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Support for Your Tape Drive and Colorado Backup
Software
America Online
CompuServe
World Wide Web
Bulletin board site (8,N,1,F, 1200-28.8K baud)
QuickFax Faxback Service
54
Chapter 6: Customer
Support Services
If you need help with your tape drive, your local reseller has the latest information
regarding HP products and services and can provide support under HP's
comprehensive menu of reseller services. If your reseller is not able to help, or you
are having software problems, you can obtain support from HP directly either
through free 24-hours/day interactive electronic services or by telephone (free
during warranty).
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keyword: hpstor
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Go HPSYS
. . . . . . . . . . . http://www.hp.com/go/colorado_support
Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +31 (0)495 546909
Asia/Pacific
Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (03) 9890 0276
Korea. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hitel: (02) 762-0228
New Zealand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (09) 356 6642
Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (02)9233233
Simply dial the fax number from a touch-tone phone or Group 3 fax machine and
follow the voice prompts to select the index of available support and product
information documents.
USA and Canada . . . . . . . . . . . . . . . . . . . 800-368-9673 or 970-635-1510
Europe
Austria (free line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0660 8128
Belgium (free line)
- Dutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0800 11906
- French . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0800 17043
Denmark (free line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800 10453
Finland (free line). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9800 13134
France (free line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 05 905900
Access: Go HPK
Chollian: (02) 220-2001
First Name: HP
Last Name: BBS
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