Panasonic WJ-ND400K Installation Manual
Panasonic WJ-ND400K Installation Manual

Panasonic WJ-ND400K Installation Manual

Network disk recorder
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Installation Guide
Network Disk Recorder
WJ-ND400K
Model No.
WJ-ND400K/G
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

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Summary of Contents for Panasonic WJ-ND400K

  • Page 1 Installation Guide Network Disk Recorder WJ-ND400K Model No. WJ-ND400K/G Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.
  • Page 2 DO NOT OPEN If you lose the fuse cover the plug must not be used until a replacement cover is obtained. A replacement fuse cover can be purchased from your local Panasonic Dealer. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCKET DO NOT REMOVE COVER (OR BACK).
  • Page 3: Limitation Of Liability

    THIRD PARTY'S RIGHT. (S). Disclaimer of warranty IN NO EVENT SHALL Panasonic System Networks Co., Ltd. (5) ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR OR LOSS OR DAMAGE, ARISING OUT OF THE SYSTEM REPLACE MENT OR REASONABLE MAINTENANCE OF THE COMBINED BY THE DEVICES OF THIRD PARTY;...
  • Page 4: Important Safety Instructions

    Important safety instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that pro- duce heat.
  • Page 5: Table Of Contents

    Contents ● Connection of the control output ......36 Limitation of liability ............3 ● Connection with the Uninterruptible Power System Disclaimer of warranty ............3 (UPS) ................. 36 Important safety instructions ..........4 ■ How to use the terminals of the ALARM connector ..37 Preface ................
  • Page 6: Preface

    Preface The network disk recorder (WJ-ND400K, WJ-ND400K/G) is designed for use within a surveillance system, and record images/audio from the connected network cameras on the hard disk drives (HDDs). Up to 64 cameras can be connected via a network. The optional HDDs encased in the provided HDD canisters (hereinafter referred as HDD units) can easily be installed/removed in/from this product.
  • Page 7: System Requirements For A Pc

    System requirements for a PC It is recommended to operate this unit using a PC that meets the following system requirements. ® ® Microsoft Windows Vista Business SP1 (32-bit) ® ® Microsoft Windows XP Professional SP2, SP3* ® ® Microsoft Windows XP Home Edition SP2, SP3* OS Language:...
  • Page 8: Gpl/Lgpl

    • Customers can duplicate, distribute and modify the source code of the software under license of GPL and/or LGPL. • Refer to the "readme.txt" file on the provided CD-ROM for further information about the source code of the software contained in this product and copyright notice comprised in the GPL/LGPL software. • Please note that Panasonic shall not respond to any inquiries regarding the source code. Copyright Except for open source software licensed under GPL/LGPL and so on, distributing, copying, disassembling, reverse compiling and reverse engineering of the software provided with this product are all expressly prohibited. In addition, exporting any software provid- ed with this product violating export laws is prohibited.
  • Page 9: Precautions

    Precautions Do not operate this product beyond its specified tem- When replacing the hard disk drives, take notice of the perature, humidity, or power source ratings. following. Use this product at temperatures between 5 °C to 45 °C • Protect the hard disk drives from static electricity. {41 °F to 113 °F} and where the humidity is between 5 % to 90 • Do not stack them, or keep them upright.
  • Page 10 Handle this product with care. Do not strike or shake, as this may damage this product. Do not strike or give a strong shock to this product. It may cause damage or allow water to enter this product. MPEG-4 Visual Patent Portfolio License This product is licensed under the MPEG-4 Visual Patent Portfolio License for the personal and non-commercial use of a consumer for (i) encoding video in compliance with the MPEG-...
  • Page 11: Precautions For Installation

    Precautions for installation Use this product for indoor use only. Avoid placing receptacles that contain liquids such as water near this product. Avoid the following locations for installation. If liquid spills onto this product, it may cause fire or an electric • Places exposed to direct sunlight shock.
  • Page 12: Major Operating Controls And Their Functions

    Major operating controls and their functions ■ Front view w e r t q Error indicator (ERROR) y HDD access indicators (HDD1 - HDD9) Blinks red when an error occurs that may cause the sys- Indicate the statuses of the hard disk drives. tem to go down.
  • Page 13 !0 Timer indicator (TIMER) Note: Lights orange when the schedule recording is set, and blinks orange while the schedule recording is being per- • Basically, each indicator will indicate the status of the formed. respective hard disk drive (HDD1 - HDD9). !1 Operation indicator (OPERATE) Lights green when the power is turned on, and goes off Important: when the power is turned off.
  • Page 14: Inside The

    ■ Inside the front cover q [USE] button Lights red: Indicates that formatting of the respective hard Use this button when adding/replacing the HDD units, or disk drive has failed. Off: Indicates that the power of the respective hard disk when changing the operational mode.
  • Page 15 t HDD slots Up to 9 HDD units can be installed. Note: • Requirements to use in the RAID 5/RAID 6 mode To use in the RAID 5 mode: The RAID 5 mode is operable only when 3 or more HDD units are installed in the recorder. To use in the RAID 6 mode: The RAID 6 mode is operable only when 4 or more HDD units are installed in the recorder.
  • Page 16: Rear View

    ■ Rear view q w e q Handle for maintenance i Signal ground terminal (SIGNAL GND) Pull this handle after removing the 5 screws (indicated by Connect this terminal with the SIGNAL GND terminals of the triangles) to open the rear panel for maintenance such the devices in the system for signal ground.
  • Page 17: Outline Of Functions

    Outline of functions ■ HDD (Hard disk drive) ● Mega-pixel camera compatibility/ Normal recording area Large amount of storage Event recording area It is possible to record high-definition images (in SXGA size: 1 280 x 960) such as the image size captured by mega-pixel cameras (equivalent to 4 times the pixels of a JPEG image in Pre-event recording VGA size (640 x 480)).
  • Page 18: Hdd Fault-Tolerance System

    ● HDD fault-tolerance system ■ Recording/Playback ● Stable image recording and playback RAID 6 High throughput is achieved by equipping the camera port and the client PC port individually. It brings stable image reception using up to 64 cameras and up to 16 client PCs (depending on the network environment).
  • Page 19: Schedules

    Command alarm: When receiving a command from a PC via a network, it will be regarded as a command alarm. Site alarm: When receiving a Panasonic alarm protocol from a network camera, it will be regarded as a site alarm.
  • Page 20: Major Functions

    ● Major functions Live image display Function Description 1-screen Live images (with audio) from a camera will be displayed on a 1-screen. When displaying on a 1-screen, it is possible to operate the camera via the recorder. (Refer to the operating instructions (PDF).) 4-screen Live images from multiple cameras will be displayed on a 4-screen.
  • Page 21: Network Security Function

    ● Network security function The 2 network security function are provided to the recorder. Access restriction by the user authentication and the host authentication When "On" is selected for the user authentication and the host authentication, users will be restricted to access the recorder. Access restriction by changing the HTTP port number By changing the HTTP port number, it is possible to prevent illegal access such as a port scanning, etc.
  • Page 22: Sd Memory Recording

    ● SD memory recording The SD memory recording is the function featured in some Panasonic's cameras that records images on the SD memory card on the camera if communication with the camera failed in the period set for the schedule recording of the recorder.
  • Page 23: Operations Flow

    Operations flow The operation flow of the recorder is as follows. Install the recorder in the rack. (Page 24) Rack mounting Go to step 2 when not installing it in the rack. Connect the recorder to each device. (Page 26 - 33) Connections Turn on the power of the recorder.
  • Page 24: Install The Recorder In A Rack

    Install the recorder in a rack Install the recorder in an EIA standard 19-inch rack (Depth: 550 Place the provided rack mounting brackets on both mm or more). sides of the recorder and fix them with the rack mounting bracket fixing screw (x6). Note: Secure them using the rack mounting bracket fixing screw • Use four M5 x 12 screws (locally procured) to install the...
  • Page 25: Position In The Rack

    ■ Position in the rack When connecting extension units (WJ-HDE400) to the recorder, install the recorder in the center of the rack. Connect the recorder and the extension unit using the connection cable (1 m {39.4"}) provided with the extension unit. (Page 32) Connection cable (provided with extension unit) Extension unit...
  • Page 26: Connections

    Connections The following are descriptions of how to connect the recorder, PCs, cameras and extension units. Required devices and cables vary depending on how to connect them. Before starting the connections, check the required devices and cables for your environment. ■...
  • Page 27: 2-Port Operation

    ● 2-port operation Direct connection using a hub Connect cameras and PCs using the camera port and the client PC port at the rear of the recorder. Network cameras LAN cable (Locally procured: 10BASE-T / 100BASE-TX / 1000BASE-T category 5e, straight (NTSC model) / category 7, straight (PAL model)) Recorder Images from the cameras transmitted to the camera port will be transmitted to the PCs from the client PC port.
  • Page 28: Connection Example For 1-Port Operation

    ● Connection example for 1-port operation Connecting a PC using an ADSL line Network cameras ADSL router (Locally procured) ADSL line LAN cable (Locally procured: 10BASE-T / 100BASE-TX / 1000BASE-T category 5e, straight (NTSC model) / category 7, straight (PAL model)) Recorder Note: • When using a router, MPEG-4 images sometimes may not be displayed. Refer to the network administrator for information on...
  • Page 29 Connecting recorders Network cameras LAN cable LAN cable (Locally procured: 10BASE-T / (Locally procured: 10BASE-T / 100BASE-TX / 1000BASE-T 100BASE-TX / 1000BASE-T category 5e, straight (NTSC model) / category 5e, straight (NTSC model) / category 7, straight (PAL model)) category 7, straight (PAL model)) Recorder (1) Recorder (2)
  • Page 30: Connection Example For 2-Port Operation

    ● Connection example for 2-port operation Connecting a PC using an ADSL line Network cameras Recorder LAN cable (Locally procured: 10BASE-T / 100BASE-TX / 1000BASE-T category 5e, straight (NTSC model) / category 7, straight (PAL model)) ADSL line ADSL router...
  • Page 31 Connecting recorders Network cameras Network cameras Recorder (1) Recorder (2) LAN cable LAN cable (Locally procured: 10BASE-T / (Locally procured: 10BASE-T / 100BASE-TX / 1000BASE-T 100BASE-TX / 1000BASE-T category 5e, straight (NTSC model) / category 5e, straight (NTSC model) / category 7, straight (PAL model)) category 7, straight (PAL model))
  • Page 32: Connecting The Extension Units

    ● Connecting the extension units Up to 5 extension units can be connected to a single recorder. Use the dedicated connection cable (provided with the extension unit) to connect between the external storage (EXT STORAGE) connector at the rear of the recorder and an extension unit. When connecting multiple extension units (WJ-HDE400) or when adding extension units, connect as follows.
  • Page 33: About The Connectors

    About the connectors ■ How to use the terminals of the ALARM/CONTROL connector These terminals are used for emergency recording, auto time adjustment, taking measures against power outages, and when install- ing a buzzer, a lamp, or similar alarm device. The connector to be used should be compatible with the pin configuration.
  • Page 34: Connection For Emergency Recording

    Operation Remarks Pin No. Signal The time of this recorder is adjusted to the 52 kΩ, +5 V pull-up, Output current: 100 mA/ preset time according to the signal input. This Non-voltage make contact input signal output is then generated for the setting Time adjustment I/O time of this recorder. The time of all other recorders is adjusted to the setting time of this recorder.
  • Page 35: Connection 1 For The Auto Adjustment Time Function

    ● Connection 1 for the auto adjustment time function When "Auto adjustment time" of "Time & date" under "Basic" on the setup menu is set to "Master" "Time adjust output" becomes available and the clock of this recorder will be applied to other devices. The time adjust output signal will be supplied from pin no.20 to other recorders at the time set for "Activation time"...
  • Page 36: Connection Of The Control Output

    ● Connection of the control output When an alarm device such as a buzzer or a lamp is connected, the signal output from pin nos.15 - 18 can be used to notify the sta- tus by sounding a buzzer or lighting a lamp. The following example is of a connection with the HDD error output (pin no.16).
  • Page 37: How To Use The Terminals Of The Alarm Connector

    ■ How to use the terminals of the ALARM connector These terminals are used to connect the alarm devices, such as sensors, door switches, etc. The connector to be used should be compatible with the pin configuration. ● Pin configuration The pin array is different from other network disk recorders.
  • Page 38: Alarm Connection

    ● Alarm connection When a signal is supplied to the alarm input terminals 1 - 32 (pin nos. 1 - 12, 15 - 25 of the ALARM connector, pin nos. 1 - 9 of the ALARM/CONTROL connector), recording and displaying of images from the cameras will be performed according to the settings. When an alarm device such as a buzzer, a lamp, etc., is installed outside, connect them to the alarm output terminals (pin no.
  • Page 39: Time And Polarities Of The Alarm/Control Terminal And The Alarm Terminal

    ■ Time and polarities of the ALARM/CONTROL terminal and the ALARM terminal Terminal Active Time Remarks Alarm input 100 ms or more L active Alarm output The set time on the Setup menu L active Network error output Until the network error is cleared, or until the ERR button on L active the operation window is clicked.
  • Page 40: Turn On/Off The Power Of The Recorder

    Turn on/off the power of the recorder ■ Turn on the power of the ■ Turn off the power of the recorder recorder Turn on the power of the recorder. To shutdown the recorder, do the following. Important: Insert the power plug into an outlet. • Remove the plug from the outlet if not operating the 120 V AC 60 Hz, for the NTSC model recorder not in use long.
  • Page 41: Operations Using The Buttons On The Front Panel

    Operations using the buttons on the front panel ■ Basic operations The following are the available functions using the buttons on the front panel and the LCD. The display on the LCD will shift by pressing the arrow button (up or down). Time and date display (Standby display) The current time &...
  • Page 42: Check The System Information

    ■ Check the system information It is possible to check information relating to the system (software version, hardware version, MAC address, serial number). Shift the display and configure each setting as described below. The display on the LCD can be shifted using the arrow button (up or down). It is possible to shift to the display of the client PC port (PT#2) or the maintenance port (PT#3) by pressing the arrow button (left or right) while the "PT#1 MAC address"...
  • Page 43: Check The Ip Address

    ■ Check the IP address It is possible to check the DHCP status, IP address, subnet mask, gateway* and HTTP port* for each port. Each port will be dis- played as follows. Camera port: PT#1, Client PC port: PT#2, Maintenance port: PT#3 The display of each port can be shifted using the arrow button (left or right).
  • Page 44: Set The Ip Address

    ■ Set the IP address The available setting items are the same as described in the "Check the IP address" section on the page 43. Shift the display and configure each setting as described below. To change the port number (PT#), press the arrow button (up or down) while the underscore mark (_) is displayed below the ">"...
  • Page 45: Hdd Unit

    ■ HDD unit (1) Put the cushion between the front cover and HDD canister. To install a hard disk drive in the recorder, it is necessary to assemble an HDD unit (encase the hard disk drive in the HDD canister). The HDD unit is designed to easily install/remove the hard disk drive in/from the recorder.
  • Page 46: Handle The Hard Disk Drives

    Fix both sides of the hard disk drive with the dedicat- Fix the bottom of the hard disk drive with the HDD ed HDD canister using the 4 provided screws for canister using the 2 provided screws for HDD canis- HDD canister installation.
  • Page 47: Install The Hdd Units

    ● Install the HDD units It is possible to install the HDD units without stopping the operation. After inserting the provided key into the key hole on the front cover, push and turn it to the right to open the front cover. Recognition process of the hard disk drive will start automatically.
  • Page 48: Install (Link) All The Hdd Units In The Extension Unit At The Same Time

    Press the [SET] button. Close the front cover and lock it by pushing and turning the key to the left. Keep the key in a safe place. Press the arrow button (up or down) repeatedly until the "Link HDD" indication is displayed. Move the underscore mark below "YES"...
  • Page 49 Recognition process of the hard disk drive will start Move the underscore mark below "YES" using the automatically. arrow button (left or right), and then press the [SET] • The HDD status indicator will blink orange during the rec- button. ognition process. When the recognition process is complete, the HDD status indicator will light or blink green.
  • Page 50: Remove The Hdd Units

    ● Remove the HDD units It is possible to remove the HDD unit without stopping the operation. Select the HDD unit to be removed using the arrow After inserting the provided key into the key hole on button (up or down), and then press the [SET] button. the front cover, push and turn it to the right to open the front cover.
  • Page 51: Remove All The Hdd Units In The Extension Unit At The Same Time

    ● Remove all the HDD units in the Close the front cover and lock it by pushing and extension unit at the same time turning the key to the left. Keep the key in a safe place. It is possible to remove all the HDD units in the extension unit. Refer also to the operating instructions of the extension unit.
  • Page 52: Determine The Operational Mode

    Move the underscore mark below "YES" using the Close the front cover and lock it by pushing and arrow button (left or right), and then press the [SET] turning the key to the left. button. Keep the key in a safe place. The shutdown process of the extension unit will start and all the HDD status indicators will start blinking orange.
  • Page 53 After inserting the provided key into the key hole on the front cover, push and turn it to the right to open the front cover. Determine the operational mode using the [RAID] switch. S: Single mode (Default) R5: RAID 5 mode R6: RAID 6 mode Turn on the power of the recorder by pressing the [POWER] switch while holding down the [USE] but-...
  • Page 54: Data Recovery (In The Raid 5/Raid 6 Mode)

    ■ Data recovery (in the RAID 5/RAID 6 mode) If a hard disk drive failure occurs in the RAID 5 or RAID 6 mode, the error display will appear as shown in the following table. In the RAID 5 mode, it is possible to read data on the other hard disk drives and recover data even when a single hard disk drive becomes faulty (1DOWN).
  • Page 55: Replacement Of A Faulty Hard Disk Drive In The Raid Mode

    ● Replacement of a faulty hard disk Insert a new HDD unit into the HDD slot respective to drive in the RAID mode the HDD access indicator. Lift the lever on the HDD unit while holding down the In the RAID 5 mode, it is possible to read data on the other removal knob, and then insert the HDD unit all the way into hard disk drives and recover data even when a single hard disk the HDD slot.
  • Page 56: Reboot

    ■ Reboot When pressing the [SET] button while the "Manual Reboot" indication is being displayed, the "ACCEPT" indication will be displayed. Select "YES", and then press the [SET] button. The recorder will be rebooted. [SET]...
  • Page 57: Troubleshooting

    Troubleshooting Check the following before requesting repair. Contact a dealer if a problem cannot be solved even after checking and trying the solu- tion or if a problem is not described below, or when having a problem with installations. Problem Check item/Remedy Ref.
  • Page 58 Problem Check item/Remedy Ref. page Make sure that the HDD unit is inserted all the way into the HDD slot. Was another HDD unit inserted to the HDD slot before completing the The hard disk drive is not recognition process of the other HDD unit? Remove the unrecognized recognized.
  • Page 59 Problem Check item/Remedy Ref. page The power cord, plug and connectors are worn out. The power cord insulation is This may result in electric shock or a fire. damaged. Remove the power plug from the AC outlet immediately, and refer to qualified service personnel.
  • Page 60: Specifications

    Specifications • General Power source: NTSC model: 120 V AC, 60 Hz PAL model: 220 V to 240 V AC, 50 Hz Power consumption: 170 W Ambient operating temperature: 5 °C to 45 °C {41 °F to 113 °F} Ambient operating humidity: 5 % to 90 % (non condensing) Maximum operating altitude: 2 000 m {6 562 feet} above sea level...
  • Page 61: Standard Accessories

    Standard accessories CD-ROM* ............... 1 pc. Installation Guide .............. 1 pc. Quick Reference Guide ............. 1 pc. Warranty (for U.S. field only) ..........1 pc. The following are for installation: Power cord For the NTSC model ............. 1 pc. For the PAL model ............2 pcs. Key ...................
  • Page 62: Index

    Index 1 port operation ..............26 1000BASE-T ..............26 Hard disk unit ..............17 100BASE-T ................ 26 HDD ............... 17, 46, 54 10BASE-T ................26 HDD error output ............ 33, 35, 39 2 port operation ..............27 HDD fault-tolerance ............18 HDD replacement ...........
  • Page 63 RAID 5 ................54 RAID 6 ................54 Reboot ................56 Recording rate setting ............22 Remote operation ............... 21 Schedule recording ............. 20 Schedules ................19 SD Memory Recording ............22 Security measurement ............21 Sequential display ............... 20 SIGNAL GND terminal ............
  • Page 64 For customer support, call 1.800.528.6747 Importer's name and address to follow EU rules: Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A. Panasonic Testing Centre Panasonic Canada Inc. Panasonic Marketing Europe GmbH 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada Winsbergring 15, 22525 Hamburg F.R.Germany...

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