Chamberlain M350M Owner's Manual

1/2hp 1/3hp access master

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GARAGE DOOR OPENER
For Residential Use Only
Owner's Manual
Please read this manual and the enclosed safety materials carefully!
Fasten the manual near the garage door after installation.
The door WILL NOT CLOSE unless the Protector System
Periodic checks of the opener are required to ensure safe operation.
The model number label is located on the front panel of your opener.
®
Model M3100M - 1/2HP
Model M350M - 1/3HP
Elmhurst, Illinois 60126-1196
®
is connected and properly aligned.
The Chamberlain Group, Inc.
845 Larch Avenue
www.chamberlain.com

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Summary of Contents for Chamberlain M350M

  • Page 1 ® GARAGE DOOR OPENER For Residential Use Only Model M3100M - 1/2HP Model M350M - 1/3HP Owner’s Manual Please read this manual and the enclosed safety materials carefully! ■ ■ Fasten the manual near the garage door after installation.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Introduction Adjustment 23-25 Safety symbol and signal word review ....2 Adjust the UP and Down travel limits ....23 Preparing your garage door .
  • Page 3: Preparing Your Garage Door

    Preparing your garage door Before you begin: To prevent possible SERIOUS INJURY or DEATH: • Disable locks. • ALWAYS call a trained door systems technician if • Remove any ropes connected to garage door. garage door binds, sticks or is out of balance. An •...
  • Page 4: Planning

    Planning Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may fi nd it helpful to refer back to this page and the accompanying illustrations as you proceed with the installation of your opener.
  • Page 5: Carton Inventory

    Parts may be stuck in the foam. Hardware for which contain the motor unit and all parts illustrated below. Accessories will depend on the model purchased. installation is also listed below. (Model M3100M) (Model M350M) (Model M3100M) (Model M350M) Remote Control SECURITY✚...
  • Page 6: Assembly

    ASSEMBLY STEP 1 Attach the Rail to the Motor Unit To avoid SERIOUS damage to garage door opener, use To avoid installation diffi culties, do not run the garage ONLY those bolts/fasteners mounted in the top of the door opener until instructed to do so. opener.
  • Page 7: Tighten The Chain

    ASSEMBLY STEP 3 Tighten the Chain Figure 1 Lock Outer Inner • Spin the inner nut and lock washer down the trolley Washer threaded shaft, away from the trolley. To Tighten Outer Nut • To tighten the chain, turn outer nut in the direction shown (Figure 1).
  • Page 8: Determine The Header Bracket Location

    INSTALLATION STEP 1 OPTIONAL Unfi nished Determine the Header Bracket Location CEILING Ceiling MOUNT HEADER BRACKET Header Wall Vertical To prevent possible SERIOUS INJURY or DEATH: Centerline of • Header bracket MUST be RIGIDLY fastened to Garage Door structural support on header wall or ceiling, Structural Supports otherwise garage door might NOT reverse when...
  • Page 9: Install The Header Bracket

    INSTALLATION STEP 2 Install the Header Bracket Wall Mounting Holes You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall.
  • Page 10: Attach The Rail To The Header Bracket

    INSTALLATION STEP 3 Attach the Rail to the Header Bracket Header Header Bracket • Position the opener on the garage fl oor below the Wall Ring Fastener Chain Pulley header bracket. Use packing material as a protective Bracket Header Bracket base.
  • Page 11: Hang The Opener

    INSTALLATION STEP 5 Hang the Opener To avoid possible SERIOUS INJURY from a falling Three representative installations are shown. Yours garage door opener, fasten it SECURELY to structural may be different. Hanging brackets should be angled supports of the garage. Concrete anchors MUST be (Figure 1) to provide rigid support.
  • Page 12: Install The Door Control

    INSTALLATION STEP 6 Install the Door Control To prevent possible SERIOUS INJURY or DEATH from electrocution: Locate door control within sight of the door at a • Be sure power is NOT connected BEFORE installing minimum height of 5 feet where small children cannot door control.
  • Page 13: Install The Light(S) And Lens(Es)

    • Slide lenses into guides. Snap bottom tabs into lens slots. • Reverse the procedure to remove the lenses. Lens Tab INSTALL THE LENS: (Model M350M) Figure 2 • Locate and loosen (approximately 1/8") the two screws Lens Slot near top of motor unit front panel. Position lens against panel with slotted tabs directly below screws.
  • Page 14: Electrical Requirements

    INSTALLATION STEP 9 Electrical Requirements To prevent possible SERIOUS INJURY or DEATH from To avoid installation diffi culties, do not run the opener electrocution or fi re: at this time. • Be sure power is NOT connected to the opener, and To reduce the risk of electric shock, your garage door disconnect power to circuit BEFORE removing cover to establish permanent wiring connection.
  • Page 15: Install The Protector System

    INSTALLATION STEP 10 Install The Protector System ® Be sure power is NOT connected to the garage door The safety reversing sensor must be connected and opener BEFORE installing the safety reversing sensor. aligned correctly before the garage door opener will To prevent SERIOUS INJURY or DEATH from a move in the down direction.
  • Page 16 INSTALLING THE BRACKETS Figure 1 DOOR TRACK MOUNT (RIGHT SIDE) Be sure power to the opener is disconnected. Install and align the brackets so the sensors will face each other across the garage door, with the beam no higher than Door 6"...
  • Page 17 Figure 5 MOUNTING AND WIRING THE SAFETY REVERSING SENSORS Wing Nut Mounting: 1/4"-20 • Slide a 1/4"-20x1/2" carriage bolt head into the slot on each sensor. Use wing nuts to fasten sensors to brackets, with lenses pointing toward each other across the door.
  • Page 18 Connect to garage door opener: • Strip 1/4" (6 mm) of insulation from each set of wires. Separate white and white/black wires suffi ciently to connect to the opener terminal screws: white to 2 and white/black to 3 (Figure 10). Connect Wire to Figure 10 Opener Terminal Screws...
  • Page 19: Fasten The Door Bracket

    INSTALLATION STEP 11 Fasten the Door Bracket Fiberglass, aluminum or lightweight steel garage Follow instructions which apply to your door type as doors WILL REQUIRE reinforcement BEFORE illustrated below or on the following page. installation of door bracket. Contact your door manufacturer for reinforcement kit.
  • Page 20 ONE-PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page. They apply to one-piece doors also. • Center the door bracket on the top of the door, in line HARDWARE SHOWN ACTUAL SIZE with the header bracket as shown. Mark either the left and right, or the top and bottom holes.
  • Page 21: Connect Door Arm To Trolley

    Figure 1 INSTALLATION STEP 12 Inner Trolley Connect Door Arm to Trolley Follow instructions which apply to your door type as Outer Trolley illustrated below and on the following page. SECTIONAL DOORS ONLY Clevis Pin • Make sure garage door is fully closed. Pull the Ring 5/16"x1"...
  • Page 22 ALL ONE-PIECE DOORS Figure 5 CORRECT INCORRECT 1. Assemble the door arm, Figure 5: IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. Straight Straight Door Arm • Fasten the straight and curved door arm sections Door Arm together to the longest possible length (with a 2 or 3 Curved...
  • Page 23: Adjustment

    ADJUSTMENT STEP 1 Adjust the UP and DOWN Travel Limits Without a properly installed safety reversal system, Limit adjustment settings regulate the points at which the persons (particularly small children) could be door will stop when moving up or down. SERIOUSLY INJURED or KILLED by a closing garage To operate the opener, press the Door Control push bar.
  • Page 24: Adjust The Force

    ADJUSTMENT STEP 2 Adjust the Force Without a properly installed safety reversal system, Force adjustment controls are located on the back panel persons (particularly small children) could be of the motor unit. Force adjustment settings regulate the SERIOUSLY INJURED or KILLED by a closing garage amount of power required to open and close the door.
  • Page 25: Test The Safety Reversal System

    ADJUSTMENT STEP 3 Test the Safety Reversal System Without a properly installed safety reversal system, TEST persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage • With the door fully open, place a 1-1/2" (3.8 cm) board door.
  • Page 26: Operation

    OPERATION IMPORTANT SAFETY INSTRUCTIONS WARNING WARNING To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND 9. If one control (force or travel limits) is adjusted, the INSTRUCTIONS. other control may also need adjustment. 2.
  • Page 27: Using The Wall-Mounted Door Control

    Using the Wall-Mounted Door Control Push B) To operate one door using all three Push Press the push bar/button to open Button buttons on the hand-held remote: or close the door. Press again to Open Lock reverse the door during the closing You may program the remote to open Stop Button...
  • Page 28: Care Of Your Opener

    Care of Your Opener THE REMOTE CONTROL BATTERY FORCE CONTROLS LIMIT AND FORCE ADJUSTMENTS: Weather conditions may cause some minor changes in door operation To prevent possible SERIOUS INJURY or DEATH: requiring some re-adjustments, LIMIT CONTROLS • NEVER allow small children near batteries. particularly during the fi...
  • Page 29: Having A Problem

    Having a Problem? 1. My door will not close and the light bulbs blink on my motor unit: The safety reversing sensor must be Bell Wire connected and aligned correctly before the garage door opener will move in the down direction. •...
  • Page 30: Diagnostic Chart

    Diagnostics Located On Motor Unit Bell Wire Installed Safety Reversing Sensor “Learn” Your garage door opener is programmed with self-diagnostic Button capabilities. The “Learn” button/diagnostic LED will fl ash a LED or number of times then pause signifying it has found a potential Diagnostic LED issue.
  • Page 31: Programming

    PROGRAMMING NOTICE: If this Security ✚ ® garage door opener is operated with a non-rolling code transmitter, the technical measure in the receiver of the garage door opener, which provides security against code-theft devices, will be circumvented. The owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non-rolling code transmitter to circumvent that technical measure.
  • Page 32: To Add, Reprogram Or Change A Keyless Entry Pin

    To Add, Reprogram or Change a Keyless Entry PIN NOTE: Your new Keyless Entry must be programmed to operate your garage door opener. USING THE “LEARN” BUTTON USING THE DOOR CONTROL 1. Press and release the “learn” NOTE: This method requires two people if the Keyless button on motor unit.
  • Page 33: Repair Parts

    REPAIR PARTS Rail Assembly Parts KEY PART DESCRIPTION 4A1008 Master link kit 41A4813 Chain pulley bracket 41A3489 Complete trolley assembly 1707LM One-piece rail - 7 feet (2.1 m) 41D3484 Full chain assembly 83A11-2 Rail grease NOT SHOWN 1708LM One-piece rail - 8 feet (2.4 m) 1710LM One-piece rail - 10 feet (3 m) Installation Parts...
  • Page 34: Motor Unit Assembly Parts

    Complete with: Logic board 108D34 Lens (M3100M) End panel with all labels, Light 108D36 Lens (M350M) socket 30B532 Capacitor - 1/2 HP 41A5021-1M-315 Receiver logic board (M350M) 30B533 Capacitor - 1/3 HP 41A3673 End panel with all labels 12A373 Capacitor bracket (M3100M) 41A3150...
  • Page 35: Accessories

    ACCESSORIES SECURITY✚ ® Single-Button Remote Outside Quick Release: 1702LM 371AC Control Required for a garage with NO access Includes visor clip. door. Enables homeowner to open garage door manually from outside by disengaging trolley. ® SECURITY✚ 2-Button Remote Outside Keylock: 372AC 59LM Control...
  • Page 36: Repair Parts And Service

    Model M3100M, for the lifetime of the product to the first-time purchaser; Model M350M, for a period of 24 full months (2 years) from the date of purchase.]. The proper operation of this product is dependent on your compliance with the instructions regarding installation, operation, maintenance and testing.

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