Sony KLV-22BX300 Service Manual
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Sony KLV-22BX300 Service Manual

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REVISION HISTORY

MODEL
KLV-22BX300
KLV-26BX300
KLV-32BX300
KLV-40BX400
NO.
SUFFIX
DATE
1
-01
2009/12
2
2010/2
-02
3
2010/3
-03
4
2010/6
-04
5
2010/6
-05
6
-06
2010/8
7
-07
2010/8
8
-08
2010/9
2011/1
9
-09
10
-10
2011/4
11
-11
SUPP / CORR
_ _
Corr-1
Corr-2
Supp-1
Supp-2
Supp-3
Supp-4
Supp-5
Supp-6
Supp-7
Corr-3
2011/4
Supp-8
AZ1-A
9-888-122-
PART NO. :
Segment: 5-2
DESCRIPTION
1st Issue
Revise model name ( pg 21 )
Flow Chart Information Change
New Model Addition
1) Add Segment information
2) Revised GAISOU Table information
3)Part Number Addition(For 40BX400)
4) Updated Section 3 (Troubleshooting)
KLV-32BX300: Add CMI(Panel) information
(pg 15) , (pg 20)
1) Add Support,Panel (26",32",40")
2) Revised Power Board Information (All)
3) Revised BAA Board Information(All)
4) Revised LCD Panel Information (22",32",40")
(pg 72-78)
New Model Addition
Revise Ref. Number
(pg 21)
(pg 79)
New Model Addition
Revise model name
(pg 79)
Revise Power Board info for Ukraine
CHASSIS
-delete-
(pg 8)
(pg 25)
(Revision History, Cover Page)
(pg 10)
(pg 21)
(pg 41-69)
(pg 70-71)
(pg 19), (pg 20), (pg 21)
(pg 18, 19, 20, 21)
(pg 18, 19, 20, 21)
(pg 18, 20, 21)
(pg 21)

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Summary of Contents for Sony KLV-22BX300

  • Page 1: Revision History

    REVISION HISTORY AZ1-A CHASSIS 9-888-122- MODEL PART NO. : KLV-22BX300 Segment: 5-2 KLV-26BX300 KLV-32BX300 KLV-40BX400 SUFFIX DATE SUPP / CORR DESCRIPTION 2009/12 1st Issue Corr-1 Revise model name ( pg 21 ) 2010/2 -delete- Corr-2 Flow Chart Information Change (pg 8)

  • Page 2: Service Manual

    SERVICE MANUAL AZ1-A CHASSIS Segment: 5-2 MODEL COMMANDER DEST. MODEL COMMANDER DEST. KLV-22BX300 KLV-32BX300 RM-GA019 ARM, Iran, India, RM-GA019 ARM, Iran, India, Indonesia, Malaysia, Indonesia, Malaysia, New Zealand, Nigeria, Saudi Arabia, Nigeria, Saudi Arabia, Singapore, SOGUL, Ukraine, Singapore, Ukraine, South Africa,...

  • Page 3: Table Of Contents

    1-4. WARNING ! ..............3 5-2. Wire Dressing and Connector Diagram ....... 13 1-5. Lead Free Information ............. 4 5-2-1. KLV-22BX300 ........... 13 1-6. Attachment & Detachment of MDF61 Connector ..4 5-2-2. KLV-26BX300 ........... 14 1-7. Attachment, Detachment & Confirmation of Lock 5-2-3.

  • Page 4: Safety Notes

    OPERATION. REPLACE THESE COMPONENTS WITH 6) Check the line cords for cracks and abrasion. SONY PARTS WHOSE PART NUMBERS APPEAR AS Recommend the replacement of any such line cord to the SHOWN IN THIS MANUAL OR IN SUPPLEMENTS customer.

  • Page 5: Lead Free Information

    This requires soldering equipment capable of accurate temperature control coupled with a good heat recovery characteristics. For more information on the use of Lead Free Solder, please refer to http://www.sony-training.com (2) Press position (NG for red marking portion) 1-6. Attachment & Detachment of MDF61 Connector...

  • Page 6: Self Diagnostic Function

    KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 SECTION 2 SELF DIAGNOSTIC FUNCTION 2-1. Overview of Control Buttons 2-4. LED Pattern When safety shutdown occurs, Standby LED display reports the cause by using the lightning patterns as indicated below. Power PROG Program 3.0 sec 3.0 sec...

  • Page 7: Standby Led Error Display And Board Replacement Order

    KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 2-5. Standby LED Error Display and Board Replacement Order Perform below countermeasure according Standby LED blinking times Blinking times Error Countermeasure (Replace either/all according to sequence) Main Power Error 1. GD1 (22”), POWER UNIT(G1LS) (26"), G2LE (32”), G2HE (40”) 2.
  • Page 8 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 – 7 –...

  • Page 9: Troubleshooting

    KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 SECTION 3 TROUBLESHOOTING 3.1 FLOWCHART 3-1-1. NO POWER PLEASE REFER TO PAGE 41-69 FOR THE UPDATED TROUBLESHOOTING – 8 –...

  • Page 10: Video Problem

    KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 3-1-2. VIDEO PROBLEM Video Problem Digital RF/Analog All inputs HDMI Input Input Board have Problem? Problem? Problem? problem? Board Board Board Backlight Turn on? Board Check LVDS harness connection between BAA board or Panel or Power board PLEASE REFER TO PAGE 41-69 FOR THE UPDATED TROUBLESHOOTING 3-1-3.

  • Page 11: Service Adjustments

    KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 SECTION 4 SERVICE ADJUSTMENT 4-1. Accessing Self Diagnostic Menu 4-3. GAISOU Adjustment 1. While TV on standby mode, press the following sequence (NOT APPLICABLE FOR THIS MODEL) on the Remote commander. (RM-GA019) 1) When new board is replaced, please confirm the color <...

  • Page 12: Diagrams

    KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 SECTION 5 DIAGRAMS – 11 –...
  • Page 13 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 – 12 –...

  • Page 14: Wire Dressing And Connector Diagram

    1. Do not overpull the wires during dressing --> avoid disconnection of wires. 2. Make sure wires are kept away from sharp edges, heatsinks & other high-temperature parts. Tape (60mm) 5-2. WIRE DRESSING AND CONNECTOR DIAGRAM 5-2-1. KLV-22BX300 A. WIRE DRESSING Insert TAPE Chassis EF Connector TAPE...

  • Page 15: Klv-26Bx300

    KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 5-2-2. KLV-26BX300 A. WIRE DRESSING Do not float the tape Chassis EF Tape Insert Connector FFC Cable Tape Main Harness Do not float the tape Insert Connector Insert Tape Tape Connector Tape Insert Connector Tape Tape...

  • Page 16: Klv-32Bx300

    KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 5-2-3. KLV-32BX300 A. WIRE DRESSING i) S-LCD Insert Connector Chassis EF CONNECTOR Do not float the tape ASSY 14P Tape Tape Tape Tape MAIN HARNESS Tape Tape Insert Do not float the tape Connector Tape Insert...
  • Page 17 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 5-2-4. KLV-40BX300 A. WIRE DRESSING Chassis EF Tape Tape Tape Main Harness Insert Connector Insert Connector Tape Insert Connector Insert Tape FFC Cable Insert Connector Connector Tape Insert Connector Insert Tape Connector B. CONNECTOR DIAGRAM TCON TCON (51)

  • Page 18: Klv-40Bx400

    KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 5-3. CIRCUIT BOARD LOCATION 5-3-1 KLV-22BX300 5-3-2 KLV-26BX300 H2LS Board H2LS Board GD1 Board/ POWER UNIT (G1LS) Board (STATIC CONVERTER(TV) -GD1-2A) BAA Board BAA Board H2LR Board H2LR Board 5-3-3 KLV-32BX400 5-3-4 KLV-40BX400...

  • Page 19: Disassembly/Exploded View/Parts

    • Only part number and description for service parts are shown in the parts list. • Unplug connectors before disassembly. • Refer Electrical Parts List section for connector part number. 6-1. DISASSEMBLY & EXPLODED VIEW 6-1-1. KLV-22BX300 C. Boards, Panel and Bezel Parts List: Screw: REF.
  • Page 20 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 6-1-2. KLV-26BX300 Parts List: Screw: REF. NO. PART NO. DESCRIPTION REMARK REF. NO. PART NO. DESCRIPTION 2-580-640-01 SCREW, +BVTP 4X16 TYPE 2 IT-3 X-2546-140-1 BASE (M3B) ASSY 3q;qf 2-580-592-01 SCREW, +PSW M3X8 4-171-685-01 NECK (M3B) qlwdwfwh 2-580-595-01 SCREW, +PSW M3X12...

  • Page 21: Klv-32Bx300

    KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 6-1-3. KLV-32BX300 Parts List: Screw: REF. NO. PART NO. DESCRIPTION REMARK REF. NO. PART NO. DESCRIPTION 2-580-640-01 SCREW, +BVTP 4X16 TYPE 2 IT-3 X-2546-140-1 BASE (M3B) ASSY 3qaqg 2-580-592-01 SCREW, +PSW M3X8 4-171-685-01 NECK (M3B) wawgwhwl 4-171-689-01...

  • Page 22: Klv-40Bx400

    KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 6-1-4. KLV-40BX400 Screw: Parts List: REF. NO. PART NO. DESCRIPTION REF. NO. PART NO. DESCRIPTION REMARK 2-580-640-01 SCREW, +BVTP 4X16 TYPE 2 IT-3 X-2546-141-2 BASE (ML3B) ASSY 3qaqgwl 7-685-648-79 +BVTP 3X12 TYPE 2 IT-3 X-2515-520-1 REAR COVER(40) ASSY 15qdqj 4-159-298-01...

  • Page 23: Other Parts

    KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 6-2. OTHER PARTS REF NO. PART NO. DESCRIPTION REMARK REF NO. PART NO. DESCRIPTION REMARK 6-2-1. KLV-22BX300 * 1-837-559-11 FLAT FLEXIBLE CABLE (FFC) CN9701(BAA)-TCON(1) 1-837-735-11 FLAT FLEXIBLE CABLE (FFC) ACCESSORIES AND PACKING CN9701(BAA)-TCON(1) ***************************...

  • Page 24: Klv-32Bx300

    KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 REF NO. PART NO. DESCRIPTION REMARK REF NO. PART NO. DESCRIPTION REMARK 1-837-459-11 POWERSUPPLYCORD(WITHCONNECTOR) 4-168-830-31 MANUAL, INSTRUCTION(AR) (26BX300(New Zealand)) (32BX300((ARM,INDONESIA,IRAN(SOEM),MALAYSIA, 1-837-460-11 POWERSUPPLYCORD(WITHCONNECTOR) NIGERIA,PHILLIPINES,SAUDI ARABIA, (26BX300(Thailand)) SINGAPORE,SOGUL,SOUTH AFRICA,TUNISA) 4-168-830-41 MANUAL, INSTRUCTION(PR) ************************************************************************ (32BX300((ARM,INDONESIA,IRAN(SOEM),MALAYSIA, NIGERIA,PHILLIPINES,SAUDI ARABIA, CONNECTORS SINGAPORE,SOGUL)) 4-168-830-51...
  • Page 25 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 REF NO. PART NO. DESCRIPTION REMARK REF NO. PART NO. DESCRIPTION REMARK 6-2-4. KLV-40BX400 CONNECTORS ************** ACCESSORIES AND PACKING * 1-910-059-67 CONNECTOR ASSY 14P *************************** * 1-837-731-11 FFC WITH CONNECTOR (CN9700(BAA)-TCON(1)) * 1-910-059-66 MAIN HARNESS 1-569-033 ADAPTOR, CONVERSION 2P...
  • Page 26 MODEL COMMANDER DEST MODEL COMMANDER DEST KLV-22BX300/1 KLV-26BX300/1 RM-GA019 SOGUL, NIGERIA, RM-GA019 SOGUL, NIGERIA, SAUDI ARABIA SAUDI ARABIA KLV-22BX300/3 KLV-26BX300/3 RM-GA019 SOGUL,NIGERIA, RM-GA019 SOGUL,NIGERIA, SAUDI ARABIA SAUDI ARABIA SUBJECT : NEW MODEL ADDITION This supplement shows variant information for the new model (s).

  • Page 27: Hotel Mode Adjustment

    Section 4 : Service Adjustments 4-4 : Hotel Mode Adjustment 2. While the TV turns ON, the indication ‘Hotel 4-4-1 : Preset "Test" Button on Remote Commander Mode Setting in process” appears on the top of  the screen.  Press the following buttons in sequence on  * It will appear only few seconds. the Remote and  keep pressed for 5  seconds. Hotel Mode Settings in process Press <Info> Channel 5‐ Volume (+) Figure 3 : Hotel Model Setting Message screen 3. Press “MENU” button on remote control.  4. The following menu appears on screen.  5. Press      /     on the Remote and select       Hotel Mode. Figure 1 : To Reset Test Button 2. Once completed, the below button operates as a TEST button.
  • Page 28 4-4-2 : Entering Hotel Menu Mode 4-4-3 : Hotel Mode Settings Menu Tree (continue) 11. Press      /      or         /          and          on the Remote for adjustments.  12. After done go to Functions settings Hotel Mode and select to" ON”. 13.The TV set resets and restarts. 14. Now press “MENU" on the remote  commander. 15. The following menu appears confirms the  hotel mode in ON. Figure: 7: Sample of screen Menu Items Refer to Function Settings 4-4-4 Figure: 6 Menu Items Refer to Signal Source 4-4-5 Settings Menu Items Refer to TV Settings...
  • Page 29 4-4-4 : Menu items in Function Settings Display  Description Options string =Default Settings Hotel This will turn the Hotel Mode mode on.  Tip: This should be the last setting you do – once  turned to “ON” the Hotel  mode will start.  TV/Remote  Select whether you want Both  Controls to the TV to be controlled  Controls by the remote control Remote  (RC) or by both controls  Only meaning the buttons on  the TV and the RC. No Controls Display Key  Select whether you want  Use  to control the display  info by the display key   Not Use button on the RC. (Display Key = Info Key) AC Power  Unspecify Select whether the TV will ...
  • Page 30 4-4-5 : Menu items in Signal Source Settings Display string Options Description =Default Settings Signal Source  TV  Use / Not  Define which  Settings input source  should be  HDMI 1/2/3 Use with  available during  Labels   Hotel Mode.  /Use  Without  Note: The  Labels   number of  /Not Use terminals vary  Video 1/2 Use with  by models.  Labels   /Use  Without  Labels   /Not Use Component Use with  Labels   /Use  Without  Labels   /Not Use Use with ...
  • Page 31 4-4-6 : Menu items in TV Settings Display  Options Description =Default Settings string Initial  Set the initial TV  Volume volume each time a  0‐100 hotel customer turns  the TV on.  Maximum  Set the maximum  Volume possible volume for the  0‐100 TV set Initial Wide  Wide  Define the initial  Mode Zoom screen format each  time a hotel customer  Normal turns the TV on.  Full Figure: 10 Zoom Original  Value Initial  Vivid Define the initial  Picture  picture mode each  Standard Mode time a hotel customer ...
  • Page 32 4-4-7 : Smart Cloning Functions (1) ( I ) Exporting functions Before you export your Hotel TV settings, A) Make sure that all the settings including channel, picture, sound and Hotel Menu are correct. B) Prepare a blank USB memory. The USB memory does not require any special “tree structure”. It should best be completely blank. 1) Insert a blank USB memory into the USB slot.
  • Page 33 4-4-8 : Smart Cloning Functions (2) ( II ) Importing functions NOTE Any settings done and exported from a “Mother TV” can  only be imported on the same series of TVs (any size). 1) To copy the settings from the USB memory to “Child TVs”,  you must first put “Child TVs” into “Hotel Menu Mode” or  “Hotel Mode”. 2) Insert the prepared USB memory into a USB slot on a  “Child TV”. 3) AC Plug OFF the “Child TV” and then ON back again. 4) The “Child TV” will detect the USB memory and import the  settings.   All three Picture Off/ Timer, Standby, Power Indicator will light up  as below: Figure: 14 Picture Off/ Timer                    Standby      Power Indicator 5) After a few seconds, only the Power Indicator remains lighted and the TV will show a blank screen. This shows you have successfully  imported the settings to the “Child TV”. 6) Then the TV automatically reboot in “Hotel Menu Mode”. Figure: 15 – 32 –...
  • Page 34 4-4-9 : Disabled Functions during Hotel Mode <Disabled functions during Hotel Mode> Normal Hotel Menu Functions Mode Mode Hotel Mode Scene Select Theatre Mode Store Display Mode Sync Menu Enabled Disabled Disabled PAP/PIP Demo Mode Favourites All the functions related to Menu operation, because Menu is disabled in Hotel  Mode. e.g.:  FM Radio/USB photo/music/video, etc. <Tools key> During Hotel Mode, Tools key on a  remote commander works for the  settings of Language and Sleep Timer. Figure: 16 <Language Settings> Language will follow default language settings selected in “Hotel Menu Mode”. So if guests select other languages in “Hotel Mode” but when they perform RC  Off/On  or AC Plug Off/On, the language will change back to the default language settings  selected in “Hotel Menu Mode”.
  • Page 35 Exiting Hotel Mode Menu 4-4-10 : While TV set is on standby, press the following on the remote commander  2. Press “Menu” and the following menu appears on screen.  Figure: 17 3. The menu shows in normal mode. – 34 –...
  • Page 36 5-1-1 KLV-22 BX300/1, 22BX300/3, 26BX300/1, 26BX300/3 HOTEL BOARD-R2 -35-...

  • Page 37: Power Supply

    5-2-2. KLV-22BX300/1, 22BX300/3 (see page 14) B) CONNECTOR DIAGRAM TCON CN6150 (30) POWER UNIT (G1LS) (15) (POWER SUPPLY) CN4000 Pink Tuner /I/O/ Audio/ HDMI/ CN6702 Micon/Powersource/DDR/ Main1/ Main2/ LVDS/Panel CN6701 Blue Pink CN6704 CN1/ CN100 CN6703 CN6000 Blue CN5001 CN5600...
  • Page 38 5-3. CIRCUIT BOARD LOCATION (See Page 17) 5-3-1 KLV-22BX300/1, 22BX300/3 5-3-2 KLV-26BX300/1,26BX300/3 H2LS Board H2LS Board GD1 Board/ POWER UNIT (G1LS) Board (STATIC CONVERTER(TV) -GD1-2A) BAA Board BAA Board H2LR Board H2LR Board R2 Board R2 Board -37-...
  • Page 39 • Only part number and description for service parts are shown in the parts list. • Unplug connectors before disassembly. • Refer Electrical Parts List section for connector part number. 6-1. DISASSEMBLY & EXPLODED VIEW (REFER PAGE 18) 6-1-1. KLV-22BX300/1, 22BX300/3 C. Boards, Panel and Bezel Parts List: Screw: REF. NO. PART NO.
  • Page 40 6-1-2. KLV-26BX300/1, 26BX300/3 (See Page 19) Parts List: Screw: REF. NO. PART NO. DESCRIPTION REMARK REF. NO. PART NO. DESCRIPTION X-2546-140-2 BASE (M3B) ASSY 2-580-640-01 SCREW, +BVTP 4X16 TYPE 2 IT-3 3q;qf 4-171-685-01 NECK (M3B) 2-580-592-01 SCREW, +PSW M3X8 qlwdwfwh *4-167-482-01 COVER, NECK (M3B).
  • Page 41 R R NO. DESCRIPTION REMARK REF NO. PA P P RT R R NO. DESCRIPTION REMARK ************************************************************************ 6-2-1. KLV-22BX300/1, 22BX300/3 CONNECTORS ************** P P CKING *************************** * 1-837-560-11 FLEXIBLE FLAT CABLE 30P * 4-170-949-01 CART R R ON, INDIVIDUAL (CON 22)
  • Page 42 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 S UP P L E ME NT-2 AZ1-A C HA S S IS C HA S S IS Updated Section 3 (Troubleshooting) information S UB J E C T : P age 8-9 in S ervice Manual Section 3 TROUBLESHOOTING 3-1.
  • Page 43 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-1-2. NO POWER No Power AC Cord BAA Board Check AC voltage at AC IN connector. Replace 88 -132V for 110V models AC Source AC cord • See DDcon 176 –...
  • Page 44 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-1-3. DDCON SHEET START Change BAA Board Check JL6306 Voltage. Check F6303 Is the voltage 3.3V? Check JL6309 Voltage. Check F6302 or F6305. Is the voltage 1.1V? Check JL6313 Voltage. Check F6301.
  • Page 45 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-1-4. STANDBY LED BLINK a) 3 times blinking 3 times Blinking AUDIO DC_ALERT1 Check JL6315 Check +12.5V_AU1 AZ1A: 3x Blinking For F4001, IC4002,etc Voltage on the Check F6304. at F4001 on Audio Error (BAA Board)
  • Page 46 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-1-4. STANDBY LED BLINK b) 4 times blinking 4 times Blinking Between 0.88V to 2.70V Check Check PANEL_DET at PANEL harness to Balancer Replace G*/D* Board JL5601 (Balancer) Board on the BAA Board BAA Board...
  • Page 47 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-1-4. STANDBY LED BLINK c) 5 times blinking 5 times Blinking Harness check: TCON to BAA board Harness TCON to G* board LVDS cable Check TCON_ON BAA Board at FB5619 on the BAA Board High...
  • Page 48 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-1-4. STANDBY LED BLINK d) 6 times blinking 6 times Blinking Check < 2.7V PANEL_DET at BAA Board JL5601 on the BAA Board Check all harness Harness Inverter Change D* Board (D* Board) *Check G* Board output:...
  • Page 49 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-1-4. STANDBY LED BLINK e) 7 times blinking 7 times Blinking Set to another Set location is OK? location Change BAA Board, Panel and Aging a few hours BAA Board -48-...
  • Page 50 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-1-5. PANEL ID ERROR Green & Amber blinking Harness check: TCON to BAA board Harness TCON to G* board LVDS cable Check TCON_ON BAA Board at FB5619 on the BAA Board High Change BAA BAA Board...
  • Page 51 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-2. Troubleshooting AUDIO Problem 3-2-1. FLOWCHART A Refer “Main Main Speaker No Audio Problem Speaker No Sound Sound” Mon Out No Refer “Mon Out Sound No Sound” HP Out No Refer “HP Out Sound No Sound”...
  • Page 52 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-2-2. FLOWCHART B (Main Speaker No Sound) Main Spk No Sound Correct UI Audio UI Setting, ok? Amp IC / IC4002 pin1 -> 3.3V Main IC IC4002 pin2 -> 1.8V Spk Wire, Change spk wire...
  • Page 53 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-2-3. FLOWCHART C (Monitor Out No Sound) Mon Out No Sound Audio UI Setting, ok? Correct UI Change RCA cable, RCA cable target unit, ok? / target unit C4075 ->...
  • Page 54 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-2-4. FLOWCHART D (HP OUT No Sound) HP Out No Sound HP cable, Change HP cable JL4011 -> 3.3V, ok? Detection (when insert HP) Main IC R4094 -> 3V, ok? Change BAA Board -53-...
  • Page 55 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-2-5. FLOWCHART E (Analog Audio Input No Sound) Analog audio input no sound Change Audio RCA cable, RCA cable Change Audio analog source, audio source Change BAA Board -54-...
  • Page 56 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-2-6. FLOWCHART F (Analog RF No Sound) Analog RF input no sound Change RF cable, RF cable UI setting, ok? Correct UI (TV System, AFT, Audio Filter) Change RF RF source, source/chann Refer...
  • Page 57 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-2-7. FLOWCHART G (HDMI Audio No Sound) HDMI Audio input no sound Change HDMI cable, HDMI cable HDMI source, Change HDMI source Change to *HDMI sound supported format ok? format Change BAA Board * Please refer to IM for supported HDMI...
  • Page 58 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-2-8. FLOWCHART H (USB Audio input No Sound) USB Audio input no sound Change USB thumbdrive, thumbdrive Change to *USB audio supported format, ok? format Change BAA Board * Please refer to IM for supported USB audio format.
  • Page 59 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-2-9. FLOWCHART I (3x Blinking For Audio Error) TV 3x blinking Remove spk connector (CN4000), ok? L4004, L4005, L4006 & L4007 impedance to ground. Spk Impedance High Z 7~8ohm, ok? (>100Kohm) Low Z...
  • Page 60 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-3. Troubleshooting Video Problem Picture On Screen Distorted Or Missing Check LED 6x Refer to Power Troubleshoot (STANDBY LED times blink? BLINK  6x times blinking Backlight turns ON? Check Eco Power Saving Refer to IM Eco...
  • Page 61 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-3-1. TUNER PROBLEM Tuner Problem Check RF source cable Change RF cable and antenna and antenna Check Change BAA board C6346 = +5V? Check F6304 Change BAA board Check LVDS Reconnect LVDS cable harness...
  • Page 62 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-3-2. VIDEO 1 Problem Video 1 Problem Check Refer to IM Video1/Monitor Video1/Monitor Out Setting Out Setting. Video Signal Source Problem or Check Video input source cable problem signal or cable.
  • Page 63 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-3-3 MONITOR OUT Problem Monitor Out Problem Check Refer to IM Video1/Monitor Video1/Monitor Out Setting Out Setting. Check Video input source signal or Signal Source Problem or cable cable.
  • Page 64 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-3-4. VIDEO 2 Problem Video 2 Problem Video Signal Source Problem or Check Video input source cable problem signal or cable. Check Input Change BAA jack ”J2001” board Reconnect LVDS cable Check LVDS or change new LVDS...
  • Page 65 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-3-5. VIDEO 3 Problem Video 3 Problem Check Video3 / Refer to IM Video3 / Component Component Setting Setting. Video Signal Source Problem or Check Video input source cable problem signal or cable.
  • Page 66 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-3-6. COMPONENT Problem Component Problem Check Video 3 / Refer to IM Video3 / Component Component Setting Setting. Component Signal Source Check component input Problem or cable problem source signal or cable.
  • Page 67 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-3-7. HDMI Problem HDMI Problem Check HDMI input source HDMI Signal Source Problem signal or cable. or cable problem Confirm HDMI input source Change HDMI input source to format / resolution supported by TV supported format Check HDMI...
  • Page 68 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-3-8. PC Problem PC Problem Check PC input source PC Signal Source Problem or signal or cable. cable problem Confirm PC input source Change PC input source to TV format / resolution supported supported format by TV?
  • Page 69 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-4. Troubleshooting IR Problem IR NO FUNCTION Change Remote Control Check Remote Control Function? Probe JL5621 in BAA to check RC response When press RC Change Wire Harness Check Wire Harness And connect Properly And Connector...
  • Page 70 KLV-22, 26, 32 BX300, 40 BX400 RM-GA019 KLV-26,32 NX400(S/B), 32,40 NX500 RM-GA018 3-5. Tact SW Problem *VOLTAGE LEVEL FOR EACH PRESSED BUTTON H2LS NO FUNCTION Voltage Voltage range (average) CH - 0.00V 0.0000V CH + 0.38V 0.3421 – 0.4178V Check Wire Harness Change Wire Harness And Connector And connect Properly...
  • Page 71 MODEL COMMANDER DEST Segment: 5-2 KLV-32BX300 RM-GA019 ARM, Iran, India, Indonesia, Malaysia, Nigeria, Saudi Arabia, Singapore, SOGUL, Ukraine, South Africa, Thailand, Tunisia, Phillipines SUBJECT : Add CMI (Panel) information This supplement applies to the models listed above. Other information remain the same as original issue and previous supplements. Section 5 Diagram (See page 11) A.
  • Page 72 KLV-32BX300 (Service Manual: see page 15, 20 ) A. Boards, Frame, Panel REF.NO. PART NO. DESCRIPTION REMARK A-1790-033-A TM M OUNT A-1784-668-A G2LE (UPM) UNIT A-1782-846-A BAA COMPL (BX_WX) (SERVICE) 4-199-310-01 FRAME, SPINE (32C-B) 4-199-308-01 FRAME, SPINE (32C-L) 4-199-309-01 FRAME, SPINE (32C-R) 4-199-307-01 FRAME, BOTTOM (32C) 1-811-245-11...
  • Page 73 AZ1-A SUPPLEMENT - 5 CHASSIS MODEL COMMANDER DEST . MODEL COMMANDER DEST . KLV-22BX301 KLV-32BX301 RM-GA019 RUSSIA RM-GA019 RUSSIA KLV-26BX301 KLV-40BX301 RM-GA019 RUSSIA RM-GA019 RUSSIA SUBJECT : New Model Addition This supplement shows only variant information for the new model(s). Other information remains the same as in the original issue.
  • Page 74 KLV-22, 26, 32 BX301, 40 BX401 RM-GA019 SECTION 6 EXPLODED VIEW AND OTHER PARTS DISASSEMBLY, Caution: Note: • (*) parts are not stocked since they are seldom required for routine service. Some delays should be • ! and shaded parts are critical for safety. Replace only with part number specified. anticipated when ordering these components.
  • Page 75 KLV-22, 26, 32 BX301, 40 BX401 RM-GA019 6-1-2. KLV-26BX301 Parts List: Screw: REF. NO. PART NO. DESCRIPTION REMARK REF. NO. PART NO. DESCRIPTION X-2546-085-2 BASE (M3B) ASSY 2-580-640-01 SCREW, +BVTP 4X16 TYPE 2 IT-3 3q;qf 4-171-685-01 NECK (M3B) 2-580-592-01 SCREW, +PSW M3X8 qlwdwfwh *4-167-482-01 COVER, NECK (M3B).
  • Page 76 KLV-22, 26, 32 BX301, 40 BX401 RM-GA019 6-1-3. KLV-32BX301 Parts List: Screw: REF. NO. PART NO. DESCRIPTION REMARK REF. NO. PART NO. DESCRIPTION X-2546-085-2 BASE (M5B) ASSY 2-580-640-01 SCREW, +BVTP 4X16 TYPE 2 IT-3 3qaqg 4-171-685-02 NECK (M3B) 2-580-592-01 SCREW, +PSW M3X8 wawgwhwl * 4-167-482-01 COVER, NECK (M3B) 2-580-595-01...
  • Page 77 KLV-22, 26, 32 BX301, 40 BX401 RM-GA019 6-1-4. KLV-40BX401 Screw: Parts List: REF. NO. PART NO. DESCRIPTION REF. NO. PART NO. DESCRIPTION REMARK X-2546-086-2 BASE (ML5B) ASSY 2-580-640-01 SCREW, +BVTP 4X16 TYPE 2 IT-3 3qaqgwl X-2515-520-4 REAR COVER(40) ASSY 7-685-648-79 +BVTP 3X12 TYPE 2 IT-3 15qdqj 4-115-101-41...
  • Page 78 KLV-22, 26, 32BX301, 40BX401 RM-GA019 6-2. OTHER PARTS (see page 22) DESCRIPTION DESCRIPTION PART NO. PART NO. 6-2-1. KLV-22BX301 6-2-3. KLV-32BX301 ACCESSORIES AND PACKING ACCESSORIES AND PACKING *************************************** ************************************ * 4-181-943-02 CARTON, INDIVIDUAL (CON 22) * 4-181-945-03 CARTON, INDIVIDUAL (CON32) * 4-178-536-01 CUSHION, LOWER (CON22) * 4-178-540-01...
  • Page 79 KLV-22, 26, 32BX301, 40BX401 RM-GA019 PART NO. DESCRIPTION 6-2-3. KLV-40BX301 ACCESSORIES AND PACKING ************************************ X-2348-140-3 BAG ASSY, FALL LOCK BELT 4-181-946-03 CARTON, INDIVIDUAL (CON40) 4-178-542-01 CUSHION, LOWER (CON40) 4-178-541-01 CUSHION, UPPER (CON40) 4-168-830-54 MANUAL, INSTRUCTION 1-838-528-11 POWER-SUPPLY CORD ************************************************************************************************************************** CONNECTORS ****************** 1-910-059-67 CONNECTOR ASSY 14P (CN6402(G2HE)-INV(1))
  • Page 80 KLV-32BX310 RM-GA019 (Nigeria, Kuwait, Kenya) SUBJECT : Add Model Names New model names above have been added to this manual. Kindly refer model BX300( SOGUL) for their contents. Sony Corporation Sony EMCS (Malaysia) Sdn. Bhd. TVEG English 9-888-122-10 -79- ©2011.04...

  • Page 81: Operating Instructions

    4-168-830-11(2) LCD Colour TV Start-up Guide Operating the TV Operating Instructions Using Optional Equipment Using MENU Functions Additional Information KLV-40BX400/40BX401/32BX300/32BX301/26BX300/26BX301/22BX300/22BX301...

  • Page 82: Trademark Information

    Introduction Trademark information Thank you for choosing this Sony product. • HDMI, the HDMI logo and High-Definition Before operating the TV, please read this manual Multimedia Interface are trademarks or registered thoroughly and retain it for future reference. trademarks of HDMI Licensing LLC.
  • Page 83 Table of Contents Start-up Guide Using MENU Functions Checking the accessories ........4 Navigating through menus ....... 15 1: Attaching the stand.........4 Listening to the FM Radio ........ 15 2: Connecting an antenna/cable/VCR ....5 Playing back photo/music/video via USB..17 3: Preventing the TV from toppling over .....5 Using BRAVIA Sync with Control for HDMI ..

  • Page 84: Start-Up Guide

    Start-up Guide B KLV-22BX300/KLV-22BX301 Checking the accessories Stand (1) and screws (7) (For KLV-40BX400/ KLV-40BX401/KLV-32/26BX300/KLV-32/26BX301) Stand (1) and screws (6) (For KLV-22BX300/ KLV-22BX301) Remote RM-GA019 (1) Size AAA batteries (R03 type) (2) To insert batteries into the remote Push and lift the cover to open.

  • Page 85: 2: Connecting An Antenna/Cable/Vcr

    Tie the wood screw and the machine screw with a strong cord (not supplied). z • An optional Sony support belt kit is used to secure the TV. Contact your nearest Sony service centre to purchase a kit. Have your TV model name ready for reference.

  • Page 86: 4: Performing The Initial Set-Up

    **When the TV is in standby mode (the 1 (standby) indicator on the TV front panel is red), press "/1 on the remote to turn on the TV. B KLV-22BX300/KLV-22BX301 Confirm Follow the instructions on the screen. “Location”: Select “Home” for the best TV settings to use the TV in the home.

  • Page 87: Safety Information

    • Never cover the ventilation holes or insert injuries. AC power outlet. anything in the cabinet. – Use only Sony supplied AC power cords, • Leave space around the TV set as shown Installation not those of other brands. below.

  • Page 88: Precautions

    Follow your local ordinances and following problems occur. regulations for disposal. Ask your dealer or Sony service centre to have it checked by qualified service Handling and cleaning the personnel. screen surface/cabinet of the...

  • Page 89: Operating The Tv

    • When you change the “Scene Select” setting, Theatre mode turns off automatically. • “Control for HDMI” (BRAVIA Sync) is only available with the connected Sony equipment that has the BRAVIA Sync or BRAVIA Theatre Sync logo or is compatible with Control for HDMI.
  • Page 90 qh / – Text In Text mode: Displays Text broadcast. Each time you press /, the display changes cyclically as follows: Text t Text over the TV picture (mix mode) t No Text (exit the Text service) qj RETURN • Returns to the previous screen of any displayed menu. •...

  • Page 91: Overview Of The Tv Buttons And Indicators

    Overview of the TV buttons and indicators 1 1 – Power Press to turn the TV on or to switch to standby mode. • To disconnect the TV from the AC power completely, pull the plug from the AC power outlet.

  • Page 92: Using Optional Equipment

    Using Optional Equipment Connecting optional equipment You can connect a wide range of optional equipment to your TV. Video game equipment player VCR S VHS/ Hi8/DVC camcorder Digital still camera Camcorder USB storage media For service use only DVD player Home Audio Camcorder...

  • Page 93: Viewing Pictures From The Connected Equipment

    Connect to the PC IN jack and the audio jack . It is recommended to use a D PC IN PC cable with ferrite core. You can enjoy photo/music/video files stored in a Sony digital still camera, camcorder or USB storage device (page 17).

  • Page 94: Viewing Twin Picture

    Viewing Twin Picture Viewing PIP (Picture in Picture) You can view two pictures (in PC input mode) on the You can view two pictures (in Component and HDMI screen simultaneously. input mode) on the screen simultaneously. Connect a PC (page 12), and make sure that images Connect the optional equipment (page 12), and make from a PC appear on the screen (page 13).

  • Page 95: Using Menu Functions

    Using MENU Functions Navigating through menus The MENU button allows you to access a variety of TV settings, USB media files and FM Radio mode. MENU Photo Press MENU on the TV or remote. Music Video Press to select an option, then press FM Radio Follow the instructions on the screen.
  • Page 96 Do this Show Slideshow while listening You must access “Slideshow” from the “Photo” menu to view your personal pictures. to FM Radio Press RETURN twice to exit “Slideshow”. Access to FM Radio mode. Press TOOLS to select “Slideshow”, then press Press to end “Slideshow”.

  • Page 97: Playing Back Photo/Music/Video Via Usb

    – Do not remove the USB device. The data on the USB device may be damaged. • Sony will not be held liable for any damage to, or loss of, data on the recording media due to a malfunction of any connected devices or the TV.

  • Page 98: Using Bravia Sync With Control For Hdmi

    Adjusts the volume (2 +/–) and mutes the sound (%) of a connected audio system. • You can operate the connected Sony equipment that has the BRAVIA Sync logo by the TV remote. Possible operations with BRAVIA Sync buttons, see page 9.

  • Page 99: Settings Adjustment

    Settings adjustment • The options you can adjust vary depending on the situation. Unavailable options are greyed out or not displayed. Picture Sets a picture mode. The options that can be selected differ depending on the “Scene Picture Mode Select” settings. “Vivid”: Enhances picture contrast and sharpness.

  • Page 100: Sound

    Intelligent Picture “Intelligent Picture Plus” Allows you to improve the picture when viewing TV programme or video input. The Plus Set-up options that can be selected differ depending on the “Scene Select” settings. “Signal Level Indicator” Turns on/off the “Signal Level Indicator” feature. When “On” is selected, the signal level bar will be displayed when you select a channel or video input.

  • Page 101: Screen

    Sets the sound from the speaker for a stereo or bilingual broadcast. Dual Sound “Stereo”/“Mono”: For stereo broadcasts. “Main”/“Sub”/“Mono”: For bilingual broadcasts, select “Main” for sound channel 1, “Sub” for sound channel 2, or “Mono” for mono channel, if available. •...
  • Page 102 PC Settings “Wide Mode” Selects a screen mode for displaying input from your PC, see page 10. “Reset” Resets all the “PC Settings” except “Wide Mode” to the factory settings. “Auto Adjustment” Automatically adjusts the display position, phase and pitch of the picture when the TV receives an input signal from the connected PC.

  • Page 103: Channel Set-Up

    Channel Set-up When “1 Digit Direct” is set to “On”, you can select a channel using one preset number 1 Digit Direct button (0 - 9) on the remote. • When “1 Digit Direct” is set to “On”, you cannot select channel numbers 10 and above entering next digit using the remote.

  • Page 104: Parental Lock

    “Audio Filter” Improves the sound of individual channels when distortion occurs in mono broadcasts in TV system “B/G”, “I” and “D/K”. • You cannot receive stereo or dual sound when “High” is selected. “Skip” Skips unused channels when you press PROG +/– to select channels. (You can still select a skipped channel using the number buttons.) “Colour System”...

  • Page 105: Set-Up

    Set-up Automatically enter photo thumbnail view when the TV is turned on and a digital still USB Auto Start camera or other device storing photo files is connected to the USB port then turned on. Allows you to set your favourite channels and/or external input by assigning the desired Favourites channel numbers and/or external input.

  • Page 106: Eco

    Control for HDMI. When set to “On”, the following functions are available. If the specific Sony equipment that is compatible with Control for HDMI is connected, this setting is applied to the connected equipment automatically when the “Control for HDMI”...

  • Page 107: Additional Information

    Sufficient expertise is required for installing these products, especially to determine the strength of the wall for withstanding the TV’s weight. Be sure to entrust the attachment of these products to the wall to Sony dealers or licensed contractors and pay adequate attention to safety during the installation. Sony is not liable for any damage or...

  • Page 108: Tv Installation Dimensions Table

    Unit: mm Length for each mounting angle Display Screen centre dimensions dimension Angle (0°) Angle (20°) Model name KLV-26BX300/ KLV-26BX301 KLV-22BX300/ KLV-22BX301 SU-WL500: Screen centre point SU-WL50B: Screen centre point Unit: mm Length for each mounting angle Display Screen centre dimensions dimension Angle (0°)

  • Page 109: Screw And Hook Locations Diagram/Table

    * Hook location “a” cannot be used for be used for the models in the models in the table below. the table below. Screw location Hook location Model name SU-WL500 SU-WL50B SU-WL500 SU-WL50B KLV-40BX400/KLV-40BX401 d, g d, i KLV-32BX300/KLV-32BX301 e, g e, h SU-WL100 KLV-26BX300/KLV-26BX301 KLV-22BX300/KLV-22BX301...

  • Page 110: Troubleshooting

    No colour or irregular colour when viewing a signal the AC power cord, and inform your dealer or from the Y, P jacks of Sony service centre of how the indicator • Check the connection of the Y, P jacks of flashes (number of flashes).
  • Page 111 General The TV turns off automatically (the TV enters standby mode) • Check if the “Sleep Timer” is activated, or confirm the “Duration” setting of “On Timer” (page 25). • Check if the “Idle TV Standby” is activated (page 26). The TV turns on automatically •...

  • Page 112: Specifications

    TV. These installation instructions are included within this TV’s instructions manual. Printed on 70% or more recycled paper using VOC (Volatile Organic Compound)-free vegetable oil based ink. © 2010 Sony Corporation Printed in Malaysia...

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