Samsung SM-G360H/DS User Manual
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SM-G360H/DS
SM-G360H
User Manual
English (SWA). 11/2014. Rev.1.0
www.samsung.com

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Table of Contents
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Summary of Contents for Samsung SM-G360H/DS

  • Page 1 SM-G360H/DS SM-G360H User Manual English (SWA). 11/2014. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    Table of Contents Read me first Network connectivity Mobile data Wi-Fi Getting started Tethering and Mobile hotspot Package contents Device layout Personalising Using the SIM or USIM card and battery Managing the Home and Apps screens Using a memory card Setting wallpaper and ringtones Turning the device on and off Changing the screen lock method...
  • Page 3 Table of Contents Messages & email Device & data manager Messages Upgrading the device Email Transferring files between the device and a computer Backing up and restoring data Camera Performing a data reset Basic shooting Shooting modes Settings Camera settings About Settings CONNECTIONS Gallery...
  • Page 4: Read Me First

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5: Instructional Icons

    Read me first Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Note: notes, usage tips, or additional information...
  • Page 6: Getting Started

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 7: Device Layout

    Getting started Device layout Proximity sensor Earpiece Front camera Touch screen Power button Home button Back button Recent apps button Microphone Multipurpose jack Headset jack Flash GPS antenna Rear camera Volume button Speaker Back cover Main antenna...
  • Page 8 • D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 9: Using The Sim Or Usim Card And

    Getting started Using the SIM or USIM card and battery Installing the SIM or USIM card and battery Insert the SIM or USIM card provided by the mobile telephone service provider, and the included battery. Only microSIM cards work with the device. Remove the back cover.
  • Page 10 SIM card slot, take the device to a Samsung Service Centre to remove the memory card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 11 Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts. Replace the back cover. • E nsure that the back cover is closed tightly. • U se only Samsung-approved back covers and accessories with the device.
  • Page 12: Removing The Sim Or Usim Card And Battery

    Getting started Removing the SIM or USIM card and battery Remove the back cover. Pull out the battery. ► Dual SIM models: Press the SIM or USIM card with your finger, and then pull it out. ► Single SIM models: Press the SIM or USIM card with your finger, and then pull it out.
  • Page 13 Getting started Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards → Settings → SIM card manager. Drag one or both of the On the Home screen, tap switches for the SIM or USIM cards to the right.
  • Page 14: Charging The Battery

    Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the battery by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 15: Reducing The Battery Consumption

    • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.
  • Page 16: Using A Memory Card

    Getting started Using a memory card Installing a memory card Your device accepts memory cards with maximum capacities of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 17: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or can damage the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
  • Page 18: Turning The Device On And Off

    Getting started Turning the device on and off Press and hold the Power button for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
  • Page 19: Basics

    Basics Using the touch screen • D o not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • T o avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 20 Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
  • Page 21 Basics Flicking Flick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
  • Page 22: Home Screen Layout

    Basics Home screen layout Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. To view other panels, scroll left or right, or tap one of the screen indicators at the bottom of the screen.
  • Page 23: Home Screen Options

    Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options.
  • Page 24: Apps Screen

    Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap to open the Apps screen. To view other panels, scroll left or right, or select a screen indicator at the bottom of the screen. To customise the Apps screen, refer to Managing the Apps screen.
  • Page 25: Indicator Icons

    Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
  • Page 26: Notifications Panel

    Basics Notifications panel Using the notifications panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notifications panel and view the details. To open the notifications panel, drag the status bar downwards.
  • Page 27: Opening Apps

    Basics Using the quick setting buttons You can activate or deactivate some features on the notifications panel. Tap the following options to activate or deactivate them. You can view more detailed settings if you tap and hold a button. • W i-Fi: Refer to Wi-Fi for more information.
  • Page 28: Installing Or Uninstalling Apps

    Basics Installing or uninstalling apps Samsung GALAXY Apps Use this app to purchase and download apps. Tap GALAXY Apps on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap to search for a keyword.
  • Page 29: Managing Apps

    Basics Managing apps Uninstalling or disabling apps To disable default apps, open the Apps screen and tap → Uninstall/disable apps. appears on the apps that you can disable. Select an app and tap OK. To uninstall downloaded apps, open the Apps screen and tap → Downloaded apps → → Uninstall.
  • Page 30: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.
  • Page 31: Copying And Pasting

    Basics Using additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of depending on the last function that was used. • : Change the keyboard settings. • : Enter emoticons. • : Enter text by voice. Change the language.
  • Page 32: Screen Capture

    Basics Screen capture Capture a screenshot while using the device. Press and hold the Home button and the Power button simultaneously. The image is saved in the Gallery → → Albums → Screenshots folder. After capturing a screenshot, you can edit the image and share it with others.
  • Page 33: Power Saving Feature

    Basics Power saving feature Ultra power saving mode Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following: • R estricts the available apps to essential and selected apps only. •...
  • Page 34: Network Connectivity

    Network connectivity Mobile data Connect the device to a mobile network to use the Internet or share media files with other devices. Refer to Data usage for additional options. ► Dual SIM models: On the Apps screen, tap Settings → Data usage → a SIM or USIM card, and then tick Mobile data.
  • Page 35: Tethering And Mobile Hotspot

    Network connectivity Tethering and Mobile hotspot About tethering and mobile hotspots Use this feature to share the device’s mobile data connection with computers and other devices if an Internet connection is unavailable. Connections can be made via Wi-Fi, USB, or Bluetooth.
  • Page 36 Network connectivity Using USB tethering Share the device’s mobile data connection with other devices via a USB cable. On the Apps screen, tap Settings → Tethering and Mobile hotspot. Connect your device to the computer via the USB cable. Tick USB tethering. appears on the status bar when the two devices are connected.
  • Page 37: Personalising

    Personalising Managing the Home and Apps screens Managing the Home screen Adding items Tap and hold an app from the Apps screen, and then drag it to the Home screen. To add widgets, open the Home screen, tap and hold an empty area, tap Widgets, tap and hold a widget, and then drag it to the Home screen.
  • Page 38: Managing Panels

    Personalising Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, scroll left to the last panel, and then tap To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.
  • Page 39: Setting Wallpaper And Ringtones

    Personalising Setting wallpaper and ringtones Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen or the locked screen. On the Home screen, tap and hold an empty area, and then tap Wallpapers. Alternatively, on the Apps screen, tap Settings →...
  • Page 40: Changing The Screen Lock Method

    On the Apps screen, tap Settings → Lock screen → Screen lock, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.
  • Page 41 You can transfer data of the previous device to a new device via Smart Switch. Visit www.samsung.com/smartswitch for more information. Samsung Smart Switch is not supported on some devices or computers. Using Smart Switch Mobile Use this app to transfer data from your previous iPhone or Android device to your new device.
  • Page 42: Setting Up Accounts

    Personalising Using Samsung Kies Import a backup of your data from your computer via Samsung Kies to restore data on your device. You can also back up data to the computer via Samsung Kies. Refer to Connecting with Samsung Kies for more information.
  • Page 43: Phone

    Phone Making calls Tap Phone on the Apps screen. ► Dual SIM models: Tap Keypad, enter a phone number, and then tap to make a voice call, or tap to make a video call. View favourite contacts. View call and message logs. View the contacts list.
  • Page 44: Making An International Call

    Phone ► Single SIM models: Tap Keypad, enter a phone number, and then tap to make a voice call, or tap to make a video call. View call and message logs. View favourite contacts. Enter the number using the View the contacts list. keypad.
  • Page 45: Receiving Calls

    Phone Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the reject message bar upwards. To create various rejection messages, open the Apps screen and tap Phone →...
  • Page 46: During A Video Call

    Phone During a video call The following actions are available: • → Hide me: Hide your image from the other party. • → Outgoing image: Select an image to show it to the other party. • → Capture image: Capture the other party’s image. •...
  • Page 47: Contacts

    Contacts Adding contacts Moving contacts from other devices You can move contacts from other devices to your device. Refer to Transferring data from your previous device for more information. Creating contacts manually On the Apps screen, tap Contacts. and enter contact information. •...
  • Page 48: Searching For Contacts

    Contacts Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • S croll up or down the contacts list. • T ap the search field at the top of the contacts list and enter search criteria. Once a contact is selected, take one of the following actions: •...
  • Page 49: Sending Messages

    Messages & email Messages Sending messages Send text messages (SMS) or multimedia messages (MMS). You may incur additional charges for sending or receiving messages when you are roaming. Tap Messages on the Apps screen. Add recipients and enter a message. ►...
  • Page 50: Messages Email

    Messages & email ► Single SIM models: Access additional options. Enter recipients. Select contacts from the contacts list. Send the message. Enter a message. Attach files. ► Dual SIM models: Tap to send the message. ► Single SIM models: Tap to send the message.
  • Page 51: Setting Up Email Accounts

    Messages & email Email Setting up email accounts Tap Email on the Apps screen. Set up an email account when opening Email for the first time. Enter the email address and password. Tap Next for a private email account or tap Manual setup for a company email account.
  • Page 52 Messages & email Reading emails Tap Email on the Apps screen. Tap , select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap Tap a message to read. Delete the message. Access additional options. Add this email address to the contacts list or view other options.
  • Page 53: Camera

    Camera Basic shooting Taking photos or recording videos Tap Camera on the Apps screen. Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. Display current mode.
  • Page 54: Shooting Modes

    Camera Launching Camera on the locked screen To quickly take photos of special moments, launch Camera on the locked screen. On the locked screen, drag outside the large circle. If is not shown, open the Apps screen, tap Settings → Lock screen, and then tick Camera shortcut. This feature may not be available depending on the region or service provider.
  • Page 55 Camera Panorama Use this mode to take a photo composed of many photos strung together. The device in Gallery. identifies the photo with On the Apps screen, tap Camera → → Panorama. To get the best shot, follow these tips: •...
  • Page 56: Camera Settings

    Camera Sports Use this mode to take a photo of fast-moving subjects. On the Apps screen, tap Camera → → Sports. Camera settings On the Apps screen, tap Camera → . Not all of the following options are available in both still camera and video camera modes.
  • Page 57 Camera • S torage location: Select the memory location for storage. • W hite balance: Select an appropriate white balance, so images have a true-to-life colour range. The settings are designed for specific lighting situations. These settings are similar to the heat range for white-balance exposure in professional cameras.
  • Page 58: Gallery

    Gallery Viewing content on the device On the Apps screen, tap Gallery and select an image or a video. Video files show the icon on the preview thumbnail. To hide or show the menu bar and the preview thumbnails, tap the screen. Send the image to others.
  • Page 59: Useful Apps And Features

    Useful apps and features S Planner Creating events or tasks Tap S Planner on the Apps screen. . Alternatively, select a date with no events or tasks in it and tap the date again. If the date already has saved events or tasks in it, tap the date and tap Select either event or task and enter details.
  • Page 60: Internet

    Useful apps and features Syncing events and tasks with your accounts Tap S Planner on the Apps screen. To sync events and tasks with your accounts, tap → Sync. To add accounts to sync with, tap → Calendars → Add account. Then, select an account to sync with and sign in.
  • Page 61: Video

    Useful apps and features Video Playing videos Tap Video on the Apps screen. Select a video to play. Change screen ratio. Adjust the volume. Access additional options. Pause and resume Move forwards or playback. backwards by dragging the bar. Rotate the screen's orientation.
  • Page 62: Clock

    Useful apps and features Clock Alarm On the Apps screen, tap Clock → Alarm. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save. To activate or deactivate alarms, tap next to the alarm in the alarms list.
  • Page 63: Calculator

    Useful apps and features Deleting clocks Tap → Select, select clocks, and then tap Stopwatch On the Apps screen, tap Clock → Stopwatch. Tap Start to time an event. Tap Lap to record lap times. Tap Stop to stop timing. To clear lap times, tap Reset. Timer On the Apps screen, tap Clock →...
  • Page 64: Memo

    Useful apps and features Memo Use this app to create memos and organise them by category. Tap Memo on the Apps screen. Composing memos on the memos list and enter a memo. While composing a memo, use the following options: •...
  • Page 65 Useful apps and features to turn on the FM radio. Select the radio station you want from the stations list and tap to return to the FM radio screen. Adjust the volume. Record a song from the FM radio. Access additional options. Enter radio station frequency Add the current radio station to manually.
  • Page 66: Voice Recorder

    Useful apps and features Voice Recorder Recording voice memos Tap Voice Recorder on the Apps screen. to start recording. Speak into the microphone. Tap to pause recording. To cancel recording, tap . Tap to finish recording. Access additional options. Recording elapsed time Start recording.
  • Page 67: Google Apps

    Useful apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Setting up accounts for more information. To view more app information, open the each app’s main screen and tap → Help. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 68: Play Newsstand

    Useful apps and features Play Newsstand Read news and magazines that interest you in one convenient location. Play Games Download games from Play Store and play them with others. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others.
  • Page 69: Connecting With Other Devices

    SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 70: Pairing With Other Bluetooth Devices

    Connecting with other devices Pairing with other Bluetooth devices On the Apps screen, tap Settings → Bluetooth, tap the Bluetooth switch to activate it, and then tap Scan. The detected devices are listed. To set the device as visible to other devices, tap the device name. Select a device to pair with.
  • Page 71: Connecting To Other Devices

    Connecting with other devices Receiving an image When another device sends you an image, accept the Bluetooth authorisation request. The received image is saved in the Gallery → Download folder. Unpairing Bluetooth devices On the Apps screen, tap Settings → Bluetooth. The device displays the paired devices in the list.
  • Page 72: Sending And Receiving Data

    Connecting with other devices Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Sending an image On the Apps screen, tap Gallery. Select an image.
  • Page 73: Mobile Printing

    Connecting with other devices Mobile printing Connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. On the Apps screen, tap Settings →...
  • Page 74: Device & Data Manager

    Kies and connect the device to the computer. Samsung Kies automatically recognises the device and shows available updates in a dialogue box, if any. Click the Update button in the dialogue box to start upgrading. Refer to the Samsung Kies help for more information about how to upgrade.
  • Page 75: Transferring Files Between The Device And A Computer

    Device & data manager Transferring files between the device and a computer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.
  • Page 76: Backing Up And Restoring Data

    Device & data manager Connecting with Samsung Kies Samsung Kies is a computer app that manages media contents and personal information with Samsung devices. Download the latest Samsung Kies from the Samsung website. Connect the device to the computer using the USB cable.
  • Page 77: Performing A Data Reset

    Device & data manager Performing a data reset Delete all settings and data on the device. Before performing a factory data reset, ensure you back up all important data stored on the device. Refer to Backing up and restoring data more information.
  • Page 78: Settings

    Settings About Settings Use this app to configure the device, set app options, and add accounts. Tap Settings on the Apps screen. Supported features may differ or be labelled differently depending on whether your device is a single or dual SIM model. CONNECTIONS Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other...
  • Page 79: Flight Mode

    Settings Bluetooth Activate the Bluetooth feature to exchange information over short distances. On the Settings screen, tap Bluetooth, and then tap the Bluetooth switch to activate it. To use more options, tap . • V isibility timeout: Set duration that the device is visible. •...
  • Page 80: Data Usage

    Settings Data usage Keep track of your data usage amount and customise the settings for the limitation. On the Settings screen, tap Data usage. • M obile data: Set the device to use data connections on any mobile network. •...
  • Page 81: More Networks

    Settings Location Change settings for location information permissions. On the Settings screen, tap Location, and then tap the Location switch to activate it. • M ode: Select a method to collect your location data. • R ECENT LOCATION REQUESTS: View which apps request your current location information and their battery usage.
  • Page 82: Device

    Settings Mobile networks • M obile data: Set the device to use data connections on any mobile network. • D ata roaming: Set the device to use data connections when you are roaming. • A ccess Point Names: Set up access point names (APNs). •...
  • Page 83 Settings Display Change the display settings. On the Settings screen, tap Display. • W allpaper: – Home screen: Select a background image for the Home screen. – Lock screen: Select a background image for the locked screen. – Home and lock screens: Select a background image for the Home screen and the locked screen.
  • Page 84: Lock Screen

    Settings Lock screen Change settings for the locked screen. On the Settings screen, tap Lock screen. • S creen lock: Change the screen lock method. The following options may vary depending on the screen lock feature selected. • D ual clock: Set the device to show the dual clock. •...
  • Page 85: Application Manager

    Settings • A dditional settings: – Caller ID: Display your caller ID to other parties for outgoing calls. – Call forwarding: Divert incoming calls to another number. – Auto area code: Set the device to automatically insert a prefix (area or country code) before a phone number.
  • Page 86: Personal

    Settings PERSONAL Add account Add email or SNS accounts. On the Settings screen, tap Add account. Backup and reset Change the settings for managing settings and data. On the Settings screen, tap Backup and reset. • B ack up my data: Set the device to back up settings and app data to the Google server. •...
  • Page 87 Settings • T alkBack: Activate TalkBack, which provides voice feedback. To view help information to learn how to use this feature, tap Settings → Launch “Explore by touch” tutorial. • S peak passwords: Set the device to read the password aloud when you enter the password while TalkBack is activated.
  • Page 88: System

    Default Select a default keyboard type for text input. Samsung keyboard To change the Samsung keyboard settings, tap The available options may vary depending on the region or service provider. • E nglish(UK): Select a default keyboard layout. • S elect input languages: Select languages for text input.
  • Page 89: Google Voice Typing

    • S ound: Set the device to sound when a key is touched. • C haracter preview: Set the device to display a large image of each character tapped. • R eset settings: Reset Samsung keyboard settings. Google voice typing To change the voice input settings, tap •...
  • Page 90: Pointer Speed

    Settings Text-to-speech options • P REFERRED TTS ENGINE: Select a speech synthesis engine. To change the settings for speech synthesis engines, tap • S peech rate: Select a speed for the text-to-speech feature. • L isten to an example: Listen to the spoken text for an example. •...
  • Page 91: Ultra Power Saving Mode

    Settings Ultra power saving mode Extend standby time and reduce battery consumption by displaying a simpler layout and allowing limited access to an app. Refer to Ultra power saving mode for more information. On the Settings screen, tap Ultra power saving mode, and then tap the Ultra power saving mode switch to activate it.
  • Page 92 • R emote controls: Set the device to allow control of your lost or stolen device remotely via the Internet. To use this feature, you must sign in to your Samsung account. • S IM Change Alert: Activate or deactivate the Find my mobile feature which helps locate the device when lost or stolen.
  • Page 93: About Device

    Settings • S ecurity update: Set the device to check and download security updates. • S torage type: Set a storage type for credential files. • T rusted credentials: Use certificates and credentials to ensure secure use of various apps. •...
  • Page 94: Troubleshooting

    Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 95 • R estart your device to clear any temporary software bugs. • E nsure that your device software is upgraded to the latest version. • I f the touch screen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close apps or reinsert the battery and turn on the device to regain functionality.
  • Page 96 The battery icon is empty Your battery is low. Recharge or replace the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may turn off.
  • Page 97 • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 98: Another Bluetooth Device Is Not Located

    • I f you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. • E nsure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.
  • Page 99 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 100 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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