Error Code And Self-Diagnostic Mode; Error Code List; Jam - Toshiba e-STUDIO 163 Service Handbook

2.

ERROR CODE AND SELF-DIAGNOSTIC MODE

2.1

Error Code List

One of the following error codes is displayed with "7-segment LED" while pressing the [CLEAR/
STOP] button and the digital key [8] simultaneously when the "CLEAR PAPER" or "CALL
SERVICE" symbol is blinking.
2.1.1

Jam

Error code Classification
E01 Paper exit jam
E02
E03 Other paper jam
E09
E12 Paper misfeeding
E13
E14
E21 Paper transport jam
E40 Cover open jam
E41
E44
E71 ADF jam
E72
E73
E86
E87
December 2005 © TOSHIBA TEC
Contents
Jam not reaching the exit sensor: The paper which
has passed through the fuser unit does not reach
the exit sensor.
Stop jam at the exit sensor: The trailing edge of the
paper does not pass the exit sensor after its leading
edge has reached this sensor.
Power-ON jam: The paper is remaining on the
paper transport path when power is turned ON.
Jam at the registration area due to registration time-
out error
Bypass misfeeding (Paper not reaching the regis-
tration sensor): The paper fed from the bypass tray
does not reach the registration sensor.
Drawer misfeeding (Paper not reaching the regis-
tration sensor): The paper fed from the drawer does
not reach the registration sensor.
PFU drawer misfeeding (Paper not reaching the
PFU feed sensor): The paper fed from the PFU
drawer does not reach the PFU feed sensor.
PFU drawer transport jam (Paper not reaching the
registration sensor): The paper does not reach the
registration sensor after it has passed the PFU feed
sensor.
Transfer cover open jam: The transfer cover has
opened during printing.
Front cover open jam: The front cover has opened
during printing.
PFU cover open jam: The PFU cover has opened
during printing.
Jam not reaching the original registration sensor:
The original fed from the original feeding tray does
not reach the original registration sensor.
Jam not reaching the read sensor: The original
does not reach the read sensor after it has passed
the registration sensor.
Stop jam at the exit sensor: The trailing edge of the
original does not pass the exit sensor after its lead-
ing edge has reached this sensor.
ADF jam access cover open: The ADF jam access
cover has opened during ADF operation.
ADF open jam: ADF has opened during ADF opera-
tion.
e-STUDIO163/203 ERROR CODE AND SELF-DIAGNOSTIC MODE
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Troubleshooting
P. 5-1
P. 5-1
P. 5-2
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P. 5-4
P. 5-5
P. 5-6
P. 5-3
P. 5-7
P. 5-8
P. 5-9
P. 5-10
P. 5-10
P. 5-11
P. 5-11
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