Heat & Glo SL-550TR-E Owner's Manual
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Heat & Glo SL-550TR-E Owner's Manual

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See also: Installation Manual
Para obtener un ejemplar en Español de este
Manual del propietario, visite www.heatnglo.com.
Models:
SL-550TR-E
SL-750TR-E
SL-950TR-E
SL-550TR-IPI-E
SL-750TR-IPI-E
SL-950TR-IPI-E
• Important operating
a n d m a i n t e n a n c e
instructions included.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas sup-
plier's instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or the
gas supplier.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.
See Table of Contents for location of additional Commonwealth
of Massachusetts requirements.
NOTICE
DO NOT DISCARD THIS MANUAL
• Read, understand and follow
these instructions for safe
installation and operation.
Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. AC • 3/15
Pour demander un exemplaire en français de ce Manuel
du propriétaire, visitez www.heatnglo.com.
Owner's Manual
Installation and Operation
• Leave this manual with
party responsible for use
and operation.
DANGER
HOT GLASS WILL
DO NOT TOUCH GLASS
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and shall be installed for
the protection of children and other at-risk
individuals.
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer's
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certifi ed kit is used.
CAUSE BURNS.
UNTIL COOLED.
1

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Summary of Contents for Heat & Glo SL-550TR-E

  • Page 1 Para obtener un ejemplar en Español de este Pour demander un exemplaire en français de ce Manuel Manual del propietario, visite www.heatnglo.com. du propriétaire, visitez www.heatnglo.com. Owner’s Manual Installation and Operation Models: SL-550TR-E SL-750TR-E SL-950TR-E SL-550TR-IPI-E SL-750TR-IPI-E SL-950TR-IPI-E NOTICE DO NOT DISCARD THIS MANUAL •...

  • Page 2: Congratulations

    Read this manual before installing or operating this appliance. Please retain this owner’s manual for future reference. A. Congratulations This owner’s manual should be retained for future reference. We suggest that you keep it with your other Congratulations on selecting a Heat & Glo gas fi replace, an important documents and product manuals.

  • Page 3: Table Of Contents

    Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. •...
  • Page 4 13 Finishing A. Splatter Guard ....... . . 54 B. Mantel and Wall Projections ..... . . 56 C.

  • Page 5: Limited Lifetime Warranty

    B. Limited Lifetime Warranty Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance...
  • Page 6 B. Limited Lifetime Warranty (continued) WARRANTY CONDITIONS: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • This warranty is only valid while the HHT appliance remains at the site of original installation. •...

  • Page 7: Listing And Code Approvals

    Listing and Code Approvals A. Appliance Certifi cation C. BTU Specifi cations Maximum Minimum Orifi ce MODELS: SL-550TR-E, SL-750TR-E, SL-950TR-E Models Input Input Size (U.S. or Canada) LABORATORY: Underwriters Laboratories, Inc. (UL) BTU/h BTU/h (DMS) TYPE: Direct Vent Heater SL-550TR-E (NG)

  • Page 8: Requirements For The Commonwealth Of Massachusetts

    Inspection Note: The following requirements reference various The state or local gas inspector of the side wall horizon- Massachusetts and national codes not contained in this tally vented gas fueled equipment shall not approve the document. installation unless, upon inspection, the inspector ob- serves carbon monoxide detectors and signage installed H.

  • Page 9: User Guide

    User Guide Operating Instructions A. Appliance Safety • Teach children to NEVER touch the fi replace. WARNING! DO NOT operate fi replace before reading • Consider not using the fi replace when children will be and understanding operating instructions. Failure present.

  • Page 10: Fan Kit (Optional)

    C. Fan Kit (optional) F. Fixed Glass Assembly If desired, a fan kit may be added. Contact your dealer to See Section 14.G. order the correct fan kit. G. Remote Controls, Wall Controls and Wall D. Clear Space Switches WARNING! DO NOT place combustible objects in front Follow the instructions supplied with the control installed of the fi...

  • Page 11: Lighting Instructions (Ipi)

    I. Lighting Instructions (IPI) The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong battery life, remove them when using the transformer. FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not follow these instructions exactly, a fi re or explosion may result causing property damage, personal injury or loss of life. •...

  • Page 12: Lighting Instructions (Standing Pilot)

    J. Lighting Instructions (Standing Pilot) FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not follow these instructions exactly, a fi re or explosion may result causing property damage, personal injury or loss of life. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas sup- A.

  • Page 13: After Fireplace Is Lit

    K. After Fireplace is Lit Initial Break-in Procedure • The fireplace should be run three to four hours continuously on high. • Turn the fi replace off and allow it to completely cool. • Remove fi xed glass assembly. See Section 14.G. •...

  • Page 14: Maintenance And Service

    Maintenance and Service Surrounds, Decorative Fronts Any safety screen or guard removed for servicing must be Frequency: Annually replaced prior to operating the fi replace. By: Homeowner When properly maintained, your fi replace will give you Tools needed: Protective gloves, stable work surface many years of trouble-free service.

  • Page 15: Burner Ignition And Operation

    Tools needed: Protective gloves, drop cloth and a stable • Check for smooth lighting and ignition carryover to all work surface. ports. Verify that there is no ignition delay. • Inspect gasket seal and its condition. • Inspect for lifting or other fl ame problems. •...

  • Page 16: Installer Guide

    Installer Guide Getting Started A. Typical Appliance System NOTICE: Illustrations and photos refl ect typical installations and are for design purposes only. Illustrations/diagrams are not drawn to scale. Actual product may vary from pictures in manual. HORIZONTAL TERMINATION CAP Note: Dual venting configurations (SECTION 10.L) ARE NOT allowed.

  • Page 17: Design And Installation Considerations

    B. Design and Installation Considerations D. Inspect Appliance and Components Heat & Glo direct vent gas appliances are designed to • Carefully remove the appliance and components from operate with all combustion air siphoned from outside of the packaging. the building and all exhaust gases expelled to the outside. •...

  • Page 18: Framing And Clearances

    Due to high temperatures, the appliance should be locat- ed out of traffi c and away from furniture and draperies. Models Min. Min. 59-1/2 62-1/4 16-1/4 48-1/2 68-3/4 15-1/16 7-1/2 7-1/8 SL-550TR-IPI-E SL-550TR-E 1067 1511 1118 1581 1232 1746 See Section 45-1/2 64-3/8 45-1/2 64-3/8 16-1/4 48-1/2...

  • Page 19: Constructing The Appliance Chase

    Appliance Opening Opening Opening Opening (Height) (Width) (Width) (Width) (Depth) (Depth) 8-5/8 34-3/4 16-1/4 16-1/4 SL-550TR-E 8-5/8 38-1/4 16-1/4 16-1/4 SL-750TR-E 1067 8-5/8 42 1/4 16-1/4 16-1/4 SL-950TR-E 1073 1245 * Adjust framing dimensions for interior sheathing (such as sheetrock) C** Add 12 inches for rear venting with one 90°...

  • Page 20: Mantel And Wall Projections

    WITH APPLIANCE 1/2 in. 1/2 in. NON-COMBUSTIBLE ZONE NON-COMBUSTIBLE ZONE Figure 5.4 Non-Combustible Zone Figure 5.7 Non-Combustible Zone Models: SL-550TR-E, SL-750TR-E Models: SL-950TR-E, SL-950TR-IPI-E SL-550TR-IPI-E, SL-750TR-IPI-E Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. AC • 3/15...

  • Page 21: Termination Locations

    Termination Locations A. Vent Termination Minimum Clearances 6 in. (minimum) up to 20 in. 18 in. minimum WARNING 152 mm/508 mm 457 mm 20 in. and over 0 in. minimum Fire Risk. Gas, Wood or Fuel Oil Maintain vent clearance to combustibles as Termination Cap specifi...
  • Page 22 H or i Electrical Service = VENT TERMINAL = AIR SUPPLY INLET = AREA WHERE TERMINAL IS NOT PERMITTED = 12 inches....clearances above grade, veranda, Covered Alcove Applications porch, deck or balcony (Spaces open only on one side and with an overhang) = 12 inches....clearance to window or door that may = 6 inches ...

  • Page 23: Vent Information And Diagrams

    Vent Information and Diagrams A. Approved Pipe This appliance is approved for use with Hearth & Home Technologies DVP or SLP venting systems. Refer to Sec- tion 16B for vent component information. DO NOT mix pipe, fi ttings or joining methods from differ- ent manufacturers.

  • Page 24: Use Of Flex Vent

    E. Use of Flex Vent The fl ex vent must be supported with 3 in. the spacing between support intervals TERMINATION CAP CLEARANCE not exceeding 4 feet, with no more than 1/2 inch sag between supports. A support is required at each change in venting direction, and in any location where it is necessary to maintain the necessary clearance to combustibles.

  • Page 25: Vent Diagrams

    F. Vent Diagrams Top Vent - Horizontal Termination Venting with one 90º elbow Maximum Note: Use SLP Series Minimum components only. SL-550TR-E SL-750TR-E SL-950TR-E 90 Elbow * 2 ft. 610 mm 2 ft. 610 mm 1 ft. 305 mm Note: There MUST be a 25% 1/2 ft.*...
  • Page 26 Top Vent - Horizontal Termination Venting with two 90º elbows Maximum Note: Use SLP Series V Minimum components only. SL-550TR-E SL-750TR-E SL-950TR-E 90 Elbow * 1/2 ft. 152 mm 1/2 ft. 152 mm 0 ft. 0 mm Note: There MUST be a 25% 1/2 ft.*...
  • Page 27 Top Vent - Horizontal Termination Venting with three 90º elbows Maximum Note: Use SLP Series Minimum components only. SL-550TR-E SL-750TR-E SL-950TR-E Min. 90 Elbow ** 2 ft. 610 mm 2 ft. 610 mm 2 ft. 610 mm 1/2 ft.** 152 mm 6 ft.
  • Page 28 Top Vent - Vertical Termination Exhaust restrictor Instructions No Elbows 1. Install the exhaust restrictor over the center of the ex- haust outlet in the fi rebox (see Figure 7.8). = 60 ft. Max. (18.3 m) 2. Center the exhaust restrictor in the open end of the exhaust outlet and secure through the slots on the ex- haust restrictor with the 2-1/4 in.
  • Page 29 Top Vent - Vertical Termination Venting with two 90º elbows SL-550TR-E SL-750TR-E SL-950TR-E MIN. H MAX. H MAX. H MAX. MIN. 90 Elbow 1-1/2 ft. 457 mm 1-1/2 ft. 457 mm 1 ft. 305 mm 1/2 ft. 152 mm 2 ft.
  • Page 30 Top Vent - Vertical Termination Venting with three 90º elbows SL-550TR-E SL-750TR-E SL-950TR-E MIN. H MAX. H MAX. H MAX. MIN. 90 Elbow 1/2 ft. 152 mm 1/2 ft. 152 mm 0 ft. 0 mm 1/2 ft. 152 mm 1 ft.
  • Page 31 Top Vent - Vertical Termination Venting with four 90º elbows MIN. MAX. MIN. MAX. MIN. Note: Use SLP Series 1-1/2 ft. 457 mm 4 ft. 1.2 m 4 ft. 1.2 m 4 ft. 1.2 m 3-1/2 ft. 1.0 m components only. Maximum= 40 ft.
  • Page 32 Figure 7.12 Rear Vent - Horizontal Termination = 9 in. (229 mm) Maximum One 45º Elbow For corner installation of models SL-550TR-E and SL-750TR-E ONLY Note: Use DVP Series components only. Note: Do not use a 45º elbow for SL-950TR-E. Use two 90º...
  • Page 33 Rear Vent - Horizontal Termination Venting with two 90º elbows MAX. MIN. MAX. MAX. 1-1/2 ft. 457 mm Back to back elbows 1 ft. 305 mm 2-1/2 ft. 762 mm 3 ft. 914 mm 1 ft. 305 mm 3 ft. 914 mm 6 ft.
  • Page 34 Rear Vent - Vertical Termination Note: Use DVP Series components only. Venting with one 90º elbow MIN. MAX. 1 ft. 305 mm 3-1/2 ft. 1.1 m 2 ft. 610 mm 5-1/2 ft. 1.7 m 3 ft. 914 mm 7-1/2 ft. 2.3 m H MAX.
  • Page 35 Rear Vent - Vertical Termination Venting with three 90º elbows MIN. MAX. MAX. MAX. Back to back elbows 1-1/2 ft. 457 mm 1 ft. 305 mm 2-1/2 ft. 762 mm 1 ft. 305 mm 3-1/2 ft. 1.1 m 3 ft. 914 mm 6-1/2 ft.

  • Page 36: Coaxial To Colinear Venting

    Coaxial to Colinear Venting OUTSIDE FACE OF The coaxial to colinear adapter (DV-46DVA-GCL) is ap- FIREPLACE proved for installations into solid fuel masonry or factory built fi replaces that have been installed in accordance EXHAUST VENT PIPE with the National, Provincial, State and local building codes.

  • Page 37: Rear Vent

    Connecting the DV-46DVA-GCL Adapter to Appliance • Attach one section of fl exible vent pipe to the inlet collar on top of the DV-46DVA-GCL adapter with three self- Top Vent tapping screws. • Remove top seal cap and insulation if equipped. See •...

  • Page 38: Vent Clearances And Framing

    * When using SLP pipe, minimum clearances from the vent pipe to combustible materi- als at inside wall firestops are: Top: 2-1/2 in. (64 mm) Bottom: 1/2 in. (13 mm) Sides: 1 in. (25 mm) 24-3/8 23-3/8 Figure 8.1 Horizontal Venting Clearances To Combustible SL-550TR-E Materials 27-7/8 26-7/8 SL-750TR-E 1041 1016 31-7/8...

  • Page 39: Install The Ceiling Firestop

    C. Install the Ceiling Firestop A ceiling fi restop MUST be used between fl oors and attics. • DVP pipe only - Frame an opening 10 in. by 10 in. (254 mm by 254 mm) whenever the vent penetrates a ceiling/fl oor (see ATTIC ABOVE Figure 8.3).

  • Page 40: Appliance Preparation

    Appliance Preparation A. Top Vent Note: Actual unit may look different than the fi replace shown in this section. CAUTION! Risk of Cuts, Abrasions or Flying Debris. Wear protective gloves and safety glasses during instal- lation. Sheet metal edges are sharp. NOTICE: Once appliance is set up for top or rear venting, it CANNOT be changed at a later time.

  • Page 41: Rear Vent

    NOTICE: Once the seal cap has been removed it CANNOT be reattached. 2 SCREWS Figure 9.7 To attach the fi rst section of vent pipe, make sure to use the fi berglass gasket to seal between the fi rst Figure 9.10 Fold the center parts of the retaining band vent component and the outer fi...

  • Page 42: Securing And Leveling The Appliance

    C. Securing and Leveling the Appliance WARNING! Risk of Fire! Prevent contact with: • Sagging or loose insulation • Insulation backing or plastic • Framing and other combustible materials Block openings into the chase to prevent entry of blown- in insulation. Make sure insulation and other materials are secured.

  • Page 43: Installing Vent Pipe (Dvp And Slp Pipe)

    Installing Vent Pipe (DVP and SLP Pipe) A. Assemble Vent Sections (DVP Pipe Only) Attach Vent to the Firebox Assembly Note: The end of the pipe sections with the lanced tabs will face toward the appliance. Attach the fi rst pipe section to the starting collar: •...

  • Page 44: Assemble Vent Sections (Slp Pipe Only)

    B. Assemble Vent Sections (SLP Pipe Only) C. Assemble Slip Sections To attach the fi rst vent component to the starting collars • Slide the inner fl ue of the slip section into the inner fl ue of of the appliance: the pipe section and the outer fl...

  • Page 45: Secure The Vent Sections

    E. Disassemble Vent Sections D. Secure the Vent Sections • Rotate either section (see Figure 10.10) so the seams • Vertical runs originating off the top of the appliance, with on both pipe sections are aligned as shown in Figure no offsets, must be supported every 8 ft.

  • Page 46: Install Decorative Ceiling Components (Slp Only)

    F. Install Decorative Ceiling Components LEVEL (SLP only) A decorative ceiling thimble can be installed on a fl at ceil- CATHEDRAL CEILING ing through which the vent passes. The decorative ceiling SUPPORT BOX thimble is used to cover the fi restop. •...

  • Page 47: Install Metal Roof Flashing

    G. Install Metal Roof Flashing • See minimum vent heights for various pitched roofs (Figure 10.14) to determine the length of pipe to extend CAULK through the roof. • Slide the roof fl ashing over the pipe sections extending through the roof as shown in Figure 10.15. HORIZONTAL OVERHANG 2 FT.

  • Page 48: Install Vertical Termination Cap

    I. Install Vertical Termination Cap K. Heat Shield Requirements for Horizontal Termination • Attach the vertical termination cap by sliding the inner collar of the cap into the inner fl ue of the pipe section WARNING! Risk of Fire! To prevent overheating and fi re, while placing the outer collar of the cap over the outer heat shields must extend through the entire wall thick- fl...

  • Page 49: Install Horizontal Termination Cap (Dvp And Slp Pipe)

    L. Install Horizontal Termination Cap (DVP Note: When using termination caps with factory-supplied heat shield attached, no additional wall shield fi restop is and SLP Pipe) required on the exterior side of a combustible wall. WARNING! Risk of Fire! The telescoping fl ue section of the termination cap MUST be used when connecting vent.

  • Page 50: Gas Information

    11 11 Gas Information A. Fuel Conversion C. Gas Connection • Make sure the appliance is compatible with available gas • Refer to Reference Section 16 for location of gas line types. access in appliance. • Conversions must be made by a qualified service •...

  • Page 51: Electrical Information

    Electrical Information B. Intellifi re Ignition System Wiring A. Wiring Requirements • Wire the appliance junction box to 110-120 VAC for NOTICE: This appliance must be electrically wired proper operation of the appliance. and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code WARNING! Risk of Shock or Explosion! DO NOT wire ANSI/NFPA 70-latest edition or the Canadian Electric...
  • Page 52 IGNITION MODULE 3 VAC INTERMITTENT PILOT IGNITOR NOTE: 1. Ignition module, valve, pilot, and wall switch operate on 3 volts. 110-120 VAC is required at junction box unless equipped with battery back-up. TRANSFORMER WHITE 3 VAC ORANGE GROUND TO FIREPLACE PLUG IN CHASSIS WIRES...

  • Page 53: Electrical Service And Repair

    PILOT THERMOPILE THERMOCOUPLE PIEZO THERMOSTAT WIRE ASSEMBLY WHITE VALVE Figure 12.4 Standing Pilot Ignition Wiring Diagram E. Electrical Service and Repair WARNING! Risk of Shock! Label all wires prior to dis- connection when servicing controls. Wiring errors can Romex cause improper and dangerous operation. Verify proper Connector operation after servicing.

  • Page 54: Finishing

    Finishing A. Splatter Guard The splatter guard is a piece of corrugated material used to protect the appliance during the installation process before fi nishing work on the whole hearth is complete. Splatter guards may be factory installed or accompany the decorative front of the unit, depending on the fi...
  • Page 55 Step 5. Fold bottom fl ap along score line as indicated in Figure 13.6 and tuck into valve access area of appliance. Splatter guard should fi t securely on front of unit. Figure 13.9 Once plumbing and wiring are complete on the fi replace, the lower access panel may be closed until the time that the Figure 13.6 splatter guard must be removed for fi...

  • Page 56: Mantel And Wall Projections

    BOARD SHIPPED WITH APPLIANCE 1/2 in. 1/2 in. NON-COMBUSTIBLE ZONE Figure 13.16 Non-Combustible Zone Models: SL-950TR-E, SL-950TR-IPI-E Figure 13.13 Non-Combustible Zone Models: SL-550TR-E, SL-750TR-E SL-550TR-IPI-E, SL-750TR-IPI-E Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. AC • 3/15...

  • Page 57: Facing Material

    TOP AND SIDE SEAL JOINT BOTTOM 1 INCH (SHADED AREA) MAY BE COVERED WITH COMBUSTIBLE OR NON-COMBUTIBLE MATERIAL Figure 13.17 Facing Materials Models: SL-550TR-E, SL-750TR-E SL-550TR-IPI-E, SL-750TR-IPI-E Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. AC • 3/15...

  • Page 58: Decorative Fronts

    D. Decorative Fronts Only decorative fronts certifi ed for use with this appliance model may be used. Contact your dealer for a list of dec- orative fronts that may be used. Once you have deter- mined what kind of decorative front and fi nishing material is going to be used on the fi...

  • Page 59: Elevated Hearth Systems

    E. Elevated Hearth Systems Use the table below to identify the hearth system that will be used. The table will also help identify effects on the various dimensions. Some hearth systems will elevate the appliance off the fl oor at a given dimension. For example, if appliance will be used with a Kenwood Cabinet with Base, the appliance will be elevated 9-1/4 in.

  • Page 60: Appliance Setup

    Appliance Setup A. Remove Fixed Glass Assembly Placing the Lava Rock See Section 14F for Lava Rock placement instructions. See Section 14.G. • Place lava rock on base pan. Do NOT place on burner B. Remove the Shipping Materials top. Remove shipping materials from inside or underneath the Placing the Ember Material fi...

  • Page 61: Install The Log Assembly

    F. Install the Log Assembly Log Set Assembly: LOGS-550-E, 750-E, 950-E Model: SL-550TR-E, 750TR-E, 950TR-E, If the gas logs have been factory installed they should not SL-550TV-E, SL-750TV-E, SL-950TV-E need to be positioned. If the logs have been packaged separately, refer to the following instructions.
  • Page 62 Log should touch lava rock retainer Log should touch lava rock retainer Pin hole Pin hole Mate shoulder screw with pin hole Mate shoulder screw with pin hole Figure 6 Figure 6 Figure 7 Figure 7 Log #3: Locate the pin hole on the underside of log #3. Mate the pin hole with the shoulder screw located on the burner top.

  • Page 63: Fixed Glass Assembly

    • Install optional trim kits and/or surrounds using the Shutter Settings instructions included with the accessory. Models • Use non-combustible materials to cover the gap between SL-550TR-E the sheet rock and the appliance (when applicable to the 3/16 in. 3/16 in. SL-550TR-IPI-E model).

  • Page 64: Troubleshooting

    Troubleshooting With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualifi ed service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician. Contact your dealer to arrange a service call by a qualifi...
  • Page 65 Troubleshooting (continued) Symptom Possible Cause Corrective Action 3. (Continued) C. Valve. Turn the valve knob to the ON position. Place the ON/ OFF switch in the ON position. Take a reading with a millivolt meter at the thermopile terminals. The millivolt meter should read greater than 125mV.

  • Page 66: Intellifi Re Ignition System

    B. Intellifi re Ignition System Symptom Possible Cause Corrective Action 1. Pilot won’t light. A. Incorrect wiring. Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are The ignitor/module connected to correct terminals on module and pilot assembly. makes noise, but no B.
  • Page 67 Intellifi re Ignition System - (continued) Symptom Possible Cause Corrective Action A. A shorted or loose connection in fl ame Verify all connections to wiring diagram in manual. Verify 4. Pilot lights but contin- sensing rod. connections underneath pilot assembly are tight. Verify con- ues to spark, and main nections are not grounding out to metal chassis, pilot burn- burner will not ignite.

  • Page 68: Reference Materials

    39-15/16 1015 8-13/16 8-13/16 16-5/16 16-5/16 25-3/4 30-3/4 12-7/8 15-3/8 15-7/8 15-7/8 6-5/8 6-5/8 2-3/16 2-3/16 30-1/16 33-9/16 Figure 16.1 Appliance Dimensions - SL-550TR-E, SL-750TR-E Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. AC • 3/15...
  • Page 69 Ø GAS LINE ACCESS Ø ELECTRICAL ACCESS SL-950TR-E Location Inches Millimeters 1218 1092 39-1/16 23-9/16 41-9/16 1056 3-9/16 6-7/8 30-7/8 41-7/8 1063 43-15/16 1117 8-13/16 16-5/16 37-3/4 18-7/8 15-11/16 6-5/8 2-3/16 37-9/16 Figure 16.2 Appliance Dimensions - SL-950TR-E Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. AC • 3/15...
  • Page 70 FOLIO DECORATIVE FRONT 30-15/16 28-9/16 27-1/2 19-15/16 30-1/16 6-1/2 1-5/16 35-13/16 32-1/16 32-7/16 23-1/8 33-9/16 6-3/4 1-5/16 42-13/16 36-1/8 39-1/16 23-1/2 37-9/16 7-7/8 1-1/8 1087 CHATEAU/HALSTON DECORATIVE FRONTS 32-1/16 29-3/8 27-7/16 18-1/8 5-13/16 1-1/8 32-3/8 31-1/16 37-1/16 32-7/8 32-7/16 21-1/4 6-1/4 1-1/8 37-3/8...
  • Page 71 CLEAN FACE DECORATIVE FRONTS 30-13/16 23-5/16 26-9/16 18-11/16 25-7/16 3-1/2 4-9/16 35-13/16 26-13/16 31-1/2 22-3/16 28-15/16 3-1/2 4-9/16 Figure 16.5 Appliance Dimensions - Clean Face Decorative Front Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. AC • 3/15...

  • Page 72: Vent Components Diagrams

    B. Vent Components Diagrams Effective Length Pipe Inches Millimeters DVP4 10-1/2 in. (267 mm) DVP6 45 ° Effective Height/Length DVP12 DVP24 4-7/8 in. DVP36 (124 mm) DVP48 1219 10-7/8 in. (276 mm) DVP6A 3 to 6 76 to 152 DVP Pipe (see chart) DVP12A 3 to 12 76 to 305...
  • Page 73 B. Vent Components Diagrams (continued) Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm). The heat shield is designed to be used on a wall 4 in. to 7-1/4 in. (102 mm to 184 mm) thick. If wall thickness is less than 4 in. (102 mm) the existing heat shields must be field trimmed.
  • Page 74 B. Vent Components Diagrams (continued) 31 in. (787 mm) 13-1/4 in. (337 mm) 24-5/8 in. (625 mm) 27-1/2 in. 24-5/8 in. (699 mm) (625 mm) 13-1/4 in. (337 mm) RF6M RF12M Roof Flashing Multi-pak Roof Flashing Multi-pak 5 in. 11-7/8 in. 5 in.
  • Page 75 B. Vent Components Diagrams (continued) 7-3/8 in. (187 mm) 1-1/2 in. 9 in. (38 mm) 12-1/2 in. (229 mm) 2-3/4 in. (318 mm) (70 mm) 11-1/2 in. 14 in. 17-3/4 in. (292 mm) (356 mm) (451 mm) 12-1/4 in. 6 in. (311 mm) 152 mm 16 in.
  • Page 76 B. Vent Components Diagrams (continued) 8-1/8 in. 13 in. Effective Length (206 mm) (330 mm) 5-3/4 to 8-3/8 in. 5-1/2 in. 8-3/8 in. 146 to 213 mm 140 mm 213 mm 3° 87° 15 in. 10-1/2 in. (381 mm) 267 mm 10-7/8 in.
  • Page 77 B. Vent Components Diagrams (continued) 6-1/2 in. 165 mm 6-1/2 in. 165 mm 6-1/2 in. 165 mm 8-3/4 in. 9-1/4 in. 222 mm 6 in. 235 mm 152 mm 6-5/8 in. 168 mm 6-5/8 in. SLP45 168 mm 45° Elbow 9-7/8 in.
  • Page 78 B. Vent Components Diagrams (continued) Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm). The heat shield is designed to be used on a wall 4 in. to 7-1/4 in. (102 mm to 184 mm) thick. If wall thickness is less than 4 in. (102 mm) the existing heat shields must be field trimmed.
  • Page 79 B. Vent Components Diagrams (continued) 13 in. 14 in. 330 mm 356 mm 1-5/16 in. 13 in. 10-9/16 in. 34 mm 330 mm 269 mm SLP-DCF-BK SLP-CCS-BK Ceiling Firestop Cathedral Ceiling Black Support Box-Black 12 in. 305 mm 14-1/16 in. 12-1/2 in.
  • Page 80 B. Vent Components Diagrams (continued) Optional Wire Harness 13-5/8 IN. DESCRIPTION PART NUMBER 346 mm 10 ft. PV Wire Harness PVI-WH10 20 ft. PV Wire Harness PVI-WH20 40 ft. PV Wire Harness PVI-WH40 60 ft. PV Wire Harness PVI-WH60 12-1/2 IN. 80 ft.

  • Page 81: Service Parts

    SL-550TR-E C. Service Parts Service Parts Beginning Manufacturing Date: June 2007 32” Gas Fireplace - DV Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.

  • Page 82: Service Parts

    SL-750TR-E Service Parts Beginning Manufacturing Date: June 2007 36” Gas Fireplace - DV Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 83 SL-550TR-E, SL-750TR-E Beginning Manufacturing Date: June 2007 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 84 SL-550TR-E, SL-750TR-E Service Parts Beginning Manufacturing Date: June 2007 Ending Manufacturing Date: Active #7 Valve Assembly 7.10 IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 85 SL-550TR-E Service Parts Beginning Manufacturing Date: June 2007 32” Gas Fireplace - DV Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 86 SL-550TR-IPI-E Service Parts Beginning Manufacturing Date: June 2007 32” Gas Fireplace - DV Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 87 SL-750TR-IPI-E Service Parts Beginning Manufacturing Date: June 2007 36” Gas Fireplace - DV Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 88 SL-950TR-IPI-E Service Parts Beginning Manufacturing Date: June 2007 42” Gas Fireplace - DV Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.

  • Page 89: Service Parts

    Service Parts SL-550-IPI-E, SL-750-IPI-E, SL-950-IPI-E Beginning Manufacturing Date: June 2007 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. .
  • Page 90 Service Parts SL-550-IPI-E, SL-750-IPI-E, SL-950-IPI-E Beginning Manufacturing Date: June 2007 Ending Manufacturing Date: Active #8 Valve Assembly 8.12 8.10 8.11 8.13 IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.

  • Page 91: Contact Information

    D. Contact Information Heat & Glo, a brand of Hearth & Home Technologies 7571 215th St, Lakeville, MN 55044 www.heatnglo.com Please contact your Heat & Glo dealer with any questions or concerns. For the location of your nearest Heat & Glo dealer, please visit www.heatnglo.com.

This manual is also suitable for:

Sl-750tr-eSl-550tr-ipi-eSl-750tr-ipi-eSl-950tr-ipi-eSl-950tr-e

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