Samsung wam350 User Manual
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Samsung wam350 User Manual

M3 series wireless audio - multiroom
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WAM350/WAM351
Wireless Audio - Multiroom
M3
User Manual
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Thank you for purchasing this Samsung product.
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  • Page 1 WAM350/WAM351 Wireless Audio - Multiroom User Manual imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register...

  • Page 2: Table Of Contents

    Contents UNDERSTANDING YOUR M3 Before you begin ..................6 Communication Basics ....................6 Basic Connection ..................6 How you can enjoy your M3 ................ 7 GETTING STARTED Top Panel ....................8 Rear Panel ....................9 Accessories ....................10 Available Accessories (Not Included) ............10 Connecting the Stand ................
  • Page 3 Adding another M3 and Hub to a single M3 in use ...........37 Adding a HUB ................... 39 Relocating the M3 ..................39 FUNCTIONS Installing the Samsung Multiroom App ............40 Accessing the Samsung Multiroom App ............ 40 Using the Samsung Multiroom App ............41 Renaming a connected M3 ..................41 Switching the input source ..................41...
  • Page 4 Playing music from the Amazon cloud player ............53 Playing music from a selected device ...............53 Playing Media Content Saved in a PC ............54 Samsung Link ......................54 Wireless Audio - Multiroom for Desktop ..............55 Using the Settings menu ................57 Guide ........................57...
  • Page 5 APPENDIX Compatibility ....................66 Multiroom Music Experience (Group Play) ..........66 Troubleshooting ..................67 Open Source License Notice ..............69 Licences ....................69 Specifications .................... 70 SAFETY INFORMATION Regulatory Compliance Statements ............71 Warning ........................71 CAUTION .........................71 CAUTION .........................71 Wiring the Main Power Supply Plug (UK Only) ............72 Important Safety Instructions ..................72 Safety precautions ..................

  • Page 6: Understanding Your M3

    Before you begin ❚ Communication Basics Internet Wireless Router Samsung Link Requirements: a Wireless Router, a Smart Device The wireless router should be connected to the Internet. The smart device should be connected to the router via a Wi-Fi connection. Basic Connection...

  • Page 7: How You Can Enjoy Your M3

    • Play music from your phone, PC, or smart devices via Bluetooth. • Use the TV SoundConnect function to play sound from your Samsung TV. • You can configure multiple M3s in a Multi-room set-up with Internet radio, music services, and Device.

  • Page 8: Getting Started

    Getting Started Top Panel Press this button to listen to an Internet radio station. Internet Radio Each time you press this button, the M3 switches to the next default station, cycling Preset button through the 3 default stations. Press this button to enable Bluetooth. Bluetooth button TV SoundConnect Press this button to enable TV SoundConnect.

  • Page 9: Rear Panel

    Rear Panel SPK ADD Wi-Fi SETUP SPK ADD Wi-Fi SETUP SERVICE SERVICE ETHERNET POWER ETHERNET POWER SPK ADD button Press this button to add an M3 to your network. (Speaker Add) WPS/Wi-Fi SETUP Press this button to connect your M3 to your network using WPS or Wi-Fi setup. button You can purchase a wall-mount to hang your M3 on the wall.

  • Page 10: Accessories

    HUB: WAM250 NOTES 9 Information on available accessories and their release dates can be found on the Samsung website. 9 When purchasing an accessory, check whether it is compatible with the M3. 9 Use authentic Samsung accessories. Damage and problems caused by unauthorized accessories can void...

  • Page 11: Connecting The Stand

    Connecting the Stand ➧ ➧ • Insert the stand into slot A of the M3. • Tighten a screw at B. • The M3 can now be installed vertically. Caution 9 Do not place the M3 on an unstable surface. NOTES 9 Turning the product upright or laying it down in the middle of playing music may temporarily cause unstable sound.

  • Page 12: Installing On A Wall

    Wall Mount Bracket and the M3 on the wall. 9 For more information, please refer to the Wall Mount's manual. 9 Samsung Electronics is not liable for any damage to the product due to the product being installed inappropriately.

  • Page 13: Connections

    Connecting M3 following the App guide Connect your smart device to your Wi-Fi network. Download the Samsung Multiroom app from Google Play or the App Store. On your Smart device, select the Samsung Multiroom app. Setup starts. Follow the directions on your smart device’s screen.
  • Page 14 Attach the HUB's power cord to the power port on the rear of the HUB, and then plug the power cord into an electrical outlet. The power ( ) and the HUB ( ) indicators on the HUB's front turn on. When the pairing indicator ( ) begins to flash, plug the M3(s) into an outlet.
  • Page 15 Connect your smart device to your Wi-Fi network. (The HUB and the smart device should be connected to the same router.) Download the Samsung Multiroom app from Google Play or the App Store. On your smart device, select the Samsung Multiroom app. Setup starts.

  • Page 16: Connecting Without A Hub (Hub Not Included)

    Plug the M3 into an electrical outlet. The LED pairing indicator starts to blink. Connect your smart device to your Wi-Fi network. Download the Samsung Multiroom app from Google Play or the App Store. On your Smart device, select the Samsung Multiroom app. Setup starts.
  • Page 17 In the app, select "I don't have a Hub", and then press Next. On the next screen, select M3/M5/M7, and then press Next. On the next screen, select Wired, and then press Next. Unplug the M3's power cable, and then plug it in again. NOTE 9 After pairing is complete, the M3 naming screen appears.

  • Page 18: Connecting The M3 To Your Network Via The Wps Method (For A Single M3)

    Plug the M3 into an electrical outlet. The LED pairing indicator starts to blink. Connect your smart device to your Wi-Fi network. Download the Samsung Multiroom app from Google Play or the App Store. On your smart device, select the Samsung Multiroom app. Setup starts.
  • Page 19 In the app, select "I don't have a Hub", and then press Next. On the next screen, select M3/M5/M7, and then press Next. On the next screen, select WPS, and then press Next. WPS/Wi-Fi SETUP Press the button on your wireless router, and then press the button on the back of the M3.

  • Page 20: Connecting The M3 To Your Network Via The Wi-Fi Setup Method (For A Single M3) - For Android

    Connect your smart device to your Wi-Fi network. Download the Samsung Multiroom app from Google Play. On your smart device, select the Samsung Multiroom app. Setup starts. In the app, select "I don't have a Hub", and then press Next. On the next screen, select M3/M5/M7, and then press Next.
  • Page 21 The indicator LED stops blinking and turns solid blue. You should also hear a notification sound. Press Next. The smart device lists available networks and devices. Select [Samsung] M3. This is the default M3 name. The M3 connects to your smart device. (The default security PIN is 1234567890.)
  • Page 22 If you have a password for your network, the Security screen appears on your smart device. Use the keyboard that appears to enter your password. When done, press Done. NOTE 9 The AP selection screen may appear again depending on the mobile phone you are using. If this occurs, select the AP you are using again.

  • Page 23: Connecting The M3 To Your Network Via The Wi-Fi Setup Method (For A Single M3) - For Ios

    Connect your smart device to your Wi-Fi network. Download the Samsung Multiroom app from the App Store. On your smart device, select the Samsung Multiroom app. Setup starts. In the app, select "I don't have a Hub", and then press Next. On the next screen, select M3/M5/M7, and then press Next.
  • Page 24 Press and hold the WPS/Wi-Fi SETUP button on the back of your M3 for 5 seconds. The indicator LED stops blinking and turns solid blue. You should also hear a notification sound. Press Next.
  • Page 25 Press the smart device's Home button to leave the app, and then select Settings. Choose the M3's Wi-Fi point. Select [Samsung] M3. This is the M3's default name. The M3 connects to your smart device. (The default security PIN is 1234567890.) Use the keyboard that appears to enter your password.
  • Page 26 Press Next on the app screen. The smart device lists available networks. Select your network from the list. If you have a password for your network, the Security screen appears on your smart device. Use the keyboard that appears to enter your password. When done, press Connect.
  • Page 27 Press the smart device's Home button to leave the app, and then select Settings. Choose the M3's Wi-Fi point. On your smart device, select the Samsung Multiroom app. NOTES 9 Connecting to a secure wireless network requires the correct password.

  • Page 28: Connecting With The Tv Soundconnect Function

    Connecting with the TV SoundConnect function This section explains how to connect the M3 to Bluetooth compatible SAMSUNG TVs. Connect Plug the M3 into an outlet, and then press the TV SoundConnect button on its top panel. Set Add New Device to On in the TV's TV SoundConnect Settings menu. (Refer to the TV's user manual for details.)

  • Page 29: Disconnecting Tv Soundconnect

    9 Before activating this function, be sure to activate the Samsung TV's SoundConnect or SoundShare mode. 9 The SoundConnect feature is available on some Samsung TVs released since 2012. Check whether your TV supports the SoundShare or SoundConnect function. (For further details, refer to the TV's user's manual.) 9 Instability in the network environment may cause the connection to be lost or sound to stutter.

  • Page 30: Connecting The M3 To Bluetooth Devices

    Enable your smart device's Bluetooth function, and then select Scan for Devices. Select the [Samsung]AllConnect. Select the desired track to play from your smart device's music list. The M3 plays the track you selected. NOTES...

  • Page 31: Disconnecting Bluetooth

    (For more information, please refer to the smart device's user manual.) You can also disconnect the Bluetooth connection in the App. On your smart device, select the Samsung Multiroom app. Press the Source button. Switch to another mode and the Bluetooth connection will terminate.

  • Page 32: Adding An M3

    Adding an M3 • Before adding an M3, unplug all M3s that are connected to the Samsung Multiroom app. • If you add a new HUB and an extra M3 and connect them to the same wireless router that an existing M3 is connected to, the existing M3 will disappear from the Samsung Multiroom app.
  • Page 33 Disconnect the speaker’s power cable, and then connect it again. With Hub - Existing Speaker Press the button.
  • Page 34 Select the Existing Speaker, and then press M3/M5/M7. Press the SPK ADD button on the back of the M3.
  • Page 35 Without Hub Press the button. Select the Single Speaker Setup, and then press M3/M5/M7. Select the desired connection method.

  • Page 36: Adding An Extra M3 To A Hub That Is Connected To An M3

    When the M3 connects to the HUB, the M3 beeps or sounds, and the M3's LED indicator stops flashing. On your smart device, select the Samsung Multiroom app. Setup starts. NOTE 9 After pairing is complete, the M3 naming screen appears. Edit the name or enter a name of your own...

  • Page 37: Adding Another M3 And Hub To A Single M3 In Use

    M3. The M3's blue LED pairing indicator starts to flash. Wait until the pairing indicator on the M3 stops flashing. When the indicator stops flashing, pairing is complete. The M3 may also beep. On your smart device, select the Samsung Multiroom app. Setup starts.
  • Page 38 M3. The old M3's blue LED pairing indicator starts to flash. Wait until the pairing indicator on the M3 stops flashing. When the indicator stops flashing, pairing is complete. The M3 may also beep. On your smart device, select the Samsung Multiroom app. Setup starts.

  • Page 39: Adding A Hub

    9 If your smart device is not connected to the wireless router with a Wi-Fi connection, the M3 will not appear on the Samsung Multiroom app. 9 Place the HUB that is in Repeater mode in an appropriate location between the M3 and the HUB that is connected to the wireless router.

  • Page 40: Installing The Samsung Multiroom App

    Functions Installing the Samsung Multiroom App To use the M3, you must download and then install the Samsung Multiroom App by accessing the app through Google Play or the App Store. With the Samsung Multiroom App installed, you can play music stored in your smart device, from connected devices and other content providers, and from Internet radio stations through the M3.

  • Page 41: Using The Samsung Multiroom App

    Using the Samsung Multiroom App ❚ Renaming a connected M3 You can rename M3s connected to your network. Tap the and then enter the name you want using the keyboard. When finished, select Done or Save. ❚ Switching the input source You can switch the input source.

  • Page 42: Changing The Sort Order Of Listed M3S

    ❚ Changing the sort order of listed M3s If you have added multiple M3s, this function is available. (See pages 32~38.) Press here Drag the of the M3 you want to re-order up or down.

  • Page 43: Grouping M3S

    ❚ Grouping M3s You can group multiple M3s linked to the App and play the same music on all connected M3s in the same group. This function is available only If you have added multiple M3s. (See pages 32~38.) Press here NOTES 9 This function is available only when M3s are connected to a HUB.

  • Page 44: Listening To Surround Sound Using Several Audio Devices

    ❚ Listening to Surround Sound Using Several Audio Devices Press the Surround button. Press and hold any speaker and then drag it to your desired location.
  • Page 45 Test and adjust speaker volume and press Done. NOTES 9 The Surround Sound mode will be updated soon. 9 If the audio source is in 2-channel format, sound will be produced only through the speakers that correspond to Front Left and Front Right. 9 If the network connection is not stable, Surround Sound Mode may be cancelled automatically.

  • Page 46: Playing A Song

    ❚ Playing a Song Press the button. Select My Phone. Select the desired song from the list that appears. The song plays.

  • Page 47: Sorting Songs

    Customize your own personal sound preferences using the equalizer settings. • Bass : Adjusts lower-pitched sounds. • Treble : Adjusts higher-pitched sounds. • Balance : Emphasizes sound from the left or right speaker. • DRC (Dynamic Range Compressor) : Set to On to activate noise reduction for optimized clean sound.

  • Page 48: Creating A Playlist

    ❚ Creating a Playlist Press the button. Select the desired tracks. When done, select Add to Playlists, and then select Create Playlist.
  • Page 49 Enter a name for the playlist, and then select Done or Save. The playlist is added to the Playlist folder. Select the desired Playlist. Select the desired song from the list that appears. The song plays.

  • Page 50: Listening To A Radio Station

    ❚ Listening to a radio station Select TuneIn. The TuneIn screen appears with the following tabs: • Favorites : Lists 3 default radio stations. • Browse : Lists all supported Internet radio stations. • Search : Lets your search for a desired Internet radio station using keypad input. Select the desired radio station from the displayed list.
  • Page 51 Select a station from the radio play list to display the selected radio station's front page. Touch ♥ , and then select Save. The selected radio station is added to the Presets list.

  • Page 52: Setting The Default Radio Stations In Speaker Preset

    ❚ Setting the Default Radio Stations in Speaker Preset Each time you press the Internet Radio Preset button on the M3's top panel, the M3 switches to the next default station, cycling through the 3 default stations. To replace the randomly selected default Internet radio stations with your own Internet radio stations, follow these steps: Press the Edit button to open the edit box.

  • Page 53: Playing Music From Content Providers

    ❚ Playing music from content providers Select Services. You can play music from content providers. NOTES 9 Depending on your region or manufacturer, supported content services may differ. 9 You cannot subscribe to a service using your smart device. To use a for-pay service, you must first subscribe to the service through your computer. ❚...

  • Page 54: Playing Media Content Saved In A Pc

    Playing Media Content Saved in a PC ❚ Samsung Link Install the Samsung Link program for easier playback of music stored in your PC through M3. Visit http://link.samsung.com and download the Samsung Link application and finish installing it. Visit http://link.samsung.com and login with your Samsung account.

  • Page 55: Wireless Audio - Multiroom For Desktop

    Wireless Audio - Multiroom for Desktop To play iTunes system and shared PC music files through M3, install the Wireless Audio - Multiroom for Desktop program. Visit www.samsung.com to download the Wireless Audio - Multiroom for Desktop program and install it. NOTES 9 Note that the PC containing the shared folders and your M3 must be connected to the same wireless router.
  • Page 56 53) Press here NOTES 9 After adding or changing contents of shared folders, make sure to press the button. If you don't press the button, the files shared by a computer device may not displayed in the Samsung Multiroom app.

  • Page 57: Using The Settings Menu

    Using the Settings menu Press the button. ❚ Guide App Tutorial Select App Tutorial to learn how to use the app.

  • Page 58: Service

    Tips • Disable : The Help text is not displayed as you navigate through the screens. • Enable : The app displays Help text as you navigate through the screens. ❚ Service Displays a list of available services. NOTES 9 Depending on your region or manufacturer, supported content services may differ. 9 You cannot subscribe to a service using your smart device.

  • Page 59: Speaker Settings

    TuneIn Radio Gives you access to TuneIn Radio. ❚ Speaker Settings Add Speaker Lets you can add one or more M3s to the App and enjoy the music stored in your smart device from one or more connected M3s.
  • Page 60 Front LED • Off : Turns off the M3's Front LED indicators. • On : Turns on the M3's Front LED indicators. Sound Feedback • Off : Turns off Sound Feedback. • On : Turns on Sound Feedback.
  • Page 61 Software Auto Update Shows the M3's current software version, and lets you turn auto update on or off. • On : When on, automatically updates the software when new firmware is released. • Off : Turns off the auto update function. Software version of M3 NOTES...

  • Page 62: Clock

    ❚ Clock Alarm Lets you set the Alarm. Sleep Timer Lets you set the Sleep Timer.

  • Page 63: Support

    ❚ Support Device ID Lets you check the Device ID. Contact Samsung Provides a link to the Samsung website.

  • Page 64: Open Source Licenses

    ❚ Open Source Licenses Lets you view the Open Source Licenses. ❚ App Version Lets you view the App Version.

  • Page 65: Resetting M3

    Reset your M3 ❚ Resetting the M3 Press and hold both the Internet Radio Preset Mute buttons for more than 5 seconds to reset the M3. The Touch button on the M3 will blink twice. Internet Radio Preset Press and hold the button for more than 5 seconds to reboot the M3.

  • Page 66: Appendix

    Appendix Compatibility M7 / M5 / M3 Link Mate Soundbar Samsung Multiroom Smart Devices Home Entertainment (Android or iOS) System Blu-ray Disc Player Multiroom Music Experience (Group Play) M7 / M5 / M3 (Bed Room 2) M7 / M5 / M3...

  • Page 67: Troubleshooting

    • Update your TV with the latest firmware. • Contact the Samsung Call Center. • Press and hold the TV SoundConnect button for more than 5 seconds to reset TV SoundConnect and connect a new TV.
  • Page 68 Symptom Check Remedy • Is the HUB plugged in? • Plug in the HUB. HUB doesn't work properly • Is the LAN cable connected to • Connect the LAN cable to the the wireless router and the HUB ETHERNET SWITCH on the back properly? of the HUB and to your wireless...

  • Page 69: Open Source License Notice

    9 If the problem persists, consult the service center for troubleshooting. Open Source License Notice • For further information on Open Sources used in this product, please visit the website: http:// opensource.samsung.com Licences • The Spotify Software is subject to third party licenses found here : www.spotify.com/connect/third-party-licenses.

  • Page 70: Specifications

    Directive 1999/5/EC. The original Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name. This equipment may be operated in all EU countries. This equipment may only be used...

  • Page 71: Safety Information Regulatory Compliance Statements

    Safety Information Regulatory Compliance Statements CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN The lighting flash and arrowhead CAUTION: TO REDUCE THE RISK OF The explanation point within the within the triangle is a warning sign ELECTRIC SHOCK, DO NOT REMOVE triangle is a warning sign alerting alerting you to dangerous voltage THE COVER (OR BACK).

  • Page 72: Wiring The Main Power Supply Plug (Uk Only)

    ❚ Wiring the Main Power Supply Plug (UK Only) IMPORTANT NOTICE The mains lead on this equipment is supplied with a moulded plug incorporating a fuse. The value of the fuse is indicated on the pin face of the plug and if it requires replacing, a fuse approved to BS1362 of the same rating must be used.

  • Page 73: Safety Precautions

    Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including AV receivers) that produce heat. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong.

  • Page 74: Installation Precautions

    • Installing the product in environments with high heat or humidity, dust, or extreme cold, can lead to quality problems or cause the product to malfunction. Before you install the product in an environment that is outside the norm, please contact a Samsung service center for additional information.

  • Page 75: Cleaning Precautions

    • If the product emits an abnormal sound or a burnt smell or smokes, unplug the power-cord immediately and contact a Samsung service center. • If you smell gas, ventilate the room immediately. Do not touch the power plug of the product.

  • Page 76: Compatible Products

    © 2014 Samsung Electronics Co.,Ltd. All rights reserved; No part or whole of this user's manual may be reproduced or copied without the prior written permission of Samsung Electronics Co.,Ltd. • An administration fee may be charged if either a. an engineer is called out at your request and there is no defect in the product (i.e. where you have failed to read this user manual) b.
  • Page 77 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Contact Center  Area Web Site www.samsung.com/ca/support (English) CANADA 1-800-SAMSUNG(726-7864) www.samsung.com/ca_fr/support (French) North America U.S.A - Consumer 1-800-SAMSUNG(726-7864) www.samsung.com/us/support...
  • Page 78 (*0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobilfunk max. 0,60 €/Anruf) CYPRUS 8009 4000 only from landline, toll free 80111-SAMSUNG (80111 726 7864) only from www.samsung.com/gr/support GREECE land line (+30) 210 6897691 from mobile and land line 0680SAMSUNG (0680-726-786) HUNGARY http://www.samsung.com/hu/support...
  • Page 79 Contact Center  Area Web Site AUSTRALIA 1300 362 603 www.samsung.com/au/support NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com/nz/support CHINA 400-810-5858 www.samsung.com/cn/support www.samsung.com/hk/support (Chinese) HONG KONG (852) 3698 4698 www.samsung.com/hk_en/support (English) 1800 3000 8282 - Toll Free INDIA 1800 266 8282 - Toll Free www.samsung.com/in/support...
  • Page 80 Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in the European Union and other European countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.

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