Lcd Message List - Oki C9600 Service Manual

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7.5.1 LCD Message List

When the printer detects errors that can be restored, it displays a service call error on the LCD, as
shown below.
Service Call
nnn: Error
nnn is an Error code.
Note
When a service call is displayed, the error code and accompanying error information is displayed on
the bottom row of the LCD. The meaning of the error code and the overview of the remedies are
indicated in Table 7-1-1.
Display
Cause
Service Call
A heavy trouble of
001: Error
the CU substrate
(defective substrate
or power supply
capacity shortage)
was detected.
Service Call
This stems from a
Power off/on
variety of causes.
For analyzing causes,
nnn: Fatal Error
PC: nnnnnnnn
record three numbers
LR: nnnnnnnn
(called program
counting value)
FR: nnnnnnnn
002: Error
indicated below LCD
to
column and a printer
007: Error
firmware version.
[Cause]
1 Unmatched print
data and printer
FW
2 Damaged
EEPROM data
3 Defect ROM
DIMM or RAM
DIMM
4 Defect compo-
nents etc. of
CPU and ASIC
5 Others
Keep on analyzing
causes if an error
still remains.
Above mentioned 1
to 4 are likelihood
of causes.
Service Call
CU ROM Hash
020: Error
Check Error 1
or
024: Error
Service Call
CU Font ROM
025: Error
Hash Error
Service Call
CU Resident
030: Error
RAM Check Error
Service Call
CU Slot1 DIMM
031: Error
RAM Check Error
42930511TH Rev. 2
Table 7-1-1 Operator Alarm (1/10)
Error Description and Analysis
Is the error display
reproducible?
Is the error display
reproducible?
Record three digital numbers
below LCD column.
Restart with OFF/ON?
Does an error occur in a
particular print data?
Is the error display reproducible?
Is the error display reproducible?
Is the error display reproducible?
Is the Slot A ROM DIMM
mounted properly?
Is operations restored by
replacing the Slot A ROM
DIMM?
Detected a Font ROM_DIMM
hash check error.
(Japan Model only)
Is the error display reproducible?
Is the applicable RAM DIMM
mounted properly?
Is operation restored by replacing
the applicable RAM DIMM?
Oki Data CONFIDENTIAL
Remedy
judgment
Yes
Power OFF/ON
Yes
Replace CU PCB.
(Must replace EEPROM)
Yes
Notify three digital numbers below
LCD column and F/W version.
No
Check if it occurs depending on
a print data.
Yes
Request for print data investiga-
tion.
No
Change RAM DIMM or ROM
DIMM.
Yes
Replace CU PCB.
(Must replace EEPROM)
Yes
Initialize EEPROM.
No
Re-execute Network setup, such
as user setup etc. for use.
Yes
Change the printer.
No
Remount Slot A ROM DIMM
Yes
Replace Slot A ROM DIMM.
No
Replace CU PCB.
(Must replace EEPROM)
Is the Slot B ROM DIMM1
mounted normally?
Is the problem corrected by
replacing the Slot B ROM
DIMM1?
Yes
Replace CU PCB.
(Must replace EEPROM)
No
Re-mount applicable RAM DIMM.
Replace RAM DIMM.
Yes
Replace CU PCB.
No
(Must replace EEPROM)
600
1200

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