Lanzar OPTIDRIVE OPTIX-10OPTIX-10 User Manual page 18

All Lanzar Signal Processors are carefully constructed and thoroughly tested
before shipment. Units purchased in the USA are warranted to be free of defects
in material and workmanship for three (3) years from the date of purchase. This
warranty is limited to the original retail purchaser of the Signal Processor.
Should the unit fail due to a factory defect in material or workmanship, your unit
will be repaired or replaced at the sole discretion of Lanzar.
To obtain warranty service, you must first call our Consumer Return Hotline
number at (718) 236-6948 to obtain a Return Authorization (RA) number. This
RA Number must appear on the outside of your package and on all paperwork
relating to your return.
When returning the unit to us for warranty service, it must be carefully packed
and shipped prepaid to:
R.A. # ______________
Lanzar Service Center
1600 63rd Street
Brooklyn, NY 11204
w w w . l a n z a r . c o m
l i m i t e d w a r r a n t y p o l i c y
C r o s s o v e r
You must also include the following items with your return:
• A copy of your sales receipt or other proof of purchase
• A brief letter indicating the problem you are experiencing with the
product
• Include in your letter your return address, daytime phone number
and RA Number
• Also include a check or money order for $20.00 for return shipping,
handling and insurance, or provide your VISA/MasterCard number
with expiration date.
Our obligation under this warranty is limited to the repair or replacement
of the defective unit when it is returned to us prepaid. This warranty will
be considered void if the unit was tampered with, improperly serviced,
or subject to misuse, neglect or accidental damage.
All implied warranties of merchantability and fitness for a particular
purpose are limited in duration to the length of the warranty. Lanzar
expressly disclaims any liability for incidental or consequential damages
caused by product defects. This warranty does not cover any expense
incurred in the removal and/or reinstallation of the Signal Processor.
Lanzar's total liability will not exceed the purchase price of the Signal
Processor.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts, so the above limitations and exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.