Duplicate Keys - Ducati Monster 400 Owner's Manual

Operation
When the ignition key is turned to OFF, the immobilizer
E
inhibits engine operation. When the ignition key is turned
back to ON to start the engine, the following happens:
1) if the CPU recognised the code, the light (6, fig. 4.1) on the
instrument panel will flash briefly. This means that the
immobilizer system has recognised the key code and
enabled engine ignition. Press the START button (2, fig.
14.1), to start the engine;
2) if light (6, fig. 4.1) or EOBD light (7, fig. 4.2) stay on, it
means that the code was not acknowledged. When this is
the case, turn the ignition key back to OFF and then to ON
again. If the engine still does not start, try with another black
key.
If the other key does not work out either, contact the
DUCATI Service network.
3)Should the pilot light (6, fig. 4.1) still be flashing, it means
that an immobilizer system fault was reset (e.g. with the
overriding procedure through throttle grip). Turn the key to
OFF and back to ON, the immobilizer pilot light should go
back to its normal operation (see step 1).
Warning
Any important shock might damage the electronic
components fitted into the key.
Use only one key during the procedure. Failure to do so
might prevent the system from recognising the code of the
key in use.
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Duplicate keys

If you need any duplicate keys, contact the DUCATI Service
network with all the keys you have left and your CODE
CARD.
DUCATI Service will program new keys and reprogram your
original keys, up to 8 keys in total.
You may be asked to identify yourself as the legitimate
owner of the motorcycle. Be sure you have any documents
you might need to this end ready.
The codes of any keys not submitted will be wiped off from
the memory to make those keys unserviceable in case they
have been lost.
Note
If you sell your motorcycle, do not forget to give all
keys and the CODE CARD to the new owner.