Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the recommended
Screen is blank.
Screen image appears distorted; text is
fuzzy or blurred; image quality is
Image appears blurred, indistinct, or
Image is not centered
Check Video Cable is displayed on
Input Signal Out of Range. Change
Settings to 1440 x 900 @ 60Hz (19"
wide panel models) OR Input Signal
Out of Range. Change Settings to
1680 x 1050 @ 60Hz (22" wide panel
models) is displayed on screen.
Appendix A Troubleshooting
Downloaded from ManualMonitor.com Manuals
Power cord is disconnected.
Power button on front panel of
the monitor is turned off.
Video cable is improperly
Screen blanking is active.
The computer's graphics card
resolution is set lower or higher
than the monitor's native
Brightness and contrast are
Position may need adjustment. Press the
Monitor video cable is
Video resolution and/or refresh
rate are set higher than what
the monitor supports.
Connect the power cord.
Press the front panel power button.
If pressing the power button has no effect,
press and hold the power button for 10 seconds to
disable the power button lockout feature.
Connect the video cable properly. Refer to Chapter
Setting Up the Monitor on page 5
Press any key on the keyboard or move the mouse
to inactivate the screen blanking utility.
Set the computer's display resolution to the same
mode as the monitor's recommended native screen
resolution to provide the best picture quality.
button on the front panel. If this
does not correct the image, press the
to open the OSD Menu, and adjust the brightness
and contrast scales as needed.
button to access the OSD menu.
Image Control/Horizontal Position
to adjust the horizontal or vertical position
of the image.
Connect the DVI-D signal cable to the DVI connector
on the computer (select models), or the VGA cable
to the VGA connector on the computer. Be sure that
the computer power is off while connecting the video
Restart the computer and enter Safe Mode. Change
the settings to a supported setting (see
Preset Display Resolutions on page
the computer so that the new settings take effect.