Samsung DB10E-POE User Manual page 155

Sound issue
Sound from the monitor does not change after
is changed.
Remote control issue
The remote control does not work.
Source device issue
A beeping sound is heard when my PC is booting.
Touch function issues
The touch function does not work.
The touch function is not working properly in a programme.
A programme is not working properly.
Sound Mode Audio settings for main speakers are separate from the internal speakers on the product.
Audio settings on a source device do not affect the internal speaker settings on the product.
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
If a beeping sound is heard when your PC is booting, have your PC serviced.
Make sure not to use an object other than your finger when tapping the screen.
Make sure the screen or your finger is not wet.
Make sure you are not wearing a glove and your finger is not dirty.
If a Windows or Mac programme not provided with Samsung monitors or a programme installed on
your PC is not working properly, contact the original software vendor.
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