Limitation of liability
THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF
THE THIRD PARTY’S RIGHT.
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL
ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE
IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).
Disclaimer of warranty
IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY PARTY OR ANY
PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT,
FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:
(1) ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL,
CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;
(2) PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT
OPERATION OF THE USER;
(3) ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE, REPAIR OR
MODIFICATION OF THE PRODUCT BY THE USER, REGARDLESS OF THE CAUSE OF THE
MALFUNCTION OR TROUBLE;
(4) INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO
ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
(5) ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING
OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;
(6) ANY CLAIM OR ACTION FOR DAMAGES, BROUGHT BY ANY PERSON OR ORGANIZATION
BEING A PHOTOGENIC SUBJECT, DUE TO VIOLATION OF PRIVACY WITH THE RESULT OF
THAT SURVEILLANCE-CAMERA’S PICTURE, INCLUDING SAVED DATA, FOR SOME
REASON, BECOMES PUBLIC OR IS USED FOR ANY PURPOSE;
(7) LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE.
Trademarks and registered trademarks
Adobe, Acrobat Reader, and Reader are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
iPad, iPhone, and iPod touch are registered trademarks of Apple Inc., registered in the U.S. and
other countries.
Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
All other trademarks identified herein are the property of their respective owners.
Copyright
Distributing, copying, disassembling, reverse compiling and reverse engineering of the software pro-
vided with this product are all expressly prohibited. In addition, exporting any software provided with
this product violating export laws is prohibited.
Network security
As you will use this unit connected to a network, your attention is called to the following security risks.
A Leakage or theft of information through this unit
B Use of this unit for illegal operations by persons with malicious intent
C Interference with or stoppage of this unit by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself
against the above network security risks.
Use this unit in a network secured by a firewall, etc.
If this unit is connected to a network that includes PCs, make sure that the system is not infect-
ed by computer viruses or other malicious entities (using a regularly updated anti-virus program,
anti-spyware program, etc.).
Protect your network against unauthorized access by restricting users to those who log in with
an authorized user name and password.
Apply measures such as user authentication to protect your network against leakage or theft of
information, including image data, authentication information (user names and passwords), alarm
E-mail information, FTP server information and DDNS server information.
After the unit is accessed by the administrator, make sure to close the browser.
Change the administrator password periodically.
Do not install the camera in locations where the camera or the cables can be destroyed or dam-
aged by persons with malicious intent.
Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the
table or a problem is not described below.
Symptom
Cause/solution
Is 9 V DC power supply connected to the power supply terminal?
Check whether the connection is appropriately established.
u
Power is not turned on.
Is the AC adaptor in use compliant with the Specifications?
Check the Specifications regarding AC adaptor.
Use only with Panasonic AC adapter.
● Network
Network:
10BASE-T/100BASE-TX, RJ45 connector
Resolution:
Imaging mode: 4:3
H.264 SVGA (800x600)/ VGA (640x480)/ QVGA (320x240) max.30 fps
JPEG
SVGA (800x600)/ VGA (640x480)/ QVGA (320x240) max.30 fps
Imaging mode: 16:9
H.264 1280x720/ 640x360/ 320x180 max.30 fps
JPEG
1280x720/ 640x360/ 320x180 max.30 fps
Image compression
H.264
Image quality: Low/ Normal/ Fine
method: *3
Transmission type: Unicast/Multicast
Bit rate:
Constant bit rate:
64 kbps/ 128 kbps/ 256 kbps/ 384 kbps/ 512 kbps/
768 kbps/ 1024 kbps/ 1536 kbps/ 2048 kbps/ 3072 kbps/
4096 kbps/ 8192 kbps
Frame rate:
1 fps/ 3 fps/ 5 fps/ 7.5 fps/ 10 fps/ 12 fps/ 15 fps/ 20 fps/ 30 fps
JPEG
Image quality: 0 SUPER FINE/ 1 FINE/ 2/ 3/ 4/ 5 NORMAL/
6/ 7/ 8/ 9 LOW (10 steps: 0-9)
Transmission type: PULL/PUSH
Transmission interval:
0.1 fps - 30 fps (JPEG frame rate will be restricted when displaying
both JPEG and H.264/ images.)
Audio compression
G.726 (ADPCM) 32 kbps/ 16 kbps
method:
G.711
64 kbps
Bandwidth control:
Unlimited/ 64 kbps/ 128 kbps/ 256 kbps/ 384 kbps/ 512 kbps/
768 kbps/ 1024 kbps/ 2048 kbps/ 4096 kbps/ 8192 kbps
Protocol:
IPv6: TCP/IP, UDP/IP, HTTP, HTTPS, RTP, FTP, SMTP, DNS, NTP,
SNMP, DHCPv6, MLD, ICMP, ARP
IPv4: TCP/IP, UDP/IP, HTTP, HTTPS, RTSP, RTP, RTP/RTCP, FTP, SMTP,
DHCP, DNS, DDNS, NTP, SNMP, UPnP, IGMP, ICMP, ARP
Maximum concurrent
14 (Depends on network conditions)
access number:
FTP client:
Alarm image transmission, FTP periodic transmission
Multi-screen:
Up to 16 camera images can be displayed simultaneously on a multi-
screen. (Including the camera itself)
Cellular phone compatibility: JPEG image, panning/tilting/zoom/Privacy control,
AUX control (by access level)
Mobile terminal
iPad, iPhone, iPod touch (iOS 4.2.1 or later)
TM
compatibility
Android
mobile terminals
(As of January, 2012): *4
● Body heat sensor
Sensor detection method: pyroelectric infrared sensor
Sensitivity settings:
Off/ High/ Normal/ Low/ Quiet
Sensor detection range:
About 5 m (with the temperature at 20 °C and Normal sensitivity)
Horizontal: 28°, Vertical: 71°
*1 The actual line speed may be different depending on the network environment and the wireless
devices connected.
*2 Depending on the wireless router (wireless access point) used, connections may not possible
between the camera and the wireless router.
When connecting with 802.11n, select WPA-PSK (AES) or WPA2-PSK (AES) for security.
*3 Transmission for 2 streams can be individually set in the same compression method.
*4 For further information about compatible devices, refer to our website
(http://panasonic.net/pss/security/support/info.html).
● Optional accessories
User License Accessory (For H.264)
BB-HCA8A (P model)
BB-HCA8CE (E model, U model)
Information for Users on Collection and Disposal of Old Equipment and used Batteries
These symbols on the products, packaging, and/or accompanying documents mean
that used electrical and electronic products and batteries should not be mixed with
general household waste.
For proper treatment, recovery and recycling of old products and used batteries,
please take them to applicable collection points, in accordance with your national leg-
islation and the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable
resources and prevent any potential negative effects on human health and the envi-
ronment which could otherwise arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries,
please contact your local municipality, your waste disposal service or the point of sale
where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with
national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer
or supplier for further information.
[Information on Disposal in other Countries outside the European Union]
These symbols are only valid in the European Union. If you wish to discard these items,
please contact your local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol (bottom two symbol examples):
Cd
This symbol might be used in combination with a chemical symbol. In this case it
complies with the requirement set by the Directive for the chemical involved.