Before You Call For Service - Maytag CWG3100 User Manual

Before You Call For Service
Check these points if.
Part or all of your wall oven does not operate
• Is the wall oven plug loose or disconnected
_om the electrical outlet (if not wired direct to
the electrical supply)?
• Are any house fuses blown or circuit breakers
tripped?
• Has the power or gas supply to the home been
interrupted?
• Are the oven controls properly set?
• Is the oven set for programmed cooking?
Food not baking correctly
• Are the oven racks properly placed for
bakU-lg?
• Have you used aluminum foil correctly?
• Was the oven preheated as recommended?
• Are the controls for bake operations properly
set?
• Is there 1 _o 2 inches of space between pans
and the oven walls? Are the wall oven and
oven racks level?
• Was good cookware/bakeware of the proper
size used?
• Are you using a tested recipe from a reliable
source? The oven thermostat on your new
wall oven may be more accurate than the one
on your old wall oven.
• Was the oven vent covered or blocked on the
wall oven surface?
• Is your oven level?
Food does not broil properly
• Are the controls for broiling set properly? (See
Broiling section, page 13.)
• Was the proper rack position used? {See
Broiling section, page 13.}
• Was the broiler pan received with the wall
oven used?
• Was aluminum foil used on the broiler pan
Insert, blocking the slits for fat drainage?
Oven light does not operate
Is the bulb loose or burned out?
• Is the light switch in the On position? [Select
models.)
"F" plus a number appears in the display
• These are fault codes. If a fault code appears
in the display and a continuous beep sounds,
press the CANCEL pad and reset the cooking
operation. If the fault code reappears,
disconnect power to the wall oven and call a
qualified service technician.
If You Need Service
Call the dealer from whom your appliance ws0s purchased or call Maytag Applis-nces Sales Company, MayCag
Customer Assistance at 1-800-688-9900, USA or 1-800-688-2002, CANADA to locate an authorized servicer,
Be sure to retain proof of purchase to verify warranty status. Refer to WARRANTY [last pa_l for further information
on owner's responsibilities [or wsrranty service.
If the dealer or seance company cannot resolve the problem, write to MayCag Appliances Sales Company, Ath_:
CAIR m Centez, P.O. Box 2370, Cleveland, TN 37320-2370. or _ 1.800-688-_J00, USA or I-8OO-688-2002,
CANADA.
U.S. customers usin_ TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
NOTE." When writing or calling about a serwice problem, please include the following information:
a. Your name, address and telephone n1_nber;
b. Modal number and serial number,
c. Name and address of your dealer or servicer;
d. A clear description of the problem you ave b_vfug;
e_ Proof of purchase [sales receipt¿.
• User's guides, servic_ manuals and pm¢_ catalogs are available from Maytag Appliances Sales Company, Maytag
Customer Assistance.
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