Table of Contents
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TG302X_303XC(e).book Page 1 Monday, December 25, 2006 1:30 PM
Model shown is KX-TG3021C.
This unit is compatible with Call Display. To use this feature, you must
subscribe to the appropriate service offered by your telephone service
provider.
Charge the handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca
Operating Instructions
2.4 GHz Expandable Digital Cordless Phone
Model No.
Model No.
2.4 GHz Digital Cordless Phone
Model No.
2.4 GHz Expandable Digital Cordless
Model No.
Model No.
Model No.
KX-TG3021C
with 3 Handsets
KX-TG3023C
with 4 Handsets
KX-TG3024C
Answering System
KX-TG3031C
with 2 Handsets
KX-TG3032C
with 3 Handsets
KX-TG3033C
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Table of Contents
Related Manuals for Panasonic KX-TG3021C
Summary of Contents for Panasonic KX-TG3021C
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Page 1: Operating Instructions
Model No. with 3 Handsets KX-TG3033C Model No. Model shown is KX-TG3021C. This unit is compatible with Call Display. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider. Charge the handset battery for 7 hours before initial use. -
Page 2: Table Of Contents
TG302X_303XC(e).book Page 2 Monday, December 25, 2006 1:30 PM Table of Contents Introduction Transferring calls between handsets, conference calls ....37 Product information ....3 Registering a handset . -
Page 3: Introduction
TG302X_303XC(e).book Page 3 Monday, December 25, 2006 1:30 PM Introduction Product information Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models: KX-TG3021 KX-TG3023 KX-TG3024 KX-TG3031 KX-TG3032 KX-TG3033 Important: L The suffix (C) in the following model numbers will be omitted in these instructions:... -
Page 4: Accessory Information
TG302X_303XC(e).book Page 4 Monday, December 25, 2006 1:30 PM Introduction Notable feature differences among the following models Intercom Model no. Answering system \ ⇔ N N ⇔ N KX-TG3021 – – – KX-TG3023 – – KX-TG3024 – – KX-TG3031 – KX-TG3032 KX-TG3033 *1 Intercom calls can be made between the handset and base unit. -
Page 5: Expanding Your Phone System
TG302X_303XC(e).book Page 5 Monday, December 25, 2006 1:30 PM Introduction Additional/replacement accessories Accessory item Order number Rechargeable nickel metal hydride HHR-P107 (Ni-MH) battery Accessory handset with charger KX-TGA301C Headset RP-TCA86, RP-TCA91, RP-TCA92, RP- TCA94, or RP-TCA95 Expanding your phone system You can expand the phone system by Handset (optional): KX-TGA301C registering optional handsets to a single... -
Page 6: Important Safety Instructions
TG302X_303XC(e).book Page 6 Monday, December 25, 2006 1:30 PM Introduction 11. To reduce the risk of electric shock, do not disassemble the product. Important safety Take the product to an authorized instructions service centre when service is required. Opening or removing When using the product, basic safety covers may expose you to precautions should always be followed... - Page 7 TG302X_303XC(e).book Page 7 Monday, December 25, 2006 1:30 PM Introduction WARNING: L Never touch uninsulated telephone wires or terminals unless the L To prevent the risk of fire or electrical telephone line has been shock, do not expose the product to disconnected at the network rain or any type of moisture.
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Page 8: For Best Performance
The base unit and other compatible kitchen stoves, etc. It should not be Panasonic units use radio waves to placed in rooms where the communicate with each other. temperature is less than 5 °C (41 °F) L For maximum coverage and noise- or greater than 40 °C (104 °F). -
Page 9: Preparation
(A). Connect the AC adaptor cord (B) by pressing the plug firmly (C). To single-line L Use only the included Panasonic AC telephone adaptor PQLV203. jack (RJ11C) Noise filter To single-line... -
Page 10: Battery Charge
L Model shown is KX-TG3021. Charger: Available model: KX-TG3023/KX-TG3024/KX-TG3032/ KX-TG3033 Important: L Use only the rechargeable Panasonic battery noted on page 5. Attention: Charge contacts A nickel metal hydride battery that is recyclable powers the product you have Note: purchased. - Page 11 L When the battery needs to be unit. charged, the handset beeps Example: intermittently during use. Unit keys: {C}, {OFF} Panasonic battery performance Soft keys: {View CID}, Operation Operating time {Phonebook} While in use Up to 5 hours...
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Page 12: Controls
TG302X_303XC(e).book Page 12 Monday, December 25, 2006 1:30 PM Preparation Base unit (KX-TG3031/KX- Controls TG3032/KX-TG3033) Base unit (KX-TG3021/KX- A B C TG3023/KX-TG3024) A {GREETING REC} (Recording) A {LOCATOR} B {GREETING CHECK} B IN USE indicator C Speaker C Charge contacts D {ERASE} E {ANSWER ON} ANSWER ON indicator... -
Page 13: Display
TG302X_303XC(e).book Page 13 Monday, December 25, 2006 1:30 PM Preparation Using the navigator key Handset The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}. Adjusting audio volume Press {^} or {V} repeatedly while talking. -
Page 14: Setting The Unit Before Use
TG302X_303XC(e).book Page 14 Monday, December 25, 2006 1:30 PM Preparation {MENU} i {0}{5}{1} Setting the unit before {V}/{^}: Select the desired setting. {Save} i {OFF} Date and time Important: Set the correct date and time. L To program features by scrolling –... -
Page 15: Making/Answering Calls
TG302X_303XC(e).book Page 15 Monday, December 25, 2006 1:30 PM Making/Answering Calls Erasing a number in the redial list Making calls {REDIAL} {V}/{^}: Select the desired phone Dial the phone number. number. L To correct a digit, press {Clear}. Press {C} or {Call}. {Erase} i {Yes} i {OFF} When you finish talking, press {OFF} PAUSE button (for PBX/long... -
Page 16: Useful Features During A Call
TG302X_303XC(e).book Page 16 Monday, December 25, 2006 1:30 PM Making/Answering Calls rapidly. After 4 additional minutes on Auto talk hold, the call is disconnected. This feature allows you to answer a call by simply lifting the handset off the base Mute button unit or charger. -
Page 17: Call Share
TG302X_303XC(e).book Page 17 Monday, December 25, 2006 1:30 PM Making/Answering Calls Press {(VE)} during an outside call to Temporary tone dialing (for turn this feature on or off. rotary/pulse service users) Note: You can temporarily switch the dialing L When this feature is turned on, J mode to tone when you need to access is displayed. -
Page 18: Phonebook
TG302X_303XC(e).book Page 18 Monday, December 25, 2006 1:30 PM Phonebook Editing/correcting a mistake Handset phonebook Press {<} or {>} to move the cursor to the character or number you want to You can add up to 50 items to the erase, then press {Clear}. -
Page 19: Copying Handset Phonebook Items
TG302X_303XC(e).book Page 19 Monday, December 25, 2006 1:30 PM Phonebook Editing items in the Copying handset phonebook phonebook items Find the desired item (page 18). i {Edit} You can copy one or all of the Edit the name if necessary (see the phonebook items from one handset to character table, page 18). -
Page 20: Call Display Service
TG302X_303XC(e).book Page 20 Monday, December 25, 2006 1:30 PM Call Display Service Custom name display Using Call Display When the Call Display number is received and it matches a phone service number stored in the phonebook, the stored name from the phonebook is This unit is Call Display compatible. - Page 21 TG302X_303XC(e).book Page 21 Monday, December 25, 2006 1:30 PM Call Display Service Displayed Call Waiting Deluxe service options Function option When a 2nd call is received, you can choose how to handle the call by Disconnects (drops) Drop selecting an option shown on the the current call and handset display.
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Page 22: Caller List
TG302X_303XC(e).book Page 22 Monday, December 25, 2006 1:30 PM Call Display Service 2 Local phone number Example: Caller list 321-5555 3 Area code – Local phone number Viewing the caller list and Example: calling back 555-321-5555 {View CID} Press {V} to search from the most Note: recent call, or {^} to search from the L The number edited in step 3 will not... -
Page 23: Programming
TG302X_303XC(e).book Page 23 Monday, December 25, 2006 1:30 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 23) –... - Page 24 TG302X_303XC(e).book Page 24 Monday, December 25, 2006 1:30 PM Programming Main menu Sub-menu 1 Sub-menu 2 Page Initial setting Set answering Ring count (KX-TG3031/ Recording time KX-TG3032/ KX-TG3033) Remote code Voice Mail Store VM access# VM tone detect – 33, 35 Message alert –...
- Page 25 TG302X_303XC(e).book Page 25 Monday, December 25, 2006 1:30 PM Programming Programming using the direct commands {MENU} Enter the desired feature code. Enter the desired setting code. i {Save} L This step may vary depending on the feature being programmed. {OFF} Note: L In the following table, <...
- Page 26 TG302X_303XC(e).book Page 26 Monday, December 25, 2006 1:30 PM Programming Feature Feature Setting code System Page code setting {1}: <700ms> {2}: 600ms Set flash {0}{5}{2} {3}: 400ms {4}: 300ms time {5}: 250ms {6}: 110ms {7}: 100ms {8}: 90ms {1}: A {2}: <B> –...
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Page 27: Customer Support
TG302X_303XC(e).book Page 27 Monday, December 25, 2006 1:30 PM Programming Feature Feature Setting code System Page code setting {1}: <English> Voice prompt {0}{8}{2} (Change language) {2}: Français *1 If “System setting” column is checked, you do not need to program the same item using another handset. -
Page 28: Answering System
TG302X_303XC(e).book Page 28 Monday, December 25, 2006 1:30 PM Answering System Answering system Turning the answering system on/off Available model: Press {ANSWER ON} to turn on/off the KX-TG3031/KX-TG3032/KX-TG3033 answering system. This unit contains an answering system L When the answering system is turned which can answer and record calls for on, the ANSWER ON indicator lights. -
Page 29: Greeting Message
TG302X_303XC(e).book Page 29 Monday, December 25, 2006 1:30 PM Answering System Greeting message Listening to messages using the base unit When the unit answers a call, callers are greeted by a greeting message. You When new messages have been can record your own greeting message recorded, the MESSAGE indicator on or use a prerecorded greeting the base unit flashes. -
Page 30: Listening To Messages Using The Handset
TG302X_303XC(e).book Page 30 Monday, December 25, 2006 1:30 PM Answering System Operating the answering Listening to messages system using the handset You can also operate the answering system by pressing dial keys on the When new messages have been handset during playback. recorded: Operation –... -
Page 31: Remote Operation
TG302X_303XC(e).book Page 31 Monday, December 25, 2006 1:30 PM Answering System Note: L If you do not press any dial keys Remote operation within 10 seconds after a voice guidance prompt, the unit Using a touch tone phone, you can call disconnects your call. -
Page 32: Answering System Settings
TG302X_303XC(e).book Page 32 Monday, December 25, 2006 1:30 PM Answering System L You can hang up, or if you call from 3rd time. You can then hang up without a touch tone phone, you can enter being charged for the call. your remote code and begin {MENU} i {0}{6}{1} remote operation (page 31). -
Page 33: Message Alert
TG302X_303XC(e).book Page 33 Monday, December 25, 2006 1:30 PM Answering System Caller’s recording time You can change the maximum message recording time allotted to each caller. The default setting is “3min”. {MENU} i {0}{6}{2} {V}/{^}: Select the desired setting. {Save} i {OFF} Message alert You can select whether or not the message indicator on the handset... -
Page 34: Voice Mail Service
TG302X_303XC(e).book Page 34 Monday, December 25, 2006 1:30 PM Voice Mail Service Example: Using Voice Mail 1-222-333-4444 PPPP 8888 service VM access Pauses Password number Voice Mail is an automatic answering service offered by your telephone To erase the Voice Mail access service provider. -
Page 35: Listening To Voice Mail
TG302X_303XC(e).book Page 35 Monday, December 25, 2006 1:30 PM Voice Mail Service Listening to Voice Mail Message alert messages You can select whether or not the message indicator on the handset The unit lets you know that you have flashes slowly when there are new new Voice Mail messages in the recorded messages in the Voice Mail following ways:... -
Page 36: Multi-Unit Operation
TG302X_303XC(e).book Page 36 Monday, December 25, 2006 1:30 PM Multi-unit Operation Answering an intercom call Intercom Handset Intercom calls can be made: – between handsets Press {C} or {s} to answer the – between the handset and base unit page. (KX-TG3031/KX-TG3032/ When you finish talking, press KX-TG3033) -
Page 37: Transferring Calls Between Handsets, Conference Calls
TG302X_303XC(e).book Page 37 Monday, December 25, 2006 1:30 PM Multi-unit Operation Transferring calls Registering a handset between handsets, The included handset and base unit are conference calls preregistered. If for some reason the handset is not registered to the base unit, register the handset. -
Page 38: Useful Information
TG302X_303XC(e).book Page 38 Monday, December 25, 2006 1:30 PM Useful Information Tuck the telephone line cord inside the wall mounting adaptor and Wall mounting connect the cord. Mount the unit by inserting the mounting pins into the Base unit round openings on the adaptor (for pin 2, use round cut out at the Insert the hooks on the wall bottom of the adaptor if you are using... -
Page 39: Headset (Optional)
Headset (optional) While pushing down the lever (A), remove the adaptor (B). Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page Charger Available model: KX-TG3023/KX-TG3024/KX-TG3032/ KX-TG3033 L Headset shown is RP-TCA86. -
Page 40: Error Messages
TG302X_303XC(e).book Page 40 Monday, December 25, 2006 1:30 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L 4 handsets have already been registered to the All handsets are base unit. - Page 41 TG302X_303XC(e).book Page 41 Monday, December 25, 2006 1:30 PM Useful Information Display message Cause/solution L Other units are in use and the system is busy. Try System is busy. again later. Please try again L Another user is listening to messages. Try again later.
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Page 42: Troubleshooting
TG302X_303XC(e).book Page 42 Monday, December 25, 2006 1:30 PM Useful Information Troubleshooting General use Problem Cause/solution The unit does not work. L Make sure the battery is installed correctly and fully charged (page 10). L Check the connections (page 9). L Unplug the base unit’s AC adaptor to reset the unit. - Page 43 TG302X_303XC(e).book Page 43 Monday, December 25, 2006 1:30 PM Useful Information Programmable settings Problem Cause/solution I cannot program items. L Programming is not possible while either the base unit or another handset is being used. Try again later. I cannot set the alarm. L In order to set the alarm, you must first set the date and time (page 14).
- Page 44 TG302X_303XC(e).book Page 44 Monday, December 25, 2006 1:30 PM Useful Information Making/answering calls, intercom Problem Cause/solution Static is heard, sound cuts L Move the handset and base unit away from in and out. Interference other electrical appliances. from other electrical units. L Move closer to the base unit.
- Page 45 TG302X_303XC(e).book Page 45 Monday, December 25, 2006 1:30 PM Useful Information Call Display Problem Cause/solution The handset does not L You have not subscribed to Call Display service. display the caller’s name Contact your telephone service provider to and/or phone number. subscribe.
- Page 46 TG302X_303XC(e).book Page 46 Monday, December 25, 2006 1:30 PM Useful Information Answering system (KX-TG3031/KX-TG3032/KX-TG3033) Problem Cause/solution I cannot listen to messages L A touch tone phone is required for remote from a remote location. operation. L Enter the remote code correctly (page 32). L The answering system is off.
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Page 47: Important Information
TG302X_303XC(e).book Page 47 Monday, December 25, 2006 1:30 PM Useful Information Important information NOTICE: Caution: This equipment meets the applicable Users should not attempt to make Industry Canada Terminal Equipment such connections themselves, but Technical Specifications. This is should contact the appropriate electric confirmed by the registration number. - Page 48 TG302X_303XC(e).book Page 48 Monday, December 25, 2006 1:30 PM Useful Information RF Exposure Warning: L This product complies with IC radiation exposure limits set forth for an uncontrolled environment. L To comply with IC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between product and all person’s body (excluding...
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Page 49: Specifications
TG302X_303XC(e).book Page 49 Monday, December 25, 2006 1:30 PM Useful Information Specifications General Operating environment 5 °C – 40 °C (41 °F – 104 °F) Frequency 2.4 GHz – 2.48 GHz Base unit Approx. height 95 mm × width 116 mm × depth Dimensions inches ×... -
Page 50: Warranty
5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT - LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase. -
Page 51: Index
TG302X_303XC(e).book Page 51 Monday, December 25, 2006 1:30 PM Index Mute Navigator key Index Pause Phonebook Alarm Phonebook copy Answering calls Power failure Answering system Pulse service Erasing messages Recording time Listening to messages Redial list Turning on/off Registration Auto talk Remote code Battery Remote operation... - Page 52 TG302X_303XC(e).book Page 52 Monday, December 25, 2006 1:30 PM Notes...
- Page 53 TG302X_303XC(e).book Page 53 Monday, December 25, 2006 1:30 PM Notes...
- Page 54 TG302X_303XC(e).book Page 54 Monday, December 25, 2006 1:30 PM Notes...
- Page 55 TG302X_303XC(e).book Page 55 Monday, December 25, 2006 1:30 PM Notes...
- Page 56 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.