Page 1: User Guide
User Guide [UG template version 15a]...
Page 2: Table Of Contents
Table of Contents Introduction..............................1 About the User Guide..........................1 Get Started ..............................2 Phone Layout ............................2 microSIM Card ............................4 Handling the microSIM Card ......................4 Insert microSIM Card ........................4 microSD Card ............................6 Insert microSD Card ........................7 Unmount the microSD Card ......................
Page 3 Unlock Your Screen Using the Knock Code Feature ................33 Update Your Phone..........................34 Update PRL..........................34 Update Profile ..........................34 Update Firmware ........................35 Update LG Software ........................35 UICC Unlock ..........................35 Your Phone Interface ..........................36 Home Screen Basics........................... 36 Home Screen Layout ........................36 Extended Home Screens ......................
Page 4 Answer Phone Calls ........................46 In-Call Screen Layout and Operations ..................47 Place Calls from Contacts/Call History ....................48 Optional Services ..........................49 Voicemail Setup .......................... 49 Visual Voicemail .......................... 49 Set Up Visual Voicemail ......................49 Review Visual Voicemail ......................50 Visual Voicemail Options ......................
Page 5 Create and Send Gmail ........................65 Create a Google Account ......................65 Sign in to Your Google Account ....................65 Access Gmail ..........................66 Send a Gmail Message ....................... 66 Read and Reply to Gmail Messages ..................67 Email ..............................68 Add an Email Account (POP3 or IMAP) ..................
Page 6 Useful Apps and Features........................... 84 Navigation ............................84 Google Maps ..........................84 Scout ............................84 Google Hangouts ..........................85 Sprint Zone ............................86 LG Health ............................86 QSlide ..............................87 QuickRemote ............................88 QuickMemo+ ............................89 Dual Window ............................90 Music ..............................91 Google Play Music ........................
Page 7 Turn Wi-Fi On and Connect to a Wireless Network ..............102 Wi-Fi Settings ..........................103 Disconnect Wi-Fi ........................103 Wi-Fi Direct ..........................103 Wi-Fi Hotspot ..........................104 Tethering ............................104 Bluetooth ............................105 Bluetooth Information ........................ 105 Enable the Bluetooth Feature ....................105 Pair Bluetooth Devices ......................
Page 8 Ringtone ............................ 119 Ringtone ID ..........................119 Vibration Strength ........................120 Sound with Vibration ......................... 120 Vibrate Type ..........................120 Interruptions ..........................120 Lock Screen ..........................121 Apps ............................121 Notification LED ........................121 More Sound Settings ........................ 121 Display Settings ..........................122 Home Screen ..........................
Page 9 System Updates ........................136 Apps ............................136 Default Message App ........................ 136 Backup & Reset ........................137 About Phone ..........................137 Copyright Information ........................138 For Assistance ............................139 Sprint Account Information and Help ....................139 Sprint Account Passwords ......................139 Manage Your Account ......................
Page 10: Introduction
The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new LG G4. The following topics explain how best to use this guide to get the most out of your phone.
Page 11: Get Started
Senses proximity towards other objects (such as your head) so that touch commands are not accidentally activated during a call. Proximity Sensor Note: Please be careful not to cover the sensors with a protective film, pouch, or a protective case not authorized by LG. Get Started...
Page 12 Part Description Displays all the information needed to operate your phone, such Touchscreen as the applications, call status, the Contacts list, the date and time, and the signal and battery strength. Returns to the previous screen. It also closes pop-up display items Back Key such as menus and dialog boxes.
Page 13: Microsim Card
microSIM Card The microSIM card is an IC (Integrated Circuit) card containing phone number and other customer information. Handling the microSIM Card Keep the following in mind when handling a microSIM card. ● Customer is responsible for any damage caused by inserting microSIM card in another-brand IC card reader, etc.
Page 14 1. Remove the back cover.  Lift gently in the direction shown. 2. Insert the microSIM card.  Insert gently with gold IC chip facing downward. Get Started...
Page 15: Microsd Card
3. Insert the battery. 4. Attach the back cover.  Make sure all the tabs are secure and there are no gaps around the cover. microSD Card Your phone supports the use of an optional microSD card (not included) to expand its storage capacity. Some cards may not operate properly with your phone.
Page 16: Insert Microsd Card
Reading/Writing Data: Never power off or remove the battery while reading or writing data. Handling microSD card: Use/store microSD cards away from the reach of infants. May cause choking if swallowed. Insert microSD Card Follow these steps to insert an optional microSD card (not included). Make sure to power your phone off before inserting or removing a microSD card.
Page 17: Unmount The Microsd Card
 Insert only microSD cards. 3. Insert the battery. 4. Attach the back cover.  Make sure all the tabs are secure and there are no gaps around the cover. Unmount the microSD Card Always unmount the microSD card before removing it from your phone. 1.
Page 18: Remove Microsd Card
 The menu option name changes from Unmount SD card to Mount SD card. The card is now unmounted. Remove microSD Card Follow these instructions to remove a microSD card. Always power the phone off before inserting or removing a microSD card. 1.
Page 19 Charge Using the AC Adapter 1. Plug the USB connector into the charger/accessory port at the bottom of your phone. 2. Plug the other end of the USB cable into the AC adapter. 3. Plug the AC adapter into an electrical outlet. ...
Page 20: Turn Your Phone On And Off
3. After charging, remove the micro USB cable from both the phone and the computer. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On ■ Press and hold the Power/Lock Button. ...
Page 21: Touch And Hold
Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Get Started...
Page 22: Swipe Or Slide
Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
Page 23: Pinch And Spread
Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. >...
Page 24: Activate Your Phone
Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
Page 25: Complete The Setup Screens
• Tap Activate to override auto-activation and start the manual activation wizard. • Follow the onscreen prompts to complete the activation process. To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone.
Page 26 • Use Google's location service - Helps apps determine location. This means sending anonymous location to Google, even when no apps are running. Tap Learn more for additional information. • Help improve location services - Allows apps and services to scan for Wi-Fi networks even when Wi-Fi is off.
Page 27: Basic Operations
Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone‟s basic operations. Home Screen and Applications List Most of your phone‟s operations originate from the Home screen or the apps list. For information about using the Home screen, see Home Screen Basics.
Page 28: Portrait And Landscape Screen Orientation
Portrait and Landscape Screen Orientation The default orientation for your phone‟s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Not all screens will adjust for landscape orientation. Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. >...
Page 29 Displays a Gallery of camera images and video saved on your phone. Gallery Allows you to perform backup and restore your user data and settings LG Backup on the phone into internal storage. Allows you to manage your health and maintain good exercise habits by LG Health tracking logs and competing with people.
Page 30 Contacts app. Launches the Smart Phone application. This app can serve in place of Smart Phone the pre-installed Phone app. Launches the LG SmartWorld application. LG SmartWorld Allows you to access the newest apps and games. Sprint Fun &...
Page 31: Phone Number
Function/Service Launches the Voice Mate application, which allows you to perform Voice Mate phone functions using your voice. Launches Voice Recorder application and lets you record and play the Voice Recorder sound files. Launches the visual voicemail app. Voicemail Launches the Weather application. Weather Launches the YouTube application.
Page 32 ● LG Keyboard allows you to use a LG keyboard to enter text. Note: Keyboard layouts and options may change depending on where you‟re using them. For example, if you‟re entering text to do a Web search, a search icon may be available instead of an enter key.
Page 33: Qwerty Keyboard
QWERTY Keyboard You can enter text using the on-screen keyboard. The on-screen keyboard appears on the screen when you tap an available text entry field. Basic Operations...
Page 34: Phone Keyboard
To change the phone keyboard, follow the directions below. 1. Tap > > Settings > General tab > Language & input > LG Keyboard 2. Tap Input language and keyboard layout > next to your desired language. 3. Tap Phone keyboard.
Page 35: Tips For Editing Text
Tips for Editing Text Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and more. To cut/copy and paste: 1. Touch and hold a word to highlight it. 2.
Page 36 2. Drag the blue bar to adjust the keyboard height. To change the bottom row keys: 1. Tap > > Settings > General tab > Language & input > LG Keyboard > Keyboard height and layout > QWERTY keyboard layout. Basic Operations...
Page 37: Search Your Phone And The Web
2. Drag to add or delete keys or change the order. To change to another character on the visible key, tap the key and choose the desired character that you want displayed. Note: This function does not support some languages. Search Your Phone and the Web You can search for information on your phone and on the web using the Search application.
Page 38: Phone And Web Search Using Voice Command
 You can use the Search preferences to configure some aspects of Google web search (for example, whether it makes suggestions below the search field as you type), and what phone features you want to include in searches. To access these settings, touch and hold >...
Page 39: Google Account
Note: Saved items are stored in the Clip Tray temporarily. In Clip Tray, tap and an item then select Done to lock the item and prevent deletion. Tap to delete items. This function may not be supported in the downloaded apps. Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications.
Page 40: Google Play Store
5. Checkmark the entries you want to sync (if necessary) and tap NEXT. Your phone then communicates with the Google servers to confirm your information. Important: Some applications, such as Calendar, work only with the primary Google Account (the first Google Account set up with your phone).
Page 41: Reinstall An Application
5. Read the app's access requirements and tap ACCEPT if you agree to them. 6. Check the progress of the current download by opening the Notification panel. 7. You will be notified when the item is downloaded and installed on your phone. 8.
Page 42: Unlock Your Screen Using The Knock Code Feature
Note: The default Lock screen simply locks the screen to prevent unintentional actions. For more security to guard against unauthorized use, you can set an unlock requirement (such as a pattern, PIN, or password) that will need to be entered to unlock it. Unlock Your Screen Using the Knock Code Feature The Knock Code feature allows you to create your own unlock code using a combination of knocks (or...
Page 43: Update Your Phone
Note: You have to create a Backup PIN as a safety measure in case you forget your unlock sequence. To unlock the phone using Knock Code: ■ While the screen is off, tap the same sequence you established anywhere on the screen. The Home screen will be accessed directly.
Page 44: Update Firmware
> Settings > General tab > System updates > Update Firmware. 2. Follow the on-screen instructions. Update LG Software This option allows you to download and update the LG software. 1. Tap > > Settings > General tab > System updates > Update LG software.
Page 45: Your Phone Interface
Your Phone Interface The following topics describe how to use and customize your phone‟s Home screen, understand the Status bar, and use the Notification panel. Home Screen Basics The Home screen is the starting point for your phone‟s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, widgets, and more.
Page 46: Extended Home Screens
Item Description Tap to open the Application screen to view installed applications. Apps Launcher Application Icons Tap an icon (application, folder, etc.) to open and use it. Displays useful cards based on your patterns of behavior when Smart Notice using your phone, the current time, and your present location. Shows device status information including the time, signal Status Bar strength, battery status, and notification icons.
Page 47: Status Bar
Status Bar The Status bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left. To view the Notification panel or access the quick settings menu, tap the Status bar and drag it down. Main Status Icons Icon Status...
Page 48 Icon Status Very Low Battery – Indicates that the battery is very low. Low Battery – Indicates that the battery is low. Battery Drained (40%) – Indicates that the battery is partially drained. Battery Full – Shows your current battery charge level. (Icon shown is fully charged.) Battery Charging –...
Page 49 Connected To Basic VPN – Indicates that the phone is connected to a Basic VPN. Connected To LG VPN – Indicates that the phone is connected to a LG VPN. Song Is Playing – Indicates that a song is playing.
Page 50: Notification Panel
Icon Notification TTY – Indicates that your phone is operating in TTY mode. Hotspot Active – Indicates that Portable Wi-Fi hotspot is active. Notification Panel Drag the Status bar down to open the Notification panel. From there, you can check notifications, open messaging apps, use the quick settings menu, and more.
Page 51: Create Shortcuts
● Create shortcuts ● Add widgets ● Create contact shortcuts ● Change the background (wallpaper) ● Customize application Icons Create Shortcuts Shortcuts are different from the Home screen Widgets. Shortcuts can access a specific contact, activate a feature, action, or launch an application. To add a shortcut from the Applications screen: 1.
Page 52: Add And Remove Widgets On The Home Screen
Add and Remove Widgets on the Home Screen Widgets are self-contained applications that can be accessed through your Applications screen or on the Home or Extended screens. Unlike a shortcut, this Widget appears as an on-screen application. To add a Widget: 1.
Page 53: Customize Applications Icons On The Home Screen
 Gallery to use a picture saved on your phone as a wallpaper. You can crop the picture before setting it as a wallpaper.  Live wallpapers to open a list of animated wallpapers installed on your phone. Live wallpapers can be animated or even interactive. More Live wallpapers are available in Google Play store app.
Page 54: Phone App
Phone App With the Sprint National Network and your phone, you can enjoy clear calling across the country. HD™ Voice Your phone is also HD Voice enabled, which means you can enjoy unparalleled voice quality in areas with HD Voice service. Experience the crystal clear difference of HD Voice from Sprint on calls between Sprint customers each using an HD Voice enabled phone while in areas with available HD Voice service.
Page 55: Answer Phone Calls
 You can open other applications during a call. The will appear in the Status bar while the call is underway.  Press the Volume Buttons to adjust the call volume.  Use the on-screen buttons to add another call, put a call on hold, to use the speakerphone, and for other options, as described in In-Call Screen Layout and Operations.
Page 56: In-Call Screen Layout And Operations
Reject an Incoming Call ■ When a call arrives, drag in any direction to reject it.  The ringtone or vibration will stop and call will be sent directly to voicemail. In-Call Screen Layout and Operations While you‟re on a call, you will see a number of onscreen options. Tap an option to select it. ●...
Page 57: Place Calls From Contacts/Call History
● Bluetooth (Only available when a Bluetooth headset is connected to your phone) to route the phone’s audio through a connected Bluetooth headset (On) or through the speaker (Off). For details about pairing the phone with a Bluetooth headset, see Pair Bluetooth Devices.
Page 58: Optional Services
2. Tap the Call logs tab to display the Call logs list. 3. Tap an entry to display the call details. 4. Tap Call to place a call. 5. To end the call, tap Optional Services The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more.
Page 59: Review Visual Voicemail
1. Tap > > Voicemail 2. Tap Personalize now and follow the system prompts to:  Create a password (part of standard voicemail).  Record your name announcement.  Record your greeting. 3. When prompted to enter information, enter your numeric responses. Important: Voicemail Password –...
Page 60: Visual Voicemail Options
Visual Voicemail Options Use the following options to access and configure your Visual Voicemail options. 1. Tap > > Voicemail 2. From this initial screen, you can:  to compose a new voicemail message.  Tap Inbox to view the voicemail messages in other folder: Inbox, Trash, Archive, Sent, and Store.
Page 61: Change Your Main Greeting Via The Voicemail Menu
• Data consent agreement to agree or disagree to send speech data to assist with the quality of this product. • Auto forward to email to send a copy of new messages to an email address of your choice. • Personalize voicemail to change your voicemail greeting for incoming calls and update password.
Page 62: Call Waiting
1. Tap > > Dial tab. 2. Tap 3. Enter a phone number. 4. Tap  Your caller information will not appear on the recipient‟s phone. To permanently block your number, call Sprint Customer Service. Call Waiting When you‟re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone‟s screen informs you that another call is coming in and displays the caller‟s phone number (if it is available).
Page 63: Call Forwarding
Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1.
Page 64 Setting Description You can configure your voicemail settings. For details on Voicemail Voicemail settings, see Configure Visual Voicemail Settings. Activate to make a call to the U.S. from abroad without entering the Smart dialing national code. Touch and hold or tap the contact. Incoming voice call pop-up Activate to display the incoming call pop-up when using an application.
Page 65: Contacts
Setting Description You can set the phone to silence incoming calls by just flipping the Silence incoming calls phone. Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your friends from compatible social networking applications.
Page 66: Delete A Contact
2. Tap the contact to view its details. 3. Tap Edit 4. Tap any field you want to change or add. 5. Add or edit the information, and then tap SAVE. Note: To select a type (label) for a phone number, email address, or postal address (such as Home, Work, etc.), tap the type to the right of the field.
Page 67: Import And Back Up Contacts
 Tap Merged contacts to select entries to separate. 4. Checkmark the entry (or entries) you want, then tap Merge or Separate. Import and Back Up Contacts Your phone offers a couple of options for importing contacts from external devices or installed memory cards.
Page 68: Messaging And Internet
Messaging and Internet With wireless service and your phone‟s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With text messaging (SMS), you can send and receive instant text messages between your wireless phone and other messaging-ready phones.
Page 69: Read And Reply To Text Messages
Read and Reply to Text Messages When you receive a text message, your phone will notify you. ■ Open the Notification panel and tap the text message notification. – or – ■ > > Messaging and tap the new message. Reply to a Text Message 1.
Page 70: Save And Resume A Draft Message
 Video: Opens the Gallery application. Use the on-screen navigation to select a video and attach it to your outgoing message.  Record video: Opens the Camcorder application. Record a video, then tap OK to use this video in your message. (See Record Videos.) ...
Page 71  If you have a new message notification, touch and slide the Status bar down to open the Notification panel. Tap the new message to open and read it. View a Multimedia Message (MMS) 1. Tap > > Messaging 2. On the Messaging screen, tap a message thread to open it. 3.
Page 72: Text And Multimedia Message Options
4. Tap Lock message on the options menu. A lock icon is displayed at the right hand side of the message. Delete a Message Thread You can delete a single message or several messages at a time. To delete a message thread: 1.
Page 73  Notifications: Enable this option if you wish to receive a notification when a new text or multimedia message arrives. • New message pop-up: Enable this option if you wish to see a new message in a pop-up window. • Preview: Enable this option if you wish to preview the contents of messages when new messages arrive.
Page 74: Create And Send Gmail
 Send message with Enter key: You can opt to send a message by simply using the Enter key. This menu allows you to select when this feature should be enabled.  Signature: Tap this to automatically add a signature to your messages (checkmark displays). ...
Page 75: Access Gmail
2. Enter a Google Account and tap NEXT. Note: If you do not already have a Google Account, tap OR CREATE NEW ACCOUNT and follow the on-screen prompts to create your new account. 3. Enter your Password and tap NEXT. 4.
Page 76: Read And Reply To Gmail Messages
3. Enter a recipient's address. As you enter text, matching addresses are displayed from your Contact list. You can tap a suggested address or continue entering text to enter a new one. 4. Enter a subject for the message in the Subject field. 5.
Page 77: Email
 You can add one or more people to an ongoing conversation by replying to all and then adding the new person's address(es) to the message.  All of the messages in the conversation are included in the new message; any messages that follow the message you forward are omitted.
Page 78: Open Email
Set Up a Corporate Email 1. Tap > > Email 2. Tap Microsoft Exchange (from the add new email account screen). 3. Enter your Email address and Password information, then tap NEXT. Consult your Network Administrator for further details.  Email address: Your Outlook work email address.
Page 79: Create And Send Email
Create and Send Email Create and send email using any account you have set up on your phone. Increase your productivity by attaching files such as images, videos, or documents to email messages. 1. From the Inbox, tap 2. Enter the recipient‟s email address in the To field. ...
Page 80: Configure And Sync Corporate Email Settings
Configure and Sync Corporate Email Settings You can sync and configure various settings for your corporate email and create a corporate email signature. Sync Your Accounts 1. Tap > > Settings > General tab > Accounts & sync. 2. Tap Microsoft Exchange, then select the Corporate account to reveal the account‟s synchronization settings screen.
Page 81 File size for Wi-Fi download: Allows you to choose when to use Wi-Fi for downloading files attached to emails. • Always Cc/Bcc me: Allows you to copy yourself to emails sent out. • Auto resend times: Set the number of tries to resend a failed email message. •...
Page 82: Data Services General Information (Sprint Spark Lte And 3G Networks)
Data Services General Information (Sprint Spark LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone. Important: Certain data services requests may require additional time to process.
Page 83: Data Connection Status And Indicators
■ > > Settings > General tab > System updates > Update profile.  Your profile will be automatically updated by the network. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status...
Page 84: Camera And Video
Camera and Video You can use the camera or camcorder to take and share pictures and videos. Your phone comes with a 16 megapixel rear camera and a 8 megapixel front camera with an auto-focus feature that lets you capture sharp pictures and videos. Note: Be sure to clean the lens with a microfiber cloth before taking pictures.
Page 85: Record Videos
Image/Video size: Allows you to set the resolution for your pictures and videos.  Cheese shutter: Allows you to take pictures with voice commands. When on, just say "Cheese", "Smile", "Whiskey", "Kimchi", or "LG" to take a picture. Camera and Video...
Page 86: Manual Mode On The Viewfinder
 Timer: Set your camera's timer. This is ideal if you want to be a part of the picture or video.  Grid: Allows you to easily take pictures and video by displaying grid lines for easy alignment.  SD card: Menu displayed if you have inserted an SD card. Set the storage location for your videos or pictures.
Page 87: Multi-Point Auto-Focus
● Tap to display a incline or a grid line for help with alignment. ● Tap to display a histogram. Multi-point Auto-focus When you take a picture, the Multi-point Auto-focus (AF) function operates automatically and will allow you to see a clear image. Gesture Shot The Gesture shot feature allows you to take a picture with a hand gesture using the front camera.
Page 88: 8X Zooming
You can quickly check the photos taken with the front camera without tapping on the screen. Note: Depending on the speed and angle of the gesture, this feature may not work properly. When the angle is changed after Quick preview, it will go back to the camera mode. You should go to Gallery to view the picture again.
Page 89: View Your Pictures
3. Tap to take a picture. – or – to record a video. Then tap to stop dual recording. View Your Pictures The Gallery is where you can access the Gallery of stored camera images. You can view them in a slideshow, share them with your friends, and delete and edit them.
Page 90: Timeline View
• Share: You can share the picture via various methods, such as Messaging or Bluetooth. • Delete: Deletes the picture.  While viewing a picture, tap to access the following options: SmartShare, Set image as, Move, Copy, Copy to Clip Tray, Lock, Slideshow, Rotate, Crop, Add location, Rename, Print, and Details.
Page 91: Video Options
 Home screen to assign the picture as a background image, crop the image and tap OK to assign the picture.  Lock screen wallpaper to assign the picture as a background image for your lock screen.  Wallpaper to assign the picture as a background image, crop the image and tap SET WALLPAPER to assign the picture.
Page 92: Live Zoom
Note: To activate screenshots, tap > Settings > Screenshot > On.  Volume: Tap to adjust the playback volume.  Lock/Unlock: Locks the touch keys to prevent unintentional touches. Live Zoom Live Zoom allows you to zoom in or zoom out on a portion of a video during playback, to make the desired section appear larger or smaller.
Page 93: Useful Apps And Features
Useful Apps and Features The following topics detail many of your phone‟s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. Navigation Your phone offers a number of location-based navigation programs to help you figure out where you are and get you where you‟re going.
Page 94: Google Hangouts
1. Tap > > Play Store 2. Tap the Search bar and search for "scout". 3. Tap Scout GPS Maps, Meetup & Chat from the results list. 4. Tap INSTALL, and then tap ACCEPT.  The app will be downloaded and installed on your phone. 5.
Page 95: Sprint Zone
Note: Sprint Zone categories and options are subject to change. Check back frequently for new content and updates. LG Health The LG Health helps you manage your health and maintain good exercise habits by tracking logs and competing with people. 1. Tap >...
Page 96: Qslide
Note: This feature is provided for user convenience. Please use for reference only. QSlide The QSlide function enables an overlay on your phone's display for easy multi-tasking. 1. While using an app that supports QSlide, tap or tap > QSlide to access QSlide. –...
Page 97: Quickremote
Tip: To quickly use the QuickRemote feature, touch and slide the Status bar downward and tap QuickRemote on the Quick Settings bar to activate it. to select Magic Remote setting (only for LG TVs), Edit remote name, Learn remote, Move remote, Delete remote, Settings, and Help.
Page 98: Quickmemo
2. Tap > Universal remote. 3. Enter the Remote name and tap OK. 4. Place the buttons you want on the remote at the desired location and tap NEXT. Note: Swipe to the left and right to view additional buttons. 5.
Page 99: Dual Window
 : Tap to use the eraser on the drawing you've added to the memo.  : Tap to save the current memo.  : Tap to select the desired options. Note: Please use a fingertip while using the QuickMemo+ feature. Do not use your fingernail. 3.
Page 100: Music
Music You can play audio files that are stored in your phone's storage. Copy audio files from your computer onto your phone before you open the Music application. The Music Player application supports audio files in numerous formats. Google Play Music Google Play Music lets you browse, shop, and play back songs purchased from the Google Play store app, as well as songs you have loaded to Google's server from your own music library.
Page 101: Back Up Your Downloaded Music Files
2. Select the song you want to play. Create a Playlist 1. Tap > > Music 2. Tap > Playlists > 3. Enter a name for your playlist and tap OK. 4. Select the songs you want to add to the playlist and tap ADD. Assign a Song as a Ringtone 1.
Page 102: Change Calendar View
In order to sync with your Google calendar, you must sign in to a Google Account on your phone. See Google Account. ■ > > Calendar  If you have created or subscribed to more than one calendar through Google Calendar on the web, events from each calendar are displayed in a different color.
Page 103: Edit Or Delete An Event
2. Add details about the event.  Enter a name and other optional details about the event, just as you would on Google Calendar (on the web). If you have more than one calendar, you can choose the calendar to which to add the event.
Page 104: Respond To An Event Reminder
Respond to an Event Reminder If you set a reminder for an event, the reminder notification appears in the Status bar when the reminder time arrives. (See Notification panel.) 1. If you receive notifications in the Status bar, drag the Notification panel down to your notifications. Tap the event notification to open the list of Calendar notifications.
Page 105: Folders
 Clear search history: Allows you to remove all the searches you have performed. ● > > Calendar and then tap > Settings > Notification settings.  Default reminder time: Allows you to select the default time set for event reminders. ...
Page 106: Additional Clock Features
Check the Time You can check the time any time on your phone. The current time displays in the upper right corner of the Status bar. Many widgets and lock screens also display the time and provide options for how time is displayed.
Page 107: World Clock
Timer The timer provides a countdown timer. 1. Tap > > Clock > Timer tab. 2. Tap the Hour/Minute/Second sections to set the timer. 3. Tap > Settings to set the following options:  Alarm with vibration: Set the phone vibrate along with the alert sound. (A checkmark appears.) ...
Page 108: Calculator
 While measuring time, tap to view lap times. Calculator You can use the Calculator application to solve math problems. 1. Tap > > Calculator 2. Enter numbers and arithmetic operators on the screen.  to delete the last number or operator you entered. Touch and hold to delete numbers repeatedly.
Page 109: Connectivity
Connectivity The following topics address your phone‟s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Connections Optimizer The Connections Optimizer is a tool that automatically selects the best mobile network for your phone, including "remembered" Wi-Fi networks. About Connections Optimizer The Connections Optimizer helps you manage and enhance your data experience by finding and connecting to "remembered"...
Page 110: Transfer Files Between Your Phone And A Computer
Transfer Files Between Your Phone and a Computer You can use the supplied USB connector to connect your phone directly to your computer and transfer music, pictures, and other content files. For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder.
Page 111: Wi-Fi
5. If available, select a drive (SD card for microSD card or Internal storage for internal phone storage). 6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer. 7. When you are done, disconnect your phone from your computer. ...
Page 112: Wi-Fi Settings
Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options. 1. Tap > > Settings > Networks tab. 2. Tap Wi-Fi. 3. Tap the Wi-Fi switch to turn Wi-Fi on  You will see the names and security settings of in-range Wi-Fi networks. ...
Page 113: Wi-Fi Hotspot
 If a connection is not accepted after a certain period, the connection request is cancelled.  To stop a connection, tap the a device > OK. Wi-Fi Hotspot Wi-Fi Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices.
Page 114: Bluetooth
 USB tethering: Connect your phone to the target device with the supplied USB cable.  Bluetooth: Pair your phone with the other device via Bluetooth. Tip: For additional support with tethering, tap Help from the tethering menu. Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones.
Page 115: Pair Bluetooth Devices
Tip: You can also turn Bluetooth on or off with the toggle menu in the Notification panel. Drag the Status bar down to display the Notification panel and then tap Bluetooth to turn Bluetooth on or off. Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals.
Page 116: Send Information Using Bluetooth
The pairing and connection status is displayed below the device‟s name in the Bluetooth devices section. When the device is connected to your phone, the Bluetooth paired icon is displayed in the Status bar. Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls.
Page 117: Smartshare
For a vCard contact file, if there are multiple vCard files on your storage card, you can choose to import one, several, or all of those contacts to your contacts list. SmartShare SmartShare allows you to receive multimedia content via LG phone and tablets. 1. While viewing the content you want to share, tap > SmartShare.
Page 118: Prepare Your Phone For Vpn Connection
1. Tap > > Settings > Networks tab > More > VPN > Basic VPN or LG VPN. 2. Tap Add Basic VPN network or Add LG VPN network. Note: A screen lock is required to configure VPN. 3. Configure the settings according to the security details you have obtained from your network administrator.
Page 119 Disconnect From a VPN 1. Drag the Status bar down to open the Notification panel. 2. Tap the VPN connection, and then tap Disconnect VPN to disconnect. Connectivity...
Page 120: Settings
Settings This section provides an overview of items you can change using your phone‟s System settings menus. Networks Settings This group of settings lets you control your phone's Wi-Fi, Bluetooth, Tethering, VPN, Mobile networks, and more. Airplane Mode Airplane Mode (flight mode) allows you to use many of your phone‟s features, such as games, and music, when you are in an airplane or in any other area where making or receiving calls or data is prohibited.
Page 121: Bluetooth Settings
Important: If you are in an active Wi-Fi call and go out of range of your Wi-Fi network, the call will be dropped. Bluetooth Settings Your phone‟s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more.
Page 122: Check For Voicemail Messages While Roaming
Check for Voicemail Messages While Roaming When you are roaming off the Nationwide Sprint Network, you may not receive a notification of new voicemail messages on your phone. Callers can still leave messages, but you will need to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time.
Page 123: Share & Connect
To place roaming calls with Call Guard on: 1. Tap > 2. Enter 1 + area code + the seven-digit number and tap To answer incoming roaming calls with Call Guard on: 1. Swipe in any direction. A message will be displayed notifying you that roaming charges will apply.
Page 124: Android Beam
2. Tap Media sever and checkmark the Content sharing checkbox to allow nearby devices to access your content. Miracast You can mirror the phone screen and sound onto a LG Miracast dongle or TV wirelessly. 1. Tap > > Settings >...
Page 125: Tethering Settings
Tips: To start the Miracast feature quickly, tap the Miracast icon in the Notification panel. While mirroring, Wi-Fi Hotspot cannot be used simultaneously. Printing The Printing menu allows you to manage your Google Cloud Print settings and print jobs. ■ >...
Page 126: More Networks Settings
 Tap the Broadcast SSID field to decide if you want your hotspot to be displayed to other devices.  To limit the number of phones to share your phone‟s data connection, tap Max users and select the number of the phones to limit. 5.
Page 127: Sound Settings
2. Choose from the following options:  Tap Global to turn on the Global radio band.  Tap LTE/CDMA to turn on the LTE/CDMA radio band.  Tap CDMA to turn on the CDMA radio band.  Tap GSM/UMTS to turn on the GSM/UMTS radio band. Connections Optimizer Your phone can be set to automatically connect you to Wi-Fi networks on your device‟s remembered list and, if applicable, to the Sprint 4G Network.
Page 128: Volume
Volume Adjust your phone's volume settings to suit your needs and your environment. 1. Tap > > Settings > Sound tab. 2. Tap Volume. 3. Adjust each volume level.  Ringtone & notifications: Changes the volume of your call ringtones and notifications (if applicable).
Page 129: Vibration Strength
1. Tap > > Settings > Sound tab. 2. Tap Ringtone ID. 3. To activate this feature, tap the switch 4. Tap Compose ringtones for to select if you want to create ringtones for everyone, your contacts, or your favorites. Vibration Strength Set vibrate strength for incoming calls, notifications and touch feedback.
Page 130: Lock Screen
3. Set the desired options as needed. Lock Screen Allows you to choose if you want to show or hide notifications on the lock screen. 1. Tap > > Settings > Sound tab. 2. Tap Lock screen. 3. Tap the desired option. Apps Allows you to prevent apps from displaying notifications or set apps to show notifications with priority when Do not disturb is set to Priority only.
Page 131: Display Settings
3. Tap a sound to select it and to hear it. If you want to set the sound, tap OK. If not, select another sound or tap CANCEL. Vibrate on Tap Vibrate when tapping the Home touch buttons and during other UI interactions. 1.
Page 132 3. Choose Home (standard Android layout) or EasyHome (simplified version for users less familiar with Android navigation). Smart Bulletin Include an additional Home screen showing customized info. 1. Tap > > Settings > Display tab. 2. Tap Home screen > Smart Bulletin. 3.
Page 133: Lock Screen
3. Tap the Allow Home screen looping checkbox. (A checkmark will appear.) Help Allows you to view help tips for the Home screen. Lock Screen Lock screen menu lets you configure screen lock options. Select Screen Lock You can increase your phone's security by setting up a Knock Code, pattern, PIN, or password. When these features are enabled, you must draw the correct unlock pattern, enter the PIN, or enter the password on the screen to unlock and regain access to the phone.
Page 134 Smart Lock Allows you to set when to automatically unlock the phone. 1. Tap > > Settings > Display tab. 2. Tap Lock screen > Smart Lock. Note: If you use this function, set a screen lock first. Screen Swipe Effect Choose the desired screen swipe effect when you swipe the screen.
Page 135: Home Touch Buttons
3. Tap the Weather animation checkbox to show weather animation. (A checkmark will appear.) Contact Info for Lost Phone Select whether to display the owner information on the lock screen and customize the owner information. 1. Tap > > Settings >...
Page 136: Font Type
2. Tap Home touch buttons > Color. 3. Tap the desired color theme from the list. To select which apps hide the home touch buttons: 1. Tap > > Settings > Display tab. 2. Tap Home touch buttons > Hide Home touch buttons. 3.
Page 137: Screen Timeout
2. Tap the Auto-rotate screen checkbox to automatically rotate the screen. (A checkmark will appear.) – or – To disable the auto-rotate feature, tap the Auto-rotate screen checkbox again so that the checkmark is removed. Note: Some applications on your phone do not support the Auto-rotate feature. Screen Timeout Select how long the display screen remains backlit after you touch the screen or press a key before the screen darkens.
Page 138: General Settings
Spelling Correction Allows spelling correction when using the on-screen keyboard. Keyboard & Input Methods Shows the default keyboard type. Checkmark the keyboard you want to use from Google Keyboard, LG to configure each keyboard‟s settings. Keyboard, or Google voice typing. Tap Voice Search Tap to configure the Voice Search settings.
Page 139: Accounts & Sync
> General tab. 2. Tap Cloud. 3. To add an account, tap ADD ACCOUNT and select Drive, Box, Dropbox, LG Cloud or OneDrive. 4. After signing in, tap the cloud menu in Gallery or Music app to use cloud content.
Page 140 Vision The Vision setting allows you to configure the visual options. 1. Tap > > Settings > General tab > Accessibility > Vision. 2. Set the following options:  TalkBack: Tap the TalkBack switch to turn it on. Tap Settings at the bottom of the screen to adjust the TalkBack settings.
Page 141  Audio type: Checkmark to change the sound to Mono or Stereo.  Sound balance: To manually adjust the sound direction. Motor & Cognition The Motor and cognition setting allows you to configure motor and cognition options. 1. Tap > >...
Page 142: Shortcut Key
Shortcut Key Shortcuty Key provides quick access to apps by pressing the Volume Buttons twice when the screen is off or locked. QuickMemo+: Press the Volume Up Button twice. Camera: Press the Volume Down Button twice. ■ > > Settings >...
Page 143: Smart Settings
Certificate Management Allows you to manage certificates. ● Trusted Credentials Checkmark to allow applications to access your phone‟s encrypted store of secure certificates and related passwords and other credentials. You use credential storage to establish some kinds of VPN and Wi-Fi connections. If you have not set a password for the secure credential storage, this setting is dimmed.
Page 144: Date & Time
1. Tap > > Settings > General tab > Dual window. 2. Tap the Dual window switch to activate. 3. Tap the Auto-open option to open links or email attachments in Dual window. (A checkmark will appear.) 4. Tap Help to view additional information on using Dual window. Date &...
Page 145: System Updates
System Updates From time to time, updates may become available for your phone. You can download and apply updates through the Settings menu. ■ > > Settings > General tab > System updates. Apps The apps menu lets you view details about the applications installed on your phone, manage their data, force them to stop, and set whether you want to permit installation of applications that you obtain from websites and email.
Page 146: Backup & Reset
> > Settings > General tab > Backup & reset. LG Backup Backs up all information on the device and restores it in the event of data loss or replacement. Back Up My Data You can back up app data, Wi-Fi passwords, and other settings to Google servers.
Page 147: Copyright Information
All materials in this guide including, without limitation, the design, the text, and any marks are the property of LG Electronics, Inc. Copyright © 2015 LG Electronics, Inc. ALL RIGHTS RESERVED. LG and the LG logo are registered trademarks of LG Electronics, Inc. LG LS991 is a trademark of LG Electronics, Inc.
Page 148: For Assistance
For Assistance The following topics address areas of support for your device, such as account information. Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account.
Page 149: Sprint Support Services
● Shop for the latest Sprint phones. ● View available Sprint service plans and options. ● Learn more about data services and other products like games, ringtones, screen savers, and more. From Your Sprint Phone 1. Tap > > > Dial tab. 2.
Page 150: Index
Index 8X Zooming, 79 Change Your Main Greeting via the Voicemail About Phone, 137 Menu, 52 About the User Guide, 1 Charge the Battery, 9 Access Gmail, 66 Check Contacts, 56 Accessibility, 130 Chrome Browser, 74 Accounts & Sync, 130 Clock, 96 Activate This Device, 135 Cloud, 130...
Page 151 Record Videos, 76 Interruptions, 120 Reinstall an Application, 32 Language & Input, 129 Remove microSD Card, 9 LG Health, 86 Reply to or Delete an Email Message, 70 Live Zoom, 83 Respond to an Event Reminder, 95 Location, 129 Review Visual Voicemail, 50...
Page 152 Feature, 33 Sign into Your Google Account, 30 Unmount the microSD Card, 8 Smart Settings, 134 Update Firmware, 35 SmartShare, 108 Update LG Software, 35 Sound Profile, 118 Update PRL, 34 Sound Settings, 118 Update Profile, 34 Sound with Vibration, 120...

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