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Warranty - KitchenAid KMBS104 Use & Care Manual

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KITCHENAID
® BUILT-IN
OVEN & MICROWAVE
LIMITED
WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE
IS REQUIRED
TO OBTAIN WARRANTY
SERVICE.
Please have the following
information
available
when you call the
Customer
eXperience
Center:
Name, address
and telephone
number
Model number and serial number
A clear, detailed
description
of the problem
Proof of purchase
including
dealer or retailer name and address
IF YOU NEED SERVICE:
1.
Before
contacting
us to arrange service,
please determine
whether
your product
requires
repair. Some
questions
can be addressed
without
service.
Please take a few minutes
to review the Troubleshooting
or
Problem
Solver section
of the Use and Care Guide,
scan the QR code on the right to access additional
resources,
or visit http://kitchenaid.custhelp.com.
2.
All warranty
service
is provided
exclusively
by our authorized
KitchenAid
Service
Providers.
In the U.S. and
Canada,
direct all requests
for warranty
service
to:
KitchenAid
Customer
eXperience
Center
In the U.S.A.,
call 1-800-422-1230.
In Canada,
call 1-800-807-6777.
If outside
the 50 United States or Canada,
contact
your authorized
KitchenAid
dealer to determine
whether
another warranty
applies.
http://kitchenaid.custhelp.com
FIRST YEAR
LIMITED
WARRANTY
(PARTS
& LABOR)
For one year from the date of purchase,
when this major appliance
is installed,
operated
and maintained
according
to instructions
attached
or furnished
with
the product,
KitchenAid
brand of Whirlpool
Corporation
or Whirlpool
Canada
LP (hereafter
"KitchenAid")
will pay for factory
specified
replacement
parts
and repair labor to correct
defects
in materials
and workmanship
that existed
when this major appliance
was purchased,
or at its sole discretion
replace the
product.
In the event of product
replacement,
your product
will be warranted
for the remaining
term of the original
unit's warranty
period.
SECOND
THROUGH
FIFTH YEAR
LIMITED
WARRANTY
(CERTAIN
COMPONENTS
PARTS ONLY - LABOR
NOT INCLUDED)
In the second
through
fifth years from the date of original
purchase,
when this
major appliance
is installed,
operated
and maintained
according
to
instructions
attached
to or furnished
with the product,
KitchenAid
will pay for
factory
specified
parts for the following
components
to correct
non-cosmetic
defects
in materials
or workmanship
in these parts that prevent
function
of
this major appliance
and that existed
when this major appliance
was
purchased.
This is a limited 5-year warranty
on the below named
parts only
and does not include repair labor.
Electric element
Solid
state touch control
system
parts
SECOND
THROUGH
TENTH
YEAR
LIMITED
WARRANTY
(MICROWAVE
OVENS
ONLY)
In the second
through
tenth years from the date of original
purchase,
when
this major appliance
is installed,
operated
and maintained
according
to
instructions
attached
to or furnished
with the product,
KitchenAid
will pay for
factow
specified
parts for the stainless
steel oven cavity/inner
door if the part
rusts through due to defects
in materials
or workmanship.
YOUR SOLE AND EXCLUSIVE
REMEDY
UNDER THIS LIMITED
WARRANTY
SHALL
BE PRODUCT
REPAIR AS PROVIDED
HEREIN. Service
must be
provided
by a KitchenAid
designated
service company.
This limited
warranty
is valid only in the United States or Canada
and applies only when the major
appliance
is used in the country
in which it was purchased.
This limited
warranty
is effective
from the date of original
consumer
purchase.
Proof of
original
purchase
date is required to obtain service under this limited warranty.
1.
Commercial,
non-residential
or multiple-family
use, or use
inconsistent
with published
user, operator
or installation
instructions.
2.
In-home
Instruction
on how to use your product.
3.
Service
to correct
improper
product
maintenance
or installation,
installation
not in accordance
with electrical
or plumbing
codes
or correction
of household
electrical
or plumbing
(i.e. house
wiring, fuses or water inlet hoses).
4.
Consumable
parts (i.e. light bulbs, batteries,
air or water filters,
etc.).
5.
Conversion
of your product
from natural gas or L.R gas.
6.
Damage
from accident,
misuse,
abuse,
fire, floods,
acts of God
or use with products
not approved
by KitchenAid.
7.
Repairs to parts or systems
to correct
product
damage
or
defects
caused
by unauthorized
service,
alteration
or
modification
of the appliance.
8.
Cosmetic
damage
including
scratches,
dents,
chips, and other
damage
to appliance
finishes
unless such damage
results from
defects
in materials
and workmanship
and is reported
to
KitchenAid
within 30 days.
9.
Discoloration,
rust or oxidation
of surfaces
resulting
from caustic
or corrosive
environments
including
but not limited
to high salt
concentrations,
high moisture
or humidity
or exposure
to
chemicals.
10. Food loss due to product
failure.
11. Pick-up
or delivery.
This product
is intended
for in-home
repair.
12. Travel or transportation
expenses
for service
in remote
locations
where an authorized
KitchenAid
servicer
is not available.
13. Removal
or reinstallation
of inaccessible
appliances
or built-in
fixtures
(i.e. trim, decorative
panels,
flooring,
cabinetry,
islands,
countertops,
drywall,
etc.) that interfere with servicing,
removal
or replacement
of the product.
14. Service
or parts for appliances
with original
model/serial
numbers
removed,
altered
or not easily determined.
The cost of repair or replacement
under these
excluded
circumstances
shall be borne by the customer.
DISCLAIMER
OF IMPLIED
WARRANTIES
IMPLIED
WARRANTIES,
INCLUDING
ANY IMPLIED WARRANTY
OF MERCHANTABILITY
OR IMPLIED WARRANTY
OF FITNESS
FOR A
PARTICULAR
PURPOSE,
ARE LIMITED TO ONE YEAR OR THE SHORTEST
PERIOD ALLOWED
BY LAW. Some states and provinces
do not allow
limitations
on the duration
of implied
warranties
of merchantability
or fitness,
so this limitation
may not apply to you. This warranty
gives you specific
legal rights, and you also may have other rights that vary from state to state or province
to province.
DISCLAIMER
OF REPRESENTATIONS
OUTSIDE
OF WARRANTY
KitchenAid
makes no representations
about the quality, durability,
or need for service or repair of this major appliance
other than the representations
contained
in this warranty.
If you want a longer or more comprehensive
warranty
than the limited warranty
that comes
with this major appliance,
you
should
ask KitchenAid
or your retailer about buying
an extended
warranty.
LIMITATION
OF REMEDIES;
EXCLUSION
OF INCIDENTAL
AND CONSEQUENTIAL
DAMAGES
YOUR SOLE AND EXCLUSIVE
REMEDY
UNDER THIS LIMITED
WARRANTY
SHALL BE PRODUCT
REPAIR AS PROVIDED
HEREIN. KITCHENAID
SHALL NOT BE LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL
DAMAGES.
Some states and provinces
do not allow the exclusion
or limitation
of
incidental
or consequential
damages,
so these limitations
and exclusions
may not apply to you. This warranty
gives you specific
legal rights, and you
also may have other rights that vaw from state to state or province
to province.
4/14
15

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