1. Manuals
  2. Brands
  3. Konica Minolta Manuals
  4. All in One Printer
  5. magicolor 2400W
  6. User manual

Konica Minolta magicolor 2400W User Manual

Konica minolta printer user's guide 2400w
Hide thumbs Also See for magicolor 2400W:
Table of Contents

Advertisement

Quick Links

See also: Service Manual , Technical Manual
magicolor 2400W
®
User's Guide
4139-7733-02A
1800767-001B

Advertisement

Table of Contents
loading

Related Manuals for Konica Minolta magicolor 2400W

Summary of Contents for Konica Minolta magicolor 2400W

  • Page 1 2400W ® User’s Guide 4139-7733-02A 1800767-001B...

  • Page 2: Thank You

    Thank You Thank you for purchasing a magicolor 2400W. You have made an excellent choice. Your magicolor 2400W is specially designed for optimal performance in Windows environments. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC.

  • Page 3: Table Of Contents

    Contents 1 Introduction ... 1 Getting Acquainted with Your Printer 2 Space Requirements Printer Parts Front View 3 About the Control Panel 4 About the Indicators Status Messages (Ready Indicator, Error Indicator) 5 Status Messages (Toner Indicators) 5 About the Rotate Toner KEY...

  • Page 4: Introduction

    Uninstalling the Printer Driver 10 Displaying Printer Driver Settings 10 Windows XP 10 Windows 2000/Me/98SE 11 Using the Printer Driver 11 Common Buttons OK 11 Cancel 11 Apply 11 Help 11 Easy Set 11 Page Layout 12 Printer Figure 12...
  • Page 5 Replacing Consumables 40 Refilled Toner Cartridges About Toner Cartridges Replacing a Toner Cartridge 43 Replacing the Drum Cartridge 6 Maintaining the Printer ... 51 Maintaining the Printer 52 Cleaning the Printer 54 Exterior Interior Cleaning the Media Feed Roller and Laser Lens 55 Storing the Printer 58 7 Troubleshooting ...
  • Page 6 A Appendix ...85 Safety Specifications 86 Technical Specifications 86 Printer Consumable Life Expectancy Chart Our Concern for Environmental Protection 88 What is an ENERGY STAR product? 88 Contents...

  • Page 7: Introduction

    Introduction...

  • Page 8: Getting Acquainted With Your Printer

    Space Requirements To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. 430 mm (16.9") Front View 31 mm (1.2") Getting Acquainted with Your Printer 489 mm (19.3") 520 mm (20.5") Side View...

  • Page 9: Printer Parts

    Printer Parts The following drawings illustrate the parts of your printer referred to through- out this guide, so please take some time to become familiar with them. Front View 1—Output tray 2—Control panel 3—Front cover 4—Tray 1 (Multipurpose tray) 5—Power switch 6—Top cover...

  • Page 10: About The Control Panel

    1—Ready indicator 2—Error indicator 3—Rotate Toner key 4—Toner indicators 5—Cancel key About the Indicators The indicators use five types of signals: Slow blinking—1 blink every 2 seconds Blinking—1 blink per second Rapid blinking—2 blinks per second About the Control Panel...

  • Page 11: Status Messages (Ready Indicator, Error Indicator)

    Status Messages (Ready Indicator, Error Indicator) Status messages indicate the current condition of the printer. The printer sta- tus also can be checked on the Status Display. (Refer to “Working with the Status Display” on page 16.) Ready indicator (green)

  • Page 12: About The Rotate Toner Key

    You can continue a print job after correcting the following types of errors: No more media in the tray Media of a different format than that set in the printer driver was fed into the printer For details on the error messages, refer to “Indicator Messages” on page 62.

  • Page 13: Software Installation

    Software Installation...

  • Page 14: Utilities And Documentation Cd-Rom

    Drivers Drivers Printer Driver for Windows XP/2000 Printer Driver for Windows Me/98SE For detail on the installation of the printer drivers, refer to the magi- color 2400W Installation Guide. Utilities Utilities Status Display Use/Benefit These drivers give you access to all of the printer features, including finishing and advanced layout.

  • Page 15: System Requirements

    I/O interface USB 2.0 compliant port If the printer is connected via USB 1.1, printing at 2400 x 600 dpi may not be possible in some cases. This printer supports printing at 2400 x 600 dpi using a USB 2.0 interface.

  • Page 16: Uninstalling The Printer Driver

    Click Apply. Click OK to exit from the Properties dialog box. Uninstalling the Printer Driver This section describes how to uninstall the magicolor 2400W Printer Driver if necessary. From the Start menu, choose Programs (Windows XP: All Programs), then KONICA MINOLTA magicolor 2400W Utilities, and then KONICA MINOLTA magicolor 2400W Uninstall.

  • Page 17: Windows 2000/Me/98Se

    From the Start menu, point to Settings, and then click Printers to display the Printers directory. Display the printer driver settings: Windows 2000—Right-click the KONICA MINOLTA magicolor 2400W printer icon and choose Printing Preferences. Windows Me/98SE—Right-click the magicolor 2400W printer icon and choose Properties, then select Printer Properties.

  • Page 18: Page Layout

    Check this option button to display a sample of the page layout in the figure area. Printer Figure Check this option button to display an image of the printer in the figure area. Setup Tab The Setup tab allows you to...

  • Page 19: Quality Tab

    Specify color matching (Images, Graphics and Text) Specify the resolution for the printout Control the tones of an image (Contrast) Control the darkness of an image (Brightness) Control the color purity of an image (Saturation) Control the clarity of an image (Sharpness) Using the Printer Driver...

  • Page 21: Using The Status Display

    Using the Status Display...

  • Page 22: Using The Status Display

    KONICA MINOLTA magicolor 2400W Utilities, and then KONICA MINOLTA magicolor 2400W Status. Windows 2000/Me/98SE—From the Start menu, choose Programs, then KONICA MINOLTA magicolor 2400W Utilities, and then KONIICA MINOLTA magicolor 2400W Status. Altering the Size of the Status Display Window From the Display menu, choose Status (Reduce) to decrease the size of the window.

  • Page 23: Recognizing Status Display Alerts

    Select Printer—Allows you to select the printer that is displayed in the Status Display when multiple magicolor 2400W are connected to a single computer. In addition, if the Startup check box is selected, the Status Display is auto- matically started up when the computer is started up.

  • Page 24: Recovering From A Status Display Alert

    When the Status Display notifies you of a printing problem, double-click its icon on the Windows task bar to open the Status Display. The Status Display identifies what type of error has occurred. Closing the Status Display To close the Status Display from the File menu, choose Exit. If you click the X button in the upper-right corner of the Status Display window to close the window, the Status Display remains available at the bottom right of the taskbar.

  • Page 25: Using Media

    Using Media...

  • Page 26: Media Specifications

    Envelope Monarch Thick Stock, Glossy —Only supported for letter, A4, or smaller media. Custom, Minimum Custom, Maximum For custom sizes, use the printer driver to specify the settings within the ranges shown in the above table. Media Size Inch 8.2 x 11.7 5.9 x 8.3...

  • Page 27: Media Types

    Before purchasing a large quantity of special media, do a trial printing with the same media and check the print quality. Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to printer.konicaminolta.com. Plain Paper Capacity...

  • Page 28: Thick Stock

    91 to 163 g/m² (25 to 43 lb) DO NOT use thick stock that is Mixed with any other media in the trays (as this will cause printer misfeed- ing) (24 lb bond) is referred to as thick stock. Test all...

  • Page 29: Envelopes

    Envelopes Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these lay- ered regions may be lost or faded. Capacity Tray 1 Orientation Face up Driver Envelope Media Type...

  • Page 30: Labels

    Labels A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhe- sive should come through on the surface.

  • Page 31: Letterhead

    Letterhead Format letterhead data within your application. Try printing your data on a sheet of plain paper first to check placement. Capacity Tray 1 Orientation Face up Driver Letterhead Media Type Weight 60 to 90 g/m² (16 to 24 lb) Postcards Format postcard data within your application.

  • Page 32: Transparencies

    If you touch the face of the transparencies with your bare hands, print quality may be affected. Keep the printer path clean. Transparencies are especially sensitive to a dirty media path. If there are shadows on either the top or the bottom of the sheets, see chapter 6, “Maintaining the Printer”...

  • Page 33: Glossy Stock

    Driver Glossy Media Type DO NOT use glossy that is Mixed with any other media in the trays (as this will cause printer misfeed- ing) Specified for inkjet printers What Is the Guaranteed Imageable (Printable) Area? The printable area on all media sizes is up to 4 mm (0.157") from the edges of...

  • Page 34: Imageable Area-Envelopes

    When printing on glossy, the top margin is 10 mm (0.394"). Imageable Area—Envelopes Envelopes have a nonguaranteed imageable area that varies with envelope type. The envelope print orienta- tion is deter- mined by your appli- cation. Page Margins Margins are set through your application. Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose.

  • Page 35: Loading Media

    Do not fan transparencies. Note Although this printer was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life.
  • Page 36 Slide the media guides to pro- vide more space between them. Load the paper face up in the tray. Do not load paper above mark. Up to 200 sheets (80 g/m plain paper can be loaded into the tray at one time.

  • Page 37: Other Media

    Slide the media guides against the edges of the paper. Other Media When loading media other than plain paper, set the media mode (for exam- ple, Envelope, Label, Thick Stock 1, Thick Stock 2, or Transparency) in the driver for optimum print quality. Loading Envelopes Open Tray 1.
  • Page 38 Up to 10 envelopes can be loaded into the tray at one time. For envelopes with the flap along the long edge, load the envelopes with the flap toward the left of the printer. Loading Media...
  • Page 39 Slide the media guides against the edges of the envelopes. Pull the lever, and then open the top cover. If there is paper in the output tray, remove it, and then fold up the out- put tray before opening the top cover. Do not touch the transfer belt.
  • Page 40 Raise the fuser separator levers on the fuser unit. Carefully close the top cover. Before printing on media other than envelopes, be sure to move the fuser separator levers on the fuser unit to its original position. Loading Media...

  • Page 41: Loading Label Sheets/Postcards/Thick Stock/Transparencies

    Loading Label Sheets/Postcards/Thick Stock/ Transparencies Open Tray 1. Remove any media in the tray. Slide the media guides to pro- vide more space between them. Load the media face up in the tray. Up to 50 sheets can be loaded into the tray at one time.
  • Page 42 Slide the media guides against the edges of the media. Loading Media...

  • Page 43: Manual Duplexing

    Only plain paper can be used for manual duplexing. Other types of paper cannot be used. How do I manually duplex? In the printer driver (Setup tab/Duplex/Booklet), select the appropriate setting: Short Edge Binding, Long Edge Binding, Booklet Left Bind- ing, or Booklet Right Binding.

  • Page 44: Output Tray

    All printed media is output to the face-down output tray on top of the printer. This tray has a capacity of approximately 200 sheets (A4/Letter) of 80 g/m (22 lb) paper. If the media is stacked too high in the output tray, your printer may experience media misfeeds, excessive media curl, or static buildup.
  • Page 45 Replacing Consumables...

  • Page 46: Replacing Consumables

    Refilled Toner Cartridges Note Do not use refilled toner cartridges. Any damage to the printer or quality problems caused by a refilled toner cartridge will void your warranty. No technical support is provided to recover from these problems.
  • Page 47 When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved KONICA MINOLTA toner cartridges for your specific printer type, as listed in the table below. If you open the top cover, you can find your printer type and the toner cartridge part numbers on the consumables reorder label inside your printer.
  • Page 48 Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 35° C (95° F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality.

  • Page 49: Replacing A Toner Cartridge

    Replacing a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. When the toner is empty, the toner indicator lights up. Follow the procedure described below to replace the toner cartridge.
  • Page 50 Pull the lever, and then open the top cover. If there is paper in the output tray, remove it, and then fold up the out- put tray before opening the top cover. Do not touch the transfer belt. Check that the toner cartridge to be replaced has been moved to the front, and then open the front cover.
  • Page 51 Pull the handle on the toner car- tridge toward you, and then pull the toner cartridge up to remove Do not manually rotate the toner cartridge carou- sel. In addition, do not rotate the carousel with force, otherwise it may be damaged.
  • Page 52 Remove the cover from the toner roller. Do not touch or scratch the toner roller. Align the shaft on each end of the toner cartridge with its hold- ers, and then insert the car- tridge. Before inserting the toner cartridge, make sure that the color of the toner car- tridge to be installed is the same as the label on...
  • Page 53 If there are no more empty toner cartridges, the printer warms up, then automatically resets to be ready to print. Press the Cancel key to reset the printer and clear the indicator message. If no operation is performed for 30 seconds after the top cover is closed, the printer automatically resets.

  • Page 54: Replacing The Drum Cartridge

    Replacing the Drum Cartridge Pull the lever, and then open the top cover. If there is paper in the output tray, remove it, and then fold up the out- put tray before opening the top cover. Do not touch the transfer belt.
  • Page 55 Prepare the new drum cartridge. Do not touch the PC drum on the drum car- tridge. Install the new drum cartridge. Carefully close the top cover. Replacing Consumables...
  • Page 56 The printer must complete a calibration cycle (less than 2 minutes) after the drum cartridge has been replaced. If you open a cover before the printer is reset, the calibration stops, then starts over again after the cover is closed.

  • Page 57: Maintaining The Printer

    Maintaining the Printer...

  • Page 58: Maintaining The Printer

    Never use sharp or rough implements, such as wire or plastic cleaning pads. Always close the printer’s covers gently. Never subject the printer to vibra- tion. Do not cover the printer immediately after using it. Turn it off and wait until it cools down. Maintaining the Printer...
  • Page 59 Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the drum cartridge. Do not open the printer during printing. Do not tap media stacks on the printer. Do not lubricate or disassemble the printer.

  • Page 60: Cleaning The Printer

    Cleaning the Printer CAUTION Be sure to turn off the printer and unplug the power cord before cleaning. Exterior Control Panel Ventilation Grille Filter Printer Exterior Cleaning the Printer...

  • Page 61: Interior

    If there is paper in the output tray, remove it, and then fold up the out- put tray before opening the top cover. Do not touch the transfer belt. Slowly pull out the drum car- tridge. Cleaning the Printer...
  • Page 62 15 minutes, and do not place the removed drum cartridge in a location where it would be exposed to direct light (such as sunlight). Clean the media feed rollers by wiping them with a soft, dry cloth. BOTTOM Cleaning the Printer...
  • Page 63 Clean the laser lens by wiping them with a soft, dry cloth. BOTTOM Reinstall the drum cartridge. Cleaning the Printer...

  • Page 64: Storing The Printer

    Carefully close the top cover. Storing the Printer Note If this printer is not to be used for an extended period of time, store the printer with the fuser separator levers raised (set to the envelope position). Storing the Printer...

  • Page 65: Troubleshooting

    Troubleshooting...

  • Page 66: Introduction

    This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Preventing media misfeeds Understanding the media path Indicator Messages Clearing media misfeeds Solving problems with media misfeeds...

  • Page 67: Preventing Media Misfeeds

    Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately after printing to avoid static buildup.

  • Page 68: Understanding The Media Path

    Understanding the printer’s media path will help you locate media misfeeds. 1 Output tray 2 Transfer belt unit 3 Toner cartridge carousel 4 Drum cartridge 5 Tray 1 6 Fuser unit Indicator Messages The control panel indicators (Ready, Error) provide information about your printer and help you locate each problem.
  • Page 69 Blinking Indicator Messages Condition The tray ran out of paper while printing. No media in the tray specified in the printer driver. Media size error If the “Auto Continue” has been activated in the Status Display, the sheet already fed in, is auto- matically ejected after a predetermined time.

  • Page 70: Service Message

    This message indicates a more serious fault that can only be corrected by a customer service engineer. Ready indicator (green) Error Condition indicator (orange) Rapid blink- Fatal error Action Turn the printer off, then on again. If the problem persists, contact your vendor or authorized ser- vice provider. Indicator Messages...

  • Page 71: Clearing Media Misfeeds

    To avoid damage, always remove misfed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further misfeeds. Do not reload media that has misfed. Note The image is not fixed on the media before the fusing process.

  • Page 72: Clearing Procedures

    Clearing Procedures Pull the lever, and then open the top cover. If there is paper in the output tray, remove it, and then fold up the out- put tray before opening the top cover. Do not touch the transfer belt. Slowly pull out the drum car- tridge.
  • Page 73 Note Position the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizontal and place it where it will not become dirty. Do not leave the drum cartridge removed for more than 15 minutes, and do not place the removed drum cartridge in a location where it would be exposed to direct light (such as sunlight).
  • Page 74 Reinstall the drum cartridge. Carefully close the top cover. Clearing Media Misfeeds...

  • Page 75: Solving Problems With Media Misfeeds

    Top cover needs to feed mes- be opened and sage stays closed again to reset the printer. Some media remains misfed in the printer. Media is The media is not cor- misfeeding. rectly positioned in the tray. The number of sheets...

  • Page 76: Solving Problems With Media Misfeeds

    Remove the transparencies and load them in Tray 1 one sheet at a time. Do not fan transparencies before loading them. Use KONICA MINOLTA-approved media. See “Media Specifications” on page 20 for supported size. Clean the media feed roller.

  • Page 77: Solving Other Problems

    To order KONICA MINOLTA consumables, go to www.q-shop.com. Symptom Cause Printer The power cord is not power is not correctly plugged into the outlet. Something is wrong with the outlet con- nected to the printer. The power switch is not correctly turned on (I position).

  • Page 78: Solving Other Problems

    Check that the trays are loaded with media, in place, and secure. Print the overlay file using a magicolor 2400W driver from the magicolor 2400W Utilities and Documentation CD-ROM. Turn off the printer, confirm that the power cord is correctly plugged into the outlet, and then turn on the printer.
  • Page 79 Check them for damage. If necessary, contact Technical Support with the error information. Use KONICA MINOLTA-approved media. See “Media Specifications” on page 20 for supported sizes and types. For a complete list of approved media, go to www.printer.konicaminolta.com.

  • Page 80: Solving Problems With Printing Quality

    Remove the media, tap it to straighten it out, return it to the tray, and realign the media guides. Put the printer on a flat, hard, level sur- face not to exceed ±1° slant in any direction. Solving Problems with Printing Quality...

  • Page 81: Solving Problems With Printing Quality

    If it is damaged, replace it. When printing envelopes, labels, post- cards, thick stock, or transparencies, specify the appropriate media type in the printer driver. Remove the toner cartridge and check for damage. If it is damaged, replace it. Remove the drum cartridge and check...
  • Page 82 Install new toner cartridges. Remove the drum cartridge and check for damage. If it is damaged, replace it. Put the printer on a flat, hard, level sur- face not to exceed ±1° slant in any direction. Adjust the humidity in the media stor- age area.
  • Page 83 Solving Problems with Printing Quality Solution Remove the moist media and replace it with new, dry media. Use KONICA MINOLTA-approved media. See “Media Specifications” on page 20 for supported sizes. When printing envelopes, labels, post- cards, thick stock, or transparencies, specify the appropriate media type in the printer driver.
  • Page 84 Replace it with a new toner cartridge. Remove the drum cartridge and check for damage. If it is damaged, replace it. Put the printer on a flat, hard, level sur- face not to exceed ±1° slant in any direction. Print several sheets and the excess toner should disappear.
  • Page 85 Symptom Cause Colors are The top cover is not not register- properly closed. ing properly; The drum cartridge is colors are not correctly seated. mixed or One or more of the have page- toner cartridges are to-page vari- defective. ation. The media is moist from humidity.
  • Page 86 Solving Problems with Printing Quality...

  • Page 87: Installing Accessories

    Installing Accessories...

  • Page 88: Dust Cover

    The dust cover is a standard printer feature in the Americas, but an optional accessory in other areas. Contact your vendor or go to printer.konicaminolta.com for purchase informa- tion. When the dust cover is attached to Tray 1, the media is protected from dust, and operating noises from printing are reduced.

  • Page 89: Loading Media In Tray 1 With The Dust Cover Installed

    Attach the lid to the dust cover. Loading Media in Tray 1 with the Dust Cover installed Remove the lid from the dust cover, and then open the front panel of the dust cover. Slide the media guides to pro- vide more space between them.
  • Page 90 Load the media face up in the tray. Do not load above the Do not load more than 10 envelopes or 50 sheets of labels, post- cards, thick stock, or transparencies at one time. Slide the media guides against the edges of the media. Close the front panel of the dust cover, and then reattach the lid to the dust cover.

  • Page 91: A Appendix

    Appendix...

  • Page 92: Safety Specifications

    China model GB 9254 class B, GB 17625.1 Australian model AS/NZS CISPR22 classB Desktop full color laser beam printer Dual laser diodes and polygon mirror Mono component development system 2400 dpi × 600 dpi, 1200 dpi × 600 dpi or 600 dpi × 600 dpi Monochrome: 14.0 seconds for A4, Letter...
  • Page 93 Standby: 35 dB or less Height: 341 mm (13.4") Width: 430 mm (16.9") Depth: 395 mm (15.6") Printer: approximately 19.9 kg (43.9 lb) (exclud- ing the dust cover) Toner cartridge: Standard in-box cartridge = 0.58 kg (1.28 lb) (Y, M, C, K)

  • Page 94: Consumable Life Expectancy Chart

    Standard memory Consumable Life Expectancy Chart Item Toner cartridge Drum cartridge Our Concern for Environmental Protection As an ENERGY STAR the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automati- cally switch to a “low-power mode”...
  • Page 95 Index Accessory Dust cover 82 Consumables Toner cartridge 40 Dust cover 82 Envelope 23 Glossy 27 Index Imageable area 27 Indicator Error messages 62 Service messages 64 Status message 5 Labels 24 Letterhead 25 Loading media 29 Maintenance 52 Manual duplexing 37 Media Clearing misfeeds 65 Imageable area 27...
  • Page 96 Paper tab 12 Plain paper 21 Postcard 25 Preventing media misfeeds 61 Print quality 75 Printer Parts 3 Printer driver 11 Paper tab 12 Quality tab 13 Setting 10 Setup tab 12 Quality tab 13 Setup tab 12 Status display 16...

Table of Contents