Samsung SM-G310HN User Manual
Samsung SM-G310HN User Manual

Samsung SM-G310HN User Manual

Samsung sm-g310hn mobile phone user manual
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Summary of Contents for Samsung SM-G310HN

  • Page 1 SM-G310HN User Manual www.samsung.com...
  • Page 2: About This Manual

    • A pplications and their functions may vary by country, region, or hardware specifications. Samsung is not liable for performance issues caused by applications from any provider other than Samsung. • S amsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software.
  • Page 3: Instructional Icons

    No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics.
  • Page 4 About this manual Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide. ® ™ ™ ™ • W i-Fi...
  • Page 5: Table Of Contents

    Table of Contents Getting started Upgrading the device Setting up parental controls Device layout Buttons Package contents Communication Installing the SIM or USIM card and battery Phone Contacts Charging the battery Messages Inserting a memory card Turning the device on and off Email Google Mail Holding the device...
  • Page 6 Video YouTube About Settings Radio Wi-Fi Bluetooth Tethering and Wi-Fi hotspot Application & media stores Flight mode Play Store Data usage Samsung Apps More networks Kids Store Play Music S Beam Play Games Lock screen Play Newsstand Sound Display Call...
  • Page 7: Getting Started

    Getting started Device layout Headset jack Front camera Earpiece Power button Touch screen Home button Back button Recent apps button Multipurpose jack Microphone Speaker Rear camera GPS antenna Back cover Volume button NFC antenna (on the battery) Main antenna...
  • Page 8: Buttons

    Getting started • D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • D o not use a screen protector. This causes sensor malfunctions. • D o not allow water to contact the touch screen. The touch screen may malfunction in humid conditions or when exposed to water.
  • Page 9: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • O ther accessories may not be compatible with your device.
  • Page 10: Installing The Sim Or Usim Card And

    Getting started Installing the SIM or USIM card and battery Insert the SIM or USIM card provided by the mobile telephone service provider, and the included battery. Only microSIM cards work with the device. Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively.
  • Page 11 SIM card slot, take the device to a Samsung Service Centre to remove the memory card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 12: Removing The Sim Or Usim Card And Battery

    Getting started Removing the SIM or USIM card and battery Remove the back cover. Pull out the battery. Pull out the SIM or USIM card.
  • Page 13: Charging The Battery

    Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the device by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 14 • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.
  • Page 15: Inserting A Memory Card

    Getting started Reducing the battery consumption Your device provides options that help you save battery power. By customising these options and deactivating features in the background, you can use the device longer between charges: • W hen you are not using the device, switch to sleep mode by pressing the Power button. •...
  • Page 16: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
  • Page 17: Turning The Device On And Off

    Getting started Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. → Settings → Storage → Format SD card → Erase SD card → On the Home screen, tap Erase everything.
  • Page 18: Holding The Device

    Getting started Holding the device Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. Locking and unlocking the device When not in use, lock the device to prevent unwanted operation. Pressing the Power button turns off the screen and puts the device into lock mode.
  • Page 19: Basics

    Basics Indicator icons The icons displayed at the top of the screen provide information about the status of the device. The icons listed in the table below are most common. Icon Meaning No signal Signal strength Roaming (outside of normal service area) GPRS network connected EDGE network connected UMTS network connected...
  • Page 20: Using The Touch Screen

    Basics Using the touch screen Use only fingers to use the touch screen. • D o not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • T o avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 21 Basics Tapping and holding Tap and hold an item for more than 2 seconds to access available options. Dragging To move an icon, thumbnail, or preview to a new location, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in a part.
  • Page 22 Basics Flicking Flick left or right on the Home screen or the Applications screen to see another panel. Flick up or down to scroll through a webpage or a list, such as contacts. Pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
  • Page 23: Rotating The Screen

    Basics Rotating the screen Many applications allow display in either portrait or landscape orientation. Rotating the device causes the display to automatically adjust to fit the new screen orientation. To prevent the display from rotating automatically, open the notifications panel and deselect Screen rotation.
  • Page 24: Notifications

    Basics Notifications Notification icons appear on the status bar at the top of the screen to report missed calls, new messages, calendar events, device status, and more. Drag down from the status bar to open the notifications panel. Scroll the list to see additional alerts. To close the notifications panel, drag up the bar that is at the bottom of the screen.
  • Page 25: Home Screen

    Basics Home screen The Home screen is the starting point to access all of the device’s features. It displays indicator icons, widgets, shortcuts to applications, and others. The Home screen can have multiple panels. To view other panels, scroll left or right. Rearranging items Adding an application icon On the Home screen, tap...
  • Page 26: Setting Wallpaper

    Basics Moving a panel Pinch on the screen, tap and hold a panel preview, and then drag it to a new location. Removing a panel Pinch on the screen, tap and hold a panel preview, and then drag it to the rubbish bin at the top of the screen.
  • Page 27: Applications Screen

    Tap → Edit, tap and hold an application, and then drag it to a new location. To move it to another panel, drag it to the side of the screen. Installing applications Use application stores, such as Samsung Apps, to download and install applications. Uninstalling applications Tap → Uninstall/disable apps, and then select an application to uninstall it.
  • Page 28: Using Applications

    Basics Using applications This device can run many different types of applications, ranging from media to Internet applications. Opening an application On the Home screen or the Applications screen, select an application icon to open it. Some applications are grouped into folders. Tap a folder, and then tap an application to open it.
  • Page 29: Entering Text

    Basics Entering text Use the Samsung keyboard or the voice input feature to enter text. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Changing the keyboard type Tap any text field, open the notifications panel, tap Choose input method, and then select the type of keyboard to use.
  • Page 30: Connecting To A Wi-Fi Network

    Basics Changing language keyboards Add languages to the keyboard, and then slide the space key left or right to change language keyboards. Entering text by voice Activate the voice input feature and then speak into the microphone. The device displays what you speak.
  • Page 31: Setting Up Accounts

    Select the network in the networks list, and then tap Forget. Setting up accounts Google applications, such as Play Store, require a Google account, and Samsung Apps requires a Samsung account. Create Google and Samsung accounts to have the best experience with the device.
  • Page 32: Transferring Files

    Connect the device to the computer using the USB cable. Samsung Kies launches on the computer automatically. If Samsung Kies does not launch, double-click the Samsung Kies icon on the computer. Transfer files between your device and the computer.
  • Page 33: Securing The Device

    Basics Connecting as a media device Connect the device to the computer using the USB cable. Open the notifications panel, and then tap Connected as a media device → Media device (MTP). Tap Camera (PTP) if your computer does not support Media Transfer Protocol (MTP) or not have any appropriate driver installed.
  • Page 34: Upgrading The Device

    Turn on the screen by pressing the Power button or the Home button, and enter the unlock code. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Upgrading the device The device can be upgraded to the latest software.
  • Page 35: Setting Up Parental Controls

    Basics Upgrading over the air The device can be directly upgraded to the latest software by the firmware over-the-air (FOTA) service. On the Applications screen, tap Settings → About phone → Software update → Update. Setting up parental controls You can control the duration that children can use the device and the applications that they can access.
  • Page 36: Communication

    Communication Phone Use this application to make or answer a call. Tap Phone on the Applications screen. Making calls Making a call Use one of the following methods: • K eypad: Enter the number using the keypad, and then tap . •...
  • Page 37: Finding Contacts

    Communication Finding contacts Enter a name, phone number, or email address to find a contact in the contacts list. As characters are entered, predicted contacts appear. Select one to place a call to it. Making an international call Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap .
  • Page 38: Adding Contacts

    Communication Adding contacts To add a phone number to the contacts list from the keypad, enter the number and tap Add to contacts. Sending a message Tap → Send message to send a message to the number on display. Viewing call logs Tap Logs to view the history of incoming and outgoing calls.
  • Page 39: Receiving Calls

    Communication Receiving calls Answering a call When a call comes in, drag outside the large circle. If the call waiting service is active, another call can be made. When the second call is answered, the first call is put on hold. Rejecting a call When a call comes in, drag outside the large circle.
  • Page 40: Video Calls

    Communication Video calls Making a video call Enter the number, and then tap . Or, select a contact from the contacts list, and tap During a video call The following actions are available: • S witch: Switch between the front and rear camera. •...
  • Page 41: Contacts

    Communication Contacts Use this application to manage contacts, including phone numbers, email addresses, and others. Tap Contacts on the Applications screen. Managing contacts Tap Contacts. Creating a contact and enter contact information. • : Add an image. • / : Add or delete a contact field.
  • Page 42: Searching For Contacts

    Communication Adding contacts to the Top 3 list Add shortcuts for your three most frequently-used contacts to the Top 3 list. To add a contact to the Top 3 list, tap and select a contact. To remove a contact from the Top 3 list, tap and hold a contact, and then tap Remove from Top 3.
  • Page 43: Importing And Exporting Contacts

    Communication Displaying contacts Tap Contacts. By default, the device shows all saved contacts. Tap → Contacts to display, and then select a location where contacts are saved. Importing and exporting contacts Tap Contacts. Importing contacts Tap → Import/Export, and then select an import option. Exporting contacts Tap →...
  • Page 44: Contact Groups

    Communication Contact groups Tap Groups. Creating a group , set details for the group, add contacts, and then tap Save. Adding contacts to a group Select a group, and then tap . Select contacts to add, and then tap Done. Deleting groups Tap →...
  • Page 45: Messages

    Communication Messages Use this application to send text messages (SMS) or multimedia messages (MMS). Tap Messages on the Applications screen. You may incur additional charges for sending or receiving messages while you are outside your home service area. For details, contact your service provider. Sending messages , add recipients, enter a message, and then tap Use the following methods to add recipients:...
  • Page 46: Email

    Communication Viewing incoming messages Incoming messages are grouped into message threads by contact. Select a contact to view the person’s message. Adding contacts to the Top 3 list Add shortcuts for your three most frequently-used contacts to the Top 3 list. To add a contact to the Top 3 list, tap and select a contact.
  • Page 47: Reading Messages

    Communication Sending scheduled messages While composing a message, tap → Scheduled email. Tick Scheduled email, set a time and date, and then tap Done. The device will send the message at the specified time and date. • I f the device is turned off at the scheduled time, is not connected to the network, or the network is unstable, the message will not be sent.
  • Page 48: Google Mail

    Communication Google Mail Use this application to quickly and directly access the Google Mail service. Tap Google Mail on the Applications screen. • T his application may not be available depending on the region or service provider. • T his application may be labelled differently depending on the region or service provider.
  • Page 49: Hangouts

    Communication Reading messages Keep the message for long-term Delete the message. storage. Access additional options. Reply to all recipients or forward the message to others. Mark the message as a reminder. Reply to the message. Preview attachment. Labels Google Mail does not use actual folders, but uses labels instead. When Google Mail is launched, it displays messages labelled Inbox.
  • Page 50: Google

    Communication Google+ Use this application to stay connected with people via Google’s social network service. Tap Google+ on the Applications screen. This application may not be available depending on the region or service provider. Tap All to change the category, and then scroll up or down to view posts from your circles. to use other social network features.
  • Page 51: Chaton

    This application may not be available depending on the region or service provider. Create a buddies list by entering phone numbers or Samsung account email addresses, or by selecting buddies from the list of suggestions. Alternatively, tap → Sync contact list to manually sync contacts from the device.
  • Page 52: Web & Network

    Web & network Chrome Use this application to search for information and browse webpages. Tap Chrome on the Applications screen. This application may not be available depending on the region or service provider. Viewing webpages Tap the address field, and then enter a web address or search criteria. Opening a new page →...
  • Page 53: Bluetooth

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. To activate Bluetooth, on the Applications screen, tap Settings → Bluetooth, and then drag the Bluetooth switch to the right.
  • Page 54: Nfc

    Web & network Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required applications. The battery contains a built-in NFC antenna.
  • Page 55 Use this feature to send data, such as videos, images, and documents. Do not send copyright-protected data via S Beam. Doing so may violate copyright laws. Samsung is not responsible for any liabilities caused by the illegal use of copyrighted data.
  • Page 56: Media

    Media Camera Use this application to take photos or videos. Use Gallery to view photos and videos taken with the device’s camera. (p. 62) Tap Camera on the Applications screen. • T he camera automatically shuts off when unused. •...
  • Page 57: Taking Photos

    Media Taking photos Taking a photo Tap the image on the preview screen where the camera should focus. When the subject is in focus, the focus frame turns green. Tap to take the photo. View more options. Display current mode. Switch between the front and rear camera.
  • Page 58: Applying Filter Effects

    Media • P anorama: Take a photo composed of many photos strung together. To get the best shot, follow these tips. – Move the camera slowly in one direction. – Keep the camera’s viewfinder within the guide frame. – Avoid taking photos of a subject in front of unrecognisable backgrounds, such as empty skies or plain walls.
  • Page 59: Taking Videos

    Media Taking videos Taking a video to take a video. To pause recording, tap . To stop recording, tap To capture an image from the video while recording, tap Recording mode → to change the recording mode. • N ormal: Use this mode for normal quality. •...
  • Page 60: Zooming In And Out

    Media Zooming in and out Use one of the following methods: • U se the Volume button to zoom in or out. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. The zoom in/out effect is available when using the zoom feature while shooting video.
  • Page 61 Media • M etering modes: Select a metering method. This determines how light values are calculated. Centre-weighted measures background light in the centre of the scene. Spot measures the light value at a specific location. Matrix averages the entire scene. •...
  • Page 62: Gallery

    Media Gallery Use this application to view images and videos. Tap Gallery on the Applications screen. Viewing images Launching Gallery displays available folders. When another application, such as Email, saves an image, the Download folder is automatically created to contain the image. Likewise, capturing a screenshot automatically creates the Screenshots folder.
  • Page 63: Modifying Images

    Media • P rint: Print the image by connecting the device to a printer. Some printers may not be compatible with the device. • R ename: Rename the file. • R otate left: Rotate anticlockwise. • R otate right: Rotate clockwise. •...
  • Page 64: Video

    Media Organising with folders Create a folder to organise images or videos stored in the device. You can copy or move files from one folder to another. To create a new folder, tap . Enter a name for the folder, tap OK, and then tick images or videos.
  • Page 65: Youtube

    Media Deleting videos Tap → Delete, select videos, and then tap Done. Sharing videos Tap → Select, select videos, tap → Share via, and then select a sharing method. YouTube Use this application to watch videos from the YouTube website. Tap YouTube on the Applications screen.
  • Page 66: Radio

    Media Radio Listen to music and news on the FM radio. To listen to the FM radio, you must connect a headset, which serves as the radio antenna. Tap Radio on the Applications screen. Listening to the FM radio Plug a headset into the device before launching the FM radio. The FM radio scans and saves available stations automatically when running for the first time.
  • Page 67 Media Scanning radio stations Tap → Scan, and then select a scan option. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list and tap to return to the FM radio screen.
  • Page 68: Application & Media Stores

    Application & media stores Play Store Use this application to purchase and download applications and games that are able to run on the device. Tap Play Store on the Applications screen. This application may not be available depending on the region or service provider. Installing applications Browse applications by category, or tap to search with a keyword.
  • Page 69: Samsung Apps

    Application & media stores Samsung Apps Use this application to purchase and download dedicated Samsung applications. For more information, visit apps.samsung.com . Tap Samsung Apps on the Applications screen. This application may not be available depending on the region or service provider.
  • Page 70: Play Music

    Application & media stores Play Music Use this application to listen to music from the device or stream music from the Google cloud service. Tap Play Music on the Applications screen. This application may not be available depending on the region or service provider. Play Games Use this application to download and play games.
  • Page 71: Utilities

    Utilities Memo Use this application to record important information to save and view at a later date. Tap Memo on the Applications screen. Composing memos , enter a memo, and then tap Done. Browsing memos Browse memo thumbnails by scrolling up or down. To edit the memo, tap the memo.
  • Page 72: S Planner

    Utilities S Planner Use this application to manage events and tasks. Tap S Planner on the Applications screen. Creating events or tasks , and then use one of the following methods: • A dd event: Enter an event with an optional repeat setting. •...
  • Page 73: Drive

    Utilities Sharing events or tasks Select an event or task, tap → Share via, and then select a sharing method. Drive Use this application to create and edit documents and share them with others via Google Drive storage. When you create documents or upload files to Google Drive, your device automatically syncs with the web server and any other computer with Google Drive installed.
  • Page 74: Setting Alarms

    Utilities Alarm Setting alarms , set a time for the alarm to go off, select days for the alarm to repeat, and then tap Done. • S nooze: Set an interval and the number of times for the alarm to repeat after the preset time.
  • Page 75: Calculator

    Utilities Calculator Use this application for simple or complex calculations. Tap Calculator on the Applications screen. Rotate the device to landscape orientation to display the scientific calculator. If Screen rotation is disabled, tap → Scientific calculator. Voice Recorder Use this application to record or play voice memos. Tap Voice Recorder on the Applications screen.
  • Page 76: Google

    Utilities Playing voice memos Select a voice memo to play. • : Pause playback. • / : Skip to the previous or next voice memo. Managing voice memos In the list of voice memos, tap → Select, select voice memos, and select one of the following: •...
  • Page 77: Voice Search

    Utilities Google Now Launch Google search to view Google Now cards that show the current weather, public transit info, your next appointment, and more when you are most likely to need it. Join Google Now when opening Google search for the first time. To change Google Now settings, tap →...
  • Page 78: Searching For A File

    Utilities In a folder, tap , and then use one of the following options: • S elect item: Select files or folders. • C reate folder: Create a folder. • V iew as: Change the view mode. •...
  • Page 79: Downloads

    Utilities Adding FTP server shortcuts to the device Add an FTP server shortcut to the shortcuts area. Tap FTP, enter details such as server address, user name, and password, and then tap Done. Downloads Use this application to see what files are downloaded through the applications. Tap Downloads on the Applications screen.
  • Page 80: Norton Family

    Utilities Sending location information Tap Send Glympse, enter the details below, and then tap Send. • S end Glympse to: Add recipients, or select the social network services or applications to share your location information. • W atch me for: Set the duration to share your location information. •...
  • Page 81 Utilities Setting up Norton Family You must first create a Norton Family account and sign in to use this feature. Tap Child → Continue → Add new child… to create a profile for a child who will use the device and follow the on-screen instructions to complete the setup. You can now monitor your child’s activity on the device.
  • Page 82: Travel & Local

    Travel & local Maps Use this application to pinpoint the location of the device, search for places, or get directions. Tap Maps on the Applications screen. This application may not be available depending on the region or service provider. Searching for locations Search for locations by entering an address or a keyword.
  • Page 83: Settings

    Settings About Settings Use this application to configure the device, set application options, and add accounts. Tap Settings on the Applications screen. Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. You can maintain a stable network connection by automatically selecting either the Wi-Fi or mobile network to use the strongest signal.
  • Page 84: Bluetooth

    Settings Setting Network notification The device can detect open Wi-Fi networks and display an icon on the status bar to notify when available. On the Settings screen, tap Wi-Fi → → Advanced and tick Network notification to activate this feature. Wi-Fi Direct Wi-Fi Direct connects two devices directly via a Wi-Fi network without requiring an access point.
  • Page 85: Flight Mode

    Settings Flight mode This disables all wireless functions on your device. You can use only non-network services. Data usage Keep track of your data usage amount, and customise the settings for the limitation. • M obile data: Set the device to use data connections on any mobile network. •...
  • Page 86: Nfc

    Settings Mobile networks • M obile data: Use to allow packet switching data networks for network services. • D ata roaming: Set the device to use data connections when you are roaming. • A ccess Point Names: Set up access point names (APNs). •...
  • Page 87: Sound

    Settings • O wner information: Enter your information that is shown on the locked screen. • U nlock effect: Select an effect when you unlock the screen. • H elp text: Set the device to show the help text on the locked screen. Sound Change settings for various sounds on the device.
  • Page 88: Call

    Settings • B rightness: Set the brightness of the display. • A uto-rotate screen: Set the content to rotate automatically when the device is turned. • S creen timeout: Set the length of time the device waits before turning off the display’s backlight.
  • Page 89: Storage

    Settings • R ingtones and keypad tones: – Ringtones: Add or select a ringtone for incoming calls. – Vibrate when ringing: Set the device to vibrate and play a ringtone for incoming calls. – Dialling keypad tone: Set the device to sound when tapping the buttons on the keypad.
  • Page 90: Application Manager

    • R emote controls: Set the device to allow control of your lost or stolen device remotely via the Internet. To use this feature, you must sign in to your Samsung account. – ACCOUNT REGISTRATION: Add or view your Samsung account.
  • Page 91: Language And Input

    • G o to the find my mobile webpage: Access the Find my mobile website ( findmymobile.samsung.com ). You can track and control your lost or stolen device on the Find my mobile website.
  • Page 92: Samsung Keyboard

    • S ound: Set the device to sound when a key is touched. • C haracter preview: Set the device to display a large image of each character tapped. • T utorial: Learn how to enter text with the Samsung keyboard. • R eset settings: Reset Samsung keyboard settings.
  • Page 93: Google Voice Typing

    Settings Google voice typing To change the voice input settings, tap • C hoose input languages: Select input languages for text input. • B lock offensive words: Set the device to prevent the device from recognising offensive words in voice inputs. Voice search •...
  • Page 94: Backup And Reset

    Settings Backup and reset Change the settings for managing settings and data. • B ack up my data: Set the device to back up settings and application data to the Google server. • B ackup account: Set up or edit your Google backup account. •...
  • Page 95: Parental Control

    Settings Parental Control Set restrictions that control children’s usage of the device. • T ime Manager: Set a duration that children can use the device. • A pps for children: Select the applications that children can access. • C hange PIN: Change the PIN to access parental controls. This feature may not be available depending on the region or service provider.
  • Page 96 Settings • T alkBack: Activate TalkBack, which provides voice feedback. • F ont size: Change the font size. • M agnification gestures: Set the device to zoom in and out with finger gestures. • A ccessibility shortcut: Set the device to activate TalkBack when you press and hold the Power button, and then tap and hold the screen with two fingers.
  • Page 97: Printing

    Settings Printing Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files via Wi-Fi or cloud services. About phone Access device information, edit the device name, or update device software. Google Settings Use this application to configure settings for some features provided by Google.
  • Page 98: Troubleshooting

    Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 99 • R estart your device to clear any temporary software bugs. • E nsure that your device software is upgraded to the latest version. • I f the touch screen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality.
  • Page 100 The battery icon is empty Your battery is low. Recharge or replace the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may turn off.
  • Page 101: Error Messages Appear When Launching The Camera

    • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 102: Another Bluetooth Device Is Not Located

    • I f you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. • E nsure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.
  • Page 103 Data stored on the device has been lost Always make backup copies of all important data stored on the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored on the device.
  • Page 104 Some content may differ from your device depending on the region, service provider, or software version, and is subject to change without prior notice. www.samsung.com English (EU). 05/2014. Rev.1.2...

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