Troubleshooting; Industry Canada Certification - Gigaset A390 Instruction Manual

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Troubleshooting

If you have any questions about using your
telephone, visit our website at
www.gigaset.com/service
for 24-hour support. The table below con-
tains a list of common problems and possi-
ble solutions.
Problem
Cause
Nothing
The hand-
appears in
set is not
the display.
switched
on.
The batter-
ies are
empty.
No wireless
The hand-
connection
set is out-
to the base
side the
station,
range of
Base search
the base
flashes in
station.
the display.
The base
station is
not turned
on.
No wireless
The hand-
connection
set is not
to the base
registered
station,
Register
HS flashes
in the dis-
play.
You cannot
The phone
hear a
cord sup-
ringer/dial-
plied has
ing tone
not been
from the
used or
fixed line
has been
network.
replaced
by a new
cord with
the wrong
jack con-
nections.
Error tone
The sys-
sounds after
tem PIN
system PIN
you have
prompt.
entered is
incorrect.
PIN forgot-
ten.
Solution
a
Press the end call
key
for approx.
5 seconds or place the
handset in the base
station.
Charge or replace the
batteries.
Move the handset
closer to the base
station.
Check the mains con-
¢
nector on the base sta-
tion
page 5.
¢
Register the handset
page 13.
Please always use the
phone cord supplied or
ensure that the
pin connections are
correct when purchas-
ing from a retailer.
Reset the system PIN to
the default 0000 using
¢
the software reset
page 15.
All handsets are
de-registered. All set-
tings are reset. All lists
are deleted.
17

Industry Canada Certification

Operation is subject to the following two condi-
tions (1) this device may not cause interference,
and (2) this device must accept any interference,
including interference that may cause undesired
operation of the device.
NOTICE: The Industry Canada label identifies cer-
tified equipment. This certification means that the
equipment meets certain telecommunications
network, protective, operational and safety
requirements as prescribed in the appropriate
Terminal Equipment Technical Requirements doc-
ument(s). The Department does not guarantee
the equipment will operate to the user's satisfac-
tion.
Before installing this equipment, users should
ensure that it is permissible to be connected to
the facilities of the local telecommunications
company. The equipment must also be installed
using an acceptable method of connection. The
customer should be aware that compliance with
the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be coordi-
nated by a representative designated by the sup-
plier. Any repairs or alterations made by the user
to this equipment, or equipment malfunctions,
may give the telecommunications company
cause to request the user to disconnect the equip-
ment.
Users should ensure for their own protection that
the electrical ground connections of the power
utility, telephone lines and internal metallic water
pipe system, if present, are connected together.
This precaution may be particularly important in
rural areas
NOTE: Users should not attempt to make such
connections themselves, but should contact the
appropriate electric inspection authority,
or electrician, as appropriate.
This product meets the applicable Industry
Canada technical specifications.
The Ringer Equivalence Number is an indication
of the maximum number of devices allowed to be
connected to a telephone interface. The termina-
tion of an interface may consist of any combina-
tion of devices subject only to the requirement
that the sum of the RENs of all devices does not
exceed five.
This Class B digital apparatus complies with Cana-
dian ICES-003.
Cet appareil numérique de la classe B est con-
forme à la norme NMB-003 du Canada.

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