Troubleshooting - Maytag MGC8636WS Use And Care Manual

Liquid detergent or all-purpose cleaner: Rinse with clean
water and dry with soft, lint-free cloth.
Vinegar for hard water spots
COOKTOP CONTROLS
To avoid damage to the cooktop controls, do not use steel wool,
abrasive cleansers or oven cleaner.
To avoid damage, do not soak knobs.
When replacing knobs, make sure knobs are in the Off position.
On some models, do not remove seals under knobs.
Cleaning Method:
Soap and water: Pull knobs straight away from control panel
to remove.
CONTROL PANEL
To avoid damage to the control panel, do not use abrasive
cleaners, steel-wool pads, gritty washcloths or abrasive paper
towels.
Cleaning Method:
Glass cleaner and soft cloth or sponge: Apply glass cleaner
to soft cloth or sponge, not directly on panel.
All Purpose Appliance Cleaner Part Number 31682 (not
included): See "Assistance or Service" section to order.
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
8
PORCELAIN-COATED GRATES AND CAPS
Food spills containing acids, such as vinegar and tomato, should
be cleaned as soon as the cooktop, grates and caps are cool.
These spills may affect the finish.
To avoid chipping, do not bang grates and caps against each
other or hard surfaces such as cast iron cookware.
Do not reassemble caps on burners while wet.
Cleaning Method:
Nonabrasive plastic scrubbing pad and mildly abrasive
cleanser: Clean as soon as cooktop, grates and caps are
cool.
Dishwasher (grates only, not caps): Use the most aggressive
cycle.
Gas Grate and Drip Pan Cleaner Part Number 31617 (not
included): See "Assistance or Service" section to order.
SURFACE BURNERS AND ELECTRONIC IGNITER
Surface Burners
See "Sealed Surface Burners" section.
Electronic Igniter
Cleaning Method:
Clean the stainless steel igniter washer using a nonabrasive
scouring pad. Clean ceramic post with a cotton swab:
All Purpose Appliance Cleaner Part Number 31682 (not
included): See "Assistance or Service" section to order.

TROUBLESHOOTING

Surface burners will not operate
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the control knob set correctly?
Push in knob before turning to a setting.
Are the burner ports clogged?
See "Sealed Surface Burners" section.
Surface burner flames are uneven, yellow and/or noisy
Are the burner ports clogged?
See "Sealed Surface Burners" section.
Are the burner caps and heads positioned properly?
See "Sealed Surface Burners" section.
Is propane gas being used?
The appliance may have been converted improperly.
Contact a service technician or see "Assistance or Service"
section.
Surface burner makes popping noises
Is the burner wet?
Let it dry.
Continuous sparking of Igniter
Is a cross draft drawing the flame away from the igniter?
This is normal when a cross draft is present.