure to attach the card adapter to the memory card before inserting to the card slot. Important •...
  • Page 202: Removing The Memory Card

    Removing the Memory Card Important • If you used the card slot as the memory card drive of a computer, you must perform the "safe removal" operation on your computer before physically removing the memory card from the machine. Setting Up Card Slot as Memory Card Drive of Computer 1.
  • Page 203: Replacing Ink

    Replacing Ink Replacing Ink Checking Ink Status...
  • Page 204: Replacing Ink

    Replacing Ink When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you of the error. Take appropriate action according to the message. Message Appears Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure.
  • Page 205 Important • Do not touch other parts besides the ink tanks. • Handle the ink tank carefully to avoid staining of clothing or the surrounding area. • Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables.
  • Page 206 6. Lift up the tab on the orange protective cap (F) to remove it off GENTLY. Important • Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air hole (E) blocked, ink may splash.
  • Page 207 8. Press on the top of the ink tank until the ink tank snaps firmly into place. Make sure that the ink lamp lights up. Important • You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the print head holder.
  • Page 208 Important • When opening or closing the operation panel, do not touch the buttons and touch screen on the operation panel. Doing so may result in an unexpected operation. Note • If the error message appears after the operation panel is closed, take appropriate action. Message Appears •...
  • Page 209: Checking Ink Status

    Checking Ink Status Checking the Ink Status with the Touch Screen on the Machine Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer (Windows) Checking the Ink Status from Your Computer (Mac OS)
  • Page 210: Checking The Ink Status With The Touch Screen On The Machine

    Checking the Ink Status with the Touch Screen on the Machine 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, touch the HOME button to display it. 2. Flick the HOME screen, then tap Setup.
  • Page 211: Checking The Ink Status With The Ink Lamps

    Checking the Ink Status with the Ink Lamps 1. Make sure that the power is turned on, then, holding both sides of the paper output tray, gently open it. 2. Lift the operation panel and open until it stops. Replacing Procedure 3.
  • Page 212 If the ink lamp is still off after reinstalling the ink tank, there has been an error and the machine cannot print. Check the error message displayed on the touch screen. Message Appears Note • You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer (Windows) Checking the Ink Status from Your Computer (Mac OS)
  • Page 213: Maintenance

    Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (Mac OS) Cleaning...
  • Page 214: If Printing Is Faint Or Uneven

    If Printing is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head Aligning the Print Head Manually...
  • Page 215: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank.
  • Page 216 From the computer Cleaning the Print Heads (Windows) Cleaning the Print Heads (Mac OS) After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Clean the print head deeply.
  • Page 217: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low.
  • Page 218 The confirmation screen will appear. 8. Tap Yes. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen. Examine the nozzle check pattern.
  • Page 219: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D. A: No missing lines/No horizontal white streaks B: Lines are missing/Horizontal white streaks are present E: Number of sheets printed so far 2.
  • Page 220 The screen will return to the Maintenance screen. For B (lines are missing or horizontal white streaks are present) in the pattern C or pattern D, or in both patterns: The cleaning is required. Tap Also B, then tap Yes on the cleaning confirmation screen. The machine starts cleaning the print head.
  • Page 221: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1.
  • Page 222 The confirmation screen will appear. 8. Tap Yes. The machine starts cleaning the print head. Do not perform any other operations until the machine completes the cleaning of the print head. This takes about 2 to 3 minutes. The pattern print confirmation screen will appear. 9.
  • Page 223: Cleaning The Print Head Deeply

    Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
  • Page 224 The confirmation screen will appear. 8. Tap Yes. The machine starts cleaning the print head deeply. Do not perform any other operations until the machine completes the deep cleaning of the print head. This takes about 2 to 3 minutes. The pattern print confirmation screen will appear.
  • Page 225: Aligning The Print Head

    Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low.
  • Page 226 7. Tap Auto head alignment. The confirmation screen will appear. 8. Tap Yes. The print head alignment sheet will be printed and the print head position will be adjusted automatically. This takes about 3 to 4 minutes. Important • Do not open the operation panel while printing is in progress. Note •...
  • Page 227: Aligning The Print Head Manually

    Aligning the Print Head Manually If printed ruled lines are misaligned or print results are still not satisfactory after adjusting the print head position automatically, adjust the print head position manually. Note • For details on adjusting the print head position automatically, see Aligning the Print Head.
  • Page 228 The confirmation screen will appear. Note • To print and check the current head position adjustment values, select Print the head alignment value. 8. Tap Yes. The print head alignment pattern is printed. Important • Do not open the operation panel while printing is in progress. 9.
  • Page 229 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. A: Unnoticeable vertical streaks B: Noticeable vertical streaks 12. Repeat the same procedure until you finish inputting the pattern number for columns B to H, then tap OK.
  • Page 230 The second pattern is printed. Important • Do not open the operation panel while printing is in progress. 14. Look at the second pattern, tap I to check the printed patterns, then tap the number of the pattern in column I that has the least noticeable vertical streaks. Note •...
  • Page 231 17. Look at the third pattern, tap a to check the printed patterns, then tap the number of the pattern in column a that has the least noticeable horizontal stripes. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes.
  • Page 232: Performing Maintenance Functions From Your Computer (Mac Os)

    Performing Maintenance Functions from Your Computer (Mac OS) Cleaning the Print Heads Printing a Nozzle Check Pattern Aligning the Print Head Position Checking the Ink Status from Your Computer...
  • Page 233: Cleaning The Print Heads

    The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
  • Page 234 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Deep Cleaning icon When the dialog opens, select the ink group for which deep cleaning is to be performed.
  • Page 235 Related Topic Printing a Nozzle Check Pattern...
  • Page 236: Printing A Nozzle Check Pattern

    The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears. Before printing the nozzle check pattern, check the following items: On some printer models, pressing the tank cover open button on the printer opens the tank cover.
  • Page 237: Aligning The Print Head Position

    • The pattern is printed only in black and blue. Print Head Alignment 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Print Head Alignment icon A message is displayed. 3. Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette 2.
  • Page 238: Aligning The Print Head Position Manually

    Check the Align heads manually check box. 3. Apply the settings Click Apply and when the confirmation message appears, click OK. 4. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 5. Click the Print Head Alignment icon A message is displayed.
  • Page 239 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks.
  • Page 240 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 11. Confirm the displayed message and click OK The third pattern is printed. Important •...
  • Page 241 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note • After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.
  • Page 242: Checking The Ink Status From Your Computer

    You can check the detailed information such as the remaining ink level and the ink tank types of your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed.
  • Page 243: Cleaning

    Cleaning Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) Cleaning the Pad in the Cassette...
  • Page 244: Cleaning The Exterior Of The Machine

    Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. •...
  • Page 245: Cleaning The Platen Glass And Document Cover

    Cleaning the Platen Glass and Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
  • Page 246: Cleaning The Paper Feed Roller

    Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
  • Page 247 9. Make sure that the paper feed roller has stopped rotating, then follow the message to load plain paper as follows in the paper source you selected in step 6. Loading paper in the cassette 1: Cut a single sheet of A4 or Letter-sized plain paper into four pieces. Load them in the cassette 1 with the top and bottom edges (A) towards the back side of the cassette 1.
  • Page 248: Cleaning The Inside Of The Machine (Bottom Plate Cleaning)

    Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 249 9. Load only this sheet of paper in the cassette 2 with the ridges of the creases facing up and the edge of the half with no crease facing to the far side. 10. Holding both sides of the paper output tray, gently open it. The output tray extension will open automatically when the paper output tray is opened.
  • Page 251: Cleaning The Pad In The Cassette

    Cleaning the Pad in the Cassette If the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the pad in a cassette. You need to prepare: cotton swab 1.
  • Page 252: Overview

    Overview Safety Safety Precautions Regulatory Information Main Components and Their Use Main Components Power Supply Using the Operation Panel Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Setting Up Card Slot as Memory Card Drive of Computer Network Connection Network Connection Tips...
  • Page 253 Canceling a Print Job Keeping Print Quality High Transporting Your Printer Legal Restrictions on Scanning/Copying Specifications...
  • Page 254: Safety

    Safety Safety Precautions Regulatory Information...
  • Page 255: Safety Precautions

    Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
  • Page 256: Regulatory Information

    20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
  • Page 257: Users In Canada

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
  • Page 258: Environmental Information

    Canon does not recommend extending the Activation Times from the optimum ones set as default. ®...
  • Page 259: Main Components And Their Use

    Main Components and Their Use Main Components Power Supply Using the Operation Panel...
  • Page 260: Main Components

    Main Components Front View Rear View Inside View Operation Panel...
  • Page 261: Front View

    Front View (1) operation panel Use to change the settings of the machine or to operate it. Also, lift and open it to replace an ink tank, to check the ink lamp, or to remove jammed paper inside the machine. Operation Panel (2) document cover Open to load an original on the platen glass.
  • Page 262 (7) cassette 1 Load 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) size photo paper into the cassette, and insert it into the machine. Two or more papers of the same size and media type can be loaded at the same time, which are fed automatically one sheet at a time.
  • Page 263: Rear View

    Rear View (1) rear cover Detach when removing jammed paper. (2) power cord connector Plug in the supplied power cord. (3) USB port Plug in the USB cable to connect the machine with a computer. (4) wired LAN connector Plug in the LAN cable to connect the machine to a LAN. Important •...
  • Page 264: Inside View

    Inside View (1) card slot Insert a memory card. Before Inserting the Memory Card (2) Access lamp Lights or flashes to indicate the memory card status. Inserting the Memory Card (3) ink lamps Lights or flashes to indicate the ink tank status. Checking the Ink Status with the Ink Lamps (4) print head holder The print head is pre-installed.
  • Page 265: Operation Panel

    Cancels operation when print, copy, or scan job is in progress. (8) NFC (Near Field Communication) mark Pass an NFC-enabled smartphone, etc. with a Canon NFC-compliant application installed on it over this mark to perform printing and other operations. (9) Alarm lamp Lights or flashes when an error occurs.
  • Page 266 Note • When buttons on the operation panel are touched, the machine generates keypad or alarm sounds as necessary. The sound volume can be adjusted in Sound control of Device user settings. Device user settings...
  • Page 267: Power Supply

    Power Supply Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
  • Page 268: Confirming That The Power Is On

    Confirming that the Power Is On The POWER lamp is lit when the machine is turned on. Even if the buttons on the operation panel and the touch screen display are off, if the POWER lamp is lit, the machine is on. Note •...
  • Page 269: Turning The Machine On And Off

    Turning the Machine On and Off Turning on the machine 1. Touch the ON button to turn on the machine. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the machine to start printing immediately after you turn on the machine. •...
  • Page 270 Important • When you unplug the power cord after turning off the machine, be sure to confirm that the POWER lamp is off. Note • You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval.
  • Page 271: Notice For The Power Plug/Power Cord

    Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...
  • Page 272: Notice For Unplugging The Power Cord

    Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, touch the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
  • Page 273: Using The Operation Panel

    Using the Operation Panel The operation panel consists of the touch screen (A) and buttons (B) that light up. Touch the HOME screen on the touch screen with your finger tip to select menus for copying, scanning, and other functions. The HOME screen comprises three separate screens.
  • Page 274 • Strongly pressing the touch screen. • Pressing the touch screen with other than your finger (especially with sharpened tips, such as on ballpoint pens, pencils, or nails). • Touching the touch screen with wet or dirty hands. • Placing any objects on the touch screen. Touch lightly with your finger tip and immediately release.
  • Page 275 Use to view lists of items or move sliders. An Operation Example of the touch screen Example: The touch screen operation on the photo selection screen in Photo print Flick your finger left or right on a photo to display the next or previous photo. You can also tap the marks C to do the same.
  • Page 276 Flick left or right and tap the date of photos to display. Tap F to enlarge/reduce the photo. Tap K to enlarge the photo and L to reduce it. Drag your finger on the photo to display the part you want to see. Tap G to display the Settings screen.
  • Page 277 This opens another list of items. Drag it in the same manner and tap a setting.
  • Page 278: Changing Settings

    Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Setting Up Card Slot as Memory Card Drive of Computer...
  • Page 279: Changing Printer Settings From Your Computer (Mac Os)

    Changing Printer Settings from Your Computer (Mac OS) Registering a Changed Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
  • Page 280: Registering A Changed Printing Profile

    Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
  • Page 281 In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click Delete, and click OK. The selected printing profiles will be deleted from Presets.
  • Page 282: Managing The Printer Power

    The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.
  • Page 283: Reducing The Printer Noise

    The procedure for using the quiet mode is as follows: 1. Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the printer.
  • Page 284 3. Apply the settings Make sure that the printer is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the print quality settings.
  • Page 285: Changing The Printer Operation Mode

    Check this check box to prevent paper abrasion. Align heads manually Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set to automatic head alignment, but you can change it to manual head alignment.
  • Page 286 3. Apply the settings Click Apply and when the confirmation message appears, click OK. The printer operates with the modified settings hereafter.
  • Page 287: Changing Settings From Operation Panel

    Changing Settings from Operation Panel Changing Settings from Operation Panel Print settings LAN settings Device user settings PictBridge print settings Language selection Home screen background color Firmware update Cassette settings Reset setting ECO settings Quiet setting...
  • Page 288: Changing Settings From Operation Panel

    Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amount as an example. Make sure machine is turned on. 2. Flick HOME screen and tap Setup.
  • Page 289 You can select the setting menus below. Print settings LAN settings Device user settings PictBridge print settings Language selection Home screen background color Firmware update Cassette settings Reset setting Note • You can use the machine considering the environment, such as setting 2-sided printing as default or enabling the machine to turn on/off automatically.
  • Page 290: Print Settings

    Print settings • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. •...
  • Page 291: Lan Settings

    LAN settings • Change LAN Enables either wireless LAN, wired LAN, or direct connection. You can also disable all. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note • You can also enter this setting menu by selecting LAN settings on the HOME screen. In this case, enable wireless LAN.
  • Page 292 Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/WPA2- PSK(TKIP)/WPA2-PSK(AES) IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv6 address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 subnet prefix length XXX (up to 3 digits) IPv6 default gateway XXXX: XXXX: XXXX: XXXX:...
  • Page 293 Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) ("XX" represents alphanumeric characters.) ◦ Direct connection setting list The list of direct connection settings of this machine is displayed on the touch screen. The following setting items are displayed.
  • Page 294 You can print out the network settings of the machine such as its IP address and SSID. For more information on the machine's network setting is printed out: Printing Network Settings Important • The network settings printout contains important information about your network. Handle it with care.
  • Page 295 Note • You cannot use the same service name as that already used for other LAN connected devices. ◦ LPR protocol setting Enables/disables the LPR setting. ◦ PictBridge communication Setting items for printing from a PictBridge (Wireless LAN) compliant device. ■...
  • Page 296: Device User Settings

    • Device info sending setting Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select Agree to send the printer usage information to Canon server.
  • Page 297 ◦ Auto power on Selecting ON enables the machine to turn on automatically when a scanning command from a computer or printing data is sent to the machine. • You can also enter this setting menu by selecting ECO settings and Energy saving settings on the HOME screen.
  • Page 298: Pictbridge Print Settings

    PictBridge print settings You can change the print settings when printing from a PictBridge (Wireless LAN) compliant device. Set the print settings to Default on the PictBridge (Wireless LAN) compliant device when you want to print according to the settings on the machine. PictBridge print settings Screen Disc label print setting Screen To change print settings from the PictBridge (Wireless LAN) compliant device:...
  • Page 299 brighter to print. It also analyzes a scene such as scenery, night scene, person, etc. and corrects each scene with the most suitable color, brightness, or contrasts automatically to print. Note • As a default, photos on a PictBridge (Wireless LAN) compliant device are printed with auto correction applied.
  • Page 300 Note • If your printable disc is the recommended disc, tap Recommended disc for the suitable density printing. If not, tap Other disc.
  • Page 301: Language Selection

    Language selection Changes the language for the messages and menus on the touch screen.
  • Page 302: Home Screen Background Color

    Home screen background color Selects the background color of the HOME screen. You can select black or white.
  • Page 303: Firmware Update

    Firmware update You can update the firmware of the machine, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Check current version is available when Disable LAN is selected for Change LAN in LAN settings.
  • Page 304: Cassette Settings

    Cassette settings By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. For details: Paper Settings •...
  • Page 305: Reset Setting

    Reset setting You can set the settings back to the default. • Web service setup only Sets the Web service settings back to the default. • LAN settings only Sets the LAN settings other than the administrator password back to the default. •...
  • Page 306: Eco Settings

    ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn on/off the machine automatically to save electricity. Using Duplex Printing Using Power Saving Function Using Duplex Printing Follow the procedure below to use duplex printing. Make sure machine is turned on.
  • Page 307 Using the Operation Panel 3. Tap Energy saving settings. 4. Specify settings as necessary. A. Tap to specify the length of time to turn the machine off automatically when no operation is made or no printing data is sent to the machine. Note •...
  • Page 308: Quiet Setting

    Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Make sure machine is turned on. 2. Flick HOME screen and tap Quiet setting.
  • Page 309: Setting Up Card Slot As Memory Card Drive Of Computer

    Setting Up Card Slot as Memory Card Drive of Computer Setting Up Card Slot as Memory Card Drive of Computer...
  • Page 310: Setting Up Card Slot As Memory Card Drive Of Computer

    Setting Up Card Slot as Memory Card Drive of Computer The card slot of the machine can also be used as the memory card drive of the computer. Important • When Read/write attribute in Device user settings under Device settings is set to Writable from USB PC using the operation panel of the machine, you cannot print photos on a memory card using the operation panel of the machine.
  • Page 311 Important • If you use the card slot as the memory card drive of the computer, you need to perform a "safe removal" operation on your computer before physically removing the memory card from your machine. • For Windows: Right-click the Removable Disk icon and click Eject.
  • Page 312: Network Connection

    Network Connection Network Connection Tips...
  • Page 313: Network Connection Tips

    Network Connection Tips Default Network Settings Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings...
  • Page 314: Default Network Settings

    Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon MG7700 series LPR protocol setting Enable PictBridge communication Enable Wired LAN DRX setting Enable ("XX" represents alphanumeric characters.) * Default value depends on machine. To check value, use operation panel.
  • Page 315: Another Printer Found With Same Name

    Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select the correct printer from the results.
  • Page 316: Connecting To Another Computer Via Lan/Changing From Usb To Lan Connection

    For Windows: To add a computer to connect to the machine on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For Mac OS: To connect an additional computer to the machine via LAN, or to change from USB to LAN connection,...
  • Page 317: Printing Network Settings

    Printing Network Settings Use the operation panel to print the machine's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Make sure machine is turned on. Load two sheets of A4 or Letter-sized plain paper. 3.
  • Page 318 Encryption Encryption method None/WEP/TKIP/AES WEP Key Length WEP key length (bits) Inactive/128/64 Authentication Authentication method None/auto/open/shared/WPA-PSK/WPA2-PSK Signal Strength Signal strength 0 to 100 [%] TCP/IPv4 TCP/IPv4 Enable IP Address IP address XXX.XXX.XXX.XXX Subnet Mask Subnet mask XXX.XXX.XXX.XXX Default Gateway Default gateway XXX.XXX.XXX.XXX TCP/IPv6 TCP/IPv6...
  • Page 319 Default Gateway *2 Default gateway XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IPsec *3 IPsec setting Active Security Protocol *3 Security method – Wired LAN Wired LAN Enable/Disable MAC Address MAC address XX:XX:XX:XX:XX:XX/Disable Connection Wired LAN status Active/Inactive TCP/IPv4 TCP/IPv4 Enable IP Address IP address XXX.XXX.XXX.XXX Subnet Mask Subnet mask...
  • Page 320 Primary Server Primary server address XXX.XXX.XXX.XXX Secondary Server Secondary server address XXX.XXX.XXX.XXX Proxy Server Proxy server setting Enable/Disable Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX Proxy Port Proxy port specification 1 to 65535 ("XX" represents alphanumeric characters.) *1 Channel may range from 1 to 11 depending on country or region of purchase. *2 Network status is only printed when IPv6 is enabled.
  • Page 321: Network Communication (Mac Os)

    Network Communication (Mac OS) Checking and Changing Network Settings Network Communication Tips...
  • Page 322: Checking And Changing Network Settings

    Checking and Changing Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing Settings in Wireless LAN Sheet Changing WEP Detailed Settings Changing WPA/WPA2 Detailed Settings Changing Settings in Wired LAN Sheet Changing Settings in Admin Password Sheet...
  • Page 323: Ij Network Tool

    • Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 324: Canon Ij Network Tool Screen

    Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer and the machine with a USB cable.
  • Page 325 4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.
  • Page 326: Canon Ij Network Tool Menus

    • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to check the network settings of the printer.
  • Page 327 Changing Settings in Direct Connection 4. Help menu Instructions Displays this guide.
  • Page 328: Changing Settings In Wireless Lan Sheet

    Changing Settings in Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 329 Direct Connection Connects external wireless communication devices (e.g. computers, smartphones, or tablets) to the printer using it as an access point (wireless router). Note • When Direct Connection is displayed on Network Type:, you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet. •...
  • Page 330 Use WPA/WPA2 Transmission is encrypted using a network key you specified. The security has been strengthened more than WEP. If a network key has not been set, the Authentication Type Confirmation screen is displayed automatically. To change network key settings before, click Configuration... to display the WPA/WPA2 Details screen.
  • Page 331 Note • Signal strength is displayed as follows. : Good : Fair : Poor • Type of encryption is displayed as follows. Blank: No encryption WEP: WEP is set WPA/WPA2: WPA/WPA2 is set 2. Refresh Click to update the list of wireless routers when your target wireless router is not detected. If the target wireless router is set to a closed network (the stealth mode), click Cancel to return to the previous screen and enter the network name (SSID) in Network (SSID).
  • Page 332: Changing Wep Detailed Settings

    Changing WEP Detailed Settings Note • This function is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 333 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the wireless router. Note • When the printer is connected to an AirPort Base Station via a LAN: When the printer is connected to an AirPort Base Station via a LAN, check the settings in Wireless Security of AirPort Utility.
  • Page 334: Changing Wpa/Wpa2 Detailed Settings

    Changing WPA/WPA2 Detailed Settings Note • This function is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 335 Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2- Personal).
  • Page 336: Changing Settings In Wired Lan Sheet

    Changing Settings in Wired LAN Sheet Note • This function is not available depending on the printer you are using. • Enable the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool. 2.
  • Page 337: Changing Settings In Admin Password Sheet

    Changing Settings in Admin Password Sheet Note • You cannot change the settings when using the direct connection (access point mode). Start up IJ Network Tool. 2. Select printer in Printers:. 3. Click Configuration... button. 4. Click Admin Password button. The Admin Password sheet is displayed.
  • Page 338 A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted Settings screen is displayed. Enter Password Screen The following screen is displayed if an administrator password is set to the printer. •...
  • Page 339: Monitoring Wireless Network Status

    Monitoring Wireless Network Status Note • This function is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select printer in Printers:. 3.
  • Page 340 The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the wireless router away from such sources. • Check if the radio channel of the wireless router is close to that of other wireless routers nearby.
  • Page 341: Changing Settings In Direct Connection

    Changing Settings in Direct Connection Note • This function is not available depending on the printer you are using. • Depending on the printer you are using, "Direct connection" may be referred to as "Access point mode" in the manuals. •...
  • Page 342 Important • You cannot change the encryption method or password depending on the printer you are using. • If you cannot change the settings from the screen above, you can update the SSID (access point name) and password at the same time using the operation panel (You cannot change the encryption method.).
  • Page 343: Initializing Network Settings

    Canon website. Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, enable wireless LAN in advance.
  • Page 344: Viewing Modified Settings

    Viewing Modified Settings The Confirmation screen is displayed after you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for checking the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.
  • Page 345: Network Communication Tips

    Network Communication Tips Using Card Slot over Network Technical Terms Restrictions...
  • Page 346: Using Card Slot Over Network

    Using Card Slot over Network Note • This function is not available depending on the printer you are using. To make sure whether this function is available with your printer, refer to List of Function for Each Model. Mounting Card Slot as Network Drive Restrictions on Card Slot Use over Network Mounting Card Slot as Network Drive The card slot must be mounted to use it over a network.
  • Page 347 • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. •...
  • Page 348: Technical Terms

    Technical Terms In this section, technical terms used in the manual are explained. • Access point mode The machine is used as a wireless router to connect external wireless communication devices (e.g. computers, smartphones, or tablets) in an environment where no wireless router is available. You can connect up to 5 devices to the machine using the access point mode (direct connection).
  • Page 349 • Authentication Method The method that a wireless router uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key.
  • Page 350 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
  • Page 351 • Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key. • Link Quality The status of the connection between the wireless router and the printer excluding noise (interference) is indicated with a value from 0 to 100%.
  • Page 352 • Router A relay device to connect to another network. • Signal Level The strength of the signal received by the printer from the wireless router is indicated with a value from 0 to 100%. • SSID Unique label for wireless LAN. It is often represented such as a network name or a wireless router name.
  • Page 353 • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks.
  • Page 354 This encrypted key is used to perform WPA2 Personal authentication. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push...
  • Page 355: Restrictions

    Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the wireless router to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
  • Page 356: Ensuring Optimal Printing Results

    Ensuring Optimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling a Print Job Keeping Print Quality High Transporting Your Printer...
  • Page 357: Ink Tips

    Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.
  • Page 358: Printing Tips

    Printing Tips Check the machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...
  • Page 359: Check Paper Settings Before Printing

    Check Paper Settings Before Printing Before printing, make paper settings in the operation panel or the computer screen. There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality.
  • Page 360: Set Cassette Paper Information After Loading Paper

    Set Cassette Paper Information After Loading Paper When you insert a cassette into the machine after loading paper, the screen for setting the type and size of paper is displayed. Set the cassette paper information according to the type and size of loaded paper. To prevent incorrect printing, this machine has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings.
  • Page 361: Canceling A Print Job

    Canceling a Print Job Never touch the ON button! If you touch the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Touch the Stop button to cancel printing.
  • Page 362: Keeping Print Quality High

    Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint- stick, or bleed if water or sweat comes in contact with the printed area.
  • Page 363: Transporting Your Printer

    Transporting Your Printer When relocating the machine for changing your living place or repairing it, make sure of the following. Important • Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport.
  • Page 365: Legal Restrictions On Scanning/Copying

    Legal Restrictions on Scanning/Copying It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. • Paper money •...
  • Page 366: Specifications

    Specifications General Specifications Printing resolution (dpi) 9600* (horizontal) x 2400 (vertical) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Interface USB Port: Hi-Speed USB *1 LAN Port: Wired LAN: 100BASE-TX / 10BASE-T Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required.
  • Page 367: Copy Specifications

    * With the Print Head and ink tanks installed. Print Head/Ink Total 6656 nozzles (PgBK 1024 nozzles, Y/DyeBK each 512 nozzles, C/M/GY each 1536 nozzles) Copy Specifications Multiple copy max. 99 pages Intensity adjustment 9 positions, Auto intensity (AE copy) Reduction / Enlargement 25 % - 400 % (1 % unit) Scan Specifications...
  • Page 368: Minimum System Requirements

    The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint...
  • Page 369 • Windows: .NET Framework 4 or 4.5 must be installed to use the Windows software. • Windows: XPS Essentials Pack is required to print on Windows XP. • Windows: The TWAIN driver (ScanGear) is based on the TWAIN 1.9 Specification and requires the Data Source Manager bundled with the operating system.
  • Page 370: Information About Paper

    Information about Paper Media Types You Can Use Paper Load Limit Media Types You Cannot Use Before Printing on Art Paper Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Sizes for Art Paper Envelopes Printable Discs...
  • Page 371: Media Types You Can Use

    Canon genuine paper, access our website. Note • You may not be able to purchase some Canon genuine papers depending on the country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.
  • Page 372: Page Sizes

    Printing from Digital Camera • You can use non-Canon genuine art paper. For details, access our website. You cannot print in the top and bottom 1.38 inch (35 mm) margins of the paper (in the printing direction). Sizes for Art Paper...
  • Page 373 * You can use non-Canon genuine specialty paper that is up to 53 lb (200 g /m Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. Notes on Storing Paper •...
  • Page 374: Paper Load Limit

    • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for Canon Red Label Superior <WOP111>, Canon Océ Office Colour Paper <SAT213>, and High Resolution Paper <HR-101N>).
  • Page 375 Paper for printing business documents: Media Name <Model No.> Cassette 1 Cassette 2 Paper Output Tray High Resolution Paper <HR-101N> N/A*2 65 sheets 50 sheets *1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature or humidity).
  • Page 376: Media Types You Cannot Use

    • Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
  • Page 377: Before Printing On Art Paper

    Before Printing on Art Paper When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be removed on art paper just before printing. You will need a soft hair brush (or similar brush used to clean office automation equipment).
  • Page 379: Printing Area

    Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Sizes for Art Paper Envelopes Printable Discs...
  • Page 380: Printing Area

    Borderless Printing onto plain paper from the operation panel or from a PictBridge (Wireless LAN) compliant device is not supported. • Borderless Printing is not available for legal, A5, or B5 sized paper, envelopes, or non-Canon genuine art paper.
  • Page 381: Other Sizes Than Letter, Legal, Envelopes

    Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...
  • Page 382: Letter, Legal

    Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 1.59 inches (40.4 mm) B: 1.47 inches (37.4 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm)
  • Page 383: Sizes For Art Paper

    Sizes for Art Paper A limit is set to prevent printing along a 1.38 inch (35 mm) margin on the top and bottom edges when a paper size for art paper is selected in the printer driver. We recommend checking the printing area in the preview screen before printing.
  • Page 384 B: 1.38 inches (35.0 mm) C: 0.25 inch (6.4 mm) D: 0.25 inch (6.3 mm)
  • Page 385: Envelopes

    Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.20 inches (98.8 x 183.0 mm) Envelope Com 10 3.68 x 8.04 inches (93.5 x 204.3 mm) Recommended printing area A: 0.31 inch (8.0 mm) B: 1.14 inches (29.0 mm) C: 0.22 inch (5.6 mm) D: 0.22 inch (5.6 mm)
  • Page 386: Printable Discs

    Printable Discs The printing area of the printable disc is from 0.67 inch (17 mm) of the internal diameter to 0.04 inch (1 mm) from the external diameter of the printing surface. Recommended printing area A: 0.67 inch (17.0 mm) B: 0.04 inch (1.0 mm)
  • Page 387: Administrator Password

    Administrator Password Depending on the printer you are using, an administrator password is specified at the time of purchase. The password is either "canon" or the printer serial number if it is specified. Model whose administrator password is specified as "canon": •...
  • Page 388: Authentication

    Authentication Enter the password when the authentication screen is displayed. Administrator Password You need to enter the user name as well as the password depending on the printer you are using. For more on the user name, see the link above. Important •...
  • Page 389: Where Serial Number Is Located

    Where Serial Number Is Located The printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric characters (four alphabets followed by five numbers). Example: Note • The printer serial number is written on the warranty. •...
  • Page 390: List Of Function For Each Model

    List of Function for Each Model See below to check the models you can/cannot use the card slot via a network. MG series MX series / MB series / E series / P series / iP series / iX series / iB series / PRO series MG series Model name Using the card slot via a network MG7700...
  • Page 391: Printing

    Printing Printing from Computer Printing from Smartphone/Tablet Printing Using Operation Panel Printing from Digital Camera Paper Settings...
  • Page 392: Printing From Computer

    Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (Mac OS Printer Driver) Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint-enabled Printer with Mac...
  • Page 393: Printing From Application Software (Mac Os Printer Driver)

    Printing from Application Software (Mac OS Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver...
  • Page 394: Printing With Easy Setup

    Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Check that the printer is turned on Load paper on the printer 3. Select the printer Select your model from the Printer list in the Print Dialog.
  • Page 395 5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer. 7. Check the paper source Check that Paper Source is set to Cassette.
  • Page 396 Important • The paper size determines whether the cassette 1 or cassette 2 is used. The cassette to be used is displayed below Paper Source. 8. Select the print quality For Print Quality, select High, Standard, or Draft according to your purpose. Important •...
  • Page 397 Important • If you check the Do not show again check box when a guide message is displayed before printing starts, this will stop any more guide messages from being displayed. • In the Presets section, click Save Current Settings as Preset... to register the specified settings.
  • Page 398: Paper Settings On The Printer Driver And The Printer (Media Type)

    Canon Red Label Superior <WOP111> Plain Paper Plain paper Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper Canon genuine papers (Photo Printing) Cassette paper information Media name <Model No.> Media Type in the printer driver registered on the printer Photo Paper Plus Glossy II <PP-201>...
  • Page 399 Canon genuine papers (Original Products) Cassette paper information registered on the Media name <Model No.> Media Type in the printer driver printer Photo Stickers <PS-101> Glossy Photo Paper Glossy...
  • Page 400: Paper Settings On The Printer Driver And The Printer (Paper Size)

    Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Paper Size in the printer driver Cassette paper information registered on the printer US Letter Letter...
  • Page 401: Various Printing Methods

    Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Duplex Printing Printing on Postcards Setting Paper Dimensions (Custom Size)
  • Page 402: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
  • Page 403 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
  • Page 404: Setting The Stapling Margin

    Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note •...
  • Page 405: Execute Borderless Printing

    Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 406 Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 4. Complete the setup Click Print. When you execute print, the data is printed without any margins on the paper. Important •...
  • Page 407 Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size.
  • Page 408: Scaling The Printing To Fit The Paper Size

    Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software.
  • Page 409 Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.
  • Page 410: Scaled Printing

    Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note •...
  • Page 411: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2.
  • Page 412 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
  • Page 413: Duplex Printing

    Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: 1. Set duplex printing Check the Two-Sided check box in the Print Dialog. 2. Select Layout from the pop-up menu on the Print Dialog 3.
  • Page 414 (Operation stops temporarily). Do not touch the paper during this time. You can change the ink drying wait time from Custom Settings in the Canon IJ Printer Utility. • When you use the automatic duplex printing function to print a postcard, print the address side first and then print the message side.
  • Page 415 Related Topic Changing the Printer Operation Mode...
  • Page 416: Printing On Postcards

    Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the printer 2. Select paper size in the Print Dialog Select Postcard or Postcard Double from the Paper Size menu. Important • Return postcards can be used only when you print them from the computer. •...
  • Page 417: Setting Paper Dimensions (Custom Size)

    Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.
  • Page 418: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile...
  • Page 419: Setting The Print Quality Level (Custom)

    Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2.
  • Page 420: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3.
  • Page 421: Adjusting Tone

    Adjusting Tone When printing black and white photos, you can produce the cooling effects of cool colors and the warming effects of warm colors. Cool is selected Standard is selected Warm is selected The procedure for adjusting tone is as follows: 1.
  • Page 422: Related Topics

    6. Complete the setup Click Print. When you execute print, the color document is converted to grayscale data with adjusted tones. It allows you to print the color document in monochrome. Important • If you select ColorSync for Color Matching, then Tone appears grayed out and is unavailable. Related Topics Printing a Color Document in Monochrome Adjusting Brightness...
  • Page 423: Specifying Color Correction

    You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer.
  • Page 424 Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile...
  • Page 425: Optimal Photo Printing Of Image Data

    Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.
  • Page 426: Adjusting Colors With The Printer Driver

    You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
  • Page 427: Printing With Icc Profiles (Specifying An Icc Profile From The Application Software)

    ICC profile and a printing ICC profile in the image data. Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software.
  • Page 428 Adjusting Brightness Adjusting Intensity Adjusting Contrast...
  • Page 429: Printing With Icc Profiles (Specifying An Icc Profile From The Printer Driver)

    Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.
  • Page 430: Interpreting The Icc Profile

    Interpreting the ICC Profile When you need to specify the printer profile, select the ICC profile for the paper to print on. The ICC profiles installed for this printer appear as follows. • (1) is the model name of the printer. •...
  • Page 431: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 432 3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. •...
  • Page 433: Adjusting Brightness

    Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
  • Page 434 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast...
  • Page 435: Adjusting Intensity

    Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
  • Page 436 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
  • Page 437: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
  • Page 438 Important • If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity...
  • Page 439: Overview Of The Printer Driver

    Page Setup Dialog Print Dialog Quality & Media Color Options Borderless Printing Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver)
  • Page 440: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
  • Page 441: How To Open The Printer Driver Setup Window

    How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.
  • Page 442: Page Setup Dialog

    Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.
  • Page 443: Print Dialog

    Print Dialog In the Print dialog, you can set paper type and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
  • Page 444 Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. You can also set duplex printing. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order.
  • Page 445: Quality & Media

    Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the printer.
  • Page 446 Quality When you select Custom in Print Quality, you can use the slider bar to adjust the print quality level. Grayscale Printing Set grayscale printing. Grayscale printing refers to the function of converting your document to grayscale data in the printer to print it in monochrome. When you check the check box, both monochrome and color documents will be printed in monochrome.
  • Page 447: Color Options

    Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing.
  • Page 448 Tone Sets the color adjustment for monochrome printing. Dragging the slider to the right makes the tones redder (warm tones), while dragging the slider to the left makes the tones bluer (cool tones). You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. Important •...
  • Page 449: Borderless Printing

    Borderless Printing This dialog allows you to adjust the amount of the document that extends off the paper when borderless printing is performed. Amount of Extension Use the Amount of Extension slider to adjust the amount of the document that extends off the paper. Moving the slider to the right makes the amount larger and moving the slider to the left makes the amount smaller.
  • Page 450: Margin

    Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inch (0 mm) to 1.2 inches (30 mm).
  • Page 451: Canon Ij Printer Utility

    The Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu.
  • Page 452: Opening The Canon Ij Printer Utility

    Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options & Supplies..
  • Page 453: Maintenance Of This Printer

    Maintenance of this Printer Cleaning the Print Heads Printing a Nozzle Check Pattern Aligning the Print Head Position Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
  • Page 454: Display The Printing Status Screen

    Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock.
  • Page 455 Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents.
  • Page 456: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2.
  • Page 457: Instructions For Use (Printer Driver)

    If Bonjour is selected, remaining ink level messages may differ from those indicated by Canon IJ Network. • If you install a Canon printer driver to OS X Yosemite v10.10 or OS X Mavericks v10.9 and use a USB connection, the Add (Add Printer) dialog may display several selections for Use.
  • Page 458: Updating The Printer Driver

    Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver...
  • Page 459: Obtaining The Latest Printer Driver

    Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
  • Page 460: Delete The Unnecessary Canon Ij Printer From The Printer List

    The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right. For information about an administrative user, refer to the user's manual for the Mac OS.
  • Page 461: Before Installing The Printer Driver

    Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...
  • Page 462: Installing The Printer Driver

    • You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...
  • Page 463: Printing Using Canon Application Software

    Printing Using Canon Application Software My Image Garden Guide Easy-PhotoPrint+ Guide...
  • Page 464: My Image Garden Guide

    Latest Version My Image Garden V3.2.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. How to Check the Version Earlier Versions Select the version of your My Image Garden.
  • Page 465: Printing Using A Web Service

    Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print...
  • Page 466 Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
  • Page 467: Printing With Google Cloud Print

    Printing with Google Cloud Print The machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the machine to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
  • Page 468 LAN connection with the machine and internet connection are required to delete the machine from Google Cloud Print. Internet connection fees apply.
  • Page 469: Getting Google Account

    Getting Google Account To print with Google Cloud Print, you need to get Google account and register the machine with Google Cloud Print in advance. Note • If you already have Google account, register the machine to Google Cloud Print. Registering Machine with Google Cloud Print Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information.
  • Page 470: Registering Machine With Google Cloud Print

    (Chrome menu). 5. Select Show advanced settings... to display information. 6. Select Manage for Google Cloud Print. 7. When Canon MG7700 series and Add printers button are displayed, select Add printers. 8. When confirmation message for registering machine appears, select OK.
  • Page 471 3. Tap Web service setup. 4. Tap Web service connection setup -> Google Cloud Print setup -> Register with Google Cloud Print. Note • If you have already registered the machine with Google Cloud Print, the confirmation message to re-register the machine is displayed. 5.
  • Page 472: Printing From Computer Or Smartphone With Google Cloud Print

    Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the machine receives the print data and prints it automatically. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the machine in advance.
  • Page 473 5. Select Print... from (Chrome menu). 6. Select Change... next Destination. 7. Select Canon MG7700 series in Google Cloud Print. 8. Select Print. When the preparation for printing with Google Cloud Print is complete, the machine receives the print data and prints it automatically.
  • Page 474 Make sure machine is turned on. 2. Flick HOME screen and tap Setup. Using the Operation Panel 3. Tap Web service inquiry. Note • If you have not registered the machine with Google Cloud Print, Web service inquiry is not displayed.
  • Page 475 6. Select Change... next Destination. 7. Select Canon MG7700 series in Local Destinations. 8. Select Print. When the preparation for printing with Google Cloud Print is complete, the machine receives the print data and prints it automatically.
  • Page 476: Deleting Machine From Google Cloud Print

    (Chrome menu). 5. Select Show advanced settings... to display information. 6. Select Manage for Google Cloud Print. 7. Select Manage next Canon MG7700 series on device list. 8. Select Delete. 9. When confirmation message for deleting machine appears, select OK.
  • Page 477 4. Tap Web service connection setup -> Google Cloud Print setup -> Delete from Google Cloud Print. 5. When confirmation screen to delete machine is displayed, tap Yes. 6. When message that deletion is complete is displayed, tap OK.
  • Page 478: Printing From An Airprint-Enabled Printer With Mac

    Printing from an AirPrint-enabled Printer with Mac Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...
  • Page 479: Deleting Print Job

    Note • If the machine's Auto Power On function is enabled, the machine is turned on automatically when it receives the print data. Load paper. 3. Perform printing on your application software. Print dialog appears. 4. Select your model name added as AirPrint printer from the Printer list in the Print Dialog. 5.
  • Page 480: Printing From Smartphone/Tablet

    Printing from Smartphone/Tablet Printing Directly from Smartphone/Tablet Printing Using a Web Service...
  • Page 481: Printing Directly From Smartphone/Tablet

    Printing Directly from Smartphone/Tablet Android Print Printing from an AirPrint-enabled Printer with iOS Device Using Machine with Direct Connection Printing by Placing a Smartphone over Machine...
  • Page 482: Android Print

    Use the Canon printing plug-in Canon Print Service is a printing plug-in for Android 4.4.2 or later, and is available for free on Google Play. Installing and activating the plug-in enables your Android smartphone or tablet to print to a Canon printer over a wireless LAN.
  • Page 483: Printing From An Airprint-Enabled Printer With Ios Device

    Printing from an AirPrint-enabled Printer with iOS Device Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...
  • Page 484 3. Tap operation icon to display menu options from applications of your iOS device. The figure below is an example of when printing from the iPad web browser. The screen differs depending on the devices or applications. 4. Tap Print from menu options. 5.
  • Page 485: Paper Size

    Note • Printer Options differ depending on the application that you are using. 6. When printing file type that has multiple pages, such as PDF file, tap Range and tap All Pages or select range of pages to be printed. 7.
  • Page 486 Deleting Print Job To delete a print job with AirPrint, use one of the following two methods: • From machine: Use Stop button to cancel the print job. • From iOS device: Press the Home button on the iOS device twice to set the Multitasking mode and swipe to the right.
  • Page 487: Using Machine With Direct Connection

    Using Machine with Direct Connection Direct connection allows you to print or scan by connecting the machine to a device such as a smartphone or tablet via wireless connection in an environment where a wireless router is not available. In addition, you can connect the machine to a device without a wireless router even where it is available.
  • Page 488 The Change LAN screen is displayed. Note • You can also display the Change LAN screen following the procedure below. 1. Flick HOME screen and tap Setup. Using the Operation Panel 2. Tap Device settings. 3. Tap LAN settings. 4. Tap Change LAN. 3.
  • Page 489 1. Turn on wireless communication on your device. Enable "Wi-Fi" on your device's "Setting" menu. For more on turning on wireless communication, see your device's instruction manual. 2. Select "DIRECT-XXXX-MG7700 series" ("X" represents alphanumeric characters.) from list displayed on device. 3. Enter password.
  • Page 490 3. Tap LAN settings. 4. Tap Change LAN. 2. Tap Activate wireless LAN. If you do not use the machine over wireless LAN, select Activate wired LAN or Disable LAN. Changing Direct Connection Setting Change the settings for the direct connection following the procedure below. Make sure machine is turned on.
  • Page 491 1. Tap touch screen. 2. Enter device name (up to 32 characters). 3. Tap OK to finish entering device name. 4. Tap OK to finish specifying device name. • To change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting to the machine Tap C to display the confirmation screen.
  • Page 492: Printing By Placing A Smartphone Over Machine

    • May not be available depending on your country or region. • The application can be downloaded for free; however, Internet connection fees apply. Printing with NFC Before you start printing, make sure "Canon PRINT Inkjet/SELPHY" is installed on your smartphone. Load paper. 2. Start "Canon PRINT Inkjet/SELPHY".
  • Page 493 Troubleshooting Cannot Print/Scan from NFC Compliant Device...
  • Page 494: Printing Using A Web Service

    Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print...
  • Page 495 Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
  • Page 496 Printing with Google Cloud Print The machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the machine to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
  • Page 497 LAN connection with the machine and internet connection are required to delete the machine from Google Cloud Print. Internet connection fees apply.
  • Page 498: Printing Using Operation Panel

    Printing Using Operation Panel Printing Photo Data Printing Templates Such as Lined or Graph Paper Printing Documents (PDF File) Saved on Memory Card Disc Label Printing...
  • Page 499: Printing Photo Data

    Printing Photo Data Printing Photographs Saved on Memory Card Advanced photo Menu Printing Photo with Trimming Setting Items for Photo Printing Using Operation Panel Using Useful Display Functions Printing Photo While Viewing Slide Show...
  • Page 500: Printing Photographs Saved On Memory Card

    Printing Photographs Saved on Memory Card You can print the photograph saved on the memory card easily. This section describes the procedure to print the photograph in Photo print. Make sure machine is turned on. Load photo paper. 3. Flick HOME screen and tap Photo print.
  • Page 501 A. Total number of copies Total number of copies is displayed. When tapping, the Check total no. of copies screen is displayed and you can check the number of copies for each photo. On the Check total no. of copies screen, you can change the number of copies for each photo.
  • Page 502 For details: Using Useful Display Functions D. Settings Tap to display the Settings screen. You can change the settings of page size, media type, and print quality and so on. For more on the setting items: Setting Items for Photo Printing Using Operation Panel E.
  • Page 503 For details: Using Useful Display Functions G. Multi display Tap to display the multiple photos at once. For more on the display method: Using Useful Display Functions 6. Touch Color button. The machine starts printing. Note • Touch the Stop button to cancel printing. •...
  • Page 504 Note • While processing the print job, you cannot change the setting for Page size or Type on print settings confirmation screen. The setting is the same as the setting for the photo included in the print job. 3. Touch Color button. The reserved photo is printed next to the photo that has already been started printing.
  • Page 505: Advanced Photo Menu

    Advanced photo Menu The following menus are selectable in the Advanced print menu to print photos saved on the memory card. Trimming print You can edit photo displayed on the touch screen by trimming them and print. Printing Photo with Trimming Slide show You can view the photos saved on the memory card with the slide show.
  • Page 506: Printing Photo With Trimming

    Printing Photo with Trimming You can edit photo displayed on the touch screen by trimming them and print. Make sure machine is turned on. Load photo paper. 3. Flick HOME screen and tap Advanced print. Using the Operation Panel Insert memory card into card slot. Note •...
  • Page 507 A. Tap to switch the aspect ratio of the trimming frame. B. Drag to position the trimming frame. C. Drag to set the trimming frame size. D. Tap to finalize your selection of trimming area. When the area to be cropped is specified, the print setting confirmation screen is displayed. 8.
  • Page 508: Setting Items For Photo Printing Using Operation Panel

    Setting Items for Photo Printing Using Operation Panel You can specify the setting of page size, media type, photo fix and so on to print the photos saved on the memory card. Print Settings Screen How to display the print settings screen varies with the print menu. •...
  • Page 509: Photo Fix

    Note • Depending on the print menu, some setting items cannot be selected. This section describes the setting items in Photo print. The setting item which cannot be selected is displayed grayed out or not displayed. • Some settings cannot be specified in combination with the other setting items or the print menus. If the setting which cannot be specified in combination is selected, and Error details are displayed on the touch screen.
  • Page 510 Note • The shooting date is printed according to the settings of Date display format in Device user settings under Device settings under Setup. Device user settings...
  • Page 511: Using Useful Display Functions

    Using Useful Display Functions You can display the multiple photos at once, specify the date (last modified date of data) to select photos, and switch the photo group. Viewing Multiple Photos to Select Photo Specifying Date to Select Photo Zooming in on Photo Switching Photo Group Viewing Multiple Photos to Select Photo The following screen is displayed by tapping...
  • Page 512 Note • The date is displayed according to the settings of Date display format in Device user settings under Device settings under Setup. Device user settings Zooming in on Photo The following screen is displayed by tapping on the photo selection screen. A.
  • Page 513: Printing Photo While Viewing Slide Show

    Printing Photo While Viewing Slide Show You can view the photos saved on the memory card with the slide show. In the slide show, the photos are displayed one after another automatically. While viewing the slide show, you can print your favorite photo. Make sure machine is turned on.
  • Page 514 When starting printing, load paper and touch the Color button. Note • You can change the print settings by tapping Print settings. Setting Items for Photo Printing Using Operation Panel • To resume the slide show, tap Resume while the slide show pauses. •...
  • Page 515: Printing Templates Such As Lined Or Graph Paper

    Printing Templates Such as Lined or Graph Paper You can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter-sized plain paper. Printable template forms Printing template forms Printable template forms The following templates are available: •...
  • Page 516 • Staff paper You can print staff paper with 10 or 12 staves. Setting on the touch screen: ◦ Staff paper 1 (10 staves) ◦ Staff paper 2 (12 staves) • Handwriting paper You can print handwriting paper. Setting on the touch screen: Handwriting paper (3 lines) •...
  • Page 517 Printable template forms 6. Specify settings as necessary. 1. Copies Specify the number of copies. 2. Page size Select the page size depending on the loaded paper. Note • Depending on the form, some setting of page size cannot be specified. If it is selected, and Error details are displayed on the touch screen.
  • Page 518: Printing Documents (Pdf File) Saved On Memory Card

    Printing Documents (PDF File) Saved on Memory Card You can print PDF files made using Canon IJ Scan Utility or My Image Garden (application software compatible with the machine) from a memory card. Note • You can print PDF files from a memory card which satisfy the following conditions. Other than the following PDF file cannot be printed even if they appear on the document list.
  • Page 519 If one of the following conditions is applicable to the PDF files, they are not printable. • PDF files saved using application software other than Canon IJ Scan Utility and My Image Garden (application software compatible with the machine) •...
  • Page 520 • Characters other than the machine name, IJ Scan Utility, or My Image Garden are displayed on Created with. • The PDF files made using application software other than Canon IJ Scan Utility and My Image Garden (application software compatible with the machine) are not printable even if they are saved using Canon IJ Scan Utility or My Image Garden.
  • Page 521 • If the document size is larger than the page size specified on the machine, the document will be printed at a reduced size. In this case, thin lines on the document may not be printed or images may be misaligned.
  • Page 522: Disc Label Printing

    Disc Label Printing Copying Label Side of Disc Printing Photo from Memory Card onto Disc Label...
  • Page 523: Copying Label Side Of Disc

    Copying Label Side of Disc You can copy the label of an existing BD/DVD/CD and print it on a printable disc. Important • You cannot print on 3.15 inches / 8 cm printable discs. • Do not attach the disc tray or place the printable disc until the message asking you to set them is displayed.
  • Page 524 • For information on printable discs, contact their manufacturers. 5. Tap printable disc type. Note • If your printable disc is the recommended disc, specify Recommended disc for the suitable density printing. If not, specify Other disc. 6. Follow on-screen instructions to load copy source BD/DVD/CD on platen glass and tap OK. The print setting confirmation screen is displayed.
  • Page 525 Note • You can see the procedure to set the printable disc by tapping How to set. The next screen is displayed by tapping Next. Additionally, touching the Stop button returns to the print confirmation screen. • For more on setting the printable disc: Placing a Printable Disc 9.
  • Page 526: Printing Photo From Memory Card Onto Disc Label

    Printing Photo from Memory Card onto Disc Label You can print a photograph saved on a memory card onto the disc label of the printable disc. Important • You cannot print on 3.15 inches / 8 cm printable discs. • Do not attach the disc tray or place the printable disc until the message asking you to set them is displayed.
  • Page 527 B. Tap to specify the inner circle. C. Tap to finalize to specify the print area. Note • Measure the outer and inner diameters of the printing surface of the printable disc and make sure you set a value smaller than the measured value for the outer diameter, and a value larger than the measured value for the inner diameter.
  • Page 528 Placing a Printable Disc 11. Tap OK. The machine starts printing. Note • Touch the Stop button to cancel printing. • After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried.
  • Page 529: Printing From Digital Camera

    Printing from Digital Camera Printing Photographs Directly from PictBridge (Wireless LAN) Compliant Device PictBridge (Wireless LAN) Print Settings...
  • Page 530: Printing Photographs Directly From Pictbridge (Wireless Lan) Compliant Device

    Printing Photographs Directly from PictBridge (Wireless LAN) Compliant Device You can connect a PictBridge (Wireless LAN) compliant device such as a digital camera, camcorder, or mobile phone to the machine through LAN, and print recorded images directly without using a computer. Connectable devices: PictBridge (Wireless LAN) compliant device Printable image data format:...
  • Page 531 You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliant device. Select the size and type of paper that you loaded in the machine. Settings on PictBridge (Wireless LAN) Compliant Device If your PictBridge (Wireless LAN) compliant device does not have a setting menu, change the setting from the machine.
  • Page 532: Pictbridge (Wireless Lan) Print Settings

    PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge (Wireless LAN) compliant devices. Setting item names may be different depending on the brand or model of your device.
  • Page 533 (1-up). (May not be available with some Canon-brand PictBridge (Wireless LAN) compliant devices.) *3 Printed in 35 mm Film Style Layout (Contact Printing Layout). Available only with a Canon-brand PictBridge (Wireless LAN) compliant device. (May not be available with some Canon-brand PictBridge (Wireless LAN) compliant devices.)
  • Page 534 Note • If you select Disc label print setting, the Set disc print area screen is displayed to change the disc label print setting. PictBridge print settings...
  • Page 535: Paper Settings

    Paper Settings By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. Note •...
  • Page 536 Note • Depending on the registered cassette paper information, the screen to make sure whether you apply the registered information to the paper settings for copying is displayed. If you tap Yes, the information is applied to the paper settings for copying. •...
  • Page 537 Check the message and tap OK. When the screen to select the operation is displayed, select one of the operations below. Note • Depending on the setting, the choices below may not be displayed. Print with the loaded paper. Select if you want to print on the paper loaded in the cassette without changing the paper settings. For example, when the paper setting for printing or copying is A5 and the cassette paper information registered to the machine is A4, the machine starts printing or copying with A5 on the paper loaded in the cassette.
  • Page 538 ◦ When you print using the printer driver: The message which prevents misprinting is disabled by default. To change the display setting when you print using the printer driver: ■ For Windows: Changing the Printer Operation Mode ■ For Mac OS: Changing the Printer Operation Mode Important •...
  • Page 539: Copying

    Copying Making Copies Basics Reducing/Enlarging Copies Two-Sided Copying Special Copy Menu Copying from Smartphone/Tablet...
  • Page 540: Making Copies

    Making Copies This section describes the procedure to copy with Copy. Make sure machine is turned on. Load paper. 3. Flick HOME screen and tap Copy. Using the Operation Panel The Copy standby screen is displayed. Load original on platen glass. 5.
  • Page 541 For more on the setting items: Setting Items for Copying D. Tap to preview an image of the printout on the preview screen. For details: Displaying Preview Screen E. Tap to specify the page size. 6. Touch Color button for color copying, or Black button for black & white copying. The machine starts copying.
  • Page 542 Adding Copying Job (Reserve copy) You can add the copying job while printing (Reserve copy). The screen below is displayed when you can add the copying job. Load the original on the platen glass and touch the same button (the Color button or the Black button) as the one which you previously touched.
  • Page 543: Displaying Preview Screen

    Displaying Preview Screen When is displayed on the Copy standby screen, tapping allows you to preview an image of the printout on the preview screen. Important • In the following conditions, is not displayed when the Copy standby screen is displayed. •...
  • Page 544: Setting Items For Copying

    Setting Items for Copying You can change the copy settings such as magnification and intensity. Print Settings Screen Note • For more on the print setting screen or the setting item for Photo copy, see Copying Photos. How to display the print setting screen varies with the copy menu. •...
  • Page 545 Note • Depending on the copy menu, some setting items cannot be selected. This section describes the setting items in Copy. The setting item which cannot be selected is displayed grayed out. For more on the setting items for Photo copy, see Copying Photos.
  • Page 546 Adjust print quality according to the original. Important • If you use Draft with Type set to Plain paper and the quality is not as good as expected, select Standard or High for Print qlty and try copying again. • Select High for Print qlty to copy in grayscale. Grayscale renders tones in a range of grays instead of black or white.
  • Page 547: Reducing/Enlarging Copies

    Reducing/Enlarging Copies You can specify the magnification optionally or select the preset-ratio copying or fit-to-page copying. The screen below is displayed when you tap Settings in the Copy standby screen and tap Magnif. to select the reduction/enlargement method. A. Tap to display the screen below. 1.
  • Page 548 • Preset ratio You can select one of the preset ratios to reduce or enlarge copies. Select the appropriate ratio for size of original and page size. The setting in Magnif.: 70% A4->A5/86% A4->B5/94% A4->LTR/115% B5->A4/141% A5->A4/156% 5x7->LTR/183% 4x6->LTR Note •...
  • Page 549: Two-Sided Copying

    Two-Sided Copying When you select 2-sided for 2-sidedPrintSetting in Copy, you can copy two original pages onto the both sides of a single sheet of paper. Select 2-sided and tap OK. If you tap Advanced with 2-sided selected, you can specify the orientation and the stapling side of the original.
  • Page 550 • If you are copying in black & white, print intensity of the Two-sided copy may differ from that of a single- sided copy. When checking orientation: When you are using the preview screen, the screen below is displayed before copying starts so that you can check the orientation.
  • Page 551: Special Copy Menu

    Special Copy Menu The following menus are selectable in the Advanced print menu to copy originals. Borderless copy You can copy images so that they fill the entire page without borders. Copying without Borders Frame erase copy When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows.
  • Page 552: Copying Two Pages Onto Single Page

    Copying Two Pages onto Single Page When you select 2-on-1 copy for Layout in Copy, you can copy two original pages onto a single sheet of paper by reducing each image. Tap Settings on the Copy standby screen to display the print settings screen and select 2-on-1 copy for Layout.
  • Page 553 If you use this function in combination, select 2-sided for 2-sidedPrintSetting and select the orientation and the stapling side of print paper on the Print settings screen. For more on two-sided copy function: Two-Sided Copying When checking orientation: When you are using the preview screen, the screen below is displayed before copying starts so that you can check the orientation.
  • Page 554 • If you use this function in combination with Two-sided copy, the screen above is displayed after scanning the second sheet of original is complete. Follow the on-screen instructions to scan the third and fourth sheet of original.
  • Page 555: Copying Four Pages Onto Single Page

    Copying Four Pages onto Single Page When you select 4-on-1 copy for Layout in Copy, you can copy four original pages onto a single sheet of paper by reducing each image. Four different layouts are available. Select 4-on-1 copy and tap OK. If you tap Advanced with 4-on-1 copy selected, you can specify the orientation and the order of the original.
  • Page 556 After selecting the order, you can select whether you use the preview screen. If you tap ON, the preview screen is displayed so that you can check the orientation. Note • If Device memory is full. Cannot continue process. appears on the touch screen when scanning, set the print quality to Standard and try copying again.
  • Page 557 Remove the sheet of original from the platen glass after scanning and load the next sheet on the platen glass and tap Scan. B. Tap to start copying the original already scanned. After scanning the fourth sheet of original, the machine starts copying. Note •...
  • Page 558: Copying Thick Originals Such As Books

    Copying Thick Originals Such as Books When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Using this function, you can reduce unnecessary ink consumption. Make sure machine is turned on. Load paper.
  • Page 559: Copying Without Borders

    Copying without Borders You can copy images on photo paper so that they fill the entire page without borders. Make sure machine is turned on. Load photo paper. 3. Flick HOME screen and tap Advanced print. Using the Operation Panel 4.
  • Page 560: Copying Photos

    Copying Photos You can scan printed photos and print them all at one time. Make sure machine is turned on. Load photo paper. 3. Flick HOME screen and tap Advanced print. Using the Operation Panel 4. Tap Photo copy. 5. Check on-screen instructions and tap OK. 6.
  • Page 561 Select the page size of the loaded paper. 3. Type (Media type) Select the media type of the loaded paper. 4. Print qlty (Print quality) Select print quality according to the original. 5. Border (Bordered/Borderless print) Select bordered or borderless print. 6.
  • Page 562: Copying From Smartphone/Tablet

    Copying from Smartphone/Tablet Installing Canon PRINT Inkjet/SELPHY on your smartphone/tablet allows you to perform copy settings or operations from your smartphone/tablet. Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play. Make sure machine is turned on. Load paper.
  • Page 563: Scanning

    Scanning Scanning from Computer (Windows) Scanning from Computer (Mac OS) Scanning from Operation Panel Scanning Using Smartphone/Tablet...
  • Page 564: Scanning From Computer (Windows)

    Scanning from Computer (Windows) Using IJ Scan Utility Scanning Using Application Software (ScanGear) Other Scanning Methods IJ Network Scanner Selector EX Menu and Setting Screen Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings...
  • Page 565: Scanning From Computer (Mac Os)

    Scanning from Computer (Mac OS) Using IJ Scan Utility Using Scanner Driver Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings...
  • Page 566: Using Ij Scan Utility

    Using IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basics Scanning Documents Scanning Photos Scanning with Favorite Settings Scanning Originals Larger than the Platen (Image Stitch) Adjusting Cropping Frames in the Image Stitch Window Scanning Multiple Originals at One Time Saving after Checking Scan Results Sending Scanned Images via E-mail...
  • Page 567: What Is Ij Scan Utility (Scanner Software)

    What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan documents, photos, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
  • Page 568 Important • Some functions are available only when My Image Garden is installed. Note • Refer to "Settings Dialog" for how to set the applications to integrate with.
  • Page 569: Starting Ij Scan Utility

    IJ Scan Utility. Network Scan Settings From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility.
  • Page 570: Easy Scanning With Auto Scan

    Easy Scanning with Auto Scan You can scan easily by automatically detecting the item type. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again.
  • Page 571: Scanning Documents

    Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog as required.
  • Page 572: Scanning Photos

    Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Positioning Originals (Scanning from Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog as required.
  • Page 573: Scanning With Favorite Settings

    Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan) dialog as required.
  • Page 574: Scanning Originals Larger Than The Platen (Image Stitch)

    Scanning Originals Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note •...
  • Page 575 6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan. 8.
  • Page 576 9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note •...
  • Page 577 Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click (Delete). The selected image is deleted, allowing you to scan the item again.
  • Page 578: Adjusting Cropping Frames In The Image Stitch Window

    Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note •...
  • Page 579: Scanning Multiple Originals At One Time

    Scanning Multiple Originals at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes;...
  • Page 580 5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
  • Page 581 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog 7. Click Custom. Multiple items are scanned at one time. Note •...
  • Page 582: Saving After Checking Scan Results

    Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using Auto scan or the operation panel. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 583 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog 5.
  • Page 584 Note • The default save folder is the Pictures folder. 7. Click OK. Scanned images are saved according to the settings.
  • Page 585: Sending Scanned Images Via E-Mail

    Sending Scanned Images via E-mail You can send scanned images via e-mail. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility. 2. Click Settings..Settings dialog appears. 3. Click Photo Scan. 4.
  • Page 586 Note • You can add e-mail clients to use for attachments from the pop-up menu. • If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears.
  • Page 587 Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Auto Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Photo. Scanning starts. When scanning is completed, the specified e-mail client starts and the images will be attached to a new message.
  • Page 588: Extracting Text From Scanned Images (Ocr)

    Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in your text editor. Note • You can extract text when scanning via Document, Custom, or Driver. • The screens for scanning documents are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 589 Note • If a compatible application is not installed, the text in the image is extracted and appears in your text editor. Text to be displayed is based on Document Language in the Settings (General Settings) dialog. Select the language you want to extract in Document Language and scan. •...
  • Page 590 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Document. Scanning starts. When scanning is completed, the scanned images are saved according to the settings, and the extracted text appears in the specified application.
  • Page 591: Ij Scan Utility Screens

    IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Settings (Auto Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (Save to PC (Auto)) Dialog Settings (Save to PC (Document)) Dialog Settings (Save to PC (Photo)) Dialog Settings (Attach to E-mail (Auto)) Dialog...
  • Page 592: Ij Scan Utility Main Screen

    IJ Scan Utility Main Screen From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon.
  • Page 593 Instructions Opens this guide. Settings... Displays the Settings dialog in which you can specify the scan/save settings and the response after scanning.
  • Page 594: Settings Dialog

    Settings Dialog There are three tabs in the Settings dialog: (Scanning from a Computer), (Scanning from the Operation Panel), and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden.
  • Page 595 Important • When the Settings dialog is displayed from My Image Garden, the (Scanning from the Operation Panel) tab does not appear. (General Settings) Tab You can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily.
  • Page 596 Settings (Auto Scan) Dialog Click Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog. In the Settings (Auto Scan) dialog, you can make advanced scan settings to scan by automatically detecting the item type. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area...
  • Page 597 Refer to "Positioning Originals (Scanning from Computer)" for how to place items. Note • To reduce moire in scans, set Select Source to Magazine in the Settings (Document Scan) dialog or Settings (Custom Scan) dialog, then click Document or Custom in the IJ Scan Utility main screen. (1) Scan Options Area Apply recommended image correction Applies suitable corrections automatically based on the item type.
  • Page 598 PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting. High Compresses the file size when saving, allowing you to reduce the load on your network/server. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search.
  • Page 599 Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 600 Settings (Document Scan) Dialog Click Document Scan on the (Scanning from a Computer) tab to display the Settings (Document Scan) dialog. In the Settings (Document Scan) dialog, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
  • Page 601 Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Note •...
  • Page 602 Note • Scanning takes longer than usual when you enable Reduce moire. Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • Click Driver in the IJ Scan Utility main screen and scan to correct gutter shadows when scanning non-standard size items or specified areas.
  • Page 603 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
  • Page 604 Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are created. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
  • Page 605 Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 606 Settings (Photo Scan) Dialog Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog. In the Settings (Photo Scan) dialog, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
  • Page 607 Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Important •...
  • Page 608 Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif is selected in Data Format. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
  • Page 609 Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 610 Settings (Custom Scan) Dialog Click Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan) dialog. In the Settings (Custom Scan) dialog, you can make advanced scan settings to scan according to your preference. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
  • Page 611 • To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. • A4 size photos • Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off •...
  • Page 612 Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. • When Select Source is Auto: Apply recommended image correction Applies suitable corrections automatically based on the item type. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan.
  • Page 613 Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • Click Driver in the IJ Scan Utility main screen and scan to correct gutter shadows when scanning non-standard size items or specified areas. Refer to "Gutter Correction"...
  • Page 614 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
  • Page 615 Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF, PDF (Multiple Pages), or Auto is selected in Data Format. Note •...
  • Page 616 Note • To add an application or folder to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 617 Settings (Scan and Stitch) Dialog Click Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan and Stitch) dialog. In the Settings (Scan and Stitch) dialog, you can make advanced scan settings for scanning items larger than the platen.
  • Page 618 Color Mode Select the color mode in which to scan the item. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. Important •...
  • Page 619 Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Important • You cannot select JPEG/Exif when Color Mode is Black and White. Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format.
  • Page 620 (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images.
  • Page 621 Settings (Driver) Dialog Click Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog. In the Settings (Driver) dialog, you can specify how to save images when scanning items by starting the scanner driver from IJ Scan Utility and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area Important...
  • Page 622 Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Note • When PDF or PDF (Multiple Pages) is selected, images up to 9600 pixels x 9600 pixels can be scanned.
  • Page 623 • When the Settings dialog is displayed from My Image Garden, this option does not appear. Note • When this checkbox is not selected, images up to 10208 pixels x 14032 pixels can be scanned. Check scan results Displays the Save Settings dialog after scanning.
  • Page 624 Settings (Save to PC (Auto)) Dialog Click Save to PC (Auto) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Auto)) dialog. In the Settings (Save to PC (Auto)) dialog, you can specify how to respond when saving images to a computer after scanning them from the operation panel by automatically detecting the item type.
  • Page 625 Note • Scanning takes longer than usual when you enable this function. (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note •...
  • Page 626 If this checkbox is not selected, files are saved directly in the folder specified in Save in. (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images.
  • Page 627 Settings (Save to PC (Photo)) Dialog Click Save to PC (Photo) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Photo)) dialog. In the Settings (Save to PC (Photo)) dialog, you can specify how to respond when saving images to a computer as photos after scanning them from the operation panel.
  • Page 628 Save in Displays the folder in which to save the scanned images. To add a folder, select Add... from the pop- up menu, then click (Plus) in the displayed dialog and specify the destination folder. The default save folder is the Pictures folder. Data Format Set from the operation panel.
  • Page 629 Settings (Save to PC (Document)) Dialog Click Save to PC (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Document)) dialog. In the Settings (Save to PC (Document)) dialog, you can specify how to respond when saving images to a computer as documents after scanning them from the operation panel.
  • Page 630 Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • When you enable this function, scanning may take longer than usual with network connection. Correct slanted text document Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10 degrees) of the document.
  • Page 631 Save in Displays the folder in which to save the scanned images. To add a folder, select Add... from the pop- up menu, then click (Plus) in the displayed dialog and specify the destination folder. The default save folder is the Pictures folder. Data Format Set from the operation panel.
  • Page 632 Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 633 Settings (Attach to E-mail (Auto)) Dialog Click Attach to E-mail (Auto) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Auto)) dialog. In the Settings (Attach to E-mail (Auto)) dialog, you can specify how to respond when attaching images to an e-mail after scanning them from the operation panel by automatically detecting the item type.
  • Page 634 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
  • Page 635 (3) Application Settings Area E-mail Client Specify the e-mail client to use for attaching scanned images. You can specify the e-mail client you want to start from the pop-up menu. Note • To add an e-mail client to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify the e-mail client.
  • Page 636 Settings (Attach to E-mail (Photo)) Dialog Click Attach to E-mail (Photo) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Photo)) dialog. In the Settings (Attach to E-mail (Photo)) dialog, you can specify how to respond when attaching images to an e-mail as photos after scanning them from the operation panel.
  • Page 637 Save in Displays the folder in which to save the scanned images. To add a folder, select Add... from the pop- up menu, then click (Plus) in the displayed dialog and specify the destination folder. The default save folder is the Pictures folder. Data Format Set from the operation panel.
  • Page 638 Settings (Attach to E-mail (Document)) Dialog Click Attach to E-mail (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Document)) dialog. In the Settings (Attach to E-mail (Document)) dialog, you can specify how to respond when attaching images to an e-mail as documents after scanning them from the operation panel.
  • Page 639 Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • When you enable this function, scanning may take longer than usual with network connection. Correct slanted text document Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10 degrees) of the document.
  • Page 640 Save in Displays the folder in which to save the scanned images. To add a folder, select Add... from the pop- up menu, then click (Plus) in the displayed dialog and specify the destination folder. The default save folder is the Pictures folder. Data Format Set from the operation panel.
  • Page 641 Settings (General Settings) Dialog Click the (General Settings) tab to display the Settings (General Settings) dialog. In the Settings (General Settings) dialog, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Important •...
  • Page 642 Folder to Save Temporary Files Displays the folder in which to save images temporarily. Click Browse... to specify the destination folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 643: Network Selection Screen

    Network Selection Screen You can select the scanners or printers to be used for scanning or printing over a network from your computer or the operation panel. Network Selection Screen In Product Name in the Settings (General Settings) dialog, select an item with "Network" after the product name from the list, then click Select that appears to the right of the product name to display the network selection screen.
  • Page 644 Note • If the Bonjour service name of your scanner or printer does not appear or cannot be selected, check the following, click OK to close the screen, then reopen it and try selecting again. • The scanner driver is installed •...
  • Page 645: Save Settings Dialog

    Save Settings Dialog Select the Check scan results checkbox in Save Settings of the Settings dialog to display the Save Settings dialog after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. Important •...
  • Page 646 (3) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
  • Page 647 Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note •...
  • Page 648: Image Stitch Window

    Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area...
  • Page 649 Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item. Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved.
  • Page 650 Save Save Saves the two scanned images as one image. Cancel Cancels Stitch scan. (2) Toolbar You can delete the scanned images or adjust the previewed images. (Delete) Deletes the image selected in the Thumbnail View area. (Enlarge/Reduce) Allows you to enlarge or reduce the preview image. Left-clicking the Preview area enlarges the displayed image.
  • Page 651 When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear.
  • Page 652: Using Scanner Driver

    Using Scanner Driver You can scan by starting the scanner driver from various applications. Refer to Help of Mac OS for how to scan. Note • Refer to "Image Corrections and Color Adjustments" for details on the setting procedures for image correction and color adjustment.
  • Page 653: Image Corrections And Color Adjustments

    Image Corrections and Color Adjustments You can correct images and adjust colors using the scanner driver. Important • When image correction or color adjustment is applied to items without moire, dust/scratches, or faded colors, the color tone may be adversely affected. •...
  • Page 654 Note • If the image is not adjusted properly with Auto, specify the item type. • The color tone may change from the source image due to the Image Adjustment. In that case, set Image Adjustment to None. Reduce Dust Scanned photos may contain white dots caused by dust or scratches.
  • Page 655 Select this when the photo is slightly grainy. Medium It is recommended that you normally select this setting. High Select this when the photo is very grainy. This can affect the gradation and sharpness of the image. Important • Correction may not be applied properly if the scan area is too small. Gutter Correction Use this function to correct shadows that appear between pages when scanning open booklets.
  • Page 656 • How to place the item depends on your model and the item to be scanned. Unsharp Mask Emphasizes the outline of the subjects to sharpen the image. Descreen Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned.
  • Page 657: General Notes (Scanner Driver)

    General Notes (Scanner Driver) The scanner driver is subject to the following restrictions. Keep these points in mind when using the scanner driver. Scanner Driver Restrictions • If the computer is shared among multiple users or when you have logged out and back on, a message indicating that the scanner driver is in use may appear.
  • Page 658: Updating The Scanner Driver

    Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver...
  • Page 659: Obtaining The Latest Scanner Driver

    Obtaining the Latest Scanner Driver Upgrading your current scanner driver to the latest scanner driver may solve some problems you have experienced. To obtain the scanner driver, access our website and download the scanner driver for your model. Important • Scanner driver can be downloaded for free; however, Internet connection fees apply. Related Topic Before Installing the Scanner Driver Installing the Scanner Driver...
  • Page 660: Before Installing The Scanner Driver

    Before Installing the Scanner Driver Check the following points before installing the scanner driver. Check these also when you cannot install the scanner driver. Machine Status • If the machine and computer are connected with a USB cable, disconnect the USB cable from the computer.
  • Page 661: Installing The Scanner Driver

    Installing the Scanner Driver Access our website via the Internet to download the latest scanner driver. Follow these steps to install the downloaded scanner driver. 1. Mount the disk. Double-click the downloaded disk image file. The file is decompressed and the disk is mounted. 2.
  • Page 662: Scanning Tips

    Scanning Tips Resolution Data Formats...
  • Page 663: Resolution

    Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution," and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image;...
  • Page 664: Data Formats

    Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format.
  • Page 665: Positioning Originals (Scanning From Computer)

    Positioning Originals (Scanning from Computer) Learn how to place items on the platen of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important • Do not place objects on the document cover. When you open the document cover, the objects may fall into your scanner or printer, resulting in malfunction.
  • Page 666 Placing Multiple Items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area cannot be scanned. more than 0.4 inch (1 cm) Note •...
  • Page 667: Network Scan Settings

    In the IJ Scan Utility main screen, select your scanner or printer that is connected to a network. Start IJ Scan Utility. 2. Select "Canon XXX series Network" (where "XXX" is the model name) for Product Name. You can scan via a network connection.
  • Page 668 4. In Product Name, select an item with "Network" after the product name, then click Select that appears to its right. network selection screen appears. 5. Click Scan-from-Operation-Panel Settings. The Scan-from-Operation-Panel Settings screen appears. 6. Select your scanner or printer from Scanners and click OK. 7.
  • Page 669: Scanning From Operation Panel

    Scanning from Operation Panel Forwarding Scanned Data to Computer Using Operation Panel Basics Attaching Scanned Data to E-mail Using Operation Panel Setting Items for Scanning Using Operation Panel Setting Up Operation Panel with IJ Scan Utility (Windows) Setting Up Operation Panel with IJ Scan Utility (Mac OS)
  • Page 670: Forwarding Scanned Data To Computer Using Operation Panel

    Network Scan Settings • The destination and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For more on settings of Canon IJ Scan Utility: ◦...
  • Page 671 Go to step 3. Note • If the screen for selecting to which you save the data is displayed, tap PC and tap Local (USB). The Scan standby screen is displayed. If you forward the data to the network-connected computer: The screen for selecting to which you save the data is displayed.
  • Page 672 Note • If you tap Local (USB) on the Select PC screen, the data is forwarded to the USB-connected computer. • When you forward the scanned data to the computer using WSD (one of the network protocols supported in Windows 8.1, Windows 8, Windows 7, and Windows Vista), select Enable for WSD scan from this device on WSD setting on Other settings in LAN settings under Device settings.
  • Page 673 If you do not continue scanning, tap End. The scanned data is forwarded to the computer. Scanned data is forwarded to the computer according to the settings specified in Canon IJ Scan Utility. Remove the original on the platen glass after scanning is complete.
  • Page 674 The program selection screen may be displayed after touching the Color or Black button for the first time. In this case, specify Canon IJ Scan Utility as the application software to use, select Always use this program for this action, and then click OK. From the next time, Canon IJ Scan Utility is automatically started.
  • Page 675: Attaching Scanned Data To E-Mail Using Operation Panel

    Network Scan Settings • The mail software and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For more on settings of Canon IJ Scan Utility: ◦...
  • Page 676 Note • If the Scan standby screen for forwarding the data to the USB-connected computer is displayed on the touch screen, tap to display the screen for selecting to which you save the data. 3. Tap Attach to E-mail. 4. Tap computer to forward scanned data. Tap Local (USB) for a USB-connected computer, or tap the computer to forward the scanned data for a network-connected computer.
  • Page 677 If you do not continue scanning, tap End. The scanned data is forwarded to the computer. Scanned data is forwarded to the computer and attached to an e-mail according to the settings specified in Canon IJ Scan Utility. For the settings or how to send an e-mail, refer to the mail software's instruction manual.
  • Page 678 The program selection screen may be displayed after touching the Color or Black button for the first time. In this case, specify Canon IJ Scan Utility as the application software to use, select Always use this program for this action, and then click OK. From the next time, Canon IJ Scan Utility is automatically started.
  • Page 679: Setting Items For Scanning Using Operation Panel

    • When you forward the scanned data to the computer or attach the data to an e-mail, you can specify the destination and file name using Canon IJ Scan Utility. • For Windows: Settings Dialog Box •...
  • Page 680 1. Scan size Select the size of the original. 2. Format Select the data format of the scanned data. 3. Scan res (Scan resolution) Select the resolution for scanning. 4. Reduce show-thru (Reducing show-through) Characters on the back may show through when scanning a thin document such as a newspaper. Select ON if characters seem to show through on the scanned document.
  • Page 681: Setting Up Operation Panel With Ij Scan Utility (Mac Os)

    Setting Up Operation Panel with IJ Scan Utility (Mac OS) IJ Scan Utility allows you to specify how to respond when scanning from the operation panel. Note • The screens for scanning with Auto Scan from the operation panel are used as examples in the following descriptions.
  • Page 682 Settings (Save to PC (Photo)) Dialog Settings (Attach to E-mail (Auto)) Dialog Settings (Attach to E-mail (Document)) Dialog Settings (Attach to E-mail (Photo)) Dialog 4. Set Scan Options. 5. Specify the file name and other settings in Save Settings.
  • Page 683 6. Select the application you want to start after scanning in Application Settings. 7. Click OK. The responses will be executed according to the specified settings when you start scanning from the operation panel.
  • Page 684: Scanning Using Smartphone/Tablet

    This machine supports the following scan functions. PIXMA/MAXIFY Cloud Link PIXMA/MAXIFY Cloud Link is a web service provided by Canon. Save scanned images to data storage services through integration with various cloud services without using a computer. Using PIXMA/MAXIFY Cloud Link Short-Range Wireless Communication Technology "Near Field...
  • Page 685 Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
  • Page 686: Scanning By Placing A Smartphone Over Machine

    • The application can be downloaded for free; however, Internet connection fees apply. Scanning with NFC Before you start scanning, make sure "Canon PRINT Inkjet/SELPHY" is installed on your smartphone. Load original on platen glass. 2. Start "Canon PRINT Inkjet/SELPHY".
  • Page 687: Troubleshooting

    Troubleshooting Frequently Asked Questions • Cannot Find Machine on Network • Cannot Find Machine on Wireless LAN • Printing Does Not Start • Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear • An Error Occurs • Print Results Are Unsatisfactory •...
  • Page 688 • Copying/Printing Stops • Print Results Are Unsatisfactory • No Ink Comes Out • Paper Jams • Paper Does Not Feed Properly/"No Paper" Error • Cannot Print on Disc Label • Automatic Duplex Printing Problems • Scan Results Are Unsatisfactory (Windows) •...
  • Page 689: Network Communication Problems

    Network Communication Problems Cannot Find Machine on Network Network Connection Problems Other Network Problems...
  • Page 690: Cannot Find Machine On Network

    Cannot Find Machine on Network Cannot Find Machine on Printers on Network List Screen Cannot Find Machine on Check Printer Settings Screen Cannot Find Machine on Wireless LAN Cannot Find Machine on Wired LAN Note • You cannot use the wireless LAN and the wired LAN at the same time.
  • Page 691: Cannot Find Machine On Check Printer Settings Screen

    Cannot Find Machine on Check Printer Settings Screen If the machine cannot be found on the Check Printer Settings screen during network communications setup, check the network settings and try again. Cannot Find Machine During Wireless LAN Setup: Check 1 Cannot Find Machine During Wired LAN Setup: Check 1 Important •...
  • Page 692: Cannot Find Machine During Wireless Lan Setup: Check 1

    Cannot Find Machine During Wireless LAN Setup: Check 1 Are machine and network device (router, etc.) turned on? Make sure machine is turned on. Confirming that the Power Is On Make sure network device (router, etc.) is turned on. If machine or network device is off: Turn on machine or network device.
  • Page 693: Cannot Find Machine During Wireless Lan Setup: Check 2

    Cannot Find Machine During Wireless LAN Setup: Check 2 Is machine set to allow wireless communication? Make sure the icon is displayed on the touch screen. If icon is not displayed: The machine is not set to allow wireless communication. Turn on wireless communication on the machine. Once you have turned on wireless communication, click Back to Top on the Check Printer Settings screen to redo the network communication setup from the beginning.
  • Page 694: Cannot Find Machine During Wireless Lan Setup: Check 3

    Cannot Find Machine During Wireless LAN Setup: Check 3 Is machine connected to wireless router? Use the icon on the touch screen to make sure the machine is connected to the wireless router. icon is displayed: Make sure the wireless router you are using is configured to use 2.4 GHz bandwidth. For more on checking the setting of the wireless router, refer to the instruction manual supplied with the wireless router or contact its manufacturer.
  • Page 695 icon is displayed: Go to check 4. Cannot Find Machine During Wireless LAN Setup: Check 4...
  • Page 696: Cannot Find Machine During Wireless Lan Setup: Check 4

    Cannot Find Machine During Wireless LAN Setup: Check 4 Does computer show same connected wireless router SSID as machine? Check the SSID of the wireless router for the machine on the touch screen. Select Setup on HOME screen and select Device settings > LAN settings > Confirm LAN settings > WLAN setting list.
  • Page 697: Cannot Find Machine During Wireless Lan Setup: Check 5

    • If no message appears: Cancel the setup, and then set the security software to allow Canon software to access the network. ◦ For Windows: The file Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM ◦...
  • Page 698: Cannot Find Machine During Wireless Lan Setup: Check 6

    Cannot Find Machine During Wireless LAN Setup: Check 6 Check wireless router settings. Check wireless router network connection settings, such as IP address filtering, MAC address filtering, and DHCP function. Make sure the same radio channel is assigned to the wireless router and the machine. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer.
  • Page 699: Cannot Find Machine During Wired Lan Setup: Check 1

    Cannot Find Machine During Wired LAN Setup: Check 1 Is LAN cable connected, and are machine and router on? Make sure LAN cable is connected. Make sure machine is turned on. Confirming that the Power Is On Make sure router is turned on. If LAN cable is connected and machine or network device is off: Turn on machine or network device.
  • Page 700: Cannot Find Machine During Wired Lan Setup: Check 2

    Cannot Find Machine During Wired LAN Setup: Check 2 Are computer and router configured and can computer connect to network? Make sure you can view web pages on your computer. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication. After that, configure the computer and network device.
  • Page 701: Cannot Find Machine During Wired Lan Setup: Check 3

    Cannot Find Machine During Wired LAN Setup: Check 3 Is machine set to allow wired communication? Make sure the icon is displayed on the touch screen. If icon is not displayed: The machine is not set to allow wired communication. Turn on wired communication on the machine. Once you have turned on wired communication, click Back to Top on the Check Printer Settings screen to redo the network communication setup from the beginning.
  • Page 702: Cannot Find Machine During Wired Lan Setup: Check 4

    Cannot Find Machine During Wired LAN Setup: Check 4 Is machine connected to router? Use the operation panel to make sure the machine is connected to the router. Select Setup on HOME screen and select Device settings > LAN settings > Confirm LAN settings > LAN setting list.
  • Page 703: Cannot Find Machine During Wired Lan Setup: Check 5

    • If no message appears: Cancel the setup, and then set the security software to allow Canon software to access the network. ◦ For Windows: The file Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM ◦...
  • Page 704: Cannot Find Machine During Wired Lan Setup: Check 6

    Cannot Find Machine During Wired LAN Setup: Check 6 Check router settings. Check router network connection settings such as IP address filtering, MAC address filtering, and DHCP function. For more on checking the settings of the router, refer to the instruction manual supplied with the router or contact its manufacturer.
  • Page 705: Cannot Find Machine On Printers On Network List Screen

    Cannot Find Machine on Printers on Network List Screen The machine could not be detected with the current setup method. Select the Setting printer could not be found on the list check box and click Next. The screen to show another setup method is displayed.
  • Page 706: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen

    Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Make sure USB cable is securely plugged in to machine and computer. Check1 Connect the machine and the computer using a USB cable as the illustration below. The USB port is located at the back of the machine.
  • Page 707 7. Redo setup according to instructions on Canon website. Note • For Windows, you can use the Setup CD-ROM to redo setup.
  • Page 708: Cannot Find Machine On Wireless Lan

    Check4 If it is not, perform setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. If using IJ Network Tool, look for machine again.
  • Page 709 If No Driver appears under Name in IJ Network Tool, the machine is not associated with a port. Select Associate Port in the Settings menu to associate a port with the machine. When Printer Driver Is Not Associated with Port Make sure machine and wireless router network settings match.
  • Page 710 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access. If you are using any programs that switch between network environments, check their settings. Some programs use a firewall by default.
  • Page 711: Cannot Find Machine On Wired Lan

    Cannot Find Machine on Wired LAN Make sure machine is turned on. Check1 icon displayed on touch screen? Check2 If the icon is not displayed, tap the icon on the upper right and select Activate wired LAN on the Change LAN screen.
  • Page 712: Network Connection Problems

    Network Connection Problems Machine Suddenly Cannot Be Used Network Key Unknown Administrator Password Set for Machine Unknown Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow Ink Level Not Shown on Printer Status Monitor (Windows)
  • Page 713: Machine Suddenly Cannot Be Used

    Machine Suddenly Cannot Be Used Cannot Communicate with Machine Following Network Settings Change (Windows) Cannot Communicate with Machine via Wireless LAN Cannot Communicate with Machine Using Direct Connection Cannot Communicate with Machine via Wired LAN Cannot Print or Scan from Network Computer Cannot Communicate with Machine Following Network Settings Change (Windows) It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
  • Page 714 Make sure security software's firewall is off. Check10 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
  • Page 715 • Display on the touch screen. Device user settings • Print the network settings. Printing Network Settings 5. Use Setup CD-ROM or follow instructions on Canon website. Cannot Communicate with Machine Using Direct Connection Make sure machine is turned on. Check1...
  • Page 716 If MP Drivers are not installed, install them. Check2 • For Windows: Install the MP Drivers using the Setup CD-ROM or install them from the Canon website. • For Mac OS: Install the MP Drivers from the Canon website. When using wireless LAN, make sure wireless router does not restrict which Check3 computers can access it.
  • Page 717 For more on connecting to and setting up your wireless router, see the wireless router instruction manual or contact its manufacturer. Note • To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC Address.
  • Page 718: Network Key Unknown

    Network Key Unknown WEP or WPA/WPA2 Key Set for Access Point Unknown, Cannot Connect Setting an Encryption Key WEP or WPA/WPA2 Key Set for Access Point Unknown, Cannot Connect For details on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer.
  • Page 719 If the machine is connected to an AirPort Base Station via a LAN, check the settings in Wireless Security of AirPort Utility. • Select 64 bit if WEP 40 bit is selected for key length in AirPort Base Station. • Select 1 for Key ID. Otherwise, computer will not be able to communicate with machine via the wireless router.
  • Page 720: Administrator Password Set For Machine Unknown

    Select Reset all to restore administrator password to default. Reset setting After initializing the machine settings, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website.
  • Page 721: Machine Cannot Be Used After Replacing Wireless Router Or Changing Its Settings

    Changing Its Settings When you replace a wireless router, redo the network setup for the machine. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website.
  • Page 722 With Encryption On, Cannot Communicate with Machine After Changing Encryption Type at Wireless Router If you change the encryption type for the machine and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the machine.
  • Page 723: Printing Is Slow

    Printing Is Slow Machine may be printing or scanning a large job from another computer. Check1 When using wireless LAN, monitor signal status and move machine and Check2 wireless router as necessary. • For Windows: Monitoring Wireless Network Status • For Mac OS: Monitoring Wireless Network Status Make sure there are no obstacles between the wireless router and the machine.
  • Page 724: Ink Level Not Shown On Printer Status Monitor (Windows)

    Ink Level Not Shown on Printer Status Monitor (Windows) Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window...
  • Page 725: Other Network Problems

    Other Network Problems Message Appears on Computer During Setup Packets Are Sent Constantly (Windows) Checking Network Information Restoring to Factory Defaults...
  • Page 726: Message Appears On Computer During Setup

    Message Appears on Computer During Setup Enter Password Screen Appears During Setup Encryption Settings Screen Appears When Access Point Selected from Search Screen "You are connecting the machine to the non encrypted wireless network" Appears Enter Password Screen Appears During Setup The following screen appears if the machine is set up for use with a network and an administrator password has been set.
  • Page 727 Encryption Settings Screen Appears When Access Point Selected from Search Screen This screen appears automatically if the selected wireless router is encrypted. Set the same encryption settings as those set for the wireless router. • For Windows: For more on encryption settings, see Changing Settings in Wireless LAN Sheet. •...
  • Page 728: Packets Are Sent Constantly (Windows)

    If you are using your computer in a network environment other than the one used to set up the machine, disable IJ Network Scanner Selector EX. To disable IJ Network Scanner Selector EX, right-click the icon on the notification area on the desktop and select Disable Canon IJ Network Scanner Selector EX.
  • Page 729: Checking Network Information

    LAN settings Printing Network Settings You can check the network setting information on the computer screen. • For Windows: Canon IJ Network Tool Screen • For Mac OS: Canon IJ Network Tool Menus Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer, follow the instructions below.
  • Page 730 3. Check the IP address or MAC address. Click TCP/IP to check the IP address. Click Hardware to check the MAC address. Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. •...
  • Page 731 3 packets transmitted, 3 packets received, 0% packet loss If packet loss is 100%, communication is not taking place. Otherwise, computer is communicating with target device. Checking Network Settings Information To check the machine's network settings information, print out the network settings information or use the operation panel to display it.
  • Page 732: Restoring To Factory Defaults

    Initialization erases all network settings on the machine, making printing or scanning operation from a computer over a network impossible. To use the machine over a network again after restoring it to the factory defaults, use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. • For Mac OS: Initialization erases all network settings on the machine, making printing or scanning operation from a computer over a network impossible.
  • Page 733: Problems While Printing/Scanning From Smartphone/Tablet

    Problems while Printing/Scanning from Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet Cannot Print/Scan from NFC Compliant Device...
  • Page 734: Cannot Print/Scan From Smartphone/Tablet

    Cannot Print/Scan from Smartphone/Tablet If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the machine. Check the cause of your problem according to the connection method. Cannot Communicate with Machine over Wireless LAN Cannot Communicate with Machine while It Is in Direct Connection Note •...
  • Page 735 If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the network settings of it to match with those of the wireless router. Make sure machine is not placed far away from wireless router. Check5 The wireless router is located indoors within the effective range for wireless communication.
  • Page 736 Make sure there is no source of radio wave interference nearby. Check8 If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the machine as far away from the interference source as possible. Make sure 5 devices are already connected.
  • Page 737: Cannot Print/Scan From Nfc Compliant Device

    Cannot Print/Scan from NFC Compliant Device If you cannot print or scan although Canon PRINT Inkjet/SELPHY is installed in your NFC compliant device, check the following. Is NFC setting set to Enable? Check1 When you use the NFC function, select Enable for NFC setting.
  • Page 738: Printing Problems

    Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Cannot Print on Disc Label Automatic Duplex Printing Problems Copying/Printing Stops Cannot Print Using AirPrint...
  • Page 739: Printing Does Not Start

    Printing Does Not Start Make sure machine is securely plugged in and touch ON button to turn it on. Check1 The POWER lamp flashes while the machine is initializing. Wait until the POWER lamp stops flashing and remains lit. Note •...
  • Page 740 Are Media Type and Page Size settings of printer driver correct? Check7 When using non Canon genuine specialty paper, be sure to select the proper media type or page size correctly in the printer driver. Check the settings following the instructions below and retry the printing.
  • Page 741 Faxes. 3. Open printer driver properties. • In Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series Printer" icon (where "XXX" is your machine's name), and then select Printer properties. • In Windows Vista or Windows XP, right-click "Canon XXX series Printer" icon (where "XXX" is your machine's name), and then select Properties.
  • Page 742 Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On in the dialog that appears. * This may reduce print quality. If printing from your computer, restart computer. Check11...
  • Page 743: Paper Jams

    Paper Jams When paper jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. • When a Support Code and a Message Are Displayed on Computer Screen: ◦ For Windows: ◦ For Mac OS: * The screen differs depending on the OS you are using. •...
  • Page 744 To remove the jammed paper, see List of Support Code for Error (Paper Jams). Note • You can also search for details on resolving the errors indicated by the support code shown. Search...
  • Page 745: Print Results Are Unsatisfactory

    Print Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check1 If these settings do not match, it is not possible to obtain the proper result.
  • Page 746 See also the sections below: Cannot Complete Printing Part of Page Is Not Printed (Windows) Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Lines Are Misaligned Lines Incomplete or Missing (Windows) Images Incomplete or Missing (Windows) Ink Blots / Paper Curl Paper Is Smudged / Printed Surface Is Scratched Back of Paper Is Smudged Vertical Line Next to Image...
  • Page 747: Cannot Complete Printing

    Cannot Complete Printing Select setting not to compress printing data. (Windows) Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select the Do not allow application software to compress print data check box and click OK.
  • Page 748: Part Of Page Is Not Printed (Windows)

    Part of Page Is Not Printed (Windows) Are you using automatic duplex printing? Check If you are using automatic duplex printing, the printable area at the top of the page will be 0.08 inches / 2 mm shorter than usual. Therefore, the bottom of the page may not be printed.
  • Page 749: Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear

    Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong...
  • Page 750 White Streaks Appear Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Check status of ink tanks. Replace ink tank if ink has run out. Check2 Replacing Ink Is orange tape or protective film still on ink tank? Check3 Make sure all the protective film is peeled off to expose the Y-shaped air hole, as shown below (A).
  • Page 751 • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair. When using paper with one printable surface, make sure paper is loaded with Check5 printable side facing down.
  • Page 752: Lines Are Misaligned

    Lines Are Misaligned Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
  • Page 753: Lines Incomplete Or Missing (Windows)

    Lines Incomplete or Missing (Windows) Are you using Page Layout Printing or Binding Margin function? Check1 When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Is print data extremely large? Check2 Click Print Options on Page Setup sheet of the printer driver.
  • Page 754: Images Incomplete Or Missing (Windows)

    Images Incomplete or Missing (Windows) Select setting not to compress printing data. Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK.
  • Page 755: Ink Blots / Paper Curl

    Use Photo Paper to print photos. Check3 To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon specialty paper. Media Types You Can Use...
  • Page 756: Paper Is Smudged / Printed Surface Is Scratched

    Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Check paper type. Check2 •...
  • Page 757 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 inch / 3 mm (B) in height before printing.
  • Page 758 In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility. If intensity is set high, reduce intensity setting and try printing again.
  • Page 759 • For Mac OS: 1. Make sure machine is turned on. 2. Open Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3. Select Custom Settings in the pop-up menu. 4. Drag Ink Drying Wait Time: slide bar to set the wait time and click Apply.
  • Page 760: Back Of Paper Is Smudged

    Back of Paper Is Smudged Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Is the paper feed roller dirty? Check2 Clean the paper feed roller. Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary. Perform bottom plate cleaning to clean inside of machine.
  • Page 761: Vertical Line Next To Image

    Vertical Line Next to Image Is loaded paper size correct? Check If the loaded paper is larger than the size you specified, a vertical line may appear in the margin. Set the paper size to match the loaded paper. Print Results Are Unsatisfactory Note •...
  • Page 762: Uneven Or Streaked Colors

    Uneven or Streaked Colors Uneven Colors Streaked Colors Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Print nozzle check pattern and perform any necessary maintenance operations Check2 such as print head cleaning. Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or...
  • Page 763 • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair. Perform print head alignment.
  • Page 764: No Ink Comes Out

    24 hours later. • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair.
  • Page 765: Paper Does Not Feed Properly/"No Paper" Error

    Paper Does Not Feed Properly/"No Paper" Error Make sure paper is loaded. Check1 Loading Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. •...
  • Page 766 Cleaning the Pad in the Cassette. Are transport unit cover and rear cover attached properly? Check9 Rear View for the position of the rear cover. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 767: Cannot Print On Disc Label

    Make sure you are using the disc tray supplied with the machine ("J" is on the upper side). For more on placing the disc tray, see Placing a Printable Disc. Unrecognizable printable disc may be placed. Check2 Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer.
  • Page 768 Disc Tray Jammed Pull out the disc tray gently. If the disc tray cannot be pulled out, turn the machine off and turn it back on again. The disc tray will automatically be ejected. When the disc tray is pulled out, place the disc tray ("J" is on the upper side) again and retry printing. For more on placing the disc tray, see Placing a Printable Disc.
  • Page 769: Automatic Duplex Printing Problems

    Automatic Duplex Printing Problems Is automatic duplex printing selected? Check1 • For Windows: Make sure Duplex Printing and Automatic check boxes are selected on Page Setup sheet in the printer driver setup window. Duplex Printing • For Mac OS: Make sure Two-Sided check box is selected on the Print dialog. Duplex Printing Make sure loaded paper size is suitable for automatic duplex printing.
  • Page 770 Note • For Windows: To switch to manual duplex printing, follow the procedure below. Open the printer driver setup window, clear the Automatic check box on the Page Setup sheet, and reprint. When performing manual duplex printing, note the following. •...
  • Page 771: Copying/Printing Stops

    Copying/Printing Stops Is the disc tray guide opened while printing on paper? Check1 Close the disc tray guide and tap OK on the touch screen. Is paper loaded? Check2 Make sure paper is loaded. If necessary, load paper. Do documents to be printed have many photographs or illustrations? Check3 It takes time for the machine and the computer to process large data such as photos or other graphics, so it may seem that the machine is not working.
  • Page 772: Cannot Print Using Airprint

    Cannot Print Using AirPrint Make sure machine is turned on. Check1 If the machine is turned on, turn it off and back on, and then check whether the issue is resolved. Make sure machine is connected by LAN to same network subnet as AirPrint Check2 compliant device when printing over LAN.
  • Page 773: Scanning Problems (Mac Os)

    Scanning Problems (Mac OS) Scanning Problems Scan Results Are Unsatisfactory IJ Scan Utility Error Messages Scanner Driver Error Messages...
  • Page 774: Scanning Problems

    Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start Error Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Originals at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory." Message Is Displayed Computer Stops Operating during Scanning Scanned Image Does Not Open...
  • Page 775: Scanner Does Not Work

    Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.
  • Page 776: Scanner Driver Does Not Start

    Scanner Driver Does Not Start Make sure that the scanner driver is installed. Check 1 If not installed, install the scanner driver from the web page. Select your scanner or printer on the application's menu. Check 2 Note • The operation may differ depending on the application. Make sure that the application supports the ICA (Image Capture Architecture) Check 3 driver.
  • Page 777: Error Message Appears And The Scanner Driver Screen Does Not Appear

    Error Message Appears and the Scanner Driver Screen Does Not Appear Make sure that your scanner or printer is turned on. Check 1 Turn off your scanner or printer, then reconnect the USB cable and replug the Check 2 power cord. Connect the USB cable to a different USB port on the computer.
  • Page 778: Cannot Scan Multiple Originals At One Time

    Cannot Scan Multiple Originals at One Time Make sure that the items are placed correctly. Check 1 Positioning Originals (Scanning from Computer) Check if you can properly scan one item. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
  • Page 779: Cannot Scan Properly With Auto Scan

    Cannot Scan Properly with Auto Scan Make sure that the items are placed correctly. Check 1 Positioning Originals (Scanning from Computer) Multiple item scanning may not be supported. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
  • Page 780: Slow Scanning Speed

    Slow Scanning Speed To view the image on a monitor, set the output resolution to around 150 dpi. To Check 1 print, set it to around 300 dpi. Resolution Set Fading Correction, Grain Correction, etc. to None. Check 2 Refer to "Image Corrections and Color Adjustments"...
  • Page 781: There Is Not Enough Memory." Message Is Displayed

    "There is not enough memory." Message Is Displayed Exit other applications and try again. Check 1 Reduce the resolution or output size and scan again. Check 2 Resolution...
  • Page 782: Computer Stops Operating During Scanning

    Computer Stops Operating during Scanning Restart the computer, reduce the output resolution and scan again. Check 1 Resolution Delete unnecessary files to obtain sufficient free hard disk space, then scan Check 2 again. Error message may appear if there is not enough hard disk space to scan and save, when the image size is too large (such as when scanning a large item at high resolution).
  • Page 783: Scanned Image Does Not Open

    Scanned Image Does Not Open If the data format is not supported by the application, scan the image again and Check select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
  • Page 784: Scan Results Are Unsatisfactory

    Scan Results Are Unsatisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Original Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor...
  • Page 785: Scan Quality (Image Displayed On The Monitor) Is Poor

    Scan Quality (Image Displayed on the Monitor) Is Poor If the image is jagged, increase the scanning resolution, or select TIFF or PNG Check 1 in Data Format of the Settings dialog. Resolution Settings Dialog Set the display size to 100 %. Check 2 Some applications do not display images clearly if the display size is too small.
  • Page 786: Scanned Image Is Surrounded By Extra White Areas

    Scanned Image Is Surrounded by Extra White Areas Specify the scan area. Check Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window. Adjusting Cropping Frames in the Image Stitch Window...
  • Page 787: Cannot Scan At The Correct Size

    Cannot Scan at the Correct Size Make sure that the items are placed correctly. Check Positioning Originals (Scanning from Computer)
  • Page 788: Panel

    Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Make sure that the items are placed correctly. Check 1 Positioning Originals (Scanning from Computer) Check that the settings match the item to be scanned. Check 2 If you cannot scan properly by automatically detecting the item type, specify the item type and size.
  • Page 789: Original Is Placed Correctly, But The Scanned Image Is Slanted

    Original Is Placed Correctly, but the Scanned Image Is Slanted When Document or Magazine is selected for Select Source, deselect the Check Correct slanted text document checkbox and scan the item again. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog...
  • Page 790: Scanned Image Is Enlarged (Reduced) On The Computer Monitor

    Scanned Image Is Enlarged (Reduced) on the Computer Monitor Change the display setting in the application. Check 1 Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Click Driver in the IJ Scan Utility main screen, then change the resolution Check 2 setting and scan again.
  • Page 791: Ij Scan Utility Error Messages

    IJ Scan Utility Error Messages If an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution. Solution Error Code Error Message There is not enough memory. Exit other applications to increase • The memory required to start available memory.
  • Page 792 (General Settings) dialog or Save in in the corresponding Settings dialog . Cannot read file. • Check the access permission on the folder in Folder to Save Temporary Files in the Settings (General Settings) dialog or Save in in the corresponding Settings dialog .
  • Page 793: Scanner Driver Error Messages

    Scanner Driver Error Messages Solution Error Message Error in scanner. See the manual for solutions. • Make sure that your scanner or printer and the computer are connected correctly. • Your scanner or printer may be damaged. Restart the computer, then reconnect your scanner.
  • Page 794: Mechanical Problems

    Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Machine via USB Display on Touch Screen Is Off Touch Screen Shows Wrong Language Cannot Remove Memory Card Print Head Holder Does Not Move to Replacement Position Printer Status Monitor Not Displayed (Windows) Output Tray Extension Comes Off...
  • Page 795: Power Does Not Come On

    Make sure power plug is securely connected to machine, and then turn it back Check2 Unplug machine, leave it for at least 2 minutes, and then plug it back in and Check3 turn it on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 796: Power Shuts Off By Itself

    • If you are using a Mac OS and if you do not want the machine to turn off automatically: Open Canon IJ Printer Utility, select Power Settings in the pop-up menu, and then select Disable for Auto Power Off on Auto Power.
  • Page 797: Usb Connection Problems

    USB Connection Problems Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the machine operates at the slower speed of USB 1.1. In this case, the machine works properly but printing or scanning speed may slow down due to the communication speed.
  • Page 798: Cannot Communicate With Machine Via Usb

    Cannot Communicate with Machine via USB Make sure machine is turned on. Check1 Connect USB cable properly. Check2 As the illustration below, the USB port is at the back of the machine. Do not start IJ Network Tool while printing. Check3 Do not print while IJ Network Tool is running.
  • Page 799: Display On Touch Screen Is Off

    Display on Touch Screen Is Off • If POWER lamp is off: The machine is not powered on. Check that the power cord is connected and touch the ON button. • If POWER lamp is lit: The touch screen may be in screen-saver mode. Tap the touch screen.
  • Page 800: Touch Screen Shows Wrong Language

    Touch Screen Shows Wrong Language Follow the instructions below to select your language. 1. Touch HOME button and wait for about 5 seconds. 2. Flick HOME screen and tap Setup. Using the Operation Panel 3. Tap Device settings. 4. Tap fifth setting item from top. 5.
  • Page 801: Cannot Remove Memory Card

    Cannot Remove Memory Card Contact your nearest Canon service center to request a repair. Important • Never attempt to remove a memory card using a thin stick or tweezers. Doing so may damage the machine. Note • Exclusive adapters are required for the following memory cards. Insert these cards in the machine with adapters attached.
  • Page 802: Print Head Holder Does Not Move To Replacement Position

    Print Head Holder Does Not Move to Replacement Position Is POWER lamp off? Check1 Check if the POWER lamp is lit. The print head holder will not move unless the power is on. If the POWER lamp is off, close the operation panel and turn the machine on.
  • Page 803: Printer Status Monitor Not Displayed (Windows)

    Printer Status Monitor Not Displayed (Windows) Is printer status monitor enabled? Check Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2.
  • Page 804: Output Tray Extension Comes Off

    Output Tray Extension Comes Off If the output tray extension comes off, the paper output tray is not closed properly. Note • The output tray extension comes off easily to avoid it being damaged. Hold the paper output tray and move the output tray extension slowly until it clicks into place.
  • Page 805: Installation And Download Problems

    Installation and Download Problems Cannot Install MP Drivers Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating MP Drivers in Network Environment (Windows) Uninstalling IJ Network Tool...
  • Page 806: Cannot Install Mp Drivers

    2. Double-click CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the MP Drivers with the Setup CD-ROM, install them from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
  • Page 807 MP Drivers. Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD-ROM or install them from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you may not be able to install the drivers.
  • Page 808: Easy-Webprint Ex Does Not Start Or Easy-Webprint Ex Menu Does Not Appear (Windows)

    Is Canon Easy-WebPrint EX displayed on Toolbars menu in Internet Check1 Explorer's View menu? If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest version of Easy-WebPrint EX from the Canon website. Note •...
  • Page 809: Updating Mp Drivers In Network Environment (Windows)

    Updating MP Drivers in Network Environment (Windows) Download the latest MP Drivers. The latest MP Drivers for your model are available for download on the Canon website. Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that you downloaded.
  • Page 810: Uninstalling Ij Network Tool

    1. Select Control Panel from Settings charm in Desktop > Programs > Programs and Features. 2. Select Canon IJ Network Tool from program list, and then click Uninstall. If User Account Control screen appears, click Continue. • Windows 7 or Windows Vista: 1.
  • Page 811 Tool, and then drag Canon IJ Network Tool icon into Trash. 2. Restart computer. Empty the Trash and restart your computer. Note • To reinstall IJ Network Tool, uninstall IJ Network Tool and install it again from the Canon website.
  • Page 812: Errors And Messages

    Errors and Messages An Error Occurs Message Appears Error Message Appears on PictBridge (Wireless LAN) Compliant Device...
  • Page 813: An Error Occurs

    An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. If an error occurs, a support code (error number) appears on the computer screen or the touch screen. When a Support Code and a Message Are Displayed on Computer Screen: •...
  • Page 814 Note • You can also search for details on resolving the errors indicated by the support code shown. Search To resolve errors that do not have support codes, see Message Appears.
  • Page 815: Message Appears

    Message Appears This section describes some of the errors and messages that may appear. Note • A support code (error number) is displayed on the computer or on the touch screen for some errors. For details on errors that have support code, see List of Support Code for Error.
  • Page 816 • Characters other than machine name, IJ Scan Utility, or My Image Garden are displayed on Created with on the Details screen. • "?" is displayed on the preview screen. ◦ Data edited or processed on a computer must be printed from the computer. •...
  • Page 817 Faxes. 3. Open printer driver properties. • In Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series Printer" icon (where "XXX" is your machine's name), and then select Printer properties. • In Windows Vista or Windows XP, right-click "Canon XXX series Printer" icon (where "XXX" is your machine's name), and then select Properties.
  • Page 818 If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon website. • Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the machine is used over LAN: Launch IJ Network Tool, select "CNBJNP_xxxxxxxxxx" as you checked in step 4, and then associate the port with the printer using Associate Port in Settings menu.
  • Page 819 • "Printer driver could not be found" Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website. • "Could not print Application name - File name"...
  • Page 820 If you are logged in on an account with administrator privileges, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen instructions, the confirmation screen will appear at the time of the next survey.
  • Page 821 If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and application software usage information is sent every month for about ten years. The Inkjet Printer/Scanner/Fax Extended Survey Program icon appears in the Dock when it is time to send the printer usage information.
  • Page 822 • To uninstall Inkjet Printer/Scanner/Fax Extended Survey Program: 1. Stop Inkjet Printer/Scanner/Fax Extended Survey Program. Changing setting: 2. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and Inkjet Extended Survey Program folder. 3. Move Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app to Trash.
  • Page 823: Error Message Appears On Pictbridge (Wireless Lan) Compliant Device

    Follow the instructions below to resolve them. Note • This section describes errors that appear on Canon-brand PictBridge (Wireless LAN) compliant devices. The error messages and operations may vary depending on the device you are using. For errors on other brands of PictBridge (Wireless LAN) compliant devices, check the support code (error number) on the touch screen and take the appropriate action to clear the error.
  • Page 824 An error requiring servicing may have occurred. Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 825: If You Cannot Solve A Problem

    If You Cannot Solve a Problem If there is a problem that you cannot solve following the instructions in this chapter, contact Canon through the Support page of the Canon website or contact your nearest Canon service center. Canon support staff are trained to be able to provide technical support to satisfy customers.
  • Page 826: List Of Support Code For Error

    List of Support Code for Error Support code appears on the touch screen and your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the touch screen and computer screen and take the appropriate action in response.
  • Page 827 6920 6921 6930 6931 6932 6933 6934 6935 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 6950 6B20 • A000 to ZZZZ B202 B203 B204 B205 C000 For paper jam support codes, see also List of Support Code for Error (Paper Jams).
  • Page 828: List Of Support Code For Error (Paper Jams)

    List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot: 1300 • If the paper is jammed during automatic duplex printing: 1304 •...
  • Page 829 • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the machine. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 830 1304 Cause Paper is jammed during automatic duplex printing. What to Do If the paper is jammed when performing automatic duplex printing, remove the paper by following these steps. Note • If paper becomes jammed during printing and you need to turn off the machine to remove it, touch the Stop button to stop the printing before you turn off the machine.
  • Page 831 • When reloading the paper, make sure you are using suitable paper and loading it correctly. 7. Attach cassettes to machine and tap OK on touch screen. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 832 1311 Cause Paper loaded in cassette 1 is jammed. What to Do If the paper loaded in the cassette 1 is jammed, remove the paper by following these steps. Note • If paper becomes jammed during printing and you need to turn off the machine to remove it, touch the Stop button to stop the printing before you turn off the machine.
  • Page 833 • When reloading the paper, make sure you are using suitable paper and loading it correctly. 7. Attach cassettes to machine and tap OK on touch screen. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 834 1312 Cause Paper loaded in cassette 2 is jammed. What to Do If the paper loaded in the cassette 2 is jammed, remove the paper by following these steps. Note • If paper becomes jammed during printing and you need to turn off the machine to remove it, touch the Stop button to stop the printing before you turn off the machine.
  • Page 835 • When reloading the paper, make sure you are using suitable paper and loading it correctly. 6. Attach cassettes to machine and tap OK on touch screen. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 836 1313 Cause Paper is jammed as machine pulled in printed paper. What to Do If the paper is jammed as the machine pulled in the printed paper, remove the paper by following these steps. Important • If the printed paper piles up on the paper output slot, the machine may pull it in and the paper is jammed inside the machine.
  • Page 837 Note • Do not touch the inner parts of the machine. • If you cannot pull out the paper, open the paper output tray. 4. Attach transport unit cover. Insert the transport unit cover to the back of the machine. 5.
  • Page 838 • When reloading the paper, make sure you are using suitable paper and loading it correctly. 7. Attach cassettes to machine and tap OK on touch screen. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 839 1315 Cause Paper loaded in cassette 1 is jammed because paper output tray is closed. What to Do If the paper loaded in the cassette 1 is jammed because the paper output tray is closed, open the paper output tray then remove the paper by following these steps. If you can see the jammed paper at the paper output slot: If you cannot see the jammed paper at the paper output slot: Note...
  • Page 840 1. Detach rear cover. Pull out the rear cover. 2. Detach transport unit cover. Lift up the transport unit cover and pull out it. 3. Slowly pull out paper. Note • Do not touch the inner parts of the machine. 4.
  • Page 841 7. Attach cassettes to machine and tap OK on touch screen. Important • Do not close the paper output tray while the machine is in operation. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 842 1316 Cause Paper loaded in cassette 2 is jammed because paper output tray is closed. What to Do If the paper loaded in the cassette 2 is jammed because the paper output tray is closed, open the paper output tray then remove the paper by following these steps. If you can see the jammed paper at the paper output slot: If you cannot see the jammed paper at the paper output slot: Note...
  • Page 843 1. Detach rear cover. Pull out the rear cover. 2. Slowly pull out paper. Note • Do not touch the inner parts of the machine. 3. Attach rear cover. Insert the rear cover to the back of the machine. If you were not able to remove the paper in step 2: 3.
  • Page 844 6. Attach cassettes to machine and tap OK on touch screen. Important • Do not close the paper output tray while the machine is in operation. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 845: Paper Is Jammed Inside Machine

    Paper Is Jammed inside Machine If the jammed paper tears and you cannot remove the paper from the paper output slot or if the jammed paper remains inside the machine, remove the paper following the instructions below. Note • If paper becomes jammed during printing and you need to turn off the machine to remove it, touch the Stop button to stop the printing before you turn off the machine.
  • Page 846 4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it. Pull out the paper at an angle of about 45 degrees. 6. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the machine.
  • Page 847 Check the machine again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 848: Other Cases

    Other Cases Check the following: Is anything blocking paper output slot? Check1 Are transport unit cover and rear cover attached properly? Check2 Is paper curled? Check3 Correct curl before loading paper.
  • Page 849 1001 Cause There is no disc tray. What to Do When printing on printable discs (BD/DVD/CD, etc.), use the disc tray supplied with this machine ("J" is on the upper side). Place a printable disc on the disc tray, attach the disc tray to the machine, and then tap OK on the touch screen.
  • Page 850 1002 Cause Printable disc (BD/DVD/CD, etc.) is not set. What to Do When printing on printable discs, use the disc tray supplied with this machine ("J" is on the upper side). Place a printable disc on the disc tray, attach the disc tray to the machine, and then tap OK on the touch screen.
  • Page 851 1007 Cause Possible causes include the following. • There is no paper in the cassette 1. • Paper is not loaded in the cassette 1 properly. What to Do Take the corresponding actions below. • Load paper in the cassette 1. The small size photo paper such as 4"...
  • Page 852 1008 Cause Possible causes include the following. • There is no paper in the cassette 2. • Paper is not loaded in the cassette 2 properly. What to Do Take the corresponding actions below. • Load paper in the cassette 2. The large size photo paper or plain paper such as A4, B5, A5, 8"...
  • Page 853 1200 Cause Operation panel is open. What to Do Close the operation panel and wait for a while. Do not close it while you are replacing an ink tank.
  • Page 854 1250 Cause Paper output tray is closed. What to Do Open the paper output tray and resume printing.
  • Page 855 1253 Cause Paper output tray did not open. What to Do Make sure there are no materials which is preventing the paper output tray from moving and that the cassette 1 is inserted properly. Open the paper output tray and tap OK on the touch screen.
  • Page 856 1254 Cause Paper output tray is closed or it has not opened. What to Do Make sure there are no materials which is preventing the paper output tray from moving and that the cassette 1 is inserted properly. Open the paper output tray and tap OK on the touch screen. Important •...
  • Page 857 1255 Cause Paper output tray is closed or it has not opened. What to Do Make sure there are no materials which is preventing the paper output tray from moving and that the cassette 1 is inserted properly. Open the paper output tray and tap OK on the touch screen. Important •...
  • Page 858 1256 Cause Paper output tray is closed or it has not opened. What to Do Make sure there are no materials which is preventing the paper output tray from moving and that the cassette 1 is inserted properly. Open the paper output tray and tap OK on the touch screen. Important •...
  • Page 859 1257 Cause Paper output tray is closed or it has not opened. What to Do Make sure there are no materials which is preventing the paper output tray from moving and that the cassette 1 is inserted properly. Open the paper output tray and tap OK on the touch screen. Important •...
  • Page 860 1310 Cause Size of paper may not be compatible with automatic duplex printing. What to Do The sizes of media suitable for auto duplex printing are A4, Letter, A5, B5, and postcard. Make sure paper of the correct size is loaded. Tap OK on the touch screen to eject the paper and restart printing from the front of the next piece of paper.
  • Page 861 1401 Cause Print head may be damaged. What to Do Contact your nearest Canon service center to request a repair.
  • Page 862 1403 Cause Print head may be damaged. What to Do Contact your nearest Canon service center to request a repair.
  • Page 863 1405 Cause Print head may be damaged. What to Do Contact your nearest Canon service center to request a repair.
  • Page 864 1410 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off.
  • Page 865 1411 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off.
  • Page 866 1412 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off.
  • Page 867 1413 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off.
  • Page 868 1414 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off.
  • Page 869 1415 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off.
  • Page 870 1551 Cause Used genuine Canon ink tanks were detected. What to Do Tap OK on the touch screen of the machine.
  • Page 871 1552 Cause Genuine Canon ink tanks have been installed. What to Do Tap OK on the touch screen of the machine.
  • Page 872 1600 Cause If the lamp on the ink tank is flashing, ink may have run out. What to Do Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, tap OK on the machine with the ink tank installed.
  • Page 873 1660 Cause A ink tank is not installed. What to Do Install the ink tank.
  • Page 874 1680 Cause Ink tanks are not installed in the correct positions. (The ink lamp flashes.) What to Do Make sure the ink tanks are installed in the appropriate positions.
  • Page 875 1681 Cause More than one ink tank of the same color is installed. (The ink lamp flashes.) What to Do Make sure the ink tanks are installed in the appropriate positions.
  • Page 876 1684 Cause The ink tank cannot be recognized. What to Do Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this machine. Install the appropriate ink tank. If you want to cancel printing, touch the machine's Stop button.
  • Page 877 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
  • Page 878 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks.
  • Page 879 1700 Cause Ink absorber is almost full. What to Do Tap OK on the touch screen to continue printing. Contact your nearest Canon service center to request a repair.
  • Page 880 1701 Cause Ink absorber is almost full. What to Do Tap OK on the touch screen to continue printing. Contact your nearest Canon service center to request a repair.
  • Page 881 1710 Cause Ink absorber is almost full. What to Do Tap OK on the touch screen to continue printing. Contact your nearest Canon service center to request a repair.
  • Page 882 1711 Cause Ink absorber is almost full. What to Do Tap OK on the touch screen to continue printing. Contact your nearest Canon service center to request a repair.
  • Page 883 1730 Cause The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level. To disable the function for detecting the remaining ink level, touch the printer's Stop button for at least 5 seconds, and then release it.
  • Page 884 By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank.
  • Page 885 1750 Cause Appropriate ink tank is not installed. What to Do Printing cannot be executed because the ink tank is not compatible with this machine. Install the appropriate ink tank. If you want to cancel printing, touch the machine's Stop button.
  • Page 886 1830 Cause A certain period of time has elapsed while disc label printing is in progress. What to Do If a certain period of time has elapsed while disc label printing is in progress, the machine stops initializing. To resume initializing, tap OK on the touch screen. Try the operation again following the instructions on the touch screen.
  • Page 887 1850 Cause Disc tray guide is closed. What to Do Open the disc tray guide with the operation panel closed, attach the disc tray properly, and then tap OK on the touch screen.
  • Page 888 1851 Cause Disc tray guide is open. What to Do When printing other than disc label printing is started, close the disc tray guide. Close the disc tray guide and tap OK on the touch screen.
  • Page 889 1855 Cause Disc tray guide has been closed. What to Do Open the disc tray guide with the operation panel closed and tap OK on the touch screen. Do not open or close the disc tray guide while printing is in progress. Doing so may damage the machine.
  • Page 890 1856 Cause Disc tray guide has been opened. What to Do While printing other than disc label printing, close the disc tray guide. Close the disc tray guide and tap OK on the touch screen. Do not open or close the disc tray guide while printing is in progress. Doing so may damage the machine.
  • Page 891 1857 Cause Disc tray guide is open when starting disc label printing. What to Do When starting disc label printing, close the disc tray guide for the machine to prepare to print. Close the disc tray guide with the operation panel closed and tap OK on the touch screen.
  • Page 892 1872 Cause Cassette 1 is not inserted. What to Do Insert the cassette 1. Note • Once the cassette 1 is installed, the screen for setting cassette paper information appears. Set the paper information for the paper in the cassette 1. •...
  • Page 893 1873 Cause Cassette 2 is not inserted. What to Do Insert the cassette 2. Note • Once the cassette 2 is installed, the screen for setting cassette paper information appears. Set the paper information for the paper in the cassette 2. •...
  • Page 894 Open the operation panel and make sure the protective material and tape have been removed from the print head holder. If the protective material or tape is still there, remove it and close the operation panel. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 895 2111 Cause Paper settings for printing or copying differ from cassette paper information set on machine. Note • See below for the correct correspondence between paper settings made on the printer driver or on the touch screen. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (Mac OS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
  • Page 896 What to Do Tapping OK on the touch screen again, the screen below appears. Select the appropriate action. Note • All of the options below may not appear, depending on the setting. Print with the loaded paper. Select this option to print or copy on the paper in the cassette 1, without changing the paper settings. For example, if the paper setting is 4"...
  • Page 897 Once you have changed the paper, the screen for setting the cassette paper information appears. Set the paper information for the paper in the cassette 1. Note • If you do not know what paper information to register to the machine, touch the Back button when the screen to select the operation is displayed.
  • Page 898 2112 Cause Paper settings for printing or copying differ from cassette paper information set on machine. Note • See below for the correct correspondence between paper settings made on the printer driver or on the touch screen. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (Mac OS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
  • Page 899 What to Do Tapping OK on the touch screen again, the screen below appears. Select the appropriate action. Note • All of the options below may not appear, depending on the setting. Print with the loaded paper. Select this option to print or copy on the paper in the cassette 2, without changing the paper settings. For example, if the paper setting is A5, and A4 is set in the cassette paper information, the A5 size setting is used to print or copy on the A4 paper in the cassette 2.
  • Page 900 Note • If you do not know what paper information to register to the machine, touch the Back button when the screen to select the operation is displayed. When the previous screen is displayed, check the paper size and the media type and register them to the machine. •...
  • Page 901 2121 Cause Cassette 1 paper settings are incomplete. What to Do If screen below is shown, the cassette 1 paper settings are incomplete. Tap OK on the touch screen of the machine to finish setting the cassette 1 paper settings.
  • Page 902 2122 Cause Cassette 2 paper settings are incomplete. What to Do If screen below is shown, the cassette 2 paper settings are incomplete. Tap OK on the touch screen of the machine to finish setting the cassette 2 paper settings.
  • Page 903 2500 Cause Cause of following may have occurred failure of automatic print head alignment. • Print head nozzles are clogged. • Paper of size other than A4 or Letter is loaded in the cassette 2. • Paper output slot is exposed to strong light. What to Do Tap OK on the touch screen and take the corresponding actions below.
  • Page 904 2700 Cause An error occurred during copying and some time elapsed. What to Do Tap OK on the touch screen and retry copying.
  • Page 905 3402 Cause Machine could not make copies because its memory is full. What to Do Tap OK on the touch screen of the machine. Wait a while and retry copying.
  • Page 906 3403 Cause Machine could not make copies because its memory is full. What to Do Tap OK on the touch screen of the machine. Wait a while and retry copying.
  • Page 907 3405 Cause Machine could not make copies because its memory is full. What to Do Tap OK on the touch screen of the machine. Wait a while and retry copying.
  • Page 908 3407 Cause Loading next sheet is required. What to Do Load the next sheet and tap OK on the touch screen of the machine.
  • Page 909 3408 Cause Preview screen is displayed on machine's touch screen. What to Do After seeing the preview, tap OK on the touch screen of the machine.
  • Page 910 3410 Cause Cannot reserve copying job because machine is scanning a sheet. What to Do Wait a while and reserve copying job.
  • Page 911 3411 Cause You can reserve copying job. What to Do If you reserve a copying job, load the original and touch the machine's Color button for color copying or the machine's Black button for black & white copying.
  • Page 912 3412 Cause Scanning original has failed. What to Do Tap OK on the touch screen of the machine, and then follow the actions below. • Make sure that the original is placed on the platen glass. • Make sure that the original is set in the correct position and orientation. After carrying out the above actions, retry scanning or copying.
  • Page 913 3413 Cause Prevent paper abrasion has been set. What to Do If you continue printing in the current setting, tap Yes. Prevent paper abrasion may reduce the print speed. If you disable this setting, tap No. Touch the HOME button, select Setup, Device settings, and Print settings, and then set Prevent paper abrasion to OFF.
  • Page 914 4100 Cause Specified data cannot be printed. What to Do If you are printing CREATIVE PARK PREMIUM contents, check the message shown your computer, make sure genuine Canon ink tanks are installed properly for all colors, and retry the printing.
  • Page 915 4101 Cause Machine does not support paper size you specified. What to Do Touch the Stop button, specify the proper paper size, and then print again. If you print on the non-standard size paper, you can specify a custom size within the following range to print.
  • Page 916 4103 Cause Cannot perform printing with current print settings. What to Do Touch the machine's Stop button to cancel printing. Then change the print settings and retry printing.
  • Page 917 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 918 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 919 Press ink tanks until they click into place. Turn the machine back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).
  • Page 920 What to Do Remove the protective material that is preventing the print head holder from moving, turn the machine off, and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 921 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 922 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 923 5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
  • Page 924 5B01 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
  • Page 925 5B10 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
  • Page 926 5B11 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
  • Page 927 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 928 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 929 List of Support Code for Error (Paper Jams) Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 930 Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not close the paper output tray while the machine is in operation; otherwise, an error will occur.
  • Page 931 Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not close the paper output tray while the machine is in operation; otherwise, an error will occur.
  • Page 932 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 933 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 934 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 935 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 936 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 937 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 938 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 939 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 940 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 941 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 942 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 943 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 944 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 945 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 946 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 947 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 948 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 949 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 950 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 951 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 952 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 953 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 954 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 955 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 956 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 957 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 958 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 959 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 960 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 961 B202 Cause An error requiring a repair has occurred. What to Do Turn off machine and unplug it. Contact your nearest Canon service center to request a repair.
  • Page 962 B203 Cause An error requiring a repair has occurred. What to Do Turn off machine and unplug it. Contact your nearest Canon service center to request a repair.
  • Page 963 B204 Cause An error requiring a repair has occurred. What to Do Turn off machine and unplug it. Contact your nearest Canon service center to request a repair.
  • Page 964 B205 Cause An error requiring a repair has occurred. What to Do Turn off machine and unplug it. Contact your nearest Canon service center to request a repair.
  • Page 965 Press ink tanks until they click into place. Turn the machine back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).

This manual is also suitable for:

Mg7720Pixma mg7720Pixma mg7700 series

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