AT&T SB3014 User Manual
AT&T SB3014 User Manual

AT&T SB3014 User Manual

Dect 6.0 conference speakerphone with wireless mics
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User's manual
SB3014
DECT 6.0 conference speakerphone
with wireless mics

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Table of Contents
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Summary of Contents for AT&T SB3014

  • Page 1 User’s manual SB3014 DECT 6.0 conference speakerphone with wireless mics...
  • Page 2 This telephone meets the California Energy Commission regulations for energy consumption. Your telephone is set up to comply with the energy-conserving standards right out of the box. No further action is necessary. Model number: SB3014 Type: DECT 6.0 Conference Speakerphone with Wireless Mics...
  • Page 3: Table Of Contents

    User’s manual SB3014 DECT 6.0 conference speakerphone with wireless mics Table of contents Getting started Settings Parts checklist ..........1 Conference speakerphone Quick reference guide - settings ........... 16 base unit (front)........2 Ringer volume ........16 Quick reference guide - Ringer tone ...........
  • Page 4 Call log About caller ID ......... 31 Information about caller ID with call waiting ......31 About the call log ........32 How the call log works ....32 Missed (new) call indicator ... 32 Call log operation ........33 Memory match ........
  • Page 5: Getting Started

    Plug one end of the DC power cable into the base unit, and plug the other end into the SB3014 jack of the power adapter. Route the cord through the slots. Plug one end of the telephone line cord into the TEL LINE jack of the power...
  • Page 6: Quick Reference Guide - Base Unit (Front)

    Getting started Quick reference guide - base unit (front) Speakerphone LCD display Status indicators • Indicate the system status. See also Status indicators overview on page 6. • Press to show the menu. • Press to select an item, or save an entry or setting in a menu. •...
  • Page 7 Getting started Quick reference guide - base unit (front) • Press to make, answer, or end a call. Dialing keys • Press to enter numbers or characters. • While entering numbers, press and hold to insert a dialing pause. • While editing names, press to add a space. •...
  • Page 8: Quick Reference Guide - Base Unit (Rear)

    Getting started Quick reference guide - base unit (rear) Status indicator • Indicates the system status. See also Status indicators overview on page 6. Rear microphone Adapter jack...
  • Page 9: Quick Reference Guide - Wireless Mic

    Getting started Quick reference guide - wireless mic Microphone • Functions as an extended microphone of the base unit during a call. Status indicator • Indicates the system status. See also Status indicators overview on page 6. (MUTE ALL) • During a call, press to mute or end mute all microphones in the system. Battery door Charging contacts...
  • Page 10: Quick Reference Guide - Status Indicators

    Getting started Quick reference guide - status indicators Status indicators on the base unit Power up • Turn green for about two seconds. On a call • Turn green during a call. • Turn red when the system is muted during a call. Incoming call •...
  • Page 11: Installation

    Getting started Installation You must install and STOP! See page 9 for charge the battery before easy instructions. using the wireless mics. Install the base unit close to a telephone jack and a power outlet not controlled by a wall switch. For optimum range and better reception, place the base unit in a central and open location.
  • Page 12: Base Unit Installation

    • The supplied power adapter is designed for use with only the SB3014. It is not PoE compatible and is not designed to power any network devices. Do not connect the supplied power adapter to any other network devices through the supplied DC power cable or any other Cat5e Ethernet cable.
  • Page 13: Battery Installation And Charging

    Getting started Battery installation and charging Install the battery, as shown below. The battery needs charging when it is newly installed into the wireless mic, or the status indicator on the wireless mic flashes orange. For best performance, keep the wireless mics on the charging cradles when not in use.
  • Page 14: Before Use

    Getting started Before use Check for dial tone 1. Lift all the wireless mics from the charging cradles, and then put them on the table. 2. After that, press . If you hear a dial tone, and see that the status indicators turn green on both the base unit and the wireless mics, the installation is successful.
  • Page 15: Conference Speakerphone

    Operation Conference speakerphone operation Making a call Press on the base unit, then enter the telephone number. Elapsed time The screen displays the elapsed time as you talk (in hours, Talk 0:00:30 minutes and seconds). On hook dialing (predialing) 1. Enter the telephone number with the dialing keys (0-9, , or ).
  • Page 16: Last Number Redial

    Operation Conference speakerphone operation Last number redial Press on the base unit to redial the last REDIAL number dialed. 888-883-2445 Clear the redial number 1. Press when the base unit is not in use. Call log 2. Press to scroll to Clear Redial. >Clear Redial 3.
  • Page 17: Paging

    Operation Conference speakerphone operation Paging This feature helps you find any misplaced wireless mics within the range of the base unit. To start the paging tone: 1. Press on the base unit. Settings >Find microphone to scroll to Find microphone, and then 2.
  • Page 18: Options While On Calls

    Operation Options while on calls Volume control While on a call, press to increase or press to decrease the listening volume. You can set the listening volume to one of the 10 levels. NOTE: When the volume reaches the minimum or maximum setting, you hear two beeps. Call waiting If you subscribe to call waiting service from your telephone service provider, and someone calls while you are already on a call, you hear an alert beep.
  • Page 19: Chain Dialing

    Operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the phonebook, call log, or the last number dialed while you are on a call using the base unit. Chain dialing is useful when you are required to enter a PIN code to access a conference call.
  • Page 20: Settings

    Settings Conference speakerphone settings You can use the menu to set the date and time and change other settings. In the Ringers menu, you can adjust the ringer volume and select the ringer tones for incoming calls. In the Settings menu, you can change the settings for LCD language, base unit name, key tone, dial mode, area code, and loop gain.
  • Page 21: Ringer Tone

    The date and time display on the base unit in idle mode. Before using the SB3014, set the date and time, as mentioned below. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
  • Page 22: Lcd Language

    Settings Conference speakerphone settings LCD language You can select the language used for all screen displays. 1. Press in idle mode to enter the main menu. Set date/time >Settings 2. Press to scroll to Settings, then press >LCD language to select LCD language. 3.
  • Page 23: Key Tone

    Settings Conference speakerphone settings Key tone The base unit is set to beep with each key press. You can adjust the key tone volume or turn it off. If the key tone is off, there are no beeps when you press the keys.
  • Page 24: Area Code

    Settings Conference speakerphone settings Area code If you dial seven digits to make a local call (no area code required), program your area code so that when you receive a call from within your local area, the call log only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the call log.
  • Page 25: Loop Gain

    Settings Conference speakerphone settings Loop gain The default setting of the loop gain feature is Off. Turn this feature on only when the callers cannot hear you well, and you are using a public switched telephone network (PSTN) line. 1. Press in idle mode to enter the main menu.
  • Page 26: Phonebook

    Phonebook About phonebook Capacity The phonebook can store up to 50 entries, with a maximum of 15 alphanumeric characters (including spaces) for names and 30 digits for telephone numbers. A convenient search feature can help you find and dial numbers quickly (page 26). •...
  • Page 27: Create Phonebook Entries

    Phonebook Create phonebook entries Create a new phonebook entry 1. Press in idle mode to enter the main menu. >Phonebook 2. Press to select Phonebook. Call log to scroll to Add contact, then press 3. Press Review 4. Use the dialing keys to enter a telephone number (up to >Add contact 30 digits) when prompted.
  • Page 28: Add A Predialed Telephone Number To The Phonebook

    Phonebook Create phonebook entries Character chart: Characters by number of key presses Dialing keys ‘ & space Add a predialed telephone number to the phonebook You can save a predialed telephone number to the phonebook. 1. Enter the telephone number when in idle mode. 2.
  • Page 29: Review The Phonebook

    Phonebook Review the phonebook Review phonebook entries 1. Press ( ) when the base unit is not in use. The screen displays the first entry in the phonebook. -OR- to select Phonebook. Press when in idle mode, then press again to select Review. Press 2.
  • Page 30: Search By Name

    Phonebook Review the phonebook Search by name 1. Press ( ) when the base unit is not in use. -OR- Press when in idle mode, then press to select Phonebook. Press again to select Review. 2. When an entry appears, press the dialing keys (0-9) to start a name search.
  • Page 31: Dial, Delete Or Edit Phonebook Entries

    Phonebook Dial, delete or edit phonebook entries To dial, delete or edit a phonebook entry (name and number), the entry must be displayed on the base unit. Use Review the phonebook (page 25) or Search by name (page 26) to show an entry. Display dial To dial a displayed number from the phonebook, press Delete a phonebook entry...
  • Page 32: Edit A Phonebook Entry

    Phonebook Dial, delete or edit phonebook entries Edit a phonebook entry 1. When a phonebook entry displays, press Robert Brown 2. Press again to select Edit contact. The screen 888-883-2445 shows EDIT NUMBER along with the phone number to >Edit contact be edited.
  • Page 33: Speed Dial

    Phonebook Speed dial The system has 10 speed dial locations (0 and 1-9) where you can store the telephone numbers you wish to dial more quickly. The base unit displays up to 12 characters for a speed dial entry Speed dial assignments can only be selected from the existing phonebook entries.
  • Page 34: Delete A Speed Dial Number

    Phonebook Speed dial Delete a speed dial number 1. Press in idle mode to enter the main menu. to select Phonebook. 2. Press Change Sp dial 3. Press to scroll to Speed dial, then press >Clear Sp dial or , or a dialing key (0 or 1-9), to choose the 4.
  • Page 35: About Caller Id

    Call log About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.
  • Page 36: About The Call Log

    Call log About the call log How the call log works The system stores caller ID information about the last 50 incoming calls in the base unit. Entries are stored in reverse chronological order. When the call log is full, the oldest entry is deleted to make room for new calls. If you answer a call before the information appears on the screen, it does not show in the call log .
  • Page 37: Call Log Operation

    Call log Call log operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your phonebook, the name that appears on the screen matches the corresponding name in your phonebook. For example, if Christine Smith calls, her name appears as Chris Chris if this is how you entered it into your phonebook.
  • Page 38: View Dialing Options

    Call log Call log operation View dialing options Although the incoming call log entries have 10 digits (the area code plus the seven-digit number), in some areas, you might need to dial only the 7 digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the call log.
  • Page 39: Save A Call Log Entry To The Phonebook

    Call log Call log operation Save a call log entry to the phonebook 1. When in the call log, press to browse. 2. When the desired entry displays, press twice. 3. Press to select Store to PB. The screen displays >Store to PB EDIT NUMBER.
  • Page 40: Caller Id Screen Messages

    Call log Caller ID screen messages There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the phone number and name. PRIVATE CALLER Your telephone service provider cannot determine the UNKNOWN NUMBER...
  • Page 41: Appendix

    Appendix Registering wireless mics Your wireless mics are pre-registered. If for some reasons, you want to purchase replacement wireless mics (AT&T model SB3014-WM), visit our www.smbtelephones.att.com 1 (800) 222-3111 website at or call 1 (866) 288-4268 In Canada, dial . Each new wireless mic must be registered to the base unit before use.
  • Page 42: Deregistering Wireless Mics

    Appendix Deregistering wireless mics You may deregister manually a wireless mic that you are not going to use for some time. Please read carefully through all the instructions on this page before beginning the deregistration process. Deregister a wireless mic from your base unit 1.
  • Page 43: Base Unit Display Screen Messages

    Appendix Base unit display screen messages All phonebook entries are deleted. All contacts deleted There are no entries in the call log. Call log empty A phonebook entry is deleted. Contact deleted A call log entry or all call log entries are deleted. Deleted You have just ended a call.
  • Page 44: Troubleshooting

    Try replacing the telephone line cord. If the line cord has been replaced and both the SB3014 and the other telephone do not work, the problem is in the wall jack, wiring, or telephone/ PBX service.
  • Page 45 • If the line cord has been replaced and both the SB3014 and the other telephone do not ring, the problem is in the wall jack, wiring or telephone/ PBX service. Contact your telephone service provider (charges may apply) or PBX system administrator.
  • Page 46 • If your have more than one SB3014 in the office, use the paging function (page 13) to identify the wireless mics that are connected to the corresponding base unit. Make sure that they are not...
  • Page 47 Wireless Mics in the office, use the paging function (page 13) to identify the wireless mics that are connected to the corresponding base unit. Make sure that they are not mixed up between each of your SB3014. • Other electronic products such as HAM radios and other DECT phones, can cause interference with your SB3014.
  • Page 48 Appendix Troubleshooting The status indicator on the wireless mic does not turn orange when on the charging cradle. • The wireless mic might be fully charged. • Clean the charging contacts on the wireless mic and the charging cradles each month with a pencil eraser or a dry non-abrasive fabric. •...
  • Page 49 The SB3014 does not receive caller ID while on a call. • The SB3014 does not support type II caller ID. No caller ID is shown when the line is already in use during a call. I have accidentally set my LCD language to Spanish or French, and I don’t know how to change it back to English.
  • Page 50: Maintenance

    Avoid water • Your SB3014 can be damaged if it gets wet. Do not use the wireless mic outdoors in the rain, or handle it with wet hands. Do not install the base unit near a sink, bathtub or shower.
  • Page 51: Important Safety Information

    If the product has been dropped and the base unit and/or wireless mic has been damaged. • If the product exhibits a distinct change in performance. 13. Avoid using the SB3014 during an electrical storm. There is a remote risk of electric shock from lightning.
  • Page 52 Appendix Important safety information 14. Do not use the SB3014 to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the wireless mic is replaced in its cradle. This is a common event associated with the closing of any electrical circuit.
  • Page 53: Precautions Of Users Of Implanted Cardiac Pacemakers

    Appendix Precautions of users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients •...
  • Page 54: For C-Ul Compliance

    Appendix For C-UL compliance In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Mesures de sécurité importantes Vous devez toujours observer des mesures de précaution lorsque vous utilisez le Téléphone de conférence avec microphones sans fil, afin d’éviter les risques d’incendie, d’électrocution et de blessures, incluant ce qui suit : Lisez et comprenez bien toutes les instructions.
  • Page 55 Appendix For C-UL compliance 13. Évitez d’utiliser le Téléphone de conférence avec microphones sans fil pendant un orage. 14. N’utilisez pas le Téléphone de conférence avec microphones sans fil pour rapporter une fuite de gaz à proximité de la fuite. En certaines circonstances, une flammèche pourrait être provoquée lorsque l’adaptateur est branché...
  • Page 56 Appendix For C-UL compliance À propos des microphones sans fil • Confidentialité : Les mêmes caractéristiques qui constituent des avantages pour les téléphones sans fil affichent également des restrictions. Les appels téléphoniques sur les téléphones conférence sans fil sont transmis entre le combiné sans fil et le socle par le biais d’ondes radio ;...
  • Page 57: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
  • Page 58: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 59: California Energy Commission Battery Charging Testing Instructions

    Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.
  • Page 60: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.smbtelephones.att.com 1 (800) 222-3111 or call . In Canada, 1 (866) 288-4268 dial What does this limited warranty cover? The manufacturer of this AT&T branded product warrants to the holder of a valid proof of...
  • Page 61 Appendix Limited warranty 5. How do you get warranty service? www.smbtelephones.att.com To obtain warranty service, visit our website at 1 (800) 222-3111 1 (866) 288-4268 or call . In Canada, dial NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.
  • Page 62: Technical Specifications

    Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Wireless mic: 1921.536-1928.448 MHz Base unit: 1921.536-1928.448 MHz Channels Nominal effective Maximum power allowed by FCC and IC. Actual operating range may range vary according to environmental conditions at the time of use. Optimal and minimum Optimal distance between the base unit/wireless mic and the distances...
  • Page 63: Index

    Index Index Answering calls, 11 Ending calls, 11 Area code, 20 Assign a speed dial entry, 29 Important safety information, 47–48 Installation, 7–9 Base unit, Installation, 8 Quick reference guide, 2–4 Join a call in progress, 13 Reset, 21 Ringer tone, 17 Ringer volume, 16 Key tone, 19 Status indicators, 6...
  • Page 64 Index Index Paging, 13 Technical specifications, 58 Phonebook, 22–30 Temporary ringer silencing, 11 Capacity, 22 Temporary tone dialing, 14 Delete entries, 27 Three-way conference, 12 Dial number, 27 Time setting, 17 Edit an entry, 28 Troubleshooting, 40–45 Name search, 26 New entries, 23 Review entries, 25 Volume control, 14...
  • Page 65 www.smbtelephones.att.com © 2014 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. RBRC® and 1-800-8-BATTERY® are registered trademarks of the Rechargeable Battery Recycling Corporation. Printed in China.

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