Panasonic WV-SW396 Installation Manual
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Panasonic WV-SW396 Installation Manual

Network camera
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Installation Guide

Network Camera

WV-SW396/WV-SW395
Model No.
WV-SW396E/WV-SW395E
WV-SW396
(This illustration represents WV-SW396.)
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

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Summary of Contents for Panasonic WV-SW396

  • Page 1: Installation Guide

    WV-SW396/WV-SW395 Model No. WV-SW396E/WV-SW395E WV-SW396 (This illustration represents WV-SW396.) Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.
  • Page 2 • The mains plug or an appliance coupler shall remain readily operable. For U.S. and Canada: • The apparatus should not be exposed to dripping or WV-SW396/WV-SW395 splashing and that no objects filled with liquids, such as For Europe and other countries: vases, should be placed on the apparatus.

  • Page 3: Table Of Contents

    Contents Important safety instructions ............................. 4 Limitation of liability ................................5 Disclaimer of warranty ............................... 5 Preface ....................................5 About notations ................................. 5 Main functions ................................... 6 About the user manuals ..............................6 System requirements for a PC ............................7 Trademarks and registered trademarks..........................

  • Page 4: Important Safety Instructions

    Important safety instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Clean only with dry cloth. 6) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 7) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

  • Page 5: Limitation Of Liability

    THE CORRESPONDING PRODUCT (S). Disclaimer of warranty IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW: (1) ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;...

  • Page 6: Main Functions

    * The accuracy with the auto tracking function depends on the installation location. Make sure that the installation location is appropriate in advance. About the user manuals There are 2 sets of operating instructions for the WV-SW396, WV-SW395 (P model), WV-SW396E, WV-SW395E (E model) as follows. • Installation Guide: Explains how to install and connect devices, as well as how to connect and configure the network.

  • Page 7: System Requirements For A Pc

    PC and precautions when using Microsoft Windows 7 or Microsoft Windows Vista. • If using Microsoft Windows XP, screen tearing* may occur when the shooting scene drastically changes (for example, while shooting fast-moving subjects or while controlling panning/tilting) due to the GDI restrictions of the OS. * A phenomenon in which portions of the screen are displayed out of alignment • For information on the operation verification of the supported operating systems and web browsers, refer to our web- site at http://panasonic.net/pss/security/support/index.html.

  • Page 8: Trademarks And Registered Trademarks

    Trademarks and registered trademarks • Microsoft, Windows, Windows Vista, Internet Explorer, ActiveX, and DirectX are either registered trademarks or trade- marks of Microsoft Corporation in the United States and/or other countries. • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. • Intel and Intel Core are trademarks or registered trademarks of Intel Corporation in the United States and other coun- tries. • Adobe, the Adobe logo, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • SDHC Logo is a trademark of SD-3C, LLC. • iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. • All other trademarks identified herein are the property of their respective owners. Copyright Distributing, copying, disassembling, reverse compiling and reverse engineering of the software provided with this product are all expressly prohibited.

  • Page 9: Precautions

    Precautions Refer installation work to the dealer. The screws and bolts must be tightened to the Installation work requires technique and experiences. specified torque. Failure to observe this may cause fire, electric shock, Failure to observe this may cause a drop resulting in injury injury, or damage to the product.
  • Page 10 Do not damage the power cable. Cleaning this product body Do not damage, fabricate, twist, stretch, bundle, or forci- Be sure to turn off the power before cleaning. Failure to bly bend the power cable. Do not place heavy objects. observe this may cause injury.
  • Page 11 • When some SDHC/SD memory cards are used with About the self-diagnosis function this product, the product may not work properly or When this product malfunctions due to exogenous noise, performance deterioration may be caused. Use the etc. for 30 seconds or more, the product will automatically SDHC/SD memory cards recommended in page 38.

  • Page 12: Precautions For Installation

    Precautions for installation Panasonic assumes no responsibility for injuries or • Ensure that the mounting surface, anchor and screws property damage resulting from failures arising out are sufficiently strong. of improper installation or operation inconsistent • Do not mount the product on a plaster board or a with this documentation.
  • Page 13 Radio disturbance Check before connection When this product is used near TV/radio antenna, strong Compatibility of devices are restricted. Before connec- electric field or magnetic field (near a motor, a transformer tions, check the ratings and dimensions of the devices to or a power line), images may be distorted and noise be used.

  • Page 14: Major Operating Controls

    Major operating controls <Main body> Power cable Brown To the power supply (24 V AC, 50 Hz/60 Hz) Blue Green/Yellow – GND External I/O cable Microphone input cable (connector: white) Audio output cable (connector: black) Network cable Output cable for the monitor used for adjustment Safety wire Attachment pipe Housing base (inside)

  • Page 15: Insert/Remove An Sdhc/Sd Memory Card

    Insert/remove an SDHC/SD memory card How to insert an SDHC/SD memory card Important: • Before inserting the SDHC/SD memory card, turn off the power of the camera first. • When inserting an SDHC/SD memory card, make sure the direction. • When the SDHC/SD memory card is inserted or removed with the power on, data in the SDHC/SD memory card may be damaged. Step 1 Step 3 Pull out the main sunshield rear cover on the rear of the Turn the water-resistant cap to the "OPEN" side, and pull camera by pressing the tab on the top of the sunshield.
  • Page 16 Step 5 Step 7 Align "g" of the water-resistant cap to "OPEN h" of the First, insert the tab on the bottom of the main sunshield camera. Then, turn the water-resistant cap toward "h rear cover into the main body, and then push the tab on LOCK"...

  • Page 17: Installations/Connections

    Installations/Connections Caution: • FOR UL LISTED MODEL(S), ONLY CONNECT 24 V AC CLASS 2 POWER SUPPLY. Before installation, prepare the following (E model only) When mounting this camera, wall mount bracket WV-Q122 (option) is required. When mounting the camera on a bracket that is locally procured, the attachment pipe is required. Refer to the installation guide of the bracket to be used for details on the installation procedures of the bracket and the camera.
  • Page 18 How to detach the housing base Step 1 Step 2 Remove the fixing screws (3 pcs.*) that are securing the To separate the camera from the housing base, turn the housing base and the camera. camera to the direction of the arrow as illustrated. The removed screws will be required when attaching the housing base to the camera again.
  • Page 19 Installation Before starting installation/connection, make sure that the power cable is not connected to the main power supply. Refer to the "Precautions for installation" section before starting installation/connection. (☞ Page 12) Mounting the Bracket Step 1 q Fix the bracket to the installation surface using appro- Install the mounting bracket.
  • Page 20 <Installation example> Step 4 Mount the camera on the bracket. q Attach the housing base to the mount bracket using Safety wire the hexagon screws (M5) attached to the housing base* provided with the mount bracket. (Recommended tightening torque: 2.45 N·m {1.81 lbf·ft}) The "REAR"...
  • Page 21 Important: Step 5 • Joint both sides of the front and rear sunshields Attach the front and rear sunshields (accessory) to the before fitting in the main sunshield. camera. • Do not trap the safety wire inside. q Put the fingers on the dents of the front and rear sun- • The safety wire is designed to support only the weight shields to detach the hooks.
  • Page 22 Connection Caution: Before starting connection, make sure that the circuit breaker is switched off. Failure to observe this may cause fire, electric shock, injury, or damage to the product. Brown Power cable To the power supply (24 V AC, 50 Hz/60 Hz) Blue Green/Yellow LAN cable (category 5e or better, STP*)
  • Page 23 • 24 V AC power supply connector kit (accessory) • Network cable Recommended specification of cable (wire) Connect a LAN cable (category 5e or better, STP*) to the network connector. * E model only Wire size (AWG), (0.22 mm) (0.33 mm) (0.52 mm) (0.83 mm) stranded...
  • Page 24 <Ratings> • ALARM IN1/ DAY/NIGHT IN, ALARM IN2, ALARM Input specification: No-voltage make contact input (4 V - 5 V DC, internally pulled up) OFF: Open or 4 V - 5 V DC ON: Make contact with GND (required drive current: 1 mA or more) • ALARM OUT, AUX OUT Output specification: Open collector output (maxi-...

  • Page 25: Connection Example

    Connection example (Refer to page 22 for how to connect the cables.) When connecting with a PC directly <Required cable> LAN cable (category 5e or better, cross, STP*) * E model only RJ-45 female connector (cable integrated type) Powered speaker (option) LAN cable (category 5e or better, cross, STP*) To the power supply...
  • Page 26 When connecting to a network using a PoE+ hub <Required cable> LAN cable (category 5e or better, straight, STP*) * E model only Hub, router PoE+ (IEEE802.3at compliant) is applied when the power is supplied. Video monitor (for adjustment use only) Powered speaker (option) RJ-45 female connector (cable integrated type)

  • Page 27: Initialize The Camera

    Initialize the camera Use the initial set switch to reset the settings of the camera to the default. Important: • The settings including the network settings will be initialized. Note that the preset position settings and the CRT key (SSL encryption key) used for the HTTPS protocol will not be initialized. Step 1 Step 5 Open the SDHC/SD memory card slot cover by following Move the Initial set switch to the left (OFF).

  • Page 28: Using The Cd-Rom

    About the CD launcher Insert the provided CD-ROM into the CD-ROM drive of your PC to display the CD launcher window. • If the launcher window is not displayed, double click the "CDLauncher.exe" file on the CD-ROM. • The License Agreement will be displayed. Read the Agreement and choose "I accept the term in the license agree- ment", and click [OK]. Using the supplied CD-ROM, the following actions can be performed. q The Panasonic IP setting software can be installed on the PC. → Refer to "Installing Panasonic IP setting software". (☞ Page 29) w Settings related to the camera's network can be set from the Panasonic IP setting software. → Refer to "Configure the network settings". (☞ Page 31) e The manuals can be installed on the PC. → Refer to "Installing the manuals". (☞ Page 29) r You can also view the manuals without installing them to the PC by clicking the [Open] button.

  • Page 29: Installing Panasonic Ip Setting Software

    Installing Panasonic IP setting software On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic IP setting soft- ware installation window. Confirm the following settings before starting the installation. q Select the Panasonic IP setting software to install. w Select where to create the Panasonic IP setting shortcut icon when the Panasonic IP setting software is installed. e Specify which folder on the PC to install the Panasonic IP setting software to. r Click the [Install] button to start the installation. Note: • To uninstall the Panasonic IP setting software delete the shortcut icon from where you specified it to be installed (the default is on the desktop) during installation and the folder you specified during installation. Installing the manuals On the CD launcher window, click the [Install] button next to [Manual] to display the Manual installation window. Confirm the following settings before starting the installation. q Select which manuals to install. The camera models that the manuals support are displayed in w "Model List". w The camera models that are supported by the manuals selected in q are displayed here. e Select where to create the manuals shortcut icon when the manuals are installed. r Specify which folder on the PC to install the manuals to. t Click the [Install] button to start the installation. Note: • To uninstall the manuals delete the shortcut icon from where you specified it to be installed (the default is on the desk-...

  • Page 30: Installing The Viewer Software

    Installing the Viewer software The Viewer software (Network Camera View4S) must be installed on the PC in order to display camera images. On the CD launcher window, click the [Install] button next to [Viewer Software], and follow the instructions displayed on the window to install the software. A message is displayed if a PC that does not have the Viewer software installed tries to access the camera. Install the software by following the instructions displayed on the window. Refer to "Viewer software" in the Operating Instructions for further information. Note: • To uninstall the Viewer software, delete [Network Camera View 4S] from [Control Panel]-[Add or Remove Programs].

  • Page 31: Configure The Network Settings

    Configure the network settings Configure the network settings of the camera using the Panasonic IP setting software It is possible to perform the network settings of the camera using the IP setup software on the provided CD-ROM. When using multiple cameras, it is necessary to configure the network settings of each camera independently. If the Panasonic IP setting software does not work, configure the network settings of the camera and the PC individually on the "Network" page of the setup menu. Refer to the Operating Instructions (included in the CD-ROM) for further informa- tion. Important: • When using Microsoft Windows 7 or Microsoft Windows Vista, the "Windows Security Alert" window may be displayed when starting the IP setup software. In this case, disable "User Account Control" from the control panel. • For the security enhancement, the MAC address/IP address of the camera to be configured will not be displayed when around 20 minutes have passed after turning on the power of the camera. (When the effective period is set to "20min" in the IP setup) However cameras in the initial set mode are still displayed even after 20 minutes. • Panasonic IP setting software is inoperable in other subnets via the same router. • This camera cannot be displayed or set with an older version of the IP setup software (version 2.xx). T o start the Panasonic IP setting software, click the [Run] button next to [IP Setting Software] from the CD launcher menu window, or double-click on the shortcut icon created after installing the software on the PC. • The License Agreement will be displayed. Read the Agreement and choose "I accept the term in the license agree- ment", and click [OK].
  • Page 32 Complete each network setup item and click the [Save] button. Note: • When selecting "DHCP" or "AutoIP", it is possible to set "DNS" to "Auto". • By unchecking the "Wait for camera restarting." checkbox, multiple camer- as can be continuously configured. Important: • It may take for around 2 minutes to complete to upload the settings to the camera after clicking the [Save] button. The settings may be invalidated when the LAN cable is disconnected before completing the upload. In this case, perform the settings again. • When using a firewall (including software), allow access to all UDP ports. About the default user name and password Click the [Setup] button on the "Live" page, the user authentication window will be displayed. Enter the default user name and password as follows, and log in. User name: admin Password: 12345 Important: • To enhance the security, change the password for the user name "admin". It is recommended to change this password periodically. • To enhance the security of the "Live" page, it is possible to set authentication for the "Live" page by selecting "On" for "User auth.". Refer to the Operating Instructions (included in the CD-ROM) for further information.

  • Page 33: Troubleshooting

    Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Reference Symptom Cause/solution pages When using a PoE+ device for power supply...
  • Page 34 Use an SDHC/SD memory card formatted on the camera. Instructions Live indicator lights red. Or install the software to format the SDHC/SD memory card on (included in the PC. Refer to our website (http://panasonic.net/pss/security/ the CD-ROM) support/info.html) for further information about the supported soft- ware. • I sn't the inserted SDHC/SD memory card faulty? Replace the card with a normal one.
  • Page 35 About the live indicator The live indicator will light or blink as follows depending on the camera status. Operation status Indicator status When the power is turned on Before the network Blinks orange connection is established When the network Blinks orange → Blinks green → Lights green connection is established During the standby or connection (Cable is not connected.) Lights orange...

  • Page 36: Specifications

    Specifications • Basic Power source: 24 V AC or PoE+ (IEEE802.3at compliant) Power consumption: 24 V AC*: 50 Hz/60 Hz: 43 W/1.8 A, PoE+: Approx. 25 W/460 mA (Class 4 device) SW396 24 V AC*: 50 Hz/60 Hz: 43 W/1.8 A, PoE+: Approx. 24 W/440 mA (Class 4 device) SW395 * FOR UL LISTED MODEL(S), ONLY CONNECT 24 V AC CLASS 2 POWER SUPPLY.
  • Page 37 Adaptive black stretch: On/Off Back light compensation (BLC): On/Off Light control mode setting: Indoor scene (50 Hz)/ Indoor scene (60 Hz)/ Outdoor scene/ Fix shutter Shutter speed: 1/30, 3/100, 3/120, 2/100, 2/120, 1/100, 1/120, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/10000 Auto slow shutter: Off (1/30 s), max.
  • Page 38 Up to 16 camera images can be displayed simultaneously on a multi-screen. (Including the camera itself) Compatible SDHC/ SD memory card (option): Manufactured by Panasonic SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB SD memory card: 256 MB, 512 MB, 1 GB, 2 GB (except miniSD card and...

  • Page 39: Standard Accessories

    Standard accessories Installation Guide (this document) ........................1 pc. Warranty card (P model only) ..........................1 pc. CD-ROM* ................................1 pc. Code label* ................................1 pc. *1 The CD-ROM contains the operating instructions and different kinds of tool software programs. *2 This label may be required for network management. The network administrator shall retain the code label. The following parts are used during installation procedures.
  • Page 40 For customer support, call 1.800.528.6747 Importer's name and address to follow EU rules: Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A. Panasonic Testing Centre Panasonic Canada Inc. Panasonic Marketing Europe GmbH 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada Winsbergring 15, 22525 Hamburg F.R.Germany...

This manual is also suitable for:

Wv-sw395Wv-sw395eWv-sw396e

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