Page 1 Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service or repair the product or products dealt within this service information by anyone else could result in serious injury or death. © 2006 Panasonic Communications Co., Ltd. All rights reserved. Unauthorized copying and distribution is...
Page 3 The contents of this Service Manual, and the Specifications are subject to change without notice. Panasonic Communications Co., Ltd. reserves the right to make improvements in the product design without reservation and without notice. Published in Japan.
Page 4: To Turn Off Power
* The specifications are subject to change without notice. Panasonic Communications Co., Ltd. reserves the right to make improvements in the product design without reservation, and without notice.
Page 6 Caution: Depending on your machine’s model, it may weight approximately 93.26 - 98.33 lb (42.3 - 44.6 kg) without any options. To prevent injuries, use the appropriate number of personnel to lift, or move the machine as illustrated. Do not lift the machine by the Paper Tray as it may cause damage and/or bodily injury.
Page 7: For Your Safety
Precautions For Your Safety To prevent severe injury and loss of life, read this section carefully before servicing the Panasonic machine to ensure proper, and safe operation of your machine. Please ensure that the machine is installed near a wall outlet, and is easily accessible.
Page 8: Operating Safeguards
Once a month, unplug the machine and check the power cord for the following. If you notice any unusual condition, contact your authorized Panasonic dealer The power cord is plugged firmly into the receptacle. The plug is not excessively heated, rusted, or bent.
Page 9 CAUTION Operating Safeguards Do not place a magnet near the safety switch of the machine. A magnet can activate the machine accidentally, resulting in injuries. Do not use a highly flammable spray, or solvent near the machine. It can cause fire. When copying a thick document, do not use excessive force to press it against the scanning glass.
Page 13: Table Of Contents
Table of Contents Specifications ........15 Service Modes ........246 1.1. Control Panel ..........15 5.1. Service Modes (For Copier) ....246 1.2. Specifications Table........17 5.2. Service Modes (For Facsimile) .... 273 1.3. Fax, Printer and Internet Fax System Description ......302 Functions ..........27 1.4.
Page 14: Table Of Contents
Table of Contents 8.16. Installing the Dehumidifier Heater Kit for Paper Tray (DZHP009959)....400 8.17. Installing the Mechanical Counter (DZTK000002) ........408 8.18. Installing the Key Counter Harness Kit (DA-KH180) ..........412 8.19. Replacing the OPC Drum .....418 General Network Information ..... 421 9.1.
Page 15: Specifications
Control Panel DP-8020 Series for PU (USA/Canada, etc.) DP-8020E DP-8020P DP-8016P OPTIONS (DP-8020E/8020P only) Note1: 1. DP-8020P is not available for USA and Canada. 2. Model availability may differ as per destination. Please ask your sales company for details. Note2: LCD Display Brightness Adjustment To adjust the brightness of the LCD display, press and while holding down the "CLEAR"...
Page 16 DP-8020E/8020P/8016P DP-8020 Series for Other Destinations DP-8020E DP-8020P DP-8016P OPTIONS (DP-8020E/8020P only) Note: Model availability may differ as per destination. Please ask your sales company for details. Ver. 1.0 SEP 2006...
Page 17: Specifications Table
Paper Tray 16-24 lb (60 - 90 g/m2) Bypass Tray 15-34 lb (55 - 133 g/m2) 17-24 lb (64 - 90 g/m2) For DP-8020E 14 Warm-up Time Less than 30 sec 68 °F (20 °C) From Platen, Letter/ A4 Portrait,1st Paper Tray.
Page 18 DP-8020E/8020P/8016P Description Items Remarks DP-8020E DP-8020P DP-8016P Zoom Enlargement Selected Original size / Copy size Reduction Selected Original size / Copy size Zoom 50 - 200% 1% Step 18 Paper Feed Front Loading Universal Paper Tray Paper Tray Capacity 550 sheets x 1...
Page 19 DP-8020E/8020P/8016P Description Items Remarks DP-8020E DP-8020P DP-8016P Options 1 Paper Feed System LTR / A4 : 20 lb (75 g/m2) 550 sheets 2nd For DP-8020/8016 Paper Tray Paper Size Detection Manual Control Panel Selectable Low Level Paper Empty Only Warning...
Page 20 Bin Capacity 250 sheets Multi Tray Function Shift Tray Function 7 Finisher 8 Exit Tray (Outer) 9 Automatic Duplex Unit Standard : DP-8020E 10 Counter The Harness Kit contains only Key Counter Capability Option Harnesses, Bracket and a Screw. 11 Dehumidifier Option Supplied as a Service Part.
Page 21 DP-8020E/8020P/8016P Description Items Remarks DP-8020E DP-8020P DP-8016P Features 1 Automatic Features Auto Magnification Selection Using ADF only Auto Paper Selection Auto Paper Tray Selection Reservation while Power On Auto Start Initializing. Requires the Fax Communication Board (DA-FG180) option or the...
Page 22 DP-8020E/8020P/8016P Description Items Remarks DP-8020E DP-8020P DP-8016P Duplex Copy 1→2 2→1 Scanning twice by turning the original. 2→2 Book→2 1 → 2/2 → 1/2 → 2 1st Page BLANK Book → 2 1st Page IMAGE Image Rotation (90 or 270 °)
Page 23 DP-8020E/8020P/8016P Description Items Remarks DP-8020E DP-8020P DP-8016P Original Size Copy Size Keypad Clear Stop Start Energy Saver Multi Size Feed Sort Function Mode Original Detection Release Interrupt Reset One-Touch key With Keyboard Option Copier / Printer / NW Scanner / Fax...
Page 24 DP-8020E/8020P/8016P Description Items Remarks DP-8020E DP-8020P DP-8016P Paper Jam Indication Paper Jam Location Service Alert Call User Error Machine Error History of Jam Errors 4 Main Unit Total Counter Electronic Standard for EU. Mechanical Available as a Service Part for Other Destinations.
Page 25 DP-8020E/8020P/8016P Description Items Remarks DP-8020E DP-8020P DP-8016P PM Cycle 1 PM Cycle Major PM 120 K Minor PM (Cleaning) 60 K Packing Configuration 28.5 x 28.6 x 34.1 in For USA, Canada and China (724 x 727 x 866 mm) 1 Packing Dimension 28.4 x 28.4 x 29.5 in...
Page 26 DP-8020E/8020P/8016P Description Items Remarks DP-8020E DP-8020P DP-8016P Ambient Conditions 50 - 80 °F / 10 - 30 °C 1 Temperature 2 Relative Humidity 30 - 80% RH UL60950-1 / CSA C22.2 No.60950-1 For USA and Canada 3 Safety EN60950-1 / IEC60950-1...
Page 27: Fax, Printer And Internet Fax Functions
DP-8020E/8020P/8016P 1.3. Fax, Printer and Internet Fax Functions 1.3.1. Fax Function Description Items Remarks DP-8020E DP-8020P Main Specifications 1 Compatibility ITU-T Std & Non-Std 2 PSTN Line Port 1-Line Only 3 Leased Line Port 4 V.24 Line Port 5 Modem Speed 33.6 - 2.4 kbps...
Page 28 DP-8020E/8020P/8016P Description Items Remarks DP-8020E DP-8020P 5 Document Size (Max.) ADF: LDR / A3 6 Effective Scanning Width LDR (11.5 in) / A3 (292 mm) 7 A3 size TX/RX Conforms to ITU-T A3 LDR to LTR / A3 to B4 / A3 to A4...
Page 29 DP-8020E/8020P/8016P Description Items Remarks DP-8020E DP-8020P Dialing/Telephone Features 1 One-Touch Keys 2 One-Touch / Program Keys Requires Optional Keyboard. 3 One-Touch Auto Dialers 4 Abbr. Auto Dialers Plus an additional 800 stations available to select from, when the 5 Total Auto Dialers optional Hard Disk Drive (DA- HD18) is installed.
Page 30 DP-8020E/8020P/8016P Description Items Remarks DP-8020E DP-8020P Transmission Features 1 Direct Transmission 2 Memory Transmission Page Retransmission Quick Memory Transmission Multi-Station Transmission Max. 250 stations (Sequential Broadcasting) Direct Deferred ADF Deferred Transmission Transmission 6 Deferred Transmission Max. 50 timers Deferred Multi-Station...
Page 31 DP-8020E/8020P/8016P Description Items Remarks DP-8020E DP-8020P Polling 1 Polling 2 Turnaround Polling Max. 250 stations 3 Multi-Station Polling 4 Deferred Polling Max. 50 timers Deferred Multi-Station Max. 50 timers / 250 stations Polling 6 Direct Polling Tx 7 Memory Polling Tx...
Page 32 DP-8020E/8020P/8016P Description Items Remarks DP-8020E DP-8020P Identifications 1 Logo 25 Characters 2 Multiple Logo 3 Character ID 16 Characters 4 Numeric ID 20 Digits Special Communications 1 Password XMT / RCV 2 Selective Reception TSI Check 3 Relay XMT Request...
Page 33 8 GDI PDL (PCL6) Requires Optional PCL6 Emulation Kit. Requires Optional PS / PCL6 10 PDL (PS3) Emulation Kit (Except DP-8016) DP-8020E only. 11 Duplex Printing Custom Size/Post Card Size is not available. 12 Collation Stack 13 Status Monitor Network...
Page 34 DP-8020E/8020P/8016P Description Items Remarks DP-8020E/P DP-8016P Output to separate tray for Printing, Fax, Copy Requires Optional PCL6 or PS / 19 Font PCL6 Emulation Kit Requires Optional HDD Unit. Max. 100 Users. 20 Mailbox Max. 20 mailboxes for each User Requires Optional HDD Unit.
Page 35: Network Scanner Function
DP-8020E/8020P/8016P 1.3.3. Network Scanner Function Description Items Remarks DP-8020E DP-8020P Interface 1 Centronics Parallel I/F Ethernet 10Base-T/ 2 LAN (Network) 100Base-TX 3 USB Port 4 IEEE-1394 Network Scanning Function 1 Scanning Device CCD (i-ADF / ADF / Platen) 600 x 600 : 2.1 sec...
Page 36 DP-8020E/8020P/8016P 1.3.4. Internet Fax Function Description Items Remarks DP-8020E DP-8020P Main Specifications 1 Communication Protocols SMTP / POP3 / MIME 2 Max. Modem Speed 3 Coding Scheme JBIG/MMR/MR/MH Selectable PDF file is only available if 4 File Format TIFF / PDF sending to PC (Network Scanner).
Page 37 DP-8020E/8020P/8016P Description Items Remarks DP-8020E DP-8020P LAN Features A3 Communication is available 1 Internet Fax Communication with Parameter setting. 2 Internet Mail Reception 3 Internet Fax Server Features Internet Fax → Internet Fax → Internet Fax Relay XMT G3FAX PC → Internet Fax → G3FAX...
Page 38: System Combination
DP-8020E/8020P/8016P 1.4. System Combination Inverting ADF (DP-8020E only) ADF PC Board Scanner Unit Document Sensor (SPC PC Board) Motor Panel PCL6 Main PC Board Fax Communication (PNL PC Board) (SC PC Board) Emulation Option Option (FXB/MJR) PS/PCL6 Printer Emulation Option...
Page 39: Options List
DA-AS181 Inverting Automatic Document Feeder DA-AR202 For DP-8020E 2nd / 4rd Paper Tray DA-DS184 4th Paper Tray is for DP-8020E only. 3rd Paper Tray DA-DS185 3rd Paper Tray is for DP-8020E only. Deluxe Stand (High) DA1D18A For USA and Canada...
Page 40: External View
DP-8020E/8020P/8016P 1.6. External View 1. Standard Configuration (For USA Only) Complies with FDA radiation performance standards, 21 CFR Subchapter J Factory ID Manufacturer's Name and Address Top View 21.97 in (558 mm) 21.54 in (547 mm) Rear View Right View...
Page 41 DP-8020E/8020P/8016P 2. With Optional System Console Configuration Top View 24.76 in (629 mm) 21.97 in (558 mm) Rear View Right View Left View Front View Ver. 1.0 SEP 2006...
Page 42: Main Unit
DP-8020E/8020P/8016P 3. Space Requirements With Options Main Unit 3.94 in (100 mm) 10.83 in (275 mm) 21.97 in (558 mm) 16.14 in (410 mm) 3.94 in (100 mm) 40.67 in (1033 mm) Main Unit + ADF 3.94 in (100 mm) 10.83 in...
Page 43 3-Digit number or alphanumeric representation (Except Letters “I” and “O”) For Example: = DP-8020P-PU 521 = DP-8020P-PB = DP-8020E-PU 527 = DP-8020E-PB 51Z = DP-8016P-PU 51V = DP-8016P-PB Production Facility Production Year Starting with Year 2001, the last 2-digits of the year is...
Page 44: Sensors
DP-8020E/8020P/8016P 1.7. Sensors ADF Original Length Sensor 1 (131) ADF Sensor 1 (131) ADF Original Length Sensor 2 (131) ADF Sensor 2 (131) ADF Sensor 3 (131) ADF Cover Open Sensor (131) Home Position Sensor (131) Fuser Unit Sensor (131)
Page 45: Clutches And Switches
DP-8020E/8020P/8016P 1.9. Clutches and Switches ADF Roller Clutch (2324) Intermediate Clutch (2632) Feed 2 Roller Clutch (2325) Interlock Switch (227) Registration Roller Clutch (694) Heater Switch (814) Paper Feed Roller Power Switch (818) Clutch (695) Intermediate Roller Clutch (694) Paper Feed Roller Clutch (695) 1.10.
Page 46: Disassembling, Cleaning And Replacement
DP-8020E/8020P/8016P 2 Disassembling, Cleaning and Replacement 2.1. General Disassembly Pertinent Disassembly Instruction sections are shown below. Ver. 1.0 SEP 2006...
Page 47: Disassembly Instructions
DP-8020E/8020P/8016P 2.2. Disassembly Instructions 2.2.1. Inverting-Automatic Document Feeder (i-ADF) Unit (1) Open the ADF Cover (2126). (2) Remove 4 Silver Screws (B1). (3) Lift the ADF Input Tray (2201). (4) Slightly pull the right edge of the ADF Rear Cover upward.
Page 48 DP-8020E/8020P/8016P (15) Remove the Snap Ring (S9). (16) Remove the Pin (2327). (17) Remove the ADF Shaft (2310). (18) Remove the ADF Roller (2314). (19) Remove the Snap Ring (S9). (20) Remove the Pre Feed Roller Shaft (2316). (21) Remove the Pre Feed Roller (2018).
Page 49 DP-8020E/8020P/8016P (26) Remove the Snap Ring (S9). (27) Remove the Torque Limiter Bushing (2510), and Torque Limiter Spring (2511). Note: When reinstalling the Torque Limiter Assembly, ensure that the Torque Limiter Spring is placed into the deeper slot of the Separation Roller.
Page 50 DP-8020E/8020P/8016P (35) Remove 6 Screws (19). (36) Remove the Sensor Bracket (2120). (37) Remove 4 Screws (19). (38) Remove the Motor Bracket (2610), and Gear Bracket (2602) Assemblies. Note: Apply Molykote EM-50L Grease to all Gears, and Shafts except to the following: E26S35 Drive Gear (2604), ADF Motor (2601), and the shafts of Drive Shaft 2 (2615), and Exit 3 Roller (2515).
Page 51 DP-8020E/8020P/8016P 2.2.2. ADF Unit (1) Open the ADF Cover (1902), and release the ADF Cover Stopper (2013). (2) Remove the Pad Cover (2023). (3) Remove the Separation Rubber (2024). (4) Remove 2 Screws (19). (5) Remove the ADF Cover (1902).
Page 52 DP-8020E/8020P/8016P (10) Remove 2 Bushings (698). (11) Remove Roller Holder (2026) Assembly. Note: When reinstalling, make sure that the Roller Holder (2026) Assembly is properly placed on the ADF Unit. (12) Remove the Paper Feed Shaft Assembly (2029). (13) Remove Paper Feed Roller (2001), and D26 D Gear (2025).
Page 53 DP-8020E/8020P/8016P Note: When reinstalling the ADF Rear Cover (1701), make sure to properly route the ADF Harness as illustrated. (17) Remove 1 Screw (19). (18) Remove the ADF PC Board Cover (1916). (19) Release the Clamp from ADF Unit. Note: Do not cut the Tie-Wrap.
Page 54 DP-8020E/8020P/8016P (23) Open the ADF Unit. (24) Remove 4 Screws (6A). Caution: Don’t close the ADF Unit subsequent to this step. (25) Remove the ADF Unit. (26) Disconnect 5 Harnesses (2848, 2849, 2850, 2851) on the ADF PC Board. (5 connectors) (27) Remove 2 Screws (19).
Page 55 DP-8020E/8020P/8016P (33) Remove 2 Screws (18). (34) Remove the ADF Motor (1905). (35) Remove 2 Drive Belts (1911, 1912). (36) Remove the S27 Pulley (1910). (37) Remove the Snap Ring (B9). (38) Remove the S27 Pulley (1910). (39) Release the clips, and remove the Switch (1918).
Page 56 DP-8020E/8020P/8016P <Turn the ADF upside down> (41) Detach the Hook, and Loop Fastener on the left side of the Scanning Pad (1822). (42) Remove 1 Screw (19). (43) Remove the Exit 1 Roller (1812), and P6L8 Bushing (1813). <Return the ADF to its upright position>...
Page 57 DP-8020E/8020P/8016P (50) Remove the Snap Ring (B9). (51) Remove the Bushing (698). (52) Remove the Feed Roller (2010). <Cleaning the Rollers, and Rubber> (1) Open the ADF Cover. (2) Release the Stopper. (3) Clean the Separation Rubber, Feed Roller, Pre Feed Roller, and Paper Feed Roller with a soft cloth, saturated with Water.
Page 58 DP-8020E/8020P/8016P <Cleaning the Scanner> (1) Open the ADF Unit. (2) Clean the White Guide, Scanning Pad, Scanning (S) Glass, and Platen (L) Glass with a soft cloth. Note: Ensure that the Clear Film as illustrated by A is not damaged.
Page 59 DP-8020E/8020P/8016P 2.2.3. Control Panel Unit, Battery <Replace the Battery> (1) Remove 1 Screw (Q8). (2) Remove the Battery Holder (503). (3) Replace the Battery (504*). Note: Ensure that the battery is installed with correct polarity. (4) Reinstall the Battery Holder (503), and the Screw (Q8).
Page 60 DP-8020E/8020P/8016P <Control Panel> (5) Open the Left Cover. (6) Remove 2 Silver Screws (S6). (7) Remove the Left Scanner Cover (101). (8) Remove 2 Shoulder Silver Screws (X2). (9) Remove the Right Scanner Cover (132). (10) Remove 2 Silver Screws (1027).
Page 61 DP-8020E/8020P/8016P (17) Disconnect the Harness on PNL1 PC Board as illustrated. (18) Remove 2 Screws (X8). (19) Remove the PNL1 PC Board (2904). (20) Remove 8 Screws (X8). (21) Remove the PNL 2 PC Board (2905) as illustrated. (22) Remove 10 Screws (X8).
Page 62 DP-8020E/8020P/8016P (24) Remove the LCD Holder (520). (25) Remove the LCD Module (519). Ver. 1.0 SEP 2006...
Page 63: Scanner Unit
DP-8020E/8020P/8016P 2.2.4. Scanner Unit (1) Remove the Control Panel Assembly. (Refer to 2.2.3.) (2) Remove 4 Shoulder Silver Screws (X2). (3) Remove the Rear Document Plate (107). (4) Remove the Platen (L) Glass (106). (5) Holding by the center, slowly move the Lamp Base Assembly to the center of the Scanner Base Frame in the direction shown by the arrow.
Page 64 DP-8020E/8020P/8016P (10) Slide the Lamp Base Assembly to the right side as illustrated. (11) Release the Harness. Note: When reinstalling the Harness, confirm that the Harness is installed as illustrated. (12) Slide the Lamp Base Assembly to the right side as illustrated.
Page 65 DP-8020E/8020P/8016P (16) Remove 2 Screws (X3). (17) Remove the CCD Assembly (427). Note: Before proceeding, mark the position of the CCD Assembly as illustrated. If the CCD Assembly is not reinstalled at the same position, it will affect the copy quality.
Page 66 DP-8020E/8020P/8016P (22) Disconnect the Harness. (23) Remove 2 Screws (Y3). (24) Remove the Scanning Motor (316). (25) Remove 5 Shoulder Silver Screws (X2). (26) Remove the Left Document Plate (109). Note: When reinstalling the Left Document Plate, ensure the Scanning (S) Glass is in its original position against the key as illustrated.
Page 67 DP-8020E/8020P/8016P (27) Clean the White Reference Sheet with a soft cloth, saturated with Water. (28) Clean both Mirror 2 (421) with a soft cloth. (29) Clean the Mirror 1 (415) with a soft cloth. Note: 1. Clean any dirt or fingerprints with a Dry Cotton Swab.
Page 68: Process Unit
DP-8020E/8020P/8016P 2.2.5. Process Unit Note: To avoid Toner spill in the machine, follow the steps below before removing the Process Unit. 1. Press "FUNCTION", and "1 SIDED COPY" keys simultaneously. 2. The LCD shows “Please wait...” for approx. 5 sec. Then it will be ready.
Page 69 DP-8020E/8020P/8016P (5) Remove 1 Screw (Y3). (6) Remove the Connector Cover (203). (7) Loosen 1 Screw. (8) Disconnect the Harness. (9) Remove the Process Unit. Caution: To prevent damage to the Process Unit, ensure that the Left Cover is still open before removing the Process Unit out of the machine.
Page 70 DP-8020E/8020P/8016P (12) Turn the OPC Drum Assembly in the direction of the arrow, and remove. Caution: Exercise caution not to scratch the surface of the OPC Drum (Green), and not to touch it with bare hands. Caution: The OPC Drum is sensitive to light. To prevent optical exposure problems, do not expose the OPC Drum to direct sunlight, or bright light.
Page 71 DP-8020E/8020P/8016P (17) Shake the Developer Bottle thoroughly (approx. 30 seconds). (18) Pour the developer evenly into the developer unit by turning the Black Gear as illustrated. Make sure to empty the bottle. <Removing the Old OPC Drum> (19) Remove the OPC Drum Shaft Holder Assembly.
Page 72 DP-8020E/8020P/8016P (24) Remove the Charge Grid (1433). (25) Remove 2 Charge Covers (1432, and 1438). (26) Draw out the Cleaning Lever Handle (Green) (1427). (27) Remove the Charge Cleaning Base (1439). (28) Remove the Charge Wire Assembly. Ver. 1.0 SEP 2006...
Page 73 DP-8020E/8020P/8016P (29) Remove the Pad Base (1441). (30) Remove 2 Screws (X3). (31) Remove the Cleaning Blade (1408). (32) Remove the Front Cleaning Felt (1410), Rear Cleaning Felt (1411), and 2 Cleaning Sponges (1412). (33) Remove the Splash Prevention Sheet (1415).
Page 74: Fuser Unit
DP-8020E/8020P/8016P 2.2.6. Fuser Unit CAUTION: To prevent from getting burned, do not install, remove, clean, or make adjustments when the Fuser Unit is hot. (1) Open the Left Cover. (2) Remove 2 Screws (X8). (3) Remove the Rear Fuser Cover (1006), and the Front Fuser Cover (1007).
Page 75 DP-8020E/8020P/8016P (8) Disconnect the Harness. (9) Remove 2 Screws (X8). (10) Remove the Upper Fuser Cover Assembly. <Cleaning Exit 2 Roller> Clean the Exit 2 Roller with a soft cloth, saturated with Water. (11) Unhook 2 Springs. Ver. 1.0 SEP 2006...
Page 76 DP-8020E/8020P/8016P (12) Remove 2 Screws (X3). (13) Release 2 Harnesses. (14) Remove 2 Screws (X8). (15) Remove the Exit Roller Cover (1101). (16) Remove 4 Screws (X7). (17) Remove the Fuser Roller (1115) Assembly. (18) Remove 1 Screw (X8). (19) Remove the Front Lamp Holder (1123).
Page 77 DP-8020E/8020P/8016P (23) Remove 2 Screws (X8). (24) Remove the Finger Base (1108) Assembly. (25) Remove 5 Separators (1109). <Cleaning Separators> Clean the Separators with a Dry soft cloth. (26) Remove the Fuser Roller (1115) Assembly. (27) Remove the 2 C-Rings (1113).
Page 78 DP-8020E/8020P/8016P (30) Remove 2 Screws (X3). (31) Remove the Thermostat (1120). (32) Remove 2 Screws (X3). (33) Remove the Thermal Fuse (1118). (34) Remove 1 Screw (X1). (35) Remove the Thermistor Assembly (1125). <Cleaning Thermostat> Clean the surface of the Thermostat only with a Dry soft cloth.
Page 79 DP-8020E/8020P/8016P 2.2.7. Drive Unit 2.2.7.1. Drive Motor, and Toner Bottle Motor (1) Remove 10 Screws (Y3). (2) Remove the Rear Cover (220). (3) Remove 1 Screw (24). (4) Remove the Fly Wheels (1555). Note: When the Ground Spring Kit (1556) is attached, it is removed.
Page 80 DP-8020E/8020P/8016P (10) Remove 4 Screws (Y3). (11) Remove the Main Drive Frame B. (12) Remove 2 Snap Rings (S9). (13) Release the Harnesses from 3 Harness Clamps. (14) Remove 2 Clutches (694, and 695). (15) Slide the 1st Paper Tray out of the unit.
Page 81 DP-8020E/8020P/8016P (20) Remove 4 Screws (X8). (21) Remove the Drive Motor (1511). (22) Disconnect all the Harnesses on the SPC PC Board. (23) Release the Harnesses from Harness Clamps. Note: When reinstalling the ILS Harness (SPC PC Board CN708), ensure that it is secured by the Harness Clamp as illustrated.
Page 82 DP-8020E/8020P/8016P (31) Remove 4 Screws (Y3). (32) Remove the SPC Bracket (926). (33) Release the Harnesses from Harness Clamps. (34) Remove 3 Screws (Y3). (35) Remove the Toner Bottle Motor Unit. (36) Disconnect the Harness. Ver. 1.0 SEP 2006...
Page 83 DP-8020E/8020P/8016P 2.2.7.2. Lift Up Motor, and 3rd Main Motor (1) Remove 10 Screws (Y3). (2) Remove the Rear Cover (220). (3) Remove 4 Silver Screws (1027). (4) Remove the Rear Paper Tray Cover (3004). (5) Remove 4 Silver Screws (1027).
Page 84 DP-8020E/8020P/8016P (16) Release the Harnesses from 2 Harness Clamps. (17) Disconnect the Harness on the CST2 PC Board (CN774). (18) Remove 2 Screws (Y3). (19) Remove the Lift Up Motor (3132). (20) Release the Harnesses from 2 Harness Clamps. (21) Disconnect the Harness on the CST2 PC Board (CN774).
Page 85 DP-8020E/8020P/8016P 2.2.8. Left Cover (1) Open the Left Cover. (2) Remove 4 Screws (Y3). (3) Remove the ADU. (4) Remove 2 Screws (X8). (5) Remove the Bias Transfer Guide (701). (6) Remove the E-Ring (J6). (7) Remove the BTR Ring Spacer (705).
Page 86 DP-8020E/8020P/8016P (11) Remove 2 Bias Transfer Roller Bushings (709). <Cleaning Bias Transfer Roller> Clean the surface of the Bias Transfer Roller only with a soft dry cloth. <Cleaning Duplex Feed Rollers> Clean the surface of the Duplex Feed Roller with a soft cloth, saturated with Water.
Page 87 DP-8020E/8020P/8016P 2.2.9. Bypass Paper Tray (1) Open the Left Cover. (2) Remove 2 Screws (X1). (3) Remove the Duplex Guide (638) Assembly. (4) Remove 2 Screws (X8). (5) Remove the Feed Roller (689) Assembly. (6) Remove the Snap Ring (S9).
Page 88 DP-8020E/8020P/8016P (10) Remove 1 Screw (X8). (11) Remove the Guide (659). (12) Remove the Separation Roller (658) Assembly. (13) Remove the Bushing (651). (14) Remove the Torque Limiter 2 (691). (15) Remove the Separation Roller (658). <Cleaning Separation Roller> Clean the surface of the Separation Roller with a soft cloth, saturated with Water.
Page 89 DP-8020E/8020P/8016P 2.2.10. Paper Feed Module (1) Slide the 1st Paper Tray out of the unit. (2) Remove the Snap Ring (H6). (3) Remove the Pickup Roller (619). <Cleaning Pickup Roller> Clean the surface of the Pickup Roller with a soft cloth, saturated with Water.
Page 90 DP-8020E/8020P/8016P (10) Slide the 2nd Paper Tray out of the unit. (11) Open the Jam Access Cover (3015). (12) Remove 3 Screws (Y3, X8). (13) Remove the Paper Guide (3022). (14) Remove the Snap Ring (H6). (15) Remove the Separation Roller (629) Assembly.
Page 91 DP-8020E/8020P/8016P (20) Remove the Snap Ring (H6). (21) Remove the Pickup Roller (619). <Cleaning Pickup Roller> Clean the surface of the Pickup Roller with a soft cloth, saturated with Water. <Cleaning Intermediate Roller> Clean the surface of the Intermediate Roller with a soft cloth, saturated with Water.
Page 92 DP-8020E/8020P/8016P 2.2.11. PC Boards, and Power Supply PC Boards <SC PC Board> (1) Remove the Rear Cover, and Lower Rear Cover (Refer to 2.2.7.2.). (2) Remove 1 Screw (Y3). (3) Remove the LAN Spring (812). (4) Remove the Process Unit (Refer to 2.2.5.).
Page 93 DP-8020E/8020P/8016P (12) Disconnect all the Harnesses on the SC PC Board. (13) Remove 8 Screws (Y3). (14) Remove the SC PC Board (2801). <SPC PC Board> (15) Disconnect all the Harnesses on the SPC PC Board. (16) Release the Harnesses from Harness Clamps.
Page 94 DP-8020E/8020P/8016P <Power Supply PC Boards> (20) Remove the Inner Cover (219). (21) Remove 6 Screws (Y3). (22) Remove the Right Bracket (803). (23) Remove 6 Screws (X3). (24) Remove the PS Cover (801). Note: When reinstalling the PS Cover, ensure that the PS Cover is installed into the Ground Plate as illustrated.
Page 95 DP-8020E/8020P/8016P (28) Disconnect all the Harnesses on the PS PC Board. (29) Release the Harnesses from Harness Clamps. (30) Remove 2 Screws (X3). (31) Remove the PS PC Board Assembly. (32) Remove 3 Screws (Y3), and 3 Screws (X3). (33) Remove the PS Bracket (802).
Page 96 DP-8020E/8020P/8016P 2.2.12. LSU Unit (1) Remove the PS PC Board Assembly. (Refer to 2.2.11.) (2) Disconnect 3 Harnesses. (3) Release the Harnesses from Harness Clamps. (4) Remove 3 Screws (X3). (5) Remove the LSU Unit (829). Ver. 1.0 SEP 2006...
Page 97 DP-8020E/8020P/8016P 2.2.13. Filter (1) Remove the Rear Cover (Refer to 2.2.7.). (2) Remove the Ozone Filter (825). (3) Remove the Filter Holder (824). Ver. 1.0 SEP 2006...
Page 98: Hardware Identification Template
DP-8020E/8020P/8016P 2.3. Hardware Identification Template Ref. No. Part No. Figure Remark XYN3+F6FJ Screw XTB3+8J Screw XYN4+F8 Screw Screw XTB3+6JFJ XTB4+8J Screw XYN3+F5 Screw Screw XYN3+F4FJ XUC4 E-Ring XUC6VM E-Ring XTB3+12J Screw DZPB000007 Silver Screw XTB3+8JFI Blue Screw DZPB000020 Screw Screw...
Page 99 DP-8020E/8020P/8016P Ref. No. Part No. Figure Remark FFPFJ0041B Snap Ring XUC3VM E-Ring XUC4VM E-Ring XUC7VM E-Ring XUC5VM E-Ring FFPFJ0043B Snap Ring DZPA000064 Thumb Screw Screw XTB3+12J XTB3+8GFN Screw DZPA000086 Screw FFPFJ0033B Snap Ring XTB3+12JFJ Screw XTB3+10GFJ Screw Screw DZPA000089 XYN3+F8FJ...
Page 100 DP-8020E/8020P/8016P Ref. No. Part No. Figure Remark XYN3+F14FJ Screw XTB3+8GFJ Screw XTB3+8FFJ Screw XTW3+8PFJ Screw XTB3+6FFJ-RP Screw XTW3+6LFJ Screw XTB3+32GFJ Screw Screw XSN3+W10FJ XTW3+6LFJR Screw XNC3FJ XTN3+10GFJ Screw XYN4+F8FJ Screw XYN4+F6FJ Screw XSB4+10FN Screw Ver. 1.0 SEP 2006...
Page 101: Check Points
DP-8020E/8020P/8016P 3 Maintenance, Adjustments and Check Points 3.1. Preventive Maintenance Preventive maintenance is performed at specific intervals, and consists of machine cleaning, and parts replacement. It is essential to perform these service activities properly, and at the specified intervals for customer satisfaction.
Page 102 DP-8020E/8020P/8016P Laser Handling Precautions The optical laser system employed by this photocopier is completely sealed by a protective housing, and an external cover. Therefore, the laser beam will not stray or leak during photocopying operation. However, when servicing the photocopier, take the following precautions: 1.
Page 103: Required Tools
DP-8020E/8020P/8016P 3.2. Required Tools Tools Tools Soft Cloth Pliers Isopropyl Alcohol Cotton Swab Phillips Screwdriver (#2) Brush KS-660 - Conductive Grease Stubby Phillips Screwdriver (#2) (Available from Shin-Etsu Silicones of America, Inc. URL: http://www.shinetsusilicones.com) Molykote EM-50L Grease Slotted Screwdriver (3/32 in) (Available from Dow Corning, URL: http://www.dowcorning.com)
Page 104: Preventive Maintenance Points
DP-8020E/8020P/8016P 3.3. Preventive Maintenance Points i-ADF 8 11 37, 39 36, 38, 41 DETAIL A 18, 19 23, 24 18, 19 18, 19 18, 19 Ver. 1.0 SEP 2006...
Page 105 DP-8020E/8020P/8016P 32, 33, 34 DETAIL A Ver. 1.0 SEP 2006...
Page 106: Preventive Maintenance Check List
DP-8020E/8020P/8016P 3.4. Preventive Maintenance Check List The chart outlined below is a general guideline for maintenance. Cleaning Replacement/Adjustment Ref. Ref. Mechanical Parts Cycle Cycle Counter Method Procedure (Sheet) (Sheet) i-ADF Unit Refer to F7-08 1 ADF Roller 2314 120K Water 2.2.1.
Page 107 To verify the counter information, print the Total Counter List using the Service Mode: F7 - Electronic Counter - 00 (List Print). 3. Cleaning, Replacement, and Adjustment Cycle (Sheet) are based on using Panasonic's recommended standard paper, and supplies. These cycles may vary with the kind of paper used, Paper size, orientation, print duty, continuous/interval print, and/or ambient conditions.
Page 108: Call For P/M
DP-8020E/8020P/8016P 3.5. Resetting the P/M (Preventive Maintenance) Counter When the machine reaches the preset P/M Cycle, it will show "Call for P/M", or "Replace The Toner Waste Container" on the LCD Display. The PM Counter can be reset by following the procedures below.
Page 109: Lubrication Point List
DP-8020E/8020P/8016P 3.6. Lubrication Point List This information is used for routine Preventive Maintenance (PM) calls to ensure the highest degree of reliability. Inspect the following areas, and lubricate as required. The inspection interval is usually 120K copies, or more, however the interval may be reduced due to environmental conditions.
Page 110: Updating The Firmware
Tool (FUP) using Ethernet LAN Port, and a Crossover Cable. The Network FUP Tool version must be 3.XX, or higher, and it can be found on the Panasonic Document Management System CD-ROM included with the main unit, or on the CD-ROM included with the PCL, or PS/PCL options.
Page 111 DP-8020E/8020P/8016P When using 4 MB Flash Memory Card, the 8 MB program (C) must be divided onto 2 cards, one 4 MB card for the PCL Control Program (3), and one 4 MB card for the PCL Font data (4).
Page 112 4) Upgrading the Main Unit's Firmware Code Start the Network Firmware Update Tool, and select the following Firmware Code Folders in the C:\Panasonic\Panasonic-FUP\Data folder, and then follow the display instructions to upgrade the Main Unit's Firmware Codes. Parent Firmware File Folder...
Page 113 4) Upgrading the Main Unit's Firmware Code Start the Local Firmware Update Tool, and select the following Firmware Code Parent File Folder in the C:\Panasonic\Panasonic-FUP\Data folder, and select the Firmware Code Type then follow the display instructions to upgrade the Main Unit's Firmware Codes.
Page 114 Firmware Code File: DP-8016_8020_PU_xxxxxx.exe Firmware Data Folder: C:\ Panasonic \ Panasonic-FUP \ Data 3) Preparing the Main Unit for the Programming Master Firmware Card Important: DO NOT connect the USB Cable yet. 1. Turn the Power Switch on the Right side of the machine to the OFF position. (During a Lightning Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC Power Cord, if the Fax Option is installed.)
Page 115 DP-8020E/8020P/8016P 3. Turn the Power Switch on the Right Side of the machine to the ON position. 4. Press “FUNCTION”, “ORIGINAL SIZE” keys, and then Key “3” on the keypad sequentially. 5. Perform the Update Program Card Mode F9-09 (Update Program Card).
Page 116 DP-8020E/8020P/8016P 3.7.5. User Authentication Function Confirmation (Specified Destinations only) If your customer requires User Authentication, and/or Via Fax Server, setup the feature(s) by referring to the Operating Instructions (For User Authentication). 3.7.6. Notice after installing the HDD option After the Hard Disk Drive Unit is installed, to prevent a Scan Disk Function from being performed (similar to Windows OS when the power is abruptly interrupted), it is important to follow the step sequence below when turning OFF the Power Switch on the machine.
Page 117 DP-8020E/8020P/8016P 3.7.8. Firmware Version DP-LLNew A A Vxxxxx (AU) Destination Code (Fax) AU : USA/Canada AB : UK Destination Code (Copier) PU : USA/Canada PB : UK Division Soft (When it is divided into (a) and (b)) Firmware Version (V1xxxx) Language Code : A-English, C-French &...
Page 118 DP-8020E/8020P/8016P 3.8. Copy Quality Adjustment Procedure (Order) Ver. 1.0 SEP 2006...
Page 119 DP-8020E/8020P/8016P Note: 1. Print F5/F6 1) Press “FUNCTION”, “ORIGINAL SIZE”, and “3” keys sequentially to enter the Service Mode. 2) Press the "9" key to enter the F9 Mode (Unit Maintenance). 3) Press the "START" key. 4) Press "3", and "SET" keys.
Page 120 DP-8020E/8020P/8016P 3. PWM Adjustment 1) Ensure that Ledger / A3 Size Paper is loaded in one of the Trays, and pull out the remaining trays (including the bypass tray) to disable them. 2) Press “FUNCTION”, “ORIGINAL SIZE”, and “3” keys sequentially to enter the Service Mode.
Page 121: Adjusting The Printer Registration Lsu Image Side To Side
DP-8020E/8020P/8016P 3.9. Adjusting the Printer Registration, LSU Image Side to Side When installing the Paper Tray option, the following LSU Image Side to Side adjustment must be performed. The Printer registration is adjusted at the factory. If copy image is abnormal, specially in the Rotation Copy mode, adjust it by the following procedure.
Page 122 DP-8020E/8020P/8016P 3.9.3. LSU Image Side to Side Adjustment for the ADU 1. Insert paper into the 1st tray, and change the tray setting to the appropriate paper size. Empty, or pull out all the remaining trays (including the bypass tray) to disable them.
Page 123 DP-8020E/8020P/8016P 3.9.6. ADF 100% Image 1-Sided Adjustment 1. Place the Original Document on the ADF. 2. Insert Ledger, or A3 size paper into the 1st tray, and change the tray setting to the appropriate paper size. Empty, or pull out all the remaining trays (including the bypass tray) to disable them.
Page 124 DP-8020E/8020P/8016P 3.9.8. Double Exposure Lead, and Side Edge Adjustments Caution: Confirm that the Scanning Pad is installed, and aligned correctly on the ADF/i-ADF prior to making any adjustments. (Refer to the ADF/i-ADF Installation Instructions in Sect. 8.11., or 8.12.) 1. Place a Business Card, Driver's License, Insurance Card, etc. (Invoice size, or smaller) on the Platen Glass as illustrated.
Page 125: Signal Waveform
DP-8020E/8020P/8016P 3.10. Signal Waveform 3.10.1. Glossary of Electrical Abbreviations Glossary of Electrical Abbreviations Signal Name Function +12V +12 VDC Power Supply +24V +24 VDC Power Supply +24VD1 +24 VDC Power Supply +24VFL +20 / +24 VDC Power Supply +24VM +24 VDC Power Supply...
Page 126 DP-8020E/8020P/8016P Glossary of Electrical Abbreviations Signal Name Function DAA1 ADF Motor Current Control Signal Data Signal Data Signal Data Signal Data Signal Data Signal Data Signal Data Signal Data Signal DDCPWM Development Control DC ON/OFF PWM E_RDB Read/Write Execution Control Signal...
Page 127 DP-8020E/8020P/8016P Glossary of Electrical Abbreviations Signal Name Function LDBTHP Toner Bottle HP Sensor Signal LDCST2 Photo Sensor DC Drive Voltage LDCST3 Photo Sensor DC Drive Voltage LDCSTSEN Photo Sensor DC Drive Voltage LDDUX Photo Sensor DC Drive Voltage LDEN Laser Control...
Page 128 DP-8020E/8020P/8016P Glossary of Electrical Abbreviations Signal Name Function LIFT2 2nd Paper Tray Lift Motor Signal LIFT4 4th Paper Tray Lift Motor Signal LIFTM2 2nd Paper Tray Lift Motor Drive Signal LIFTM4 4th Paper Tray Lift Motor Drive Signal MGND Ground...
Page 129 DP-8020E/8020P/8016P Glossary of Electrical Abbreviations Signal Name Function nDUREQ Duplex Print Request nDUXSOL ADU Solenoid Control Signal nFLON Inverter Ground nFNRDT Fan Ready Signal nFNRDTP PS Fan Ready Signal nHEXSEN Paper Exit Sensor Signal nHFPESEN Bypass Feed Sensor Signal nHKOF...
Page 130 DP-8020E/8020P/8016P Glossary of Electrical Abbreviations Signal Name Function OP3ENB Option Feed FIFO Enable OP3FCK Option Feed FIFO Clock OP3FDIN Option Feed FIFO Input OP3FLD Option Feed FIFO Load OP3FLT Option Feed FIFO Latch OP3FOT Option Feed FIFO Output OP3RST Option Feed FIFO Reset...
Page 131 DP-8020E/8020P/8016P Glossary of Electrical Abbreviations Signal Name Function SCN3 PNL Key Signal (Scan Line) SCN4 PNL Key Signal (Scan Line) SCN5 PNL Key Signal (Scan Line) SCN6 PNL Key Signal (Scan Line) SCN8 PNL Key Signal (Scan Line) SCN9 PNL Key Signal (Scan Line)
Page 132 DP-8020E/8020P/8016P 3.10.2. SC PC Board CN51 SC PCB Signal Name Destination Signal Waveform Function Pin No. CN51-1 +24V PS PCB +24 VDC Power Supply +24V CN11-1 CN51-2 PS PCB Ground CN11-2 CN51-3 +5VP PS PCB +5 VDC Power Supply CN11-3...
Page 133 DP-8020E/8020P/8016P SC PCB Signal Name Destination Signal Waveform Function Pin No. CN51-13 nLPOW1 PS PCB Power Control +24V CN11-13 CN51-14 nLPOW2 PS PCB Power Control +3.3V CN11-14 CN51-15 nVCNT PS PCB +24 VDC Power Supply +24V CN11-15 Control Signal CN52...
Page 134 DP-8020E/8020P/8016P SC PCB Signal Name Destination Signal Waveform Function Pin No. CN52-9 nPNLRST PNL1 PCB Panel Reset Signal +3.3V CN220-9 RESET CN52-10 nLPOW2 PNL1 PCB Power Control +3.3V CN220-10 CN52-11 nLPOW1 PNL1 PCB Power Control +24V CN220-11 CN52-12 nSLPKY PNL1 PCB Energy Saver Key Signal +3.3V...
Page 135 DP-8020E/8020P/8016P SC PCB Signal Name Destination Signal Waveform Function Pin No. CN53-5 nDUPACK SPC PCB Duplex Print Acknowledge CN717-5 Signal CN53-6 pBDA SPC PCB Print BDA Signal +3.3V CN717-6 CN53-7 pVREQ SPC PCB Print ACK Request Signal CN717-7 CN53-8 nSACK...
Page 136 DP-8020E/8020P/8016P SC PCB Signal Name Destination Signal Waveform Function Pin No. CN53-17 IICSCL SPC PCB IIC Transmission Clock CN717-17 CN53-18 IICSDA SPC PCB IIC Transmission Signal CN717-18 CN53-19 SPC PCB Ground CN717-19 CN53-20 nSCNWUP SPC PCB Energy Saver Signal CN717-20...
Page 137 DP-8020E/8020P/8016P SC PCB Signal Name Destination Signal Waveform Function Pin No. CN55-6 AGND Ground CN850-6 CN55-7 +12V +12 VDC Power Supply +12V CN850-7 CN55-8 AGND Ground CN850-8 CN55-9 Ground CN850-9 CN55-10 Ground CN850-10 CN55-11 pPHYCP CCD CLOCK +3.3V CN850-11 CN55-12...
Page 138 DP-8020E/8020P/8016P SC PCB Signal Name Destination Signal Waveform Function Pin No. CN55-18 nPHY1 CCD CLOCK +3.3V CN850-18 CN55-19 Transfer Gate Clock +3.3V CN850-19 CN55-20 +5 VDC Power Supply CN850-20 CN57 SC PCB Signal Name Destination Signal Waveform Function Pin No.
Page 139 DP-8020E/8020P/8016P 3.10.3. SPC PC Board CN650 SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN650-1 +5VP ADF PCB +5 VDC Power Supply CN21-1 CN650-2 MGND ADF PCB Ground CN21-2 CN650-3 ADF PCB Ground CN21-3 CN650-4 +24V ADF PCB...
Page 140 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN650-12 nAB1SN ADF PCB Read Point Detection Signal CN21-12 CN650-13 nAEJC ADF PCB Original Eject Detection CN21-13 Signal CN650-14 nAREV ADF PCB ADF Exit Cover Open CN21-14 Detection Signal...
Page 141 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN650-23 nACLH3 ADF PCB Inverting Roller Clutch CN21-23 Control Signal CN650-24 nACLOCKA ADF PCB ADF Motor Control Clock CN21-24 Signal CN650-25 nASTROAD1 ADF PCB ADF Motor Control Strobe CN21-25...
Page 142 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN650-35 nSADFON ADF PCB ADF Detection Signal (For i-ADF) CN21-35 (For ADF) CN650-36 nDADFON ADF PCB ADF Option Detection CN21-36 Signal CN650-37 +24V ADF PCB +24 VDC Power Supply...
Page 143 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN655-6 nOUTB Scanning Motor Motor Control Signal +18V CN656 SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN656-1 +24V INV PCB +24 VDC Power Supply +24V CN1-1...
Page 144 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN657-5 nORI Home Position Home Position Detection Sensor Signal HOME CN657-6 Home Position Ground Sensor CN657-7 LDORI Home Position Photo Sensor DC Drive Sensor Voltage +1.2V CN701 SPC PCB...
Page 145 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN701-9 PMCK Polygon Motor Clock +5V(H) CN3-1 0V(L) CN701-10 PMRDY Polygon Motor Ready CN3-2 Signal Ready CN701-11 PMON Polygon Motor Rotation CN3-3 Signal CN701-12 MGND Ground CN3-4 CN701-13 +24VM...
Page 146 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN702-7 PS PCB Transfer Control Cleaning CN500-7 Output CN702-8 CCRMT PS PCB Charge Leak Detection CN500-8 Signal CN702-9 MGND PS PCB Ground CN500-9 CN702-10 +24V PS/LSU Fan +24 VDC Power Supply...
Page 147 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN702-19 ZCRS PS PCB Heater Control Signal CN12-7 CN702-20 SSR PS PCB Heater Control Signal +5V(H) CN12-8 0V(L) CN702-21 ACSW PS PCB Fuser Relay +24V CN12-9 CN702-22 +24VD1 PS PCB...
Page 148 DP-8020E/8020P/8016P CN707 SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN707-1 +24VM CST2 PCB +24 VDC Power Supply +24V CN770-3 CN707-2 MGND CST2 PCB Ground CN770-4 CN707-3 CST2 PCB +5 VDC Power Supply CN770-5 CN707-4 CST2 PCB Ground...
Page 149 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN707-12 OP3FDIN CST2 PCB Option Feed FIFO Input CN770-14 CN707-13 ADF2 CST2 PCB 2nd Paper Tray Feed Roller CN771-1 Drive Signal CN707-14 MRCLH2 CST2 PCB 2nd Paper Tray CN771-2...
Page 150 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN707-24 MGND CST2 PCB Ground CN771-12 CN707-25 +24VM CST2 PCB +24 VDC Power Supply +24V CN770-15 CN707-26 MGND CST2 PCB Ground CN770-16 CN709 SPC PCB Signal Name Destination Signal Waveform Function Pin No.
Page 151 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN709-9 LDCSTSEN 1st Tray Photo Sensor DC Drive Detection Sensor Voltage +1.2V CN709-10 RSEN Registration Registration Sensor Signal Roller Sensor CN709-11 GND Registration Ground Roller Sensor CN709-12 LDRRSEN Registration...
Page 152 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN712-8 LDPED Bypass Feed No Photo Sensor DC Drive Paper Sensor Voltage +1.2V CN712-9 nDUPSEN Duplex Sensor ADU Sensor Signal CN712-10 GND Duplex Sensor Ground CN712-11 LDDUX Duplex Sensor...
Page 153 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN715-5 +24VM Bypass Feed +24 VDC Power Supply +24V Solenoid CN715-6 HFSOL Bypass Feed Temp Humidity Sensor +24V Solenoid Signal CN717 Refer to SC PC Board . CN719 SPC PCB...
Page 154 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN720-8 Toner Density Ground Sensor CN720-12 GND Waste Toner Ground Sensor CN720-13 nWTBSEN Waste Toner Toner Waste Container Sensor Detection Sensor Signal CN720-14 nTFSEN Waste Toner Toner Waste Sensor...
Page 155 DP-8020E/8020P/8016P CN721 SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN721-1 THERM1 Thermistor Thermistor Output Signal CN721-2 THERM2 Thermistor Ground CN721-3 nHEXSEN Paper Exit Paper Exit Sensor Signal Sensor CN721-4 Paper Exit Ground Sensor CN721-5 LDHEX Paper Exit...
Page 156 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN722-4 SMCNT Toner Motor Toner Motor Control Signal +24V CN722-5 BTHP Toner Bottle Toner Bottle Position Home Position Sensor Signal Sensor CN722-6 Toner Bottle Ground Home Position Sensor CN722-7...
Page 157 DP-8020E/8020P/8016P SPC PCB Signal Name Destination Signal Waveform Function Pin No. CN723-8 nMMCK Main Motor Main Motor Clock +6.5V CN723-9 Main Motor Direction of Rotation Signal CN723-10 nMMRDY Main Motor Main Motor Ready Signal CN726 SPC PCB Signal Name Destination...
Page 158 DP-8020E/8020P/8016P 3.10.4. PNL1 PC Board CN220 Refer to SC PC Board . CN223 PNL1 PCB Signal Name Destination Signal Waveform Function Pin No. CN223-1 CSB1 Chip Select Signal +3.3V CN223-2 RESETB LCD Driver Reset Signal +3.3V RESET CN223-3 Register Selection Control +3.3V...
Page 159 DP-8020E/8020P/8016P PNL1 PCB Signal Name Destination Signal Waveform Function Pin No. CN223-11 DB5 Data Signal +3.3V CN223-12 DB6 Data Signal +3.3V CN223-13 DB7 Data Signal +3.3V CN223-14 VDD +3.3 VDC Power Supply +3.3V CN223-15 VCL LCD Power Supply +3.3V CN223-16 VSS...
Page 160 DP-8020E/8020P/8016P PNL1 PCB Signal Name Destination Signal Waveform Function Pin No. CN223-23 C2- Capacitor 2 Negative +3.3V Connection Pin for Converter CN223-24 V1 LCD Driver Supply Voltages +6.7V CN223-25 V2 LCD Driver Supply Voltages +5.3V CN223-26 V3 LCD Driver Supply Voltages +2.6V...
Page 161 DP-8020E/8020P/8016P PNL1 PCB Signal Name Destination Signal Waveform Function Pin No. CN230-4 KIN6 PNL2 PCB PNL Key Signal (Key Line) +3.3V CN250-4 Pressed CN230-5 LED2 PNL2 PCB PNL LED Control Signal CN250-5 CN230-6 SCN0 PNL2 PCB PNL Key Signal (Scan Line) +3.3V...
Page 162 DP-8020E/8020P/8016P PNL1 PCB Signal Name Destination Signal Waveform Function Pin No. CN230-16 KIN2 PNL2 PCB PNL Key Signal (Key Line) +3.3V CN250-16 Pressed CN230-17 LEDCT4 PNL2 PCB PNL LED Control Signal CN250-17 LED ON CN230-18 BAT+ PNL2 PCB Lithium Battery...
Page 163 DP-8020E/8020P/8016P PNL1 PCB Signal Name Destination Signal Waveform Function Pin No. CN231-9 LED6 PNL2 PCB PNL LED Control Signal CN251-9 CN231-10 SCN2 PNL2 PCB PNL Key Signal (Scan Line) +3.3V CN251-10 Scan CN231-11 KIN0 PNL2 PCB PNL Key Signal (Key Line) +3.3V...
Page 164 DP-8020E/8020P/8016P PNL1 PCB Signal Name Destination Signal Waveform Function Pin No. CN232-8 KIN7 PNL3 PCB PNL Key Signal (Key Line) +3.3V CN252-8 Pressed CN232-9 KIN1 PNL3 PCB PNL Key Signal (Key Line) +3.3V CN252-9 Pressed CN232-10 KIN0 PNL3 PCB PNL Key Signal (Key Line) +3.3V...
Page 165 DP-8020E/8020P/8016P PNL1 PCB Signal Name Destination Signal Waveform Function Pin No. CN233-9 nLEDALM PNL3 PCB ALARM Lamp LED Control +3.3V CN253-9 Signal CN233-10 LEDCT0 PNL3 PCB PNL LED Control Signal CN253-10 LED ON CN233-11 nLEDDAT PNL3 PCB DATA Lamp LED Control +3.3V...
Page 166 DP-8020E/8020P/8016P PNL1 PCB Signal Name Destination Signal Waveform Function Pin No. CN234-2 KIN5 PNL4 PCB PNL Key Signal (Key Line) +3.3V CN280-2 Pressed CN234-3 KIN3 PNL4 PCB PNL Key Signal (Key Line) +3.3V CN280-3 Pressed CN234-4 KIN6 PNL4 PCB PNL Key Signal (Key Line) +3.3V...
Page 167 DP-8020E/8020P/8016P PNL1 PCB Signal Name Destination Signal Waveform Function Pin No. CN234-14 GND PNL4 PCB Ground CN280-14 Ver. 1.0 SEP 2006...
Page 168 DP-8020E/8020P/8016P 3.10.5. PS PC Board CN10 Refer to SPC PC Board . CN11 Refer to SC PC Board . CN12 Refer to SPC PC Board . CN500 Refer to SPC PC Board . Ver. 1.0 SEP 2006...
Page 169 DP-8020E/8020P/8016P 3.10.6. ADF PC Board CN21 Refer to SPC PC Board . CN22 ADF PCB Signal Name Destination Signal Waveform Function Pin No. CN22-1 OUTA ADF Motor Motor Control Signal +24V CN22-2 +24V ADF Motor +24 VDC Power Supply +24V...
Page 170 DP-8020E/8020P/8016P CN24 ADF PCB Signal Name Destination Signal Waveform Function Pin No. CN24-1 +24VOPF Inverting Roller +24 VDC Power Supply +24V Clutch CN24-2 nCCLH3 Inverting Roller Inverting Roller Clutch +24V Clutch Control Signal CN25 ADF PCB Signal Name Destination Signal Waveform Function Pin No.
Page 171 DP-8020E/8020P/8016P ADF PCB Signal Name Destination Signal Waveform Function Pin No. CN26-7 nAPICR Duplex 2 Guide Release Lever Plate +24V Solenoid Solenoid Control Signal CN27 ADF PCB Signal Name Destination Signal Waveform Function Pin No. CN27-1 nAAPNT Original Original Detection Signal...
Page 172 DP-8020E/8020P/8016P ADF PCB Signal Name Destination Signal Waveform Function Pin No. CN28-7 nAB4S SNS PCB Original Width Detection +5V(H) CN41-4 Signal CN28-8 nAA3S SNS PCB Original Width Detection CN41-2 Signal CN28-9 SNS PCB Ground CN41-3 CN28-10 SNS PCB +5 VDC Power Supply...
Page 173 DP-8020E/8020P/8016P CN30 ADF PCB Signal Name Destination Signal Waveform Function Pin No. CN30-1 nAEJC Eject Sensor Original Eject Detection Signal CN30-2 Eject Sensor Ground CN30-3 Eject Sensor +5 VDC Power Supply CN30-4 nAB2SN Duplex Eject Duplex Eject Detection Sensor Signal...
Page 174 DP-8020E/8020P/8016P 3.10.7. CST2 PC Board CN770 Refer to SPC PC Board . CN771 Refer to SPC PC Board . CN772 CST2 PCB Signal Name Destination Signal Waveform Function Pin No. CN772-1 +24VM CST3 PCB +24 VDC Power Supply +24V CN807-1...
Page 175 DP-8020E/8020P/8016P CST2 PCB Signal Name Destination Signal Waveform Function Pin No. CN772-11 OP3FDIN CST3 PCB Option Feed FIFO Input CN807-11 CN772-14 +24VM CST3 PCB +24 VDC Power Supply +24V CN807-13 CN772-13 GND CST3 PCB Ground CN807-14 CN773 CST2 PCB Signal Name...
Page 176 DP-8020E/8020P/8016P CN775 CST2 PCB Signal Name Destination Signal Waveform Function Pin No. CN775-1 PCHK2 No Paper Sensor 2nd Paper Tray Paper Detection Signal CN775-2 No Paper Sensor Ground CN775-3 LDPHK2 No Paper Sensor Photo Sensor DC Drive Voltage +1.2V CN775-4...
Page 177 DP-8020E/8020P/8016P CN777 CST2 PCB Signal Name Destination Signal Waveform Function Pin No. CN777-1 nCST2 2nd Tray 2nd Paper Tray Detection Detection Sensor Signal CN777-2 2nd Tray Ground Detection Sensor CN777-3 LDCST2 2nd Tray Photo Sensor DC Drive Detection Sensor Voltage +1.2V...
Page 178 DP-8020E/8020P/8016P 3.10.8. CST3 PC Board CN800 CST3 PCB Signal Name Destination Signal Waveform Function Pin No. CN800-1 PCHK3 No Paper Sensor 3rd Paper Tray Paper Detection Signal CN800-2 No Paper Sensor Ground CN800-3 LDPHK3 No Paper Sensor Photo Sensor DC Drive Voltage +1.2V...
Page 179 DP-8020E/8020P/8016P CN802 CST3 PCB Signal Name Destination Signal Waveform Function Pin No. CN802-1 JAMDOR3 Jam Cover Open 3rd Paper Tray Jam Access Sensor Cover Open Detection Signal CN802-2 Jam Cover Open Ground Sensor CN802-3 LDJAM3 Jam Cover Open Photo Sensor DC Drive...
Page 180 DP-8020E/8020P/8016P CST3 PCB Signal Name Destination Signal Waveform Function Pin No. CN805-2 MGND 3rd Tray Drive Ground Motor CN805-3 N.C. 3rd Tray Drive No Connection Motor CN805-4 3rd Tray Drive Motor Start/Stop Motor CN805-5 3rd Tray Drive Motor Lock Detection Signal...
Page 181 DP-8020E/8020P/8016P CST3 PCB Signal Name Destination Signal Waveform Function Pin No. CN808-3 CST2 PCB +5 VDC Power Supply CN770-5 CN808-4 CST2 PCB Ground CN770-6 CN808-5 N.C. CST2 PCB No Connection CN770-7 CN808-6 N.C. CST2 PCB No Connection CN770-8 CN808-7 N.C.
Page 182 DP-8020E/8020P/8016P CST3 PCB Signal Name Destination Signal Waveform Function Pin No. CN808-16 PCHK4 CST2 PCB 4th Paper Tray Paper CN771-4 Detection Signal CN808-17 CST4 CST2 PCB 4th Paper Tray Detection CN771-5 Signal CN808-18 UPLIMIT4 CST2 PCB 4th Paper Tray Paper Level...
Page 183 DP-8020E/8020P/8016P 3.10.9. FXB PC Board CN391 FXB PCB Signal Name Destination Signal Waveform Function Pin No. CN391-1 +5VP MJR PC Board +5 VDC Power Supply CN25-1 CN391-2 MJR PC Board Ground CN25-2 CN391-3 +24V MJR PC Board +24 VDC Power Supply...
Page 184 DP-8020E/8020P/8016P CN393 FXB PCB Signal Name Destination Signal Waveform Function Pin No. CN393-1 pSPKOT Speaker Line Dial Tone Signal (Max) (Min) CN393-2 Speaker Ground Ver. 1.0 SEP 2006...
Page 185 DP-8020E/8020P/8016P 3.10.10. MJR PC Board CN22 Refer to FXB PC Board . CN25 Refer to FXB PC Board . Ver. 1.0 SEP 2006...
Page 186: Troubleshooting
DP-8020E/8020P/8016P 4 Troubleshooting 4.1. Initial Troubleshooting Flowchart START Plug the Power Cord in, and turn the Power Switche ON. Does the unit power up normally? Does the LCD display the function correctly? Troubleshoot Improper LCD Display Troubleshoot any 3-digit CODE displayed...
Page 187: Improper Lcd Display
DP-8020E/8020P/8016P 4.2. Improper LCD Display START Check connectors: CN52 (SC PCB), and CN220 (PNL1 PCB). Does the display appear normal? Is LED/LCD displayed? Does CN52, pin 6 on the SC PCB measure +5 VDC? Replace the LCD Replace the SC PCB.
Page 188: Printed Copy Quality Problems
DP-8020E/8020P/8016P 4.3. Printed Copy Quality Problems 4.3.1. Black Copy START Is the Test Pattern printout in Copier F1 Mode, or Fax Service Mode 3 normal? Check the Scanner mechanism. Is the OPC Drum/Developer Unit operational? Replace the OPC Drum/Developer Unit.
Page 189 DP-8020E/8020P/8016P 4.3.2. Blank Copy START Is the Test Pattern printout in Copier F1 Mode, or Fax Service Mode 3 normal? Check the Scanner mechanism. Is the OPC Drum/Developer Unit operational? Replace the OPC Drum/Developer Unit. Are there any foreign particles, or stains in the Charge Unit? 1.
Page 190 DP-8020E/8020P/8016P 4.3.3. Vertical White Lines START Is the Test Pattern printout in Copier F1 Mode normal? Check the Scanner mechanism. Is the recording paper damp? Replace the recording paper. Is the Drum/Developer Unit operational? Replace the Drum/Developer Unit. Are there any foreign particles,...
Page 191 DP-8020E/8020P/8016P 4.3.4. Ghost Images A A A START Is the Test Pattern printout in Copier F1 Mode, or Fax Service Mode 3 normal? Check the Scanner mechanism. Is the recording paper damp? Replace the recording paper. Is the OPC Drum/Developer Unit operational? Replace the OPC Drum/Developer Unit.
Page 192 DP-8020E/8020P/8016P 4.3.5. Vertical Dark Lines START Is the Test Pattern printout in Copier F1 Mode, or Fax Service Mode 3 normal? Check the Scanner mechanism. Is the OPC Drum/Developer Unit operational? Replace the OPC Drum/Developer Unit. Is the LSU normal? Replace the LSU.
Page 193 DP-8020E/8020P/8016P 4.3.6. Horizontal Dark Lines START Is the Test Pattern printout in Copier F1 Mode, or Fax Service Mode 3 normal? Check the Scanner mechanism. Is the OPC Drum/Developer Unit operational? Replace the OPC Drum/Developer Unit. Is the LSU normal? Replace the LSU.
Page 194 DP-8020E/8020P/8016P 4.3.7. Dark Background START Is the Test Pattern printout in Copier F1 Mode, or Fax Service Mode 3 normal? Check the Scanner mechanism. Is the recording paper damp? Replace the recording paper. Is the OPC Drum/Developer Unit operational? Replace the OPC Drum/Developer Unit.
Page 195 DP-8020E/8020P/8016P 4.3.8. Light Print START Is the Test Pattern printout in Copier F1 Mode, or Fax Service Mode 3 normal? Check the Scanner mechanism. Is the recording paper damp? Replace the paper. Is the OPC Drum/Developer Unit operational? Replace the OPC Drum/Developer Unit.
Page 196 DP-8020E/8020P/8016P 4.3.9. Horizontal White Lines START Is the Test Pattern printout in Copier F1 Mode, or Fax Service Mode 3 normal? Check the Scanner mechanism. Is the recording paper damp? Replace the recording paper. Is the OPC Drum/Developer Unit operational? Replace the OPC Drum/Developer Unit.
Page 197 DP-8020E/8020P/8016P 4.3.10. Improper Fusing (Printed image does not bond to the paper) START Is the recording paper damp? Replace the recording paper. Is the Fuser Unit normal? Replace the Fuser Unit. (See Note) Note: Replace the entire Fuser Unit when the Thermostat, and/or the Thermistor fail (open-circuit).
Page 198 DP-8020E/8020P/8016P 4.3.11. Voids in Solid Areas START Is the recording paper damp? Replace the recording paper. Is the OPC Drum/Developer Unit operational? Replace the OPC Drum/Developer Unit. Are the Fuser, and Pressure Roller surfaces clean? Clean, or replace the rollers.
Page 199 DP-8020E/8020P/8016P 4.3.13. Recording Paper Creases START Is the recording paper damp? Replace the recording paper. Are there any foreign particles, or stains in the paper path? Remove any obstructions and / or clean the paper path. Is the recording paper skewing?
Page 200 DP-8020E/8020P/8016P 4.3.14. Poor Printed Copy Quality START Is the Test Pattern printout in Copier F1 Mode, or Fax 1. Replace the SPC PCB. Service Mode 3 normal? 2. Replace the LSU. 3. Replace the PS. 4. Replace the Developer Unit.
Page 201 DP-8020E/8020P/8016P 4.3.15. Document Skewing START Is the Test Pattern printout Check the Scanner in Copier F1 Mode normal? or ADF/iADF mechanism. Is the LSU normal? Check or replace LSU. Ver. 1.0 SEP 2006...
Page 202 DP-8020E/8020P/8016P 4.3.15.1. LSU Skew Adjustment (1) Open the Front Cover, and the Left Cover. (2) Slide the Process Unit out. (Refer to 2.2.5.) Caution: Exercise caution not to scratch the surface of the OPC Drum (Green), and not to touch it with bare hands.
Page 203 2. Adjust the Paper Length Guide. Is the recording paper size, and thickness within specification? Replace with correct paper. Is Panasonic Toner being used? Replace with the Panasonic Toner. Are all switches, and sensors operating properly? Adjust, clean, or replace.
Page 204 DP-8020E/8020P/8016P 4.3.17. Scanned Copy Quality Problems START Is the Scanning Lamp abnormal? Replace the Scanning Lamp. Are there any foreign particles, or paper pieces in the scanning area? Remove the foreign particles, or paper pieces from the scanning area. Is the scanning area dirty? 1.
Page 205 DP-8020E/8020P/8016P 4.3.18. Print Skew Adjustment for Platen Glass Scanning Follow the procedures below to adjust for the skewing when scanning original(s) from the Platen Glass. Remove the Platen (L) Glass. (Refer to 2.2.4.) <Adjustment 1> When the printed image is skewed as illustrated.
Page 206 DP-8020E/8020P/8016P <Adjustment 2: Alternate method> It is delicate method as a factory adjustment. Only when it can not be fixed by the adjustment 1. When the printed image is skewed as illustrated. < Example of Printed Image > Document Leading Edge (1) Mark the original position of the Plate before making any adjustments.
Page 207: Document Feeder (Adf)
DP-8020E/8020P/8016P 4.4. Document Feeder (ADF) 4.4.1. No Document Feed START Is the Document set Set the Document properly. properly? Is the Document Set the Document on thickness, or size the Platen Glass. within specifications? Does the NP Sensor Does the LCD activate...
Page 208: Document Jam
DP-8020E/8020P/8016P 4.4.2. Document Jam START Remove any obstacles Are there any obstacles in blocking the path. the document path? Check the ADF Motor Does the ADF Roller connector. rotate? Is the trouble resolved? Replace the ADF Motor, or the ADF PCB.
Page 209 DP-8020E/8020P/8016P 4.4.3. Document Skew START Are there any obstacles Remove any obstacles in the document path? from the document path. Are the Pre-Feed, and ADF Replace the Pre-Feed, Rollers operational? and / or ADF Roller. Replace any worn out / Are the components of the defective component.
Page 210 DP-8020E/8020P/8016P 4.4.3.1. ADF Feed Skew Adjustment Using a lined Original (about 20 lb (75 g/m ) weight pager), make a copy from the ADF to check for feeding alignment. (1) Copy an Original using the ADF. (2) Open the ADF Cover, and release the Stopper.
Page 211 DP-8020E/8020P/8016P 4.4.3.2. i-ADF Feed Skew Adjustment Pinch Roller (1838) (Feed Skew Adjustment "A") Pinch Roller (1838) (Reverse Registration, or Feed Skew Adjustment "B") 1. Front Page Skew Adjustment Using a lined original (about 20 lb (80 g/m ) weight pager), make a copy from the ADF / i-ADF to check for feeding alignment.
Page 212 DP-8020E/8020P/8016P 2. Back Page Skew Adjustment (i-ADF Only) Using a lined original (about 20 lb (80 g/m ) weight pager), make a copy from the i-ADF to check for feeding alignment. Adjust the Feed Skew Adjustment "B" downwards, and recheck the feeding alignment. Readjust as <...
Page 213: Troubleshooting The Lan Interface
DP-8020E/8020P/8016P 4.5. Troubleshooting the LAN Interface 4.5.1. Checking Network Configuration START Print the current Internet Parameters List Ask the customer for the Pre-Installation Information form filled out by the Network Administrator. Verify this information with the Internet Parameters List that you just printed.
Page 214 DP-8020E/8020P/8016P 4.5.2. Testing the TCP / IP Network It is beyond the scope of this Service Manual to cover Networking in detail, there are many excellent manuals on this subject, but we hope the information in this section will aid with your troubleshooting efforts.
Page 215 DP-8020E/8020P/8016P 2. Checking Current Configuration Print the current unit Internet Parameters configuration. Locate a PC connected to the same Subnet Mask as the unit, then from the DOS Prompt, type the following command-line utility: "ipconfig /all" for Windows 98/Me/2000/NT/XP. Verify that the displayed Network configuration on the PC, matches the following Internet Parameter...
Page 216 DP-8020E/8020P/8016P PINGing the Unit C:\WINDOWS>ping ef1.labo.pcc.com Pinging ef1.labo.pcc.com [192.168.3.5] with 32 bytes of data: Reply from 192.168.3.5: bytes=32 time=5ms TTL=253 Reply from 192.168.3.5: bytes=32 time=4ms TTL=253 Reply from 192.168.3.5: bytes=32 time=4ms TTL=253 Reply from 192.168.3.5: bytes=32 time=4ms TTL=253 PINGing the Default Gateway (Default Router IP Address) C:\WINDOWS>ping 192.168.3.254...
Page 217 DP-8020E/8020P/8016P If the physical destination is far, and it's connected by WAN (Wide Area Network), the PING option command default value must be changed to compensate for the expected delayed response. e.g. -n 10 : The number of echo requests that the command should send.
Page 218 DP-8020E/8020P/8016P 5. Managing Network Route Tables In the simplest case a router connects two network segments. In this model, the system used to join the two segments needs to know only about these segments. The routing table for router R1 in this case is simple; the following table shows its key routes:...
Page 219 DP-8020E/8020P/8016P When the packet does not reach the specified destination even when the physical connection is properly made, check the registered persistent routes on the same subnet as the Unit by typing "route print" in the DOS command-line. The output display is shown below: C:\WINDOWS>route print...
Page 220 250 Sender OK rcpt to:fax@labo.pcc.com 250 Receipient OK data 354 Email, end with "CRLF . CR LF" [Press the Enter Key] Panasonic Internet Fax test test [Press the Enter Key] [Press the Enter Key] [Press the Enter Key] 250 OK, Mail accept...
Page 221: User Error Codes
DP-8020E/8020P/8016P 4.6. Error Codes (For Copier) The self-diagnostic functions detect troubles in the important components of the copier. When any trouble occurs, the copier stops. 4.6.1. User Error Codes (U Code) U13 / 14 / 15 / 16 / 25 Note: Uxx, and a message will appear on the Panel Display.
Page 222 DP-8020E/8020P/8016P User Error Codes (U Code) Table Code Item Possible Cause(s) Add Toner 1. Toner Bottle incorrectly installed. 2. Low Toner. 3. Toner Sensor disconnected. 4. Toner Sensor defective. 5. SPC PCB connector disconnected. 6. SPC PCB defective. Replace Toner Waste 1.
Page 223 DP-8020E/8020P/8016P 4.6.2. Jam Error Codes (J Code) Section Jam Location ADF / i-ADF / Scanner Paper Transport / Exit Area Paper Entry Area 2nd Paper Tray 3rd Paper Tray 4th Paper Tray • Jam Sensor Location of i-ADF Original Detection Sensor...
Page 224 DP-8020E/8020P/8016P • Jam Sensor Location of ADF Read Point, and Eject Sensor Original Length Sensor Original Detection Sensor • Jam Sensor Location of Printer Paper Exit Sensor ADU Sensor Registration Sensor 2nd Paper Tray Path Sensor 3rd Paper Tray Path Sensor 4th Paper Tray Path Sensor Ver.
Page 225 (Except Sheet Bypass) The Registration Sensor does not go off within a predetermined time after the ADU Sensor is activated. (DP-8020E) The Registration Sensor detects paper during non-printing mode. The Paper Exit Sensor keeps detecting paper after a predetermined time, during non-printing mode.
Page 226 DP-8020E/8020P/8016P Jam Error Codes (J Code) Table Code Contents Section The paper size of a Tray differs from the Machine setting size. After passing the Registration Sensor (Roller), the Paper does not clear the sensor within a predetermined time period.
Page 227 DP-8020E/8020P/8016P 4.6.3. Mechanical Error Codes (E Code) E1: Optical Unit Error Code Function Possible Cause(s) E1- 01 Abnormal Platen Glass 1. Home Position Sensor connector disconnected. Scanning 2. Home Position Sensor defective. 3. Scanner Motor connector disconnected. 4. Scanner Motor defective.
Page 228 DP-8020E/8020P/8016P E2: Lift DC Motor Error Code Function Possible Cause(s) E2- 10 System Console Drive Motor 1. Drive Mechanism defective. Rotation 2. Drive Motor connector disconnected. 3. Drive Motor defective. 4. CST2 PCB connector disconnected. 5. CST3 PCB connector disconnected.
Page 229 DP-8020E/8020P/8016P E4: Fuser Unit Error Code Function Possible Cause(s) E4- 01 Fuser Warm-up Temperature 1. Fuser Thermistor dirty. 2. Thermistor position incorrect. 3. Thermistor defective. 4. Thermistor connector disconnected. 5. Fuser Lamp connector disconnected. 6. Fuser Lamp defective. 7. Fuser Thermostat defective.
Page 230 ADDITIONAL SORT MEM • DA-SM28 (128 MB) 2. Make sure the SDRM PC Board was installed properly. 1. Incorrect SC PCB is installed. • SC PCB for DP-8020E MACHINE ID ERROR • SC PCB for DP-8020P • SC PCB for DP-8016P 2.
Page 231 DP-8020E/8020P/8016P 4.7. Information Codes Table (For Facsimile) Fax Information Codes Code Mode Phase Description of Problem Possible Cause(s) C, D The length of the received document is over 2 m. Read Point Sensor does not Document not set properly. activate within 4 seconds after the Defective Read Point Sensor.
Page 232 DP-8020E/8020P/8016P Fax Information Codes Code Mode Phase Description of Problem Possible Cause(s) Transmitter received FTT after it Line quality poor. (TCF is damaged due transmitted TCF at 2400 bps. to line noise) Received RTN after Receiver defective. (Modem, MJR PCB, communicating at 2400 bps.
Page 233 DP-8020E/8020P/8016P Fax Information Codes Code Mode Phase Description of Problem Possible Cause(s) Receiver transmitted PIN in Line quality poor. (There are excessive response to PRI-Q from errors in received data) transmitter. (Transmitting operator FXB PCB, or MJR PCB defective. requests voice contact) T1 timer (35 sec.) elapsed without...
Page 234 DP-8020E/8020P/8016P Fax Information Codes Code Mode Phase Description of Problem Possible Cause(s) XMT/ B, C, D CS of modem is not able to turn FXB PCB defective. RCV(V.34) ON during training. Line disconnected. RCV/V.34 Polling is rejected from the remote No polling original set.
Page 235 DP-8020E/8020P/8016P Fax Information Codes Code Mode Phase Description of Problem Possible Cause(s) PSTN Redial count over with no response, or busy tone was not detected. Note: U.S.A., and Canadian models will redial only once if a busy tone is not detected.
Page 236 DP-8020E/8020P/8016P Fax Information Codes Code Mode Phase Description of Problem Possible Cause(s) Received an Error, or No Remote Internet Fax Errors: Busy, or Response from the Remote Job Number Overflow for Relay XMT. Internet Fax. (SMTP Direct XMT) (Retry is possible) Remote Internet Fax Errors: Memory Overflow, or No Power.
Page 237: Diagnostic Codes (For Facsimile)
DATE TIME DIAGNOSTIC 00:00'42 123 456 789 01:55 C8649003C0000 1st digit 13th digit - PANASONIC MACHINE ****************************** - PANASONIC MACHINE- ***** -12345678901234567890- ******* 1st Digit: Manufacturer Code -: Not used/defined Fax Diagnostic Codes Definition Data Manufacturer Code Casio Canon Sanyo...
Page 238 DP-8020E/8020P/8016P 2nd Digit -: Not used/defined Fax Diagnostic Codes Definition Data ID (TSI, CSI, CIG) STOP Button Received Received Received Received Received Received Received Received Received Received Received Received Pressed Received Pressed Received Pressed Received Received Pressed Received Pressed Received...
Page 239 DP-8020E/8020P/8016P 4th Digit -: Not used/defined Fax Diagnostic Codes Definition Data Scanning Rate Resolution 20 ms/line 5 ms/line 10 ms/line 40 ms/line 0 ms/line 20 ms/line Fine 5 ms/line Fine 10 ms/line Fine Fine 40 ms/line Fine Fine Fine 0 ms/line...
Page 240 DP-8020E/8020P/8016P 6th Digit -: Not used/defined Fax Diagnostic Codes Definition Data Password Polling XMT/RCV Selective Comm. Comm. 7th Digit -: Not used/defined Fax Diagnostic Codes Definition Data Sub-Address Confidential Turnaround Relayed Comm. Comm. Comm. Polling Ver. 1.0 SEP 2006...
Page 241 DP-8020E/8020P/8016P 8th Digit -: Not used/defined Fax Diagnostic Codes Definition Data Advanced Cover Sheet Comm. Report XMT Check & Call Memory Transfer Report XMT Check & Call Memory Transfer 9th Digit -: Not used/defined Fax Diagnostic Codes Definition Data Standard/ Non-...
Page 242 DP-8020E/8020P/8016P 10th Digit -: Not used/defined Fax Diagnostic Codes Definition Data Coding JBIG JBIG 11th Digit -: Not used/defined Fax Diagnostic Codes Definition Data Symbol Rate V.34 (V.34) 2400 sr 2800 sr 3000 sr 3200 sr 3429 sr Ver. 1.0...
Page 243 DP-8020E/8020P/8016P 12th Digit -: Not used/defined Fax Diagnostic Codes Definition Data Modem Speed Modem Speed (V.34) 2400 bps 4800 bps 2400 bps 7200 bps 4800 bps 9600 bps 7200 bps TC 7200 bps 9600 bps TC 9600 bps 12000 bps...
Page 244: Troubleshooting (For Printer)
• Check if the specified paper is loaded in the Panasonic Device. page are missing. • Increase the Page Margins in the application. The Panasonic Device requires minimum margins of 1⁄4 inches (5 mm) on all sides.
Page 245 Error Message Appears on the PC Error Message Possible Solution(s) Network Print DLL Error. • Check if the Panasonic Device is turned "On", and the 10Base-T/ 100Base-TX cable is properly connected. • Printer Properties may be incorrectly configured. (i.e. Printer Port) Network Port is Busy.
Page 246: Service Modes
DP-8020E/8020P/8016P 5 Service Modes 5.1. Service Modes (For Copier) These Service Modes are provided to assist the technician in checking for abnormalities in the copier, and a means of making adjustments to the Input/Output of major components. 5.1.1. Service Mode Procedure 1.
Page 247 DP-8020E/8020P/8016P F5 / F6 Information List (Sample) **********-F5/F6 INFORMATION LIST-****** DATE MMM-dd-yyyy *** TIME12:01 *** P.01 F5-00 ..F5-50 Auto contrast adj. F5-01 Frequency desired 60Hz F5-51 Dept. Counter (COPY) F5-02 ..
Page 248: Machine Setup Information List
**********- M A C H I N E S E T U P I N F O R M A T I O N -****** DATE MMM-dd-yyyy *** TIME12:01 *** P.01 1.MACHINE INFORMATION MACHINE NAME : DP-8020E MAC ADDRESS : 080023006FA1 SERIAL NUMBER 2.FIRMWARE VERSION...
Page 249 DP-8020E/8020P/8016P F7 Total Counter List (Sample) **********-F7 TOTAL COUNTER LIST-****** DATE MMM-dd-yyyy *** TIME12:01 *** P.01 F7-01 Key Operator ID Code F7-02 Total Count F7-03 PM Count F7-04 Scanner PM Count F7-05 ..F7-06 OPC Drum Count...
Page 250 DP-8020E/8020P/8016P 5.1.3. F4 Mode: Input/Output Status Test Set the machine to service mode, and press "4" key on the Keypad. ↓ Press the "START" key. ↓ Enter the number to activate the test then press "START" key. ↓ Press "STOP" key to cancel the test.
Page 251 DP-8020E/8020P/8016P F4 Mode (Check Input) Message Display Function Condition Remarks 7 6 5 4 3 2 1 0 004 Size Sensor (PC3) Paper is not detected. (Sheet Bypass) ADU Detection Sensor Unit is connected. JAM Access Cover Open Cover is open.
Page 252 DP-8020E/8020P/8016P F4 Mode (Check Input) Message Display Function Condition Remarks 7 6 5 4 3 2 1 0 009 JAM Access Cover Open Cover is open. Detection Sensor (4th Paper Tray) Paper Tray Detection Paper Tray is not Sensor connected.
Page 253 DP-8020E/8020P/8016P F4 Mode (Check Input) Message Display Function Condition Remarks 7 6 5 4 3 2 1 0 020 Size Sensor C Original detected on the (Not Used) C position. Platen Size Sensor B Original detected on the (Not Used) B position.
Page 254 DP-8020E/8020P/8016P 2. Check Output Press the "START" key to start, and press the "STOP" key to reset. F4 Mode (Output Check) Item Function Remark 040 Total Counter When SPC PCB CN715-8 signal level changes to 0V from +24V, count up the Total Counter.
Page 255 DP-8020E/8020P/8016P F4 Mode (Output Check) Item Function Remark 072 Intermediate Roller Clutch When CST2 PCB CN773-4 signal 1 minute (2nd Paper Tray) level changes to 0V from +24V, clutch operates. 073- Not Used 075 Paper Feed Motor When CST3 PCB CN805-4 signal...
Page 256 DP-8020E/8020P/8016P F4 Mode (Output Check) Item Function Remark 164 ADF Paper Feed Motor Reverse ADF paper feed motor rotates in Rotating reverse at 100% speed. (100% speed rotating) 165 ADF Paper Feed Motor Reverse ADF paper feed motor rotates in Rotating reverse at 200% speed.
Page 257 DP-8020E/8020P/8016P 5.1.4. F5 Mode: Function Parameters (For Copier) Set the machine to Service Mode, and press "5" key on the Keypad. ↓ Press the "START" key. ↓ Enter the desired code number, or press “V”, ”/\” arrow keys. ↓ If you wish to select another code number, scroll the menu with the arrow keys.
Page 258 DP-8020E/8020P/8016P F5 Mode Item Function Default Setting Replace Drum 0 : Off 1 : On (Effective from August 2004 Production) 0 : Off Replace Drum 1 : User (Displays Replace Drum) (Except USA / Canada) (Effective from Oct. 2 : Service (Enables Check & Call...
Page 259 DP-8020E/8020P/8016P F5 Mode Item Function Default Setting 2-Sided Mode Default 0 : No 1 : 1 to 2 2 : 2 to 2 3 : B to 2 Not Used Double Count 0 : No 1 (for USA / Canada)
Page 260 DP-8020E/8020P/8016P F5 Mode Item Function Default Setting U14 Clear 0 : Continue 1 : Any Keys Oper. Add Toner Alarm 0 : Stop 1 : Continue Auto Tray Selection 0 : No 1 : Yes TDC Auto Adj. 0 : No...
Page 261 DP-8020E/8020P/8016P F5 Mode Item Function Default Setting Paper Size Priority 1 : A3 13 (for USA / Canada) 2 : B4 3 (for Europe) 3 : A4 4 : A4-R 5 : B5 6 : B5-R 7 : A5 8 : A5-R 9 : 8 x 13 10 : 8.5 x 13...
Page 262 DP-8020E/8020P/8016P F5 Mode Item Function Default Setting LAN Speed/Duplex 0 : Auto 1 : 10 Half 2 : 10 Full 3 : 100 Half 4 : 100 Full TCH Panel Beep Sound 0 : Off 1 : Soft 2 : Loud...
Page 263 DP-8020E/8020P/8016P 5.1.5. F6 Mode: Adjust Parameters (For Copier) Set the machine to Service Mode, and press "6" key on the Keypad. ↓ Press the "START" key. ↓ Enter the desired code number, or press “V”, ”/\” arrow keys. ↓ If you wish to select another code number, scroll the menu with the arrow keys.
Page 264 DP-8020E/8020P/8016P F6 Mode Setting Item Remarks Range Side Adjust (Tray 4) Adjustment of LSU side-side (4th Tray). -8 - +7 0.5mm Not Used Side Adjust (ADU) Adjustment of LSU side-side (ADU). -8 - +7 0.5mm Standard Grid Voltage Charge voltage compensation adjustment.
Page 265 DP-8020E/8020P/8016P F6 Mode Setting Item Remarks Range PRINTER Laser Duty Adj Printer Density Adjustment for Printer. -99 - +99 (-) : Darker. (+) : Lighter. Transfer Current Side 2 Adjustment of Transfer Current. -62 - +110 0.15uA Transfer Current Envelope Adjustment of Transfer Current.
Page 266 DP-8020E/8020P/8016P F6 Mode Setting Item Remarks Range Transfer Current Side 2 Transfer Current -20 - +20 (Small Width) 0.15uA (Factory use only) ADF Image Density Compensation of ADF image density. -99 - +99 Paper Loop (Tray 3) Individual Fine Adjustment for Tray 3...
Page 267 DP-8020E/8020P/8016P F6 Mode Setting Item Remarks Range 95-96 Not Used (Factory use only) Adjustment of Timer -5 - +99 10Sec Not Used F5/F6 Initialization Initialize F5/F6 parameter settings. Ver. 1.0 SEP 2006...
Page 268 DP-8020E/8020P/8016P 5.1.6. F7 Mode: Electronic Counter Set the machine to Service Mode, and press "7" key on the Keypad. ↓ Press the "START" key. ↓ Enter the desired code number, or press “V”, ”/\” arrow keys. ↓ If you wish to select another code number, scroll the menu with the arrow keys.
Page 269 DP-8020E/8020P/8016P F7 Mode Item Remarks Fax Transmit Count Total count of Fax transmitted. Fax Receive Count Total count of Fax received. Fax Print Count Total count of Fax printed. Total OPC Rotation Time Total Time of OPC Rotation. A4/LT Count Total count of A4 / Letter Print.
Page 270 DP-8020E/8020P/8016P F8 Mode Item Remarks (Factory use only) Lock operation for Scanner Unit. Toner Density Adjustment Adjustment operation of Toner Density. Drum Charge Adjustment Adjustment operation of Drum Charge. Not Used Org.size Sensor Adj. Adjust the slice level for the original size detection (Not Used) sensors automatically.
Page 271 DP-8020E/8020P/8016P 5.1.8. F9 Mode: Unit Maintenance Set the machine to Service Mode, and press "9" key on the Keypad. ↓ Press the "START" key. ↓ Enter the desired code number, or press “V”, ”/\” arrow keys. ↓ If you wish to select another code number, scroll the menu with the arrow keys.
Page 272 DP-8020E/8020P/8016P F9 Mode Service Item Remarks Mode Unit 06 RAM 00 Parameter Initialize Resets the Fax, and Function Maintenance Initialize parameters to default values. Note: Turn the Power Switch to the OFF, and back to the ON position to enable the parameter settings.
Page 273: Service Modes (For Facsimile)
DP-8020E/8020P/8016P 5.2. Service Modes (For Facsimile) 5.2.1. Fax Service Mode Procedure 1. To enter the Fax Service Mode a. Press “FAX/EMAIL” key. b. Press “FUNCTION”, and then “7” keys. c. Press “MONITOR” four times, then press “*”. d. Enter the desired code number, or press the “V”, ”/\” arrow keys.
Page 274 DP-8020E/8020P/8016P 5.2.3. Fax Service Mode 1 (Function Parameter Setting) Use the following procedure to change the function parameters. Enter the desired code number, and press “START” key. ↓ If you wish to select another code number, scroll the menu with the “V”, ”/\” arrow keys.
Page 275 DP-8020E/8020P/8016P Function Parameter Table Parameter Selections Function 005 Destination Code 000 : Austria Specified destinations only. 001 : U.K. 002 : Canada 003 : Denmark 004 : Taiwan 005 : Finland 006 : Germany 007 : Netherlands 008 : Italy...
Page 276 DP-8020E/8020P/8016P Function Parameter Table Parameter Selections Function 012 DTMF Level 00 = 0 dBm Selects the DTMF output level, 0 to -15 dBm in 1 dBm steps. 15 = -15 dBm 013 G3 RX EQL 1 = 0dB Selects the cable equalizer for G3 reception mode, 2 = 4dB 0dB, 4dB, 8dB, or 12dB.
Page 277 DP-8020E/8020P/8016P Function Parameter Table Parameter Selections Function 026 Non-Standard 1 = Off (Invalid) Selects own mode (Panafax mode). 2 = On (Valid) 027 Short Protocol B 1 = Off (Invalid) Selects the short protocol mode. 2 = On (Valid) 028 Short Protocol D 1 = Off (Invalid) Selects the short protocol mode.
Page 278 DP-8020E/8020P/8016P Function Parameter Table Parameter Selections Function 045 Ring Detect 1 = 1 ring Selects the ring detection count from 1 to 9 rings in Count 1 ring step intervals. 9 = 9 rings 046 On-Hook Time 0 = 0 sec.
Page 279 DP-8020E/8020P/8016P Function Parameter Table Parameter Selections Function 069 NYSE Local Print 1 = Inc Selects the printing condition for the incoming faxes (USA, and 2 = On (Always) after FAX Forwarding. Canada Only) INC. : Prints only if FAX Forwarding fails.
Page 280 DP-8020E/8020P/8016P Function Parameter Table Parameter Selections Function 086 Reduction Fine 1 = Off Selects whether to fix with Fine Mode, or not for the 2 = On Reduction transmission. 087 Darker Level 0 = Lightest Contrast Selects the contrast level.
Page 281 DP-8020E/8020P/8016P Function Parameter Table Parameter Selections Function 123 One Ring Sound 1 = Off When Function Parameter No. 45 "Ring Detect (USA, and 2 = On Count" is set to 1 Ring, and this parameter is Canada Only) (Effective from Oct. 2004...
Page 282 DP-8020E/8020P/8016P 5.2.4. Fax Service Mode 3 (Printout of Lists, Reports, and Test Results) From this Service Mode you can print the Function Parameter List, Page Memory Test, Printer Report, All Document File, Protocol Trace, and the Toner Order Form. 5.2.4.1.
Page 283 DP-8020E/8020P/8016P Function Parameter List (Sample) ************* -FUNCTION PARAMETER- ************* DATE MMM-dd-yyyy ***** TIME 12:07 ***P.01 000 Mon/Tel Dial Monitor 050 Ring Det Mode Normal 001 Alarm Status Timer 051 ---------- 002 Stop Comm. JRNL 052 Pulse Rate 10pps 003 Continuous Poll...
Page 284 DP-8020E/8020P/8016P 5.2.4.2. Page Memory Test A test pattern prints out for checking the page memory, and printer mechanism using the following procedure. Press the “V”, ”/\” arrow keys to select the "3: Print Report/List" on the display. ↓ Press the “SET” key to select the "1: Function Parameter List".
Page 285 DP-8020E/8020P/8016P 5.2.4.3. Printer Report All printer errors are logged on the Printer Report which can be printed by the following procedure. Press the “V”, ”/\” arrow keys to select the "3: Print Report/List" on the display. ↓ Press the “SET” key to select the "1: Function Parameter List".
Page 286 DP-8020E/8020P/8016P 5.2.4.4. All Document Files Print the document files from the Flash Memory. Press the “V”, ”/\” arrow keys to select the "3: Print Report/List" on the display. ↓ Press the “SET” key to select the "1: Function Parameter List".
Page 287: Protocol Trace
DP-8020E/8020P/8016P 5.2.4.5. Protocol Trace Print a Protocol Trace Report for the previous communication. Press the “V”, ”/\” arrow keys to select the "3: Print Report/List" on the display. ↓ Press the “SET” key to select the "1: Function Parameter List".
Page 288 DP-8020E/8020P/8016P 5.2.4.6. Toner Order Form The Toner Order Form can be printed out manually by the following procedure. Press the “V”, ”/\” arrow keys to select the "3: Print Report/List" on the display. ↓ Press the “SET” key to select the "1: Function Parameter List".
Page 289 (4) Toner Order Fax # Up to 36 digits (5) Customer ID Up to 16 characters (User Identification Code) (6) Toner Bottle No. DQ-TU10J (For DP-8020E/8020P/8016P Except for USA, and Canada) DQ-TUJ10K (For DP-8020E/8016P for USA, and Canada) Ver. 1.0...
Page 290 DP-8020E/8020P/8016P 5.2.5. Fax Service Mode 4 (Modem Test) 5.2.5.1. Binary Signal This Service Mode is used to check the binary signal output. Signals can be output to the line using the following procedure. Press the “V”, ”/\” arrow keys to select the "4: MODEM Test" on the display.
Page 291 DP-8020E/8020P/8016P 5.2.5.2. Tonal Signal This Service Mode is used to check the tonal signal output. Signals can be output to the line using the following procedure. Press the “V”, ”/\” arrow keys to select the "4: MODEM Test" on the display.
Page 292 DP-8020E/8020P/8016P 5.2.5.3. DTMF Signal This Service Mode is used to check the DTMF (Dual Tone Multi Frequency) signal output. The DTMF signal can be generated using the following procedure. • DTMF Single Tone Press the “V”, ”/\” arrow keys to select the "4: MODEM Test" on the display.
Page 293 DP-8020E/8020P/8016P 5.2.5.4. Binary Signal (V.34) This Service Mode is used to check the binary signal output. Signals can be output to the line using the following procedure. (V.34) Press the “V”, ”/\” arrow keys to select the "4: MODEM Test" on the display.
Page 294 DP-8020E/8020P/8016P 5.2.6. Fax Service Mode 6 (RAM Initialization) Initializes RAM, and restores the Function Parameters to their default values. Note: This operation should be performed when the unit is first installed. Press the “V”, ”/\” arrow keys to select the "6: RAM initialize" on the display.
Page 295: Printer Reports
DP-8020E/8020P/8016P 5.2.7. FAX Service Mode 8 (Check & Call) 5.2.7.1. Overview This feature enables the Authorized Servicing Dealers to manage, and improve the machine maintenance to their customers by alerting them of equipment problems. It also can be used as a Supply Sales Tool by alerting the Dealer that the unit is running Low on Toner.
Page 296 DP-8020E/8020P/8016P Error Remarks Code Report Ex-xx Refer to the Mechanical Error Code (E Code) Table. (Sect. 4.6.3.) Out of Toner. Refer to the Jam Error Code (J Code) Table. (Sect. 4.6.2.) Refer to the User Error Code (U Code) Table. (Sect. 4.6.1.) Low Toner.
Page 297 DP-8020E/8020P/8016P 5.2.7.3. SERVICE ALERT REPORT FORMAT *************************************************** DATE MMM-dd-yyyy ***** TIME 03:47 ******** **************************** > SERVISE ALERT REPORT < **************************** LAST PRINT ERROR : MMM-dd-yyyy 20:07 E04-01 00-00000013 SERIAL NUMBER CUSTOMER ID : ABC COMPANY FIRMWARE VERSION COUNTER INFORMATION: CURRENT...
Page 298 DP-8020E/8020P/8016P 5.2.7.4. MAINTENANCE ALERT REPORT FORMAT *************************************************** DATE MMM-dd-yyyy ***** TIME 12:00 ******** **************************** > MAINTENANCE ALERT REPORT < **************************** LAST PRINT ERROR : MACHINE IS RUNNING OUT OF TONER (1) SERIAL NUMBER CUSTOMER ID : ABC COMPANY FIRMWARE VERSION...
Page 299 Up to 25 digits (3) Toner Order Tel # Up to 36 digits (4) Toner Order Fax # Up to 36 digits (5) Customer ID Up to 16 characters (User Identification Code) (6) Toner Bottle No. DQ-TU10J (For DP-8020E/8020P/8016P) Ver. 1.0 SEP 2006...
Page 300 DP-8020E/8020P/8016P 5.2.7.6. CALL COUNTER REPORT *************************************************** DATE MMM-dd-yyyy ***** TIME 03:47 ******** ***************************************************************** > SCHEDULED REPORT - CALL COUNTER HAS REACHED PRE-SET VALUE < ***************************************************************** LAST PRINT ERROR : MMM-dd-yyyy 20:07 E04-01 00-00000013 SERIAL NUMBER CUSTOMER ID : ABC COMPANY...
Page 301 DP-8020E/8020P/8016P 5.2.8. Service Mode 9 (System Maintenance) 5.2.8.1. Overview This Service Mode is used to maintain the machine. Use the following procedure for System Maintenance. Press the “V”, ”/\” arrow keys to select the "9: System Maintenance" on the display.
Page 302: System Description
DP-8020E/8020P/8016P 6 System Description 6.1. Mechanical Operation 6.1.1. Scanning Mechanism (Flatbed) 1. Scanning Mechanism The Scanning Mechanism consisting of Lens, CCD PCB Assembly, Mirrors, Scanner Lamp, Lamp Base Bracket and Mirror 2 Bracket, is used to scan originals. • The Mirror 1 and Mirrors 2 reflect image information, in the form of light, through the Lens.
Page 303 DP-8020E/8020P/8016P When scanning originals When returning to Standby position Scanning Motor Drive Shaft Assembly Lamp Base Bracket Mirror 2 Bracket Ver. 1.0 SEP 2006...
Page 304: Automatic Document Feeder
DP-8020E/8020P/8016P 6.2. Automatic Document Feeder The ADF (Automatic Document Feeder) automatically feeds paper into the unit, one original at a time. Its main features are: 1. Place originals Face-Up 2. Correct Order Stacking (Collation Mode) 3. Paper Feed Mechanism with Pre Feed Roller The following is the ADF Mechanical operation description.
Page 305 DP-8020E/8020P/8016P Automatic Document Feeder Photo Sensor (131) for Original Length Paper Feed Roller (2001) Original Upper and Lower Pre Feed Roller (2018) Trays (1706, 1712) Original Front and Rear Guide (1711, 1714) Lower Paper Feed Guide (2002) Feed Roller (2010)
Page 306: Inverting Automatic Document Feeder
Document Feeder), with the main exception being the document eject path after scanning. The following is the description of the main differences. For DP-8020E only. 1. Switching from the ADF Mode to the i-ADF Mode After passing through the Read Point Sensor (131), the path of the original is switched over by the Duplex 2 Guide (2431), to the Exit Roller or to the Inverting Feed Roller (2428).For single-side...
Page 307 DP-8020E/8020P/8016P Inverting Automatic Document Feeder Pre Feed Roller (2018) Separation Roller Original Detection Sensor (131) Original (2509) Stopper Pinch Roller 1 (2130) Pinch Roller 2 ADF Roller (2506) (2624) (2314) Release Lever (Feed Skew Adjustment) Plate (2504) Drive Roller (2706)
Page 308: Receive Mechanism
DP-8020E/8020P/8016P 6.4. Receive Mechanism 6.4.1. Paper Tray 1. Paper Tray (1st / 2nd / 3rd / 4th) < NP Sensor Operation > NP Actuator NP Sensor a. The NP Actuators attached to the Paper Feed Blocks No.1, 2, 3 and 4 determine if there is paper in the paper tray.
Page 309 DP-8020E/8020P/8016P < Paper Tray Operation > Clutch Registration Roller Registration Sensor Registration Actuator Clutch Pickup Roller Feed Roller Separation Roller a. When the printing operation begins, the Main Motor starts driving the Gears. b. The Clutch is energized for a specified period of time and turns ON. This activates the Feed Roller.
Page 310 DP-8020E/8020P/8016P < Paper Tray (Optional) Operation > Intermediate Roller Clutch Actuator Sensor Clutch Pickup Roller FeedRoller Drive Motor Separation Roller a. When the printing operation begins, the Main Motor and the Drive Motor start driving the Gears. b. The Clutch is energized for a specified period of time and turns ON. This activates the Feed Roller.
Page 311 DP-8020E/8020P/8016P < Paper Tray Lift up Mechanism > Pickup Roller Feed Roller Lift Plate Bottom Plate a. When inserting the Paper Tray into the machine, the NP Sensor activates. At the same time, the Lift Plate is combined with the coupling which drives the Lift Plate of the machine. The Lift Plate rotates, lifting the Bottom Plate and the Recording Paper.
Page 312 DP-8020E/8020P/8016P < Paper Tray Recording Paper Size Setting > Upper Limit Sensor Lift DC Motor Coupling a. The Recording Paper size in the Paper Feed Module is set on the Touch Panel. Ver. 1.0 SEP 2006...
Page 313 DP-8020E/8020P/8016P 2. Sheet Bypass < NP Sensor Operation > a. The NP Actuator attached to the Paper Feed Unit determines if there is paper in the paper tray. b. The paper in the paper tray lowers the NP Actuator and the NP Sensor actuates.
Page 314 DP-8020E/8020P/8016P 6.4.2. Laser Unit LSU Chassis Laser Beam Detection Sensor Collimator Lens Beam Detection Lens Aperture Cylindrical Lens Polygon Mirror/ Polygon Motor Lens Beam Detection Cover Glass Reflection Mirror 1. Laser This Laser uses the semiconductor laser. The beam power on the drum surface is approximately 0.4 2.
Page 315 DP-8020E/8020P/8016P 6.4.3. Fuser Operation The paper passes through the Fuser Roller and is subjected to heat and pressure in the Fuser Unit. Pressure between the Fuser Roller and Pressure Roller fuses or bonds the toner into the paper. Recording Paper...
Page 316 DP-8020E/8020P/8016P 6.4.4. Printing Process Operation The Process Unit consists of Developer Unit, OPC Drum unit and Toner Bottle with Toner supplied. Toner is supplied to the Process Unit. The Process Unit includes the Toner Paddle and Mag Roller that supplies Toner to the OPC Drum.
Page 317 DP-8020E/8020P/8016P b. The developer is mixed by the Toner Screws. The toner becomes negatively charged ( ñ ) and the carrier becomes positively charged ( + ). The developer is magnetically attracted to the aluminum sleeve of the Magnetic Roller, and the magnetic brush is formed.
Page 318: Installation
• Exposed to direct air current (ex: Air conditioner vent) 2. The weight of the machine (options not included) is as follows: DP-8020E / 8020P / 8016P : Approx. 93.26 - 98.33 lb (42.3 - 44.6 kg) Options: DA-AS202 / DS181 (iADF / ADF) : Approx.
Page 319: Space Requirements
DP-8020E/8020P/8016P Space Requirements Main Unit 3.94 in (100 mm) 10.83 in (275 mm) 21.97 in (558 mm) 16.14 in (410 mm) 3.94 in (100 mm) 40.67 in (1033 mm) Main Unit + ADF 3.94 in (100 mm) 10.83 in (275 mm) 21.97 in (558 mm)
Page 320: Unpacking
AC Power Cord Quick Guide For Copy & Network Scan Functions Operating Instructions CD Includes Operating Instructions Panasonic-DMS and Print Driver CD Installation Instructions This document Note: 1. Supplies (Developer, Toner Bottle, and Toner Waste Container) are not included and are sold separately.
Page 321: Installation Procedure
1. Refer to each individual Installation Instructions when installing other Options. 2. The following machine illustrations, depict a DP-8020E with a standard configuration. 3. The scanner is locked in place with a Shipping Screw (Blue) to prevent damage during transit.
Page 322 DP-8020E/8020P/8016P (8) Store the Blue Screws into the space provided in the 1st Paper Tray. <Preparing the Process Unit> (9) Remove the Tape. (10) Unhook 2 Springs as illustrated. Note: Do not remove the Protective Sheet and Tape from the OPC Drum Assembly at this time.
Page 323 DP-8020E/8020P/8016P (13) Release 3 Latch Hooks and remove the Developer Cover. (14) Shake the Developer Bottle thoroughly (approx. 30 seconds). (15) Pour the developer evenly into the developer unit by turning the Black Gear as illustrated. Make sure to empty the bottle.
Page 324 DP-8020E/8020P/8016P (20) Route the Harness under the Harness Shield as illustrated. Note: To prevent damage to the Harness, ensure it is under the Harness Shield. <Installing the Process Unit> (21) Open the Front Cover. (22) Remove 1 Screw. (23) Remove the Connector Cover.
Page 325 DP-8020E/8020P/8016P (25) Install the Process Unit. Caution: To prevent damage to the Process Unit, ensure that the Left Cover is still open before inserting the Process Unit into the machine. Caution: Exercise caution not to scratch the surface of the OPC Drum (Green), and not to touch it with bare hands.
Page 326 <For USA / Canada etc> (Skip to Sect. 7.3.3.) READY TO COPY COPIES:001 <For Europe and Other Destinations only> DP-8020E (**) DESTINATION CODE : PRESS \/ /\ TO SELECT Note: The contents in the (**) *** in the LCD display above may differ depending on the destination.
Page 327: Toner Density Control Adjustment
DP-8020E/8020P/8016P 7.3.3. Toner Density Control (TDC) Adjustment Note: Ensure the Toner Bottle is not installed, or is removed before performing the TDC Adjustment, or adjustment will not be precise. 1. Press "Function", "Original Size", and "3" keys sequentially to enter the Service Mode.
Page 328 DP-8020E/8020P/8016P (5) Insert the Toner Bottle into the Hopper Unit. Align the Toner Bottle Key with the Key Alignment Channel of the hopper unit. Insert the Bottle as far as it will go, and turn the Toner Bottle clockwise until it locks in place. (Bottle's Green Knob is lined up with the "Locked"...
Page 329 DP-8020E/8020P/8016P 7.3.6. Exposure (Standard Adjustment) Caution: Before making any adjustments, confirm that the following contents (F6-17, 18, and 19) are set to "0". DO NOT adjust these settings in the field. F6-17 : Grid Voltage compensation F6-18 : Standard Laser Power compensation...
Page 330: Options And Supplies
DP-8020E/8020P/8016P 8 Options and Supplies 8.1. Service Notes "Firmware Update" for PCL or PS Option Installation for DP-8020/8016 To use G3 Fax (DA-FG180) the standard firmware must be updated, also to use PCL (DA-PC820), or PS (DA-MC820) option individually, changing to Type B, or Type D SC firmware is required. The required firmware is on the CD included with the options.
Page 331 4) Upgrading the Main Unit's Firmware Code Start the Network Firmware Update Tool, and select the following Firmware Code Folders in the C:\Panasonic\Panasonic-FUP\Data folder, and then follow the display instructions to upgrade the Main Unit's Firmware Codes. Parent Firmware File Folder...
Page 332 4) Upgrading the Main Unit's Firmware Code Start the Local Firmware Update Tool, and select the following Firmware Code Parent File Folder in the C:\Panasonic\Panasonic-FUP\Data folder, and select the Firmware Code Type then follow the display instructions to upgrade the Main Unit's Firmware Codes.
Page 333 Firmware Code File: DP-8016_8020_PU_xxxxxx.exe Firmware Data Folder: C:\ Panasonic \ Panasonic-FUP \ Data 3) Preparing the Main Unit for the Programming Master Firmware Card Important: DO NOT connect the USB Cable yet. 1. Turn the Power Switch on the Right side of the machine to the OFF position. (During a Lightning Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC Power Cord, if the Fax Option is installed.)
Page 334 DP-8020E/8020P/8016P 3. Turn the Power Switch on the Right Side of the machine to the ON position. 4. Press “FUNCTION”, “ORIGINAL SIZE” keys, and then Key “3” on the keypad sequentially. 5. Perform the Update Program Card Mode F9-09 (Update Program Card).
Page 335: Installing The Printer Controller Module For Pcl6 (Da-Pc820)
DP-8020E/8020P/8016P 8.2. Installing the Printer Controller Module for PCL6 (DA-PC820) 8.2.1. Contents Qty. Description Remarks Hardware Key PDL KEY Software CD Includes Operating Instructions Installation Instructions This document Note: Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.
Page 336 DP-8020E/8020P/8016P (3) Install the Hardware Key into the (CN67) connectors on the SC PC Board. Note: The connector is keyed, to prevent damage to the SC PC Board, install the Hardware Key as illustrated. Do not force the Hardware Key into the connector if facing the wrong way.
Page 337: For Ps / Pcl6 (Da-Mc820)
DP-8020E/8020P/8016P 8.3. Installing the Printer Controller Module for PS / PCL6 (DA-MC820) 8.3.1. Contents Qty. Description Remarks Hardware Key PS KEY Software CD Includes Operating Instructions Adobe PostScript 3 Label Installation Instructions This document Note: Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.
Page 338 DP-8020E/8020P/8016P (3) Install the Hardware Key into one of the three available connectors (CN67) on the SC PC Board. Note: The connector is keyed, to prevent damage to the SC PC Board, install the Hardware Key as illustrated. Do not force the Hardware Key into the connector if facing the wrong way.
Page 339: Installing The Fax Communication Board (Da-Fg180)
DP-8020E/8020P/8016P 8.4. Installing the Fax Communication Board (DA-FG180) 8.4.1.Contents Qty. Description Remarks FXB PC Board MJR PC Board Assembly MJR Harness Key Assembly Speaker Speaker Spring Telephone Line Cable TEL Label Line Label Type Approval Label Specified Destination Function Label...
Page 340 DP-8020E/8020P/8016P 8.4.2.Installation Install the Hardware by following the steps below. CAUTION! Turn the Power Switch on the Right Side of the machine to the OFF position, and then unplug the AC Power Cord before beginning installation. (1) Open the Left Cover.
Page 341 DP-8020E/8020P/8016P (12) Install the Key Assembly into the Control Panel Assembly. (13) Install the Speaker as illustrated. (14) Connect the Speaker Harness. (15) Install the Speaker Spring. (16) Secure the Speaker Spring with 2 Screws. (17) Remove 10 Screws. (18) Remove the Rear Cover.
Page 342 DP-8020E/8020P/8016P (19) Remove the Lower Protective Tab on the Right Cover for the LINE connection. If installing an External Telephone, remove the upper protective tab as well. (20) Attach the Line Label and TEL Label to the Right Cover as illustrated.
Page 343 DP-8020E/8020P/8016P (26) Install 2 Clamps. (27) Install the PCB Spacer. (28) Plug the FXB PC Board into the SC PC Board with on Board Connector (CN80). (29) Secure the FXB PC Board with 2 Screws (M3 x 6). (30) Secure the MJR Harness with the Harness Clamps.
Page 344 DP-8020E/8020P/8016P (33) Attach the Type Approval Label (specified destination) to the Rear Cover as illustrated. Note: (For New Zealand only) Attach the Type Approval Label and Telepermit Label to the Right Side Cover as illustrated. (34) Proceed with the installation of other options.
Page 345 DP-8020E/8020P/8016P (43) Install the Stamp Unit as illustrated. (44) Install the Stamp Assembly. (45) Close the Stamp Unit. (46) Remove the edge of the Protective Sheet. (47) Connect the Harness of Stamp Unit. (48) Place the Harness into the Latch as illustrated.
Page 346 DP-8020E/8020P/8016P (52) It is not necessary to set the parameter for the Note: For other destinations, set the Function Parameter following suffix (Destinations). The Fax Firmware #005 (Destination Code). is automatically loaded with the Host Firmware. 000 : Austria PB : UK 001 : U.K.
Page 347 DP-8020E/8020P/8016P (53) Execute Parameter Initialize by following the steps below. a. Press "FAX/EMAIL" key. b. Press "FUNCTION" and then "7" keys. c. Press "MONITOR" four times, then press "∗ (TONE)" to enter the "SERVICE MODE". d. Press "6" key or "V", "/\" arrow keys to enter "6 RAM INITIALIZE".
Page 348 Note: 1) As a precaution, before installing the HDD unit, it is recommended to printout the Address Book information, copy the data using the Network Address Book Editor in the Panasonic-DMS software or RDS as backup. 2) The address book data in the machine is initialized (erased) when the HDD is removed (except for the 200 addresses that were registered on F-ROM of the SC Board prior to HDD installation, they will be preserved).
Page 349 DP-8020E/8020P/8016P 8.5. Installing the Keyboard Option (DA-KB180) 8.5.1. Contents Qty. Description Remarks Keyboard Unit Keyboard Sheet (English) Preinstalled Keyboard Sheet (French) Keyboard Sheet (German) Screw Installation Instructions This document Note: Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.
Page 350 DP-8020E/8020P/8016P (8) Disconnect the Harness on the PNL1 PC Board (CN220). (9) Remove the Control Panel Assembly. (10) Release 2 Latch Hooks. (11) Remove the Control Panel Sub Base Cover. (12) Remove 2 Screws. Ver. 1.0 SEP 2006...
Page 351 DP-8020E/8020P/8016P (13) Replace the preinstalled Keyboard Sheet to the desired language. Note: Alphabet arrangement is dependent on the destination, and may differ. (14) Route the Keyboard Harness through the access hole on the machine. (15) Install the Keyboard Unit as illustrated.
Page 352 DP-8020E/8020P/8016P (17) Connect the Keyboard Harness to CN234 and Panel Harness to CN220 on the PNL1 PC Board. (18) Proceed with the installation of other options. If finished, reinstall all Harnesses and Covers. (19) Plug the AC Power Cord and turn the Power Switch on the Right Side of the machine to the ON position.
Page 353 DP-8020E/8020P/8016P 8.6. Installing the Hard Disk Drive Unit (DA-HD18) 8.6.1. Contents Qty. Description Remarks Hard Disk Drive (HDD) DC PCB HDD Cover HD Harness HDD2 Harness DC12 Harness Harness Clamp (Small) Black Harness Clamp (Medium) White Screw (6-32 x 3/8)
Page 354 DP-8020E/8020P/8016P 8.6.2. Installation 1. Before installing the Hard Disk Drive Unit, make sure the optional Sorting Image Memory is installed in the memory socket on the SC PC Board first. At least an additional 16 MB (DA-SM16B) of Sorting Image Memory is required.
Page 355 DP-8020E/8020P/8016P (6) Remove the Toner Bottle. Caution: Do Not install the Toner Bottle before installing the Process Unit first. If the Toner Bottle is installed and turned to the "Locked" position without the Process Unit, the Toner will spill inside the machine.
Page 356 DP-8020E/8020P/8016P (12) Slide the 1st Paper Tray out of the unit. (13) Remove 2 Screws. (14) Remove the Front Cover 1. (15) Remove 4 Silver Screws. (16) Remove the Right Cover. (17) Remove 6 Screws. (18) Remove the Right Bracket.
Page 357 DP-8020E/8020P/8016P (20) Secure the HDD with 4 Screws (6-32x3/8). Note: When securing the HDD, place it at the edge of a table as illustrated (cover the table to protect it from scratches). (21) Install the DC PC Board. (22) Secure the DC PC Board with 2 Screws.
Page 358 DP-8020E/8020P/8016P (27) Connect one end of the HD Harness to the HDD. See Note below. (28) Secure the HD Harness and DC12 Harness with the Harness Clamps. Note: Incorrect Correct Make sure that the HD Harness is connected to the HDD correctly as illustrated.
Page 359 DP-8020E/8020P/8016P (33) Connect the HD Harness to CN59 and DC12 Harness to CN 145 on the SC PC Board. (34) Secure the HD Harness, and DC12 Harness with the Harness Clamp. (35) Proceed with the installation of other options. If finished, reinstall all Harnesses and Covers.
Page 360 Note: 1) As a precaution, before installing the HDD unit, it is recommended to printout the Address Book information, copy the data using the Network Address Book Editor in the Panasonic-DMS software or RDS as backup. 2) The address book data in the machine is initialized (erased) when the HDD is removed (except for the 200 addresses that were registered on F-ROM of the SC Board prior to HDD installation, they will be preserved).
Page 361 DP-8020E/8020P/8016P b) Retrieve the 200 Station, Fax Address Book data from the unit as follows: 1. Click on START\Programs\Panasonic\Panasonic Document Management System\Network MFP Utilities. 2. Click on Network Device Locator. 3. In the Network Device Locator window, select your desired device.
Page 362 DP-8020E/8020P/8016P 8.7. Installing the Expansion F-ROM Board (DA-EM600) 8.7.1. Contents Qty. Description Remarks Expansion F-ROM Board PC Board Support Installation Instructions This document Note: Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail. 8.7.2. Installation CAUTION! Turn the Power Switch on the Right Side of the machine to the OFF position, and then unplug the AC Power Cord before beginning installation.
Page 363 DP-8020E/8020P/8016P (3) Remove the Black Pin Protector from Slot 1 (CN62), if it was pre-installed. (4) Install 2 PC Board Supporters for the Slot 1 on the SC PC Board. (5) Install the Program Expansion Board into Slot 1 (CN62) on the SC PC Board and secure with the Supporters.
Page 364 DP-8020E/8020P/8016P 8.8. Installing the Sorting Image Memory 16 / 64 / 128 MB (DA-SM16B / 64B / 28B) 8.8.1. Contents Qty. Description Remarks 16 MB SDRM PC Board 64 MB 128 MB Installation Instructions This document Note: Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.
Page 365 DP-8020E/8020P/8016P 8.9. Installing the Expansion Flash Memory Card 4/8 MB (UE-410047/410048) 8.9.1. Contents Qty. Description Part No. Remarks UE-410047 4 MB Image Memory UE-410048 8 MB Note: 1. The part number(s) may differ depending on the Destination. 2. Refer to the Parts List in the Parts Manual.
Page 366 DP-8020E/8020P/8016P 8.10. Installing the Accounting Software (DA-WA10) 8.10.1. Contents Qty. Description Remarks Accounting Software CD Includes Operating Instructions Installation Instructions This document 8.10.2. Installation 1. Before installing this option, make sure the Hard Disk Drive Unit (DA-HD18) is installed into the machine first.
Page 367: Installing The Inverting Automatic Document Feeder (Da-Ar202)
DP-8020E/8020P/8016P 8.11. Installing the Inverting Automatic Document Feeder (DA-AR202) 8.11.1. Contents Qty. Description Remarks Inverting Automatic Document Feeder (i-ADF) Scanning Pad Hinge Stopper Hinge Cover Hinge Cover 2 ADF Mounting Bracket i-ADF OPS Actuator i-ADF Rear Support Bracket for DP-2010E use only...
Page 368 DP-8020E/8020P/8016P 8.11.2. Installation CAUTION! Turn the Power Switch on the Right Side of the machine to the OFF position, and then unplug the AC Power Cord before beginning installation. (During a Lightning Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC Power Cord, if the Fax Option is installed.)
Page 369 DP-8020E/8020P/8016P (6) Install the i-ADF onto the ADF Mounting Brackets. Note: a. Set the i-ADF in the direction of the arrow. b. Align the hallmark on the Right Side of the Hinge Base, and the ADF Mounting Bracket as illustrated.
Page 370 DP-8020E/8020P/8016P (17) Before proceeding, install the other options first. If finished, close the i-ADF. (18) Reinstall the Rear Cover. (19) Secure the Rear Cover with 10 Screws. (20) Plug the AC Power Cord and turn the Power Switch on the Right Side of the machine to the ON position.
Page 371 DP-8020E/8020P/8016P (26) Install 2 Hinge Covers. Note: When installing the Hinge Covers, make sure that a Hinge Film is placed inside of each Hinge Cover. (27) Peel off 6 adhesive strip protectors from the Scanning Pad. (28) Place the Scanning Pad on the glass aligning it on the upper left corner, keeping 1mm space as illustrated.
Page 372 DP-8020E/8020P/8016P Printed Adjustment Adjustment Document Remarks Image Amount No. 90 / 71 0.05mm 1-Side / 2-Side 1 Point ADF Detection Timing 0.05mm (ADF Image Read Paper Start Position Travel Adjustment) 1 Point No. 91 / 72 0.3mm 1-Side / 2-Side...
Page 373 DP-8020E/8020P/8016P 8.11.3. Double Exposure Lead and Side Edge Adjustments Caution: Confirm that the Scanning Pad is installed, and aligned correctly on the ADF/i-ADF prior to making any adjustments. 1. Place a Business Card, Driver's License, Insurance Card, etc. (Invoice size or smaller) on the Platen Glass as illustrated.
Page 374: Installing The Automatic Document Feeder (Da-As181)
DP-8020E/8020P/8016P 8.12. Installing the Automatic Document Feeder (DA-AS181) 8.12.1. Contents Qty. Description Remarks Automatic Document Feeder (ADF) Angle Plate Scanning Pad Screw (M3 x 8) Screw (M3 x 12) Installation Instructions This Document Note: Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.
Page 375 DP-8020E/8020P/8016P (3) Remove 10 Screws. (4) Remove the Rear Cover. (5) Remove the Protective Sheet. (6) Bend the Protective Tab on the Rear Cover approx. 180° towards the inside of the machine as illustrated. (7) Connect the ADF Harness to CN650 on the SPC PC Board.
Page 376 DP-8020E/8020P/8016P Note: Align the ADF if required by following the steps below. (A) Release 4 Screws. (B) Adjust the right side of the ADF, and the ADF Mounting Bracket as illustrated. (C) Secure the ADF with 4 Screws. (11) Peel off 2 adhesive strip protectors from the Scanning Pad.
Page 377 DP-8020E/8020P/8016P (20) Open the ADF, and release 2 Latch Hooks under the feeder. (21) Remove the ADF Front Cover. (22) Remove 1 Screw, and turn the Adjusting Bracket counter-clockwise. (23) If the Copy Image is Skewed to the right, set the <Example of Printed Image>...
Page 378 DP-8020E/8020P/8016P Printed Adjustment Adjustment Document Remarks Image Amount No. 90 0.05mm ADF Detection 1 Point Timing (ADF Image Read 0.05mm Paper Start Position Travel Adjustment) 1 Point No. 91 0.3mm ADF Original Leading Edge 1 Point Registration Shadow of (Original Lead Document 0.3mm...
Page 379 DP-8020E/8020P/8016P 8.12.3. Double Exposure Lead and Side Edge Adjustments Caution: Confirm that the Scanning Pad is installed and aligned correctly on the ADF/i-ADF prior to making any adjustments. 1. Place a Business Card, Driver's License, Insurance Card, etc. (Invoice size or smaller) on the Platen Glass as illustrated.
Page 380 DP-8020E/8020P/8016P 8.13. Installing the 2nd/4th Paper Tray (DA-DS184), 3rd Paper Tray (DA-DS185), and the Stand 8.13.1. Contents <DA-DS184> 2nd/4th Paper Tray Qty. Description Remarks 2nd/4th Paper Tray Unit Paper Size Label Screw (M3 x 8) Screw (M3 x 6) Installation Instructions This document <DA-DS185>...
Page 381 Note: 1. Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail. 2. The following illustrations, and instructions are for the DP-8020E with a 4-Paper Tray configuration. For 2 or 3-Paper Tray configuration skip the indicated steps. 8.13.2. Installing the 2nd, 3rd and 4th Paper Trays...
Page 382 DP-8020E/8020P/8016P <Bottom Paper Tray Unit> (3) Remove 4 Silver Screws. (4) Remove the Rear Paper Tray Cover. (5) Place the Paper Tray Unit onto the Stand. (6) Slide the Paper Tray out of the unit. (7) Secure the Paper Tray Unit with 5 Screws (M3 x 6, M3 x 8).
Page 383 DP-8020E/8020P/8016P (12) Place the 3rd Paper Tray Unit onto the 4th Paper Tray Unit. (13) Slide the 3rd Paper Tray out of the unit. (14) Secure the 3rd Paper Tray Unit with 5 Screws (M3 x 6, M3 x 8).
Page 384 DP-8020E/8020P/8016P <2nd Paper Tray Unit> (19) Remove 4 Silver Screws. (20) Remove the Rear Paper Tray Cover. (21) Remove 3 Screws. (22) Remove 2 Brackets. (23) Place the 2nd Paper Tray Unit onto the 3rd Paper Tray Unit. (24) Slide the 2nd Paper Tray out of the unit.
Page 385 DP-8020E/8020P/8016P Caution: Ensure that the Black Wire is on the Left Side, and that it connects to Pin 1 of the female connector as illustrated. Inserting the connector upside-down, may damage the machine's SPC or CST PC Board. (27) Route the 3rd Paper Tray Unit's Harness through...
Page 386 DP-8020E/8020P/8016P (34) Place the machine onto the 2nd Paper Tray Unit. Caution: The machine weights approximately 93.26 - 98.33 lb (42.3 - 44.6 kg). To prevent injuries, use the appropriate number of personnel, and the proper equipment to lift or move the machine.
Page 387 DP-8020E/8020P/8016P (42) Attach the Paper Size Label(s) onto the 2nd/ 3rd/4th Paper Tray(s) as illustrated. (43) Plug the AC Power Cord, and turn the Power Switch on the Right Side of the machine to the ON position. (44) Reconnect the Telephone Line Cable if it was disconnected.
Page 388: Installing The Platen Cover Da-Uc200) For Pu
DP-8020E/8020P/8016P 8.14. Installing the Platen Cover (DA-UC200) for PU 8.14.1. Contents Qty. Description Part No. Remarks Platen Cover DZMA002394 Scanning Pad DZJM000428 Platen Hinge DZMH000013 Screw XTB3+12JFJ Installation Instructions DZSM000303 This document Note: 1. The part number(s) may differ depending on the Destination.
Page 389 DP-8020E/8020P/8016P 8.15. Installing the Dehumidifier Heater Kit (DZTQ000074) (Supplied as a Service Part) 8.15.1. Contents Qty. Description Part No. Remarks RLB PC Board Assembly See Note PTC-AC Harness 1 DZFP001639 PTC-AC Harness 2 DZFP001640 PTC-AC Harness 3 DZFP001641 RLB Harness...
Page 390 DP-8020E/8020P/8016P 8.15.2. Installation CAUTION! Turn the Power Switch on the Right Side of the machine to the OFF position, and then unplug the AC Power Cord before beginning installation. (During a Lightning Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC Power Cord, if the Fax Option is installed.)
Page 391 DP-8020E/8020P/8016P (15) Open the Front Cover. (16) Remove the Toner Waste Container. (17) Remove the Toner Bottle. Caution: Do Not install the Toner Bottle before installing the Process Unit first. If the Toner Bottle is installed and turned to the "Locked" position without the Process Unit, the Toner will spill inside the machine.
Page 392 DP-8020E/8020P/8016P (22) Remove the Process Unit. Caution: To prevent damage to the Process Unit, ensure that the Left Cover is still open before removing the Process Unit out of the machine. Caution: Exercise caution not to scratch the surface of the OPC Drum (Green), and not to touch it with bare hands.
Page 393 DP-8020E/8020P/8016P (30) Remove 1 Screw. (31) Remove the Front Left Cover. (32) Remove the Inner Cover. (33) Remove 2 Screws. (34) Remove the Bottle Holder. (35) Remove the Toner Spill Tray as illustrated. (36) Remove 2 Screws. (37) Remove the Main Switch.
Page 394 DP-8020E/8020P/8016P (41) Install 3 Clamps (DZJK000068) and 1 Black Clamp(DZJK000004). (42) Connect one end of the RLB Harness to CN171 on the RLB PC Board. (43) Connect other end of the RLB Harness to CN2 on the PS PC Board.
Page 395 DP-8020E/8020P/8016P (47) Install 8 Clamps (DZJK000023) and 1 Clamp (DZJK000068). (48) Install 3 Clamps (DZJK000023). (49) Connect the PTC-AC Harness 3 to CN173 on the RLB PC Board. (50) Route the PTC-AC Harness 3 through the holes in the frame as illustrated.
Page 396 DP-8020E/8020P/8016P (54) Install the Heater Assembly. (55) Secure the Heater Assembly with 1 Screw. (56) Connect the PTC-AC Harness 3 to the Heater Assembly. (57) Secure the PTC-AC Harness 3 with 3 Harness Clamps. (58) Secure the PTC-AC Harness 3 with the Harness Clamp.
Page 397 DP-8020E/8020P/8016P (61) Connect the PTC-AC Harness 1 to CN172 on the RLB PC Board. (62) Route the PTC-AC Harness 1 through the hole in the frame as illustrated. (63) Secure the PTC-AC Harness 1 with 5 Harness Clamps. (64) Route the PTC-AC Harness 1 as illustrated.
Page 398 DP-8020E/8020P/8016P (70) Install the Clamp (DZJK000046). (71) Secure the PTC-AC Harness 1 with the Harness Bracket and Harness Clamp. (72) Secure the Harness Bracket with 1 Screw. Caution: Trim the excess length of the PTC-AC Harness 1 on the Panel Side.
Page 399 DP-8020E/8020P/8016P (81) Connect the PTC-AC Harness 2 to PTC-AC Harness 1. (82) Secure the PTC-AC Harness 2 with the Harness Clamp. (83) Secure the PTC-AC Harness 2 with the Harness Bracket. (84) Install the Dehumidifier Heater Assembly. (85) Secure the Dehumidifier Heater Assembly with 1 Screw.
Page 400: For Paper Tray (Dzhp009959)
DP-8020E/8020P/8016P 8.16. Installing the Dehumidifier Heater Kit for Paper Tray (DZHP009959) (Supplied as a Service Part) 8.16.1. Contents Qty. Description Part No. Remarks PTC-AC Harness 4 DZFP001642 Heater FFPCP0034 Heater Bracket DZJE001205 Heater Cover DZJE001206 Clamp DZJK000023 Clamp DZJK000067 Edge Saddle...
Page 401 DP-8020E/8020P/8016P 8.16.2. Installation Before installing the Dehumidifier Heater Kit for Paper Tray (DZHP009959), make sure the Dehumidifier Heater Kit (DZTQ000074) is installed in the unit first. CAUTION! Turn the Power Switch on the Right Side of the machine to the OFF position, and then unplug the AC Power Cord before beginning installation.
Page 402 DP-8020E/8020P/8016P (8) Slide the 1st Paper Tray out of the unit. (9) Remove 5 Screws. (10) Separate the 2nd Paper Tray from the machine. Caution: The machine weights approximately 93.26 - 98.33 lb (42.3 - 44.6 kg). To prevent injuries, use the appropriate number of personnel and the proper equipment to lift or move the machine.
Page 403 DP-8020E/8020P/8016P (15) Connect the PTC-AC Harness 4 to the Heater Assembly. (16) Insert 2 Harness Clamp of the PTC-AC Harness 4 into a pre-drilled hole in the frame. (17) Secure the PTC-AC Harness 4 with 3 Harness Clamps and Edge Saddle.
Page 404 DP-8020E/8020P/8016P (24) Disconnect the Harness on the CST2 PC Board (CN772). (25) Release the Harness from the Edge Saddle. (26) Route the Harness through a hole on the frame. (27) Slide the 2nd Paper Tray out of the unit. (28) Remove 5 Screws.
Page 405 DP-8020E/8020P/8016P (36) Slide the 3rd Paper Tray out of the unit. (37) Remove 5 Screws. (38) Separate the 4th Paper Tray from the 3rd Paper Tray. (39) Install the Heater, refer to Steps (11) - (21). (40) Replace the 3rd Paper Tray Unit onto the 4th Paper Tray Unit.
Page 406 DP-8020E/8020P/8016P (49) Remove the Dummy Plug. (50) Install 1 Edge Saddle. (51) Route the PTC-AC Harness 4 through the hole in the frame as illustrated. (52) Connect the PTC-AC Harness 4. (53) Secure the PTC-AC Harness 4 with the Harness Clamp and Edge Saddle.
Page 407 DP-8020E/8020P/8016P (58) Remove the Dummy Plug. (59) Install 1 Clamp (DZJK000023) and 1 Edge Saddle. (60) Route the PTC-AC Harness 4 through the hole in the frame as illustrated. (61) Connect the PTC-AC Harness 4. (62) Secure the PTC-AC Harness 4 with the Harness Clamp and Edge Saddle.
Page 408 DP-8020E/8020P/8016P 8.17. Installing the Mechanical Counter (DZTK000002) (Supplied as a Service Part) 8.17.1. Contents Qty. Description Remarks Mechanical Counter Note: Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail. 8.17.2. Installation CAUTION! Turn the Power Switch on the Right Side of the machine to the OFF position, and then unplug the AC Power Cord before beginning installation.
Page 409 DP-8020E/8020P/8016P (4) Remove the Toner Bottle. Caution: Do Not install the Toner Bottle before installing the Process Unit first. If the Toner Bottle is installed and turned to the "Locked" position without the Process Unit, the Toner will spill inside the machine.
Page 410 DP-8020E/8020P/8016P (10) Slide the 1st Paper Tray out of the unit. (11) Remove 2 Screws. (12) Remove the Front Cover 1. (13) Remove 4 Silver Screws. (14) Remove the Right Cover. (15) Remove the Inner Cover. (16) Remove 6 Screws.
Page 411 DP-8020E/8020P/8016P (19) Connect the MC Harness to the Mechanical Counter. (20) Cut the Protective Tab on the Front Cover 1. (21) Proceed with the installation of other options. If finished, reinstall all Harnesses and Covers. (22) Plug the AC Power Cord and turn the Power Switch on the Right Side of the machine to the ON position.
Page 412 DP-8020E/8020P/8016P 8.18. Installing the Key Counter Harness Kit (DA-KH180) 8.18.1. Contents Note: The Key Counter is sold separately. Qty. Description Part No. Remarks KEY Harness DZFP001902 Counter Guide DZJB000463 Key Counter Base PJUIC0218Z Key Counter Cover PJUIC0219Z Key Counter Front Cover...
Page 413 DP-8020E/8020P/8016P (10) Open the Front Cover. (11) Remove the Toner Waste Container. (12) Remove the Toner Bottle. Caution: Do Not install the Toner Bottle before installing the Process Unit first. If the Toner Bottle is installed and turned to the "Locked" position without the Process Unit, the Toner will spill inside the machine.
Page 414 DP-8020E/8020P/8016P (17) Remove the Process Unit. Caution: To prevent damage to the Process Unit, ensure that the Left Cover is still open before removing the Process Unit out of the machine. Caution: Exercise caution not to scratch the surface of the OPC Drum (Green), and not to touch it with bare hands.
Page 415 DP-8020E/8020P/8016P (25) Connect the KEY Harness to CN726 on the SPC PC Board. (26) Install 3 Clamps. (27) Secure the KEY Harness with 4 Harness Clamps and 1 Edge Saddle. (28) Cut the Protective Tab on the Right Cover. (29) Reinstall the Right Cover.
Page 416 DP-8020E/8020P/8016P (30) Install the Protective Tab that was cut Step (28). (31) Install the Key Counter Base. Caution: Route the KEY Harness through the hole on the Key Counter Base. (32) Secure the KEy Counter Base with 2 Screws (XSB4+10FJ).
Page 417 DP-8020E/8020P/8016P (36) Connect the Key Counter Harness to the KEY Harness. (37) Install the Key Counter Cover. (38) Secure the Key Counter Cover with 4 Screws (XTB3+6FFJ-RP). (39) Proceed with the installation of other options. If finished, reinstall all Harnesses and Covers.
Page 418: Replacing The Opc Drum
DP-8020E/8020P/8016P 8.19. Replacing the OPC Drum Note: To avoid Toner spill in the machine, follow the steps below before removing the Process Unit. 1. Press "FUNCTION" and "1 SIDED COPY" keys simultaneously. 2. The LCD shows “Please wait...” for approx. 5 sec. Then it will be ready.
Page 419 DP-8020E/8020P/8016P (7) Loosen 1 Screw. (8) Disconnect the Harness. (9) Remove the Process Unit. Caution: To prevent damage to the Process Unit, ensure that the Left Cover is still open before removing the Process Unit out of the machine. (10) Unhook 2 Springs.
Page 420 DP-8020E/8020P/8016P (13) Remove the OPC Drum Shaft Holder Assembly. (14) Remove the Roller Spacer. (15) Lift the OPC Drum, holding the left side where the OPC Drum Shaft Holder Assembly was installed. (16) Ensure that the OPC Drum is fully coated with the Drum Starting Powder.
Page 421: General Network Information
DP-8020E/8020P/8016P 9 General Network Information 9.1. Network Protocol 9.1.1. OSI Reference Mode Having a model in mind helps you understand how the pieces of the network puzzle fit together. The most commonly used model is the Open System Interconnection (OSI) reference model. The OSI model, first released in 1984 by the International Standards Organization (ISO), provides a useful structure for defining and describing the various processes underlying networking communications.
Page 422 DP-8020E/8020P/8016P 9.1.2. Protocol One reason for the popularity of TCP/IP is that no one vendor owns it, unlike the IPX/SPX, DNA, SNA or Apple Talk protocol suites, all of which are controlled by specific companies. TCP/IP evolved in response to input from a wide variety of industry sources.
Page 423: Layer Functions And Technology
DP-8020E/8020P/8016P 9.2. Layer Functions and Technology 9.2.1. MAC (Media Access Control) The MAC address is burnt into each network card for establishing addresses for nodes on the network. These addresses are hexadecimal in nature and are unique for each card. The First three bytes from the left end identify the manufacturer’s code that must be approved by IEEE (Institute of Electrical and...
Page 424 DP-8020E/8020P/8016P A computer in the ring captures the token, if it has data to transmit, it holds the token and transmits a data frame. This data frame is passed to each computer in the ring, which checks whether it is the intended recipient of the frame.
Page 425 DP-8020E/8020P/8016P 9.2.3. Ethernet Ethernet is a very popular local area network architecture based on the CSMA/CD access method. The original ethernet specification was the basis for the IEEE 802.3 specifications. Typically, ethernet networks can use a bus physical topology, although, many varieties of ethernet such as 10Base-T uses a star physical topology and a bus logical topology.
Page 426 DP-8020E/8020P/8016P TX (+) TX (+) TX (-) TX (-) RX (+) RX (+) RX (-) RX (-) Straight Cable Crossed Cable Ethernet Cable Pin Configuration All eight pins on the Ethernet cable are normally wired in this configuration accordingly. The Electrical level follows the Manchester code configuration.
Page 427: Network Layer
DP-8020E/8020P/8016P 9.3. Network Layer 9.3.1. IP Address An IP address is a set of four numbers, or octets, that can range in value between 0 and 255. Each octet is separated by a period (i.e. 192.168.31.1). All devices on a network that runs the TCP/IP protocol suite need a unique IP address.
Page 428 DP-8020E/8020P/8016P 9.3.2. Subnet Mask A subnet mask defines how sub-segments of a network are treated. 1 0 0 0 0 0 0 1 0 1 0 1 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 192.168.32.1...
Page 429 DP-8020E/8020P/8016P 9.3.3. Internet Protocol The IP (Internet Protocol) operating at the OSI Network layer, is a connectionless protocol that provides datagram service, and IP packets are most commonly referred to as IP data grams. It performs the following typical functions: 1.
Page 430 DP-8020E/8020P/8016P 9.3.4. Router Routers, operating at the OSI Network layer, organize the large network in terms of logical network segments. Each network segment is assigned an address so that every packet has both a destination network address and a destination device address.
Page 431: Transport Layer
DP-8020E/8020P/8016P 9.4. Transport Layer 9.4.1. TCP (Transmission Control Protocol) The TCP (Transmission Control Protocol) is an internetwork connection-oriented protocol that corresponds to the OSI Transport layer. TCP provides full-duplex, end-to-end connections. When the end-to-end communication acknowledgement is not required, the UDP (User Datagram Protocol) can be substituted for the TCP at the Transport (host-to-host) level.
Page 432 DP-8020E/8020P/8016P Client Increments No. sequentially Server Panasonic Device TCP 3 Handshake General Flowchart The client generates random sequential numbers initially and sends them to the server. The initial sequential numbers are synchronized with the clock and increments the counter every 4 msec.
Page 433: Upper Layer
Usually, all of the devices on a given network will have the same right-hand portion of their Domain Names (i.e. panasonic.com in the examples above). It is also possible for a Domain Name to exist but not be connected to an actual device.
Page 434 DP-8020E/8020P/8016P The Name resolution flow is shown in the illustration above and follows the sequence below: 1. Query the local DNS Server. 2. Query the root DNS Server because the domain belongs to a destination outside of the company. 3. The “Com” root DNS Server sends the query to the “jp” root DNS Server.
Page 435 DP-8020E/8020P/8016P 9.5.4. SOA (Start of Authority) Record Each database file starts with a Start of Authority (SOA) record for the file. This record specifies the zone's primary server, the server that maintains the read/write copy of the file. The syntax of this record is as follows: IN SOA <source host><contact email><serial No.><refresh time><retry time><expiration time><TTL>...
Page 436 DP-8020E/8020P/8016P 9.5.5. A (Address) Record The A (Address) Record, lists the addresses for a given machine. The name field is the machine’s name and the address is the network address. There should be one A record for each address on the machine.
Page 437 DP-8020E/8020P/8016P 9.5.8. NS (Name Server) Record The Name Server record specifies the other name servers for a domain. The syntax for a name server record is shown below: <domain> IN NS <nameserver host> An example of a name server record follows below: @ IN NS nwmgr.pcc.co.jp...
Page 438 <freeport@labo.pcc.com>; Sun, dd Mmm yyyy 15:04:48 +0900 (JST) Date: Sun, dd Mmm yyyy 15:04:48 +0900 (JST) Message-Id: <199908200604.PAA09157@mlsv2.labo.pcc.com> Message ID Mime-Version: 1.0 X-Mailer: Internet FAX, Panasonic From: "Panasonic" <ifax98-us@labo.pcc.com> Subject: IMAGE from Internet FAX To: freeport@labo.pcc.com Content-Type: multipart/mixed; boundary="+-+-+-Panasonic-+-+-+"...
Page 439: Itu T.37 And Rfc2305
DP-8020E/8020P/8016P 9.7. ITU T.37 and RFC2305 9.7.1. Mode of Operation The Unit conforms to the ITU T.37 standards and RFC2305. This Internet store and forward facsimile uses approved IETF protocols for posting, relaying and delivery of documents. It requires no changes to Internet standards or to ITU Facsimile Recommendations.
Page 440 DP-8020E/8020P/8016P Offramp Gateway (when implemented) Be SMTP compliant Provide delivery failure notification Be able to process PSTN/FAX email address Comply with the relevant ITU Recommendations relating to facsimile Required transmission Attempt to relay authorized email to the corresponding G3 facsimile...
Page 441 DP-8020E/8020P/8016P 9.7.4. File Format for Internet Fax Sending Internet Fax devices must be able to write minimum set TIFF files, according to the rules for creating minimum set TIFF files defined in TIFF for Facsimile (the S profile) [RFC2301], which is also compatible with the specification for the minimum subset of TIFF-F in [RFC2306].
Page 442 DP-8020E/8020P/8016P 9.7.5. Minimal Set The minimum interchange set of TIFF fields that must be supported by all implementations in order to assure that some form of an image, albeit black-and-white, can be interchanged. The table below summarizes the TIFF fields that comprise the minimal interchange set for black-and-white facsimile.
Page 443 DP-8020E/8020P/8016P Note: For RFC2305, a PSTN address in an email address should follow the above style. The key words “MUST”, “MUST NOT”, “REQUIRED”, “SHALL”, “SHALL NOT”, “SHOULD”, “SHOULD NOT”, “RECOMMENDED”, “MAY”, and “OPTIONAL” in this document are to be interpreted as described in RFC 2119.
Page 444 DP-8020E/8020P/8016P Message Header Contents 9.7.8. Delivery Failure In the event of relay failure, the sending relay must generate a failure message, which should be in the format of a DSN. 9.7.9. Image File Format The Sending Internet Fax devices MUST be able to write minimum set TIFF files, according to the rules for creating minimum set TIFF files defined in TIFF for Facsimile (the S profile), which is also compatible with the specifications for the minimum subset of TIFF-F in F Profile for Facsimile, RFC 2306.
Page 445: Communication Protocols
The set of conventions necessary to achieve facsimile-compatible service covers basic data transport, document data formats, message (document) addressing, delivery confirmation, and message security. Protocol supported by the your Panasonic Device is as follows: SMTP Command & Reply Procedure SMTP Server your Panasonic Device (sv2.labo.pcc.com)
Page 446 DP-8020E/8020P/8016P 9.8.1. Opening and Closing At the time the transmission channel is opened there is an exchange of commands to ensure that the hosts are communicating with the hosts they think they are. The following two commands are used in the transmission channel for opening and closing: HELO:<SP>...
Page 447 DP-8020E/8020P/8016P 9.8.10. NUMERIC ORDER LIST OF REPLY CODES System status or system help reply <domain> Service ready <domain> Service closing transmission channel Requested mail action okay# completed User not local; will forward to <forward-path> Start mail input; end with <CRLF>.<CRLF>...
Page 448: Basic Operation
DP-8020E/8020P/8016P 9.9. POP (Post Office Protocol Version 3) 9.9.1. Introduction On certain types of smaller nodes in the Internet it is often impractical to maintain a message transport system (MTS). For example, a workstation may not have sufficient resources (cycles, disk space) in order to permit a SMTP server and associated local mail delivery system to be kept resident and continuously running.
Page 449 DP-8020E/8020P/8016P A POP3 server MAY have an inactivity auto logout timer. Such a timer MUST be of at least 10 minutes’ duration. The receipt of any command from the client during that interval should suffice to reset the auto logout timer. When the timer expires, the session does NOT enter the UPDATE state--the server should close the TCP connection without removing any messages or sending any response to the client.
Page 450 DP-8020E/8020P/8016P POP 3 Command & Reply Procedure your Panasonic Device POP 3 Server (ef1.labo.pcc.com) (sv2.labo.pcc.com) Opening TCP Connection (TCP Port No. 110) TCP 3 way handshake & +OK POP Server ready Opening Session <1896.697170952@labo.pcc.com> USER s50055 +OK Password required for s50055...
Page 451 DP-8020E/8020P/8016P 9.10. Troubleshooting from a PC Troubleshooting is an art of seeking out the cause of a problem and eliminating the problem by managing of eliminating the cause. No matter what the problem is on your network, the OSI Reference Model serves as an excellent reference tool to help you locate the area of trouble.
Page 452 "nslookup". Important Notice: Customers wishing to operate a G3 Gateway function for the Panasonic models, the total Network Security such as Anti Spam Mail protection must be aware of how the system performs sufficient security levels as designed. So you may ask the Security Policy Manager to allow relay of messages by changing the configuration of the Massage Transfer Agent like the Sendmail.
Page 453: Dynamic Host Configuration Protocol Dhcp) - Extended Feature
DP-8020E/8020P/8016P 9.12. Dynamic Host Configuration Protocol (DHCP) - Extended Feature DHCP is based on the Bootstrap Protocol (BOOTP), adding the capability of automatic allocation of reusable network addresses and additional configuration options. The Dynamic Host Configuration Protocol (DHCP) provides configuration parameters to Internet hosts.
Page 454 DP-8020E/8020P/8016P Following figure shows the timeline diagram of messages exchanged between DHCP client and servers when allocating a new network address. Server Client Server (not selected) (selected) Begins initialization Determines DHCPDISCOVER DHCPDISCOVER Determines configuration configuration DHCPOFFER DHCPOFFER Collects replies Selects configuration...
Page 455 DP-8020E/8020P/8016P Several options have been defined so far. One particular option - the "DHCP message type" option - must be included in every DHCP message. This option defines the "type" of the DHCP message. Additional options may be allowed, required, or not allowed, depending on the DHCP message type.
Page 456: Message Disposition Notifications Mdn) - Extended Feature
A DSN can be used to notify the sender of a message of any of several conditions: failed delivery, delayed delivery, successful delivery, or the gatewaying of a message into an environment that may not support DSNs. Panasonic Internet FAX does not request DSN while sending. fail...
Page 457 DP-8020E/8020P/8016P For example, you may configure the MDN parameter from the Options menu of Outlook Express. DN request DN notify Additional Document Capabilities Section 4 of "A Simple Mode of Facsimile Using Internet Mail" [RFC2305] allows sending only the minimum subset of TIFF for Facsimile "unless the sender has prior knowledge of other TIFF fields or values...
Page 458 MDN Request Sample Mime-Version: 1.0 X-Mailer: Internet FAX, Panasonic Content-Transfer-Encoding: 7bit Date: Wed, dd Mmm yyyy 15:20:00 -0500 Message-Id: <200202060018.12345@core.mega.edu> From: "Panasonic Internet FAX" <fax@core.mega.edu> Subject: IMAGE from Internet FAX To: fax@huge.com Disposition-Notification-To: <fax@core.mega.edu> Content-Type: multipart/mixed; boundary="+-+-+-Panasonic-+-+-+" (2) Recipient's MDN Response Recipient (Internet FAX) starts printing process when the message is received properly.
Page 459 DP-8020E/8020P/8016P (3) Processing Confirmation The processing confirmation provided by recipient is received and take specific services for expected several conditions respectively. This is unit independent issue. For more detailed information, please refer to RFC2532 document. Ver. 1.0 SEP 2006...
Page 460: Lightweight Directory Access Protocol Ldap) - Extended Feature
DP-8020E/8020P/8016P 9.14. Lightweight Directory Access Protocol (LDAP) - Extended Feature The protocol is designed to provide access to directories supporting the X.500 models, while not incurring the resource requirements of the X.500 Directory Access Protocol (DAP). This protocol is specifically targeted at management applications and browser applications that provide read/write interactive access to directories.
Page 461 DP-8020E/8020P/8016P Client Server Establish TCP connection (TCP port No. 110) Challenge Response +OK POP3 server ready <1896.697170952@svr.pcc.co.jp> <1896.697170952@svr.pcc.co.jp> Digest parameter, Challenge + PASSWD APOP USER c4c9334bac560ecc979e58001b3e22fb <1896.697170952@svr.pcc.co.jp>PASSWD Possible Responses: +OK maildrop has 1 message (369 octets) -ERR permission denied Produces a 16 octet digest value of...
Page 462: Authentication (Smtp Auth Extended Feature
DP-8020E/8020P/8016P 9.16. SMTP Service Extension for Authentication (SMTP Auth) - Extended Feature SMTP is widely deployed and high-quality implementations have proven to be very robust. However, the Internet community now considers some services to be important that SMTP AUTH is an SMTP service...
Page 463 DP-8020E/8020P/8016P containing a BASE64 encoded string. If the client wishes to cancel an authentication exchange, it issues a line with a single "*". If the server receives such an answer, it must reject the AUTH command by sending a 501 reply.
Page 464: Direct Smtp Transfer Extended Feature
(2) A parameter using the keyword "CONNEG" is added to the RCPT-TO command Sender Recipient Establish TCP connection TCP Port No. 25 EHLO Checks for Capability 250 Response of CONNEG Capability contents sample 250-<june@panasonic.com> recipient ok MAIL FROM:<pcc@panasonic.com> 250-(&(image-file-structure=TIFF-minimal) 250- (MRC-mode=0) 250- (color=Binary) 250- (|(&(dpi=204) 250- (dpi-xyratio=[204/98,204/196]) ) RCPT TO:<june@panasonic.com> CONNEG 250- (&(dpi=200)
Page 465: Schematic Diagram
DP-8020E/8020P/8016P 10 Schematic Diagram 10.1. General Circuit Diagram SCANNING MOTOR nPRDY ORIGINAL SIZE ORIGINAL SIZE nVRDY SCANNING SENSOR 2 SENSOR 1 CN850 nPACK LAMP HVAC1 nATT HVAC2 nDUPACK pBDA pVREQ nSACK nPVSYNC nDUREQ pSENTIM CN656 CN655 CN657 CN710 CN55 nSREQ...
Page 466 DP-8020E/8020P/8016P memo Ver. 1.0 SEP 2006...
Page 467: Operating Instructions
Panasonic ® Software Operating Instructions Network Firmware Update Tool for Service Technicians Version 3 DZSD001829-14...
Page 468 Windows and Windows NT are registered trademark of Microsoft Corporation in the United States and/or other countries. Copyright © 1999 - 2006 Panasonic Communications Co., Ltd. All rights reserved. Unauthorized copying and distribution is a violation of law. The contents of these Operating Instructions are subject to change without notice.
Page 469 Network Firmware Update Tool (LAN) 1. General The Network Firmware Update Tool allows a Panasonic Fax/Copy machine connected via LAN (TCP/IP) to program the Firmware Code Memory of the Unit directly. Using a PC, the firmware code is transferred to the Firmware Code Memory of the Unit through the LAN.
Page 470 Check “Yes, I want to …” and click [Finish] to restart your PC. 2.2 Setting up the Network Firmware Update Tool Click the Start button on the Taskbar, point to Programs, Panasonic, Panasonic Network Firmware Update, then click Network Firmware Update Configuration.
Page 471 For Windows NT 4.0 / 2000 / XP, logon to the computer/network with an account that can add, or change configurations (i.e. Administrator). Click the Start button on the Taskbar, point to Programs, Panasonic, Panasonic Firmware Update, then click Uninstall Network Firmware Update Tool.
Page 472 It is recommended to update the firmware at night due to lower activity of the device. 3.2 Preparing the Firmware Code Copy the firmware Code file(s) to the following folder. C:\Panasonic\Panasonic-FUP\Data Note: The Archive File extracts the Firmware Code Files automatically into the designated folder. (ex. DP-2310_PU_030327.exe)
Page 473 Network Firmware Update Tool (LAN) 4. Using the Network Firmware Update Tool Please close all applications that are currently running. Note: When using the Network Firmware Update Tool on Windows 2000/XP OS, you must be logged on as an Administrator. From the Windows Desktop, double-click on the Network Firmware Update shortcut icon to start the Network Firmware Update Tool.
Page 474 Network Firmware Update Tool (LAN) Enter the destination device(s) by using Manual Input, or Device Address List. Click [OK]. Confirm the destination device(s). Click [Next>]. Page 8...
Page 475 Network Firmware Update Tool (LAN) Specify the Firmware Code File using the following methods. Select an Archive File (Complete Set) --> Step 6a1 With this choice you can directly select the Firmware Code Archive File. The selected archive file will be extracted into the local \Data folder automatically, and it is chosen as a set when the update of multiple firmware code files are...
Page 476 Network Firmware Update Tool (LAN) Select the Firmware Archive file, and click [Open]. Ex: DP-2310_3010_PU_030228.exe Extracting... Select the Firmware Type window appears. Select the Firmware Type, and click [OK]. Firmware Code File selection is completed. Click [Next>]. Page 10...
Page 477: Table Of Contents
Network Firmware Update Tool (LAN) Select a Parent File Folder (Complete Set) Select "Select a Parent File Folder (Complete Set)", and click [Browse...] button. Select the Parent File Folder, and Click [OK]. Ex: \DP-2310_3010_PU_030228 Select the Firmware Type, and click [OK]. Page 11...
Page 478 Network Firmware Update Tool (LAN) Firmware Code File selection is completed. Click [Next>]. Select Independent File Folders Select "Select Independent File Folders", and click [Browse...] button. Select the Firmware Code File Folder, and click [OK]. Ex: SFDL2PNLAAV100000_PU.BIN Page 12...
Page 479 Network Firmware Update Tool (LAN) Select the other Firmware Code File Folder, and click [OK]. Firmware Code File selection is completed. Click [Next>]. The version check for the specified devices starts. Click [Next>]. Page 13...
Page 480 Network Firmware Update Tool (LAN) Verify that the information you want to update is correct. Then click [Next>]. Note: If "Send at once" is checked, all firmware will be sent at once, and then erase, write and reboot. If "Send at once" is checked out, each firmware (SC, PNL, SPC, etc...) are transmitted separately, and each time the unit erases, writes and reboots in...
Page 481 Network Firmware Update Tool (LAN) When the transfers are completed, all jobs in the spooler disappear, and the communication log is displayed. Click [Finish] to close the tool. After each firmware code is successfully programmed to the Firmware Flash Memory in the unit, the unit reboots and restarts again automatically.
Page 482 Panasonic ® Software Operating Instructions Local Firmware Update Tool for Service Technicians Version 3 DZSD000965-17...
Page 483 Supporting OS............................3 Supporting Panasonic Fax/Copier Models....................3 Installation Installing the Hardware on the Panasonic Fax/Copy Machine ..............4 Installing the Local Firmware Update Tool....................4 Installing USB Firmware Update Driver (For the USB Port Model Only) ..........5 Uninstalling the Local Firmware Update Tool ..................6 Preparing the Firmware Update Preparing the Unit to Accept the Firmware Code..................
Page 484 Using a PC, the firmware code is transferred to the Flash Memory Card or the Firmware Code Memory of the Unit through the Parallel/USB Port on the Panasonic Fax/Copy machine. The installation and operation are very similar to the Printer Interface.
Page 485 Please install the Parallel Port/USB Port Assembly into one of the supporting Panasonic Fax/Copier models by following the appropriate option installation instructions for that model. Prepare the Parallel cable or USB cable for connecting the Panasonic Fax/Copy machine and your PC.
Page 486 [YES] or [Continue Anyway] button to continue the installation 3. If you are asked for the Inf file location, please specify the following folder. C:\Panasonic\Panasonic-FUP\UsbDrv1 4. After the USB Firmware Update Driver is installed, and you are not updating the machine's firmware at this time, turn the Power Switch OFF and ON again to return your machine to the Standby mode.
Page 487 For Windows NT 4.0 / 2000 / XP, logon to the computer/network with an account that can add or change configurations (i.e. Administrator). Click the Start button on the Taskbar, point to Programs, Panasonic, Panasonic Firmware Update then click Uninstall Local Firmware Update Tool.
Page 488 Please refer to the Service Manual to set the unit to Firmware Update Mode (Service Mode). 3.2 Preparing the Firmware Code Copy the firmware Code file(s) to the following folder. C:\Panasonic\Panasonic-FUP\Data Note: The Archive File extracts the Firmware Code Files automatically into the designated folder. (ex. DP-2310_PU_030327.exe)
Page 489 Network Firmware Update Tool, the authority more than a Power User is required. From the Windows Desktop, double-click on the Local Firmware Update Tool shortcut icon to start the Panasonic Firmware Programming Wizard. Click [Next>]. Note: Please close all applications that are currently running.
Page 490 Local Firmware Update Tool (Parallel/USB Port) Specify the Firmware Code File by the following methods. Select an Archive File (Complete Set) --> Step 5a1 You can select the Firmware Code Archive File directly here. The selected archive file will be extracted into the local \Data folder automatically and it is chosen as a set when the update of multiple firmware code files are necessary.
Page 491 Local Firmware Update Tool (Parallel /USB Port) Select the Firmware Type window appears. Select the Firmware Type and click [OK]. Firmware Code File selection is completed. Click [Next>]. Page 10...
Page 492 Local Firmware Update Tool (Parallel/USB Port) Select a Parent File Folder (Complete Set) Select "Select a Parent File Folder (Complete Set)" and click [Browse...] button. Select the Parent File Folder and Click [OK]. ex. \DP-2310_3010_PU_030327 Select the Firmware Type and click [OK]. Page 11...
Page 493 Local Firmware Update Tool (Parallel /USB Port) Firmware Code File selection is completed. Click [Next>]. Page 12...
Page 494 Local Firmware Update Tool (Parallel/USB Port) Select an Independent File Select "Select an Independent File" and click [Browse...] button. Select the Firmware Code File and click [Open]. ex. SFDL2PNLAAV100000_PU.BIN Firmware Code File selection is completed. Click [Next>]. Page 13...
Page 495 Local Firmware Update Tool (Parallel /USB Port) The selected Firmware Code File(s) are indicated. Uncheck the box if you do not need to transfer a file. On the unit side: Set the unit to the Firmware Update Mode. Click [Next>]. The Firmware Code File starts transferring.
Page 496 Local Firmware Update Tool (Parallel/USB Port) Unit information of the Firmware Update Mode: For USB Connected Unit (DP-2310/3010): Every time the machine finishes receiving a firmware code file, the unit does the delete and rewrite of the firmware code and will return to Service Mode again. Set the unit back to USB Firmware Update after the machine returns to Service Mode and continue the firmware update.
Page 498 Published in Japan...

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