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HP Mono LaserJet Products
Spring 2007
Service Quick Reference Guide
HP LaserJet 2400 Series
HP LaserJet P3005 Series
HP LaserJet 4100MFP/4101MFP
HP LaserJet 4250/4350 Series
HP LaserJet 4345MFP
HP LaserJet 5200 Series
HP LaserJet 9000/9040/9050 Series
HP LaserJet 9000MFP/9000LMFP/9040MFP/9050MFP
HP Digital Sender 9200c

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   Summary of Contents for HP LaserJet P3005 series

  • Page 1

    HP Mono LaserJet Products Spring 2007 Service Quick Reference Guide HP LaserJet 2400 Series HP LaserJet P3005 Series HP LaserJet 4100MFP/4101MFP HP LaserJet 4250/4350 Series HP LaserJet 4345MFP HP LaserJet 5200 Series HP LaserJet 9000/9040/9050 Series HP LaserJet 9000MFP/9000LMFP/9040MFP/9050MFP HP Digital Sender 9200c...

  • Page 3

    HP Mono LaserJet Products, Spring 2007 Service Quick Reference Guide...

  • Page 4

    Microsoft®, Windows®, and Windows XP® warranty. HP shall not be liable for technical interference at his own expense. The end are U.S. registered trademarks of Microsoft or editorial errors or omissions contained user of this product should be aware that any Corporation.

  • Page 5: Table Of Contents

    Top parts ..........................11 Diagrams ........................... 11 Covers ....................... 12 Internal components ..................14 Tray 2 pickup assembly ..................26 2 HP LaserJet P3005 Series printers Support URLs ............................. 30 Model number information ........................31 Accessories/Consumables ......................... 32 Paper-handling accessories ....................32 Print cartridge ........................

  • Page 6: Table Of Contents

    Paper pickup guide assembly of optional 500-sheet feeder ..........138 500-sheet tray ........................140 Envelope feeder ....................... 142 Internal components of duplexer ..................144 4 HP LaserJet 4250/4350 Series printers Support URLs ........................... 148 Model number information ........................ 149 Accessories/Consumables ....................... 150 Repetitive defect intervals ........................

  • Page 7: Table Of Contents

    Model number information ........................ 187 Accessories/Consumables ....................... 188 Repetitive defect intervals ........................ 189 Service information ........................... 190 Service advisories, bulletins, and notices ..................193 Error codes ............................194 Using the MFP help system ..................... 194 Resolving control-panel messages .................. 194 Parts and diagrams ..........................

  • Page 8: Table Of Contents

    500-sheet feeder cassette ................316 Optional devices ......................318 Duplex-printing accessory ................319 Stapler/stacker ....................321 3-bin mailbox ....................323 6 HP LaserJet 5200 Series printers Support URLs ........................... 326 Model number information ........................ 327 Accessories/Consumables ....................... 329 Repetitive defect intervals ........................ 332 Service information ...........................

  • Page 9: Table Of Contents

    Repetitive defect intervals ........................ 489 Service information ........................... 490 Service information for all mfp models ................490 Service information for HP LaserJet 9000mfp and 9000Lmfp models ......492 Service information for HP LaserJet 9040mfp and 9050mfp models ......494 Error codes ............................496 Parts and diagrams ..........................

  • Page 10: Table Of Contents

    ADF paper pickup assembly (2 of 2) ................582 ADF main assembly ......................584 ADF optical assembly ...................... 586 ADF PCB assemblies ...................... 588 9 HP Digital Sender 9200c Support URLs ........................... 592 Model number information ........................ 593 Accessories/Consumables ....................... 594 Separation pad ........................

  • Page 11: Table Of Contents

    Cold reset ......................613 NVRAM initialization ..................614 Disk initialization ....................614 Using the Service menu ....................615 Error codes ............................616 Using the digital sender help system ................616 Parts and diagrams .......................... 624 Screws that are used in the digital sender ............... 624 Related documentation and software ................

  • Page 12

    ENWW...

  • Page 13: List Of Tables

    Table 2-6 Internal components (5 of 6) ......................69 Table 2-7 Internal components (6 of 6) ......................71 Table 2-8 Tray 2 pickup assembly ........................73 Table 3-1 HP LaserJet 4100 printer and MFP differences ................95 Table 3-2 Covers .............................. 98 Table 3-3 Top-cover assembly ........................100 Table 3-4 Scan unit (1 of 2) ..........................

  • Page 14

    Table 3-23 500-sheet tray ..........................141 Table 3-24 Envelope feeder ........................... 143 Table 3-25 Internal components of duplexer ....................145 Table 4-1 HP LaserJet 4250 models ......................149 Table 4-2 HP LaserJet 4350 models ......................149 Table 4-3 Covers ............................163 Table 4-4 Internal components (1 of 3) ......................

  • Page 15

    Table 7-6 Accessories ............................ 408 Table 7-7 Service test abnormality codes ...................... 412 Table 7-8 Service information for HP LaserJet 9000 model ................414 Table 7-9 Service information for HP LaserJet 9040/9050 models ..............415 Table 7-10 External covers and panels ......................439 Table 7-11 Left door and diverter ........................

  • Page 16

    Table 8-5 Accessories ............................ 487 Table 8-6 Service test abnormality codes ...................... 491 Table 8-7 Service information for HP LaserJet 9000mfp and 9000Lmfp models ........... 492 Table 8-8 Service information for HP LaserJet 9040mfp and 9050mfp models ..........494 Table 8-9 External covers and panels ......................523 Table 8-10 Left door and diverter ........................

  • Page 17

    Table 9-4 Internal components ........................628 Table 9-5 Cables and interfaces ........................631 Table 9-6 Control-panel overlays ........................633 Table 9-7 Maintenance kits ..........................635 Table 9-8 Memory ............................637 Table 9-9 ADF Assembly ..........................639 Table 9-10 ADF base assembly ........................641 Table 9-11 Separation pad case ........................

  • Page 18

    ENWW...

  • Page 19: List Of Figures

    List of figures Figure 1-1 Covers ............................. 12 Figure 1-2 Internal components (1 of 4) ......................14 Figure 1-3 Internal components (2 of 4) ......................18 Figure 1-4 Internal components (3 of 4) ......................22 Figure 1-5 Internal components (4 of 4) ......................24 Figure 1-6 Tray 2 pickup assembly ........................

  • Page 20

    Figure 4-2 Assembly locations (2 of 3) ......................160 Figure 4-3 Assembly locations (3 of 3) ......................161 Figure 4-4 Covers ............................162 Figure 4-5 Internal components (1 of 3) ......................165 Figure 4-6 Internal components (2 of 3) ......................168 Figure 4-7 Internal components (3 of 3) ......................

  • Page 21

    Figure 5-40 ADF mylar replacement kit ......................294 Figure 5-41 Scanner-base components ......................297 Figure 5-42 Scanner flatbed-unit assembly ....................299 Figure 5-43 Scanner covers ........................... 301 Figure 5-44 Scanner slide-rail ........................303 Figure 5-45 500-sheet feeder assembly locations ..................306 Figure 5-46 500-sheet feeder external components ..................

  • Page 22

    Figure 7-15 Delivery assembly ........................466 Figure 7-16 PCA assembly location ....................... 468 Figure 7-17 Tray 4 main body (1 of 2) ......................470 Figure 7-18 Tray 4 main body (2 of 2) ......................472 Figure 7-19 Tray 4 drive assembly ......................... 474 Figure 7-20 Tray 4 PCA location ........................

  • Page 23

    Figure 9-10 Replacing the ADF mylar shield (4 of 5) ..................600 Figure 9-11 Replacing the ADF mylar shield (5 of 5) ..................601 Figure 9-12 Removing the mylar-holder assembly (1 of 2) ................602 Figure 9-13 Removing the mylar-holder assembly (2 of 2) ................602 Figure 9-14 Removing the control panel (1 of 2) ....................

  • Page 24

    xxii ENWW...

  • Page 25

    HP LaserJet 2400 Series printer Topics: ● Support URLs ● Model number information ● Accessories/Consumables ● Repetitive defect intervals ● Service information ● Service advisories, bulletins, and notices ● Error codes ● Parts and diagrams ENWW...

  • Page 26: Support Urls

    Support URLs Parts http://partsurfer.hp.com/cgi-bin/spi/main Training http://www.hp.com/go/onlinelearning Support http://hp.com/partners/csn/ Firmware/Drivers http://www.hp.com Chapter 1 HP LaserJet 2400 Series printer ENWW...

  • Page 27: Model Number Information

    33 ppm A4 (35 LTR) and embedded JetDirect HP LaserJet 2430 dtn Q5962A plus duplex option, 64 MBytes 33 ppm A4 (35 LTR) 500-sheet feeder, and embedded JetDirect HP LaserJet 2400 series Service Manual — part number Q5956-90932 ENWW Model number information...

  • Page 28: Accessories/consumables

    32 MByte DDR memory Q3982A Q7713-67951 64 MByte DDR memory Q2625A Q7715-67951 128 MByte DDR memory Q2626A Q7718-67951 256 MByte DDR memory Q2627A Q7719-67951 USB cable (2 meter) C6518A Parallel cable (2 meter) C2951A Chapter 1 HP LaserJet 2400 Series printer ENWW...

  • Page 29: Repetitive Defect Intervals

    Repetitive defect intervals Drum 94 mm (3.7 inches) Charging roller 38 mm (1.5 inches) Developer roller 47 mm (1.85 inches) Fusing film 75 mm (3.0 inches) ENWW Repetitive defect intervals...

  • Page 30: Service Information

    IP address) other devices on the network. Select Packet Size (64) Press MENU, CONFIGURE DEVICE, Timeout (1 second) O EMBEDDED JETDIRECT MENU, DIAGNOSTICS, PING TEST Count (16) Print Results (Yes) Execute (Yes) Chapter 1 HP LaserJet 2400 Series printer ENWW...

  • Page 31

    Please confirm if your printer is an successfully? isolated case or if there is a general network problem. Does your printer have the latest Please check at www.hp.com! firmware version? Using your printer's Embedded The diagnostics will confirm network JetDirect's Diagnostics, can you connectivity.

  • Page 32: Service Advisories, Bulletins, And Notices

    Paper Jam messages. Q5961A-06 The printer is not powering up and/or odd smell Jan. 2005 or hard clicking noise. Q5961A-03 Control Panel Service Menu PINs. Nov. 2004 Q5961A-01A Updated Parts Information. Nov. 2004 Chapter 1 HP LaserJet 2400 Series printer ENWW...

  • Page 33: Error Codes

    Ensure the drum ground connector (red wire on left-side of printer) is connected. 10.XX.YY Printer can not read e-label information Ensure genuine HP toner is installed in from the toner cartridge. the printer. Toner Cartridge E-Label Reader assembly ECU board 13.XX.YY...

  • Page 34

    59.X (General) Motor Errors Verify connections 59.50 Main motor Main Motor Fuser Motor If the Fuser Motor was not functional, you would get a “13.05.00 Jam Inside Top Cover” error. 8X.XX EIO Error Chapter 1 HP LaserJet 2400 Series printer ENWW...

  • Page 35: Parts And Diagrams

    Parts and diagrams Topics: ● Top parts ● Diagrams Top parts Part Part number 110 volt Fusing Assembly RM1-1535-030CN 220 volt Fusing Assembly RM1-1537-030CN Paper Tray (250-Sheet — tray 2) RM1-1486-090CN 500-Sheet Paper Feeder Q5963-67901 Formatter (with Embedded JetDirect) Q6507-61005 Formatter (non-networking) Q6508-61005 110 volt ECU (Engine Control Unit)

  • Page 36: Covers

    Covers Figure 1-1 Covers Chapter 1 HP LaserJet 2400 Series printer ENWW...

  • Page 37

    Table 1-4 Covers Description Part number Screw, tapping, M3x6 XA9-1503-000CN Cover, right upper RC1-4159-000CN Screw, tapping, truss head, M4x10 XB4-7401-005CN Screw, S, M3x8 XA9-1500-000CN Control panel RM1-1519-000CN Cover, right rear RC1-4156-000CN Cover, DIMM RC1-4150-000CN Power switch RC1-4173-000CN Spring, tension RU5-2406-000CN Cover, right lower RC1-4157-000CN Cartridge door assembly...

  • Page 38: Internal Components

    Internal components Figure 1-2 Internal components (1 of 4) Chapter 1 HP LaserJet 2400 Series printer ENWW...

  • Page 39

    Table 1-5 Internal components (1 of 4) Description Part number Screw, S, M3x8 XA9-1500-000CN Cable assembly RM1-1421-000CN Laser/scanner assembly RM1-1521-000CN Duct, scanner RC1-4128-000CN Spring, compression RU5-2404-000CN Link, laser shutter RC1-4125-000CN Duct, cartridge RC1-4129-000CN Clip, cable WT2-5812-000CN Screw, w/washer, M3x6 XB2-7300-605CN Guide, cartridge, left upper RC1-4121-000CN Lever, cartridge clamp...

  • Page 40

    Holder, tag RC1-4127-000CN Connector, snap tight, bk VS1-7177-004CN Cable, memory tag RM1-1422-000CN ECU, 110-127 V RM1-1516-000CN ECU, 220-240 V RM1-1524-000CN (not Formatter, network versions Q3955-60003 shown) (not Formatter, non-network versions Q3953-60001 shown) Chapter 1 HP LaserJet 2400 Series printer ENWW...

  • Page 41

    ENWW Parts and diagrams...

  • Page 42

    Figure 1-3 Internal components (2 of 4) Chapter 1 HP LaserJet 2400 Series printer ENWW...

  • Page 43

    Table 1-6 Internal components (2 of 4) Description Part number Cable assembly RM1-1425-000CN Link, switch RC1-4170-000CN Holder, switch link RC1-4169-000CN Screw, RS, M3x8 XA9-1500-000CN Microswitch RK2-0534-000CN Lever, test switch RC1-4132-000CN Duct, arm RC1-4130-000CN Duct, cooling RC1-4131-000CN Solenoid, multi-purpose RK2-0526-000CN Holder, main fan RC1-4133-000CN RK2-0571-000CN Pick-up roller gear assembly...

  • Page 44

    Table 1-6 Internal components (2 of 4) (continued) Description Part number Gear assembly RM1-1512-000CN Tray 2 pickup assembly RM1-1481-000CN Chapter 1 HP LaserJet 2400 Series printer ENWW...

  • Page 45

    ENWW Parts and diagrams...

  • Page 46

    Figure 1-4 Internal components (3 of 4) Chapter 1 HP LaserJet 2400 Series printer ENWW...

  • Page 47

    Table 1-7 Internal components (3 of 4) Description Part number Fixing drive side plate assembly RM1-1500-000CN Screw, S, M3x8 XA9-1500-000CN Screw, w/washer, M3x6 XB2-7300-605CN Spring, compression RU5-2401-000CN Gear, 201t RU5-0389-000CN RC1-4114-000CN Lever, coupling RC1-4115-000CN Bushing, inner RC1-4105-000CN Drive release assembly RM1-1522-000CN Link, drive release RC1-4117-000CN...

  • Page 48

    Figure 1-5 Internal components (4 of 4) Chapter 1 HP LaserJet 2400 Series printer ENWW...

  • Page 49

    Table 1-8 Internal components (4 of 4) Description Part number Cover, registration RC1-3936-000CN Sheet, static charge RC1-4070-000CN Guide, feed RC1-3935-000CN Screw, tapping, truss head, M4x10 XB4-7401-005CN Gear, 14t RU5-0409-000CN Stopper, gear RC1-4189-000CN Plate, transfer, lower RL1-0581-000CN Cap, continuity RA0-1068-000CN Gear, 30t RU5-0366-000CN Spring, compression RU5-2385-000CN...

  • Page 50: Tray 2 Pickup Assembly

    Tray 2 pickup assembly Figure 1-6 Tray 2 pickup assembly Chapter 1 HP LaserJet 2400 Series printer ENWW...

  • Page 51

    Table 1-9 Tray 2 pickup assembly Description Part number Tray 2 pickup assembly RM1-1481-000CN Tray 2 pickup roller RL1-0542-000CN ENWW Parts and diagrams...

  • Page 52

    Chapter 1 HP LaserJet 2400 Series printer ENWW...

  • Page 53

    HP LaserJet P3005 Series printers Topics: ● Support URLs ● Model number information ● Accessories/Consumables ● Repetitive defect intervals ● Service information ● Error codes ● Parts and diagrams ENWW...

  • Page 54

    Support URLs Parts http://partsurfer.hp.com/cgi-bin/spi/main Training http://www.hp.com/go/onlinelearning Support http://hp.com/partners/csn/ Firmware http://www.hp.com/go/ljp3005_firmware Software/Drivers http://www.hp.com/go/ljp3005_software Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 55

    A4-sized media. HP LaserJet P3005n Q7814A Base networking model with Prints up to 35 pages-per-minute (ppm) an HP Jetdirect full-featured on letter-sized media, and up to 33 ppm embedded print server to on A4-sized media. connect to 10Base-T/ 100Base-TX networks...

  • Page 56

    HP Jetdirect 625n Gigabit Ethernet J7960A EIO network cards: (10/100/1000T) print server HP Jetdirect 635n IPv6/IPsec print J7961A server HP Jetdirect 680n 802.11b wireless J6058A internal print server HP bt1300 Bluetooth wireless printer J6072A adapter Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 57

    Item Description Part number Parallel cables 2-meter IEEE 1284-B cable C2950A 3-meter IEEE 1284-B cable C2951A USB cable 2-meter A to B cable C6518A ENWW Accessories/Consumables...

  • Page 58

    38 mm (1.50 inches) Transfer Roller 43.6 mm (1.72 inches) Developer 47 mm (1.85 inches) Pressure Roller 62 mm (2.44 inches) Fuser 76 mm (2.99 inches) Optical Photo Conductor 96 mm (3.78 inches) Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 59

    Service information Cold reset A cold reset unlocks menus that have been previously locked and sets all control panel menu items (including EIO settings) back to the factory defaults. However, it does not clear the values in the SERVICE menu (such as the serial number and page counts). NOTE: Before performing a cold reset, print a menu map and a configuration page.

  • Page 60: Hard-disk Initialization

    This procedure is a remnant of previous products and no longer provides a test of the device. Service menu (service PIN codes) Authorized HP service technicians can use this menu to gain access to device settings that are reserved for service personnel. The SERVICE menu is protected by use of a personal identification number (PIN).

  • Page 61: Restoring The Service Id

    Use the PIN code 10300506 for the HP LaserJet P3005 Series printer. Press Menu. Use the button or the button to scroll to SERVICE, and then press Press the button or the button until the first digit of the PIN code appears. Press to save that digit.

  • Page 62: Convert The Service Id To An Actual Date

    The remainder (from the above calculation) is 17, so that is the day of the month. ● The complete date is 17-October-2002. A six-day grace period is built into the date system. Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 63

    ECU. You might have to remove the main cooling fan to see this connection. 10.32.00 - Unauthorized Supply A supply has been installed that does not If you believe you purchased a genuine HP pass the authentication test for genuine HP supply, visit us at www.hp.com/go/ supplies.

  • Page 64

    Verify that the face-up tray sensor (PS1) Remove print cartridge is functioning properly. Verify that connection J505 is firmly seated on the ECU. Open and close the cartridge door to clear the error message Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 65

    A page is jammed in tray 2. Verify that the type and quality of the media that you are using meet HP specifications. Verify that the media is loaded correctly and that the guides are not too tight or too loose against the stack of media.

  • Page 66

    Reinstall the print cartridge, and then close the cartridge door. If the message persists, verify that the flat ribbon cable at the bottom of the ECU is connected correctly. To exit, press Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 67

    I/O buffer during a busy state. To continue press If the message persists, contact HP Support. 22-EMBEDDED I/O BUFFER OVERFLOW The embedded HP Jetdirect print server Press to continue printing. buffer has overflowed during a busy state. NOTE: Data will be lost.

  • Page 68

    If this firmware image is newer than the one installed on the device and the device can receive a firmware update, download the newer firmware upgrade. Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 69

    If the message persists, contact HP Support. 50.1 FUSER ERROR AC power is not being provided to the fuser Verify that the fuser power cable at the assembly.

  • Page 70

    64 ERROR A scan buffer error has occurred. Turn the device off and then on. For help press If the message persists, replace the formatter. alternates with To continue turn off then on Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 71

    A critical hardware error has occurred. Turn the device off and then on. alternates with If the message persists, contact HP support. To continue turn off then on 8X.YYYY EIO ERROR The EIO accessory card has encountered a Turn the device off and then on.

  • Page 72

    Door switch SW501 is signalling that the The wires for switch SW501 are hard-wired cartridge door is open. If the cartridge door is to the ECU. Verify that the wires from the Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 73

    Ready The device is paused. continue. GENUINE HP SUPPLIES DESIGNED FOR This genuine HP supply was not designed for Replace this supply with a genuine HP supply <PROD> this device and is not supported. The device that is designed for this device.

  • Page 74

    The memory DIMM has failed. Install a supported memory DIMM. NON HP SUPPLY IN USE The device has detected that a non- If you believe you purchased an HP supply, HP supply is currently installed but go to www.hp.com/go/anticounterfeit. alternates with pressed to override the message.

  • Page 75

    RAM DISK IS WRITE PROTECTED The file system is protected and no new files To enable writing to the RAM disk can be written to it. memory, use HP Web Jetadmin to turn alternates with off write protection. Ready To remove this message from the...

  • Page 76

    Ready Unauthorized supply in use The device has detected that a non- If you believe you purchased an HP supply, HP supply is currently installed and go to www.hp.com/go/anticounterfeit. alternates with (override) was pressed.

  • Page 77

    USB STORAGE IS WRITE PROTECTED The file system is protected and no new files To enable writing to the storage device, can be written to it. use HP Web Jetadmin to turn off write alternates with protection. Ready To remove this message from the display, turn the device off and then on.

  • Page 78

    Parts and diagrams Topics: ● Covers ● Internal components ● Tray 2 pickup assembly Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 79

    Covers Figure 2-1 Covers *A01 *A04 *A13 *A11 *A14 *A05 *A20 *A02 *A12 *A20 17 16 *A03 *A18 *A21 *A19 *A15 *A17 *A16 *A23 *A23 *A06 *A22 *A08 *A07 *A10 *A09 *A26 *A28 *A27 *A26 *A24 *A29 *A25 ENWW Parts and diagrams...

  • Page 80

    RM1-3724-000 Cartridge-door assembly RM1-3722-000 Hinge, left RC1-4057-000 Hinge, right RC1-4058-000 Spring, tension RU5-2388-000 Multipurpose tray assembly RM1-1490-000 Face down full flag, right RM1-3742-000 Face down full flag, left RM1-3743-000 Control-panel assembly RM1-3725-000 Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 81

    Internal components Figure 2-2 Internal components (1 of 6) (J510) (J23) (J402) (J12) (FM2) (J512) ENWW Parts and diagrams...

  • Page 82

    Guide, cassette, rear left RC2-0566-000 Guide, centerplate, left RC2-0567-000 Stopper, feed guide, left RC2-0585-000 Guide, cartridge upper, left RC2-0703-000 Guide, cartridge lower, left RC2-0704-000 Lever, drive release RC2-0705-000 Lever, cartridge clamp RC2-0706-000 Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 83

    Table 2-2 Internal components (1 of 6) (continued) Description Part number Stopper, cartridge, left RC2-0707-000 Spring, tension RU5-2403-000 Spring, torsion RU5-2410-020 Connector, snap tight, bk VS1-7177-003 ENWW Parts and diagrams...

  • Page 84

    Figure 2-3 Internal components (2 of 6) *A13 *A14 *A12 *A06 *A07 *A17 *A15 *A16 (M2) (J27) *A02 *A01 *A05 *A03 *A04 *A08 *A10 *A11 (M1) (J407) *A09 Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 85

    Table 2-3 Internal components (2 of 6) Description Part number Lever, coupling RC1-4115-000 RC1-4114-000 Lever, drive release RC1-4116-000 Link, drive release RC1-4117-000 Film, fuser drive side plate RC2-0649-000 Duct, cartridge RC2-0590-000 Pendulum assembly RM1-3748-000 Drive release assembly RM1-1522-000 Guide, air RC2-0648-000 Stopper, fuser thrust RC2-0657-000...

  • Page 86

    Table 2-3 Internal components (2 of 6) (continued) Description Part number Pin, dowel XD3-2120-122 Ring, E XD2-1200-802 Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 87

    ENWW Parts and diagrams...

  • Page 88

    *A02 *A13 (J405) *A13 (J18) *A13 (J22) *A10 *A18 *A11 *A12 *A12 *A11 *A03 *A10 *A07 *A13 *A16 *A04 *A01 *A27 *A26 *A25 *A05 *A24 *A06 *A22 *A23 *A19 *A20 *A19 *A21 Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 89

    Table 2-4 Internal components (3 of 6) Description Part number Bushing, transfer, right RC1-0922-000 Transfer roller assembly RM1-1508-000 Pad, separation, multipurpose tray RC1-0939-000 Guide, feed RC1-3935-000 Cover, registration RC1-3936-020 Arm, pad RC1-3937-000 Gear, 12T RU5-0400-000 Eliminator, static charge RC1-4025-000 Lever, sensor RC1-4027-000 Spring, torsion RC1-4028-000...

  • Page 90

    Figure 2-5 Internal components (4 of 6) *A02 *A05 *A01 *A04 *A03 *A16 *A14 *A15 *A17 *A06 *A07 *A13 *A08 *A09 *A10 *A11 *A12 Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 91

    Table 2-5 Internal components (4 of 6) Description Part number Guide, duplex inlet RC1-4096-000 Lower paper feed assembly RM1-3759-000 High-voltage PCA RM1-3758-000 Paper feed guide assembly RM1-3760-000 Plate, grounding RC1-4085-000 Oblique roller assembly RM1-1506-000 Top sensor PCA (PS901) RM1-4040-000 Paper-width sensor PCA (PS903) RM1-4042-000 Screw, tapping, truss head, M4x10 XB4-7401-005...

  • Page 92

    Figure 2-6 Internal components (5 of 6) (FM1) (J509) (J508) (SL1) *A01 *A03 *A02 *A04 *A06 *A07 *A05 Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 93

    Table 2-6 Internal components (5 of 6) Description Part number Solenoid, tray 1 (SL1) RK2-1490-000 Pick-up roller gear assembly RM1-3714-000 roller stay assembly RM1-1485-000 Spring, torsion RU5-2386-000 Cover, formatter RC2-0627-000 Plate, anti-magnetic RC2-0628-000 Plate, inlet/outlet (non-network models) RC2-0638-000 Plate, inlet/outlet (network models) RC2-0629-000 Holder, fan RC2-0592-000...

  • Page 94

    Figure 2-7 Internal components (6 of 6) *A04 *A05 *A03 *A07 *A07 *A06 *A06 (PS4) (J25) (PS1) (J13) (SW501) (J408) (SL2) (J20) (J504) *A02 *A01 (J1205) (J406) (J1205) Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 95

    Table 2-7 Internal components (6 of 6) Description Part number Switch, front RC2-0631-000 Holder, switch RC2-0632-000 Link, switch RC2-0633-000 Holder, switch link RC2-0634-000 Clip, cable WT2-5678-000 Bottom plate roller assembly RM1-3727-000 Holder, interlock RC2-0595-000 Microswitch (SW501), door RK2-0534-000 Cushion, right lower RC2-0468-000 Foot, rubber RA0-1003-000...

  • Page 96

    *A26 *A29 *A10 *A19 *A22 *A33 *A04 *A30 *A08 *A21 *A20 *A23 (PS3) *A18 (J9) *A06 *A17 *A05 *A13 *A34 *A28 *A24 *A07 *A35 *A03 *A12 *A01 *A31 *A02 *A25 *A27 *A16 Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 97

    Table 2-8 Tray 2 pickup assembly Description Part number Tray 2 pickup assembly RM1-3762-000 Tray 2 pickup roller assembly RM1-3763-000 Sensor-flag assembly RM1-3769-000 Cable, tray 2 sensor RM1-4060-000 Roller, tray 2 paper pickup RL1-1370-000 IC, photo interrupter (PS3) WG8-5624-000 ENWW Parts and diagrams...

  • Page 98

    Chapter 2 HP LaserJet P3005 Series printers ENWW...

  • Page 99

    HP LaserJet 4100mfp/4101mfp Topics: ● Support URLs ● Model number information ● Accessories/Consumables ● Repetitive defect intervals ● Service information ● Error codes ● Parts and diagrams ENWW...

  • Page 100

    Support URLs Parts http://partsurfer.hp.com/cgi-bin/spi/main Training http://www.hp.com/go/onlinelearning Support http://hp.com/partners/csn/ Firmware/Drivers http://www.hp.com Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 101

    ● embedded scan to e- mail HP LaserJet 4101mfp C9149A All of the features of the HP Copying of letter-size media at 25 pages LaserJet 4100mfp, plus: per minute (ppm) or A4-size media at 24 ppm. ● one additional 500-...

  • Page 102

    Duplex printing accessory C8054A C8054-69001 Digital sending software C7140A not applicable Hard disk; 40 gigabytes (GIG) or larger J6054A J6054-69051 without firmware Toner cartridge (6000 page) C8061A not applicable Toner cartridge (10,000 page) C8061X not applicable Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 103

    Repetitive defect intervals Toner cartridge primary charging roller and Developer roller 38 mm (1.5 inches) Transfer roller 47 mm (1.9 inches) Feed roller and Registration roller 50 mm (2.0 inches) Fuser pressure roller 63 mm (2.5 inches) Fuser upper hot roller, Tray feed roller, and Separation roller 75 mm (2.9 inches) Toner cartridge photosensitive drum 94 mm (3.7 inches)

  • Page 104

    Not initializing navigation button. Continue to hold NVRAM might result in print quality DOWN button down until the defects. printer initializes and the three control panel LEDs illuminate continuously. Release the DOWN button. Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 105

    Command Procedure Comments Press and release the UP CAUTION: Initializing NVRAM erases navigation button. several memory settings (for example, page count, printer serial number, and Press and hold down the START the event log). This information is button. permanently lost. Press and release the Before performing NVRAM initialization navigation button.

  • Page 106

    ● Scanner Press the START button to begin a test. Press the STOP button to end Sensors the test. ADF output motor Scanner motor Pickup solenoid Light source ● Control panel LEDs Display Buttons Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 107

    Error codes Control panel message Description Recommended action 13.0 PAPER JAM [LOCATION] A non-specific paper jam occurred. Remove jammed media from the specified location. Verify the paper tray is fully closed. Inspect and/or replace the feed and separation rollers. Ensure there is no obstruction in the path, such as a torn piece of paper.

  • Page 108

    Ensure there is no obstruction in the path, such as a torn piece of paper. Open and close the top cover to clear the message. Check sensors and flags for proper operation. Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 109

    Control panel message Description Recommended action 13.XX PAPER JAM [LOCATION] Media is jammed at the specified location Remove jammed print media from the (and possibly at other locations). specified location. Check the entire paper path for other pieces of media in If the message persists after all jams have the path.

  • Page 110

    PCB location CN2 and at scanner PCB location J1202. Replace the scanning lamp with a known functioning lamp. If the problem persists, proceed to the next step. Replace the inverter PCB. Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 111

    Control panel message Description Recommended action 30.1.20 Scan Failure The copy processor board has experienced a Turn the power off and then back on. processing error. 30.1.21 Scan Failure If the error message persists, replace the copy processor board. 30.1.22 Scan Failure Verify that the copy processor board 30.1.25 Scan Failure LEDs are illuminated.

  • Page 112

    Remove the printer from any UPS voltage. supplies, additional power supplies, or alternates with power strips. CYCLE POWER TO CONTINUE Plug the printer into a wall outlet and see if this resolves the problem. Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 113

    Control panel message Description Recommended action If the printer is already plugged into a wall outlet, try another power source in the building that is independent of the one currently being used. The line voltage and current source at the printer location might need to be inspected to ensure that it meets the printer’s electrical specifications.

  • Page 114

    The line voltage and current source at the printer location might need to be inspected to ensure that it meets the printer’s electrical specifications. Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 115

    Control panel message Description Recommended action 55.xx PRINTER ERROR An internal communications error occurred. The page containing the error will automatically be reprinted. alternates with Check the power at the customer’s CYCLE POWER TO CONTINUE location. Replace the formatter and/or firmware DIMM.

  • Page 116

    Hold down STOP while turning the printer on. This will clean up the NVRAM by removing old areas that are not being used. Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 117

    Control panel message Description Recommended action 69.X PRINTER ERROR The duplex mechanism has failed. Turn the printer off, and then turn the printer on. alternates with Reseat the duplexer. CYCLE POWER TO CONTINUE Replace the duplexer. 79 SERVICE [XXXX] The printer detected an error. Press STOP to clear the print job from...

  • Page 118

    Verify that the ADF serial cable is securely connected to the copy processor board. Verify that the document-detect-sensor flag is not damaged and that it moves freely. Replace the ADF unit. Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 119

    Parts and diagrams The HP LaserJet 4100mfp and the HP LaserJet 4101mfp are based on the HP 4100 series printer. The following table lists the major differences between the HP 4100 series printer and the HP LaserJet 4100/4101mfp products. Table 3-1...

  • Page 120

    Paper feed guide assembly ● Delivery assembly ● Fuser assembly ● Internal components of optional 500-sheet feeder ● Paper pickup guide assembly of optional 500-sheet feeder ● 500-sheet tray ● Envelope feeder ● Internal components of duplexer Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 121

    Covers Figure 3-1 Covers ENWW Parts and diagrams...

  • Page 122

    Cover, key English C9148-40001 Cover, key French C9148-40002 Cover, key Italian C9148-40003 Cover, key German C9148-40004 Cover, key Spanish C9148-40005 Cover, key Dutch C9148-40006 Cover, key Danish C9148-40007 Cover, key Finish C9148-40008 Cover, front assembly RG5-5298-000CN Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 123: Top-cover Assembly

    Top-cover assembly Figure 3-2 Top-cover assembly ENWW Parts and diagrams...

  • Page 124

    Top-cover assembly Description Part number Control-panel assembly RG5-6563-000CN Exchange Control-panel assembly C9148-69002 RB2-8749-000CN Spring holder, upper RB2-8754-000CN Spring holder, lower RB2-8755-000CN Frame, upper RB2-8748-000CN Panel cable RG5-6644-000CN Connector PCB assembly RG5-6534-000CN Spring, tension RB2-8764-000CN 100 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 125: Scan Unit

    Scan unit Figure 3-3 Scan unit (1 of 2) ENWW Parts and diagrams 101...

  • Page 126

    Pulley, carriage assembly (optic-unit drive-belt tension bracket) RG1-4131-000CN RH7-1511-000CN Filter, air RA2-2955-000CN Cable, inlet RH2-5517-000CN Lever. lock RA2-2947-000CN Holder, lock RA2-2948-000CN Ribbon cable (optic scan unit) RH2-5476-000CN Fan cage RF1-4169-000CN Fan duct RA2-2961-000CN 102 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 127

    ENWW Parts and diagrams 103...

  • Page 128

    Figure 3-4 Scan unit (2 of 2) 104 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 129

    Table 3-5 Scan unit (2 of 2) Description Part number ADF door-open sensor assembly (PS10) RG1-4120-000CN Scan-unit motor assembly (optic unit drive gear/motor) RG1-4122-000CN Power supply with veristor cover (does not include top shield) RG1-4175-000CN Inverter control PCB assembly RH7-3075-000CN Scanner controller PCB RG1-4123-000CN Cable guide (for the scanning lamp cable)

  • Page 130: Glass, Formatter, Cpb, And Cables

    Glass, formatter, CPB, and cables Figure 3-5 Glass, formatter, CPB, and cables 106 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 131

    Table 3-6 Glass, formatter, CPB, high-speed copy connect cable, and power cord Description Part number Glass assembly RG1-4127-000CN Formatter assembly, 4100mfp and 4101mfp without hard disk, C7844-67901 DIMMS, or JetDirect card Not shown DIMM, firmware formatter C9168-67911 Not shown DIMM, firmware CPB (flash) C9168-67902 Copy processor board (CPB) with faceplate C8541-67901...

  • Page 132: Adf Unit

    ADF unit Figure 3-6 ADF unit (1 of 2) 108 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 133

    Table 3-7 ADF unit (1 of 2) Description Part number ADF unit (entire assembly) Does not include the ADF input tray RG5-6549-000CN (RG5-6579-000CN) Exchange ADF (entire assembly) Does not include the ADF input C9148-69001 tray (RG5-6579-000CN) ADF input tray RG5-6579-000CN White backboard sheet RB2-8795-000CN Mylar sheet, clear...

  • Page 134

    Figure 3-7 ADF unit (2 of 2) 110 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 135

    Table 3-8 ADF unit (2 of 2) Description Part number Separation-pad assembly RF5-3808-000CN Spring, compression RS6-2572-000CN Roller, pickup RB2-8769-0000CN Roller, separation RG5-6583-000CN Cover, rollers RB2-8781-000CN ENWW Parts and diagrams 111...

  • Page 136

    Internal components Figure 3-8 Internal components (1 of 4) 112 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 137

    Table 3-9 Internal components (1 of 4) Description Part number Screw, truss head, w/washer, grounding Screw, truss head, w/washer, grounding Screw, M4 x 8.3 RB2-5013-000CN Guide, bottom cable RB1-8704-030CN Power switch rod RB1-8851-000CN Front inner cover assembly RG5-5274-000CN Switch, top cover interlock access WC4-5139-000CN Cable, tray 1 sensor RG5-5341-000CN...

  • Page 138

    Figure 3-9 Internal components (2 of 4) 114 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 139

    Table 3-10 Internal components (2 of 4) Description Part number Shutter RB1-8699-000CN Laser shutter arm RB1-8700-000CN Spring, shutter RB1-8702-000CN Laser scanner assembly RG5-5100-000CN Registration/feed sensor assembly RG5-5275-000CN Cable, feed/registration sensors RG5-5357-000CN Cable, scanner RG5-5348-000CN Cable, output bin sensor RG5-5349-000CN Cable, laser RG5-5350-000CN Cable, memory RG5-5470-000CN...

  • Page 140

    Figure 3-10 Internal components (3 of 4) 116 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 141

    Table 3-11 Internal components (3 of 4) Description Part number Transfer roller assembly RG5-5295-000CN Plate, registration ground RB2-4969-000CN Spring, toner cartridge ground RB2-4997-020CN Plate, continuity RB2-5002-000CN Memory antenna bracket RB2-5008-000CN Spring, cartridge memory assembly RB2-5009-000CN Tray 1 idler assembly RG5-3723-000CN Memory antenna assembly RG5-5276-000CN Antenna cable...

  • Page 142

    Figure 3-11 Internal components (4 of 4) 118 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 143

    Table 3-12 Internal components (4 of 4) Description Part number Roller, feed RF5-3114-000CN Screw, M4x10 XA9-0870-000CN Left frame assembly, tray 2 RG5-2669-000CN Upper frame assembly, tray 2 RG5-5072-000CN Lower frame assembly RG5-5271-000CN Right frame assembly, tray 2 RG5-5278-000CN RG5-5278-000CN RG5-2673-000CN Spring, leaf RB2-4837-000CN Photosensor (PS101)

  • Page 144: Engine Controller Board Assembly

    Engine controller board assembly Figure 3-12 Engine controller board assembly 120 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 145

    Table 3-13 Engine controller board assembly Description Part number Engine controller board assembly (110 V) — new RG5-5359-003CN Engine controller board assembly (110 V) — exchange C8049-69003 Engine controller board assembly (220 V) — new RG5-5360-003CN Engine controller board assembly (220 V) — exchange C8049-69004 ENWW Parts and diagrams 121...

  • Page 146: Delivery Drive Assembly

    Delivery drive assembly Figure 3-13 Delivery drive assembly 122 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 147

    Table 3-14 Delivery drive assembly Description Part number Delivery drive assembly RG5-5095-000CN Photosensor (PS104) WG8-5362-000CN ENWW Parts and diagrams 123...

  • Page 148: Printer Drive Assembly

    Printer drive assembly Figure 3-14 Printer drive assembly 124 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 149

    Table 3-15 Printer drive assembly Description Part number Printer drive assembly RG5-5087-000CN Rod, toner drive, included in assembly RB1-8756-000CN ENWW Parts and diagrams 125...

  • Page 150: Tray 2 Paper Pickup Guide Assembly

    Tray 2 paper pickup guide assembly Figure 3-15 Tray 2 paper pickup guide assembly 126 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 151

    Table 3-16 Tray 2 paper pickup guide assembly Description Part number Paper pickup guide assembly, tray 2 RG5-5277-000CN Spring, tension RS5-2632-000CN Clip, pickup spring RB1-2190-000CN Shaft, roller RB1-8867-000CN Joint RB1-8877-000CN Arm, tray sensing RB1-8879-000CN Pickup roller RB1-8957-000CN ENWW Parts and diagrams 127...

  • Page 152: Tray 1 Pickup Assembly

    Tray 1 pickup assembly Figure 3-16 Tray 1 pickup assembly 128 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 153

    Table 3-17 Tray 1 pickup assembly Description Part number Tray 1 pickup assembly RG5-5084-000CN Arm, tray 1 paper sensing RB1-8787-050CN Arm, tray 1 retaining RB2-2387-000CN Cover, tray 1 sensor arm RB2-5040-000CN Gear cover RB2-5019-000CN Solenoid, tray 1 drive RH7-5172-000CN Tray 1 pickup roller assembly RG5-3718-000CN Pad, separation RF5-3086-000CN...

  • Page 154: Paper Feed Guide Assembly

    Paper feed guide assembly Figure 3-17 Paper feed guide assembly 130 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 155

    Table 3-18 Paper feed guide assembly Description Part number Paper feed guide assembly RG5-5083-000CN Photosensor (PS106) WG8-5362-000CN Flag, paper width sensor (PS106) RB2-5034-000CN Spring, paper width flag torsion RB2-5035-000CN ENWW Parts and diagrams 131...

  • Page 156: Delivery Assembly

    Delivery assembly Figure 3-18 Delivery assembly 132 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 157

    Table 3-19 Delivery assembly Description Part number Delivery assembly RG5-5094-050CN Delivery sensor arm assembly RG5-5093-000CN Arm, output kicker, left RB2-4948-000CN Arm, output kicker, right RB2-4949-000CN ENWW Parts and diagrams 133...

  • Page 158: Fuser Assembly

    Fuser assembly Figure 3-19 Fuser assembly 134 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 159

    Table 3-20 Fuser assembly Description Part number Fuser (110 V) — new RG5-5063-000CN Fuser (110 V) — exchange C8049-69001 Fuser (220 V) — new RG5-5064-000CN Fuser (220 V) — exchange C8049-69002 Roller, pressure RB2-4919-000CN Fuser film assembly (110 V) RG5-5068-000CN Fuser film assembly (220 V) RG5-5069-000CN ENWW...

  • Page 160: Internal Components Of Optional 500-sheet Feeder

    Internal components of optional 500-sheet feeder Figure 3-20 Internal components of optional 500-sheet feeder 136 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 161

    Table 3-21 Internal components of optional 500-sheet feeder Description Part number Cover, tray RB2-4836-000CN Upper frame assembly, optional 500-sheet feeder RG5-2689-030CN Left frame assembly, optional 500-sheet feeder RG5-5292-000CN Screw, M4x10 FA9-2753-000CN Right frame assembly, optional 500-sheet feeder RG5-5291-000CN Paper sensor cable RG5-3711-000CN Paper feeder cable RG5-3712-000CN...

  • Page 162: Paper Pickup Guide Assembly Of Optional 500-sheet Feeder

    Paper pickup guide assembly of optional 500-sheet feeder Figure 3-21 Paper pickup guide assembly of optional 500-sheet feeder 138 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 163

    Table 3-22 Paper pickup guide assembly of optional 500-sheet feeder Description Part number Paper pickup guide assembly, optional 500-sheet feeder RG5-5293-000CN Arm, tray sensing RB1-8879-000CN Roller, pickup RB1-8957-000CN Feed, roller RF5-3114-000CN Clip, pickup spring RB1-2190-000CN Shaft, roller RB1-8867-000CN Coupler, pickup RB1-8877-000CN Spring, tension RS5-2632-000CN...

  • Page 164: Sheet Tray

    500-sheet tray Figure 3-22 500-sheet tray 140 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 165

    Table 3-23 500-sheet tray Description Part number Coupler, separation roller RB1-8945-000CN Bushing, separation roller RB1-8946-000CN Cover, roller access RB1-8947-000CN Left arm lifter RB1-8961-000CN Right arm lifter RB1-8962-000CN Torque limiter RB1-8974-000CN Roller, feed RF5-3114-000CN Mounting assembly separation roller RF5-2489-000CN Spring, separation roller tension RS5-2622-020CN ENWW Parts and diagrams 141...

  • Page 166: Envelope Feeder

    Envelope feeder Figure 3-23 Envelope feeder 142 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 167

    Table 3-24 Envelope feeder Description Part number Envelope feeder — new C8053A Envelope feeder — exchange Tray, envelope feeder RB2-4734-000CN Weight assembly RG5-2734-000CN ENWW Parts and diagrams 143...

  • Page 168: Internal Components Of Duplexer

    Internal components of duplexer Figure 3-24 Internal components of duplexer 144 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 169

    Table 3-25 Internal components of duplexer Description Part number Duplexer — new C8054A Duplexer — exchange C8054-69001 Cover, rear RB1-9045-000CN Cover, top RB2-4766-000CN Cover, right RB2-4768-000CN Cover, left RF5-3092-000CN RH7-1443-000CN ENWW Parts and diagrams 145...

  • Page 170

    146 Chapter 3 HP LaserJet 4100mfp/4101mfp ENWW...

  • Page 171

    HP LaserJet 4250/4350 Series printers Topics: ● Support URLs ● Model number information ● Accessories/Consumables ● Repetitive defect intervals ● Service information ● Service advisories, bulletins, and notices ● Error codes ● Parts and diagrams ENWW...

  • Page 172

    Support URLs Parts http://partsurfer.hp.com/cgi-bin/spi/main Training http://www.hp.com/go/onlinelearning Support http://hp.com/partners/csn/ Firmware/Drivers http://www.hp.com 148 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 173

    HP LaserJet 4350tn Q5408A plus 500-sheet feeder 55 ppm HP LaserJet 4350dtn Q5409A plus Duplex accessory 55 ppm HP LaserJet 4350dtnsl Q5410A plus Stapler/Stacker 55 ppm HP LaserJet 4250/4350 Service Manual — part number Q5400-90932 ENWW Model number information 149...

  • Page 174

    Toner Cartridge (10K) Q5942A Q5942-67902 Toner Cartridge (20K) Q5942X Q5942-67902 PM Kit (110 volt) Q5421A Q5421-67903 PM Kit (220 volt) Q5422A Q5422-67903 Staple cartridge Q3216A Q3216-60500 Hard Disk Drive (HDD) J6073A J6073-61041 150 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 175

    Repetitive defect intervals Fusing Film and Drum 94 mm (3.75 inches) Charging Roller 37.7 mm (1.5 inches) Developer Roller 54 mm (2.125 inches) ENWW Repetitive defect intervals 151...

  • Page 176

    JetDirect's ability to communicate with working IP address) other devices on the network. Select Packet Size (64) Press MENU, CONFIGURE DEVICE, Timeout (1 second) O EMBEDDED JETDIRECT MENU, DIAGNOSTICS, PING TEST Count (16) 152 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 177

    Please confirm if your printer is an successfully? isolated case or if there is a general network problem. Does your printer have the latest Please check at www.hp.com! firmware version? Using your printer's Embedded The diagnostics will confirm network JetDirect's Diagnostics, can you connectivity.

  • Page 178

    Special Greek, Arabic, Hebrew and Cyrillic Font 29 Sept. 2006 Compact Flash fonts. c00602430 Tower Tray Solution 13 Feb. 2005 Rutishauser Trays will not function properly. Q5407A-02 Tower Tray Solution 28 Jan. 2005 154 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 179

    Error codes Message Description Possible Cause/Hints 10.XX.YY Printer can not read e-label information Ensure genuine HP toner is installed in from the toner cartridge. the printer. Toner Cartridge E-Label Reader Assembly DC Controller PCA (Check J97) 13.XX.YY Paper jam. Follow instructions provided Use known good media.

  • Page 180

    Disconnect network to determine if error clears. 8X.XX EIO Error – “n” model printers have Re-seat EIO accessory (JetDirect Card) JetDirect Inside functionality; printers may also have an external JetDirect Card. 156 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 181

    Parts and diagrams Topics: ● Top parts ● Diagrams Top parts Part Part number 110 volt Fusing Assembly RM1-1082-070CN 220 volt Fusing Assembly RM1-1083-070CN Paper Tray (500-Sheet Universal) RM1-1088-090CN Control Panel RM1-1195-000CN Feed Roller Assembly RM1-0037-020CN Paper Pickup Roller Assembly RM1-0036-020CN Registration Assembly RM1-1098-030CN...

  • Page 182

    ● Tray 1 pickup assembly ● PCAs 158 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 183: Assembly Locations

    Assembly locations Figure 4-1 Assembly locations (1 of 3) Ref. Description Details 500-sheet universal replacement tray RM1-1088-090CN ENWW Parts and diagrams 159...

  • Page 184

    Figure 4-2 Assembly locations (2 of 3) Ref. Description Details Power-supply assembly Figure 4-8 Electrical components on page 175. Delivery assembly Figure 4-7 Internal components (3 of 3) on page 172. 160 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 185

    Ref. Description Details Fuser assembly Figure 4-7 Internal components (3 of 3) on page 172. Tray 1 pickup assembly Figure 4-11 Tray 1 pickup assembly on page 181. Figure 4-3 Assembly locations (3 of 3) Ref. Description Details Duplexing-pendulum assembly Figure 4-7 Internal components (3 of 3) on page 172.

  • Page 186

    Covers Figure 4-4 Covers 162 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 187

    Table 4-3 Covers Description Part number Cover, left (LJ 4200/4300) RC1-0287-020CN Cover, left (LJ 4250/4350) RM1-1077-000CN Cover, formatter RC1-0288-000CN Cover, paper-handling RC1-0289-000CN Cover, legal (LJ 4200/4300) RC1-0290-000CN Cover, legal (LJ 4250/4350) RC1-3282-000CN Cover, duplexing (LJ 4200/4300) RC1-0291-000CN Cover, duplexing (LJ 4250/4350) RC1-3280-000CN Cover assembly, right (LJ 4200/4300) RM1-0046-000CN...

  • Page 188

    (not Name plate kit, LJ 4200Ln Q3994-40004 shown) (not Name plate kit, LJ 4250 Q5400-67911 shown) (not Name plate kit, LJ 4350 Q5406-67912 shown) Screw, tapping, pan head, m4x10 XB4-7401-007CN 164 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 189

    Internal components Figure 4-5 Internal components (1 of 3) ENWW Parts and diagrams 165...

  • Page 190

    Power-supply assembly, 110-127 V (LJ 4300) (also see Figure RM1-0107-000CN 4-8 Electrical components on page 175) Power-supply assembly, 220-240 V (LJ 4300) (also see Figure RM1-0108-000CN 4-8 Electrical components on page 175) 166 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 191

    Table 4-4 Internal components (1 of 3) (continued) Description Part number Screw, tapping, pan head, m4x10 XB4-7401-007CN Screw, w/washer, m3x6 XB2-7300-607CN ENWW Parts and diagrams 167...

  • Page 192

    Figure 4-6 Internal components (2 of 3) 168 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 193

    Table 4-5 Internal components (2 of 3) Description Part number Rod, switch RC1-0268-000CN Guide, scanner cable RC1-0340-020CN Guide, scanner cable RC1-0385-000CN Gear, 18t RU5-0045-020CN Shaft, retard drive RL1-0264-000CN Sensor, top-bin-full/stack (PS 104/PS 107), LJ 4200/4300 WG8-5362-000CN Sensor, stack (PS 107), LJ 4250/4350 WG8-5624-000CN Gear, 23t RU5-0040-000CN...

  • Page 194

    Sensor, top-bin-full (PS104) (LJ 4200/4300) WG8-5362-000CN Sensor, stack (PS104) (LJ 4250/4350) WG8-5624-000CN Pickup drive assembly RM1-0034-040CN Screw, tapping, pan head, m4x10 XB4-7401-007CN Screw, tapping, truss head, m3x8 XB4-7300-809CN Screw, tapping, truss head, m4x8 XB4-7400-809CN 170 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 195

    ENWW Parts and diagrams 171...

  • Page 196

    Figure 4-7 Internal components (3 of 3) 172 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 197

    Table 4-6 Internal components (3 of 3) Description Part number Support, lifter-drive assembly RC1-0200-020CN Duct, fan 2 (right side) (LJ 4300) RC1-0272-000CN Duct, fan 2 (right side) (LJ 4250/4350) RC1-3338-000CN Guide, left RC1-0273-000CN Guide, right RC1-0274-020CN Holder, thermistor (plastic) RC1-0342-020CN Holder, thermistor (metal) RC1-0343-020CN Cover, fan connector...

  • Page 198

    Screw, tapping, pan head, m4x10 XB4-7401-007CN Screw, tapping, truss head, m4x16 XB4-7401-605CN NOTE: Callout 2 indicates the electrical components assemblies. See Figure 4-8 Electrical components on page 175 for components and part numbers. 174 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 199: Electrical Components

    Electrical components Figure 4-8 Electrical components ENWW Parts and diagrams 175...

  • Page 200

    Connector, duplexer (LJ 4200/4300) RG1-4222-000CN Connector, duplexer (LJ 4250/4350) VS1-7333-006CN Screw, s, m3x8 XA9-1500-000CN Cable, flat (J80-J50) (LJ 4250/4350) RK2-0290-000CN Cable, flat (J81-J51) (LJ 4250/4350) RK2-0288-000CN Screw, w/washer, m3x8 XA9-1420-000CN Screw, w/washer, m4x6 XB2-7400-606CN 176 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 201: Main Drive Assembly

    Main drive assembly Figure 4-9 Main drive assembly ENWW Parts and diagrams 177...

  • Page 202

    Table 4-8 Main drive assembly Description Part number Main drive assembly (LJ 4200/4300) RM1-0001-030CN Main drive assembly (LJ 4250/4350) RM1-1066-000CN Arm, cartridge-release RC1-0003-000CN 178 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 203: Feed Roller Assembly

    Feed roller assembly Figure 4-10 Feed roller assembly ENWW Parts and diagrams 179...

  • Page 204

    Table 4-9 Feed roller assembly Description Part number Feed-roller assembly RM1-0012-020CN Clutch (CL101) (LJ 4200/4300) RH7-5358-000CN Clutch (CL101) (LJ 4250/4350) RK2-0349-000CN Gear, 30t RU5-0050-000CN E-ring (LJ4200/4300) XD9-0137-000CN E-ring (LJ4250/4350) XD9-0234-010CN 180 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 205

    Tray 1 pickup assembly Figure 4-11 Tray 1 pickup assembly ENWW Parts and diagrams 181...

  • Page 206

    RM1-0004-060CN Tray 1 pickup assembly (LJ 4250/4350) RM1-1097-000CN Tray 1 RM1-0005-020CN Separation pad RL1-0007-000CN Solenoid, tray 1 pickup (LJ 4200/4300) RH7-5357-000CN Solenoid, tray 1 pickup (LJ 4250/4350) RK2-0276-000CN Roller, pickup RL1-0019-000CN 182 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 207: Pcas

    PCAs Figure 4-12 PCAs ENWW Parts and diagrams 183...

  • Page 208

    Formatter assembly (LJ 4250/4350 printer, base model) Q3653-69005 shown) (not Formatter assembly (LJ 4250/4350 printer, network models) Q3652-69005 shown) NOTE: Flat cables for LJ 4200/4300 are wired to the power-supply assembly and are not available separately. 184 Chapter 4 HP LaserJet 4250/4350 Series printers ENWW...

  • Page 209

    HP LaserJet 4345mfp Topics: ● Support URLs ● Model number information ● Accessories/Consumables ● Repetitive defect intervals ● Service information ● Service advisories, bulletins, and notices ● Error codes ● Parts and diagrams ENWW...

  • Page 210

    Support URLs Parts http://partsurfer.hp.com/cgi-bin/spi/main Training http://www.hp.com/go/onlinelearning Support http://hp.com/partners/csn/ Firmware/Drivers http://www.hp.com 186 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 211

    Model number information Printers Model numbers Description Speed 4345mfp Q3942A Base model 45 ppm Letter size (43 ppm A4) 4345x mfp Q3943A plus automatic duplex 45 ppm Letter size (43 ppm A4) printing accessory (duplexer), 500-sheet feeder (tray 3), and analog fax accessory 4345xs mfp Q3944A...

  • Page 212

    500-sheet stapler/stacker Q5691A Q5691-67901 5,000-staple cartridge C8091A C8085-60541 Storage cabinet Q5970A HP LaserJet analog fax accessory 300 Q3701A Q3701-60010 100-pin DDR memory DIMM (dual inline Q2625A memory module), 64 MB 100-pin DDR memory DIMM, 128 MB Q2626A 100-pin DDR memory DIMM, 256 MB...

  • Page 213

    Repetitive defect intervals Primary charging roller 38 mm (1.5 inches) Transfer roller 47 mm (1.85 inches) Developing cylinder 54.0 mm (2.13 inches) Developing cylinder 63.0 mm (2.5 inches) Fuser 94.0 mm (3.75 inches) Photosensitive Drum 94 mm (3.7 inches) ENWW Repetitive defect intervals 189...

  • Page 214

    Document Feeder Kit Interval ● ADF Count ● Flatbed Count ● ADF Simplex Count ● ADF Duplex Count ● Copy Scan Count ● Send Scan Count ● Copy Pages Count ● Scanner Settings ● Serial Number 190 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 215

    Command Procedure Comments ● Service Id ● Cold Reset Paper Size Diagnostics Press the MENU key, then scroll to the In the DIAGNOSTICS menu, you may do DIAGNOSTICS menu item. the following: ● Print Event Log ● Show Event Log ●...

  • Page 216

    Does your printer have the latest Please check at www.hp.com. firmware version? Using your printer's Embedded The diagnostics will confirm network JetDirect's Diagnostics, can you connectivity. successfully “Ping” other devices on the network? 192 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 217

    Service advisories, bulletins, and notices Number Description c00784740 HP LaserJet 2400, 4250, 4350, and 4345mfp Series Printers - Greek, Hebrew, Arabic, and Cyrillic Font Compact Flash for Traditional Fonts c00740957 HP LaserJet 4345mfp, 9040mfp, 9050mfp, and HP Color LaserJet 4730mfp and 9500mfp Products - Erratic Behavior of...

  • Page 218

    13.JJ.NT JAM IN OUTPUT BIN Media is jammed in the output bin. Clear all jammed media. Verify that the connector J50 on the dc controller PCA is firmly seated. 194 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 219

    Table 5-1 Control-panel messages (continued) Control panel message Description Recommended action Use this list to determine the exact location of Verify that the two connectors that are the jam: on the rear of the reversing assembly are installed. ● 13.12.07 = The staple cartridge Use the component diagnostic test to ●...

  • Page 220

    Check for a loose cable connection, and be sure to use a high-quality cable. Some non-HP parallel cables might be missing pin connections or might otherwise not conform to the IEEE-1284 specification. 22 SERIAL I/O BUFFER OVERFLOW To Too much data was sent to the serial buffer.

  • Page 221

    Table 5-1 Control-panel messages (continued) Control panel message Description Recommended action 30.1.10 SCANNER FAILURE The ADF fan is not operating. Remove the ADF rear cover and watch the fan during a scan process. The ADF fan operates only during a scan process.

  • Page 222

    Turn the MFP off, and then turn the MFP on. To continue touch OK If this message persists, the embedded HP Jetdirect print server might be damaged. Replace the formatter. 41.3 MEDIA TOO SHORT CANNOT The MFP cannot print on both sides of the...

  • Page 223

    Table 5-1 Control-panel messages (continued) Control panel message Description Recommended action media required for the print job. If the message does not clear automatically from the control-panel display, turn the MFP off, and then turn the MFP on. 41.X ERROR To continue touch OK A temporary printing error occurred.

  • Page 224

    The problem could be caused by a timing error or an intermittent Reseat the connectors between the dc connection. controller PCA and the formatter. If the problem persists, replace the dc controller PCA. Replace the formatter. 200 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 225

    (optional 500-sheet feeders or the envelope feeder.) For 56.2 errors, reinstall the output bin, the stapler/ stacker, or the 3-bin mailbox. Remove all non-HP paper-handling devices. 57.01 ERROR The dc controller fan (FN104) is not Verify that the connector J66 on the dc functioning.

  • Page 226

    The MFP has lost communication with the Make sure that the cable that connects the output device. stapler/stacker or the 3-bin mailbox to the MFP is fully seated and that the screws are tightened. 202 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 227

    For 68.1 errors: ● 68.0 = Onboard-NVRAM failure Use the HP Web Jetadmin ● 68.1 = Memory-DIMM or hard-disk software to delete files from the failure hard disk. Replace the formatter.

  • Page 228

    MFP on. Replace the EIO accessory. Replace the formatter. 8X.YYYY INTERNAL JETDIRECT ERROR The embedded HP Jetdirect print server has Turn the MFP off, and then turn the MFP encountered a critical error. Access denied MENUS LOCKED The control panel function that you are trying Contact the network administrator.

  • Page 229

    Table 5-1 Control-panel messages (continued) Control panel message Description Recommended action ADF OUTPUT BIN FULL The ADF output bin holds 50 sheets of paper. Usually, emptying the ADF output bin clears The MFP stops when the bin is full. this message. If the message persists, check the following items: Verify that the ADF output-bin-full sensor flag can move freely.

  • Page 230

    Verify that the connector CN102 (dc power connection) on the scanner- controller PCA is firmly seated. 206 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 231

    Table 5-1 Control-panel messages (continued) Control panel message Description Recommended action Verify that the connector CN104 (optical head connection) on the scanner- controller PCA is firmly seated. Verify that the connector CN101 (formatter connection) on the scanner- controller PCA is firmly seated. Also see the entry in this table for 30.1.8 SCAN FAILURE.

  • Page 232

    INSTALL CARTRIDGE The print cartridge has been removed or has Make sure that the print cartridge is been installed incorrectly. firmly seated and that the contact points are clean. Replace the print cartridge. 208 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 233

    Sending. Contact administrator. configured, but a network connection is not network administrator. detected. NON HP SUPPLY INSTALLED A non-HP supply or a refilled HP supply has Follow the instructions in the onscreen dialog Economode disabled been installed. box. If you are certain that the print cartridge is a...

  • Page 234

    Replace the duplexer if necessary. REINSTALL OUTPUT DEVICE The output-bin-detection switch, SW103, has Make sure that the output bin, 3-bin mailbox, detected that no output device is installed. or stapler/stacker is correctly installed on the MFP. 210 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 235

    Table 5-1 Control-panel messages (continued) Control panel message Description Recommended action Turn the MFP off. If you are using the stapler/ stacker or the 3-bin mailbox, make sure that the cable is connected to the MFP. Reattach the output bin, and then turn the MFP on. Observe the LED on the output device.

  • Page 236

    The MFP was unable to send the fax. Contact the network administrator. configuration. For complete information about solving fax problems, see the HP LaserJet Analog Fax Accessory 300 Service Manual. UNABLE TO SEND JOB To temporarily hide this message in order to fax or send to e-mail, touch IGNORE.

  • Page 237

    Parts and diagrams Topics: ● Customer-replaceable parts and accessories ● Documentation, software, and training material ● Assembly locations ● External components ● Print-engine internal components ● ADF components ● Scanner components ● 500-sheet feeder components ● Optional devices Customer-replaceable parts and accessories Topics: ●...

  • Page 238: Accessories

    Accessories Figure 5-1 Accessories 214 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 239

    Quantity Optional 500-sheet tray and feeder unit Q5968-67901 Envelope feeder Q2438-67902 Duplexer (duplex printing accessory) Q5969-67901 3-bin mailbox Q5692-67901 500-sheet stapler/stacker Q5968-67901 5,000-staple cartridge C8085-60541 Storage cabinet Q5970A HP LaserJet analog fax accessory 300 Q3701-60010 ENWW Parts and diagrams 215...

  • Page 240: Customer-replaceable Components (print Engine)

    Customer-replaceable components (print engine) Figure 5-2 Customer-replaceable components (print engine) 216 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 241

    Table 5-3 Customer-replaceable components (print engine) Reference Description Part number Quantity Output bin RM1-0940-000CN Delivery tray assembly RM1-1047-000CN Fuser entrance guide RM1-1046-000CN Fuser, 110-volt, new RM1-1043-080CN Fuser, 2210-volt, new RM1-1044-000CN Roller assembly, transfer RM1-1110-000CN Roller, pickup, multipurpose assembly RL1-0019-000CN Roller, paper-feed (cassette) RM1-0037-000CN Roller, paper-pickup (cassette) RM1-0036-000CN...

  • Page 242: Customer-replaceable Components (adf And Scanner)

    Customer-replaceable components (ADF and scanner) Figure 5-3 Customer-replaceable components (ADF and scanner) 218 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 243

    Table 5-4 Customer-replaceable components (ADF and scanner) Reference Description Part number Quantity ADF input tray PF2282K042NI ADF pickup-roller cover PF2282K040NI ADF pickup-roller assembly PF2282K039NI ADF separation-pad assembly PF2282K035NI ADF fan filter IR4041P007NI ADF fan-filter cover IR4041P217NI ADF mylar-holder assembly PF2282K043NI ADF front-cover flange IR4041P215NI ENWW...

  • Page 244: Cables And Interfaces

    Cables and interfaces Figure 5-4 Cables and interfaces 220 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 245

    Description Part number Quantity HP Jetdirect 620n Fast Ethernet (10/100Base-TX) print server J7934A (EIO card) HP Jetdirect connectivity card for USB, serial, and LocalTalk J4135A connections Parallel cable, 2-meter IEEE 1284-B compliant C2950A Parallel cable, 3-meter IEEE 1284-B compliant C2951A Power cord, OPT-918 3-COND 2.3-M-LG...

  • Page 246: Control Panel And Control-panel Overlays

    Control panel and control-panel overlays Figure 5-5 Control panel and control-panel overlays 222 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 247

    Table 5-6 Control panel and control-panel overlays Reference Description Part number Quantity Control-panel assembly Q3942-60140 Control-panel overlays, English Q3942-60103 Control-panel overlays, French Q3942-60104 Control-panel overlays, Italian Q3942-60105 Control-panel overlays, German Q3942-60106 Control-panel overlays, Spanish Q3942-60107 Control-panel overlays, Dutch Q3942-60108 Control-panel overlays, Portuguese Q3942-60109 Control-panel overlays, Norwegian Q3942-60110...

  • Page 248: Memory

    Memory Figure 5-6 Memory 224 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 249

    Table 5-7 Memory Reference Description Part number Quantity 100-pin DDR memory DIMM (dual inline memory module), Q2625A 64 MB 100-pin DDR memory DIMM, 128 MB Q2626A 100-pin DDR memory DIMM, 256 MB Q7719-67951 Hard disk, 40 GB J7948-61021 Cable for hard disk, flat-flexible 5851-1827 Flash memory card, 32 MB Q7725-67947...

  • Page 250: Print Cartridge And Maintenance Kits

    Print cartridge and maintenance kits Figure 5-7 Print cartridge and maintenance kits 226 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 251

    Table 5-8 Print cartridge and maintenance kits Reference Description Part number Quantity HP LaserJet print cartridge Q5945-67901 Printer maintenance kit, 110-volt Q5998-67901 Printer maintenance kit, 220-volt Q5999-67901 ADF maintenance kit Q5997-67901 ADF mylar replacement kit Q6496–67901 ENWW Parts and diagrams 227...

  • Page 252: Documentation, Software, And Training Material

    Documentation, software, and training material Figure 5-8 Documentation, software, and training material 228 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 253

    Table 5-9 Documentation, software, and training material Reference Description Part number Quantity HP LaserJet 4345mfp Series software CD, America and Western Q3942-60135 Europe HP LaserJet 4345mfp Series software CD, Western Europe Q3942-60136 HP LaserJet 4345mfp Series software CD, Northern Europe...

  • Page 254

    Assembly locations Figure 5-9 Print-engine assemblies (1 of 2) 230 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 255

    Item Assembly name Details Fuser Figure 5-29 Fuser on page 271. Electrical/forward assembly Figure 5-18 Electrical/forward assembly on page 249. Multipurpose assembly Figure 5-25 Multipurpose assembly on page 263. Upper-plate assembly Figure 5-12 Upper-plate assembly on page 237. Cassette Figure 5-22 Cassette on page 257.

  • Page 256

    Item Assembly name Details Registration assembly Figure 5-24 Registration assembly on page 261. Paper-feed-roller assembly Figure 5-23 Paper-feed roller assembly on page 259. Figure 5-10 Print-engine assemblies (2 of 2) 232 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 257

    Item Assembly name Details Delivery assembly Figure 5-28 Delivery assembly on page 269. Reverse assembly Figure 5-26 Reverse assembly on page 265. Reverse-separation-guide assembly Figure 5-27 Reverse-separation-guide assembly on page 267. Main drive assembly Figure 5-19 Main drive assembly on page 251.

  • Page 258: External Components

    External components Figure 5-11 External panels and covers 234 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 259

    Table 5-10 External panels and covers Reference Description Part number Quantity Cover, duplexing-unit assembly RM1-1018-000CN Output-bin assembly RM1-0940-000CN Delivery assembly RM1-1047-000CN Cover, formatter RC1-3035-000CN Cover, rear RM1-1017-000CN Cover, front corner RL1-0457-000CN Cover, right assembly RM1-1016-000CN Cover, right lower assembly RM1-1033-000CN Control-panel assembly Q3942-60102 Cover, front assembly...

  • Page 260: Print-engine Internal Components

    ● Main drive assembly ● Paper-pickup-drive assembly ● Lifter-drive assembly ● Cassette ● Paper-feed roller assembly ● Registration assembly ● Multipurpose assembly ● Reverse assembly ● Reverse-separation-guide assembly ● Delivery assembly ● Fuser 236 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 261: Upper-plate Assembly

    Upper-plate assembly Figure 5-12 Upper-plate assembly ENWW Parts and diagrams 237...

  • Page 262

    Guide, cartridge (upper plate) RC1-2853-000CN Support, cartridge (upper plate) RC1-2856-000CN Link, handle (upper plate) RC1-2822-000CN Handle, lock (upper plate) RC1-2818-000CN Cover, lock, front (upper plate) RC1-2820-000CN Block, guide support (upper plate) RC1-3102-000CN Screw, RS, M3x6 XA9-1495-000CN 238 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 263: Internal Components (1 Of 5)

    Internal components (1 of 5) Figure 5-13 Internal components (1 of 5) ENWW Parts and diagrams 239...

  • Page 264

    Screw, S, M3x8 XA9-1500-000CN Fan, main cooling (FN101) RK2-0278-000CN Fan, reversing unit (FN103) RK2-0280-000CN Cover, left-side, front RC1-3052-000CN not shown Complete print engine (110 volt) Q3942-67902 not shown Complete print engine (220 volt) Q3942-67903 240 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 265: Internal Components (2 Of 5)

    Internal components (2 of 5) Figure 5-14 Internal components (2 of 5) ENWW Parts and diagrams 241...

  • Page 266

    Hinge, door, right-side RC1-2901-000CN Screw, with washer, M3x6 XB2-7300-607CN Roller assembly, transfer RM1-1110-000CN Sensor assembly, right door RM1-1045-000CN Cover, handle, lower right RC1-2881-000CN Spacer, screw RC1-0392-000CN Electrical/forward assembly For reference only Fuser entrance guide RM1-1046-000CN 242 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 267: Internal Components (3 Of 5)

    Internal components (3 of 5) Figure 5-15 Internal components (3 of 5) ENWW Parts and diagrams 243...

  • Page 268

    Cassette rail assembly, right RM1-1012-000CN Cassette rail assembly, left RM1-1011-000CN Spring, grounding RU5-2251-000CN Guide, rear RC1-2884-000CN Cover, side, rear RC1-3042-000CN Rod, switch, front RC1-2980-000CN Link, switch RC1-3003-000CN Holder, link RC1-3002-000CN Screw, tapping, truss-head, M4x16 XB4-7401-605CN 244 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 269: Internal Components (4 Of 5)

    Internal components (4 of 5) Figure 5-16 Internal components (4 of 5) ENWW Parts and diagrams 245...

  • Page 270

    Arm, door, 1 (top cover) RC1-2827-000CN Cover, door arm (top cover) RC1-2833-000CN Arm, door, 2 (top cover) RC1-2828-000CN Flag, full-detect (output bin) RC1-0462-000CN Cable, control panel RM1-1381-000CN Holder, output-device-full sensor flag RC1-2864-000CN Cover, inner front RC1-3041-000CN 246 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 271: Internal Components (5 Of 5)

    Internal components (5 of 5) Figure 5-17 Internal components (5 of 5) ENWW Parts and diagrams 247...

  • Page 272

    Cable, optional 500-sheet feeder connection RM1-1370-000CN Sensor assembly, paper size (SW102) RM1-0041-020CN Swing-plate assembly RM1-0043-060CN Cable, power RM1-1375-000CN Cable, fan docking (for dc-controller fan) RM1-1376-000CN Guide assembly, flat-flexible cable RM1-1027-000CN Formatter assembly Q3942–67901 Screw, stepped, M3 RC1-0266-020CN 248 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 273: Electrical/forward Assembly

    Electrical/forward assembly Figure 5-18 Electrical/forward assembly ENWW Parts and diagrams 249...

  • Page 274

    Cable, flat-flexible (engine power supply) RK2-0469-000CN Engine power supply assembly (100–127 volt) RM1-1041-000CN Engine power supply assembly (220–240 volt) RM1-1042-000CN Cable, duplexing-unit grounding RM1-1400-000CN Screw, with washer, M3x6 XA9-1420-000CN Screw, flathead, RS, M3x6 XA9-1464-000CN 250 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 275

    Main drive assembly Figure 5-19 Main drive assembly ENWW Parts and diagrams 251...

  • Page 276

    Table 5-18 Main drive assembly Reference Description Part number Quantity Main drive assembly RM1-1049-000CN 252 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 277: Paper-pickup-drive Assembly

    Paper-pickup-drive assembly Figure 5-20 Paper-pickup-drive assembly ENWW Parts and diagrams 253...

  • Page 278

    Table 5-19 Paper-pickup-drive assembly Reference Description Part number Quantity Paper-pickup-drive assembly RM1-0034-070CN 254 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 279: Lifter-drive Assembly

    Lifter-drive assembly Figure 5-21 Lifter-drive assembly ENWW Parts and diagrams 255...

  • Page 280

    Table 5-20 Lifter-drive assembly Reference Description Part number Quantity Lifter-drive assembly RM1-1029-000CN 256 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 281: Cassette

    Cassette Figure 5-22 Cassette ENWW Parts and diagrams 257...

  • Page 282

    Reference Description Part number Quantity Cassette (tray 2, 3, 4 or 5) RM1-1001–000CN Gear, 20T (cassette) RC1-0331-000CN Lever, paper-size-sensing (cassette) RC1-2782-000CN Gear, 14T (cassette) RU5-0254-000CN Gear, 80T (cassette) RU5-0253-000CN Guide, cassette, front RC1-3020-000CN 258 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 283: Paper-feed Roller Assembly

    Paper-feed roller assembly Figure 5-23 Paper-feed roller assembly ENWW Parts and diagrams 259...

  • Page 284

    Table 5-22 Paper-feed roller assembly Reference Description Part number Quantity Paper-feed roller assembly RM1-0012-020CN Clutch, paper feed, electromagnetic (CL101) RK2-0349-000CN Gear, 30T (paper-feed roller assembly) RU5-0050-000CN E-ring (paper-feed roller assembly) XD9-0132-020CN 260 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 285: Registration Assembly

    Registration assembly Figure 5-24 Registration assembly ENWW Parts and diagrams 261...

  • Page 286

    Table 5-23 Registration assembly Reference Description Part number Quantity Registration assembly RM1-0011-060CN 262 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 287: Multipurpose Assembly

    Multipurpose assembly Figure 5-25 Multipurpose assembly ENWW Parts and diagrams 263...

  • Page 288

    Description Part number Quantity Multipurpose assembly RM1-1572-000CN Solenoid, multipurpose assembly (SL102) RK2-0276-000CN Plate, main pad support (multipurpose assembly) RL1-0007-000CN Roller, pickup, multipurpose assembly RL1-0019-000CN Multipurpose tray assembly RM1-0005-020CN Screw, tapping, truss-head, M3x8 XB4-7300-809CN 264 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 289: Reverse Assembly

    Reverse assembly Figure 5-26 Reverse assembly ENWW Parts and diagrams 265...

  • Page 290

    Sensor, reverse-unit jam (PS111) RM1-1571-000CN Motor, crossing, (stepping) (M104) RK2-0473-000CN Solenoid, reverse-unit (SL105) RK2-0485-000CN Motor, delivery (stepping) (M106) RK2-0475-000CN Motor, reverse-unit (stepping) (M105) RK2-0474-000CN Reverse-unit PCA RM1-1379-000CN Solenoid, reversing-roller separation (SL106) RK2-0486-000CN Screw, TP, M3x4 XB6-7300-406CN 266 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 291: Reverse-separation-guide Assembly

    Reverse-separation-guide assembly Figure 5-27 Reverse-separation-guide assembly ENWW Parts and diagrams 267...

  • Page 292

    Table 5-26 Reverse-separation-guide assembly Reference Description Part number Quantity Reverse-separation-guide assembly RM1-1019-000CN 268 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 293

    Delivery assembly Figure 5-28 Delivery assembly ENWW Parts and diagrams 269...

  • Page 294

    Table 5-27 Delivery assembly Reference Description Part number Quantity Delivery assembly RM1-1047-000CN 270 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 295: Fuser

    Fuser Figure 5-29 Fuser ENWW Parts and diagrams 271...

  • Page 296

    Table 5-28 Fuser Reference Description Part number Quantity Fuser (100–127 volt) RM1-1043-080CN Fuser (220–240 volt) RM1-1044-000CN Screw, stepped RS1-9004-020CN Screw, M3x8 XA9-0650-000CN Screw, RS, M3x8 XA9-1449-000CN 272 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 297: Adf Components

    ADF components Topics: ● ADF assembly ● ADF internal components (1 of 3) ● ADF internal components (2 of 3) ● ADF internal components (3 of 3) ● ADF input tray ● ADF separation pad ● ADF separation-pad case ● ADF pickup-roller assembly ●...

  • Page 298: Adf Assembly

    ADF assembly Figure 5-30 ADF assembly 274 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 299

    Table 5-29 ADF assembly Reference Description Part number Quantity ADF assembly PF2282-SVPNR ADF rear cover PF2282P044NI ADF cable PF2282K165NI Screw, ADF 030080FWWSNI ADF input tray PF2282K042NI ADF front cover PF2282P059NI ADF mylar replacement kit Q6496–67901 ADF white scan background PF2282P339NI ADF mylar holder assembly PF2282K043NI ADF white mylar backing...

  • Page 300: Adf Internal Components (1 Of 3)

    ADF internal components (1 of 3) Figure 5-31 ADF internal components (1 of 3) 276 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 301

    Table 5-30 ADF internal components (1 of 3) Reference Description Part number Quantity ADF output-bin paper stop PF2282P061NI Screw, ADF NS-SCR00029NI ADF output-bin-base cover PF2282P060NI ENWW Parts and diagrams 277...

  • Page 302: Adf Internal Components (2 Of 3)

    ADF internal components (2 of 3) Figure 5-32 ADF internal components (2 of 3) 278 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 303

    Table 5-31 ADF internal components (2 of 3) Reference Description Part number Quantity ADF hinge, left PF2282K041NI ADF hinge, right PF2282K008NI ENWW Parts and diagrams 279...

  • Page 304: Adf Internal Components (3 Of 3)

    ADF internal components (3 of 3) Figure 5-33 ADF internal components (3 of 3) 280 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 305

    Table 5-32 ADF internal components (3 of 3) Reference Description Part number Quantity ADF jam-access latch PF2282K164NI ADF clear plastic paper guide PF2282P353NI ADF pickup-roller assembly PF2282K039NI ADF pickup-roller cover PF2282K040NI ENWW Parts and diagrams 281...

  • Page 306: Adf Input Tray

    ADF input tray Figure 5-34 ADF input tray 282 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 307

    Table 5-33 ADF input tray Reference Description Part number Quantity ADF input tray PF2282K042NI Screw, ADF, button, M3x8 IR4041P021NI ENWW Parts and diagrams 283...

  • Page 308: Adf Separation Pad

    ADF separation pad Figure 5-35 ADF separation pad 284 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 309

    Table 5-34 ADF separation pad Reference Description Part number Quantity ADF separation-pad assembly PF2282K035NI ENWW Parts and diagrams 285...

  • Page 310: Adf Separation-pad Case

    ADF separation-pad case Figure 5-36 ADF separation-pad case 286 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 311

    Table 5-35 ADF separation-pad case Reference Description Part number Quantity ADF separation-pad case PF2282K034NI ADF separation pad PF2282K035NI ENWW Parts and diagrams 287...

  • Page 312: Adf Pickup-roller Assembly

    ADF pickup-roller assembly Figure 5-37 ADF pickup-roller assembly 288 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 313

    Table 5-36 ADF pickup-roller assembly Reference Description Part number Quantity ADF pickup-roller assembly PF2282K039NI ENWW Parts and diagrams 289...

  • Page 314: Adf Pickup-roller Cover

    ADF pickup-roller cover Figure 5-38 ADF pickup-roller cover 290 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 315

    Table 5-37 ADF pickup-roller cover Reference Description Part number Quantity ADF pickup-roller cover PF2282K040NI ENWW Parts and diagrams 291...

  • Page 316: Adf Mylar-holder Assembly

    ADF mylar-holder assembly Figure 5-39 ADF mylar-holder assembly 292 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 317

    Table 5-38 ADF mylar-holder assembly Reference Description Part number Quantity ADF mylar-holder assembly PF2282K043NI ENWW Parts and diagrams 293...

  • Page 318: Adf Mylar Replacement Kit

    ADF mylar replacement kit Figure 5-40 ADF mylar replacement kit 294 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 319

    Table 5-39 ADF mylar replacement kit Reference Description Part number Quantity ADF mylar replacement kit Q6496–67901 ENWW Parts and diagrams 295...

  • Page 320: Scanner Components

    Scanner components Topics: ● Scanner-base components ● Scanner flatbed-unit assembly ● Scanner covers ● Scanner slide-rail 296 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 321: Scanner-base Components

    Scanner-base components Figure 5-41 Scanner-base components ENWW Parts and diagrams 297...

  • Page 322

    Table 5-40 Scanner-base components Reference Description Part number Quantity Scanner controller PCA IR4041K512NI Scanner fan-filter cover IR4041P217NI Scanner-fan filter IR4041P007NI 298 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 323: Scanner Flatbed-unit Assembly

    Scanner flatbed-unit assembly Figure 5-42 Scanner flatbed-unit assembly ENWW Parts and diagrams 299...

  • Page 324

    Table 5-41 Scanner flatbed-unit assembly Reference Description Part number Quantity Scanner flatbed-unit assembly IR4041-SVPNR Screw, scanner flatbed 040100FNBBNI Scanner rear cover IR4041P216NI 300 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 325: Scanner Covers

    Scanner covers Figure 5-43 Scanner covers ENWW Parts and diagrams 301...

  • Page 326

    Table 5-42 Scanner covers Reference Description Part number Quantity Scanner left cover IR4041K114NI Scanner, spring for left cover IR4041P041NI Scanner-carriage-lock cover IR4041P214NI Scanner top-cover flatbed flange IR4041P125NI Scanner right cover IR4041P213NI 302 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 327: Scanner Slide-rail

    Scanner slide-rail Figure 5-44 Scanner slide-rail ENWW Parts and diagrams 303...

  • Page 328

    Table 5-43 Scanner slide-rail Reference Description Part number Quantity Screw, scanner slide-rail 030040FNITNI 304 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 329: Sheet Feeder Components

    500-sheet feeder components Topics: ● Assembly locations ● External components ● 500-sheet feeder main body (1 of 2) ● 500-sheet feeder main body (2 of 2) ● 500-sheet feeder lifter-drive assembly ● 500-sheet feeder cassette ENWW Parts and diagrams 305...

  • Page 330

    Assembly locations Figure 5-45 500-sheet feeder assembly locations 306 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 331

    Item Assembly name Details Lifter-drive assembly Figure 5-49 500-sheet feeder lifter-drive assembly on page 314. Cassette Figure 5-50 500-sheet feeder cassette on page 316. ENWW Parts and diagrams 307...

  • Page 332

    External components Figure 5-46 500-sheet feeder external components 308 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 333

    Table 5-44 500-sheet feeder external components Reference Description Part number Quantity Cover, left-upper, 500-sheet feeder RC1-3200-000CN Cover, rear, 500-sheet feeder RC1-3197-000CN Cover, right, 500-sheet feeder RC1-3198-000CN Number-plate assembly RM1-1456-000CN Cover, front, 500-sheet feeder RC1-3196-000CN Cover, left, 500-sheet feeder RC1-3199-000CN ENWW Parts and diagrams 309...

  • Page 334: Sheet Feeder Main Body (1 Of 2)

    500-sheet feeder main body (1 of 2) Figure 5-47 500-sheet feeder main body (1 of 2) 310 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 335

    Table 5-45 500-sheet feeder main body (1 of 2) Reference Description Part number Quantity Paper-present sensing assembly (500-sheet feeder) RM1-1455-000CN 500-sheet feeder driver PCA RM1-1122-000CN Lifter-drive assembly (500-sheet feeder) RM1-1457-050CN Sensor, paper-size assembly (500-sheet feeder) RM1-0041-000CN Spring, grounding (500-sheet feeder) RU5-2251-000CN ENWW Parts and diagrams 311...

  • Page 336: Sheet Feeder Main Body (2 Of 2)

    500-sheet feeder main body (2 of 2) Figure 5-48 500-sheet feeder main body (2 of 2) 312 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 337

    Table 5-46 500-sheet feeder main body (2 of 2) Reference Description Part number Quantity Sensor, right-door-open (500-sheet feeder) RM1-1045-000CN ENWW Parts and diagrams 313...

  • Page 338: Sheet Feeder Lifter-drive Assembly

    500-sheet feeder lifter-drive assembly Figure 5-49 500-sheet feeder lifter-drive assembly 314 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 339

    Table 5-47 500-sheet feeder lifter-drive assembly Reference Description Part number Quantity Lifter-drive assembly (500-sheet feeder) RM1-1457-000CN ENWW Parts and diagrams 315...

  • Page 340: Sheet Feeder Cassette

    500-sheet feeder cassette Figure 5-50 500-sheet feeder cassette 316 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 341

    Table 5-48 500-sheet feeder cassette Reference Description Part number Quantity Cassette (tray 2, 3, 4, or 5) RM1-1001-000CN Cover, front (cassette) RC1-3020-000CN ENWW Parts and diagrams 317...

  • Page 342: Optional Devices

    Optional devices Topics: ● Duplex-printing accessory ● Stapler/stacker ● 3-bin mailbox 318 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 343: Duplex-printing Accessory

    Duplex-printing accessory Figure 5-51 Duplex-printing assembly ENWW Parts and diagrams 319...

  • Page 344

    Table 5-49 Duplex-printing assembly Reference Description Part number Quantity Duplex-printing assembly Q5969-67901 320 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 345: Stapler/stacker

    Stapler/stacker Figure 5-52 Stapler/stacker accessory ENWW Parts and diagrams 321...

  • Page 346

    Table 5-50 Stapler/stacker accessory Reference Description Part number Quantity Stapler/stacker accessory Q5691-60501 Staple cartridge C8085-60541 Stapler/stacker jam-access door RC1-2597-000CN 322 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 347: Bin Mailbox

    3-bin mailbox Figure 5-53 3-bin mailbox accessory ENWW Parts and diagrams 323...

  • Page 348

    Table 5-51 3-bin mailbox accessory Reference Description Part number Quantity 3-bin mailbox accessory Q5962-60503 3-bin mailbox jam-access door RM1-0981-000CN 324 Chapter 5 HP LaserJet 4345mfp ENWW...

  • Page 349: Hp Laserjet 5200 Series Printers

    HP LaserJet 5200 Series printers Topics: ● Support URLs ● Model number information ● Accessories/Consumables ● Repetitive defect intervals ● Service information ● Service advisories, bulletins, and notices ● Error codes ● Parts and diagrams ENWW...

  • Page 350

    Support URLs Parts http://partsurfer.hp.com/cgi-bin/spi/main Training http://www.hp.com/go/onlinelearning Support http://hp.com/partners/csn/ Firmware/Drivers http://www.hp.com 326 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 351

    (DIMM) slot ● Two compact flash memory slots for accessibility HP LaserJet 5200n Q7544A The features of the HP Prints up to 35 pages per minute (ppm) LaserJet 5200 printer, plus: ● 64 MB RAM instead of 48 MB RAM ●...

  • Page 352

    Printers Model numbers Description Speed port and IEEE 1284- compliant parallel port ● One open DIMM slot 328 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 353

    Accessories/Consumables Table 6-1 Accessories and supplies Item Part number Service/exchange number Description Internal (EIO) connectivity J7934A HP Jetdirect 620n print server (10/100-TX Ethernet) 500-sheet feeder (tray 3) Q7548A Optional accessory NOTE: Not available for the HP LaserJet 5200L. Duplexer Q7549A...

  • Page 354

    Print Media Specification Guide 5021-0378 PCL/PLJ Technical Reference Package For downloadable versions, go to www.hp.com/support/ lj5200. When connected, select Manuals. Service manual (this manual) Q7543-90934 Printed copy of this manual 330 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 355

    Table 6-1 Accessories and supplies (continued) Item Part number Service/exchange number Description Control-panel overlays Q7543-60107 Italian, Spanish, Portuguese Q7543-00030 Finnish Q7543-00031 French Q7543-00032 German Q7543-00033 English Q7543-00034 Hebrew Q7543-00035 Hungarian Q7543-00036 Italian Q7543-00037 Korean Q7543-00038 Norwegian Q7543-00039 Polish Q7543-60108 German, French, Netherlands Q7543-00040 Portuguese Q7543-00041...

  • Page 356

    Registration roller 44 mm (1.7 inches) Developing cylinder 57 mm (2.2 inches) Fuser roller 76 mm (2.9 inches) Photosensitive drum 94 mm (3.7 inches) Fuser pressure roller 94 mm (3.7 inches) 332 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 357

    Service information The following sections describe the type of printer resets and power-on models. Cold reset A cold reset unlocks menus that have been previously locked and sets all control panel menu items (including EIO settings) back to the factory defaults. However, it does not clear the values in the SERVICE menu (such as the serial number and page counts).

  • Page 358: Configuration

    When you exchange the formatter and the DC controller, it is important that they are not replaced at the same time. The HP LaserJet 5200 Series printer has a Save and Restore feature which saves the printer settings in NVRAM on the formatter and DC controller. These printer settings include not only printer identity (for example, model, printer name, serial number, and Jetdirect Inside), but also custom printer settings that the user has established.

  • Page 359: Replacing The Formatter And The Dc Controller

    5200dtn) and the printer serial number. If the printer configuration settings differ from the settings that existed before the parts were replaced, the printer settings will need to be reset. This can be done with help from HP ATS. Replacing the DC controller only Print a configuration page.

  • Page 360: Service Menu (service Pin Codes)

    HP ATS. Service menu (service PIN codes) Authorized HP service technicians can use this menu to gain access to printer settings that are reserved for service personnel. The service menu is protected by use of a personal identification number (PIN).

  • Page 361

    Restoring the Service ID If you replace the formatter, the date is lost. Use this menu item to reset the value to the date that the printer was first used. The date format is YYDDD. Use the following procedure to calculate the date. To calculate YY, subtract 1990 from the calendar year.

  • Page 362

    Service advisories, bulletins, and notices Number Description c00864148 Updated Part Number(s) for Service Manual 338 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 363

    Description Recommended action 10.32.YY UNAUTHORIZED SUPPLY A new, non-HP supply has been installed. If you believe you purchased an HP supply, This message appears until you install an HP please go to www.hp.com/go/anticounterfeit. Unauthorized supply in use supply or press...

  • Page 364

    Pull the duplexer halfway out of the For help press printer. Open the rear door and remove the duplexer. Release the four tabs in the center of the black paper guide inside the lower rear door. 340 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 365

    NOTE: Data will be lost. its I/O buffer during a busy state. To continue press 22 EMBEDDED I/O BUFFER OVERFLOW The embedded HP Jetdirect print server Press to continue printing. buffer has overflowed during a busy state. NOTE: Data will be lost.

  • Page 366

    NOTE: Data will be lost. This message is not valid for the HP LaserJet To continue press Turn the printer off and then on. 5200 and 5200L. Try printing again. If the error persists, replace the EIO card in slot X.

  • Page 367

    Control panel message Description Recommended action If the error persists, perform a paper- path test using the diagnostics menu to make sure that all of the sensors are working correctly. If the error persists, replace the paper- feed assembly. 41.5 UNEXPECTED TYPE IN TRAY X The printer senses a different media type Press to print from a different tray,...

  • Page 368

    If the printer does not enter the Ready state, turn the printer off. Make sure that the installed memory meets requirements and is installed correctly. Install a supported DIMM if necessary. 344 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 369

    Control panel message Description Recommended action 54.XX ERROR A sensor error has occurred. Printing cannot Turn the printer off and then on. continue. Check the connectors on the toner level XX Description: PCB. 02 Developer Check the connectors on the DC controller.

  • Page 370

    ACTION NOT CURRENTLY AVAILABLE Duplex registration is not available when the Change the size setting for the tray. ON TRAY X tray size is configured for ANY SIZE or ANY CUSTOM. 346 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 371

    Remove the optional tray and then reinstall it. Reconnect all of the cables and turn the printer on. If the message persists, contact HP support. Press to exit. Cancelling... The printer is in the process of canceling a No action necessary.

  • Page 372

    The printer is in the process of deleting a job. No action necessary. Duplexer Error Remove Duplexer The duplexer has been removed. Turn the printer off. Duplexing is not available for the HP LaserJet Reinstall the duplexer. 5200L. Turn the printer on.

  • Page 373

    Remove the duplexer or 500-sheet <current status message> feeder. Press to exit. Genuine HP supplies installed A new HP cartridge has been installed. The No action necessary. printer returns to the Ready state after approximately 10 seconds. GENUINE HP SUPPLIES DESIGNED FOR...

  • Page 374

    No media is in tray 1, and a print job requires Press to print from another tray. a specific type and size that is available in alternates with another tray. To use another tray press Press for help. 350 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 375

    No action necessary. RETRIEVE JOB menu. NON HP SUPPLY IN USE A non-HP supply is currently installed but If you believe you purchased an HP supply, was pressed to override the message. go to www.hp.com/go/anticounterfeit. alternates with Service or repairs that are required as a result...

  • Page 376

    Follow the instructions on the printed pages. page. The printer will return to the SET REGISTRATION menu after. Printing... SHOW ME HOW A print job is processing from the SHOW ME No action necessary. HOW menu. 352 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 377

    RAM DISK IS WRITE PROTECTED The file system is protected and no new files To enable writing to the RAM disk can be written to it. memory, use HP Web Jetadmin to turn alternates with off write protection. Ready To delete this message, press...

  • Page 378

    STANDARD TOP BIN FULL The output bin is full. Printing cannot Empty the output bin. Printing resumes continue. automatically. alternates with 354 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 379

    Printing can continue from other trays. Ready Unauthorized supply in use The printer has detected that a non- If you believe you purchased an HP supply, HP supply is currently installed and go to www.hp.com/go/anticounterfeit. alternates with was pressed.

  • Page 380

    500-sheet feeder, cassette, external panels and covers ● 500-sheet feeder internal components ● 500-sheet feeder paper-pickup assembly ● 500-sheet feeder drive assembly ● 500-sheet feeder lifter-drive assembly ● Duplexer ● Duplexing PCA assembly ● Duplexing-feed drive assembly 356 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 381: External Panels And Covers

    External panels and covers Figure 6-1 External panel and covers SEE FACE-UP PAPER DELIVERY ASSEMBLY SEE CARTRIDGE DOOR ASSEMBLY ENWW Parts and diagrams 357...

  • Page 382

    Part number Cover, left RC1-7051-000CN Cover, left front RC1-7052-000CN Cover, rear lower RC1-7174-000CN Cover, right RC1-7211-000CN Cover, right front RC1-7212-000CN Cover, right lower RC1-7210-000CN Top cover assembly RM1-2471-000CN PCB, operation panel RK2-1097-000CN 358 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 383: Cartridge Door Unit

    Cartridge door unit Figure 6-2 Cartridge door unit ENWW Parts and diagrams 359...

  • Page 384

    Cartridge door unit RM1-2458-000CN Multipurpose pad assembly RM1-2462-000CN Multipurpose cover assembly RM1-2463-000CN Multipurpose tray assembly RM1-2465-000CN Cartridge cover assembly RM1-2470-000CN Roller, multipurpose paper pickup RL1-0915-000CN Spring, compression RU5-2553-000CN Spring, tension RU5-2548-000CN 360 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 385

    Internal components Figure 6-3 Internal components (1 of 3) REGISTRATION SEE PAPER FEED ASSEMBLY ASSEMBLY SEE FACE-DOWN PAPER DELIVERY ASSEMBLY SEE CASSETTE PAPER PICKUP ASSEMBLY ENWW Parts and diagrams 361...

  • Page 386

    RC1-7261-000CN Gear, 13T RU5-0536-000CN Spring, torsion RU5-2596-000CN Paper-pickup roller-gear assembly RM1-2474-000CN DC controller assembly RM1-4098-000CN Shutter, fusing RC1-7163-000CN Roller, transfer RM1-2485-000CN Cable, flexible flat, 21P RK2-1053-000CN Cable, flexible flat, 23P RK2-1055-000CN 362 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 387

    ENWW Parts and diagrams 363...

  • Page 388

    Figure 6-4 Internal components (2 of 3) SEE FUSER ASSEMBLY 16 17 364 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 389

    Table 6-5 Internal components (2 of 3) Description Part number Guide, cartridge door stopper RC1-7022-000CN Stopper, cartridge door RC1-7023-000CN Arm, lock RC1-7244-000CN Lever, fuser release RC1-7405-000CN Spring, tension RU5-2550-000CN Stopper, bushing arm RC1-3090-000CN Spring, compression RC1-7127-000CN Holder, fusing bias contact RC1-7128-000CN Holder, fan RC1-7169-000CN...

  • Page 390

    Figure 6-5 Internal components (3 of 3) 366 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 391

    Table 6-6 Internal components (3 of 3) Description Part number Cover, gear, upper right RC1-7209-000CN Cover, dust RC1-7118-000CN Guide, cartridge, lower right RC1-7286-000CN Guide, duplexer, left RC1-7379-000CN Guide, duplexer, right RC1-7380-000CN Flag, loop sensor RC1-7144-000CN Spring, torsion RC1-7145-000CN Spring, tension RU5-2563-000CN RK2-1089-000CN High-voltage power supply (110V-127V)

  • Page 392: Paper-feed Assembly

    Paper-feed assembly Figure 6-6 Paper-feed assembly 368 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 393

    Table 6-7 Paper-feed assembly Description Part number Paper-feed assembly RM1-2482-000CN ENWW Parts and diagrams 369...

  • Page 394: Face-up Delivery Assembly

    Face-up delivery assembly Figure 6-7 Face-up delivery assembly 370 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 395

    Table 6-8 Face-up delivery assembly Description Part number Face-up delivery assembly RM1-2492-000CN ENWW Parts and diagrams 371...

  • Page 396: Face-down Delivery Assembly

    Face-down delivery assembly Figure 6-8 Face-down delivery assembly 372 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 397

    Table 6-9 Face-down delivery assembly Description Part number Face-down delivery assembly RM1-2490-000CN ENWW Parts and diagrams 373...

  • Page 398

    PCAs Figure 6-9 PCA assembly 374 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 399

    Table 6-10 PCA assembly Description Part number DC controller PCA assembly RM1-4098-000CN High-voltage PCA assembly (110V-127V) RM1-2957-000CN High-voltage PCA assembly (220V-240V) RM1-2958-000CN Low-voltage PCA assembly (110V-127V) RM1-2926-000CN Low-voltage PCA assembly (220V-240V) RM1-2951-000CN ENWW Parts and diagrams 375...

  • Page 400

    Fuser Figure 6-10 Fuser 376 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 401

    Table 6-11 Fuser Description Part number Fuser assembly (110V-127V) RM1-2522-000CN Fuser assembly (220V-240V) RM1-2524-000CN ENWW Parts and diagrams 377...

  • Page 402: Cassette (tray 2)

    Cassette (tray 2) Figure 6-11 Cassette (tray 2) 378 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 403

    Table 6-12 Cassette (tray 2) Description Part number Cassette, 250-sheet RM1-2479-000CN Separation-holder assembly RM1-2546-000CN ENWW Parts and diagrams 379...

  • Page 404: Cassette (tray 2) Paper-pickup Assembly

    Cassette (tray 2) paper-pickup assembly Figure 6-12 Cassette (tray 2) paper-pickup assembly 380 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 405

    Table 6-13 Cassette (tray 2) paper-pickup assembly Description Part number Paper-pickup assembly, cassette RM1-2530-000CN Paper-pickup-roller assembly, cassette RM1-0731-030CN Photointerruptor WG8-5696-000CN Cover, sensor, 250-sheet cassette RC1-7080-000CN Lever, paper sensor, 250-sheet cassette RC1-7410-000CN ENWW Parts and diagrams 381...

  • Page 406: Sheet Feeder Cassette (tray 3)

    500-sheet feeder cassette (tray 3) Figure 6-13 500-sheet feeder cassette (tray 3) 382 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 407

    Table 6-14 500-sheet feeder cassette (tray 3) Description Part number 500-sheet cassette (only), tray 3 RM1-2900-000CN Flag, size sensing RC1-7877-000CN Paper-feed roller assembly RM1-0037-020CN ENWW Parts and diagrams 383...

  • Page 408: Sheet Feeder, Cassette, External Panels And Covers

    500-sheet feeder, cassette, external panels and covers Figure 6-14 500-sheet feeder cassette external panels and covers 384 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 409

    Table 6-15 500-sheet feeder cassette external panels and covers Description Part number Cover, rear, 500-sheet cassette RC1-7808-000CN Cover, right, 500-sheet cassette RM1-2899-000CN Cover, left, 500-sheet cassette RC1-7803-000CN Cover, left front, 500-sheet cassette RK2-1062-000CN Cover, right front, 500-sheet cassette RC1-7806-000CN Cover, front lower, 500-sheet cassette RC1-7807-000CN ENWW Parts and diagrams 385...

  • Page 410: Sheet Feeder Internal Components

    500-sheet feeder internal components Figure 6-15 500-sheet feeder internal components SEE LIFTER DRIVE ASSEMBLY SEE DRIVE ASSEMBLY 386 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 411

    Table 6-16 500-sheet feeder internal components Description Part number Spring, compression RU5-2061-000CN Solenoid RK2-0269-000CN Switch, cassette-size detect RK2-1103-000CN Motor, stepping, DC RC1-7804-000CN Spring, tension RC1-0198-000CN Paper-feeder driver PCA assembly RM1-4292-000CN ENWW Parts and diagrams 387...

  • Page 412: Sheet Feeder Paper-pickup Assembly

    500-sheet feeder paper-pickup assembly Figure 6-16 500-sheet feeder paper-pickup assembly 388 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 413

    Table 6-17 500-sheet feeder paper-pickup assembly Description Part number 500-sheet feeder paper-pickup assembly RM1-2896-000CN Flag, sensor, top RC1-7836-000CN Paper-pickup-roller assembly (500-sheet feeder) RM1-0036-020CN Paper-feed-roller assembly (500-sheet feeder) RM1-0037-000CN Sensor assembly RM1-2897-000CN Photo interrupter, TLP1243 WG8-5696-000CN ENWW Parts and diagrams 389...

  • Page 414: Sheet Feeder Drive Assembly

    500-sheet feeder drive assembly Figure 6-17 500-sheet feeder drive assembly 390 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 415

    Table 6-18 500-sheet feeder drive assembly Description Part number 500-sheet feeder drive assembly RM1-2909-000CN ENWW Parts and diagrams 391...

  • Page 416

    500-sheet feeder lifter-drive assembly Figure 6-18 500-sheet feeder lifter-drive assembly 392 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 417

    Table 6-19 500-sheet feeder lifter-drive assembly Description Part number 500-sheet feeder lifter-drive assembly RM1-2912-000CN ENWW Parts and diagrams 393...

  • Page 418: Duplexer

    Duplexer Figure 6-19 Duplexer (1 of 2) 394 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 419

    Table 6-20 Duplexer Description Part number Duplexer Q7549-67901 Flag, duplexing jam detect RC1-7770-000CN IC, photo interrupter WG8-5624-000CN ENWW Parts and diagrams 395...

  • Page 420

    Figure 6-20 Duplexer (2 of 2) 396 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 421

    Table 6-21 Duplexer Description Part number Cover, left RC1-7754-000CN Cover, right RC1-7755-000CN Cover, top RC1-7756-000CN Cover, rear RC1-7757-000CN Holder, fan RC1-7760-000CN Roller, paper feed RC1-7783-000CN Roller, paper feed, rear RC1-7790-000CN RK2-1067-000CN Module, light guide RK2-1069-000CN Duplexing controller PCB assembly RM1-4291-000CN ENWW Parts and diagrams 397...

  • Page 422: Duplexing Pca Assembly

    Duplexing PCA assembly Figure 6-21 Duplexing PCA assembly 398 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 423

    Table 6-22 Duplexing PCA assembly Description Part number Duplexing PCA assembly RM1-4291-000CN ENWW Parts and diagrams 399...

  • Page 424: Duplexing-feed Drive Assembly

    Duplexing-feed drive assembly Figure 6-22 Duplexing-feed drive assembly 400 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 425

    Table 6-23 Duplexing-feed drive assembly Description Part number Duplexing-feed drive assembly RM1-2891-000CN ENWW Parts and diagrams 401...

  • Page 426

    402 Chapter 6 HP LaserJet 5200 Series printers ENWW...

  • Page 427

    HP LaserJet 9000/9040/9050 Series printers Topics: ● Support URLs ● Model number information ● Accessories/Consumables ● Repetitive defect intervals ● Service information ● Error codes ● Parts and diagrams ENWW...

  • Page 428

    Support URLs Parts http://partsurfer.hp.com/cgi-bin/spi/main Training http://www.hp.com/go/onlinelearning Support http://hp.com/partners/csn/ Firmware/Drivers http://www.hp.com 404 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 429

    Description Speed HP LaserJet 9040/9050 Q7697A/Q3721A The HP LaserJet 9040/9050 40 pages per minute (ppm) (HP LaserJet printer printer comes standard with 9040 series printer) or 50 ppm (HP 64 MB RAM, wide-format LaserJet 9050 series printer) on letter or printing, and two 500-sheet ISO A4 paper.

  • Page 430

    500-sheet trays (tray 2 and tray 3), a 100-sheet multipurpose tray (tray 1), an embedded HP Jetdirect print server, and a duplex printing accessory (duplexer) for printing on both sides of paper. 406 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 431

    Field-replaceable units Product number Service number Exchange number Description Printer C7860A C8519-67901 C8519-69001 Formatter assembly HP LaserJet 9000 Q3721-67901 Q3721-69001 Formatter assembly HP LaserJet 9040/ 9050 base NOTE: Do not replace the formatter and the Compact Flash firmware at the same time.

  • Page 432

    64 MB DDR DIMM HP LaserJet 9040/ 9050 series only Q2626-67951 128 MB DDR DIMM HP LaserJet 9040/ 9050 series only Q2627-67951 256 MB DDR DIMM HP LaserJet 9040/ 9050 series only 408 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 433

    J6054-69031 Hard disk HP LaserJet 9000 J6073A J6073-61011 J6073-69011 Hard disk HP LaserJet 9040/ 9050 J4169A J4169-61001 J4169-69001 HP Jetdirect 610N Fast Ethernet (10/100 Base- J4135A J4135-61001 HP Jetdirect Connectivity (USB) C8568A C8568-67902 Tray 1 C8531A C8531-67902 2,000-sheet feeder (tray 4)

  • Page 434

    Feed roller #1 (PIU) 94 mm (3.70 inches) Photosensitive drum 94 mm (3.70 inches) Separation roller 94 mm (3.70 inches) Pressure roller 126 mm (4.96 inches) Fuser roller 160 mm (6.3 inches) 410 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 435

    Service information Service information for all models Command Procedure Comment Service PIN information and Service HP LaserJet 9000 series PIN = While in the service menu, you can menu 00900001 perform the following tasks: ● HP LaserJet 9040 series PIN =...

  • Page 436

    Pre-registration roller clutch Registration assembly 0110 Registration roller clutch Registration assembly 0111 Tray 1 feed roller clutch Tray 1 0112 Coil jam sensor solenoid Fuser assembly 0113 Face-up flapper solenoid Delivery assembly 412 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 437

    Table 7-7 Service test abnormality codes (continued) Code Description 0114 Tray 1 pickup solenoid Tray 1 0115 Duplex deflector solenoid Duplexer 0116 Duplex flapper solenoid Duplexer 0117 Upper cassette paper out solenoid Paper-input unit 0118 Upper cassette lifter position sensor Paper-input unit 0119 Upper cassette paper level sensor A...

  • Page 438: Service Information For Hp Laserjet 9000 Model

    PAUSE/RESUME (START on MFPs). (the 9 button on MFPs) or (the 3 button on MFPs) to scroll to the appropriate selection (NVRAM INIT or SKIP DISK). Press (the 6 button on MFPs). 414 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 439: Service Information For Hp Laserjet 9040/9050 Models

    Service information for HP LaserJet 9040/9050 models Table 7-9 Service information for HP LaserJet 9040/9050 models Command Procedure Comments Cold reset Turn off the printer. Performing a cold reset clears all data from the printer memory and returns all Set the display language Turn on the printer.

  • Page 440

    Table 7-9 Service information for HP LaserJet 9040/9050 models (continued) Command Procedure Comments Press MENU (START on MFPs). (the 9 button on MFPs) or (the 3 button on MFPs) to scroll to the appropriate selection (NVRAM INIT or SKIP DISK).

  • Page 441

    Error codes Control panel message Description Recommended action 13.01.00 JAM IN TRAY 1 A page is jammed in the paper path at the tray Clear the jam in the indicated area. 1 feed area. For help press Close the door so that the printer attempts to clear the paper path.

  • Page 442

    Reseat the connections to the DC (PS1451) within the specified time. controller. Make sure the delivery flags move smoothly. Perform a service test. 418 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 443

    Control panel message Description Recommended action If the error persists, replace the delivery unit. Replace the DC controller. 13.09.00 JAM INSIDE LEFT DOOR ● A page is jammed in the paper path at Clear the jam in the indicated area. the face-down bin.

  • Page 444

    For help press Close the door so that the printer ● A paper-delivery stationary jam attempts to clear the paper path. occurred. Replace the paper path connection unit. 420 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 445

    Control panel message Description Recommended action Replace the vertical registration assembly. If the error persists, replace the diverter. 13.11.0A JAM IN INPUT DEVICE A page is jammed in the input device when Clear the jam in the indicated area. the power is turned on. For help press Turn off the printer, and then turn the printer on again.

  • Page 446

    Check for mechanical interference in the flipper and paper-path rollers. Turn off the printer, and then turn the printer on again. Send two pages through for a paper- path test. Replace the paper-path assembly. 422 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 447

    Control panel message Description Recommended action 13.12.13 JAM IN LEFT ACCESSORY ● Media stopped in the paper path. Clear the jam. ● For help press Media jammed entering the Check for mechanical interference in the accumulator or offset module. flipper and paper-path rollers. Check for jams at the accumulator or the offset module.

  • Page 448

    Close the door so the printer attempts to ● The trailing edge of the media did not clear the paper path. leave the duplexer paper sensor If the error persists, replace the (PS2004) within a specified time. duplexer. 424 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 449

    Control panel message Description Recommended action 13.20.00 JAM INSIDE FRONT DOOR ● A page is jammed in the paper path. Clear the jam in the indicated area. ● For help press Media is present in the printer. Close the door so that the printer attempts to clear the paper path.

  • Page 450

    For help press Close the door so that the printer ● The media did not leave the registration attempts to clear the paper path. sensor (PS2) within the specified time. 426 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 451

    Control panel message Description Recommended action Replace the registration assembly. If the error persists, replace the paper- input unit. 13.XX.YZ JAM IN TRAY N ● 13.01.00: A tray 2 pickup jam has Clear the jam in the indicated area. occurred (N = 2) (PS1402). Close the door so that the printer ●...

  • Page 452

    I/O buffer during a busy state. data will be lost). To continue press Turn off the printer, and then turn the printer on again. Move the EIO card to a different slot. Replace the EIO card. 428 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 453

    Control panel message Description Recommended action 22 EMBEDDED I/O BUFFER OVERLOW The printer embedded I/O buffer overflowed To continue printing, press (some during a busy state. data will be lost). Turn off the printer, and then turn the printer on again. 22 PARALLEL I/O BUFFER OVERFLOW The printer parallel buffer overflowed during To continue printing, press...

  • Page 454

    For help press Low fuser temperature Reseat connections to the fuser and the DC controller. Fuser warm up service Reseat the fuser. High fuser temperature If error persists, replace the fuser. Faulty fuser 430 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 455

    Control panel message Description Recommended action Inconsistent fuser Replace the upper cableguide assembly. Faulty fuser Replace the low-voltage power supply. Replace the DC controller. 51.X PRINTER ERROR A printer error occurred, and X corresponds Turn off the printer, and then turn the to the following issue: printer on to continue.

  • Page 456

    XX = 04 (power supply) Check the printer configuration. ● alternates with XX = 03 (CPU) Replace the print cartridge. To continue cycle power Replace the toner sensor contact assembly. Replace the DC controller. 432 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 457

    Control panel message Description Recommended action 59.X PRINTER ERROR A printer error occurred, and X corresponds Turn off the printer, and then turn the to the following issue: printer on again to continue. For help press ● Main motor error Reseat connections to the DC alternates with controller.

  • Page 458

    Turn off the printer, and then turn the ● The printer firmware detected five printer on to continue. alternates with consecutive jams. Send two pages through for a paper- CHECK CABLES AND CYCLE POWER path test. 434 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 459

    Control panel message Description Recommended action Replace the offset assembly. Replace the output device controller PCA. 66.12.60 OUTPUT DEVICE FAILURE ● An EEPROM error occurred. Check the cables. For help press ● The EEPROM on the controller PCA is Turn off the printer, and then turn the damaged.

  • Page 460

    ◦ If the error persists, replace the formatter. 80.XXX EMBEDDED JETDIRECT ERROR An embedded Jetdirect error occurred. Turn off the printer, and then turn the printer on again. 436 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 461

    Control panel message Description Recommended action 80.XXXX EIO ERROR The EIO accessory card in slot X Turn off the printer, and then turn the encountered a critical error. printer on again. Reseat the EIO card. Move the EIO card to a different slot. If the error persists, replace the EIO card.

  • Page 462

    Parts and diagrams External covers and panels Figure 7-1 External covers and panels 438 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 463

    Table 7-10 External covers and panels Description Part number Cover, right top RB2-5659-000CN Cover, left top RB2-5660-000CN Cap, right cover RB2-5675-000CN Cover, tray 1 blanking RB2-5676-000CN Cover, right rail RB2-5682-000CN Cover, left rail RB2-5683-000CN Cover, right back RB2-5684-000CN Cover, left back RB2-5685-000CN Cover, left lower RB2-5687-000CN...

  • Page 464: Left Door And Diverter

    Left door and diverter Figure 7-2 Left door and diverter 440 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 465

    Table 7-11 Left door and diverter Description Part number Left door and diverter RG5-5646-050CN Diverter assembly RG5-5647-050CN Damper assembly RG5-5648-000CN Screw, M4 by 10 XA9-1189-000CN Cover, left (left door) RB2-6007-000CN ENWW Parts and diagrams 441...

  • Page 466: Right Cover Assembly

    Right cover assembly Figure 7-3 Right cover assembly 442 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 467

    Table 7-12 Right cover assembly Description Part number Right cover assembly RG5-5737-000CN Right cover knob assembly RG5-5740-000CN Cable, tray 1 RG5-5763-000CN Grounding cable, tray 1 RG5-5764-000CN Screw, M3 by 8 XA9-1200-000CN Tape, cover (restraining strap) RB2-5653-000CN Screw, M3 by 8, RS XA9-1276-000CN ENWW Parts and diagrams 443...

  • Page 468

    Internal components Figure 7-4 Internal components (1 of 4) 16 16 444 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 469

    Table 7-13 Internal components (1 of 4) Description Part number Guide, pickup RB2-5522-000CN Guide, cartridge RB2-5526-000CN Hinge mount, damper RB2-5570-020CN Hinge arm, front cover RB2-5654-000CN Cover, right door, inside RB2-5697-000CN Knob, registration, jam removal RB2-5845-000CN Front inside cover assembly RG5-5721-000CN Jam clearing assembly, fuser RG5-5700-000CN Lever assembly, cartridge release...

  • Page 470

    Figure 7-5 Internal components (2 of 4) 446 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 471

    Table 7-14 Internal components (2 of 4) Description Part number Front fusing mount RB2-5517-000CN Front fusing rail RB2-5515-000CN Back fusing rail RB2-5516-000CN Back fusing mount RB2-5518-000CN Spring, leaf RB2-5523-000CN Screw, M3 by 6 XA9-1275-000CN Fuser connector holder assembly RG5-5724-020CN Fuser power cable RG5-5771-000CN Gear, 21T RS5-0708-000CN...

  • Page 472

    Figure 7-6 Internal components (3 of 4) 448 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 473

    Table 7-15 Internal components (3 of 4) Description Part number Screw, M3 by 6, RS XA9-1275-000CN Screw, M3 by 8, RS XA9-1276-000CN Latch mount assembly RG5-5704-000CN End paper sensor assembly RG5-5699-000CN Upper cable guide assembly RG5-7787-000CN Fan, #5, cartridge fan (LJ9000) RH7-5306-000CN Fan, #5, cartridge fan (LJ9040/9050) RG5-5729-000CN...

  • Page 474

    Figure 7-7 Internal components (4 of 4) 450 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 475

    Table 7-16 Internal components (4 of 4) Description Part number Low voltage power supply assembly 110 V (LJ9000) RG5-5730-000CN Low voltage power supply assembly 110 V (LJ9040/9050) RG5-7778-000CN Low voltage power supply assembly 220 V (LJ9000) RG5-5731-000CN Low voltage power supply assembly 220 V (LJ9040/9050) RG5-7779-000CN Cable, HVPS flat ribbon RH2-5445-000CN...

  • Page 476: Drum Feed Drive Assembly

    Drum feed drive assembly Figure 7-8 Drum feed drive assembly 452 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 477

    Table 7-17 Drum feed drive assembly Description Part number Drum feed drive assembly RG5-5656-060CN Main motor (M2) RH7-5287-000CN Screw, M3 by 6 XA9-1275-000CN ENWW Parts and diagrams 453...

  • Page 478: Fuser Delivery Drive Assembly

    Fuser delivery drive assembly Figure 7-9 Fuser delivery drive assembly 454 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 479

    Table 7-18 Fuser delivery drive assembly Description Part number Fuser delivery drive assembly (LJ9000) RG5-5659-000CN Fuser delivery drive assembly (LJ9040/9050) RG5-7789-000CN Screw, M3 by 6, RS XA9-1275-000CN Lever, switch RB2-6077-000CN Motor, DC, 24V (M1) (LJ9000) RG5-5288-000CN Motor, DC, 24V (M1) (LJ9040/9050) RH7-1622-000CN Microswitch (SW1) WC4-5171-000CN...

  • Page 480: Cartridge Lifter Assembly

    Cartridge lifter assembly Figure 7-10 Cartridge lifter assembly 456 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 481

    Table 7-19 Cartridge lifter assembly Description Part number Cartridge lifter assembly RG5-5741-020CN Spring, tension RS6-2298-020CN Screw, M3 by 6 XA9-1275-000CN ENWW Parts and diagrams 457...

  • Page 482: Sheet Trays (tray 2 And Tray 3)

    500-sheet trays (tray 2 and tray 3) Figure 7-11 500-sheet trays (tray 2 and tray 3) 458 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 483

    Table 7-20 500-sheet trays (tray 2 and tray 3) Description Part number 500-sheet trays RG5-5635-080CN Custom/standard switch RB2-5813-000CN Spring, torsion RB2-5816-000CN Screw, W/W, M3 by 29.5 XA9-0668-000CN ENWW Parts and diagrams 459...

  • Page 484: Paper Input Unit

    Paper input unit Figure 7-12 Paper input unit 460 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 485

    Table 7-21 Paper input unit Description Part number Paper input unit RG5-5681-030CN Screw, M3 by 6, RS XA9-1275-000CN Paper pickup PCA RG5-5678-000CN ENWW Parts and diagrams 461...

  • Page 486

    Registration assembly Figure 7-13 Registration assembly 462 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 487

    Table 7-22 Registration assembly Description Part number Registration assembly RG5-5663-000CN ENWW Parts and diagrams 463...

  • Page 488: Transfer Roller Assembly

    Transfer roller assembly Figure 7-14 Transfer roller assembly 464 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 489

    Table 7-23 Transfer roller assembly Description Part number Transfer roller assembly RG5-5662-000CN Holder, transfer RG5-5653-000CN Roller, transfer RF5-3319-000CN Guide, transfer/pre-transfer RG5-5654-000CN ENWW Parts and diagrams 465...

  • Page 490

    Delivery assembly Figure 7-15 Delivery assembly 466 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 491

    Table 7-24 Delivery assembly Description Part number Delivery assembly RG5-5643-030CN Delivery cross member assembly RG5-5645-000CN Delivery PCA RG5-5649-000CN Flag, sensor RB2-6037-000CN Lever, sensor RB2-6035-000CN Screw, M3 by 8 XA9-1276-000CN Fan, #3, rear delivery RH7-5296-000CN Fan, #4, front delivery RH7-5297-000CN Fan, #6, face down tray RH7-5302-000CN Lever, sensor RB2-6036-000CN...

  • Page 492: Pca Assembly Location

    PCA assembly location Figure 7-16 PCA assembly location 468 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 493

    Table 7-25 PCA assembly location Description Part number DC controller PCA (LJ9000) RG5-5778-120CN DC controller PCA (LJ9040/9050) RG5-7780-000CN Delivery PCA RG5-5649-000CN Print cartridge memory controller PCA RG5-6996-000CN Paper pickup (PIU) PCA RG5-5678-000CN ENWW Parts and diagrams 469...

  • Page 494: Tray 4 Main Body

    Tray 4 main body Figure 7-17 Tray 4 main body (1 of 2) 470 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 495

    Table 7-26 Tray 4 main body (1 of 2) Description Part number Cover, front RB2-7648-040CN Cover, right RB2-7649-000CN Cover, right back RB2-7650-000CN Cover, left back RB2-7651-000CN Cover, center RB2-7652-000CN Cover, back RF5-3644-000CN Cover, left RF5-3645-000CN Screw, stepped RS5-9099-000CN Screw, W/W, M4 by 6 XA9-0994-000CN Screw, M4 by 6 XB6-7400-000CN...

  • Page 496

    Figure 7-18 Tray 4 main body (2 of 2) 472 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 497

    Table 7-27 Tray 4 main body (2 of 2) Description Part number Caster, back RB2-7678-020CN Caster, front swivel RB3-0304-040CN Screw, M5 by 12 XA9-0912-000CN Switch assembly (SW21) RG5-6206-020CN Paper size sensing assembly RG5-6207-040CN Screw, M4 by 8, RS XA9-0732-000CN Paper volume sensing assembly RG5-6229-030CN Screw, M4 by 6 XA9-0994-000CN...

  • Page 498: Tray 4 Drive Assembly

    Tray 4 drive assembly Figure 7-19 Tray 4 drive assembly 474 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 499

    Table 7-28 Tray 4 drive assembly Description Part number Tray 4 deck drive assembly RG5-6228-040CN Motor RH7-1481-000CN Screw, M3 by 6 with washer XB2-6300-607CN ENWW Parts and diagrams 475...

  • Page 500: Tray 4 Pca Location

    Tray 4 PCA location Figure 7-20 Tray 4 PCA location 476 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 501

    Table 7-29 Tray 4 PCA location Description Part number Paper size PCA RG5-6238-000CN Paper volume PCA RG5-6237-000CN Deck controller PCA RG5-6235-120CN LED PCA RG5-6239-000CN ENWW Parts and diagrams 477...

  • Page 502: Tray 1 Assembly

    Tray 1 assembly Figure 7-21 Tray 1 assembly 478 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 503

    Table 7-30 Tray 1 assembly Description Part number Tray 1 C8568-67902 Tray assembly RG5-5809-000CN Service cover assembly RG5-5811-040CN Roller, pickup RF5-3403-000CN Roller, separation RF5-3404-000CN Cover hooks RB2-6537-000CN ENWW Parts and diagrams 479...

  • Page 504

    480 Chapter 7 HP LaserJet 9000/9040/9050 Series printers ENWW...

  • Page 505

    HP LaserJet 9000mfp/9000Lmfp/ 9040mfp/9050mfp Topics: ● Support URLs ● Model number information ● Accessories/Consumables ● Repetitive defect intervals ● Service information ● Error codes ● Parts and diagrams ENWW...

  • Page 506

    Support URLs Parts http://partsurfer.hp.com/cgi-bin/spi/main Training http://www.hp.com/go/onlinelearning Support http://hp.com/partners/csn/ Firmware/Drivers http://www.hp.com 482 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 507

    Model number information Table 8-1 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp models Printers Model numbers Description Speed ● ● HP LaserJet 9000mfp C8523A Resolution 50 pages per minute (ppm), automatic document feeder ◦ 600 dots per inch (dpi) (ADF) scanning of and with Resolution...

  • Page 508

    (ADF) with dual-head scanner automatically scans two- sided documents 100-sheet multipurpose tray handles heavy custom media up to 58 lb (216 g/m2) Adjustable 500-sheet input trays 2 and 3 Adjustable 2,000-sheet input tray 4 484 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 509

    Table 8-1 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp models (continued) Printers Model numbers Description Speed Choose the 8-bin mailbox, 3,000-sheet stacker, 3,000- sheet stapler/stacker, or the multifunction finisher output solution Jetlink port for third-party paper-handling solutions Bidirectional IEEE-1284 B compliant parallel port HP Jetdirect Fast Ethernet...

  • Page 510

    DC controller HP LaserJet 9000mfp and 9000Lmfp RG5-7780-060CN DC controller HP LaserJet 9040mfp and 9050mfp RG5-5728-100CN C8519-69037 High-voltage power All models supply RG5-5730-000CN C8519-69007 Low-voltage power HP LaserJet 9000mfp supply, 110 V and 9000Lmfp 486 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 511

    Table 8-4 Field-replaceable units (continued) Product number Service number Exchange number Description Printer RG5-7778-000CN Low-voltage power HP LaserJet 9040/mfp supply, 110 V and 9050mfp RG5-5731-000CN Low-voltage power HP LaserJet 9000mfp supply, 220 V and 9000Lmfp RG5-7779-030CN Low-voltage power HP LaserJet 9040mfp...

  • Page 512

    Paper pickup assembly All models C8084A 3,000-sheet stacker All models C8085A 3,000-sheet stapler/ All models stacker C8088B Multifunction finisher All models Q5693A 8-bin mailbox HP LaserJet 9040mfp and 9050mfp C8532A C8532-67903 Duplexer All models 488 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 513

    Repetitive defect intervals Registration roller 44 mm (1.73 inches) Primary charging roller 44 mm (1.73 inches) Feed roller #3 (PIU) 53 mm (2.09 inches) Transfer charging roller 53 mm (2.09 inches) Pre-registration roller 60 mm (2.36 inches) Developing roller 63 mm (2.48 inches) Feed roller #2 (PIU) 63 mm (2.48 inches) Pickup roller...

  • Page 514

    Service PIN information and Service HP LaserJet 9000LmfpPIN = 00900001 While in the service menu, you can menu perform the following tasks: HP LaserJet 9040mfp PIN = 11904004 ● Clear the event log HP LaserJet 9050mfpPIN = 11905004 ● Verify and set the page count and...

  • Page 515

    (0101 0111 0132 0000 0000). Write down these codes and see table 31 in the HP LaserJet 9000 service manual for an explanation of the codes. Close tray 2 and tray 3.

  • Page 516: Service Information For Hp Laserjet 9000mfp And 9000lmfp Models

    Duplexer 0143 OHT sensor Registration assembly 0144 Coil jam sensor Fuser assembly Service information for HP LaserJet 9000mfp and 9000Lmfp models Table 8-7 Service information for HP LaserJet 9000mfp and 9000Lmfp models Command Procedure Comments Cold reset Turn off the printer.

  • Page 517

    Table 8-7 Service information for HP LaserJet 9000mfp and 9000Lmfp models (continued) Command Procedure Comments Continue to hold until all three CAUTION: Performing a cold reset control panel lights illuminate, and resets the Jetdirect configuration. To then release (the 6 button on avoid making changes to your network MFPs).

  • Page 518: Service Information For Hp Laserjet 9040mfp And 9050mfp Models

    Service information for HP LaserJet 9040mfp and 9050mfp models Table 8-8 Service information for HP LaserJet 9040mfp and 9050mfp models Command Procedure Comments Cold reset Turn off the printer. Performing a cold reset clears all data from the printer memory and returns all Set the display language Turn on the printer.

  • Page 519

    Table 8-8 Service information for HP LaserJet 9040mfp and 9050mfp models (continued) Command Procedure Comments Press MENU (START on MFPs). (the 9 button on MFPs) or (the 3 button on MFPs) to scroll to the appropriate selection (NVRAM INIT or SKIP DISK).

  • Page 520

    30.1.08 SCAN FAILURE Flatbed motor failure. Perform a FLATBED MOTOR diagnostic in the diagnostics menu to verify that the flatbed motor is functioning correctly. Check for loose connections and broken, frayed, or pinched wires. 496 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 521

    Control panel message Description Recommended action Reseat the flatbed motor connector at the SCB location J108. Replace the flatbed motor. 30.1.09 SCAN FAILURE The pickup roller home position sensor is not Perform an ADF INPUT diagnostic in detecting the pickup roller home position. the diagnostics menu to verify that the pickup roller assembly is functioning correctly.

  • Page 522

    Replace the flatbed inverter PCB (LJ 9000mfp/9000Lmfp only). Replace the flatbed lamp assembly (LJ 9000mfp/9000Lmfp only). Replace the SCB. Replace the flatbed optical assembly. ● 30.1.14 SCAN FAILURE EEPROM error. Replace the SCB. 498 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 523

    Control panel message Description Recommended action 30.1.15 SCAN FAILURE A condition has prevented the scan engine Verify that all covers are installed from initializing. correctly and that the ADF and ADF feeder are closed. Turn the power off, and then on. If the error persists, perform a SENSORS diagnostic in the diagnostics menu to verify that all of the sensors are...

  • Page 524

    Close the door so that the printer attempts to clear the paper path. Perform a service test. If the error persists, replace the paper- input unit. Replace the tray 1 pickup rollers. Replace tray 1. 500 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 525

    Control panel message Description Recommended action 13.01.00 JAM IN TRAY X A page is jammed in the paper path at tray X Clear the jam in the indicated area. feed area. For help press Closing the door so that the printer ●...

  • Page 526

    ● The leading edge of the media did not attempts to clear the paper path. reach the face-down bin delivery sensor Reseat the connections to the DC (PS1451) within the specified time. controller. 502 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 527

    Control panel message Description Recommended action Make sure the delivery flags move smoothly. Perform a service test. If the error persists, replace the delivery unit. Replace the DC controller. ● 13.0A.00 JAM IN TOP OUTPUT BIN A page is jammed in the paper path at Clear the jam in the indicated area.

  • Page 528

    A page is jammed in the input device when Clear the jam in the indicated area. the power is turned on. For help press Turn off the printer, and then turn the printer on again. 504 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 529

    Control panel message Description Recommended action 13.11.10 RESIDUAL JAM IN DELIVERY A page is jammed in the delivery area when Clear the jam. AREA the power is turned on or when the front door Turn off the printer, and then turn the is closed.

  • Page 530

    Check for mechanical interference in the accumulator or offset module. flipper and paper-path rollers. Check for jams at the accumulator or the offset module. Turn off the printer, and then turn the printer on again. 506 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 531

    Control panel message Description Recommended action Send two pages through for a paper- path test. Replace the paper-path assembly. 13.12.20 JAM IN LEFT ACCESSORY ● Media is present in the accumulator Clear the jam. when the printer is turned on. For help press Turn off the printer, and then turn the ●...

  • Page 532

    Close the door so the printer attempts to ● The trailing edge of the media did not clear the paper path. leave the duplexer paper sensor If the error persists, replace the (PS2004) within a specified time. duplexer. 508 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 533

    Control panel message Description Recommended action 13.20.00 JAM INSIDE FRONT DOOR ● A page is jammed in the paper path. Clear the jam in the indicated area. ● For help press Media is present in the printer. Close the door so that the printer attempts to clear the paper path.

  • Page 534

    For help press Close the door so that the printer ● The media did not leave the registration attempts to clear the paper path. sensor (PS2) within the specified time. 510 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 535

    Control panel message Description Recommended action Replace the registration assembly. If the error persists, replace the paper- input unit. 13.XX.YZ JAM IN TRAY N ● 13.01.00: A tray 2 pickup jam has Clear the jam in the indicated area. occurred (N = 2) (PS1402). Close the door so that the printer ●...

  • Page 536

    I/O buffer during a busy state. data will be lost). To continue press Turn off the printer, and then turn the printer on again. Move the EIO card to a different slot. Replace the EIO card. 512 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 537

    Control panel message Description Recommended action 22 EMBEDDED I/O BUFFER OVERLOW The printer embedded I/O buffer overflowed To continue printing, press (some during a busy state. data will be lost). Turn off the printer, and then turn the printer on again. 22 PARALLEL I/O BUFFER OVERFLOW The printer parallel buffer overflowed during To continue printing, press...

  • Page 538

    For help press Low fuser temperature Reseat connections to the fuser and the DC controller. Fuser warm up service Reseat the fuser. High fuser temperature If error persists, replace the fuser. Faulty fuser 514 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 539

    Control panel message Description Recommended action Inconsistent fuser Replace the upper cableguide assembly. Faulty fuser Replace the low-voltage power supply. Replace the DC controller. 51.X PRINTER ERROR A printer error occurred, and X corresponds Turn off the printer, and then turn the to the following issue: printer on to continue.

  • Page 540

    XX = 04 (power supply) Check the printer configuration. ● alternates with XX = 03 (CPU) Replace the print cartridge. To continue cycle power Replace the toner sensor contact assembly. Replace the DC controller. 516 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 541

    Control panel message Description Recommended action 59.X PRINTER ERROR A printer error occurred, and X corresponds Turn off the printer, and then turn the to the following issue: printer on again to continue. For help press ● Main motor error Reseat connections to the DC alternates with controller.

  • Page 542

    Turn off the printer, and then turn the ● The printer firmware detected five printer on to continue. alternates with consecutive jams. Send two pages through for a paper- CHECK CABLES AND CYCLE POWER path test. 518 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 543

    Control panel message Description Recommended action Replace the offset assembly. Replace the output device controller PCA. 66.12.60 OUTPUT DEVICE FAILURE ● An EEPROM error occurred. Check the cables. For help press ● The EEPROM on the controller PCA is Turn off the printer, and then turn the damaged.

  • Page 544

    ◦ If the error persists, replace the formatter. 80.XXX EMBEDDED JETDIRECT ERROR An embedded Jetdirect error occurred. Turn off the printer, and then turn the printer on again. 520 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 545

    Control panel message Description Recommended action 80.XXXX EIO ERROR The EIO accessory card in slot X Turn off the printer, and then turn the encountered a critical error. printer on again. Reseat the EIO card. Move the EIO card to a different slot. If the error persists, replace the EIO card.

  • Page 546

    Parts and diagrams External covers and panels Figure 8-1 External covers and panels 522 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 547

    Table 8-9 External covers and panels Description Part number Cover, right top RB2-5659-000CN Cover, left top RB2-5660-000CN Cap, right cover RB2-5675-000CN Cover, tray 1 blanking RB2-5676-000CN Cover, right rail RB2-5682-000CN Cover, left rail RB2-5683-000CN Cover, right back RB2-5684-000CN Cover, left back RB2-5685-000CN Cover, left lower RB2-5687-000CN...

  • Page 548

    Left door and diverter Figure 8-2 Left door and diverter 524 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 549

    Table 8-10 Left door and diverter Description Part number Left door and diverter RG5-5646-050CN Diverter assembly RG5-5647-050CN Damper assembly RG5-5648-000CN Screw, M4 by 10 XA9-1189-000CN Cover, left (left door) RB2-6007-000CN ENWW Parts and diagrams 525...

  • Page 550

    Right cover assembly Figure 8-3 Right cover assembly 526 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 551

    Table 8-11 Right cover assembly Description Part number Right cover assembly RG5-5737-000CN Right cover knob assembly RG5-5740-000CN Cable, tray 1 RG5-5763-000CN Grounding cable, tray 1 RG5-5764-000CN Screw, M3 by 8 XA9-1200-000CN Tape, cover (restraining strap) RB2-5653-000CN Screw, M3 by 8, RS XA9-1276-000CN ENWW Parts and diagrams 527...

  • Page 552

    Internal components Figure 8-4 Internal components (1 of 4) 16 16 528 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 553

    Table 8-12 Internal components (1 of 4) Description Part number Guide, pickup RB2-5522-000CN Guide, cartridge RB2-5526-000CN Hinge mount, damper RB2-5570-020CN Hinge arm, front cover RB2-5654-000CN Cover, right door, inside RB2-5697-000CN Knob, registration, jam removal RB2-5845-000CN Front inside cover assembly RG5-5721-000CN Jam clearing assembly, fuser RG5-5700-000CN Lever assembly, cartridge release...

  • Page 554

    Figure 8-5 Internal components (2 of 4) 530 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 555

    Table 8-13 Internal components (2 of 4) Description Part number Front fusing mount RB2-5517-000CN Front fusing rail RB2-5515-000CN Back fusing rail RB2-5516-000CN Back fusing mount RB2-5518-000CN Spring, leaf RB2-5523-000CN Screw, M3 by 6 XA9-1275-000CN Fuser connector holder assembly RG5-5724-020CN Fuser power cable RG5-5771-000CN Gear, 21T RS5-0708-000CN...

  • Page 556

    Figure 8-6 Internal components (3 of 4) 532 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 557

    Table 8-14 Internal components (3 of 4) Description Part number Screw, M3 by 6, RS XA9-1275-000CN Screw, M3 by 8, RS XA9-1276-000CN Latch mount assembly RG5-5704-000CN End paper sensor assembly RG5-5699-000CN Upper cable guide assembly RG5-7787-000CN Fan, #5, cartridge fan (9000mfp and 9000Lmfp) RH7-5306-000CN Fan, #5, cartridge fan (9040mfp and 9050mfp) RG5-5729-000CN...

  • Page 558

    Figure 8-7 Internal components (4 of 4) 534 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 559

    Table 8-15 Internal components (4 of 4) Description Part number Low voltage power supply assembly 110 V (9000mfp and RG5-5730-000CN 9000Lmfp) Low voltage power supply assembly 110 V (9040mfp and RG5-7778-000CN 9050mfp) Low voltage power supply assembly 220 V (9000mfp and RG5-5731-000CN 9000Lmfp) Low voltage power supply assembly 220 V (9040mfp and...

  • Page 560

    Drum feed drive assembly Figure 8-8 Drum feed drive assembly 536 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 561

    Table 8-16 Drum feed drive assembly Description Part number Drum feed drive assembly RG5-5656-060CN Main motor (M2) RH7-5287-000CN Screw, M3 by 6 XA9-1275-000CN ENWW Parts and diagrams 537...

  • Page 562

    Fuser delivery drive assembly Figure 8-9 Fuser delivery drive assembly 538 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 563

    Table 8-17 Fuser delivery drive assembly Description Part number Fuser delivery drive assembly (9000mfp and 9000Lmfp) RG5-5659-000CN Fuser delivery drive assembly (9040mfp and 9050mfp) RG5-7789-000CN Screw, M3 by 6, RS XA9-1275-000CN Lever, switch RB2-6077-000CN Motor, DC, 24V (M1) (9000mfp and 9000Lmfp) RG5-5288-000CN Motor, DC, 24V (M1) (9040mfp and 9050mfp) RH7-1622-000CN...

  • Page 564

    Cartridge lifter assembly Figure 8-10 Cartridge lifter assembly 540 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 565

    Table 8-18 Cartridge lifter assembly Description Part number Cartridge lifter assembly RG5-5741-020CN Spring, tension RS6-2298-020CN Screw, M3 by 6 XA9-1275-000CN ENWW Parts and diagrams 541...

  • Page 566

    500-sheet trays (tray 2 and tray 3) Figure 8-11 500-sheet trays (tray 2 and tray 3) 542 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 567

    Table 8-19 500-sheet trays (tray 2 and tray 3) Description Part number 500-sheet trays RG5-5635-080CN Custom/standard switch RB2-5813-000CN Spring, torsion RB2-5816-000CN Screw, W/W, M3 by 29.5 XA9-0668-000CN ENWW Parts and diagrams 543...

  • Page 568

    Paper input unit Figure 8-12 Paper input unit 544 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 569

    Table 8-20 Paper input unit Description Part number Paper input unit RG5-5681-030CN Screw, M3 by 6, RS XA9-1275-000CN Paper pickup PCA RG5-5678-000CN ENWW Parts and diagrams 545...

  • Page 570

    Registration assembly Figure 8-13 Registration assembly 546 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 571

    Table 8-21 Registration assembly Description Part number Registration assembly RG5-5663-000CN ENWW Parts and diagrams 547...

  • Page 572

    Transfer roller assembly Figure 8-14 Transfer roller assembly 548 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 573

    Table 8-22 Transfer roller assembly Description Part number Transfer roller assembly RG5-5662-000CN Holder, transfer RG5-5653-000CN Roller, transfer RF5-3319-000CN Guide, transfer/pre-transfer RG5-5654-000CN ENWW Parts and diagrams 549...

  • Page 574

    Delivery assembly Figure 8-15 Delivery assembly 550 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 575

    Table 8-23 Delivery assembly Description Part number Delivery assembly RG5-5642-040CN Delivery cross member assembly RG5-5645-000CN Delivery PCA RG5-5649-000CN Flag, sensor RB2-6037-000CN Lever, sensor RB2-6035-000CN Screw, M3 by 8 XA9-1276-000CN Fan, #3, rear delivery RH7-5296-000CN Fan, #4, front delivery RH7-5297-000CN Lever, sensor RB2-6036-000CN Spring, tension RB2-6042-000CN...

  • Page 576

    PCA assembly location Figure 8-16 PCA assembly location 552 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 577

    Table 8-24 PCA assembly location Description Part number DC controller PCA (9000mfp and 9000Lmfp) RG5-5778-120CN DC controller PCA (9040mfp and 9050mfp) RG5-7780-060CN Delivery PCA RG5-5649-000CN Print cartridge memory controller PCA RG5-6996-000CN Paper pickup (PIU) PCA RG5-5678-000CN ENWW Parts and diagrams 553...

  • Page 578

    Tray 4 main body Figure 8-17 Tray 4 main body (1 of 2) 554 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 579

    Table 8-25 Tray 4 main body (1 of 2) Description Part number Cover, front RB2-7648-040CN Cover, right RB2-7649-000CN Cover, right back RB2-7650-000CN Cover, left back RB2-7651-000CN Cover, center RB2-7652-000CN Cover, back RF5-3644-000CN Cover, left RF5-3645-000CN Screw, stepped RS5-9099-000CN Screw, W/W, M4 by 6 XA9-0994-000CN Screw, M4 by 6 XB6-7400-000CN...

  • Page 580

    Figure 8-18 Tray 4 main body (2 of 2) 556 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 581

    Table 8-26 Tray 4 main body (2 of 2) Description Part number Caster, back RB2-7678-020CN Caster, front swivel RB3-0304-040CN Screw, M5 by 12 XA9-0912-000CN Switch assembly (SW21) RG5-6206-020CN Paper size sensing assembly RG5-6207-040CN Screw, M4 by 8, RS XA9-0732-000CN Paper volume sensing assembly RG5-6229-030CN Screw, M4 by 6 XA9-0994-000CN...

  • Page 582

    Tray 4 drive assembly Figure 8-19 Tray 4 drive assembly 558 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 583

    Table 8-27 Tray 4 drive assembly Description Part number Tray 4 deck drive assembly RG5-6228-040CN Motor RH7-1481-000CN Screw, M3 by 6 with washer XB2-6300-607CN ENWW Parts and diagrams 559...

  • Page 584

    Tray 4 PCA location Figure 8-20 Tray 4 PCA location 560 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 585

    Table 8-28 Tray 4 PCA location Description Part number Paper size PCA RG5-6238-000CN Paper volume PCA RG5-6237-000CN Deck controller PCA RG5-6235-120CN LED PCA RG5-6239-000CN ENWW Parts and diagrams 561...

  • Page 586

    Tray 1 assembly Figure 8-21 Tray 1 assembly 562 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 587

    Table 8-29 Tray 1 assembly Description Part number Tray 1 C8568-67902 Tray assembly RG5-5809-000CN Service cover assembly RG5-5811-040CN Roller, pickup RF5-3403-000CN Roller, separation RF5-3404-000CN Cover hooks RB2-6537-000CN ENWW Parts and diagrams 563...

  • Page 588: Mfp System Assembly

    MFP system assembly Figure 8-22 MFP system assembly 564 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 589

    Description Part number Left upper cover assembly RG5-5706-000CN Control panel cable RG5-5752-000CN Grounding cable RG5-5736-020CN Power supply cable RG5-5735-000CN Control panel assembly (9000mfp and 9000Lmfp) RG5-5734-020CN Control panel assembly (9040mfp and 9050mfp) 5851-1838 Control panel overlay left (9000mfp and 9000Lmfp) RB2-6500-000CN Control panel overlay left (9040mfp and 9050mfp) Q3726-60105...

  • Page 590: Adf External Covers And Panels

    ADF external covers and panels Figure 8-23 ADF external covers and panels (1 of 2) 566 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 591

    Description Part number Cover whiteboard (9000mfp and 9000Lmfp) RF5-3695-000CN Cover, copyboard unit (9040mfp and 9050mfp) RF5-3695-000CN ENWW Parts and diagrams 567...

  • Page 592

    Figure 8-24 ADF external covers and panels (2 of 2) 568 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 593

    Description Part number ADF output tray (9000mfp and 9000Lmfp) RG5-6316-000CN Delivery tray assembly (9040mfp and 90050mfp) RG5-6316-000CN Cover, flatbed left (9000mfp and 9000Lmfp) RB2-8054-000CN Cover, left (9040mfp and 9050mfp) RB2-8054-000CN CPB protectors (9000mfp and 9000Lmfp) RB2-8060-000CN Cover, connector (9040mfp and 9050mfp) RB2-8060-000CN Cover, lower delivery roller (9000mfp and 9000Lmfp) RF5-3674-000CN...

  • Page 594: Flatbed Scanner Assembly (1 Of 3)

    Flatbed scanner assembly (1 of 3) Figure 8-25 Flatbed scanner assembly (1 of 3) 570 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 595

    Description Part number Cover, flatbed upper front (9000mfp and 9000Lmfp) RB2-7933-000CN Cover, front lower (9040mfp and 9050mfp) RB2-7933-000CN Cover, flatbed lower front (9000mfp and 9000Lmfp) RB2-7934-000CN Cover, front upper (9040mfp and 9050mfp) RB2-7934-000CN Cover, glass mount RB2-7935-000CN Cover, flatbed right (9000mfp and 9000Lmfp) RB2-8063-000CN Cover, right (9040mfp and 9050mfp) RB2-8063-000CN...

  • Page 596: Flatbed Scanner Assembly (2 Of 3)

    Flatbed scanner assembly (2 of 3) Figure 8-26 Flatbed scanner assembly (2 of 3) 572 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 597

    Description Part number Motor, 24vdc RH7-1485-000CN Lower delivery roller assembly (9000mfp and 9000Lmfp) RG5-6266-000CN Delivery roller assembly (9040mfp and 9050mfp) RG5-6266-000CN Spring, compression RS6-2492-000CN Lower delivery roller RB2-7884-000CN ENWW Parts and diagrams 573...

  • Page 598: Flatbed Scanner Assembly (3 Of 3)

    Flatbed scanner assembly (3 of 3) Figure 8-27 Flatbed scanner assembly (3 of 3) 574 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 599

    Description Part number Power supply assembly RG1-4153-000CN Fuse, 250V, 5A VD7-0645-000CN Scanner controller cable RG5-6257-000CN Sensor crossmember assembly RG5-6258-000CN Sensor, document size (9000mfp and 9000Lmfp) FH7-7423-000CN Photo interrupter, TLP1241 (9000mfp and 9000Lmfp) WG8-5362-000CN Flatbed sensor assembly RG5-6259-000CN Sensor, document size (9000mfp and 9000Lmfp) FH7-7424-000CN Intermediate PCB RH5-3074-000CN...

  • Page 600: Flatbed Optical Assembly

    Flatbed optical assembly Figure 8-28 Flatbed optical assembly 576 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 601

    Description Part number Flatbed optical assembly RG5-6263-000CN Inverter PCB assembly (9000mfp and 9000Lmfp) RH7-3065-000CN Flatbed lamp assembly (9000mfp and 9000Lmfp) RG5-6323-000CN Cover, lens (9000mfp and 9000Lmfp) RB2-7902-000CN ENWW Parts and diagrams 577...

  • Page 602: Adf Scanner Assembly

    ADF scanner assembly Figure 8-29 ADF scanner assembly 578 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 603

    Description Part number Cover, ADF feeder (9000mfp and 9000Lmfp) RB2-8040-000CN Cover, jam (9040mfp and 9050mfp) RB2-8040-000CN Guide, I/F 1 RB2-8046-000CN Guide, I/F 4 RB2-8047-000CN Cover, ADF front (9000mfp and 9000Lmfp) RB2-8048-000CN Cover, front (9040mfp and 9050mfp) RB2-8048-000CN Ferrite core RB2-8678-000CN Guide, I/F 5 RB2-8681-000CN Guide, I/F 6...

  • Page 604: Adf Paper Pickup Assembly (1 Of 2)

    ADF paper pickup assembly (1 of 2) Figure 8-30 ADF paper pickup assembly (1 of 2) 580 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 605

    Description Part number Paper pickup assembly RG5-6275-000CN Arm, flapper rear RF5-3689-000CN Arm, flapper front (9000mfp and 9000Lmfp) RF5-3688-000CN Arm, flapper (9040mfp and 9050mfp) RF5-3688-000CN Spring, leaf RB2-7991-000CN Holder, spring RB2-7990-000CN Holder, separation RB2-7989-000CN Weight solenoid assembly RG5-6289-000CN Belt, separation (9000mfp and 9000Lmfp) RB2-7988-000CN Belt, timing RB2-7988-000CN...

  • Page 606: Adf Paper Pickup Assembly (2 Of 2)

    ADF paper pickup assembly (2 of 2) Figure 8-31 ADF paper pickup assembly (2 of 2) 582 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 607

    Description Part number Paper pickup assembly RG5-6275-000CN Lever, empty RB2-8002-000CN Weight assembly RG5-6298-000CN Holder, weight plate RB2-7999-000CN Spring, tension RS6-2496-000CN Spring, tension RS6-2498-000CN Micro-switch WC4-5175-000CN Motor, pickup 24vdc (9000mfp and 9000Lmfp) RH7-1488-000CN Motor, 24vdc (9040mfp and 9050mfp) RH7-1488-000CN Spring, tension RS6-2496-000CN Solenoid, shutter (9000mfp and 9000Lmfp) RH7-5312-000CN...

  • Page 608: Adf Main Assembly

    ADF main assembly Figure 8-32 ADF main assembly 584 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 609

    Description Part number ADF main assembly RG5-7379-000CN Cover, cable (9040mfp and 9050mfp) RB2-8031-000CN Upper registration guide assembly (9000mfp and 9000Lmfp) RG5-6304-000CN Registration guide assembly (9040mfp and 9050mfp) RG5-6304-000CN Registration sensor holder assembly RG5-6305-000CN Timing sensor holder assembly RG5-6306-000CN ADF sensor PCB assembly RH5-3079-000CN Lever, handle (9000mfp and 9000Lmfp) RB2-8017-000CN...

  • Page 610: Adf Optical Assembly

    ADF optical assembly Figure 8-33 ADF optical assembly 586 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 611

    Description Part number ADF optical assembly RG5-7380-000CN Cover, lens (9000mfp and 9000Lmfp) RB2-7902-000CN ADF lamp assembly (9000mfp and 9000Lmfp) RG5-6322-000CN Cover, lens (9000mfp and 9000Lmfp) RB2-6307-000CN Inverter PCB assembly (9000mfp and 9000Lmfp) RH7-3065-000CN ADF analog processor PCB RH5-3082-000CN ENWW Parts and diagrams 587...

  • Page 612: Adf Pcb Assemblies

    ADF PCB assemblies Figure 8-34 ADF PCB assemblies 588 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 613

    Description Part number Intermediate PCB assembly (9000mfp and 9000Lmfp) RH5-3074-000CN Intermediate PCB assembly (9040mfp and 9050mfp) RH5-7807-000CN Flatbed intermediate PCB assembly RH5-3073-000CN Scanner controller PCB assembly RH5-3075-000CN ADF intermediate PCB assembly RH5-3078-000CN ADF sensor PCB assembly RH5-3079-000CN Power supply assembly RG1-4153-000CN ADF analog processor PCB assembly (9000mfp and 9000Lmfp) RH5-3082-000CN Inverter PCB assembly (9000mfp and 9000Lmfp)

  • Page 614

    590 Chapter 8 HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp ENWW...

  • Page 615

    HP Digital Sender 9200c Topics: ● Support URLs ● Model number information ● Accessories/Consumables ● Service information ● Error codes ● Parts and diagrams ENWW...

  • Page 616

    Support URLs Parts http://partsurfer.hp.com/cgi-bin/spi/main Training http://www.hp.com/go/onlinelearning Support http://hp.com/partners/csn/ Firmware/Drivers http://www.hp.com 592 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 617

    Printer Model number Description Speed HP 9200c Digital Sender Q5916A The HP 9200c Digital Sender helps quickly and conveniently distribute paper documents in an electronic format. It scans all kinds of documents and then uses the included HP Digital Sending...

  • Page 618

    Mylar-holder assembly ● Control panel ● Control-panel overlays ● Formatter assembly ● Hard disk ● Hard-disk drive cable ● Memory DIMM ● Compact flash card ● Hinge flaps ● Paper input tray 594 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 619: Separation Pad

    Separation pad Open the ADF top cover. Raise the separation pad frame assembly. Figure 9-1 Removing the separation pad (1 of 2) ENWW Accessories/Consumables 595...

  • Page 620

    Push the bottom edge of the separation pad away from the frame. Figure 9-2 Removing the separation pad (2 of 2) Remove the separation pad. 596 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 621: Pickup Roller Assembly

    Pickup roller assembly Open the ADF top cover. Figure 9-3 Removing the pickup roller assembly (1 of 3) Open the pickup-roller cover by pressing the locking tab and rotating the top of the assembly away from the ADF. Figure 9-4 Removing the pickup roller assembly (2 of 3) Disengage the left side (gear end) of the roller-assembly drive shaft, and slide the assembly to the left of the device to remove it.

  • Page 622: Pickup-roller Cover

    Pickup-roller cover Open the ADF top cover. Open the pickup-roller cover. Release two clips (callout 1) to remove the cover. Figure 9-6 Removing the pickup-roller cover 598 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 623: Adf Mylar Shield

    ADF mylar shield Open the ADF/scanner assembly and release the locking tabs on the mylar-holder assembly. Figure 9-7 Replacing the ADF mylar shield (1 of 5) The mylar-holder assembly will drop open. Figure 9-8 Replacing the ADF mylar shield (2 of 5) ENWW Accessories/Consumables 599...

  • Page 624

    Replacing the ADF mylar shield (3 of 5) Insert a new mylar shield, and clip it onto the four tabs on the mylar-holder assembly. Figure 9-10 Replacing the ADF mylar shield (4 of 5) 600 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 625

    Close the mylar-holder assembly. Figure 9-11 Replacing the ADF mylar shield (5 of 5) ENWW Accessories/Consumables 601...

  • Page 626: Mylar-holder Assembly

    Removing the mylar-holder assembly (1 of 2) Figure 9-13 Removing the mylar-holder assembly (2 of 2) Remove the mylar-holder assembly by unclipping two clips (callout 1) and pulling the assembly toward you. 602 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 627: Control Panel

    Control panel Turn the two latches (callout 1) counterclockwise 90° until they click. Figure 9-14 Removing the control panel (1 of 2) Rotate the top of the control panel away from the device and disconnect one connector to free the control panel from the device.

  • Page 628: Control-panel Overlays

    Control-panel overlays Use a small flat-blade screwdriver to release the two control-panel overlays. Figure 9-16 Removing the control panel overlays 604 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 629: Formatter Assembly

    Formatter assembly Unscrew the thumb screws at the back of the device and use them to pull the formatter cage out of the unit. Figure 9-17 Removing the formatter cage Remove the hard disk (see Hard disk on page 606), the compact flash (see Compact flash card on page 610), and the memory DIMM (see...

  • Page 630: Hard Disk

    Remove the formatter cage and open the formatter cage door. See Formatter assembly on page 605. Disconnect the hard-disk drive cable from the hard-disk drive. Figure 9-18 Removing the hard drive (1 of 2) 606 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 631

    Squeeze the locking tab to release the hard-disk drive, and then push it to the right to remove it. Figure 9-19 Removing the hard drive (2 of 2) ENWW Accessories/Consumables 607...

  • Page 632: Hard-disk Drive Cable

    Remove the formatter cage and open the formatter cage door. See Formatter assembly on page 605. Disconnect the hard-disk-drive cable from the hard-disk drive (callout 1) and from the formatter (callout 2). Figure 9-20 Removing the hard-disk drive cable 608 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 633: Memory Dimm

    Memory DIMM Remove the formatter cage. See Formatter assembly on page 605. Push down on the two tabs (callout 1) and release the memory DIMM. Figure 9-21 Removing the memory DIMM ENWW Accessories/Consumables 609...

  • Page 634: Compact Flash Card

    Slide the compact flash card up to remove it. Figure 9-22 Removing the compact flash card NOTE: The compact flash that contains the firmware image can only be installed in the first slot. 610 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 635: Hinge Flaps

    Hinge flaps Grasp each hinge flap (callout 1) by its edges and pull back to remove the flaps. Figure 9-23 Removing the hinge flaps ENWW Accessories/Consumables 611...

  • Page 636: Paper Input Tray

    Paper input tray Open the ADF top cover. Pull the tab on the left side of the paper input tray. Figure 9-24 Removing the paper input tray Remove the tray. 612 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 637: Using The Service-mode Functions

    Cold reset A cold reset resets the values of permanent storage variables back to factory default. Often this is necessary for clearing the HP MFP Digital Sending Server IP address. The following items are cleared during a cold reset: ●...

  • Page 638: Nvram Initialization

    When the three status LEDs are illuminated, release the key. Press the #5 key one time until INITIALIZE DISK appears. Press the #6 key one time to initiate the disk initialization. The digital sender reboots. 614 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 639: Using The Service Menu

    Using the Service menu The following items are available on the control-panel Service menu. The PIN code for access to the Service menu is 11920004. ● Clear Event Log ● Maintenance Kit Count ● Maintenance Kit Interval ● Document Feeder Kit Count ●...

  • Page 640

    If the failure persists, replace the optical assembly (see figure 7-3). 30.1.6 SCAN FAILURE The scanner base fan was reported as non- The scanner base fan (see figure 7-6) operational operates any time the scanner lamp is 616 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 641

    The connection with the embedded Turn the digital sender off and then on again. To continue touch OK HP Jetdirect network interface has failed. If this message persists, replace the formatter. 52.XY ERROR To continue turn off then on The scanner has encountered an error.

  • Page 642

    The ADF Empty sensor flag is shown in figure 7-4. When media is inserted into the ADF input bin, this sensor flag moves and blocks a photo sensor. Verify that nothing is hindering the movement of this sensor flag. 618 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 643

    Table 9-1 Control-panel messages (continued) Control panel message Description Recommended action Use the Diagnostics Sensor test to test this sensor. Run the diagnostic program from the control panel and manually move the flag to simulate media in the ADF. If the status fails to change, check the sensor wiring.

  • Page 644

    A user name or password is incorrect. Type the information again. Please re-enter information. Verify that the settings on the Authentication tab of the HP MFP DSS Configuration Utility are correct for the network. AUTHENTICATION REQUIRED Authentication has been enabled for this Type the user name and password, or contact feature or destination.

  • Page 645

    Delete an unused folder by using the first delete a folder. that can be established to 512. Remove button on the Folders tab in the HP MFP DSS Configuration Utility. Found LDAP Gateway:... This message appears in response to the No action is needed.

  • Page 646

    Retype the user name and password. Verify enter correct login. incorrectly. that the settings on the Authentication tab of the HP MFP DSS Configuration Utility are correct for your network. Phone Book is full. To add a phone The digital sender limits the number of phone...

  • Page 647

    Retype the user name and password. Verify Please re-enter. incorrectly. that the settings on the Authentication tab of the HP MFP DSS Configuration Utility are correct for your network. Windows Login Required to use this The digital send feature that you have...

  • Page 648

    This screw is used to fasten sheet metal parts to the sheet metal chassis. It spans large clearance holes and distributes the load by increasing the bearing surface. Phillips washer-head machine screw with a broad, flat washer attached to the screw head Screw measurement guide 624 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 649: Related Documentation And Software

    Related documentation and software Figure 9-25 Related documentation and software ENWW Parts and diagrams 625...

  • Page 650

    Table 9-3 Related documentation and software Reference Description Part Number Quantity HP DSS CD - Trial version 4.0 Software MKTNG-00472 Service CD Q5916–60125 Documentation CD Q5916-60104 HP 9200c DS Service Manual Q5916–90908 626 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 651: Customer Replaceable Components

    Customer replaceable components Figure 9-26 Internal components ENWW Parts and diagrams 627...

  • Page 652

    Paper input tray, ADF PF2284K042NI Hinge flaps PF2284K153NI Separation pad PF2282K035NI Engine assembly - DS 9200C, Product replacement Q5916–60103 Mylar holder assembly PF2282K043NI Formatter assembly Q5916–67901 Pickup roller assembly PF2282K039NI Pickup roller cover PF2282K040NI 628 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 653

    ENWW Parts and diagrams 629...

  • Page 654

    Figure 9-27 Cables and interfaces 630 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 655

    Table 9-5 Cables and interfaces Reference Description Part Number Quantity HP Jetdirect 620n fast Ethernet (10/100 Base-TX) Print server J7934A (optional) Europe Pwr Cord Opt. 902 8121–0516 UK/HK/Sing Pwr Cord Opt.900 8121–0517 Danish Pwr Cord Opt.912 8121–0518 Swiss Pwr Cord Opt.906 8121–0519...

  • Page 656

    Figure 9-28 Control-panel overlays 632 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 657

    Table 9-6 Control-panel overlays Reference Description Part Number Quantity Assembly - Control Panel Q5916–60102 CPO Kit - EN, English Control panel cover Q5916-60105 CPO Kit - CS, Czech control panel cover Q5916-60106 CPO Kit - DA, Danish control panel cover Q5916-60107 CPO Kit - NL, Dutch control panel cover Q5916-60108...

  • Page 658

    Figure 9-29 Maintenance kits 634 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 659

    Table 9-7 Maintenance kits Reference Description Part Number Quantity ADF maintenance kit Q5997–67901 Mylar replacement kit Q6496–67901 ENWW Parts and diagrams 635...

  • Page 660

    Figure 9-30 Memory 636 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 661

    Table 9-8 Memory Reference Description Part Number Quantity DIMM-256MB DDR 100pin SDRAM Bulk Q7718–67951 Hard Disk Drive J7948–61021 Hard Disk Drive cable 5851–1827 DS 9200C Card-32MB Flash xx.xxx.xx Q7726–67946 ENWW Parts and diagrams 637...

  • Page 662

    ADF components Figure 9-31 ADF Assembly 638 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 663

    Table 9-9 ADF Assembly Reference Description Part Number Quantity ADF Assembly PF2284–SVPNR ADF right cover corner PF2284P079NI ADF right cover PF2284P044NI White scan background PF2282P339NI White mylar backing PF2282P025NI White mylar backing springs PF2282P343NI ADF rear cover PF2284P086NI Screw, ADF, wave 3x10 NS-SCR-00027NI Upper hinge cover PF2284P088NI...

  • Page 664

    Figure 9-32 ADF base assembly 640 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 665

    Table 9-10 ADF base assembly Reference Description Part Number Quantity Damper base cover PF2284P091NI Left damper spring PF2284P375NI Right damper spring PF2284P376NI Damper cover PF2284P090NI Output bin paper lever PF2284P089NI Output bin extender PF2284P061NI Output bin base cover PF2284P060NI ENWW Parts and diagrams 641...

  • Page 666

    Figure 9-33 Separation pad case 642 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 667

    Table 9-11 Separation pad case Reference Description Part Number Quantity Separation pad case PF2282K034NI ENWW Parts and diagrams 643...

  • Page 668

    Figure 9-34 Pickup roller assembly 644 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 669

    Table 9-12 Pickup roller assembly Reference Description Part Number Quantity ADF jam access latch PF2284K151NI Clear plastic paper guide PF2284K152NI ENWW Parts and diagrams 645...

  • Page 670

    Figure 9-35 Control panel cover assembly 646 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 671

    Table 9-13 Control panel cover assembly Reference Description Part Number Quantity Control panel cover assembly PF2284K015NI External control panel cable PF2284K501NI ENWW Parts and diagrams 647...

  • Page 672

    Figure 9-36 Control panel assembly 648 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 673

    Table 9-14 Control panel assembly Reference Description Part Number Quantity Control panel upper cover PF2284P072NI Control panel lower cover PF2284P073NI ENWW Parts and diagrams 649...

  • Page 674

    Figure 9-37 ADF left cover 650 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 675

    Table 9-15 ADF left cover Reference Description Part Number Quantity ADF left cover PF2284K012NI ADF left corner cover PF2284P080NI ENWW Parts and diagrams 651...

  • Page 676

    Figure 9-38 ADF input tray assembly 652 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 677

    Table 9-16 ADF input tray assembly Reference Description Part Number Quantity Screw, BTN, M3x8 IR4041P021NI Screw, wave 3x8 030080FNBBNI ENWW Parts and diagrams 653...

  • Page 678

    Figure 9-39 Mylar holder assembly 654 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 679

    Table 9-17 Mylar holder assembly Reference Description Part Number Quantity Mylar holder assembly PF2282K043NI ENWW Parts and diagrams 655...

  • Page 680

    Scanner components Figure 9-40 Scanner components 656 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 681

    Table 9-18 Scanner components Reference Description Part Number Quantity Complete scanner assembly IR4044–SVPNR Scanner right cover IR4044P313NI Scanner front cover IR4044P311NI Scanner left cover IR4044P312NI Left hinge cover IR4044P325NI Right hinge cover IR4044P326NI Screw, scanner flatbed 040100FNBBNI Screw, scanner motor 030060FNITNI ENWW Parts and diagrams 657...

  • Page 682

    Figure 9-41 Bottom unit assembly 1005 658 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 683

    Table 9-19 Bottom unit assembly Reference Description Part Number Quantity Scanner base support IR4044P337NI Power supply IR4044P525NI Screw, DANBISU IR4044P200NI Formatter flat ribbon connector IR4044K560NI Intermediate PCA and connector IR4044K103NI SCB cable IR4044K538NI Internal control-panel cable IR4044K537NI Screw M3x8 IR4041P021NI Screw 040060FNWSNI Power switch assembly...

  • Page 684

    Figure 9-42 Power plug 660 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 685

    Table 9-20 Power plug Reference Description Part Number Quantity AC power plug IR4044K535NI ENWW Parts and diagrams 661...

  • Page 686

    Figure 9-43 Top formatter 662 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 687

    Table 9-21 Top formatter Reference Description Part Number Quantity Screw 030060FNWSNI ENWW Parts and diagrams 663...

  • Page 688

    Figure 9-44 Fan assembly 664 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 689

    Table 9-22 Fan assembly Reference Description Part Number Quantity Scanner base fan IR4044P524NI ENWW Parts and diagrams 665...

  • Page 690

    Figure 9-45 Keyboard assembly 666 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 691

    Table 9-23 Keyboard assembly Reference Description Part Number Quantity Screw, wane 3x10 NS-SCR-00027NI ENWW Parts and diagrams 667...

  • Page 692

    Figure 9-46 Lower cover assembly 668 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 693

    Table 9-24 Lower cover assembly Reference Description Part Number Quantity Screw, 030–120 030120FNWSNI Fan filter IR4041P007NI Scanner control board IR4041K512NI ENWW Parts and diagrams 669...

  • Page 694

    Figure 9-47 Scanner rear cover 670 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 695

    Table 9-25 Scanner rear cover Reference Description Part Number Quantity Scanner rear cover IR4044P314NI ENWW Parts and diagrams 671...

  • Page 696

    672 Chapter 9 HP Digital Sender 9200c ENWW...

  • Page 697

    10 Index Support URLs HP LJ 2400 Series HP LJ P3005 Series HP LJ 4100mfp/4101mfp HP LJ 4250/4350 Series HP LJ 4345mfp HP LJ 5200 Series HP LJ 9000/9040/9050 Series HP LJ 9000mfp/9000Lmfp/9040mfp/9050mfp HP DS 9200c Model number information HP LJ 2400 Series...

  • Page 698

    HP LJ 9000mfp/9000Lmfp/9040mfp/9050mfp HP DS 9200c Repetitive defect intervals HP LJ 2400 Series HP LJ P3005 Series HP LJ 4100mfp/4101mfp HP LJ 4250/4350 Series HP LJ 4345mfp HP LJ 5200 Series HP LJ 9000/9040/9050 Series HP LJ 9000mfp/9000Lmfp/9040mfp/9050mfp Service information...

  • Page 699

    HP DS 9200c Parts and diagrams HP LJ 2400 Series HP LJ P3005 Series HP LJ 4100mfp/4101mfp HP LJ 4250/4350 Series HP LJ 4345mfp HP LJ 5200 Series HP LJ 9000/9040/9050 Series HP LJ 9000mfp/9000Lmfp/9040mfp/9050mfp HP DS 9200c ENWW...

  • Page 700

    676 Chapter 10 Index ENWW...

  • Page 702

    © 2007 Hewlett-Packard Development Company, L.P. www.hp.com *5851-3350* *5851-3350* 5851-3350...

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