Lexus RX 400h 2008 Warranty And Services Manual
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Lexus RX 400h 2008 Warranty And Services Manual

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2008
RX 400h
WARRANTY AND SERVICES GUIDE
Owner Amenities
|
Warranty Information
|
Maintenance Requirements

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Summary of Contents for Lexus RX 400h 2008

  • Page 1 2008 RX 400h WARRANTY AND SERVICES GUIDE Owner Amenities Warranty Information Maintenance Requirements...
  • Page 2 Lexus dealership. To locate your unless appropriate precautions are nearest authorized Lexus dealership, contact Lexus Customer Satisfaction taken.
  • Page 3 Your service department is commit- that is second to none, and we look ted to helping you keep your Lexus forward to serving you in the years performing at its best. Your dealer will ahead. Welcome to the Lexus family! provide you with the department’...

  • Page 4: Table Of Contents

    The Lexus Commitment ........

  • Page 5: Table Of Contents

    Maintenance and Lexus Warranty Coverage ........

  • Page 6: First Scheduled Maintenance Service

    To help ensure that your ownership the Specifications chapter in your experience is pleasant, convenient Owner’s Manual.) Programming of and trouble-free, Lexus provides you these features is performed once at with a variety of complimentary ser- no charge, provided you obtain the vices.

  • Page 7: Loaner Vehicle

    Loaner Vehicle Roadside Assistance If your vehicle must be kept overnight Lexus roadside assistance coverage at a Lexus dealership for a warranty- is for 48 months from your vehicle’ s covered condition that requires more in-service date, regardless of mileage.
  • Page 8 After your roadside assistance cover- the window) age expires, you may join a motor • Owner’ s name and home club created exclusively for Lexus address owners. Benefits include roadside assistance coverage, a trip-planning • Vehicle license plate number service and discounts on travel and •...

  • Page 9: Quality Control

    Lexus. This mileage is a result of the comprehensive process used to Vehicle Service Agreements ensure the quality of your vehicle. This...

  • Page 10: Additional Keys

    The best way to ensure that your vehi- cle is repaired with Genuine Lexus If you require additional keys, call or Parts is to take it to a Lexus dealer- visit an authorized Lexus dealership. ship. Each dealership works with...

  • Page 11: If You Need Assistance

    IF YOU NEED ASSISTANCE Both Lexus and your Lexus dealer are Step 2 dedicated to serving your automotive If the dealership does not address needs. Your complete satisfaction is your concern to your satisfaction, call our first priority. Should you have a...
  • Page 12 Magnuson- The service is provided at no cost Moss Warranty Act. In addition, you to you. It is part of Lexus’ effort to must use NCDS if you are required to promptly and equitably resolve your do so prior to exercising certain rights concerns.
  • Page 13 Lexus. attention of Lexus or one of its dealers during the eligibility period. Introduction...
  • Page 14 How does the arbitration tomer claim form, please provide process work? NCDS with the following information: When NCDS receives your request, it will be forwarded to the Lexus area • Vehicle year, make, model, VIN, office for response. mileage and date of purchase.
  • Page 15 Lexus’ compliance, The decision of the arbitrator(s) is you may pursue any other legal reme- binding on Lexus but not on you. dies available to you, including small Lexus must comply with the decision claims court. You should be aware...

  • Page 16: The Lexus Commitment

    This excellent we are — that you’ll enjoy owning your warranty coverage demonstrates not Lexus as much as you enjoy driving it. only our confidence in Lexus vehicles, but also our commitment to every This section of the Warranty and Lexus customer.

  • Page 17: Warranty Coverages At A Glance

    WARRANTY COVERAGES AT A GLANCE Introduction...

  • Page 18: General Warranty Provisions

    When Warranty Begins The warrantor for these limited war- The warranty period begins on the ranties is Lexus, a division of Toyota vehicle’ s in-service date, which is Motor Sales, U.S.A., Inc., 19001 South the first date the vehicle is either...
  • Page 19 Limitations The performance of necessary repairs and adjustments is the exclu- sive remedy under these warranties or any implied warranties. Lexus does not authorize any person to create for it any other obligation or liability in connection with this vehicle.

  • Page 20: New Vehicle Limited Warranty

    WHAT IS COVERED AND HOW LONG Basic Warranty workmanship of any component listed here and supplied by Lexus, subject to This warranty covers repairs and the exceptions indicated under “What adjustments needed to correct Is Not Covered” on pages 19–20.
  • Page 21 Specifications — Body” in the environmental conditions Owner’s Manual. • Water contamination Towing When your vehicle is inoperable due to failure of a warranted part, towing service to the nearest authorized Lexus dealership is covered. Your Warranties in Detail...
  • Page 22 *Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details. Your Warranties in Detail...
  • Page 23 National Center for Dispute tion with this vehicle. Lexus shall Settlement before seeking remedies not be liable for incidental or under the Lemon Laws of your state.

  • Page 24: Federal Emission Control Warranty

    Federal regulations require that this Performance Warranty and federal warranty be in effect for two years or regulations, Lexus will make all nec- 24,000 miles from the vehicle’ s in- essary repairs if both of the following service date, whichever occurs first.
  • Page 25 FEDERAL EMISSION CONTROL WARRANTY WHAT IS NOT COVERED WARRANTY PARTS LIST These warranty obligations do not Air/Fuel Metering System apply to failures or noncompliance • Air/fuel ratio feedback control caused by: system • The use of replacement parts • Electronic fuel injection system not certified in accordance with components aftermarket parts certification...
  • Page 26 FEDERAL EMISSION CONTROL WARRANTY Hybrid System Other Parts Used in Systems • Battery thermistor Listed • Data link connector (8/80) • Battery voltage sensor • Hoses, clamps, fittings, tubing • Electric vehicle junction box and mounting hardware • Generator • Malfunction indicator light and •...
  • Page 27 Owner’s Manual and this guide. vehicle’ s emission control systems, Lexus will not deny a warranty claim Lexus recommends the use of solely because you do not have Genuine Lexus Parts when servicing records to show that you maintained or repairing the systems.
  • Page 28 30 days (unless a shorter peri- Division (6405J) od is required by law). If your claim is Attn: Warranty Complaints denied, Lexus will notify you in writing 401 M Street SW of the reason within the same period. Washington, D.C. 20460 If we fail to do so, we will repair your vehicle free of charge.
  • Page 29 FEDERAL EMISSION CONTROL WARRANTY DEALER CERTIFICATE We (the dealership) want you to know used in accordance with the written that at the time your new Lexus vehi- instructions for proper mainte- cle is being delivered: nance and use, Lexus will remedy...

  • Page 30: California Emission Control Warranty

    Also included may be hoses, belts, connec- tors and other emissions-related assemblies. Where a warrantable condition exists, Lexus will repair your vehicle at no cost to you, including diagnosis, parts and labor. Your Warranties in Detail...
  • Page 31 If an emissions-related part listed You are responsible for presenting on pages 23–24 is defective, the your vehicle to a Lexus dealership as part will be repaired or replaced soon as a problem exists. The warran- by Lexus. This is your SHORT-...
  • Page 32 CALIFORNIA EMISSION CONTROL WARRANTY PARTS LIST: LONG-TERM EMISSION DEFECT WHAT IS NOT COVERED WARRANTY These warranty obligations do not The parts listed here are covered for apply to failures or noncompliance seven years or 70,000 miles from the caused by: vehicle’...
  • Page 33 • Battery voltage sensor of the required maintenance indicated in the Owner’s Manual and this guide. • Electric vehicle junction box Lexus will not deny a warranty claim • Generator solely because you do not have • Hybrid battery* records to show that you maintained your vehicle.
  • Page 34 However, use of replacement parts od is required by law). If your claim is that are not equivalent in quality to denied, Lexus will notify you in writing Genuine Lexus Parts may impair the of the reason within the same period.
  • Page 35 CALIFORNIA EMISSION CONTROL WARRANTY IF YOU HAVE REPAIR DELAYS QUESTIONS If a Lexus dealership is unable to If you have questions or concerns complete repairs on your vehicle about your vehicle’ s California emis- within 30 days, you may have the sion warranty coverage, please follow repairs made under Lexus’...

  • Page 36: Tire Limited Warranty

    The tires that come as original equip- Goodyear Tire and Rubber Co. ment on your vehicle are warranted 1144 East Market Street by their manufacturer and not Lexus. Akron, OH 44316 Please refer to the tire warranty state- (800) 321-2136...

  • Page 37: Operation And Maintenance

    Lexus will not deny a warranty claim the best possible service for your solely because you do not have vehicle when you take it to a Lexus records to show that you maintained dealership. Plus, a Lexus dealership your vehicle. However, damage or...
  • Page 38 However, Lexus recommends using only Genuine Lexus Parts when you need to replace a part on your vehicle. Like all Lexus products, Genuine Lexus Parts are built to the highest standards of quali- ty, durability and performance. They are also designed to fit your vehicle’...

  • Page 39: Obtaining Warranty Service

    Lexus dis- If your vehicle is inoperable or unsafe tributor may have no obligation to to drive and there is no Lexus dealer- provide warranty service for your ship reasonably available to make vehicle, and/or your vehicle may not...
  • Page 40 OBTAINING WARRANTY SERVICE the repairs that are covered by war- ranty. To receive reimbursement, present to an authorized Lexus deal- ership your paid repair invoices and any parts that were removed from the vehicle. You will be reimbursed for warranted parts at the manufacturer’ s...

  • Page 41: The Importance Of Scheduled Maintenance

    These procedures formance, safety and reliability from are listed on pages 42–43 of this your Lexus. It can also enhance your booklet and described in detail in vehicle’ s resale value. This section the “Maintenance” section of the of the Warranty and Services Guide Owner’s Manual.

  • Page 42: Maintenance And Lexus Warranty Coverage

    Lexus will not deny a warranty claim scheduled maintenance log. solely because you do not have records to show that you maintained For a complete description of your vehicle.

  • Page 43: Lexus Dealership Service 4

    LEXUS DEALERSHIP SERVICE To ensure that your vehicle receives any Lexus dealership in the U.S. — a first-quality service and factory- great convenience if you relocate or authorized parts, Lexus recommends need to have your vehicle serviced having maintenance performed by while traveling.

  • Page 44: General Maintenance And Regular Use

    GENERAL MAINTENANCE AND REGULAR USE In addition to scheduled maintenance, Every Several Months your Lexus hybrid vehicle requires If the vehicle is parked for a long time, ongoing general maintenance such as the hybrid battery will discharge grad- fluid checks and visual inspections.
  • Page 45 GENERAL MAINTENANCE AND REGULAR USE rubbing carpet or cloth interior When Cleaning the Wheels in a circular motion. Wipe off any • Wait for hot wheels to cool excess cleaner with a clean cloth. before getting wheels wet. If any dirt remains, repeat process. •...

  • Page 46: Determining Your Maintenance Interval: Months Vs. Mileage

    Service: 30 Days or 1,000 Miles Lexus recommends obtaining sched- uled maintenance for your vehicle Lexus provides your first scheduled every six months or 5,000 miles, maintenance service at no charge. whichever occurs first. The service is performed at 30 days...
  • Page 47 J Check for fluid leaks example, doors can be programmed J Road-test vehicle to remain locked when you shift into J Program Lexus Personalized Settings, “Park. ” (For more information, see the if requested “Customizable Features” section of the Specifications chapter in your Owner’s Manual.) Programming of...

  • Page 48: Scheduled Maintenance Log

    J Tighten axle shaft boots (AWD) J Tighten nuts and bolts on chassis J Tighten nuts and bolts on chassis Date: ________ Mileage: ________ Date: ________ Mileage: ________ Notes: Notes: This service is complimentary when performed by an authorized Lexus dealership. Scheduled Maintenance Log...
  • Page 49 SCHEDULED MAINTENANCE LOG 18 Months or 15,000 Miles J Replace engine oil and oil filter; reset reminder light J Rotate tires J Clean air conditioner filter J Tighten axle shaft boots (AWD) J Visually inspect brake pads and rotors J Road-test vehicle J Inspect the following: ___Axle shaft boots ___Exhaust pipes and mountings...
  • Page 50 SCHEDULED MAINTENANCE LOG 24 Months or 20,000 Miles 30 Months or 25,000 Miles J Replace engine oil and oil filter; reset J Replace engine oil and oil filter; reset reminder light reminder light J Rotate tires J Rotate tires J Visually inspect brake pads and rotors J Visually inspect brake pads and rotors J Road-test vehicle J Road-test vehicle...
  • Page 51 SCHEDULED MAINTENANCE LOG 36 Months or 30,000 Miles J Replace engine oil and oil filter; reset reminder light J Rotate tires J Replace air conditioner filter J Replace brake fluid J Replace engine air filter J Tighten axle shaft boots (AWD) J Visually inspect brake pads and rotors J Road-test vehicle J Inspect the following:...
  • Page 52 SCHEDULED MAINTENANCE LOG 42 Months or 35,000 Miles 48 Months or 40,000 Miles J Replace engine oil and oil filter; reset J Replace engine oil and oil filter; reset reminder light reminder light J Rotate tires J Rotate tires J Visually inspect brake pads and rotors J Visually inspect brake pads and rotors J Road-test vehicle J Road-test vehicle...
  • Page 53 SCHEDULED MAINTENANCE LOG 54 Months or 45,000 Miles J Replace engine oil and oil filter; reset reminder light J Rotate tires J Clean air conditioner filter J Tighten axle shaft boots (AWD) J Visually inspect brake pads and rotors J Road-test vehicle J Inspect the following: ___Axle shaft boots ___Exhaust pipes and mountings...
  • Page 54 SCHEDULED MAINTENANCE LOG 60 Months or 50,000 Miles 66 Months or 55,000 Miles J Replace engine oil and oil filter; reset J Replace engine oil and oil filter; reset reminder light reminder light J Rotate tires J Rotate tires J Visually inspect brake pads and rotors J Visually inspect brake pads and rotors J Road-test vehicle J Road-test vehicle...
  • Page 55 SCHEDULED MAINTENANCE LOG 72 Months or 60,000 Miles J Replace engine oil and oil filter; reset reminder light J Rotate tires J Replace air conditioner filter J Replace brake fluid J Replace engine air filter J Tighten axle shaft boots (AWD) J Visually inspect brake pads and rotors J Road-test vehicle J Inspect the following:...
  • Page 56 SCHEDULED MAINTENANCE LOG 78 Months or 65,000 Miles 84 Months or 70,000 Miles J Replace engine oil and oil filter; reset J Replace engine oil and oil filter; reset reminder light reminder light J Rotate tires J Rotate tires J Visually inspect brake pads and rotors J Visually inspect brake pads and rotors J Road-test vehicle J Road-test vehicle...
  • Page 57 SCHEDULED MAINTENANCE LOG 90 Months or 75,000 Miles J Replace engine oil and oil filter; reset reminder light J Rotate tires J Clean air conditioner filter J Tighten axle shaft boots (AWD) J Visually inspect brake pads and rotors J Road-test vehicle J Inspect the following: ___Axle shaft boots ___Engine valve clearance...
  • Page 58 SCHEDULED MAINTENANCE LOG 96 Months or 80,000 Miles 102 Months or 85,000 Miles J Replace engine oil and oil filter; reset J Replace engine oil and oil filter; reset reminder light reminder light J Rotate tires J Rotate tires J Visually inspect brake pads and rotors J Visually inspect brake pads and rotors J Road-test vehicle J Road-test vehicle...
  • Page 59 SCHEDULED MAINTENANCE LOG 108 Months or 90,000 Miles J Replace engine oil and oil filter; reset reminder light J Rotate tires J Replace air conditioner filter J Replace brake fluid J Replace engine air filter J Replace timing belt J Tighten axle shaft boots (AWD) J Visually inspect brake pads and rotors J Road-test vehicle J Inspect the following:...
  • Page 60 SCHEDULED MAINTENANCE LOG 114 Months or 95,000 Miles 120 Months or 100,000 Miles J Replace engine oil and oil filter; reset J Replace engine oil and oil filter; reset reminder light reminder light J Rotate tires J Rotate tires J Visually inspect brake pads and rotors J Replace engine/inverter coolant (see page 67) J Road-test vehicle J Visually inspect brake pads and rotors...
  • Page 61 SCHEDULED MAINTENANCE LOG 126 Months or 105,000 Miles J Replace engine oil and oil filter; reset reminder light J Rotate tires J Clean air conditioner filter J Tighten axle shaft boots (AWD) J Visually inspect brake pads and rotors J Road-test vehicle J Inspect the following: ___Axle shaft boots ___Exhaust pipes and mountings...
  • Page 62 SCHEDULED MAINTENANCE LOG 132 Months or 110,000 Miles 138 Months or 115,000 Miles J Replace engine oil and oil filter; reset J Replace engine oil and oil filter; reset reminder light reminder light J Rotate tires J Rotate tires J Visually inspect brake pads and rotors J Inspect engine/inverter coolant (see page 67) J Road-test vehicle J Visually inspect brake pads and rotors...
  • Page 63 SCHEDULED MAINTENANCE LOG 144 Months or 120,000 Miles J Replace engine oil and oil filter; reset reminder light J Rotate tires J Replace air conditioner filter J Replace brake fluid J Replace engine air filter J Replace spark plugs J Tighten axle shaft boots (AWD) J Visually inspect brake pads and rotors J Road-test vehicle J Inspect the following:...
  • Page 64 SCHEDULED MAINTENANCE LOG 150 Months or 125,000 Miles 156 Months or 130,000 Miles J Replace engine oil and oil filter; reset J Replace engine oil and oil filter; reset reminder light reminder light J Rotate tires J Rotate tires J Visually inspect brake pads and rotors J Inspect engine/inverter coolant (see page 67) J Road-test vehicle J Visually inspect brake pads and rotors...
  • Page 65 SCHEDULED MAINTENANCE LOG 162 Months or 135,000 Miles J Replace engine oil and oil filter; reset reminder light J Rotate tires J Clean air conditioner filter J Tighten axle shaft boots (AWD) J Visually inspect brake pads and rotors J Road-test vehicle J Inspect the following: ___Axle shaft boots ___Exhaust pipes and mountings...
  • Page 66 SCHEDULED MAINTENANCE LOG 168 Months or 140,000 Miles 174 Months or 145,000 Miles J Replace engine oil and oil filter; reset J Replace engine oil and oil filter; reset reminder light reminder light J Rotate tires J Rotate tires J Visually inspect brake pads and rotors J Inspect engine/inverter coolant (see page 67) J Road-test vehicle J Visually inspect brake pads and rotors...
  • Page 67 SCHEDULED MAINTENANCE LOG 180 Months or 150,000 Miles J Replace engine oil and oil filter; reset reminder light J Rotate tires J Replace air conditioner filter J Replace brake fluid J Replace engine air filter J Replace engine/inverter coolant (see page 67) J Tighten axle shaft boots (AWD) J Visually inspect brake pads and rotors J Road-test vehicle...

  • Page 68: Explanation Of Maintenance Items

    Replacement batteries are maintenance sections of your available from your Lexus dealership. Owner’s Manual. Battery: Hybrid (Traction Battery) Air Conditioner Filter The hybrid battery is a NiMH (nickel Replace at specified intervals.
  • Page 69 Parking Brake Linings/Drums by a qualified technician following Check brake pads and rotors for procedures in Lexus service and excessive wear; check brake rotors repair publications. Please refer to for runout. Check brake calipers for the important safety precautions fluid leakage.
  • Page 70 EXPLANATION OF MAINTENANCE ITEMS Please refer to the important safety Fuel Lines and Connections, Fuel precautions found on the inside front Tank Band and Fuel Tank Vapor cover of this booklet. Vent System Hoses Visually inspect for corrosion, dam- Note: Initial replacement is at 120 age, cracks, and loose or leaking months/100,000 miles.
  • Page 71 Replace every 108 months or be performed by a qualified techni- 90,000 miles. A qualified technician cian following procedures in Lexus should perform this operation. service and repair publications. Please refer to the important safety...
  • Page 72 Any service that requires inspecting or replacing transmission/ front differential fluid should be per- formed by a qualified technician fol- lowing procedures in Lexus service and repair publications. Please refer to the important safety precautions found on the inside front cover of this booklet.

  • Page 73: Vehicle Identification 7

    VEHICLE IDENTIFICATION Model Body style In-service date Mileage at delivery Selling dealership Selling dealership phone number Key number Vehicle Identification Number Scheduled Maintenance Log...
  • Page 75 Air conditioner filter ...........46–65 * , 66 Axle shaft boots .
  • Page 76 Lexus Personalized Settings ........

  • Page 77: Warranty Coverages

    Smog-check tests ............26, 32 Spark plugs .
  • Page 84 THE PURSUIT OF PERFECTION. 00505–08LWB-RXH 8/07...

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