Canon MG7700 series Online Manual page 1046

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Cause
Paper loaded in cassette 2 is jammed because paper output tray is closed.
What to Do
If the paper loaded in the cassette 2 is jammed because the paper output tray is closed, open the paper
output tray then remove the paper by following these steps.
If you can see the jammed paper at the paper output slot:
If you cannot see the jammed paper at the paper output slot:
Note
• If paper becomes jammed during printing and you need to turn off the machine to remove it, touch
the Stop button to stop the printing before you turn off the machine.
• If you can see the jammed paper at the paper output slot:
If you can see the jammed paper at the paper output slot, remove the paper by following these steps.
1. Slowly pull out paper.
Hold the paper with your hands and pull the paper out slowly not to tear it.
Note
• If you cannot pull out the paper, turn the machine back on. The paper may be ejected
automatically.
• If the paper tears and you cannot remove the jammed paper from the paper output slot,
remove the paper from inside the machine.
Paper Is Jammed inside Machine
2. Reload the paper and tap OK on the touch screen.
If you turned off the machine in step 1, the print data that was sent to the machine is erased.
Redo the printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
• If you cannot see the jammed paper at the paper output slot:
If you cannot see the jammed paper at the paper output slot, remove the paper by following these
steps.
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