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• Table of Contents • Start Diagnostics • Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu Lexmark is a trademark of Lexmark International, Inc., registered in the United States and/or other countries. LaserPrinter 4039 Series 4039-1XX...
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Comments may be addressed to Lexmark International, Inc., Department D22A/035-3, 740 New Circle Road NW, Lexington, Kentucky 40550, U.S.A. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Ozone Information...xiii Preface... xiv General Information... 1 Models Covered in this Manual... 1 IBM Models ... 1 Lexmark Model ... 2 Options... 2 Maintenance Approach ... 3 Abbreviations ... 4 Unique Tools Required For Service ... 4 Diagnostic Information... 5 4039 Diagnostics: Failures With Error Codes ...
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4039-1XX Symptom Table ...12 Banding ...13 Background ...13 Black Page ...15 Blank Page ...16 Blurred or Fuzzy Print...17 Dead Machine ...17 Duplex ...18 Fan (927 Error)...19 Fuser Theory ...20 Fuser: 920, 921, or 922 Error ...20 Fuser: 923 Error ...21 Honeycomb ...21...
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4039-1XX Diagnostic Aids... 32 Diagnostics Mode... 32 Grouped Diagnostic Aids ... 33 Alphabetical List of Diagnostic Aids ... 34 Auto Clean ... 34 Auto Clean Delay ... 34 Auto Clean Frequency ... 34 Defaults ... 35 Developed Image Test ... 35 Disk Test/Clean...
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4039-1XX Network Connections and Checks ...46 Wrap Tests ...46 LAN Information ...47 Serial Interface Option, 10P ...47 Function Switch Setting...47 Repair Information... 51 Handling ESD-sensitive Parts ...51 Adjustments...52 Envelope Restraint Spring On The Envelope+ Feeder ...52 Paper Restraint Spring On The 100-sheet Auxiliary Feeder ...52...
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4039-1XX Removals (continued) Operator Panel Removal... 84 Option Card Removal... 84 Exit Sensor Removal... 85 Paper Feed Magnet Assembly Removal... 86 Paper Feed Rollers Removal ... 87 Paper Size Switch Removal... 88 Printhead Removal... 89 System Board Removal ... 90 System Cable Removal...
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4039-1XX Preventive Maintenance... 119 Safety Inspection Guide ...119 Lubrication Specifications...120 Printhead Window Cleaning Procedure ...122 Cleaning The Transfer Roller ...122 Scheduled Mechanical Maintenance...123 Parts Catalog... 124 How To Use This Parts Catalog ...124 Assembly 1: Covers ...125 Assembly 2: Lower Frame ...129 Assembly 3: Upper Frame ...133...
4039-1XX Notices and Safety Information References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used.
4039-1XX The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Ltd., Boigny, France. This product satisfies the Class B limits of EN 55022. Notices and Safety Information...
4039-1XX Safety Information • The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others. • There may be an increased risk of electric shock and personal injury during disassembly and servicing of this product.
4039-1XX Norme di sicurezza • Le informazioni riguardanti la manutenzione di questo prodotto sono indirizzate soltanto al personale dell'assistenza autorizzato. • Durante lo smontaggio e il manutenzionamento di questo prodotto, è possibile il rischio accresciuto di scosse elettriche e danni personali. Il personale di assistenza autorizzato, consapevole di ciò, deve adottare le precauzioni necessarie.
4039-1XX Preface This manual is divided into the following chapters: • “General Information” contains a general description of the printer and the maintenance approach used to repair it. Special tools and test equipment are listed in this chapter, as well as general environmental and safety instructions.
4039-1XX General Information The 4039 is a family of 600 dpi Laserprinters designed to attach to IBM-compatible PC’s and to most types of computer networks. The printer has PostScript and PCL emulation standard. Models Covered in this Manual There are no voltage or pinout differences between the regular models and the plus models.
4039-1XX Lexmark Model 4039-10 plus (Called 10P in this manual and on the serial number plate) 10ppm, PostScript Level 2 emulation, no serial port, torquer motor rather than paper pick solenoid, and service error log Options The following options are available. Some options are not compatible with all printer models.
4039-1XX Maintenance Approach The diagnostic information in this manual will lead you to the correct field replaceable unit (FRU) or part. Use the error code charts, symptom index, service checks, and diagnostic aids to determine the symptom and repair the failure. See “Diagnostic Information”...
4039-1XX Abbreviations ASIC Application-Specific Integrated Circuit Customer Setup DRAM Dynamic Random Access Memory EEPROM Electrically Erasable Programmable Read- Only Memory Electrophotographic Process Electrostatic Discharge Field Replaceable Unit HVPS High Voltage Power Supply Local Area Network LASER Light Amplification by Stimulated Emission...
4039-1XX Diagnostic Information 4039 Diagnostics: Failures With Error Codes Two-digit codes are messages for the 4039 user, but if they recur frequently or at inappropriate times they may be symptomatic of a service problem. On “plus” models, refer to the diagnostics error log for the last six errors or paper jam codes.
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4039-1XX Error/Code 37 Insufficient Memory 38 Memory Full 39 Complex Page 43 Font Card Not Supported 44 Defective Font Card 47 Font Card Removed While Printing 52 Flash Full 53 Unformatted or Defective Flash 54 Serial Error 58 Duplex Not Attached...
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4039-1XX Error/Code 63 Unformatted or Defective Disk 7X Network Card Codes 80 Scheduled Maintenance 88 Toner Low 90X Software Error 917 Transfer Roll Error Action The printer will ignore a disk it senses as defective. Run the Quick Disk Test. If the test fails, the disk is defective or the data on track1 is bad.
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4039-1XX Error/Code 918 Transfer Roll Error 920 Fuser Error 921 Fuser Error 922 Fuser Error 923 Fuser Error 927 Fan Stalled 931 Printhead Error 932 Printhead Error 934 Printhead Error 935 Printhead Error 941 System Board 944 System Board 945 System Board...
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4039-1XX Error/Code 946 System Board 947 System Board 948 System Board 950 System Board 952 System Board 953 System Board 960 Memory Error 961 Memory Error 970 Network Card 971 Network Card 972 Network Card 973 Network Card 974 Network Card...
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4039-1XX Error/Code 977 Network Card 978 Network Card 979 Network Card 990 Duplex Option 991 Duplex System Card Failure 993 Duplex Comm. Failure Service Manual Action Network card is installed but is not communicating with the system board. See “Network Card 977 Errors” on page 23.
4039-1XX Power-On Self Test (POST) When you turn the printer on, it performs a Power-On Self Test. Check for correct POST functioning by observing the following: 1. 1½ rows of pels appear on the display and then clear. 2. Diamonds fill the display and then clear.
4039-1XX Symptom Table Symptom Dead Machine Repeats pattern of five beeps and a pause. Machine Hangs Displaying Diamonds Operator Panel Paper Feed, Base Printer Paper Feed, Duplex Unit Paper Feed Problem, 500-sheet Second Tray Paper Feed Problem, Envelope+ Feeder/100-Sheet Auxiliary Feeder...
4039-1XX Symptom Vertical Void or Streak Banding Banding Banding appears as light and dark horizontal lines on a page that is supposed to be uniformly gray. It is due to variation in the speed of the paper as it moves from roll to roll during development or transfer.
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4039-1XX 10R/12R/12C/ J20-1 to J20-4 J17-1 to J17-4 J20-2 to J20-4 J17-2 to J17-4 J20-3 to J20-4 J17-3 to J17-4 J20-8 to J20-4 J17-8 to J17-4 Voltage while Printing J14-1 to J14-4 Less than 5VDC J14-2 to J14-4 Less than 5VDC...
4039-1XX Black Page Black output is usually caused by an incorrect high voltage in the printing process, resulting in toner development on the entire photoconductor drum. Check the condition of each HVPS contact and make sure they spring back when pressed. Check the continuity of the HVPS cable.
4039-1XX Blank Page Inspect the printhead shutter for proper operation and make sure the actuator on top of the cartridge is present and extends into the printhead shroud when the printer top cover is closed. A failed printhead will cause a 931 Service error rather than blank output.
4039-1XX Voltage while Printing J14-1 to J14-4 Less than 5VDC J14-2 to J14-4 Less than 5VDC J14-3 to J14-4 The meter should fluctuate slightly between each page. J14-8 to J14-4 1VDC If the voltages are not correct replace the system board.
4039-1XX If some voltages are present, but all are not correct, disconnect all cables except the LVPS from the system board. POR and verify that the LVPS voltages are correct. Turn the power back off and, one at a time, reconnect the system board cables, powering on in between each connection and checking the voltages.
4039-1XX sure the duplex table cover (floor) is correctly snapped in place at its front and rear and that the gear block assembly is correctly snapped into the bottom cover. Run duplex diagnostics tests #1 and #2 to make sure there is no slippage in the paper path. Make sure the flags of the duplex unit input and exit sensors move freely.
4039-1XX Fuser Theory The fuser lamp operates off line voltage from the LVPS. The thermistor is in contact with the fuser hot roll. The system board reads the thermistor resistance and toggles a TRIAC in the LVPS which cycles the lamp on and off to maintain the proper hot roll temperature.
4039-1XX If the thermal fuse has blown, the fuser and the fuser wiper will be damaged. Before replacing the fuser and the fuser wiper, check the voltage at (10P) J11-16 (10R/12R/12C/12L) J11-3 (16L)J18-16 as you POR again. It should stay at 0 until the 922 Error is displayed and then go to +24VDC(10P: +5VDC);...
4039-1XX Horizontal Void or Streak This is usually due to the cartridge not being installed correctly. Check the printhead area for obstructions, and check the mechanical workings of the print cartridge and printhead shutter. If nothing is found go to “Blank Page” and follow those instructions.
4039-1XX PostScript emulation output may appear lighter than PCL output or a test print; this is not a defect. Verify on the Print Test that the print is too light before performing service. Network Card 977 Errors All network card errors are recorded as 977 in the error log. If there are 977 errors in the log, POR several times and take the appropriate action for the displayed error code.
4039-1XX For handle-mounted sensor: The voltage at sensor card J2-3 (pin 1 is the bottom pin) should be +5VDC, and the voltage at J2-4 should be (12L) 10 to 14VDC (16L) 22 to 26VDC. If these are incorrect and the cable has continuity, replace the system board. The voltage...
4039-1XX On models 10R/12R/12C/12L, a DC-DC convertor changes +34VDC at J9-1 into +5VDC, +12VDC, and -12VDC. Check for +5VDC at J8-1 and for +34VDC at J9-1 and at J11-4. Replace the DC-DC convertor, the system board, or the LVPS depending on where the voltage is incorrect.
4039-1XX If paper feeds but stops undamaged in the paper path there may be a sensor problem. Run the diagnostic test for the input and exit sensors replace as necessary. Check the continuity of the cable before replacing the sensor. The input sensor signal is on (10P) J20-6 (10R/12R/12C/12L) J20-11 (16L) J17-11;...
4039-1XX Paper Feed Problem, Envelope+ Feeder/ 100-Sheet Auxiliary Feeder Check for the following: paper or envelope jammed in the feed path; missing hold-down weight; adjustable guide out of position; feeder cable loose, disconnected, or plugged in the wrong connector; feeder incorrectly installed; worn or damaged rollers or gears;...
4039-1XX Paper Size Sensing Problem (The printed area does not fit on the page, or the paper size cannot be changed from the operator panel.) Make sure that paper trays for the 4019, 4028, or 4029 are not being used in the 4039 printer.
4039-1XX Regularly Spaced Marks This is caused by a defect on one of the rolls or gears in the print process. The damaged part can be determined by the spacing of the marks according to the following table. Find and replace the damaged part.
4039-1XX Random Marks Random marks are nearly always due to a mechanical problem or due to foreign matter loose in the printer or in the print cartridge. Inspect and clean the inside of the printer carefully and correct any problems found.
4039-1XX If the problem is still present, replace one at a time the: 1. ROM SIMM 2. System board Vertical Void or Streak Do a developed image test to determine if the defect is occurring before or after the transfer process.
4039-1XX Diagnostic Aids Diagnostics Mode To run some of the printer diagnostic tests described in this chapter, you must put the printer in Diagnostics mode. To enter Diagnostics mode: 1. Turn the printer off. 2. Press and hold the Ready and Return buttons. Then turn the printer on.
4039-1XX Grouped Diagnostic Aids Print Tests Print Test Page Developed Image Test Print Tests Registration Tests Print Registration Quick Test Paper Feed Tests Envelope Print Test Paper Feed Test Printer Setup Tests Envelope Enhance Print Contrast (Transfer) Fuser Temperature/Warm-up Time...
4039-1XX Alphabetical List of Diagnostic Aids Auto Clean Auto Clean needs to be turned on if there is an unacceptable amount of toner being deposited on the back of the page. When Auto Clean is on, after printing the number of pages specified in Auto Clean Frequency, the printer pauses the number of seconds specified in Auto Clean Delay.
4039-1XX Defaults Allows setting the following defaults to U.S. or Non U.S. values. U.S. Letter size paper # 10 envelopes Symbol Set Roman-8 1. Enter Diagnostics mode. 2. Select [Defaults]. 3. Select [U.S.] or [Non U.S.]. 4. Press Return to return to Diagnostics mode main menu.
4039-1XX A message describing test progress is displayed during the test. 1. Enter Diagnostics mode. 2. Select [Device Test] 3. Select [Disk Test/Clean]. 4. Select [CONTINUE] to start the test, or [CANCEL] to return to Diagnostics mode main menu. 5. Select [CANCEL] to interrupt the test.
4039-1XX Duplex Feed 2 Test This test verifies that paper feeds through the duplex unit properly and tests the stop point of the page as it feeds back over the top of the duplex paper tray. 1. Enter Diagnostics mode.
4039-1XX Envelope Enhance Use this procedure to set the fuser solenoid power level to low, medium, or high. Increase the level to reduce envelope wrinkling, or decrease the level to reduce solenoid noise. 1. Enter Diagnostics mode. 2. Select [Envelope Enhance].
4039-1XX Fuser Temperature And Warm-Up Time These settings allow adjustment of the fuser to correct problems with paper curl or melting letterheads. Paper curl in which the top and bottom of the page curl toward the printed side (hot paper curl) can be corrected by reducing the fuser temperature.
4039-1XX Maintenance Kit Count This non-displayed counter must be reset after the maintenance kit is replaced to prevent the [80 Scheduled Maintenance] message from displaying when the machine is turned on. 1. Enter Diagnostics mode. 2. Select [Maintenance Count]. 3. Select [RESET] to set the count back to “0”.
4039-1XX LCD Test To test the operator panel display: 1. Enter Diagnostics mode 2. Select [LCD Test]. 3. Select [Single] or [Continuous]. 4. The display goes through a continuous sequence of turning pels on and off. 5. Press Return to stop continuous LCD test.
4039-1XX Permanent Page Count The permanent page count can be displayed only. It cannot be modified or reset by the customer or servicer. 1. Enter Diagnostics mode. 2. Select [Permanent Page Count]. 3. Press Return to return to Diagnostics mode main menu.
4039-1XX 4. Select [Print Test Page]. 5. Select either [Single] or [Continuous] depending if you want one page or continuous test pages. 6. Select [Stop] when you want the continuous test to end. Print Tests All of the print tests can be run in the [Single] or [Continuous] mode.
4039-1XX Print Test 3 This test generates 2 printouts: a solid black page, and a dot pattern that can be used to evaluate print quality. 1. Enter Diagnostics mode. 2. Select [Print Test 3]. 3. Select [Single] or [Continuous]. 4. Select [CANCEL] to stop continuous print.
4039-1XX Sensor Test 1. Enter Diagnostics mode. 2. Select [Sensor Test]. 3. Select one of the following sensor tests. • Toner Low • Output Bin • Input • Exit • Cover Open Note: The Output Bin sensor can have up to a 15 second delay in changing to open.
4039-1XX Network Connections and Checks Wrap Tests The Wrap Tests check the circuits used to communicate with the host computer. To run the Wrap Test: 1. Turn the printer off. 2. Disconnect the interface cable. 3. Install the wrap plug in one of the interface cable connectors.
4039-1XX LAN Information The printer may be connected to one of the following LAN types: Token-Ring Ethernet 10BaseT Ethernet 10Base2 LocalTalk The Network external connectors are pictured below. The printer test page also indicates to which type of LAN the printer is connected.
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4039-1XX Switch 5 – Data Bits: Switch 5 selects the number of data bits (7 or 8) in each data frame. DATA BITS Switch 6 and 7 – Parity: Switches 6 and 7 select the interface parity. Parity Ignore Even Note: When setting the “Ignore”...
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4039-1XX Switch 8 – Buffer Size: Switch 8 allows the adapter buffer size to be limited, to minimize the amount of data in the buffer at any time. Buffer Size Normal Minimum Switch 9 – Protocol: Switch 9 selects the type of protocol.
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4039-1XX Switch 11 – Polarity for RS-422 Serial Interface: Switch 11 is used to reverse the polarity of the receive and transmit data line for the RS-422 serial interface. Mode Normal Reverse Switch 12 – Interface: Switch 12 sets the serial interface in either RS-232C or RS-422 mode.
4039-1XX Repair Information This chapter explains how to make adjustments to the printer and how to remove defective FRUs. Handling ESD-sensitive Parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive...
4039-1XX Adjustments Envelope Restraint Spring On The Envelope+ Feeder 1. Loosen the mounting screw [A]. 2. Position the spring [B] so it clears the separator roller by 1.9 ±0.2 mm (0.075 ±0.008 in.). 3. Tighten the mounting screw. Paper Restraint Spring On The 100-sheet Auxiliary Feeder 1.
4039-1XX Envelope Feeder Magnet And 100-sheet Auxiliary Feeder Magnet 1. Hold the armature [A] in the closed (coil active) position. 2. Loosen the mounting screw [B], and rotate the magnet assembly so the armature clears the clutch gear by 0.30 ± 0.20 mm (0.012 ±...
4039-1XX Fuser Drive Gear Backlash Fuser drive gear backlash is adjusted so that when gear #2 is held still, there is a slight amount of backlash in the fuser gear. Print quality can be affected if the gears are too tight.
4039-1XX Fuser Solenoid Note: The fuser solenoid must be mounted on the fuser for this adjustment and should be at room temperature. 1. Loosen screw [A]. 2. Remove the rubber washer. 3. Rotate shaft [B] (eccentric) to obtain 4.2 mm ± 0.2 mm (0.165 in.±...
4039-1XX Paper Feed Magnet 1. Remove the system board. The magnet is accessed through the holes in the right frame. 2. With the armature latched on the cam step check for 0.60 mm ± 0.07 mm (0.024 in ± 0.003 in.) between the foam pad and the magnet pole piece.
4039-1XX Optional Paper Feed Magnet 1. With the armature latched on the cam step check for 0.60 mm ± 0.07 mm between the foam pad and the magnet pole piece. If adjustment is required, continue: 2. Keep the armature latched and loosen the magnet mounting screw [A].
4039-1XX Printhead Skew - Level 1 1. Loosen the mounting screws [A]. 2. Pivot the printhead around the shoulder screw [B] until the skew marks on the printout are parallel to the top edge of the paper. Use Print Test 1 or Quick Test to check this. Rotating the printhead clockwise will lower the left skew adjustment point on the test print.
4039-1XX Printhead Skew - Level 2 1. Remove the top cover. 2. Loosen the screws [A]. 3. Run Print Test 1 or the Quick Test on the Diagnostics Menu. 4. Move the pointer [B] to eliminate the skew. Moving the pointer toward the left raises the left adjustment point on the printout.
4039-1XX Print Registration Adjustment Use Print Test 1 or the Quick Test to evaluate print registration. Adjust the registration so the tips of the diamonds are at the top and bottom edges of the page and the printout is centered left to right.
4039-1XX Removals When there is artwork to support a procedure, it follows the text. Covers Right Cover Removal 1. Turn the printer off. 2. Remove all external trays. 3. Open the top cover. 4. Swing the cover open. 5. Remove the E-clip from the rear pivot pin and lift the cover off the rear pivot pin.
4039-1XX Left Cover Removal 1. Unplug the power cord. 2. Open the top cover and remove the print cartridge. 3. Remove the front cover. 4. Locate the latch [A] and push the end to the rear to release it. 5. Push the top of the cover to the left.
4039-1XX Transfer Roll Removal 1. Unplug the power cord. 2. Remove the print cartridge. 3. Remove the bearing cover from the left side of the transfer roll: Note: Do not touch the transfer roll surface. • Support the left bearing cover from the front with your left hand.
4039-1XX D-roll Assembly Removal 1. Unplug the power cord. 2. Remove the paper tray. Note: The following 3 steps are not necessary, but may make it easier to see the parts. 3. Remove the print cartridge. 4. Remove the fuser input guide.
4039-1XX Drive Motor Removal 1. Unplug the power cord. 2. Remove the system board. 3. Remove the system board inner EMC shield. 4. Remove the fuser input guide [A]. 5. Remove the transfer housing assembly. 6. Remove the gear cover by releasing the rear latch and lifting up.
4039-1XX Fan/Redrive Removal 1. Open the top cover. 2. Remove the print cartridge. 3. Remove the top cover. 4. Remove the lower redrive shaft by disengaging the right end to the rear of the machine. 5. Disconnect the long redrive belt [A] and slip it off the lower shaft.
4039-1XX Fuser Removal Note: The heater lamp is fragile and may be damaged if you are not careful when you remove or replace the fuser unit. CAUTION: THE TEMPERATURE OF THE HOT ROLLER IS 150 °-230 ° C (302 °- 446 ° F). USE EXTREME CAUTION WHEN REMOVING THIS UNIT.
4039-1XX Fuser Lamp Removal CAUTION: THE TEMPERATURE OF THE HOT ROLLER IS 150 °-230 ° C (302 °-446 ° F). USE EXTREME CAUTION WHEN REMOVING THIS UNIT. BEFORE YOU SERVICE THIS UNIT, ALLOW THE MACHINE TO COOL FOR 5 MINUTES.
4039-1XX Fuser Solenoid Removal 1. Remove the fuser. 2. Remove the two mounting screws [A] holding the solenoid housing to the fuser housing. 3. Disengage the solenoid bracket from the plunger. Note: When a new solenoid assembly is installed, the fuser solenoid must be adjusted.
4039-1XX Fuser Thermistor Removal 1. Disconnect the thermistor cable connector [A] from the exit sensor card. 2. Remove the fuser cover and wiper. 3. Remove the tape holding the thermistor cable to the shroud. 4. Squeeze the thermistor bracket tabs [B] and remove the thermistor from the shroud.
4039-1XX HVPS Removal 1. Unplug the power cord. 2. Remove the left cover 3. Remove the fuser input guide. 4. Remove the transfer roll housing. 5. Remove the fuser cover. 6. Disconnect the cable from the HVPS connector. 7. Remove the power switch rod.
4039-1XX Input Sensor Removal 1. Remove the fuser input guide [A]. 2. Remove the transfer roll housing. 3. Remove the D-roll. 4. Disconnect the system cable from the input sensor board. Note: Use care, the flag can be damaged while removing the sensor.
4039-1XX Lower Frame Assembly Removal 1. Remove the right, front, and left covers 2. Remove the LVPS and the rod for the on/off switch. 3. Remove gear cover and the fuser input guide [A]. 4. Remove the transfer roll housing.
4039-1XX LVPS Removal 1. Disconnect the power cord. 2. Remove all external feed trays. 3. Remove the left and right side covers. 4. (10P and 16L) remove the system board and the inner EMC shield. 5. Remove the left and right LVPS mounting screws.
4039-1XX LVPS Cover Removal 1. Form tabs [D] away from the power supply to create clearance for tabs [A] to move downward. 2. Release the top latches [A]. 3. Release the side latches [B]. 4. Release the bottom latches [C].
4039-1XX Operator Panel Removal 1. Remove the top cover. 2. Disconnect the operator panel cable. 3. Remove the operator panel mounting screws from the inside of the top cover. Option Card Removal 1. Remove all external trays. 2. Open the top cover.
4039-1XX Exit Sensor Removal 1. Remove the front cover. 2. Disconnect the fuser/sensor cable. 3. Disconnect the thermistor cable. 4. Disconnect the fuser solenoid cable. This cable is not present in all models. 5. Release the latches [A]. 6. Pull the sensor down to remove it.
4039-1XX Paper Feed Magnet Assembly Removal 1. Remove the print cartridge. 2. Remove the right cover. 3. Remove the system board. 4. Remove the inner EMC shield. 5. Locate the paper feed magnet mounting screw [B] (visible through the right side frame [A]).
4039-1XX Paper Feed Rollers Removal Note: Replace all paper feed drive rollers at the same time. 1. Remove the lower frame. 2. Disconnect the system cable from the input sensor. 3. Remove the screws [A] and the outer deflector. 4. Remove the screws [B] and the toner shield [E].
4039-1XX Paper Size Switch Removal 1. Open the top cover. 2. Remove the print cartridge. 3. Remove the paper tray. 4. Open the right side cover. 5. Remove the front cover. 6. Remove the two screws [A]. 7. Unplug the cable [B] from the switch connector [C].
4039-1XX Printhead Removal IMPORTANT: The printhead is ESD-sensitive. It is not serviceable and should be replaced as a unit. 1. Turn the printer off. 2. Remove the print cartridge. 3. Remove the right and top covers. 4. Remove the exit redrive and its belt.
4039-1XX System Board Removal 1. Check the page count and write it down so you can set the new system board. 2. Turn the printer off. 3. Remove the right cover. 4. Remove the outer EMC shield by pressing down on the two bottom tabs, slide the shield forward, then down (10P has no outer EMC shield).
4039-1XX System Cable Removal 1. Turn the printer off. 2. Remove the right cover. 3. Remove the transfer roll housing. 4. Remove the fuser input guide. 5. Disconnect the system cable connections. 6. Remove the cable through the top of the machine.
4039-1XX Toner Sensor Removal 1. Remove the fuser input guide [A] 2. Remove the transfer roll housing. 3. Lift the input sensor board far enough to disconnect the cable [B]. 4. Remove the end of the bellcrank spring. 5. Lift the sensor to unsnap it.
4039-1XX Transfer Roll Housing Removal 1. Remove the print cartridge. 2. Remove the fuser input guide. 3. Grasp the housing and pull toward the front of the machine to disconnect the housing from the mounting studs, visible through openings [B] in the inner deflector.
4039-1XX Upper Frame Removal 1. Unplug the power cord. 2. Remove the print cartridge. 3. Remove the right, left, and top covers. 4. Remove the system board. 5. Remove the inner EMC shield. 6. Remove the load box latches [A].
4039-1XX Zif Connector Removal 1. Slide the cable clamp [A] to the open position. 2. Note how the contact surfaces [C] of the cable are positioned as you pull the cable [B] out of the connector. Service Manual...
4039-1XX Duplex Option Top Cover And Table Cover Removal 1. Open the top cover by pulling up at [A] and pivoting 90 °. 2. Pry the top cover from the bottom cover at [B] and lay the top cover on its side.
4039-1XX Duplex Option Exit Card And Cover Removal 1. Pry up on tabs [A], after the tabs are released, lift up on the cover, rotate the cover out, and slide it to the right to completely remove it. 2. Disconnect the exit sensor card cable.
4039-1XX Duplex Option System Card And Motor Removal 1. Disconnect all cables. 2. Release latches [A] and lift the system board out. 3. Remove the two motor mounting screws [B]. 4. Lift the motor out of the frame assembly. Note: The remaining FRU is the Gearblock Assembly. When you replace this FRU see “Lubrication Specifications”...
4039-1XX Connector Locations This chapter shows the locations of major printer assemblies, gears, connectors, and ground straps. Major Assembly Locations Operator Panel Exit Redrive Print Head High Voltage Power Supply Fuser LowerFrame Output Sensor Paper Tray Upper Frame Print Cartridge...
4039-1XX System Board Connectors 10R/12R/12L Service Manual...
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4039-1XX System Board Connectors 10R/12R/12C/12L Connector Name DRAM SIMM DRAM SIMM ROM SIMM (flash memory option) ROM SIMM (printer microcode) Printhead Mirror Motor(Printhead)/ Fan Laser (Printhead)/ Hsync Operator Pane/Output Bin Sensor DC to DC Convertor DC to DC Convertor INA Power Card...
4039-1XX System Board Connectors 16L Service Manual...
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4039-1XX System Board 16L Connector Name DRAM SIMM DRAM SIMM Mirror Motor(Printhead)/ Fan Laser (Printhead)/ Hsync Operator Pane/Output Bin Sensor Duplex Font Card Hard Disk Option Envelope Feeder Magnet ROM SIMM (Printer microcode) ROM SIMM (flash memory option) INA Card...
4039-1XX Printhead Cables The printhead cable connector for 10P, 10R, 12R, 12L,and 12C is J6. The printhead cable connector for 16L is J4. Connector Service Manual...
4039-1XX Printhead Cable Laser Mirror Motor Cable/Fan Cable The mirror motor cable connector for the 10P, 10R, 12R, 12L, and 12C is J5. The mirror motor cable connector for 16L is J3. Motor Hsync Connector Locations...
4039-1XX Operator Panel/Output Bin Sensor Cable — Redrive-Mounted Outbin Sensor Pin 1 Pin 1 The cable connector for 10P, 10R, 12R, 12L, 12C is J7. The cable connector for 16L is J5. Op Panel Cable Connector Connector Locations...
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4039-1XX Op Panel * No connection on machines with redrive-mounted output bin sensor. Service Manual Sensor...
Damaged, missing, or altered parts, especially in the area of the On/Off switch and the power supply • Damaged, missing, or altered covers, especially in the area of the top cover and the power supply cover • Possible safety exposure from any non-Lexmark attachments Preventive Maintenance...
4039-1XX Lubrication Specifications Lubricate only when parts are replaced or as needed, not on a scheduled basis. Use of lubricants other than those specified can cause premature failure. Some unauthorized lubricants may chemically attack polycarbonate parts. Use IBM no.10 oil PN...
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4039-1XX • Front pivot latch studs • Gear no. 8 teeth at gear no. 7 contact points • Gear no. 9 teeth at gear no. 11 contact points • Gear no. 9 teeth at gear no. 8 and gear no. 10 contact points •...
4039-1XX Printhead Window Cleaning Procedure Do not use cleaning fluids on the printhead window. Do not use a bare cotton swab. The swab deposits lint on the window. Note: The printhead window is a coated glass. Do not push too hard and scratch or break the glass.
4039-1XX Scheduled Mechanical Maintenance The operator panel will display the message “80 Scheduled Maintenance” at each 200K (100K for 12C) page count interval. It is necessary to replace the fuser assembly, transfer roller, d-roll, and lower redrive shaft assembly at this interval to maintain the print quality and reliability of the printer.
4039-1XX Parts Catalog How To Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are broken down on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description.
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4039-1XX Assembly 1: Covers (Continued) Parts Catalog...
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4039-1XX Asm- Part Index Number 1-17 1328508 1328482 1328189 Service Manual Units Description Manual Feed Tray with guide Screw (Deflector Spring Mtg.) Parts Packet 1383314 Cover, Duplex mtg. slot Screw (Deflector Switch Mtg. plate) Parts Packet 1383314 Front Exit Door...
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4039-1XX Asm- Part Index Number 1381120 1381001 1381046 1381047 1381121 1381002 1381049 1381122 1381003 1381623 1325614 1329515 1408672 1328503 1328441 1623642 1623642 1328244 1624875 1328243 1039391 1329013 1383316 1383314 1039271 1383314 1622347 1329144 1328245 1408645 Service Manual Units Description Lower Frame Assembly 10R/12R/12L/12C/16L/ Lower Frame Assembly (16L below serial number 11-09885 U.S.
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4039-1XX Assembly 2: Lower Frame (Continued) Parts Catalog...
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4039-1XX Asm- Part Index Number 2-17 1383314 -17A 1383314 1328428 1328427 1383314 1039476 1328181 1325282 1408721 1383314 Service Manual Units Description Nut, Motor Bracket Parts Packet Screw, Motor Bracket Parts Packet, 10P LH Bracket, Duplex RH Bracket, Duplex Screw, Duplex Bracket Parts Packet...
4039-1XX Assembly 4: Printhead Parts Catalog System Board...
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4039-1XX Asm- Part Index Number 1381624 1381005 1328431 1325017 1325018 1038199 1383315 1383316 1383314 1383314 1383314 1383315 Service Manual Units Description Printhead 10P Printhead 10R/12R/12C/12L/16L Printhead Shroud Assembly Cable, Fan/Mirror Motor Cable, hsync/Laser Cable, Tie Pin, Parts Packet Spring, Parts Packet Screw, Printhead Mtg., Parts Packet...
4039-1XX Assembly 6: Paper Feed Alignment Gears Parts Catalog...
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4039-1XX Asm- Part Index Number 1328383 1409238 1381145 1039278 1383316 1328384 1402336 1383580 1383908 Service Manual Units Description Bellcrank, Metering 10P/10R/12R/12L/16L Bellcrank, Metering 12C o Shaft o Bellcrank o Roll o Thrust Washer Kit, Prealigner and Metering Rollers Gear, Idler, Prealigner...
4039-1XX Assembly 8: Standard Paper Tray (200 sheet) Parts Catalog...
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4039-1XX Asm- Part Index Number 1183260 1183276 1183367 1058272 1183376 1183266 1183275 1183163 1408567 1183329 1183330 1039562 1058486 Service Manual Units Description Paper Tray Assembly, 11 in. (200-sheet) Paper Tray Assembly, 14 in. (200-sheet) Heavy Duty Paper Tray Assembly, 11 in. (200- sheet) Heavy Duty Paper Tray Assembly, 14 in.
4039-1XX Assembly 9: Paper Tray (500-Sheet) Parts Catalog...
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4039-1XX Asm- Part Index Number 1195837 1195831 1183801 1183804 1183357 1183359 1039582 1408851 1408882 1183262 1183298 1183266 1183275 1195835 1383385 1424558 1383385 1383390 1383390 1039597 1383385 Service Manual Units Description Paper Tray Assembly, 11 in. Paper Tray Assembly. 14 in.
4039-1XX Assembly 10: Base for Paper Drawer (500-Sheet) Parts Catalog...
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4039-1XX Asm- Part Index Number 10-1 1328194 1039558 1328197 1039170 1328674 Service Manual Units Description Housing Roll Plate Assembly, Gear Pad, Machine Clip, Ground...
4039-1XX Assembly 14: Transfer Roll Parts Catalog...
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4039-1XX Asm- Part Index Number 14-1 1381008 1381007 1381652 1328356 Service Manual Units Description Roll Asm, Transfer Housing, Transfer 10R/12R/12C/12L/16L Housing, Transfer 10P (“sawtooth” not present on 10P) o Rear Lens Asm, Erase o Front Lens Asm, Erase o Contact, Transfer Roll...
4039-1XX Index Numerics 100-sheet auxiliary feeder paper restraint spring adjustment 52 abbreviations 4 auto clean 34 auto clean delay 34 auto clean frequency 34 background 13 banding 13 black page 15 blank page 16 blurred or fuzzy print 17 button test 40...