LG WT1201C Series Owner's Manual page 33

Problem
Washer won't
operate
Washer not filling
property
Washer will not
drain water
Water leaks every load
Water leaks
Wash cycle time is longer
than usual
Possible Causes
y Control panel is asleep
y Washer is unplugged
y Water supply is turned off
y Controls are not set properly
y Lid is open-safety feature
Prevents the washer from filling
and operation when lid is up
y Circuit breaker/fuse is tripped/
blown
y Electronics need to be reset
y START was not pressed after a
cycle was set
y Extremely low water pressure
y Washer is too cold
y Filter clogged or fill hoses may be
kinked
y Energy efficiency
y Insufficient water supply
y The washer lid is open
y Incorrect fill hose connection
y Water fill optimization
y Kinked drain hose or drain located
higher than 8' above floor
y Hoses not installed correctly
y Oversudsing of detergent
y The washer automatically adjusts
the wash time for the amount of
laundry, water pressure, water
temperature, and other operating
conditions.
Solutions
y This is normal. Press POWER.
y Make sure cord is plugged securely into a working outlet.
y Turn both hot and cold faucets fully on.
y Make sure the cycle was set correctly, close the lid and
press START.
y Close lid and reset cycle, to the beginning if necessary.
y Check house circuit breakers/fuses. Replace fuses or
reset breaker. The washer should have a dedicated circuit.
y Press the POWER button.
y Press START.
y Check another faucet in the house to make sure that
household water pressure is adequate.
y If the washer has been exposed to temperatures below
freezing for an extended period of time, allow it to warm
up before pressing POWER. Otherwise, the display will
not come on.
y Make sure that filters (blue and orange screens must be
free of solids) on the unit are not clogged. Turn off water
and check filter by disconnecting hose at machine. Check
that fill hoses are not kinked or clogged.
y This is a High Efficiency (HE) washer. As a result, the
water level settings for this washer may be different than
for conventional washers.
y Make sure that the water supply is turned on.
y Make sure that the water faucets are turned to their
completely open positions.
y The washer lid must be closed for all washer cycle
operations. If the lid is opened during washer operation,
all functions will stop, including water filling.
y Make sure that the fill hoses connect the hot water supply
to the hot inlet on the washer, and the cold water supply
to the cold inlet on the washer (hot to hot, cold to cold).
y Water may not cover the top level of the clothes. This is
normal for this high-efficiency washer. The water fill is
optimized by the system for best wash performance.
y Ensure that the drain hose is not kinked. Per the
recommended installation instructions, the drain outlet
cannot be over 8' above the floor.
y Check all fill and drain hose connections to ensure that
they are tight and secure.
y Oversudsing may create leaks, and may be caused by
the type and amount of detergent used. High-efficiency
detergent is recommended. Make sure that detergent
and any additives are put into the correct dispenser
compartments. Follow the detergent manufacture's
recommendations for the amount of detergent, but try
using less detergent, especially if home water conditioning
or water softening units are used.
y This is normal. The washer adjusts cycle time
automatically to provide optimal results for the selected
cycle.
y If you press the START button while the lid is open, dE
error message will be displayed.
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TROUBLESHOOTING