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BEFORE
CALLING
FOR SERVICE
Save
time
and
money
- Check
this
list
before
you
call
for
service.
To ellmlnste unnecessary servlca calls, first, read all the Instructions In thle manual carefully.
Then, If you have e
problem, always check this list of common problems and possible solutions before you call for service.
If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When
calling, have this manual and your Repelr Parts List handy with the model, serlel number and purchase date.
PROBLEM
POSSIBLE
CAUSE
• Tiny scratches or abra-
-
slons on cooktop
(May appear as cracks)
"
Metal
marking
on
cooktop
(May appear as scratches)
• Darkstreaksandspecks
on cooktop
Areas of discoloration
on cnoktop
• Range does not work;
totally Inopuratlve
Oven does
not heat;
cooktop zones OK
• Cooktop zone does not
work; oven OK
Foods cook slowly on
the cooktop
Use of Incorrect cleaning ma-
terials
Coarse
particles (salt, etc.)
between cookware
bottoms
and cooktop.
Be sure cook-
ware botfomsand cooktop are
clean before use.
Cookwara with rough bottoms
Sliding
or scraping
metal
utenslle and cookware across
cooktop
Encrusted bollovers or grease
spatters
• Incorrect cleaning materials
• Mlneral deposlts from water or
food
• No power to range
• Clock set Incorrectly
• Oven controls
set Incorrectly
• Improper operatlon of control
• Improper cookware
DON'T CALL FOR SERVICE
UNTIL
YOU CHECK
• Tiny scratches
are not removable and do
not effect cooking.
In time, the scratches
will become smoother and less visible.
•
Use recommended cooktop cleaners.
• Use razor scraper.
Use razor scraper and follow directions In
cleaning chart.
Use recommended
cleaners
In cleaning
chart.
• use recommended cleaners.
• Use razor scraper.
• Check household circuit breaker or fuse.
• Check power cord to be sure It Is
plugged In.
• Check clock Instructions.
• Check oven control instructions.
Be sure knob Is pushed In while turning.
Use pens that have flat bottoms and a tight
fitting lid (If applicable).
PansshouId match
cooking zone size. Read tha cooktop cook-
Ing section for complete Informatlon.
(continued, next page)
16
NESFR78
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