Trouble Shooting - Asus AAM6000PI Instruction Manual

Trouble Shooting

If you have completed the ADSL modem card installation procedures and your ADSL
connection is not operational, then refer to the following guidelines for assistance in
getting your ADSL modem connection up and running.
Is there a Diagnostic ICON on the Taskbar?
Try Restarting the PC system.
Are the correct drivers installed for the Operating system used?
Point-to-Point - If system OS is Windows 95, is the DUN upgraded v1.3?
Have you deleted the drivers and tried the installation again?
Is the NIC achieving ADSL connection?
Try using the Diagnostic Tools Connect option
Is the cable installed between the ADSL modem card and the ADSL service?
Try Restarting the PC system.
Has any cabling adapter or wiring converter been removed?
Is the NIC constantly trying to make a connection – with blinking yellow panels ?
Select Disconnect from the Diagnostic Tools then try to reconnect.
Restart the PC system and try to reconnect.
Examine the RJ-11 connectors and cable for any deterioration.
Has the wiring for your ADSL service been altered recently?
Does condition change with time of day? (a possible problem with line noise)
Are appliances near the PC system introducing noise into your ADSL service?
Power down the PC system and re-seat the ADSL modem card.
Is the NIC achieving ADSL connection - but you can't reach the Internet?
Is the service connection address correct?
Bridged Ethernet – Are the TCP/IP, Gateway and DNS addresses correct (refer to
your ADSL or ISP provider documentation)
Point-to-Point – For Windows 95 is the Dial-Up Network Upgrade v1.3 installed?
Browser configured correctly – check your browser documentation.
How can I determine the TCP/IP address for Point-to-Point?
For Windows 95/98, run the program Ipconfig from the DOS prompt (e.g.
C:\Windows\IPCONFIG)
Must TCP/IP be loaded for both Point-to-Point and Bridged Ethernet protocols?
Yes. Please carry out the TCP/IP installation procedure before loading the driver.
Driver installation resulted in errors or warnings, and you can't connect.
Perform the driver removal procedure.
Verify which version of Microsoft Windows is loaded in the PC system.
Perform the driver removal procedure
For Point-to-Point – Reload Dial-Up Network upgrade 1.3
Install the driver again.
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