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Summary of Contents for Datacom FVS-1044
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Page 1: User Guide
Datacom Systems Inc Access Your Network FVS-1044 Data Access Switch FVS-1080 Data Access Switch USER guide May 2010 541-0114-U-B.00 © 2010 Datacom Systems Inc... - Page 2 This page intentionally left blank...
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Page 3: Product Description
Product Description Datacom Systems Inc. Filtered VERSAstream™ Data Access Switches are made to be adaptable. The Filtered Data Access Switch introduces line-rate filtering that provides you with the ability to eliminate unwanted traffic from your analysis tools or security sensors. With less data to work with through filtering, network devices can run faster and more efficiently, which can reduce or eliminate the possiblity of port oversubscription. - Page 4 VERSAstream™ © 2010 Datacom Systems Inc All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems - without the written permission of the publisher.
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Page 5: Table Of Contents
Section 5 Hardware Installation 1 Power ..................21 2 Management Connection ..................21 3 Any-to-Any Connection ..................22 ....................23 Section 6 FVS Application ....................24 Section 7 FLOWcontrol™ 1 Introduction ..................24 ™ VERSA stream © 2010 Datacom Systems Inc... - Page 6 6 VLAN ID Filter ............................44 7 IPv4 IP Address Filter ............................45 8 IPv4 PORT Number Filter ............................45 9 IPv6 IP Address Filter ............................46 10 Advanced Filter ............................47 11 Context Menus ™ VERSA stream © 2010 Datacom Systems Inc...
- Page 7 ...................... 76 9 SHOW PORT STATS (SH PO ST) ...................... 76 10 SHOW PRODUCT (SH PR) ...................... 77 11 SET BAUD (SE BD) ...................... 77 12 SET FTP (SE FP) ...................... 77 ™ VERSA stream © 2010 Datacom Systems Inc...
- Page 8 Section 9 Appendix 2 - Sample Filter Setup ....................88 Section 10 Customer Service 1 World Wide Web ..................88 2 Warranty ..................88 3 Limits of Liability ..................89 4 Force Majeure ..................89 ™ VERSA stream © 2010 Datacom Systems Inc...
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Page 9: Section 1 Terms Of Use
9 Adler Drive, East Syracuse, New York 13057-1290, or call 315-463-9541. 1.2 License Agreement Notice To All Users: By using Datacom Systems, Inc. products, you agree to the terms set forth. No licenses, express or implied, are granted with respect to the technology described and Datacom Systems, Inc. retains all rights with respect to the technology described herein. -
Page 10: Certifications And Marks
Invisible laser radiation may be emitted from optical port openings when no fiber cable is connected, avoid exposure to laser radiation and do not stare into open optical ports. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 11: Section 2 Overview
Greater visibility accelerates problem resolution, reduces downtime and increases enterprise productivity. Like all Datacom Systems filtered products, the FVS-1044 and FVS-1080 filtered products are compatible with all vendor hardware and can be controlled by our FLOWcontrol software, which will allow you to control your filtered product line through a single interface regardless of what network appliances you choose to deploy. -
Page 12: Fvs Features And Benefits
Aggregate and reassembly full duplex conversations from multiple trunk links, redundant networks, Ether Channel, load balanced servers and asymmetrically routed traffic. Simultaneously monitor data at multiple points on the network with the same set of devices. Datacom Customer Service Support is available via: Phone: (315) 463-9541 Fax: (315 ) 463-9557 E-mail: support@datacomsystems.com... -
Page 13: Fvs-1044 Specifications
32º to 104° F 0º to 40° C Storage Temperature: -22º to 149° F -30º to 65° C Humidity: Less than 95° C non-condensing Warranty: One (1) year - see 'Warranty' section for details. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 14: Fvs-1080 Specifications
32º to 104° F 0º to 40° C Storage Temperature: -22º to 149° F -30º to 65° C Humidity: Less than 95° C non-condensing Warranty: One (1) year - see 'Warranty' section for details. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 15: Section 3 Hardware
Between the connectors are LEDs that display line status and line speed of each port. A solid light indicates the Fiber SFP or RJ45 10/100/1000BaseT port is connected. A blinking light indicates the presence of traffic. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 16: Management Port
Furthermore, connecting the second AC input power socket to a different external power source circuit than the first AC input power source eliminates power as a single point of failure. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 17: Section 4 Initial Configuration
Plug Module ' section. Step 1. First, connect your terminal emulator application PC and FVS using the provided Datacom Systems DRL434-6-R cable. Connect the DB9 Female pin end to the serial port on your PC and connect the USB- style Type A end to the SERIAL port on the unit. - Page 18 Prior to proceeding any command line entry, observe the following serial startup screen activity that will last for approximately one and a half to two minutes: DipSwitch Status = 0xFF Enabling Datacom RS232 serial port. Datacom Systems, Inc. FVS-1080 Starting Self Tests..
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Page 19: Small Form-Factor Plug Module
SFP module with fiber or copper cables attached to it. Disconnect all cables before removing or installing a SFP module. CAUTION: Prevent system problems, use only Datacom Systems Inc. supplied SFP modules. 4.3.2 Safety Guidelines Before handling a SFP module, observe the following guidelines: Copper and fiber SFP modules are static-sensitive. -
Page 20: Installing The Sfp Module
SFP module with fiber or copper cables attached to it. Disconnect all cables before installing a SFP module. CAUTION: Prevent system problems, use only Datacom Systems Inc. supplied SFP modules. Step 1. Turn the SFP module so the latch is towards the center of the Gigabit Ethernet Interface sockets. The SFP module is keyed so that it cannot be inserted incorrectly. -
Page 21: Section 5 Hardware Installation
5 Hardware Installation This section specifically describes the FVS-1080 hardware installation at the network site of your choice. The FVS-1044 is similar in functionality and the same basic installation procedure may be used as a guide during FVS-1004 installation. 5.1 Power This section describes the installation site power connection of the FVS-1080 at the network site. -
Page 22: Any-To-Any Connection
Between the connectors are LEDs that display line status and line speed of each port. A solid light indicates the Fiber SFP or RJ45 10/100/1000BaseT port is connected. A blinking light indicates the presence of traffic. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 23: Section 6 Fvs Application
FVS Application 6 FVS Application ™ This section depicts a simple application using the Filtered VERSAstream FVS-1080 solution. FVS-1080 Functional ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 24: Section 7 Flowcontrol
7 FLOWcontrol™ ™ FLOWcontrol is specifically designed for control of Filtered Products manufactured by Datacom Systems Inc. Specific elements of the Graphical User Interface (GUI) provide guidance in the management, configuration and troubleshooting of Datacom Systems Inc based products. 7.1 Introduction... -
Page 25: Supported Products
Datacom Systems Inc Products: SS-1204LR-10G VS-1204-10G SS-1204SR-10G VS-1206LR-10G SS-1206LR-10G VS-1206SR-10G SS-1206SR-10G VS-1214-10G SS-1214LX-10G SS-1214SR-10G SS-1214SX-10G ™ FLOWcontrol supports these Datacom Systems Inc Filter Products: FSS-1000BT FVS-1044 SS-1204LR-10G-F VS-1204-10G-F FSS-1000LX FVS-1080 SS-1204SR-10G-F VS-1206LR-10G-F FSS-1000SX SS-1206LR-10G-F VS-1206SR-10G-F FSS-2000BT SS-1206SR-10G-F VS-1214-10G-F... -
Page 26: Pc Requirements
Windows 2000 / Windows XP environments in order for the ™ FLOWcontrol software to function properly. the software uses this port to communicate with connected devices. ™ You are now ready to begin using FLOWcontrol ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 27: Flowcontrol™ User Interface
FLOWcontrol™ 7.2 FLOWcontrol™ User Interface In order to start the FLOWcontrol™ application, use the Windows Menu Selections by selecting: Start > Programs > Datacom Systems > FLOWcontrol_V2 The Graphical User Interface (GUI) for FLOWcontrol™ consists of multiple elements which will be described in the sections that follow. These include: FLOWcontrol™... -
Page 28: File
Main Screen with multiple agents connected. Selection of the in the upper right of the window in either case performs the exact same functionality as the File > Exit menu option. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 29: Agent
If the agent is a normal FLOWcontrol™ agent, a dialog box will appear requesting authentication information for the selected agent. The Username field of the dialog box will be loaded with the last known User to login. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 30: Disconnect
Agent > Add — menu selection will invoke the Agent Properties form as noted in Agent > Add, Modify Properties Form section of this document. A new Agent can be added to the Agent List using this function. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 31: Delete
Agent or Location. The Connection Type drop-down box is populated with any local unused COM ports as well as populating the entry of "Network Connectivity". Whenever Network Connectivity is selected, the IP Address and IP ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 32: Utilities
System Date and System Time from the PC Clock. Otherwise, the Date and Time can be set by the user. The SYSLOG option allows the user to enable the SYSLOG capability by checking ™ © 2010 Datacom Systems Inc VERSA stream... - Page 33 The Utilities > Memory menu item provides the means for a user to do the following actions: Determine the Status of the installed Memory Enable the Oversubscription Memory Disable the Oversubscription Memory ™ © 2010 Datacom Systems Inc VERSA stream...
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Page 34: Tabs
(DLLs) and any connected product firmware and configuration information. Both a unconnected and connected Help About screen are depicted: 7.2.1.1.5.2 FLOWcontrol Help The Help > FLOWcontrol menu option presents this help file. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 35: Web Site
FLOWcontrol™ 7.2.1.1.5.3 Web Site The Help > Web Site menu option launches the Datacom Systems Inc company web site for the FLOWcontrol application. 7.2.1.1.5.4 Tutorials The Help > Tutorials provides a list of tutorial files that may aid in understanding the FLOWcontrol product and its application.These... -
Page 36: Filter Management
Filter Specifics (right hand panel) which is used to define a filter with various parts. The button is used to delete a currently defined filter. This is done by selecting a filter which is a subordinate node in the Saved Filters panel. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 37: Saved Filters Panel
Filter Specifics panel with the filter definition. No changes can be made to a given filter within this area of the Filter Management control. Changes are made in the Filter Specifics panel. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 38: Filter Specifics Panel
The individual group definitions are represented in the following six figures: MAC Address Filtering IPv4 IP Address VLAN ID Filtering Filtering IPv4 PORT Number Filtering IPv6 IP Address Filtering Advanced Filtering ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 39: Include/Exclude Definition
VLAN Tunneling Frames checkbox is checked, the filter engine will also check offsets 12,13,30,31,32,33 (zero based) for values equal to 81,00,12,45,76,98. If an incoming frame matches either of these definitions, the frame will be passed by the filter engine. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 40: Rule Definition
16 rules are available. If the Bidirectional <-> selection is made, the number of rules avaliable to the user is reduced to 8. In addition if a range is specified, the number of rules available to the user reduces to 4. ™ © 2010 Datacom Systems Inc VERSA stream... - Page 41 Filters, the specific offset values specified are ANDed together. A mixed filter consisting of MAC Addresses, VLAN IDs and Advanced Filters is expressed in the following figures. The logic of the filter follows the four filter panel figures: ™ © 2010 Datacom Systems Inc VERSA stream...
- Page 42 VLAN ID is EQUAL 100} {Offset 14, bits 6,7,8 = 0x60, which corresponds to a VLAN Priority of 3 Offset 14, bits 6,7,8 = 0xE0, which corresponds to VLAN Priority of 7} ™ © 2010 Datacom Systems Inc VERSA stream...
- Page 43 Advanced Filter offsets are combined according to the function. Traffic must comply with all applied offsets for the filter to be applied. Offsets that are blank have no effect on filtering. [Offset 1] [Offset 2] [Offset 3] [Offset 4] ™ © 2010 Datacom Systems Inc VERSA stream...
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Page 44: Combinatorial Logic
The IPv4 IP Address format is written as integers between 0 and 255 with period (.) separators. For example, a valid IPv4 IP address is 13.45.234.100. The IPv4 IP Address Filter is bound by the Rule Definition limitations. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 45: Ipv4 Port Number Filter
64-bit host part. IPv6 address format is written in hexadecimal notation with colon (:) separators. For example, a valid IPv6 IP address is 2009:ec7:74b3::7b1e:481:6225. The IPv6 IP Address Filter is bound by the Rule Definition limitations. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 46: Advanced Filter
The figure to the right shows a filter designed to pass any frame seen with a destination MAC address vendor ID equal to 00-14-E2, which is the Vendor ID for Datacom Systems Inc. ™ © 2010 Datacom Systems Inc... -
Page 47: Context Menus
In addition if the value is cleared in either of the dialog boxes, both the upper and lower values will also be cleared. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 48: Advanced Filter Wizard
VLAN ID Filtering entry screen. If further configuration of MAC Address filtering is desired, click on the button. If the filter specification has been completed, click on the button. ™ © 2010 Datacom Systems Inc VERSA stream... - Page 49 ETHERtype filtering has been enabled or not. If further configuration of filtering that has already been enabled/configured is desired, click on the button. If the filter specification has been completed, click on the button. ™ © 2010 Datacom Systems Inc VERSA stream...
- Page 50 Number Wizard section of this document. If further configuration of filtering that has already been enabled/configured is desired, click on the button. If the filter specification has been completed, click on the button. ™ © 2010 Datacom Systems Inc VERSA stream...
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Page 51: Mac Address Wizard
To add entries to the MAC Address filter table, select the button, which adds a row to the table with the values specified as depicted. A valid MAC Address entered in the second column will enable the Rule automatically. ™ © 2010 Datacom Systems Inc VERSA stream... - Page 52 Please note that the upper Destination Address is auto-filled to the lower Destination MAC Address value. As noted in the Rule Definitions section of this document, ANY range definitions require ALL table entries to be treated as ranges. ™ © 2010 Datacom Systems Inc VERSA stream...
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Page 53: Vlan Id Wizard
To add entries to the VLAN ID filter table, select button, which adds a row to the table with the values specified as depicted. A valid VLAN ID (0-4095) entered in the second column will enable the Rule automatically. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 54: Ethertype Wizard
Filter Specifics Panel with the selected data entered in the applicable area on the screen. NOTE: If this filter is enabled, the IPv4 Protocol Filter will not be available. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 55: Ipv4 Ip Address Wizard
A valid IPv4 IP Address entered in the second column will enable the Rule automatically. If the IPv4 IP Address table entry is supposed to be a Source Range, enter data as depicted. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 56: Ipv4 Protocol Wizard
Protocol # 92 MTP (Multicast Transport Protocol) as shown in the screen. The list of IPv4 Protocols is found in the installed directory for FLOWcontrol™ in a text file called IPv4Protocol.txt. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 57: Ipv4 Port Number Wizard
PORT Number Filter, click the button. To add entries to the IPv4 PORT Number filter table, select the button, which adds a row to the table with the values specified as depicted. ™ © 2010 Datacom Systems Inc VERSA stream... - Page 58 Please note that the upper Destination Address is auto-filled to the lower Destination IPv4 PORT Number value. As noted in the Rule Definitions section of this document, ANY range definitions require ALL table entries to be treated as ranges. ™ © 2010 Datacom Systems Inc VERSA stream...
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Page 59: Communications Console
Clear removes all text from the console window. The Communication pull down menu provides a means to Connect or Disconnect from a given communications device. These menu options provide the same functionality as the button. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 60: Console Main Screen
Selection of a serial port as in , enables and displays a combo box containing possible baud rate options Only baud rates for Datacom Systems products are provided: opens either the Telnet or Serial port selected connection. becomes upon successful connection. A broken connection can result for... -
Page 61: Product Control Tabs
Filter Engine. By expanding the Configuration Summary treeview, the user can review the properties of Network and/or Monitor ports. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 62: Filtered Singlestream Summary
Each port name noted as Local Name (Port Name) Selection of any of the items on the available list and clicking , a new dialog box requesting the counters to be reset will appear. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 63: Summary Expanded
Fiber SFP Handling Standard External Tap Taps Port Speed o Speed Setting Fiber Auto-Negotiate 1 Gbits/sec (Tap handling) Copper Auto-Negotiate 10 Mbits/sec 100 Mbits/sec 1000 Mbits/sec o Link State/Speed No Link Established ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 64: Aggregation Configuration
To use a fiber connection for a port that allows for both media types, you must access the Port Configuration tab and modify the Media Preference to Fiber. All models have both fiber and copper media available for the Monitor Ports. ™ © 2010 Datacom Systems Inc VERSA stream... - Page 65 Port Type is used for information only. It has no implicit value except to provide a grouping on the summary screen such that Network and Monitor ports can be associated based upon the connected equipment. As an ™ © 2010 Datacom Systems Inc VERSA stream...
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Page 66: Port Configuration
Network Tap to any number of available Monitor Ports. In the example below, the network traffic captured on Network Tap 1 (made up of ports 1A and 1B) is sent to both Monitor ports 1 and 2. See Example Filtered SINGLEstream™ ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 67: Example Filtered Singlestream
Network Port 1B is sent to Network Port 1A (to complete the tap) and Monitor Port 6. Monitoring devices connected to Monitor Ports 5 and 6 receive only half of the network conversation. ™ © 2010 Datacom Systems Inc VERSA stream... - Page 68 1000BaseT Network Tap ports are aggregated and all routed to the single NIC of a monitoring device, random packet loss may occur - depending on utilization levels of the tapped links. Random packet loss may lead to inconsistent network monitoring results. ™ © 2010 Datacom Systems Inc VERSA stream...
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Page 69: Example Filtered Versastream
Data received on Network Port 1 is sent to Monitor Port 5. Data received on Network Port 2 is sent to Monitor Port 6. Monitoring devices connected to Monitor Ports 5 and 6 receive different data streams. ™ © 2010 Datacom Systems Inc VERSA stream... - Page 70 When routing Network Ports to Monitor Ports, be aware of the connection speed limitations of the devices connected to the Monitor Port. If four 1000BaseT Network Ports are aggregated and are all routed to the single ™ © 2010 Datacom Systems Inc VERSA stream...
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Page 71: Filter Configuration
Apply button pressed. The Readback button performs an inquiry from the connected hardware and displays the names of the filters that are currently applied to a given port's filters. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 72: Event Log
Retrieve requests the event log at any given time as determined by the user. Clear Event Log will clear the event log on the hardware platform as well as clear the log on screen. This function is only available to an Administrator enabled account. ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 73: Section 8 Appendix 1 - Command Line Interface (Cli)
CLEAR LOG CL LOG Clears the System Log File SHOW Show Product and Management information SHOW DAEMON SH DN Show the Linux Daemon status SHOW MANAGEMENT SH MA Show the Management Port information ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 74: Clear Log (Cl Log)
This command is used to change the user authentication password: >PASSWORD example: >PASSWORD Current User: Administrator Enter Current Password ->***** NEW Password ->***** **Password Has Been Changed - Storing ** ** Complete ** ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 75: Show (Sh)
8.2.5 SHOW DAEMON (SH DN) This command shows daemon information: >SHOW DAEMON (SH DN) example: >SH DN FTP Daemon: ON TFTP Daemon: ON TELNET Daemon: ON PING Replies: ON SSH Daemon: OFF ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 76: Show Management (Sh Ma)
>SHOW PORT STATS (SH PO ST) Shows each Port Counter Statistics as applicable such as: - Raw Packet Ingress Count - Ingress Filter Counter - Output Packet Egress Count - Egress Filter Counter ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 77: Show Product (Sh Pr)
>SET FTP (SE FP) [ON / OFF] example: >SE FP ON FTP Daemon: SET STATE TO ON Applying these settings - proceed (y/n)? Updating ..Done ..™ © 2010 Datacom Systems Inc VERSA stream... -
Page 78: Set Default Ip (Se Def Ip)
This command sets the Management Port IP. Separate IP, Subnet or Gateway CLI entries ARE NOT ALLOWED for the FVS-1080, (example 1 shows CLI combined entry for IP, Subnet and Gateway) but is allowed for the FVS-1044 (example 2 shows CLI separate entry for IP.) >SET IP (SE IP) [ppp.ppp.ppp.ppp sss.sss.sss.sss ggg.ggg.ggg.ggg] p = IP Address;... -
Page 79: Set Subnet (Se Su)
Separate Subnet CLI entry IS NOT ALLOWED for the FVS-1080. Separate Subnet CLI entry is allowed for the FVS-1044. This command sets the Management Port SUBNET. Initially, it is highly recommended that this be done through the direct serial connection using a terminal emulation application. The notation is entered as shown: >... -
Page 80: Set Port (Se Po)
8 -> Enable NTP Logging 9 -> Disable NTP Logging ************************************ F -> Force immediate NTP Time Sync S -> Show current settings ******************************************* X -> Exit and return to main menu ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 81: Set Ping (Se Pg)
>SET TELNET (SE TT) [ON / OFF] example: >SE TT ON TELNET Daemon: SET STATE TO ON Applying these settings - proceed (y/n)? Updating ..Done ..™ © 2010 Datacom Systems Inc VERSA stream... -
Page 82: Set Tftp (Se Tp)
Hard Reboot in ...4... Hard Reboot in ...3... Hard Reboot in ...2... Hard Reboot in ...1... DipSwitch Status = 0xFF Enabling RS232 serial port. Starting Self Tests..Memory Tests Pass! Located 512MB DDR ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 83: Reboot -Management
>REBOOT -management Resetting TCP/IP Updating environment... Storing log files... Complete... >Restoring Settings ..VERSAstream Active ..8.2.27 EXIT Terminate the session: example: > EXIT ™ © 2010 Datacom Systems Inc VERSA stream... -
Page 84: Section 9 Appendix 2 - Sample Filter Setup
(9,600 bits per second; 8 data bits; Parity none; 1 stop bit; Flow control none) [note: FSSes and FVS-1044 2,400 bits per second; FVS-1080 9,600 bits per second; all others 115,200 bits per second] is used to assign the IP address. - Page 85 Port 7 aggregated and Port 4, Port 5 and Port 6 to go out Port 8 aggregated. (Note: This selection is egress focused or directed toward traffic leaving the product.) Click the Apply button. ™ © 2010 Datacom Systems Inc VERSA stream...
- Page 86 Give the Custom Filter Name a name and click the Save button. ™ © 2010 Datacom Systems Inc VERSA stream...
- Page 87 Pre-Aggregation Filter. When all selections have been completed, click the Apply button. This completes the sample filter setup. ™ © 2010 Datacom Systems Inc VERSA stream...
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Page 88: Section 10 Customer Service
10.2 Warranty Datacom Systems, Inc. (DSI) warrants that the hardware and software which it supplies will be free from significant defects in materials and workmanship for a period of twelve (12) months from FOB shipping point (Warranty Period), under normal use and conditions. In the event of any such defect, you can return an item of defective hardware, freight prepaid, to DSI during the Warranty Period, and DSI will repair or replace the defective equipment and return it to you, freight prepaid. -
Page 89: Limits Of Liability
Customer Service 10.3 Limits of Liability The warranties set forth above are exclusive and in lieu of all other warranties. Datacom Systems, Inc. (DSI) makes no other warranties, expressed or implied, and DSI expressly disclaims all other warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose. - Page 90 Datacom Systems Inc. 9 Adler Drive • East Syracuse, NY 13057 TEL: (315) 463-9541 • FAX: (315) 463-9557 http://www.datacomsystems.com Datacom Systems Inc Access Your Network...
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