Verifying Xerox Server Connection; Troubleshooting - Xerox Versant 80 Press System Administration Manual

Verifying Xerox Server Connection

In CentreWare Internet Services, under Properties > General Setup > SMart eSolutions
Setup > Communication Status, select the Push Data to Xerox Now button.
Communication Server Status should show as Registered.

Troubleshooting

Further information on Xerox Remote Print Services is available at:
http://www.xerox.com/smartesolutions.
A Xerox Remote Print Services Security White Paper is available at:
http://www.xerox.com/about-xerox/account-management/
Problem
Failed Xerox Communication Server
Transmitted Data message
Xerox ® Versant ® 80 Press
System Administration Guide
smart-meter/enus.html.
Description
Confirm the network connection by checking the
network cable from the print server to the network.
Confirm access to the Internet. At the print server
web browser attempt to access the xerox web page.
The HTTP proxy server must be configured correctly
to allow the press access to the Internet, and the
proxy server address must be configured correctly
on the device.
Check the DNS settings are correctly configured to
ensure the press can resolve the IP address of the
proxy server host name.
Verify the date and time set on the press (time
zone). The incorrect date or time may cause server
synchronization issues with the Xerox Communica-
tion Server.
Check the Xerox Communication Server is online.
Contact technical support if you cannot resolve the
issue. There may be problems with the Xerox Com-
munication Server.
Xerox Remote Print Services
2-5