Maytag HRE21250PC User Manual
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Maytag HRE21250PC User Manual

Series twelve pc intelligent electric water heater
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Series Twelve PC
INTELLIGENT ELECTRIC
WATER HEATER
USER'S GUIDE
GAMA certification applies to all residential
electric water heaters with capacities of 20 to
120 Gallons. Input rating of 12 Kw or less at a
voltage no greater than 250 V.
READ THE GENERAL SAFETY SECTION BEGINNING ON INSIDE
COVER AND THEN THIS ENTIRE MANUAL BEFORE INSTALLING OR
OPERATING THIS WATER HEATER.
Save this Manual for Future Reference.
Printed in the U.S.A. 0104
WARNING
Model Numbers
HRE21250PC
HRE21282PC
FOR POTABLE WATER
HEATING ONLY
NOT SUITABLE FOR
SPACE HEATING
Caution:
Read and Follow All
Safety Rules and
Operating Instructions
Before First Use of
This Product.
Part No. 66001714
184744-000

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Summary of Contents for Maytag HRE21250PC

  • Page 1 COVER AND THEN THIS ENTIRE MANUAL BEFORE INSTALLING OR OPERATING THIS WATER HEATER. Save this Manual for Future Reference. Printed in the U.S.A. 0104 WARNING Model Numbers HRE21250PC HRE21282PC FOR POTABLE WATER HEATING ONLY NOT SUITABLE FOR SPACE HEATING Caution:...

  • Page 2: Safety Instructions

    • DO obtain new warning and instruction labels from Maytag for placement on the jacket directly over the existing labels. WARNING Do not use this appliance if any part of it has been under water.

  • Page 3: Safety Instructions

    For this reason, it is not advisable to install the water heater in an attic or upper floor. When such locations cannot be avoided, a suitable drain pan should be installed under the water heater.

  • Page 4: Table Of Contents

    Wiring Diagram ...15 Wiring ...16 Selecting Thermostat Location...17 Routing Wire Harness to Location...17 Thermostat Removal ...17, 18 Remote Thermostat Wiring at Water Heater ...18-20 Remote Thermostat Installation and Wiring... 20, 21 Installation Checklist ...22 Instructions for Operation Temperature Regulation...23 Temperature Conditions ...23 Programming the Thermostat ...23-26...

  • Page 5: Customer Information

    Circuit Breaker Size Wire Size (Gauge)* *Wiring size based on standard 60°C copper wire. If distance from fuse box to water heater is more than 90 feet, refer to your local electrical code. NEC - National Electrical Code NFPA 70. This publica-...

  • Page 6: Accessories And Tools Needed

    Accessories and Tools Needed Accessories To simplify the installation Maytag has available the installa- tion parts shown below. You may or may not need all of these accessories depending on your type of installation. Call Maytag Customer Service at 1-800-788-8899 for an autho- rized installer.

  • Page 7: Instructions For Installation

    If you have copper piping to the water heater, the two copper water pipes can be cut with a hacksaw approxi- mately four inches away from where they connect to the water heater.

  • Page 8: Locating The New Water Heater

    Heater You should carefully choose an indoor location for the new water heater, because the placement is a very important con- sideration for the safety of the occupants in the building and for the most economical use of the appliance. This water heater is not intended for outdoor installation.

  • Page 9: The Convertible Lower Element

    Read and follow water heater warnings and instructions. If after reading these instructions in this manual, if you do not understand any portion, call Maytag Customer Service at 1-800-788-8899 for an authorized servicer. WARNING Before making the conversion to 5500 watts, check the (1) power supply…must be 240 volts, (2)

  • Page 10: Water Piping

    Contact the local utility or call Maytag Customer Service at 1-800-788-8899 for an authorized servicer on how to con- trol this situation.

  • Page 11: Temperature-Pressure Relief Valve

    Your local jurisdictional authority, while mandating the use of a Temperature-Pressure Relief Valve complying with ANS Z21.22 and ASME, may require a valve model different from the one furnished with the water heater. Compliance with such local requirements must be satisfied by the installer or end user of the water heater with a locally prescribed Temperature-Pressure Relief Valve installed in the designated opening in the water heater.

  • Page 12: Filling The Water Heater

    3800 watts to 5500 watts on a 240 volt sys- tem. If after reading these instructions and this manual, if you do not understand any portion, call Maytag Customer Service at 1-800-788-8899 for an authorized servicer. WARNING Before making the conversion to 5500 watts, check the (1) power supply…must be 240 volts, (2)

  • Page 13: Converting The Lower Element

    RESULT IN DEATH, SERIOUS BODILY INJURY, OR PROPERTY DAMAGE. 2. The convertible element is located behind the lower access panel of the water heater. Remove the screw securing the access panel, and remove panel. 3. Remove the insulation pad to expose the opening.
  • Page 14 8. Press the insulation pad back in place so that it completely covers the thermister and element. 9. Replace the access panel. 10. Complete wiring to the water heater, or if completed, turn “ON” electric power to the water heater after filling the tank with water.

  • Page 15: Wiring Diagram

    Instructions for Installation (cont’d) Wiring Diagram STANDARD WIRING FOR 2 WIRE LEAD WATER HEATERS NON-SIMULTANEOUS OPERATION 240 VOLT DOUBLE ELEMENT 6-WIRE CABLE 6 5 4 3 2 1 TERMINAL CONNECTOR BUSS BAR FOR 5500 WATTS FOR 3800 WATTS PROGRAMMABLE CONTROL UNIT UPPER HEATING ELEMENT...

  • Page 16: Wiring

    If you are not familiar with electric codes and practices, or if you have any doubt, even the slightest doubt, in your ability to connect the wiring to this water heater, obtain the service of a competent electrician. Call Maytag Customer Service at 1-800-788-8899 for an authorized servicer.

  • Page 17: Selecting Thermostat Location

    ROUTING WIRE HARNESS TO LOCATION 4. A wiring harness kit for up to 50 feet of wiring is available (see Repair Parts list) from your Maytag Dealer. 5. Before drilling a hole in the wall at the selected location, take up floor moulding (quarter round or other) and drill a small guide hole for sighting.

  • Page 18: Thermostat Removal

    BACK OF THERMOSTAT CONNECTOR 11. Remove the wall plate from the water heater by unscrewing the two mounting screws. The wall plate will be installed at the selected location in Steps 28 and 29. MOUNTING SCREWS 12.
  • Page 19 20. A second terminal connector is provided in a small bag con- tained within the large plastic manual envelope attached to the side of the water heater. Loosen each screw in the termi- nal connector. Insert the six colored wires of the thermostat cable into the terminal connector and tighten each screw to secure each wire.

  • Page 20: Remote Thermostat Installation And Wiring

    THERMOSTAT CABLE FROM WATER HEATER down into the water heater junction box. contained the terminal connector. Open the bushing and place it around the remote thermostat cable exiting the junc- tion box. Press the bushing into the hole in the left junction box cover.
  • Page 21 32. Carefully plug the wired terminal connector to the mating WALL ANCHORS ⁄ 33. Place thermostat over wall plate, press firmly, and thermostat .250″ 1.250″ 34. Turn “ON” electric power to water heater. TERMINAL CONNECTOR 35. Read Temperature Regulation Warning and Temperature THERMOSTAT CABLE CAUTION pins on the thermostat back.

  • Page 22: Installation Checklist

    “Product Specifications” section? 3. Are the wires from the circuit breaker or fuse service to the water heater’s junction box on the correct wire size (gauge) as shown in the chart in the “Product Specifications” sec- tion? 4.

  • Page 23: Instructions For Operation

    Mixing valves are available at plumbing supply or hardware stores. Follow manufacturers instructions for installation of the valves.
  • Page 24 Manual Mode. With this mode the thermostat is set at a desired temperature and the water heater operates to maintain that temperature. The Intelligent Maytag water heater utilizes a special sensing device in the control system that allows for temperature accuracy to be maintained at plus or minus 1°F.
  • Page 25 Instructions for Operation (cont’d) ERASE is the option that can delete all the settings that had been programmed previously. While in the programmable mode, depressing the “ERASE” button will delete a particular time period that is on display. Depressing and holding the “ERASE”...
  • Page 26 “PWR” (POWER) BUTTON is a button at the right-hand bottom of the panel which will activate or deactivate the display panel. It will not turn off the power to the water heater and will not kill the power to the heating elements.

  • Page 27: Service And Maintenance

    Your water heater may have a check valve installed in the water line or a water meter with a check valve. Call Maytag Customer Service at 1-800-788-8899 for an authorized servicer. Do not plug the temperature- pressure relief valve.

  • Page 28: Anode Rod Inspection

    “OFF”. Failure to do this could result in DEATH, SERIOUS BODILY INJURY, OR PROPERTY DAMAGE. 2. Turn off the water supply to the water heater at the water shutoff valve or water meter. 3. Attach a hose to the water heater drain valve and put the other end in a floor drain or outdoors.
  • Page 29 11. Close the water heater drain valve by turning the handle to the right (clockwise). The drain valve is on the lower front of the water heater.
  • Page 30 17. Press the insulation pad back in place so that it complete- ly covers the thermistor, upper high limit and element. 18. Replace access panel. 19. Turn “ON” electric power to water heater.

  • Page 31: Drain Valve Washer Replacement

    Conditions” and “Operational Conditions” found in the “Troubleshooting” section of this manual. If a condition persists or you are uncertain about the opera- tion of the water heater, let a qualified person check it out. Call Maytag Customer Service at 1-800-788-8899. ″ x ″...

  • Page 32: Troubleshooting

    Expansion tanks are available for ordering through the Maytag Customer Service. Contact the local water supplier and/or call Maytag Customer Service at 1-800-788-8899 for an authorized servicer for assistance in controlling these situations.

  • Page 33: Not Enough Hot Water

    6. Replace the upper access panel. 7. Turn “ON” electric power to the water heater. CAUTION If the high limit must be reset again, call Maytag Customer Service at 1-800-788-8899 for an autho- rized servicer to find out why the high limit turned “OFF”...

  • Page 34: Thermostat Diagnostics

    Troubleshooting (cont’d) Operational Conditions (cont’d) THERMOSTAT DIAGNOSTICS The programmable thermostat will use the upper and lower temperature sensors (thermistors) to determine when either the upper or lower heating element is not functioning. It can also detect a faulty temperature sensor. The thermostat will use the service icon and its associated codes to indicate the specific failure condition and will also save the last failure condition.

  • Page 35: Leakage Checkpoints

    If you are not thoroughly familiar with electric codes, the water heater, and safety practices, contact your local utility or call Maytag Customer Service at 1-800-788-8899 for an authorized servicer to check the water heater. * Condensation may be seen on pipes in humid weather or pipe connections may be leaking.
  • Page 36 Notes...

  • Page 37: Repair Parts List

    Repair Parts List MAYTAG ELECTRIC WATER HEATERS MAYTAG/STATE PART NUMBER CONVERSION KEY MAYTAG STATE 66001010 9002403 66001011 9001609 66001012 9001608 66001013 ETC2X 66001014 ETC5X 66001021 9001584 66001053 9000308 66001054 9000309 66001055 9001591 66001056 9002439 66001061 9002408 66001068 9001453 66001105 9002769...
  • Page 38 If a replacement 3800 watt, 240 volt element is needed, order part no. 66001106 replacement element. If, at the time of installation, the water heater was converted to operate at 5500 watts, order part number 66001107 replacement ele- ment . (See model rating plate “If Converted” box).
  • Page 39 #Not Illustrated Now that you have purchased this water heater, should a need ever exist for repair parts or service, simply call Maytag Customer Service at 1-800-788-8899 for an authorized ser- vicer. Be sure to provide all pertinent facts when you call or visit.

  • Page 40: Warranty

    The warranty is limited to the original owner of the water heater. To locate an authorized service company in your area contact the Maytag dealer from whom your appliance was pur- chased; or call Maytag Customer Service at the number listed below. Should you not receive satisfactory warranty...

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Hre21282pc

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