Error Message Appears and the ScanGear (Scanner Driver) Screen
Does Not Appear
Make sure that your scanner or printer is turned on.
Turn off your scanner or printer, then reconnect the USB cable and replug the
Connect the USB cable to a different USB port on the computer.
If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Make sure that MP Drivers is installed.
If not installed, install MP Drivers from the Setup CD-ROM or the web page.
Select your scanner or printer on the application's menu.
• The operation may differ depending on the application.
Make sure that the application supports TWAIN.
You cannot start ScanGear (scanner driver) from applications not supporting TWAIN.
Exit ScanGear if it is running on another application.