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GENERAL INFORMATION
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Your transceiver has been factory aligned and tested to
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specification before shipment. All adjustable trimmers,
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coils and resistors in the transceiver were preset at the
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factory. They should only be readjusted by a qualified
technician who is familiar with this transceiver and has
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the necessary test equipment. Attempting service or
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alignment without factory authorization can void the
transceiver warranty.
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9
SERVICE
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When returning the equipment to your dealer or service
11
center for repair, pack the transceiver in its original box
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and packing material. Include a full description of the
problems experienced. Include both your telephone
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number and fax number (if available) along with your
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name and address in case the service technician needs
to call you. Don't return accessory items unless you feel
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they are directly related to the service problem.
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You may return your transceiver for service to the
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authorized KENWOOD dealer from whom you
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purchased it or any authorized KENWOOD service
center. A copy of the service report will be returned with
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the transceiver. Please do not send subassemblies or
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printed circuit boards. Send the complete transceiver.
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Tag all returned items with your name and call sign for
identification. Please mention the model and serial
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number of the transceiver in any communication
regarding the problem.
70
MAINTENANCE
SERVICE NOTE
If you desire to correspond on a technical or operational
problem, please make your note short, complete, and to
the point. Help us help you by providing the following:
1 Model and serial number of equipment
2 Question or problem you are having
3 Other equipment in your station pertaining to the
problem
4 Meter readings
5 Other information (Menu setup, mode, frequency,
button sequence to induce malfunction, etc.)
CAUTION:
DO NOT PACK THE EQUIPMENT IN CRUSHED
NEWSPAPERS FOR SHIPMENT! EXTENSIVE DAMAGE MAY RESULT
DURING ROUGH HANDLING OR SHIPPING.
Note:
◆
Record the date of purchase, serial number and dealer from whom
the transceiver was purchased.
◆
For your own information, retain a written record of any maintenance
performed on the transceiver.
◆
When claiming warranty service, please include a photocopy of the
bill of sale, or other proof-of-purchase showing the date of sale.
CLEANING
Remove the controls from the transceiver when they
become soiled and clean them with a neutral detergent
and warm water. Use a neutral detergent (no strong
chemicals) and a damp cloth to clean the case.
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