Fisher & Paykel E522BLXU Service Manual

Fisher & Paykel E522BLXU Service Manual

Active smart refrigerator/freezer ice & water service supplement
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Service Manual
Active Smart Refrigerator/Freezer
Ice & Water Service Supplement
Models:
E522BLXU
E522BLXFDU
E522BRXU
E522BRXFDU
517804

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Summary of Contents for Fisher & Paykel E522BLXU

  • Page 1 Service Manual Active Smart Refrigerator/Freezer Ice & Water Service Supplement Models: E522BLXU E522BLXFDU E522BRXU E522BRXFDU 517804...
  • Page 2 517804 The specifications and servicing procedures outlined in this manual are subject to change without notice. The latest version is indicated by the reprint date and replaces any earlier editions.
  • Page 3: Table Of Contents

    517804 CONTENTS ICE & WATER INTRODUCTION..................... 5 Display Functional Schematic ..................... 5 DISPLAY INTERFACE ......................6 Display Interface (Button Descriptions) ................6 2.1.1 Measured Fill Products - Products Produced Before January 2009......6 2.1.2 Non–Measured Products - Products Produced After January 2009 ......7 Display Interface Features (Measured Fill Products) ............
  • Page 4 517804E DIAGNOSTIC MODES......................24 Entering Diagnostic Mode ....................24 Input / Output Status ......................26 Fault History ........................26 To Manually Force A Defrost ....................26 LCD Display ........................27 To Manually Force The Icemaker ..................27 Data Download........................27 WATER DISPENSER ......................28 Pressure Dispensing Pad....................28 Initial Use ..........................28 Measured Fill Use (Measured Fill Products) ..............28 To Change Measured Fill (Measured Fill Products)............28 Water Filter And Cartridge ....................28...
  • Page 5: Ice & Water Introduction

    517804 ICE & WATER INTRODUCTION Ice making and water dispensing facilities are being introduced to the E522B Active Smart refrigerators. The introduction required design changes to some components and to the physical movement and/or position of other components. The functionality of the Active Smart product including downloading and diagnostics have not changed.
  • Page 6: Display Interface

    517804 PLEASE NOTE THERE HAVE BEEN SEVERAL CHANGES TO THE DISPLAY INTERFACE. REFER TO “MEASURED FILL PRODUCTS” OR “NON-MEASURED FILL PRODUCTS” FOR CORRECT INFORMATION. DISPLAY INTERFACE Display Interface (Button Descriptions) 2.1.1 Measured Fill Products - Products Produced Before January 2009 DOWN MEASURED Measured Fill...
  • Page 7: Non-Measured Products - Products Produced After January 2009

    517804 2.1.2 Non–Measured Products - Products Produced After January 2009 DOWN LOCK MENU Menu The MENU key allows you to scroll through the main menu options (Chill, Temperature, Ice and Settings) Arrow Keys The ARROW keys are used to scroll through the settings of each function. Lock The LOCK key enables and disables the water dispenser and all the buttons.
  • Page 8: Display Interface Features (Measured Fill Products)

    517804 Display Interface Features (Measured Fill Products) • Icemaker on/off. • Bottle chill mode – 10, 15, 20, 25, 30 minute timer with alarm. • Freezer chill mode – nominated freeze time at lower temperature set point. • Water dispensing. •...
  • Page 9: Bottle Chill Mode

    517804 2.4.3 Bottle Chill Mode Bottle Chill allows the customer to put a bottle in the freezer for a designated amount of time. When that amount of time has elapsed an alarm will sound telling the customer to take the bottle out of the FC.
  • Page 10: Key Silent Mode

    517804 2.4.7 Key Silent Mode When in this mode, the beeper does not operate when the buttons on the keypad are pressed.. Note: Faults, Bottle chill, & the door will still alarm when the refrigerator is set on key silent mode.
  • Page 11: Bottle Chill Mode

    517804 2.5.3 Bottle Chill Mode Bottle Chill allows the customer to put a bottle in the freezer for a designated amount of time. When that amount of time has elapsed an alarm will sound telling the customer to take the bottle out of the FC.
  • Page 12 517804 The key-presses are as follows. Key presses used by the service technician are those shown shaded. Function Key Presses Action Press Time Key Silent Mode Menu On/Off Hold down for 4 seconds. Key & Dispenser Lock Menu + Measured fill On/Off Hold down for 2 seconds.
  • Page 13: Key Presses (Non-Measured Fill Products)

    517804 Key Presses (Non-Measured Fill Products) Function Key Presses Action Press Time Key Silent Mode Scroll to SETTINGS On/Off Press UP or DOWN keys to turn on or off. Dispenser Lock Lock On/Off Hold down for 2 seconds. Key Lock Lock On/Off Hold down for 4 seconds.
  • Page 14: Icemaker

    517804 ICEMAKER Ice Production The icemaker comes out of the factory defaulted to off. To turn the icemaker on, press the MENU key and continue pressing the key until the ICE option has been scrolled to. Press the UP and DOWN keys to turn the icemaker on or off. When the cubes are frozen, the icemaker motor will turn the ice cube tray and twist the tray causing the ice cubes to dislodge and fall out of the tray.
  • Page 15: Safety First

    517804 Safety First When first placed into operation, discard the first bin of ice, as this will remove any impurities that may have been in the water system. Do the same after vacations or extended periods when ice is not used. Ice cubes, when not used, will become cloudy, will shrink, and will taste stale.
  • Page 16: Diagnostics

    517804 DIAGNOSTICS A spanner symbol and LCD fault code will appear automatically if there is a fault in the temperature measuring system, defrost system, fans or low ambient heater. (Refer diagram below.) When the PC door is opened, an alarm will sound. The number of beeps also indicates the fault code.
  • Page 17 517804 Fault Code 7 Reason: The resistance of the Evaporator sensor is outside the normal range (> 45K Ohms). Primary Action: Check the sensor connection at the power module. Secondary Action: Replace the sensor. Fault Code 8 Reason: The resistance of the Evaporator sensor is outside the normal range (<660 Ohms) Primary Action: Check the sensor connection at the power module.
  • Page 18 517804 Reason: The PC fan is drawing more current than is expected. Either the wiring is shorted or the fan is faulty. Primary Action: Check the PC fan wiring and connections at both the fan and the power module. Secondary Action: Check the fan.
  • Page 19 517804 Fault Code 25 Reason: The resistance of the ice tray sensor is outside normal range.(< 660 Ohms). Sensor hot. Primary Action: Check the connections of the sensor at the module. Check the resistance of the sensor. Secondary Action: Replace the sensor. Fault Code 26 Reason: Icemaker motor timed out...
  • Page 20: Fault Codes (Measured Fill Products)

    517804 Fault Code 40 Reason: Icemaker solenoid Transistor 1 short circuit. A transistor on the controller that drives the icemaker solenoid has failed. This could be as a result of a fault in the solenoid. Primary Action: Check the solenoid resistance. If not within limits, replace the solenoid. Check the wiring and connections at the solenoid and the module.
  • Page 21: Fault Codes (Non-Measured Fill Products)

    517804 Fault Codes (Non-Measured Fill Products) If a fault has occurred relating to the display board, the fault code will show on the display just like any other fault. Note: There will be no alarm/beeping if these faults occur. Code Fault No display signal received (shorted or broken wire).
  • Page 22: Thermistor Sensor Resistance Table

    517804 Thermistor Sensor Resistance Table TEMPERATURE RESISTANCE (K Ohms ±5%) -30.0 -22.0 25.17 -25.0 -13.0 19.43 -20.0 -4.0 15.13 -15.0 11.88 -10.0 14.0 9.392 -5.0 23.0 7.481 32.0 6.000 41.0 4.844 10.0 50.0 3.935 15.0 59.0 3.217 20.0 68.0 2.644 25.0 77.0 2.186...
  • Page 23: Testing Water Valve

    517804 Testing Water Valve The water valves are located in the unit compartment. • Disconnect the refrigerator from the power supply. • Remove the connector from the valve. • Resistance of the water valves is 14 Ω ± 5%. When testing for voltage at the ice or water valve: •...
  • Page 24: Diagnostic Modes

    517804 DIAGNOSTIC MODES Entering Diagnostic Mode To enter diagnostic modes, press and hold the MENU button, then press the UP button for 4 seconds. The PC temperature will be displayed on the LCD as shown in Diagram A. The actual temperature of the PC is shown.
  • Page 25 517804 Input/Output Status Press the UP key once more – Input/Output status. IO shown indicates the product is in input/output status. The LCDs that are highlighted indicate what components are on. Note: When the PC door is opened, the backlight will turn off. The LCD for the FC or PC door will come on when either door is opened.
  • Page 26: Input / Output Status

    517804 To exit the diagnostic mode, press the MENU key. If not terminated manually, the diagnostic mode will time out and go back to default display after 5 minutes. Note: The door alarms do not operate when the appliance is in diagnostic mode. Input / Output Status To enter input / output status: Press and hold the MENU button, then press the UP button for 4 seconds.
  • Page 27: Lcd Display

    517804 LCD Display When the PC door is opened, the backlight of the display will turn off and the functions will not operate, i.e. the water dispenser will not work and temperature setting etc. cannot be altered. However, if the door is left open for 5 minutes, the interior light will turn off and the alarm will sound.
  • Page 28: Water Dispenser

    517804 WATER DISPENSER Pressure Dispensing Pad This pad is located at the rear of the dispensing area, and is used to dispense water. Water can be dispensed using a measured fill option on the display, or free flow. The display will light up and the water fill icon will appear when the water is dispensed.
  • Page 29: To Reset The Filter Icon

    517804 To Reset The Filter Icon • Press the UP + LOCK button for 4 seconds to reset the Filter monitor. Note: Do not reset the monitor before the filter is changed, or monitoring will be inaccurate. To Disable The Filter Alarm (Measured Fill Products) •...
  • Page 30: Noises

    517804 7.11 Noises Ice and water into the Active Smart products introduced some unfamiliar sounds, which are normal. The noises are difficult to hear and may not be heard during the day, but during the night may sound louder. Cracking Noise The ice cracking is due to the ice tray being twisted to loosen the ice cubes in the ice tray.
  • Page 31: Wiring Diagrams

    517804 WIRING DIAGRAMS...
  • Page 32: Troubleshooting

    517804E PROBLEM SOLVING CHECKLIST Problem Possible Causes What to do. Icemaker makes Normal icemaker operation. Refer to normal operating noises. unfamiliar sounds or seems too loud. Automatic Icemaker Icemaker has not been switched on. Switch on icemaker. does not work. Bin is in the wrong way or no bin at all.
  • Page 33: Service Procedures

    517804E SERVICE PROCEDURES Safety Considerations CAUTION ALL TERMINALS AND INTERNAL PARTS SHOULD BE TREATED AS LIVE. ALL SERVICING SHOULD BE CARRIED OUT WITH THE REFRIGERATOR DISCONNECTED FROM THE POWER SUPPLY. 10.1 Component Replacement 10.1.1 Icemaker PCB Replacement • The icemaker PCB is fitted to the outside of the power module. •...
  • Page 34: Water Valve Replacement

    517804E 10.1.5 Water Valve Replacement • Ensure the water is turned off at supply tape. • Disconnect the refrigerator from the power supply. • Pull the product away from the wall to access the rear of the product. • To remove the water tube from the water valve, push the inner part of the clip inwards and hold down while pulling the tube from the valve.
  • Page 35: Water Dispenser Pad Replacement

    517804E Step 4 Refit in reverse order. • Ensure the wiring is placed and clipped into the correct position. • Ensure the flow meter and water hose are in the correct position prior to clipping the panel into position. • If necessary, replace the water hose between the flow meter and the dispenser.
  • Page 36: Refitting Water Tank

    517804E 10.1.9 Refitting Water Tank • Place the bottom section of the tank onto protrusion on PC liner (refer to Diagrams C and D). Diagram C Diagram D • Push the tank towards the rear of the liner until top lip is clipped into position. •...
  • Page 37: Replacement Of Pc Door (Manufactured After May 2007)

    517804E 10.1.10 Replacement Of PC Door (Manufactured After May 2007) • Disconnect the refrigerator from the power supply. • Remove the top hinge cover to expose the wiring and water tubing. • Disconnect the edge connector. • Remove the left hand collet-locking clip from the John Guest fitting (refer to photo below). Collet-locking clips in position.
  • Page 38 517804E • Push the collar up and hold up. • Pull the water tubing out. Collar • Remove the screw from the door. • Remove the hose and wiring harness from the guide. • Turn the guide 90º to the door to remove the guide from the housing.
  • Page 39: 10.1.12 Fitting A New Door

    517804E 10.1.12 Fitting A New Door • From the harness RAST connector, measure 300 mm (12 inches) and place a mark on the harness. • The mark on the harness is to be placed in the middle of the guide. •...
  • Page 40 517804E • Fit the hose to the flow meter. The hose may need to be trimmed on the end to prevent leaks. • Reassemble the top hose and LCD display. • Ensure that the water tubes are clipped into position correctly. •...
  • Page 41 517804E • Refit the guide to the hinge ensuring that the tab lines up with the cut out. • Refit the screw to the hinge plate. • Fit the hinge cover. Note: If the original water tube is to be refitted, check the end of the tube for any damage, and if the tube has small pieces of plastic protruding, cut ¼...
  • Page 42: Ice & Water Common Complaints

    517804E ICE & WATER COMMON COMPLAINTS The following are common complaints/problems/concerns regarding water and ice, which may have occurred. Explanation for these faults is given for the serviceman to better deal with customers having concerns. 11.1 Sublimation When ice is not being used on a continual basis, cold dry air from the evaporator passes over the ice, causing the ice to dehydrate (evaporate, moisture is removed) and the ice will slowly disappear.
  • Page 43: Temperature Conversion Table

    517804E TEMPERATURE CONVERSION TABLE -20.2 33.8 87.8 -18.4 35.6 89.6 -16.6 37.4 91.4 -14.8 39.2 93.2 -11.2 42.8 96.8 -9.4 44.6 98.8 -7.6 46.4 100.4 -5.8 48.2 102.2 -2.2 51.8 105.8 -0.0 53.6 107.6 55.4 109.4 57.2 111.2 60.8 114.8 62.6 116.6 10.4...

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