Lenovo Slim 9i, Slim 9 14IAP7, 82T1 Manual

Also See for Slim 9i:

User manual

Hardware maintenance manual (62 pages)

User manual (66 pages)

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Table of Contents

Contents

1 Meet your computer
2 Get started with your computer
3 Explore your computer
4 Help and support
5 Documents / Resources

Lenovo Slim 9i, Slim 9 14IAP7, 82T1 Manual

Meet your computer

Front

Meet your computer - Front

1	Microphones	Capture or record sound and voice.
2	Infrared LED	Emit infrared light for face authentication.
3	Infrared camera	Capture your face images for face authentication. Note: Use Windows Hello to enroll your face for face authentication.
4	RGB camera	Capture still and moving images for taking photos, recording videos, and video chatting.
5	Camera light	If the light is on, the camera is in use.
6	Time of flight (ToF) sensor	Detect human presence in front of the computer for facilitating zero touch and other convenient features. See "Laser safety for the ToF sensor".
7	Ambient color sensor	Detect the surrounding light intensity and adjust the brightness of the built-in screen accordingly. Adjust the brightness and display CCT of the built-in screen. Note: To turn off the automatic brightness adjustment and adaptive color, type display settings in the Windows search box and then press Enter.
8	Screen	Display text, graphics, and videos. Selected models support multi- touch function.

Base

Meet your computer - Base

1	Wireless antennas	Send and receive radio waves for the built-in wireless LAN (local area network) and Bluetooth module. Notes: The antennas are not visible from the outside of the computer. If the location of the antennas is close to the user's body (< 20 cm), you can find the Specific Absorption Rate (SAR) values in the Setup Guide that comes with your computer.
2	Keyboard	Enter characters and interact with programs. Note: The keyboard also includes hotkeys and function keys for changing settings and performing tasks quickly.
3	Speakers	Produce sound.
4	Touchpad	Perform finger touch and all the functions of a traditional mouse. Note: The touchpad also supports multi-touch function.

Left

Meet your computer - Left

Power connector/Thunderbolt^TM 4 connector (2)

Plug the ac power adapter into the Thunderbolt 4 connector to provide power to the computer and charge the internal battery.
Connect to an external display, storage, or data devices.

Note: An appropriate adapter may be needed for connecting to external devices.

Charging light

Indicate whether the computer is connected to ac power.

Solid white: Connected to ac power; battery capacity 91%–100%
Solid amber: Connected to ac power; battery capacity 1%–90%
Off: Not connected to ac power

Combo audio jack

Connect to headphones or headsets with a 3.5 mm (0.14 inch), 4-pole plug.

warning Note: This jack does not support standalone external microphones. If you use headsets, choose one with a single plug.

Right

Meet your computer - Right

1	Camera switch	Turn the camera on or off.
2	Thunderbolt 4 connector	Plug the ac power adapter into the Thunderbolt 4 connector to provide power to the computer and charge the internal battery. Connect to an external display, storage, or data devices. Note: An appropriate adapter may be needed for connecting to external devices.
3	Power light	On: The computer is turned on. Off: The computer is turned off or in hibernation mode. Blinking: The computer is in sleep mode.
4	Power button	Press the button to turn on the computer or put the computer into sleep mode. Note: You can turn on the computer by flipping open the LCD screen if Flip to Boot is enabled.

Bottom

Meet your computer - Bottom

Ventilation slots

Dissipate internal heat.

warning Note: Do not block the ventilation slots. Otherwise, the computer might overheat.

Novo button hole

Press the Novo button to open the Novo Button menu. From the menu, you can choose to open the UEFI/BIOS setup utility, the Boot menu, or the Windows startup options screen.

Speakers

Produce sound.

Features and specifications

Dimensions	Width: 315 mm (12.40 inches) Depth: 214.4 mm (8.44 inches) Thickness Thinnest: 14.9 mm (0.59 inches) Thickest: 15.9 mm (0.63 inches)
ac power adapter	Input: 100 V ac–240 V ac, 50 Hz–60 Hz Maximum output: 20 V dc, 3.25 A Maximum power: 65 W
Battery pack	Capacity: 75 Wh Number of cells: 4 Note: The battery capacity is the typical or average capacity as measured in a specific test environment. Capacities measured in other environments may differ but are no lower than the rated capacity (see product label).
Microprocessor	To view the microprocessor information of your computer, type system information in the Windows search box and then press Enter.
Memory	Type: LPDDR5 Number of physical slots: 0
Storage device	Type: solid-state drive Form factor: M.2 (2242) Bus: PCI Express
Screen	Size: 355.6 mm (14 inches) Display resolution 2880 × 1800 pixels (2.8 K model) 3840 × 2400 pixels (UHD model)
Keyboard	Function keys Hotkeys Keyboard backlight
Connectors and slots	Combo audio jack Thunderbolt 4 connector × 3 Power input up to 65 W using the included power adapter Power output up to 5 V and 3 A USB data transfer rate up to 10 Gbps for USB 3.2 Gen 2 DisplayPort 1.4. Supports maximum output resolution of 5120 × 3200, at 60 Hz frame rate and color depth of 24 bpp (bits per pixel). Up to 40 Gbps bi-directional data transfer rate in Thunderbolt mode. USB data transfer rate up to 40 Gbps for compatible with USB4 Note: Data rates and performance ratings are dependent on connected devices and cables if they are used. For DisplayPort connection through a USB-C port, the listed maximum output capacity is only available on external displays with a DisplayPort, a Mini DisplayPort, or a USB-C port that supports DisplayPort Alternate Mode. For connections using a converter or an adapter, the actual output resolution may be lower.
Security	UEFI/BIOS passwords Administrator password User password Master hard disk password User hard disk password
Network	Bluetooth and Wi-Fi combo adapter

Statement on USB transfer rate

Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.

USB device	Data rate (Gbit/s)
3.2 Gen 1	5
3.2 Gen 2	10

Operating environment

Maximum altitude (without pressurization)
3048 m (10 000 ft)

Temperature

At altitudes up to 2438 m (8000 ft)
- Operating: 5°C to 35°C (41°F to 95°F)
- Storage: 5°C to 43°C (41°F to 109°F)
At altitudes above 2438 m (8000 ft)
- Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F)

warning Note: When you charge the battery, its temperature must be no lower than 10°C (50°F).

Relative humidity

Operating: 8% to 95% at wet-bulb temperature 23°C (73°F)
Storage: 5% to 95% at wet-bulb temperature 27°C (81°F)

Laser safety for the ToF sensor

This device is classified as a Class 1 laser product per EN/IEC 60825-1:2014. This device complies with FDA performance standards for laser products except for conformance with IEC 60825-1 Ed. 3, as described in Laser Notice No. 56, dated May 8, 2019.

This device contains a laser that could be damaged during repair or disassembly, which could result in hazardous exposure to infrared laser emissions. There are no user serviceable parts with the device. Do not attempt to disassemble or service the device.

Get started with your computer

Work with Windows

The following table contains Windows frequently used settings. You can learn the basics and start working with Windows right away.

To configure settings, type the corresponding keywords in the Windows search box and select the best match. Follow the on-screen instructions to customize settings.

Table 1. Basic settings

Functions	Descriptions	Search by keywords
Control Panel	View or change Windows settings, including hardware and software setup and configuration.	Control Panel
Connect to Wi-Fi networks	For models with a wireless LAN module, you can connect your computer to a Wi-Fi® network. Click the network icon in the Windows notification area, and then select a network for connection. Note: The wireless LAN module on your computer may support different standards. For some countries or regions, use of 802.11ax may be disabled according to local regulations.	Wi-Fi
Airplane mode	Airplane mode is a convenient setting to turn all wireless communications of your computer on and off. You may need to turn it on when boarding an airplane.	Airplane mode
Night light mode	Night light is a switch in Windows that you can turn on and off. When it is turned on, your screen shows warmer colors and the amount of emitted blue light is reduced. Enabling night light reduces the chances of developing eye fatigue or eye strain.	Night light
Adjust color temperature	If night light mode is turned on, you can adjust the color temperature of the screen. Note: Selected Lenovo computers are low blue light certified. These computers are tested with night light turned on and color temperature set to the default value of 48.	Night light
Windows Updates	Microsoft periodically releases feature and security updates to the Windows operating system. Updates that are applicable to your Windows version are downloaded automatically when your computer is connected to the Internet. When updates are downloaded, you are prompted to restart the computer to install these updates. You can also manually check if there are available updates for the installed version of Windows. Attention: Only use Windows Update to download and install updates. Updates other sources may include security risks.	Windows Updates

Table 2. Optional settings

Functions	Descriptions	Search by keywords
Set up face recognition	For models with a Windows Hello-compatible infrared camera, you can set up face recognition to sign in with your face.	Sign-in options

Windows help information

If the on-screen instructions cannot solve your problem, refer to the following to get the online Windows help information.

Type Get Help or Tips in the Windows search box and then press Enter. When the app opens, type the problem description and select the matched result.
Visit Microsoft support Web site: https://support.microsoft.com. Enter what you are looking for in the search box and get search results.

Lenovo Vantage and Lenovo PC Manager

They are both apps developed by Lenovo. Using either of them, you can:

View product information and system status
Manage and change device settings
Check for and perform system update

warning Note: This feature is only available on Lenovo Vantage. In Lenovo PC Manager, you can check for and perform driver update.

Depending on the country or region in which your computer is purchased, one of the apps may be pre- installed on your computer. To open it, type its name in the Windows Search box and select the matched result. If neither of the apps is pre-installed, you may install one on your own. Lenovo Vantage is available for download free of charge from the Microsoft Store.

warning Note: App features are subject to change with updates and specific features may not be available on all Lenovo products.

The Novo Button menu can be displayed before the operating system starts. From the menu, you can choose to

Open the BIOS/UEFI setup utility
Open the boot device selection menu
Open the Windows startup options screen

warning Note: From the Windows startup options screen, you can then choose to
Start your computer using a recovery drive
Reset your computer Open advanced options screen

For Lenovo computers with a Novo button, you can press the button to open the Novo Button menu.

Step 1. Turn off the computer.

Step 2. Open the LCD screen and press the Novo button.

Interact with your computer

Keyboard hotkeys

Some keys on the keyboard are printed with icons. These keys are called hotkeys and can be pressed alone or in combination with the Fn key to open certain apps or change certain settings quickly. The functions of the hotkeys are symbolized by the icons printed on them.
Keyboard hotkeys

Hotkey mode
Some hotkeys share keys with function keys (F1 to F12). The hotkey mode is a UEFI/BIOS setting that changes how hotkeys (or function keys) are used.

Hotkey mode setting	How to use hotkeys	How to use function keys
Disabled	Hold down the Fn key and press one of the hotkeys.	Press the function keys directly.
Enabled	Press the hotkeys directly.	Hold down the Fn key and press one of the function keys.

warning Note: Hotkeys that do not share keys with function keys are not affected by the hotkey mode setting. They should always be used with the Fn key.

The FnLock switch
The FnLock is a switch that reverses the default and hidden function of a hotkey. The following table provides an example of how the FnLock switch changes the default function of the F1 key.

FnLock	FnLock light	Default function of the F1 key
Off	Off	Mute/Unmute sound
On	On	F1 function *

warning Note: The F1 function is application-dependent. It may have no function if the active application does not have a definition for the key.

The FnLock switch shares the ESC key (in the upper left corner of the keyboard). To turn it on or off, press Fn + ESC.

Touch operations supported by Windows

For computers with a touch-enabled screen, you can touch the screen directly with your fingers and interact with your computer in a more natural way. The following table lists frequently used touch operations that are supported by the Windows operating system.

Touch operation:

Used for: Opening apps, documents, and other functions on the taskbar or the Start menu

Touch operation:

Used for: Opening apps that are pinned on the desktop

Touch operation:

Used for: Opening the context menu

Touch operation:

Used for: Zooming out

Touch operation:

Used for: Zooming in

Touch operation:

Used for: Opening the widgets panel

Touch operation:

Used for: Opening the notification center

The Windows operating system also supports 3- and 4-finger gestures on the screen and the touchpad. You can set them up in Settings ➙ Bluetooth & devices.

Explore your computer

Intelligent features

Some Lenovo computers include a ToF sensor and an IR camera on top of the screen. Using data provided by the ToF sensor and IR camera, the computer is able to behave like a human. It can detect your presence, your movement, and perform operations automatically to protect your privacy, save battery power, or just make your daily use of the computer easier. The following table provides an introduction to some of the intelligent features and where you can set them up.

Table 3. Intelligent features

Your behavior	Computer operation	Setup app
Leave the computer	Pause the ongoing video playback. (If you do not come back shortly) Automatically lock the screen and put the computer into sleep mode. Note: Not all applications support automatic video pausing and resuming. In particular, videos played in a Web browser cannot be automatically paused.	Lenovo Vantage or Lenovo Smart Engine
Come back to the computer after leaving it unattended for a while	Automatically wake up the computer and sign you into the system. Note: You must use Windows Hello to set up face recognition before you can be signed in automatically. Face sign-in may fail due to poor domestic lighting or improper setting of the screen opening angle. Improve lighting, adjust the screen opening angle, or use another sign-in option if you're not signed in automatically.	Lenovo Vantage or Lenovo Smart Engine
Use videoconferencing apps	Blur the background	Lenovo Vantage or Lenovo Smart Engine

warning Note: Your computer may be pre-installed with either Lenovo Vantage or Lenovo Smart Engine but not both. The above listed features may not be enabled by default. You may need to enable these features in the corresponding setup app.

Customize intelligent features in Lenovo Vantage

You can enable or disable and customize many intelligent features in Lenovo Vantage.

Step 1. Open Lenovo Vantage.
Step 2. Select Device ➙ Smart Assist.
Step 3. Change settings that control the various intelligent features.

Eye Care Mode

Eye Care Mode intelligently adjusts the color temperature of the screen which reduces the chances of developing eye fatigue or eye strain.

warning Note: You may need to connect to the Internet and complete Windows Update for this function to take effect.

Zero touch

Zero touch enables you to improve work efficiency by automatically waking up and logging in to your computer, or dimming the display and locking the computer depending on user detection. For selected video players, this feature will pause any video playing when you leave the computer and resume upon your return. Zero touch can be enabled or disabled in Lenovo Vantage or Lenovo Smart Engine.

Smart Key

The Smart Key provides a quick shortcut to Lenovo apps and service. Press the Smart Key to open the launch panel.

warning Note: There is also a trick to the Lenovo Smart Key. Go to Preference on the launch panel, select ADD and choose your favorite app to associate with the Smart Key. When it is done, press the Smart Key twice in quick succession and your favorite app is opened.

Smart Gestures

ToF sensor
With a built-in ToF sensor, your computer can detect your hand gestures within a supported distance and range in front of the screen. For example, with this function enabled, you can remotely go through slides and pause/resume a video without the need to reach out to your mouse or keyboard.

Touch screen/Touchpad
Through intuitive and straightforward gestures on the touch screen or touchpad, you can perform frequently- used actions such as control the volume, adjust the brightness, and close a window.

warning Note: You may need to connect to the Internet and complete Windows Update for this function to take effect.

Smart Appearance

Lenovo Smart Appearance can help you slur the background behind you or replace the background with a variety of default and custom choices. You can also soften the skin and refine your face shape to a preferred level. This setting could be applied to any video call software you use on this computer.

Super Resolution

By utilizing the capabilities and potentials of Intel processors, Super Resolution helps you play videos with a higher resolution than the original. It works especially well in cases where the source video has poor resolution.

For most players, Super Resolution can be enabled or disabled in Lenovo Vantage or the Lenovo Smart Engine, but for KMPlayer and PotPlayer, you need to enable this feature manually.

warning Note: You may need to connect to the Internet and complete Windows Update for this function to take effect.

KMPlayer
Step 1. Open Control Panel.
Step 2. Select Preferences ➙ Video Processing ➙ Video Renderer ➙ EVR.

PotPlayer
Show main menu and click Video ➙ Video Renderer ➙ EVR (Vista/.Net3).

Smart Noise Cancellation

By filtering the input and output environment, Smart Noise Cancellation helps you reduce noise and optimize call effect in different scenarios.

Manage power

Use the information in this section to achieve the best balance between performance and power efficiency.

Check the battery status

The battery status icon or is in the Windows notification area. You can check the battery status, view the current power plan, and access battery settings quickly.

Click the battery status icon to display the percentage of battery power remaining and change the power mode. A warning message is displayed when the battery is low.

Charge the battery

When the remaining battery power is low, charge your battery by connecting your computer to ac power.

The battery is fully charged in about two to four hours. The actual charging time depends on the battery capacity, the physical environment, and whether you are using the computer.

Battery charging is also affected by its temperature. The recommended temperature range for charging the battery is between 10°C (50°F) and 35°C (95°F).

warning Note:
You can check the battery temperature in Lenovo Vantage or Lenovo PC Manager.
To maximize the life of the battery, once the battery is fully charged, it must discharge to 94% or lower before it will be allowed to recharge again.
To extend your battery's lifespan, the battery may optimize its full charge capacity based on your usage. After prolonged periods of limited use, full battery capacity may not be available until you discharge to as low as 20% and recharge completely. For more information, refer to the power section of Lenovo Vantage.

Set power button behavior

By default, pressing the power button puts the computer to sleep mode. However, you can change the power button behavior in Windows Control Panel.

Step 1. Type Control Panel in the Windows search box and then press Enter. Open the control panel and view by large or small icons.

Step 2. Select the power options and then click choose what the power button does.

A power plan

A power plan is a collection of power-saving settings made available by an operating system. With a power plan, you can set idle time-outs for different hardware components to enter a low-power state. The default power plan and some of its idle time-out settings are listed below for computer models pre-installed with Windows.

The listed settings are active when the computer is connected to an electrical outlet. If your computer include a built-in battery pack, a different collection of time-out settings is set to take effect when the computer is operating on battery power.

Default power plan: Balanced
Turn off the display: after 10 minutes
Put the computer to sleep: after 10 minutes

warning Note: To wake the computer from the sleep state, press the power button or any key on the keyboard.

Change or customize a power plan
This operation is applicable to computers with pre-installed Windows.

Step 1. Type power plan in the Windows search box and then press Enter.

Step 2. Customize a power plan of your preference.

Set performance mode

Your computer can work in different performance modes. The performance and power consumption of the computer vary in different performance modes. Press Fn + Q to cycle through different performance modes.

Change settings in UEFI/BIOS setup utility

This section introduces what is UEFI/BIOS and the operations you can perform in its setup utility.

What is UEFI/BIOS setup utility

UEFI/BIOS is the first program that runs when a computer starts. UEFI/BIOS initializes hardware components and loads the operating system and other programs. Your computer may include a setup program (setup utility) with which you can change certain UEFI/BIOS settings.

Open the UEFI/BIOS setup utility

Step 1. Turn on or restart the computer.

Step 2. When the Lenovo logo appears on the screen, press F2 repeatedly.

warning Note: For computers with hotkey mode enabled, press Fn + F2.

Select boot devices

Normally, the computer starts to a boot manager loaded from the secondary storage device of the computer. Occasionally, you may need to start the computer to a program or boot manager loaded from another device or a network location. After the system firmware initializes all devices, you can press an interruption key to display the boot menu and select a desired boot device.

Step 1. Turn on or restart the computer.

Step 2. Press F12.

Step 3. From the boot device menu, select a boot device to start the computer.

You can make a permanent change on boot devices in the UEFI/BIOS setup utility. Select the Boot menu; in the EFI section, select the desired boot device and move it to the top of the device list. Save changes and exit the setup utility for the change to take effect.

Enable or disable always-on

For some Lenovo computers with always-on connectors, the always-on function can be enabled or disabled in the UEFI/BIOS setup utility.

Step 1. Open the UEFI/BIOS setup utility.

Step 2. Select Configuration ➙ Always On USB and press Enter.

Step 3. Change the setting to Disabled or Enabled.

Step 4. Select Exit ➙ Exit Saving Changes.

Enable or disable Flip to Boot

When Flip to Boot is enabled, you can turn on the computer by flipping open the screen.

Step 1. Open the UEFI/BIOS setup utility.

Step 2. Select Configuration.

Step 3. Change the setting for Flip to Boot.

warning Note: You may also set Flip to Boot in Lenovo Vantage or Lenovo PC Manager.

Set passwords in UEFI/BIOS setup utility

This section introduces the types of passwords that you can set in the UEFI (Unified Extensible Firmware Interface) or BIOS (Basic Input/Output System) setup utility.

Password types

You can set various types of passwords in the UEFI/BIOS setup utility.

Password type	Pre-requisite	Usage
Administrator password	No	You must enter it to start the setup utility.
User password	The administrator password must be set.	You can use the user password to start the setup utility.
Master hard disk password	No	You must enter it to start the operating system.
User hard disk password	The master hard disk password must be set.	You can use the user hard disk password to start the operating system.

warning Notes:

All passwords set in the setup utility consist of alphanumeric characters only.
If you start the setup utility using the user password, you can only change a few settings.

Set administrator password

You set the administrator password to prevent unauthorized access to the UEFI/BIOS setup utility.

warning Attention: If you forget the administrator password, a Lenovo authorized service personnel cannot reset your password. You must take your computer to a Lenovo authorized service personnel to have the system board replaced. Proof of purchase is required and a fee will be charged for parts and service.

Step 1. Open the UEFI/BIOS setup utility.

Step 2. Select Security ➙ Set Administrator Password and press Enter.

Step 3. Enter a password string that contains only letters and numbers and then press Enter

Step 4. Enter the password again and press Enter.

Step 5. Select Exit ➙ Exit Saving Changes.

Next time you start the computer, you must enter the administrator password to open the setup utility. If Power on Password is enabled, you must enter the administrator password or the user password to start the computer.

Change or remove administrator password

Only the administrator can change or remove the administrator password.

Step 1. Open the UEFI/BIOS setup utility using the administrator password.

Step 2. Select Security ➙ Set Administrator Password and press Enter.

Step 3. Enter the current password.

Step 4. In the Enter New Password text box, enter the new password.

Step 5. In the Confirm New Password text box, enter the new password again.

warning Note: If you want to remove the password, press Enter in both text boxes without entering any character.

Step 6. Select Exit ➙ Exit Saving Changes.

If you remove the administrator password, the user password is also removed.

Set user password

You must set the administrator password before you can set the user password.

The administrator of the setup utility might need to set a user password for use by others.

Step 1. Open the UEFI/BIOS setup utility using the administrator password.

Step 2. Select Security ➙ Set User Password and press Enter.

Step 3. Enter a password string that contains only letters and numbers and then press Enter. The user password must be different from the administrator password.

Step 4. Enter the password again and press Enter.

Step 5. Select Exit ➙ Exit Saving Changes.

Enable power-on password

If the administrator password has been set, you can enable power-on password to enforce greater security.

Step 1. Open the UEFI/BIOS setup utility.

Step 2. Select Security ➙ Power on Password and press Enter.

warning Note: The administrator password must be set in advance.

Step 3. Change the setting to Enabled.

Step 4. Select Exit ➙ Exit Saving Changes.

If power-on password is enabled, a prompt appears on the screen every time you turn on the computer. You must enter the administrator or user password to start the computer.

Set hard disk password

You can set a hard disk password in the setup utility to prevent unauthorized access to your data.

warning Attention: Be extremely careful when setting a hard disk password. If you forget the hard disk password, a Lenovo authorized service personnel cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized service personnel to have the hard disk drive replaced.

Proof of purchase is required and a fee will be charged for parts and service.

Step 1. Open the UEFI/BIOS setup utility.

Step 2. Select Security ➙ Set Hard Disk Password and press Enter.

warning Note: If you start the setup utility using the user password, you cannot set hard disk password.

Step 3. Follow on-screen instructions to set both master and user passwords.

warning Note: The master and user hard disk passwords must be set at the same time.

Step 4. Select Exit ➙ Exit Saving Changes.

If the hard disk password is set, you must provide the correct password to start the operating system.

Change or remove hard disk password

Step 1. Open the UEFI/BIOS setup utility.

Step 2. Select Security.

Step 3. Change or remove the hard disk password.
To change or remove master password, select Change Master Password and press Enter.

warning Note: If you remove the master hard disk password, the user hard disk password is also removed.
To change user password, select Change User Password and press Enter.

warning Note: The user hard disk password cannot be removed separately.

Step 4. Select Exit ➙ Exit Saving Changes.

Help and support

Frequently asked questions

How do I partition my storage drive?	Refer to https://support.lenovo.com/solutions/ht503851
What should I do if my computer stops responding.	Press and hold the power button until the computer turns off. Then restart the computer.
What should I do if I spill liquid on the computer?	Carefully unplug the ac power adapter and turn off the computer immediately. The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits. Attention: Although you might lose some data or work by turning off the computer immediately, leaving the computer on might make your computer unusable. Wait until you are certain that all the liquid is dry before turning on your computer. Do not try to drain out the liquid by turning over the computer. If your computer has keyboard drainage holes on the bottom, the liquid will be drained out through the holes.
Where can I get the latest device drivers and UEFI/BIOS?	Lenovo Vantage or Lenovo PC Manager Lenovo Support Web site at https://support.lenovo.com

Self-help resources

Use the following self-help resources to learn more about the computer and troubleshoot problems.

Resources	How to access?
Troubleshooting and frequently asked questions	https://www.lenovo.com/tips https://forums.lenovo.com
Accessibility information	https://www.lenovo.com/accessibility
Reset or restore Windows	Use Lenovo recovery options. Go to https://support.lenovo.com/HowToCreateLenovoRecovery. Follow the on-screen instructions. Use Windows recovery options. Go to https://pcsupport.lenovo.com. Detect your computer or manually select your computer model. Click Diagnostics ➙ Operating System Diagnostics and then follow the on-screen instructions.
Use Lenovo Vantage or Lenovo PC Manager to: Download and install the latest drivers and firmware. Configure hardware settings Diagnose computer hardware problems. Check the computer warranty status.	Use Windows Search.
Product documentation: Generic Safety and Compliance Notices Safety and Warranty Guide Setup Guide This User Guide Regulatory Notice	Go to https://support.lenovo.com. Detect your computer or select computer model manually. Select Documentation and filter out the documentation you want.
Lenovo Support Web site with the latest support information of the following: Drivers and software Diagnostic solutions Product and service warranty Product and parts details Knowledge base and frequently asked questions	Visit https://support.lenovo.com
Windows help information	Use Get Help or Tips. Use Windows Search or the Cortana® personal assistant. Microsoft support Web site: https://support.microsoft.com

What is a CRU?

Customer replaceable units (CRUs) are parts that can be upgraded or replaced by the customer. A Lenovo computer may contain the following types of CRUs:

Self-service CRU
Parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost.

Optional-service CRU
Parts that can be installed or replaced by customers with a greater skill level. Trained service technicians can also provide service to install or replace the parts under the type of warranty designated for the customer's machine.

If you intend to install a CRU, Lenovo will ship the CRU to you. You might be required to return the defective part that is replaced by the CRU. When return is required:

return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and
you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU.

For full details, see the Lenovo Limited Warranty at https://www.lenovo.com/warranty/llw_02.

CRUs for your product model

The table below lists the CRUs and CRU types that are defined for your product model.

Part	Self-service CRU	Optional-service CRU
Power cord	X
ac power adapter	X
Sleeve	X
Lenovo USB-C 3-in-1 Hub*	X

We recommend regular use of the bundled laptop sleeve during transport and storage to limit damage and scratches risks.

* for selected models

warning Notes:

CRU replacement instruction is provided in one or more of the following publications and are available from Lenovo at any time upon your request.
the product User Guide
the printed publications that came with the product
Replacement of any parts not listed above, including the built-in rechargeable battery, must be done by a Lenovo-authorized repair facility or technician. Go to https://support.lenovo.com/partnerlocation for more information.

Call Lenovo

If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center.

Before you contact Lenovo

Record product information and problem details before you contact Lenovo.

Product information	Problem symptoms and details
Product name Machine type and serial number	What is the problem? Is it continuous or intermittent? Any error message or error code? What operating system are you using? Which version? Which software applications were running at the time of the problem? Can the problem be reproduced? If so, how?

warning Note: The product name and serial number can usually be found on the bottom of the computer, either printed on a label or etched on the cover.

Lenovo Customer Support Center

During the warranty period, you can call Lenovo Customer Support Center for help.

Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist.

warning Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

Services available during the warranty period

Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.
Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available.

Services not covered

Replacement or use of parts not manufactured for or by Lenovo or non-warranted parts
Identification of software problem sources
Configuration of UEFI/BIOS as part of an installation or upgrade
Changes, modifications, or upgrades to device drivers
Installation and maintenance of network operating systems (NOS)
Installation and maintenance of programs

For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see "Warranty information" in the Safety and Warranty Guide that comes with your computer.