HP Pavilion dv9000 Maintenance And Service Manual

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Maintenance and Service
Guide
HP Pavilion dv9000 Notebook PC
Document Part Number:
417615-001
August 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.

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Summary of Contents for HP Pavilion dv9000

  • Page 1 Maintenance and Service Guide HP Pavilion dv9000 Notebook PC Document Part Number: 417615-001 August 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing...
  • Page 2 SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3: Table Of Contents

    Contents 1 Product Description 1.1 Features ........1–2 1.2 Resetting the Computer.
  • Page 4 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Computer Major Components....3–2 3.3 Display Assembly Components .
  • Page 5: Removal And Replacement Procedures

    Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
  • Page 6 Contents 6 Specifications A Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index Maintenance and Service Guide...
  • Page 7: Product Description

    Product Description The HP Pavilion dv9000 Notebook PC offers advanced modularity, AMD Mobile Turion™ 64 Mobile Technology and Mobile AMD Sempron™ processors, and extensive multimedia support. HP Pavilion dv9000 Notebook PC Maintenance and Service Guide 1–1...
  • Page 8: Features

    Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ AMD Turion ML-60 2.0-GHz with 1-MB of Level 2 (L2) cache ❏ AMD Turion ML-56 1.8-GHz with 1-MB of L2 cache ❏ AMD Turion ML-52 1.6-GHz with 1-MB of L2 cache ❏...
  • Page 9 Product Description ■ Integrated wireless support for Mini Card IEEE 802.11a/b/g and 802.11b/g WLAN devices ■ Support for ExpressCard ■ External 90-watt AC adapter with 3-wire power cord ■ 8-cell Li-Ion battery ■ Stereo speakers with volume control buttons ■ Integrated 1.3-megapixel camera ■...
  • Page 10: Resetting The Computer

    Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer For Disassembly,” for more information).
  • Page 11: Power Management

    Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
  • Page 12: External Components

    Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function Power light On: The computer is on. Blinking: The computer is in standby. Off: The computer is off or in hibernation.
  • Page 13 Blue: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth® device, is turned on. Amber: All wireless devices are turned off. Consumer infrared Receives a signal from the HP Remote lens (select models Control. only) Audio-in...
  • Page 14: Left-Side Components

    Product Description The external components on the left side of the computer are shown below and described in Table 1-2. Left-Side Components Table 1-2 Left-Side Components Item Component Function Security cable slot Attaches an optional security cable to the computer. ✎...
  • Page 15 Product Description Table 1-2 Left-Side Components (Continued) Item Component Function Expansion port 3 Connects the computer to an optional expansion product. ✎ The computer has only one expansion port. The term expansion port 3 describes the type of expansion port. RJ-45 (network) jack Connects a network cable.
  • Page 16 Product Description The external components on the right side of the computer are shown below and described in Table 1-3. Right-Side Components 1–10 Maintenance and Service Guide...
  • Page 17: Right-Side Components

    Product Description Table 1-3 Right-Side Components Item Component Function USB ports (2) Connect optional USB devices. ExpressCard slot Supports optional ExpressCard/54 cards. Optical drive Reads an optical disc. Power connector Connects an AC adapter. Maintenance and Service Guide 1–11...
  • Page 18 Product Description The computer keyboard components are shown below and described in Table 1-4. Keyboard Components 1–12 Maintenance and Service Guide...
  • Page 19: Keyboard Components

    Product Description Table 1-4 Keyboard Components Item Component Function Function keys Execute frequently used system functions when pressed in combination with the fn key. caps lock key Enables caps lock and turns on the caps lock light. fn key Executes frequently used system functions when pressed in combination with a function key or the esc key.
  • Page 20 Product Description The computer top components are shown below and described in Table 1-5. Top Components, Part 1 1–14 Maintenance and Service Guide...
  • Page 21 Product Description Table 1-5 Top Components, Part 1 Item Component Function Integrated camera Records video and captures still photos. (select models only) Internal microphones Record sound. (2, select models only) ✎ A microphone icon next to each microphone opening indicates that the computer has internal microphones.
  • Page 22 Product Description The computer top components are shown below and described in Table 1-6. Top Components, Part 2 1–16 Maintenance and Service Guide...
  • Page 23 Product Description Table 1-6 Top Components, Part 2 Item Component Function Media button If QuickPlay is not installed and the computer is ■ On, opens the music program or Media menu, which allows you to select a multimedia program. ■ Off, does not function. ■...
  • Page 24 Product Description Table 1-6 Top Components, Part 2 (Continued) Item Component Function Previous/rewind When a disc is playing in the optical drive: button ■ Plays the previous track or chapter, when pressed once. ■ Rewinds when pressed with the fn key. Play/pause button When a disc is in the optical drive and is ■...
  • Page 25: Touchpad Components

    Product Description The computer TouchPad components are shown below and described in Table 1-7. TouchPad Components Table 1-7 Touchpad Components Item Component Function TouchPad light Blue: TouchPad is enabled. Amber: TouchPad is disabled. TouchPad Moves the pointer and selects or activates items on the screen.
  • Page 26: Bottom Components

    Product Description The external components on the bottom of the computer are shown below and described in Table 1-8. Bottom Components Table 1-8 Bottom Components Item Component Function Battery bay Holds the battery. Battery release latch Releases the battery from the battery bay.
  • Page 27 Product Description Table 1-8 Bottom Components (Continued) Item Component Function Optical drive Reads an optical disc. Secondary hard drive bay Holds an optional secondary hard drive. Primary hard drive bay Hold the primary hard drive. Vents (6) Enable airflow to cool internal components.
  • Page 28: Design Overview

    Product Description 1.5 Design overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
  • Page 29: Troubleshooting

    Troubleshooting WARNING: Only authorized technicians trained by HP should repair Å this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
  • Page 30: Using The Setup Utility

    Troubleshooting 2.2 Using the Setup Utility Changing the Language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2. 1.
  • Page 31: Navigating And Selecting In The Setup Utility

    Troubleshooting Navigating and Selecting in the Setup Utility Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the arrow keys. ■...
  • Page 32: Using Advanced Setup Utility Features

    Troubleshooting Restoring Default Settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2. 1.
  • Page 33: Closing The Setup Utility

    Troubleshooting The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt for a Network Service Boot. The “Press <ESC>...
  • Page 34: Setup Utility Menus

    Troubleshooting 2.3 Setup Utility Menus The menu tables in this section provide an overview of Setup Utility options. ✎ Some of the Setup Utility menu listed in this chapter may not be supported by your computer. Selecting from the Main Menu Table 2-1 Main Menu Select...
  • Page 35: System Configuration Menu

    Troubleshooting Selecting from the System Configuration Menu Table 2-3 System Configuration Menu Select To Do This Language Support Change the Setup Utility language. Embedded WLAN Device Enable/disable an embedded wireless LAN Radio device. Embedded Bluetooth Enable/disable an embedded Bluetooth device Device (select models only) (select models only).
  • Page 36: Selecting From The Diagnostics Menu

    Troubleshooting Selecting from the Diagnostics Menu Table 2-4 Diagnostics Menu Select To Do This Hard Disk Self Test Run a comprehensive self-test on the hard drive. ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test.
  • Page 37: Troubleshooting Flowcharts

    Troubleshooting 2.4 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
  • Page 38 Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
  • Page 39: Flowchart 2.1—Initial Troubleshooting

    Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there “Flowchart power? 2.2—No Power, Part 1.” Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives “Flowchart working? 2.17—Nonfunc- tioning Device.” Go to Is there video? “Flowchart Go to (no boot)
  • Page 40: Flowchart 2.2—No Power, Part

    Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Go to Power up Power up Reset “Flowchart on battery on battery power.* 2.3—No Power, power? power? Part 2.” Go to Power up Power up Reset “Flowchart...
  • Page 41: Flowchart 2.3—No Power, Part

    Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another computer, or replacing it. Replace Power on? power supply...
  • Page 42: Flowchart 2.4—No Power, Part

    Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Done Reseat AC adapter in computer and at power source. Power on? Done External Internal or Replace external Try different Power outlet external AC AC adapter.
  • Page 43: Flowchart 2.5—No Power, Part

    Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close computer and retest. Replace the following items (if applicable). Check Power on? computer operation after each replacement: 1.
  • Page 44: Flowchart 2.6—No Video, Part

    Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to *NOTE: To change from internal to Stand-alone “Flowchart external display, use the hotkey or docking 2.7—No Video, combination. device? Part 2.” Stand-alone Internal or Adjust Video OK? Done external brightness.
  • Page 45: Flowchart 2.7—No Video, Part

    Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in “Flowchart Video OK? Video OK? Done 2.6—No Video, Part 1.”...
  • Page 46 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage Reinstall setting on docking computer into device. docking device. Reset monitor cable connector at Docking docking device. Done device operating? Docking device...
  • Page 47 Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.”...
  • Page 48 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to “Flowchart Nonsystem 2.11—No OS disk message? Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from Go to Boot “Flowchart from 2.13—No OS...
  • Page 49 Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Reseat Loading, hard drive. Hard Drive, Part 1.” 1. Replace Disc or hard drive. diskette in 2. Replace system drive? Hard drive board. Done accessible? Remove disc or diskette and Run FDISK.
  • Page 50 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System Install OS files on hard and reboot. drive? Virus loading from Clean virus. Done hard drive? hard drive? Run SCANDISK and Replace Diagnostics on check for...
  • Page 51: Flowchart 2.13—No Os Loading, Diskette Drive

    Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat Done from diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot computer. Check diskette for system files. Go to Boot Try different “Flowchart from another diskette.
  • Page 52 Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD-ROM or reboot drive? DVD-ROM drive. computer. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Boots from Reseat Done...
  • Page 53 Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Go to Computer in Internal “Flowchart docking device Undock audio? 2.16—No Audio, (if applicable)? Part 2.” Go to “Flowchart Replace the docking device. 2.16—No Audio, Part 2.”...
  • Page 54 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
  • Page 55 Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Go to “Flowchart Reattach device.
  • Page 56 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Keyboard Replace internal operating keyboard or properly? cable. Keyboard operating Done Done properly? Replace system board.
  • Page 57 Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal Pointing device pointing device operating or cable. properly? Pointing device Done Done...
  • Page 58 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network Replace jack or modem jack or have jack active? activated. Connect Digital to nondigital line? line. Network Reload NIC/modem or modem Done drivers and configured connection reconfigure. in OS? working? Disconnect all Replace...
  • Page 59: Illustrated Parts Catalog

    Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
  • Page 60: Computer Major Components

    Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3–2 Maintenance and Service Guide...
  • Page 61 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components Spare Part Item Description Number Display assemblies (include wireless antenna transceivers and cables) For use with full-featured computer models (includes camera, camera cable, and microphones) 17.0-inch, WXGA+, TFT Dual Lamp with BrightView 432948-001 17.0-inch, SXGA+, TFT Single Lamp with BrightView 432947-001...
  • Page 62 Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide...
  • Page 63 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Display lid switch module (includes display lid 432993-001 switch module cable) Top cover support trim 432978-001 Top cover (includes TouchPad and TouchPad cable) 432977-001 Plastics Kit 432981-001 ExpressCard slot bezel...
  • Page 64 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Mobile AMD Sempron 3500+ (1.8-GHz) 436070-001 3–6 Maintenance and Service Guide...
  • Page 65 Illustrated Parts Catalog Computer Major Components Maintenance and Service Guide 3–7...
  • Page 66 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Fan/heat sink assembly 432995-001 ExpressCard assembly 432988-001 Optical drive connector board 432992-001 USB board (includes USB board cable 432989-001 Power connector assembly (includes power 432985-001 connector, power connector assembly cable, and power connector assembly bracket)
  • Page 67 Illustrated Parts Catalog Computer Major Components Maintenance and Service Guide 3–9...
  • Page 68 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Mini Card modules 802.11a/b/g WLAN Mini Card module for use in 407160-001 the United States and Canada. 802.11a/b/g WLAN Mini Card module for use in 407160-002 the rest of the world.
  • Page 69: Display Assembly Components

    Illustrated Parts Catalog 3.3 Display Assembly Components Display Assembly Components Table 3-2 Display Assembly Components Spare Part Number Information Spare Part Item Description Number Display bezels For use with Dual Lamp display panels with camera 432956-001 For use with Dual Lamp display panels 436068-001 without camera For use with Single Lamp display panels with camera...
  • Page 70 Illustrated Parts Catalog Table 3-2 Display Assembly Components Spare Part Number Information (Continued) Spare Part Item Description Number Display Hinge Kit (includes left and right display hinges) For use with Dual Lamp display panels 432964-001 For use with Single Lamp display panels 432963-001 Display inverters For use with Dual Lamp display panels...
  • Page 71: Plastics Kit

    Illustrated Parts Catalog 3.4 Plastics Kit Plastics Kit Components Maintenance and Service Guide 3–13...
  • Page 72 Illustrated Parts Catalog Table 3-3 Plastics Kit Spare Part Number Information Spare Part Item Description Number Plastics Kit 432981-001 Includes: ExpressCard slot bezel Memory module compartment cover (includes 2 captive screws, secured by C-clips) Right hard drive cover (includes 2 captive screws, secured by C-clips) Left hard drive cover (includes 2 captive screws, secured by C-clips) 3–14...
  • Page 73: Cable Kit

    Illustrated Parts Catalog 3.5 Cable Kit Cable Kit Components Maintenance and Service Guide 3–15...
  • Page 74 Illustrated Parts Catalog Table 3-4 Cable Kit Spare Part Number Information Spare Part Item Description Number Cable Kit 434677-001 Includes: Audio board cable Display lid switch module cable Bluetooth module cable USB board cable USB/magnetic board cable 3–16 Maintenance and Service Guide...
  • Page 75: Mass Storage Devices

    Illustrated Parts Catalog 3.6 Mass Storage Devices Mass Storage Devices Maintenance and Service Guide 3–17...
  • Page 76 Illustrated Parts Catalog Table 3-5 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number Hard drives (all 5400-rpm, include bracket and connector) 120-GB 432998-001 100-GB 432997-001 80-GB 432996-001 Hard Drive Bracket Kit (includes the hard drive 434106-001 bracket and screws;...
  • Page 77: Miscellaneous

    Illustrated Parts Catalog 3.7 Miscellaneous Table 3-6 Spare Parts: Miscellaneous Spare Part Description Number AC adapters HP 90W PFC AC adapter 432309-001 HP 90W non-PFC AC adapter 432310-001 Analog TV tuner 407941-001 Composite S-Video and audio input cable 407939-001 DVB-T TV tuner...
  • Page 78 Illustrated Parts Catalog Table 3-6 Spare Parts: Miscellaneous (Continued) Spare Part Description Number Power cords Belgium, Europe, Finland, France, Germany, Greece, 394279-021 the Netherlands, Norway, Portugal, Spain, and Sweden Canada, French Canada, Latin America, Thailand, and 394279-001 the United States Denmark 394279-081 Italy...
  • Page 79: Sequential Part Number Listing

    394279-061 Power cord for use in Italy 394279-081 Power cord for use in Denmark 405527-001 HP Backpack 407159-001 802.11b/g WLAN Mini Card module for use in the United States and Canada. 407159-002 802.11b/g WLAN Mini Card module for use in the rest of the world.
  • Page 80 AMD Turion ML-56 1.8-GHz processor (includes thermal pad) 431391-001 Display inverter for use with Single Lamp display panels 431436-001 RTC battery (includes 2-sided tape) 432309-001 HP 90W PFC AC adapter 432310-001 HP 90W non-PFC AC Adapter 432945-001 System board for use with discrete computer models 3–22...
  • Page 81 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 432946-001 17.0-inch, WXGA+, TFT Single Lamp display assembly with BrightView (includes camera, camera cable, microphones, wireless antenna transceivers, and cables) 432947-001 17.0-inch, SXGA+, TFT Single Lamp display assembly with BrightView (includes camera, camera cable, microphones, wireless antenna transceivers, and cables) 432948-001...
  • Page 82 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 432955-001 Display bezel for use with Single Lamp display panels with camera 432956-001 Display bezel for use with Dual Lamp display panels with camera 432957-001 Display enclosure for use with Single Lamp display panel 432958-001...
  • Page 83 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 432972-001 DVD±RW/R and CD-RW Double-Layer Combo Drive 432973-001 DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe 432974-001 8-cell, 4.4-AHr battery 432976-001 Keyboard for use in the United States 432976-031 Keyboard for use in the United Kingdom 432976-041...
  • Page 84 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 432983-001 Screw Kit 432984-001 Logo Kit 432985-001 Power connector assembly (includes power connector assembly cable and power connector assembly bracket) 432986-001 Audio board (includes audio board cable and infrared lens) 432987-001 Power button board (includes power button board cable) 432988-001...
  • Page 85 Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 434674-001 8-cell, 2.55-AHr battery 434677-001 Cable Kit 436067-001 Display bezel for use with Single Lamp display panels without camera 436068-001 Display bezel for use with Dual Lamp display panels without camera 436069-001 AMD Turion ML-60 2.0-GHz processor (includes thermal pad)
  • Page 86: Removal And Replacement Preliminaries

    Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■...
  • Page 87: Service Considerations

    Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
  • Page 88: Preventing Damage To Removable Drives

    Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■...
  • Page 89: Preventing Electrostatic Damage

    Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
  • Page 90: Packaging And Transporting Precautions

    Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
  • Page 91: Workstation Precautions

    Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material Table 4-2, “Static-Shielding Materials” (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
  • Page 92: Grounding Equipment And Methods

    Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
  • Page 93: Typical Electrostatic Voltage Levels

    Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...
  • Page 94: Removal And Replacement Procedures

    Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 109 screws, in 11 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
  • Page 95: Serial Number

    Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components.
  • Page 96 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed Hard Drive 2 loosened to remove each hard drive cover 4 removed to disassemble each hard drive Computer Feet Memory Module 2 loosened to remove the memory module compartment cover RTC Battery...
  • Page 97: Disassembly Sequence Chart (Continued)

    Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.14 Display Assembly Display bezel Camera module Display inverter Display panel Display hinges Display hinge covers Wireless antenna transceivers Microphones Camera cable 5.15 Top Cover 5.16 Wireless Switch Board 5.17 Audio Board...
  • Page 98: Preparing The Computer For Disassembly

    Removal and Replacement Procedures 5.3 Preparing the Computer For Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
  • Page 99 Removal and Replacement Procedures b. Slide and hold the battery release latch1 1 to the left. (The front edge of the battery disengages from the computer.) c. Lift the front edge of the battery 2 and swing it back. d. Remove the battery. Removing the Battery Reverse the above procedure to install the battery.
  • Page 100: Hard Drive

    Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information 120-GB 432998-001 100-GB 432997-001 80-GB 432996-001 Hard Drive Bracket Kit 434106-004 1. Prepare the computer for disassembly (refer to Section 5.3). 2. Loosen the two captive Phillips PM2.0×5.0 screws 1 that secure each hard drive cover to the computer.
  • Page 101 Removal and Replacement Procedures 5. Use the mylar tab 1 to lift the hard drive 2 until it disconnects from the computer. 6. Remove the hard drive from the hard drive bay. Removing the Hard Drive 5–8 Maintenance and Service Guide...
  • Page 102 Removal and Replacement Procedures 7. Remove the four Phillips PM3.0×3.0 screws 1 that secure the hard drive bracket to the hard drive. 8. Lift the bracket 2 straight up to remove it from the hard drive. ✎ The hard drive bracket and the screws used to secure the bracket to the hard drive are included in the Hard Drive Bracket Kit, spare part number 434677-001.
  • Page 103: Computer Feet

    Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 432982-001. The feet attach to the base enclosure in the locations illustrated below. Computer Feet Locations 5–10 Maintenance and Service Guide...
  • Page 104: Memory Module

    Removal and Replacement Procedures 5.6 Memory Module Memory Module Spare Part Number Information 1024-MB 432970-001 512-MB 432969-001 256-MB 432968-001 1. Prepare the computer for disassembly (refer to Section 5.3). 2. Loosen the two captive Phillips PM2.0×5.0 screws 1 that secure the memory module compartment cover to the computer.
  • Page 105 Removal and Replacement Procedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 6. Slide the module 2 away from the socket at an angle. ✎...
  • Page 106: Rtc Battery

    Removal and Replacement Procedures 5.7 RTC Battery RTC Battery Spare Part Number Information RTC battery (includes 2-sided tape) 431436-001 1. Prepare the computer for disassembly (refer to Section 5.3). 2. Remove the memory module compartment cover (Section 5.6). 3. Disconnect the RTC battery cable 1 from the system board. 4.
  • Page 107: Mini Card Module

    Removal and Replacement Procedures 5.8 Mini Card Module Mini Card Module Spare Part Number Information 802.11a/b/g WLAN Mini Card module for use in 407160-001 the United States and Canada 802.11a/b/g WLAN Mini Card module for use in 407160-002 the rest of the world 802.11b/g WLAN Mini Card module for use in 407159-001 the United States and Canada...
  • Page 108 Removal and Replacement Procedures 3. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables. Then disconnect the cables 1 from the module. 4. Remove the two Phillips PM2.0×11.0 screws 2 that secure the Mini Card module to the computer.
  • Page 109: Optical Drive

    Removal and Replacement Procedures 5.9 Optical Drive Optical Drive Spare Part Number Information DVD±RW/R and CD-RW Double-Layer Combo Drive with 432973-001 LightScribe DVD±RW/R and CD-RW Double-Layer Combo Drive 432972-001 DVD/CD-RW Combo Drive 432971-001 1. Prepare the computer for disassembly (Section 5.3).
  • Page 110 Removal and Replacement Procedures 6. Position the optical drive with the optical drive bracket toward you. 7. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive. 8. Remove the optical drive bracket 2. Removing the Optical Drive Bracket Reverse the above procedure to reassemble and install the optical drive.
  • Page 111: Switch Cover

    Removal and Replacement Procedures 5.10 Switch Cover Switch Cover Spare Part Number Information Switch cover (includes LED board and LED board cable) 432979-001 1. Prepare the computer for disassembly (Section 5.3). 2. Close the computer. 3. Turn the computer upside down with the front panel toward you.
  • Page 112 Removal and Replacement Procedures 5. Turn the computer display-side up with the front toward you. 6. Open the computer as far as possible. 7. Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard. Releasing the Switch Cover Maintenance and Service Guide 5–19...
  • Page 113 Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is connected and disconnect the cable 2 from the LED board. 9. Remove the switch cover. Disconnecting the LED Board Cable Reverse the above procedure to install the switch cover.
  • Page 114: Keyboard

    Removal and Replacement Procedures 5.11 Keyboard Keyboard Spare Part Number Information France 432976-051 The Netherlands 432976-DH1 French Canada 432976-121 Spain 432976-071 Germany 432976-041 The United Kingdom 432976-031 International 432976-B31 The United States 432976-001 Italy 432976-061 1. Prepare the computer for disassembly (Section 5.3).
  • Page 115 Removal and Replacement Procedures 4. Turn the computer display-side up with the front panel toward you. 5. Open the computer as far as possible. 6. Remove the three silver Phillips PM2.5×5.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws, Part 2 5–22 Maintenance and Service Guide...
  • Page 116 Removal and Replacement Procedures 7. Lift the rear edge of the keyboard 1 until it rests at an angle. 8. Slide the keyboard 2 back to disengage the tabs on the front edge of the keyboard from the top cover. 9.
  • Page 117 Removal and Replacement Procedures 10. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the Keyboard Cable 11. Remove the keyboard. Reverse the above procedure to install the keyboard. 5–24 Maintenance and Service Guide...
  • Page 118: Speaker Assembly

    Removal and Replacement Procedures 5.12 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 432994-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the switch cover (Section 5.10). 3. Remove the keyboard (Section 5.11). 4. Disconnect the speaker assembly cable 1 from the power button board.
  • Page 119 Removal and Replacement Procedures 6. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the speaker assembly to the computer. 7. Remove the speaker assembly 2. Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly. 5–26 Maintenance and Service Guide...
  • Page 120: Power Button Board

    Removal and Replacement Procedures 5.13 Power Button Board Power Button Board Spare Part Number Information Power button board (includes power button board cable) 432987-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the switch cover (Section 5.10). 3. Remove the keyboard (Section 5.11).
  • Page 121 Removal and Replacement Procedures 6. Remove the silver Phillips PM2.5×5.0 screw 1 that secures the power button board to the computer. 7. Remove the power button board 2. Removing the Power Button Board Reverse the above procedure to install the power button board. 5–28 Maintenance and Service Guide...
  • Page 122: Display Assembly

    Removal and Replacement Procedures 5.14 Display Assembly Display Assembly Spare Part Number Information For use with full-featured computer models (includes camera, camera cable, and microphones) 17.0-inch, SXGA+, TFT Single Lamp with BrightView 432947-001 17.0-inch, WXGA+, TFT Single Lamp with BrightView 432946-001 17.0-inch, WXGA+, TFT Dual Lamp with BrightView 432948-001...
  • Page 123 Removal and Replacement Procedures 2. Close the computer. 3. Turn the computer upside down with the rear panel toward you. 4. Remove the two Phillips PM2.5×8.0 screws that secure the display assembly to the computer. Removing the Display Assembly Screws 5–30 Maintenance and Service Guide...
  • Page 124 Removal and Replacement Procedures 5. Turn the computer display-side up with the front toward you. 6. Open the computer to an upright position. 7. Disconnect the display cable 1 from the system board and the microphone cable 2 from the power button board. 8.
  • Page 125 Removal and Replacement Procedures CAUTION: Support the display assembly when removing the following Ä screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 10. Remove the two Phillips PM2.5×8.0 screws 1 and the two silver Phillips PM2.5×5.0 screws 2 that secure the display assembly to the computer.
  • Page 126 Removal and Replacement Procedures 12. Remove the following: 1 Three rubber screw covers on the display bezel top edge 2 Two rubber screw covers on the display bezel bottom edge 3 Five Phillips PM2.5×8.0 screws ✎ The display rubber screw covers are included in the Display Screw Kit, spare part number 432967-001.
  • Page 127: Display Assembly Subcomponents

    Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display bezels For use with Dual Lamp display panels with camera 432956-001 For use with Dual Lamp display panels without camera 436068-001 For use with Single Lamp display panels with camera 432955-001 For use with Single Lamp display panels without camera 436067-001...
  • Page 128 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Camera module 432960-001 ✎ The camera module is secured to the display enclosure by a 2-sided adhesive pad. Apply removal force to the middle of the module to remove it. 15.
  • Page 129 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display inverters For use with Dual Lamp display panels 432959-001 For use with Single Lamp display panels 431391-001 17. Remove the inverter 1 from the display enclosure. 18. Disconnect the display cable 2 and the backlight cable 3 from the display inverter.
  • Page 130 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display panels 17.0-inch, WXGA+, TFT Dual Lamp display panel with 432954-001 BrightView 17.0-inch, SXGA+, TFT Single Lamp display panel with 432953-001 BrightView 17.0-inch, WXGA+, TFT Single Lamp display panel with 432952-001 BrightView 19.
  • Page 131 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Hinge Kits For use with Dual Lamp display panels 432964-001 For use with Single Lamp display panels 432963-001 Display hinge covers 432965-001 21. Remove the two Phillips PM2.0×3.0 screws 1 that secure each display hinge to the display enclosure.
  • Page 132 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Wireless antenna transceivers and cables 432966-001 24. If it is necessary to replace the wireless antenna transceivers and cables, remove the two Phillips PM2.0×4.0 screws 1 that secure each transceiver to the display enclosure. 25.
  • Page 133 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Microphones 432961-001 28. If it is necessary to replace the microphones and cables, release the retention tabs 1 built into the display enclosure that secure the microphone cables to the display enclosure. 29.
  • Page 134 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Cable Kit (includes camera cable) 432962-001 31. If it is necessary to replace the camera cable, release the retention tabs 1 built into the display enclosure that secure the camera cable to the display enclosure.
  • Page 135: Top Cover

    Removal and Replacement Procedures 5.15 Top Cover Top Cover Spare Part Number Information Top cover (includes TouchPad and TouchPad cable) 432977-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.9)
  • Page 136 Removal and Replacement Procedures 2. Turn the computer upside down with the front toward you. 3. Remove the eight Phillips PM2.5×8.0 screws that secure the top cover to the computer. Removing the Top Cover Screws, Part 1 Maintenance and Service Guide 5–43...
  • Page 137 Removal and Replacement Procedures 4. Remove the four silver Phillips PM2.5×5.0 screws that secure the top cover to the computer. Removing the Top Cover Screws, Part 2 5–44 Maintenance and Service Guide...
  • Page 138 Removal and Replacement Procedures 5. Turn the computer right-side up with the front toward you. 6. Disconnect the power button board cable 1 and the LED board cable 2 from the low insertion force (LIF) connectors to which they are connected. 7.
  • Page 139 Removal and Replacement Procedures 8. Remove the five Phillips PM2.5×8.0 screws 1 and the silver Phillips PM2.5×5.0 screw 2 that secures the top cover to the computer. Removing the Top Cover Screws, Part 3 5–46 Maintenance and Service Guide...
  • Page 140 Removal and Replacement Procedures 9. Lift the rear edge of the top cover until it disengages from the computer, and remove the top cover. Removing the Top Cover Reverse the above procedure to install the top cover. Maintenance and Service Guide 5–47...
  • Page 141: Wireless Switch Board

    Removal and Replacement Procedures 5.16 Wireless Switch Board Wireless Switch Board Spare Part Number Information Wireless switch board 432991-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.9) ❏...
  • Page 142 Removal and Replacement Procedures 2. Release the ZIF connector 1 to which the wireless switch board cable is connected and disconnect the wireless switch board cable 2 from the system board. Removing the Wireless Switch Board Maintenance and Service Guide 5–49...
  • Page 143 Removal and Replacement Procedures 3. Remove the two silver Phillips PM2.5×5.0 screws 1 that secure the wireless switch board to the base enclosure. 4. Remove the wireless switch board 2. Removing the Wireless Switch Board Reverse the above procedure to install the wireless switch board. 5–50 Maintenance and Service Guide...
  • Page 144: Audio Board

    Removal and Replacement Procedures 5.17 Audio Board Audio Board Spare Part Number Information Audio board (includes audio board cable and infrared lens) 432986-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏...
  • Page 145 Removal and Replacement Procedures 2. Remove the silver Phillips PM2.5×5.0 screw 1 that secures the audio board to the computer. 3. Slide the audio board 2 back to disengage the audio connectors from the base enclosure. 4. Remove the audio board 3. 5.
  • Page 146: Bluetooth Module

    Removal and Replacement Procedures 5.18 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth module cable) 412766-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.9) ❏...
  • Page 147 Removal and Replacement Procedures 2. Disconnect the Bluetooth module cable 1 from the system board. ✎ The Bluetooth module cable is included with the Bluetooth module spare part kit and is also included in the Cable Kit, spare part number 434677-001. 3.
  • Page 148: Usb/Magnetic Board

    Removal and Replacement Procedures 5.19 USB/Magnetic Board USB/Magnetic Board Spare Part Number Information USB/magnetic board (includes USB/magnetic board cable) 432990-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.9) ❏...
  • Page 149 Removal and Replacement Procedures 2. Disconnect the USB/magnetic board cable 1 from the ExpressCard assembly. ✎ The USB/magnetic board cable is included with the USB/magnetic board spare part kit and is also included in the Cable Kit, spare part number 434677-001. 3.
  • Page 150: Expresscard Assembly

    Removal and Replacement Procedures 5.20 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 432988-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.9) ❏ Switch cover (Section 5.10)
  • Page 151 Removal and Replacement Procedures 2. Push in on the ExpressCard slot bezel 1 to release the bezel from the ExpressCard slot. 3. Remove the ExpressCard slot bezel 2. ✎ The ExpressCard slot bezel is included in the Plastics Kit, spare part number 432981-001. Removing the ExpressCard Slot Bezel 5–58 Maintenance and Service Guide...
  • Page 152 Removal and Replacement Procedures 4. Remove the four silver Phillips PM2.5×5.0 screws 1 that secure the ExpressCard assembly to the system board. 5. Slide the ExpressCard assembly 2 to the right to disconnect it from the system board. 6. Remove the ExpressCard assembly 3. Removing the ExpressCard Assembly Reverse the above procedure to install the ExpressCard assembly.
  • Page 153: Top Cover Support Trim

    Removal and Replacement Procedures 5.21 Top Cover Support Trim Top Cover Support Trim Spare Part Number Information Top cover support trim 432978-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏...
  • Page 154 Removal and Replacement Procedures 2. Turn the computer upside down with the front toward you. 3. Remove the four Phillips PM2.5×8.0 screws that secure the top cover support trim to the computer. Removing the Top Cover Support Trim Screws Maintenance and Service Guide 5–61...
  • Page 155 Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Remove the Phillips PM2.5×8.0 screw 1 that secures the top cover support trim to the computer. 6. Remove the top cover support trim 2. Removing the Top Cover Support Trim Reverse the above procedure to install the top cover support trim.
  • Page 156: Display Lid Switch Module

    Removal and Replacement Procedures 5.22 Display Lid Switch Module Display Lid Switch Module Spare Part Number Information Display lid switch module 432993-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏...
  • Page 157 Removal and Replacement Procedures 2. Remove the display lid switch module by firmly pulling it off the fan/heat sink assembly. ✎ The display lid switch module is secured to the fan/heat sink assembly by 2-sided tape. Apply removal force to the middle of the module to remove it.
  • Page 158: Power Connector Assembly

    Removal and Replacement Procedures 5.23 Power Connector Assembly Power Connector Assembly Spare Part Number Information Power connector assembly (includes power connector assembly 432985-001 cable and power connector assembly bracket) USB board 432989-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏...
  • Page 159 Removal and Replacement Procedures 2. Remove the two silver Phillips PM2.5×5.0 screws 1 that secure the power connector assembly bracket to the computer. 3. Remove the power connector assembly bracket 2. Removing the Power Connector Assembly Bracket 5–66 Maintenance and Service Guide...
  • Page 160 Removal and Replacement Procedures 4. Remove the silver Phillips PM2.5×5.0 screw 1 that secures the USB board to the computer. 5. Remove the USB board 2. 6. Disconnect the USB board cable 3 from the USB board and remove the cable from the clips 4 in the base enclosure. ✎...
  • Page 161 Removal and Replacement Procedures 7. Remove the black Phillips PM2.5×5.0 screw 1 that secures the power connector assembly to the computer. 8. Remove the power connector assembly 2 from its location in the base enclosure. Releasing the Power Connector Assembly Reverse the above procedure to install the USB board and power connector assembly.
  • Page 162: System Board

    Removal and Replacement Procedures 5.24 System Board System Board Spare Part Number Information ✎ All system board spare part kits include thermal pads and thermal paste. For use with UMA computer models 436450-001 For use with discrete computer models 432945-001 ✎...
  • Page 163 Removal and Replacement Procedures ❏ Audio board (Section 5.17) ❏ USB/magnetic board (Section 5.19) ❏ Top cover support trim (Section 5.21) ❏ USB board (Section 5.23) ❏ Power connector assembly (Section 5.23) 2. Turn the computer upside down with the front toward you. 3.
  • Page 164 Removal and Replacement Procedures 4. Remove the three Phillips PM2.5×8.0 screws 1 and the three silver Phillips PM2.5×5.0 screws 2 that secure the system board to the base enclosure. Removing the System Board Screws, Part 2 Maintenance and Service Guide 5–71...
  • Page 165 Removal and Replacement Procedures 5. Lift the right side of the system board 1 until it rests at an angle. 6. Remove the optical drive connector board 2. ✎ The optical drive connector board is available using spare part number 432992-001. 7.
  • Page 166 Removal and Replacement Procedures 9. If it is necessary to replace the power connector assembly or the USB board cable, turn the system board upside down with the front toward you. 10. Disconnect the power connector assembly cable 1 and the USB board cable 2 from the system board.
  • Page 167: Fan/Heat Sink Assembly

    Removal and Replacement Procedures 5.25 Fan/Heat Sink Assembly Fan/Heat Sink Assembly Spare Part Number Information Fan/heat sink assembly (includes thermal pads and 432995-001 thermal paste) ✎ When replacing the fan/heat sink assembly, be sure the display lid switch module is removed from the defective fan/heat sink assembly and installed on the replacement fan/heat sink assembly.
  • Page 168 Removal and Replacement Procedures 2. Turn the system board upside down with the expansion port and external monitor port toward you. 3. Disconnect the fan cable 1 from the system board. 4. Loosen the four captive Phillips PM2.5×6.0 screws 2 that secure the fan/heat sink assembly to the system board.
  • Page 169 Removal and Replacement Procedures ✎ The thermal pads and thermal paste should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1, 2, and 3, the system board components 4 and 6, and the processor 5 each time the fan/heat sink assembly is removed. Thermal pads and thermal paste should be installed on all surfaces before the fan/heat sink assembly is reinstalled.
  • Page 170 Removal and Replacement Procedures 6. Loosen the three captive silver Phillips PM2.5×5.0 screws 1 that secure the heat sink to the system board. 7. Remove the heat sink 2. Removing the Heat Sink Maintenance and Service Guide 5–77...
  • Page 171 Removal and Replacement Procedures ✎ The thermal pads and thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1, 2, and 3 and the system board components 4, 5, and 6, each time the heat sink is removed.
  • Page 172: Processor

    Removal and Replacement Procedures 5.26 Processor Processor Spare Part Number Information Processors (includes thermal pads and thermal paste) AMD Turion ML-60 2.0-GHz 436069-001 AMD Turion ML-56 1.8-GHz 431373-001 AMD Turion ML-52 1.6-GHz 431372-001 AMD Turion ML-50 1.6-GHz 431371-001 Mobile AMD Sempron 3500+ (1.8-GHz) 436070-001 1.
  • Page 173 Removal and Replacement Procedures 2. Turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 3. Lift the processor 2 straight up and remove it. ✎ The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor.
  • Page 174: Specifications

    Specifications This chapter provides physical and performance specifications. Table 6-1 Computer Dimensions With Dual Lamp Display Length 28.5 cm 11.22 in Width 39.6 cm 15.59 in Height (varies front to rear) 3.2 to 4.2 cm 1.26 to 1.65 in With Single Lamp Display Length 28.5 cm 11.22 in...
  • Page 175 Specifications Table 6-1 Computer (Continued) Temperature Operating* 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95%, 38.7°C (101.6°F) maximum wet bulb temperature Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft...
  • Page 176 Specifications Table 6-2 17.0-inch, WSXGA+, TFT Display Dimensions Height 23.00 cm 9.06 in Width 36.90 cm 14.49 in Diagonal 43.40 cm 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch 0.197 ×...
  • Page 177 Specifications Table 6-3 17.0-inch, WXGA+, TFT Display Dimensions Height 23.00 cm 9.06 in Width 36.90 cm 14.49 in Diagonal 43.40 cm 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch 0.259 ×...
  • Page 178: Hard Drives

    Specifications Table 6-4 Hard Drives 120-GB* 100-GB* 80-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 102 g 102 g 102 g Interface type ATA-5 ATA-5 ATA-5 Transfer rate Synchronous 100 MB/sec 100 MB/sec 100 MB/sec (maximum) Security...
  • Page 179 Specifications Table 6-5 Primary 8-cell, Li-Ion Battery Dimensions Height 1.83 cm 0.72 in Width 27.18 cm 10.70 in Depth 5.23 cm 2.06 in Weight 0.34 kg 0.75 lb Energy Voltage 14.4 V Amp-hour capacity 4.4 Ah Watt-hour capacity 63 Wh Temperature Operating 5°C to 45°C...
  • Page 180 Specifications Table 6-6 DVD/CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and...
  • Page 181 Specifications Table 6-6 DVD/CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media Random < 110 ms < 130 ms Full stroke < 210 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 2 MB...
  • Page 182 Specifications Table 6-7 DVD±RW/R and CD-RW Double-Layer Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-R and DVD-RW DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
  • Page 183 Specifications Table 6-7 DVD±RW/R and CD-RW Double-Layer Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media Random < 175 ms < 230 ms Full stroke < 285 ms < 335 ms Audio output level Audio-out, 0.7 Vrms Cache buffer...
  • Page 184: System Dma

    Specifications Table 6-8 System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for ExpressCard DMA6 Not assigned DMA7 Not assigned Maintenance and Service Guide 6–11...
  • Page 185: System Interrupts

    Specifications Table 6-9 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Quick Launch buttons IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock...
  • Page 186 Specifications Table 6-9 System Interrupts (Continued) Hardware IRQ System Function IRQ12 Synaptics PS/2 port pointing device IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel IRQ17 Conexant AC -Link Audio IRQ17 Soft V90 Data Fax Modem with SmartCP IRQ17 ATi Mobility Radeon Xpress 200 Series IRQ19...
  • Page 187 Specifications Table 6-10 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 0x00000000-0x00000CF7 PCI bus 0x00000000-0x00000CF7 Direct memory access controller 0x00000020-0x00000021 Programmable interrupt controller 0x0000002E-0x0000002F System board resources 0x00000040-0x00000043 System timer 0x00000060-0x00000060 Quick Launch Buttons 0x00000061-0x00000061 System speaker 0x00000062-0x00000062 Microsoft ACPI-Compliant Embedded Controller 0x00000064-0x00000064...
  • Page 188 Specifications Table 6-10 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0x000001F0-0x000001F7 Primary IDE Channel 0x00000220-0x0000022F System board resources 0x00000274-0x00000277 ISAPNP Read Data Port 0x00000279-0x00000279 ISAPNP Read Data Port 0x00000280-0x00000293 System board resources 0x00000376-0x00000376 Secondary IDE Channel 0x000003B0-0x000003BB PCI standard PCI-to-PCI bridge 0x000003B0-0x000003BB...
  • Page 189 Specifications Table 6-10 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0x00000C6F-0x00000C6F System board resources 0x00000CD4-0x00000CD5 System board resources 0x00000CD6-0x00000CD7 System board resources 0x00000CD8-0x00000CDF System board resources 0x00000D00-0x0000FFFF PCI bus 0x00000F40-0x00000F47 System board resources 0x00001080-0x00001080 System board resources 0x00008000-0x0000805F System board resources 0x00008100-0x000081FF...
  • Page 190: System Memory Map

    Specifications Table 6-11 System Memory Map Memory Map Address (hex) System Function (shipping configuration) 0xD4100000-0xD41FFFFF PCI standard PCI-to-PCI bridge 0xD4100000-0xD41FFFFF ATI MOBILITY RADEON Xpress 200 Series 0xD8000000-0xDBFFFFFF PCI standard PCI-to-PCI bridge 0xD8000000-0xDBFFFFFF ATI MOBILITY RADEON Xpress 200 Series 0xFAC00000-0xFEBFFFFF PCI standard PCI-to-PCI bridge 0xF6C00000-0xFABFFFFF PCI standard PCI-to-PCI bridge 0xD4000000-0xD4000FFF...
  • Page 191 Specifications Table 6-11 System Memory Map (Continued) Memory Map Address (hex) System Function (shipping configuration) 0xF2C00000-0xF6BFFFFF Texas Instruments PCIxx21/x515 Cardbus Controller 0xD4206000-0xD4207FFF Texas Instruments PCIxx21 Integrated FlashMedia Controller 0xD4209000-0xD42090FF SDA Standard Compliant SD Host Controller 0xD4208C00-0xD4208CFF SDA Standard Compliant SD Host Controller 0xD4208800-0xD42088FF SDA Standard Compliant SD Host Controller 0xD4209400-0xD42094FF...
  • Page 192: Screw Listing

    Screw Listing This appendix provides specification and reference information for the screws used in the computer. The four Phillips PM3.0×3.0 screws used to secure the hard drive bracket to the hard drive are included in the Hard Drive Bracket Kit, spare part number 434106-001. Table A-1 Phillips PM3.0×3.0 Screw Head...
  • Page 193 Screw Listing The remaining screws listed in this appendix are available in the Screw Kit, spare part number 432983-001, and the Display Screw Kit, spare part number 432967-001. Table A-2 Captive Phillips PM2.0×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm...
  • Page 194 Screw Listing Table A-3 Phillips PM2.0×11.0 Screw Head Color Qty. Length Thread Width Silver 11.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the Mini Card module to the computer (documented in Section 5.8) Phillips PM2.0×11.0 Screw Locations Maintenance and Service Guide A–3...
  • Page 195 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the optical drive to the computer (documented in Section 5.9) Two screws that secure the display assembly to the computer (documented Section 5.14) Phillips PM2.5×8.0 Screw Locations...
  • Page 196 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.14) Phillips PM2.5×8.0 Screw Locations Maintenance and Service Guide A–5...
  • Page 197 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the display bezel to the display enclosure (documented in Section 5.14) Phillips PM2.5×8.0 Screw Locations A–6 Maintenance and Service Guide...
  • Page 198 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the display panel to the display enclosure (documented in Section 5.14) Phillips PM2.5×8.0 Screw Locations Maintenance and Service Guide A–7...
  • Page 199 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: 8 screws that secure the top cover to the base enclosure (documented in Section 5.15) Phillips PM2.5×8.0 Screw Locations A–8 Maintenance and Service Guide...
  • Page 200 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the top cover to the base enclosure (documented in Section 5.15) Phillips PM2.5×8.0 Screw Locations Maintenance and Service Guide A–9...
  • Page 201 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: Four screws that secure the top cover support trim to the base enclosure (documented in Section 5.21) One screw that secures the system board to the base enclosure (documented in Section...
  • Page 202 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top cover support trim to the base enclosure (documented in Section 5.21) Phillips PM2.5×8.0 Screw Location Maintenance and Service Guide A–11...
  • Page 203 Screw Listing Table A-4 Phillips PM2.5×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the system board to the base enclosure (documented in Section 5.24) Phillips PM2.5×8.0 Screw Locations A–12 Maintenance and Service Guide...
  • Page 204 Screw Listing Table A-5 Phillips PM2.0×3.0 Screw Head Color Qty. Length Thread Width Silver 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.9) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide A–13...
  • Page 205 Screw Listing Table A-5 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the display hinges to the display panel (documented in Section 5.14) Phillips PM2.0×3.0 Screw Locations A–14 Maintenance and Service Guide...
  • Page 206 Screw Listing Table A-5 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Bluetooth module to the base enclosure (documented Section 5.18) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide A–15...
  • Page 207 Screw Listing Table A-6 Phillips PM2.0×5.0 Screw Head Color Qty. Length Thread Width Silver 5.0 mm 2.0 mm 5.0 mm Where used: 6 screws that secure the switch cover to the computer (documented in Section 5.10) Phillips PM2.0×5.0 Screw Locations A–16 Maintenance and Service Guide...
  • Page 208 Screw Listing Table A-7 Phillips PM2.5×7.0 Screw Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the keyboard to the computer (documented in Section 5.11) Phillips PM2.5×7.0 Screw Location Maintenance and Service Guide A–17...
  • Page 209 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the keyboard to the computer (documented in Section 5.11) Silver Phillips PM2.5×5.0 Screw Locations A–18 Maintenance and Service Guide...
  • Page 210 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the power button board to the fan/heat sink assembly (documented in Section 5.13) Two screws that secure the display assembly to the computer (documented Section...
  • Page 211 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the top cover to the base enclosure (documented in Section 5.15) Silver Phillips PM2.5×5.0 Screw Locations A–20 Maintenance and Service Guide...
  • Page 212 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top cover to the base enclosure (documented in Section 5.15) Silver Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide A–21...
  • Page 213 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the wireless switch board to the base enclosure (documented in Section 5.16) One screw that secures the audio board to the base enclosure (documented Section 5.17)
  • Page 214 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the ExpressCard assembly to the base enclosure (documented in Section 5.20) Silver Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A–23...
  • Page 215 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the power connector assembly bracket to the base enclosure (documented in Section 5.23) One screw that secures the USB board to the base enclosure (documented in Section...
  • Page 216 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the system board to the base enclosure (documented in Section 5.24) Silver Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A–25...
  • Page 217 Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the heat sink to the system board (documented in Section 5.25) Silver Phillips PM2.5×5.0 Screw Locations A–26 Maintenance and Service Guide...
  • Page 218 Screw Listing Table A-9 Black Phillips PM2.5×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the speaker assembly to the base enclosure (documented in Section 5.12) Black Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A–27...
  • Page 219 Screw Listing Table A-9 Black Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the power connector assembly to the base enclosure (documented in Section 5.23) Black Phillips PM2.5×5.0 Screw Location A–28 Maintenance and Service Guide...
  • Page 220 Screw Listing Table A-10 Phillips PM2.0×4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the wireless antenna transceivers to the display enclosure (documented in Section 5.14) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide A–29...
  • Page 221 Screw Listing Table A-11 Phillips PM2.5×6.0 Screw Head Color Qty. Length Thread Width Black 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the fan/heat sink assembly to the system board (documented in Section 5.25) Phillips PM2.5×6.0 Screw Locations A–30 Maintenance and Service Guide...
  • Page 222: Backup And Recovery

    Backup and Recovery Recovering System Information Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■ Back up your information regularly to protect your important system files.
  • Page 223: Backing Up Your Information

    Backup and Recovery Backing Up Your Information When to Back Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically. ■ Before the computer is repaired or restored. ■ Before you add or modify hardware or software. Backup Suggestions ■...
  • Page 224: Using System Restore Points

    Backup and Recovery Using System Restore Points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
  • Page 225: Restore To A Previous Date And Time

    Backup and Recovery Restore to a Previous Date and Time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support > System Restore. The System Restore window opens. 2.
  • Page 226 Backup and Recovery ■ Number each disc before inserting it into the computer optical drive. ■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open PC Recovery Disc Creator, you will be prompted to continue the disc creation process.
  • Page 227: Reinstalling Software Programs And Drivers

    Backup and Recovery Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it. ✎ Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.
  • Page 228: Reinstalling Programs From Discs

    Backup and Recovery 2. Select Start > All Programs > System Recovery > Application and Driver Recovery. The Application and Driver Recovery tool opens. 3. Select Application Installation or Driver Installation, and then click Next. 4. Follow the on-screen instructions to complete the program or driver recovery.
  • Page 229: Recovering From The Recovery Discs

    Backup and Recovery Recovering from the Recovery Discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive...
  • Page 230 Backup and Recovery If you want to perform a destructive recovery: ✎ A destructive recovery formats the hard drive and restores the computer to its factory state. Select this option only as a last resort. a. Click Advanced Options on the System Recovery screen. b.
  • Page 231: Updating Reinstalled Software

    Backup and Recovery 4. Click OK. 5. At the System Recovery screen, click Advanced Options. 6. Select Delete Recovery Partition (not recommended) and follow the on-screen instructions. Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software.
  • Page 232: C Display Component Recycling

    Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact...
  • Page 233 Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2. ✎ Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions.
  • Page 234 Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide C–3...
  • Page 235 Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel C–4 Maintenance and Service Guide...
  • Page 236 Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2. Removing the Display Inverter Board Maintenance and Service Guide C–5...
  • Page 237 Display Component Recycling 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure. Removing the LCD Panel C–6 Maintenance and Service Guide...
  • Page 238 Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws Maintenance and Service Guide C–7...
  • Page 239 Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel. Removing the LCD Panel Frame C–8 Maintenance and Service Guide...
  • Page 240 Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide C–9...
  • Page 241 Display Component Recycling 14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel. Releasing the Backlight Cables C–10 Maintenance and Service Guide...
  • Page 242 Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel. Removing the Backlight Frame Maintenance and Service Guide C–11...
  • Page 243 Display Component Recycling WARNING: The backlight contains mercury. Caution should be Å exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight C–12 Maintenance and Service Guide...
  • Page 244 Display Component Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel.
  • Page 245 Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. C–14 Maintenance and Service Guide...
  • Page 246: Connector Pin Assignments

    Connector Pin Assignments Table D-1 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground Maintenance and Service Guide D–1...
  • Page 247 Connector Pin Assignments Table D-2 RJ-45 (Network) Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused D–2 Maintenance and Service Guide...
  • Page 248 Connector Pin Assignments Table D-3 S-Video-Out Signal Signal TV-Ground TV-CD TV-CVBS TV-Ground TV-Ground TV-YD TV-Ground Maintenance and Service Guide D–3...
  • Page 249: External Monitor

    Connector Pin Assignments Table D-4 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog D–4 Maintenance and Service Guide...
  • Page 250 Connector Pin Assignments Table D-5 RJ-11 (Modem) Signal Signal Unused Unused Unused Ring Unused Maintenance and Service Guide D–5...
  • Page 251 Connector Pin Assignments Table D-6 Audio-In (Microphone) Signal Signal Audio signal in Ground Audio signal in Table D-7 Audio-Out (Headphone) Signal Signal Audio out, left channel Ground Audio out, right channel D–6 Maintenance and Service Guide...
  • Page 252: Power Cord Set Requirements

    Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.
  • Page 253: General Requirements

    Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
  • Page 254 Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
  • Page 255 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number Korea The Netherlands KEMA Norway NEMKO People’s Republic of China Sweden SEMKO Switzerland Taiwan BSMI United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
  • Page 256: Index

    Index 1394 port 1–9 battery removal 5–5 spare part numbers 3–8 AC adapter, spare part 3–25 3–27 5–5 numbers 3–19 3–22 specifications 6–6 analog TV tuner, spare part battery bay 1–20 number 3–19 3–22 battery light 1–6 arrow keys 1–13 battery release latch 1–20 audio board Bluetooth module...
  • Page 257 Index camera cable RJ-45 (network) D–2 disconnection 5–31 S-Video-out D–3 removal 5–41 Universal Serial Bus (USB) spare part number 3–12 D–1 3–24 5–41 connectors, service camera module considerations 4–2 removal 5–35 consumer infrared lens 1–7 spare part number 3–12 3–24 5–35 design overview 1–22 key 1–13...
  • Page 258 Index Display Hinge Kit, spare part DVD±RW/R and CD-RW numbers 3–12 3–24 5–38 Combo Drive display lid latch 1–7 OS loading problems 2–24 display lid switch module precautions 4–3 removal 5–63 removal 5–16 spare part number 3–5 spare part numbers 3–10 3–26 5–63 3–18...
  • Page 259 Index no OS loading from hard drive cover diskette drive 2–23 illustrated 3–14 no OS loading from hard removal 5–7 drive 2–20 2–21 2–22 HDMI port 1–9 no OS loading from optical headphone jack drive 2–24 location 1–7 no power 2–12 2–14 2–15 pin assignments D–6...
  • Page 260 Index modem jack location 1–9 LED board cable, pin assignments D–5 disconnection 5–20 modem, troubleshooting 2–30 left-side components 1–8 monitor port Logo Kit, spare part number location 1–8 3–19 3–26 pin assignments D–4 mouse, spare part number mass storage devices, spare 3–21 part numbers 3–17 media button 1–17...
  • Page 261 Index processor removal 5–79 packing precautions 4–5 spare part numbers 3–5 password clearing 1–4 3–22 3–27 5–79 plastic parts 4–2 Plastics Kit contents 3–14 rear components 1–8 spare part number 3–5 remote control, spare part 3–14 3–25 number 3–19 3–22 play/pause button 1–18 removal pointing device,...
  • Page 262 Index security cable slot 1–8 system board serial number 3–1 5–2 removal 5–69 service considerations 4–2 spare part numbers 3–5 Setup Utility 2–1 3–22 3–27 5–69 speaker assembly system DMA 6–11 removal 5–25 spare part number 3–3 thermal pad, locations 5–76 3–26 5–25 5–78...
  • Page 263 Index nonfunctioning device 2–18 2–27 vents 1–21 OS loading 2–19 video troubleshooting 2–16 overview 2–1 volume mute button 1–15 pointing device 2–29 volume scroll zone 1–15 power 2–12 video 2–16 Windows applications key TV tuner remote control, spare 1–13 part number 3–22 Windows logo key 1–13 wireless antenna Universal Serial Bus (USB)

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