Page 1
CDM Series ™ Professional Series Two-Way Mobile Radio Basic Service Manual...
Page 3
CDM Series™ Professional Series Two-Way Mobile Radio Basic Service Manual Motorola, Inc. 8000 West Sunrise Boulevard 6881091C62-D Fort Lauderdale, Florida 33322...
Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product.
Table of Contents Foreword ......................ii Product Safety and RF Exposure Compliance ............... ii Computer Software Copyrights..................ii Document Copyrights ..................... ii Disclaimer ........................ii Trademarks........................ii Chapter 1 Introduction ....................1-1 1.1 Scope of Manual....................1-1 1.2 Warranty and Service Support................1-1 1.2.1 Warranty Period and Return Instructions..........
Page 6
2.6.5 CDM1250, CDM1550, CDM1550•LS, and CDM1550•LS+ Control Head Disassembly ....................2-9 2.7 Radio Assembly ....................2-10 2.7.1 CDM750 Control Head ................2-10 2.7.2 CDM1250, CDM1550, CDM1550•LS, and CDM1550•LS+ Control Heads ..................2-10 2.7.3 Radio Chassis and Transceiver Board ............2-10 2.7.3.1 LowBand Radio Chassis and Transceiver Board Assembly.....2-11 2.7.4 Control Head Fitting ................2-12 2.8 Radio Assembly Exploded Mechanical View and Parts List ......
In instances where the product is covered under a “return for replacement” or “return for repair” warranty, a check of the product should be performed prior to shipping the unit back to Motorola. This is to ensure that the product has been correctly programmed or has not been subjected to damage outside the terms of the warranty.
*The Customer Care and Services Division (CCSD) was formerly known as the Accesso- ries and Aftermarket Division (AAD). Motorola Online: Motorola Online users can access our online catalog at https://www.motorola.com/businessonline To register for online access, please call 800-814-0601. Mail Orders:...
For service, contact the Service Depot in your area. If your area does not have a depot, please contact your Business Development Manager, Distributor, or contact Motorola Technical Support. When contacting Motorola Technical Support, keep the product model number and the unit’s serial number handy.
Introduction Radio Model Information The model number and serial number are located on a label attached to the back of your radio. You can determine the RF output power, frequency band, protocols, and physical packages. The example below shows one mobile radio model number and its specific characteristics. Example: AAM25RHC9AA1AN Table 1-1: Radio Model Number Type...
Chapter 2 Maintenance Introduction This chapter provides details about the following: Preventive maintenance (inspection and cleaning) Safe handling of CMOS and LDMOS devices Disassembly and reassembly of the radio Installation of optional retrofit kit Installation of option boards Preventive Maintenance The radios do not require a scheduled preventive maintenance program;...
When damaged parts are replaced, identical parts should be used. If the identical replacement part is not locally available, check the parts list for the proper Motorola part number. Order parts from the nearest Motorola Communications parts center listed in Chapter 1, Introduction.
Dismantling Tool If a unit requires more complete testing or service than is customarily performed at the basic level, send the unit to a Motorola Authorized Service Center. (See Chapter 1, Introduction for a list of regional service centers.) The following disassembly procedures should be performed only if necessary.
Maintenance Dismantling Tool Figure 2-1: Typical Control Head Removal 3. Pull the control head away from the radio assembly as shown in Figure 2-2. Flexible Connection Figure 2-2: Flexible Connection Removal 4. Remove the flexible connection from the socket on the control head board. 2.6.2 Top Cover Removal 1.
Maintenance 3. Lift the top cover from the chassis. Dismantling Tool Figure 2-3: Top Cover Removal 2.6.3 Transceiver Board Removal 1. Remove six screws (nine for LowBand) from the diecast cover using the T20 TORX™ driver as shown in Figure 2-4. 2.
Maintenance 3. Slowly lift the transceiver board on the edge at the front of the radio (the edge that mates with the control head) and pull gently toward the front of the radio as shown in Figure 2-5. Take care to slide the antenna connector and power connector out of the chassis towards the front.
Maintenance device may have been over-stressed as well. Handle the transceiver board per the procedure for “Safe Handling of CMOS and LDMOS Devices”, Section 2.3. 2. If removing the transceiver board, the thermal pad material under the two Final stage devices (Q1402 and Q1403) on the radio chassis has been pulled up such that the radio chassis is exposed through the thermal pad, then the defective thermal pads must be removed and replaced.
Page 20
Maintenance Figure 2-6: Control Head Back Housing Removal 2. Press the dismantling tool until the snap connectors on the side of the back housing release from the control head. 3. Disconnect the speaker socket. Figure 2-7: Control Head Board Knob Removal 4.
Maintenance Figure 2-8: Board, Keypad and Speaker Removal 6. Remove the speaker from the control head housing. • • 2.6.5 CDM1250, CDM1550, CDM1550 LS, and CDM1550 Control Head Disassembly 1. Dismount the control head housing from the back housing as described for control head CDM750, Figure 2-6.
2-10 Maintenance 5. Remove the display from the control head housing. Note: DO NOT touch or contaminate the conductive pads on the under side of the keypad or the conductive contacts on the printed circuit board. Radio Assembly 2.7.1 CDM750 Control Head 1.
Maintenance 2-11 5. Torque the six screws to 17 in lbs. (1.9 NM) using the T20 TORX™ driver. Begin with the two screws located in the middle of the chassis followed by the four outer screws. Since the screws usually take a set, torque the screws a second time (1.9 NM) in the same order. 6.
2-12 Maintenance Figure 2-10: Top view of the LowBand radio chassis and die cast cover showing the screw sequence 2.7.4 Control Head Fitting 1. Align the “0” mark on the flex with the “0” mark on the chassis to the socket on the radio assembly as shown in Figure 2-2.
Service Aids 2-19 2.13 Service Aids Table 2-1 lists service aids recommended for radio maintenance. Table 2-1: Service Aids Motorola Part Description Application RLN4460 Portable Test Set Enables connection to audio/accessory jack. Allows switching for radio testing. HVN9025 Customer Programming Soft- Programs customer option and channel data.
Table 2-2 lists test equipment required to service these and other two-way radios. NOTE While all of these items are available from Motorola, most are standard shop equipment items, and any equivalent item capable of the same performance may be substituted for the item listed.
Service Aids 2-21 2.15 Programming Test Cable Configuring and Wiring P1 (Male) J1 (Female) To Radio To RIB Test Set RLN4008 1000 50mm Cable 1000 50mm Cable J2 (Female) To Mobile Radio Accessory Connector Viewed from Front (pin end) of Connector Figure 2-11: Programming/Test Cable AARKN4083_ J2 Mobile Radio...
Chapter 3 Transceiver Performance Testing General These radios meet published specifications through their manufacturing process by utilizing high- accuracy, laboratory-quality test equipment. The recommended field service equipment approaches the accuracy of the manufacturing equipment with few exceptions. This accuracy must be maintained in compliance with the manufacturer’s recommended calibration schedule.
Transceiver Performance Testing Table 3-2: Initial Equipment Control Settings Service Monitor Test Set Power Supply Monitor Mode: Power Monitor Spkr set: A Voltage: 13.2Vdc RF Attn: -70 Spkr/load: Speaker DC On/Standby: Standby AM, CW, FM: FM PTT: OFF Volt Range: 10V Oscilloscope Source: Mod Current: 2.5A Oscilloscope Horiz: 10mSec/Div...
Page 37
Transceiver Performance Testing To enter test mode: 1. Turn the radio on. 2. Within ten seconds after the self test is complete, press button P2, five times in succession. 3. After “CSQ CHXX SP25” appears in the display, the radio is on channel XX*, carrier squelch mode, 25 kHz channel spacing.
Page 38
Transceiver Performance Testing Table 3-3: Test Environments No. of Description Function Beeps Carrier Squelch RX: if carrier detected TX: mic audio Tone RX: unsquelch if carrier and tone (192.8Hz) detected Private-Line TX: mic audio + tone (192.8Hz) Digital RX: unsquelch if carrier and digital code (131) detected Private-Line TX: mic audio + digital code (131) Dual-Tone...
Page 39
Transceiver Performance Testing Table 3-5: Test Frequencies Test LowBand Test LowBand LowBand UHF 450- UHF 450- Test Channel Range 1 UHF 403- Channel Range 2 Range 3 520 MHz 527 MHz Mode High 29.7 - 36 470 MHz Low Power 36 - 42 MHz 42 - 50 MHz (VMOS)
Page 40
Transceiver Performance Testing Table 3-6: Transmitter Performance Checks Test Name Communications Analyzer Radio Test Set Comment Reference Mode: PWR MON TEST MODE, PTT to Frequency error: Frequency 4th channel test frequency* Test Channel 4 continuous ±150 Hz VHF, Monitor: Frequency error carrier squelch (during the ±150 Hz UHF...
Page 41
Transceiver Performance Testing Table 3-6: Transmitter Performance Checks (Continued) Test Name Communications Analyzer Radio Test Set Comment PL/DPL As above TEST MODE, As above Deviation: Modulation 4th channel test frequency* Test Channel 4 0.25-0.5 kHz (12.5 BW to narrow kHz Ch. Sp.). 0.4-0.8 kHz (20 kHz Ch.
Page 42
Transceiver Performance Testing Table 3-7: Receiver Performance Checks Test Name Communications Analyzer Radio Test Set Comment Reference Mode: PWR MON TEST MODE, PTT to Frequency error to Frequency 4th channel test frequency* Test Channel 4 continuous be ±150 Hz VHF Monitor: Frequency error carrier squelch (during the...
Chapter 4 Radio Programming and Tuning Procedures Introduction This chapter provides an overview of the Customer Programming Software (CPS) and tuner program designed for use in a Windows 95/98/NT environment. An installation instruction manual is also included with each kit. Table 4-1: Software Installation Kit Radio Tuning Setup Description Kit Number...
Page 44
Radio Programming and Tuning Procedures +13,2VDC Power Supply Programming Cable AARKN4081 Tx Data Rx Data DB25 ZWG0130339-0 Figure 4-2: CPS Programming Setup Cable with Internal RIB Adapter Programming Cable Cable AARLN4853 AARKN4081 Tx Data Rx Data DB25 +13,2VDC Power Supply ZWG0130340-0 Figure 4-3: CPS Programming Setup Cable with Internal RIB and Rear Adapter Cable...
Radio Programming and Tuning Procedures Radio Tuning Setup A personal computer (PC), Windows 95/98/NT, and a tuner program are required to tune the radio. To perform the tuning procedures, the radio must be connected to the PC, radio interface box (RIB), and test equipment setup as shown in Figure 4-4.
Radio Programming and Tuning Procedures Transmitter Tuning The following sub-sections contain the procedures to tune the radio transmitter. These procedures include: Power Amplifier (PA) Bias Tuning Battery Threshold Tuning Reference Oscillator Warp DAC Tuning (LowBand radios only) Transmit Power Tuning Power Amplifier (PA) Voltage Limit Tuning (VHF 1-25W and UHF 1-25W LDMOS radios only) Modulation Balance Attenuation VCO Attenuation...
Radio Programming and Tuning Procedures Table 4-3: PA Bias Specifications* Voltage Bias 1 Bias 2 Bias 3 RF Band PA Type Value Current Current Current UHF (403-470 MHz) 25-40W 100-150mA 130-170mA Not Used UHF (403-470 MHz) 1-25W Not Used 130-170mA Not Used UHF (450-512 MHz) 25-40W...
Radio Programming and Tuning Procedures 4.4.4 Transmit Power Tuning Note: 1. Tuning of the PA BIAS must be performed first. 2. DAC Tuning must be performed first (LowBand radios only). 3. IMPORTANT: To set the transmitter power for customer applications use the Cus- tomer Programming Software (CPS).
Radio Programming and Tuning Procedures 4.4.6 Modulation Balance Attenuation Note: 1. When using test box RLN4460B/C, inject the signal into the radio at the METER IN terminal and set the METER IN selector switch to “VOL”. 2. Tuning of the transmit power and reference oscillator warp must be performed first.
Radio Programming and Tuning Procedures 4.4.7 VCO Attenuation Note: 1. Tuning of the modulation balance must be accomplished first. The transmit devi- ation Limit softpot sets the maximum deviation of the carrier. Tuning is performed for 12.5 kHz, 20 kHz, and 25 kHz channel spacing. Tuning for 25 kHz channel must be done first for all frequency points.
4-10 Radio Programming and Tuning Procedures 4. Note the deviation obtained. 5. Adjust the slider, adjust the spin control or key in softpot values for the frequency point until the deviation is within the range as defined in the Table 4-6 on page 4-9. Press ENTER to confirm the selection.
Radio Programming and Tuning Procedures 4-11 4.4.11 DTMF Deviation Tuning This tuning option controls the dual-tone, multi-frequency (DTMF) deviation. Note: Modulation balancing and VCO attenuation must be performed prior to this tuning operation. Not doing so will result in the wrong deviation value being obtained while tuning the DTMF.
4-12 Radio Programming and Tuning Procedures 4.5.1 Front End Filter Tuning Note: 1. Tuning is normally not required. It should only be performed if a radio has poor sensitivity or pre-selector parts have been replaced. Radios are only tuned at one softpot frequency (See Table 4-7 through Table 4-12).
Page 55
Radio Programming and Tuning Procedures 4-13 Table 4-9: Default Softpot Values for UHF (403-470 MHz/ 40W) Frequency Point Softpot Value (Decimal) Table 4-10: Default Softpot Values for UHF (450-512 MHz/ 40W) Frequency Point Softpot Value (Decimal) Table 4-11: Default Softpot Values for UHF (450-512 MHz/ 25W - VMOS) Frequency Point Softpot Value (Decimal)
Page 56
4-14 Radio Programming and Tuning Procedures Table 4-12: Default Softpot for UHF (450-512 MHz/ 25W - LDMOS) Frequency Point Softpot Value (Decimal) Perform the front end filter tuning procedure as follows: 1. Under the Rx Align menu, select the Front End Filter option. 2.
4-16 Radio Programming and Tuning Procedures Table 4-15: Rated Volume Deviation Values Channel Spacing Rated System Deviation Signal Generator Deviation 12.5 kHz 2.5 kHz 1.5 kHz 20 kHz 4.0 kHz 2.4 kHz 20 kHz (LowBand 20 kHz 5.0 kHz 3.0 kHz systems in North America) 25 kHz 5.0 kHz...
Page 59
Radio Programming and Tuning Procedures 4-17 Manual Squelch Tuning: 1. Under the Rx Align menu, select Squelch Atten. Select either Squelch Atten 12.5 kHz, Squelch Atten 20 kHz or Squelch Atten 25 kHz channel spacing variations. 2. Apply an RF signal modulated with a 1 kHz tone at 60% rated deviation listed in Table 4-16 for current frequency point (F1 being the first) of 10dB SINAD.
Page 60
4-18 Radio Programming and Tuning Procedures Notes...
Chapter 5 Power Up Self-Test Error Codes - Conventional Radios Turning on the radio starts a self-test routine that checks the RAM, ROM checksum, EEPROM hardware, and EEPROM checksum. If these checks are successful, the radio generates two high- pitched self-test pass tones, or a musical tone (selected in CPS). If the self-test is not successful, one low-pitched tone is heard.
Power Up Self-Test CDM1550 PassPort Tone Options • In order to provide more detailed information about the radio’s state to a user or service technician various tones and display options are available. One Tone option is a short low pitched tone that sounds whenever the radio loses contact for any reason with its registered PassPort site and begins to search for another site.
Power Up Self-Test CDM1550 Special Diagnostic Functions • Some special diagnosis functions can be turned on "as needed" by accessing the "Service Menu". In order to enter this menu please proceed as follows 1) Press the Menu Key. (You don't need to be registered). 2) Quickly press the v then the w key.
Power Up Self-Test CPS/PPCPS Programming Setup The CPS/PPCPS programming setup, shown in Figure 5-1:, is used to program the radio codeplug. Note: Refer to appropriate program on-line help files for the codeplug programming procedures. Radio Program Cable HKN9217 NOTE: Ribless Programming Cable is part number RKN4075 Tx Data DB15...
Accessories 6.1.8 Desktop HPN4002 Power Supply and Cable, Desktop, 1-25W Non EMC HPN4001 Power Supply and Cable, Desktop, 25-60W Non EMC GLN7318 Tray, Desktop without Speaker GLN7326 Tray, Desktop with Speaker NTN7373_R Linecord, US, (3060665A04) Packaged 6.1.9 Installation GKN6272 Relay Alarm and Cable, External HLN9457 Accessory Connector Kit (includes 16 connector pins, [5] 8-inch wires with pins attached, and an extra housing)
Page 69
Accessories 3886133B05 3886133B06 Scan 3886133B11 3886133B12 3886133B14 Aux 1 3886133B15 Aux 2 3886133B16 Hi/Lo 3886133B35 Data CDM1250/CDM1550/CDM1550•LS/CDM1550•LS 3886134B03 3886134B04 3886134B05 3886134B06 3886134B08 3886134B09 Home 3886134B10 Scan 3886134B12 3886134B13 3886134B14 3886134B15 H & L 3886134B16 3886134B17 3886134B18 3886134B19 Light 3886134B20 Zone 3886134B21 Call 3886134B22...
Page 70
Accessories 3886134B23 Aux 2 3886134B24 Stat 1 3886134B25 Stat 2 3886134B26 Stat 3 3886134B27 Msg 1 3886134B28 Msg 2 3886134B29 Msg 3 3886134B30 Hi/Lo 3886134B33 V Str 3886134B37 Memo 3886134B38 Call 1 3886134B39 Call 2 3886134B40 Call 3 3886134B42 X-Pand 3886134B46 Phone 3886134B54...
Accessories Error Codes - PassPort For the purpose of this document the phrase “PassPort Trunking Controller Board” and its acronym “PTCB” are used. Table 6-1: Power-up Display Codes (PassPort Trunking Controller Board) If the error code then, there is To correct the problem... displayed is...
7-10 Model Chart and Test Specifications 7.12 Specifications General Specification LowBand Model Numbers: AAM25BKC9AA1_N AAM25KHC9AA1_N AAM25RHC9AA1_N AAM25CKC9AA1_N AAM25KKC9AA1_N AAM25RKC9AA1_N AAM25DKC9AA1_N AAM25KHD9AA2_N AAM25RHD9AA2_N AAM25BKD9AA2_N AAM25KKD9AA2_N AAM25RKD9AA2_N AAM25CKD9AA2_N AAM25KHF9AA5_N AAM25RHF9AA5_N AAM25DKD9AA2_N AAM25KKF9AA5_N AAM25RKF9AA5_N AAM25BKF9AA5_N AAM25KHF9DU6_N AAM25SHC9AA1_N AAM25CKF9AA5_N AAM25KKF9DU6_N AAM25SKC9AA1_N AAM25DKF9AA5_N AAM25KHF9DP5_N AAM25SHD9AA2_N AAM25KHF9DP6_N AAM25SKD9AA2_N AAM25KKF9DP6_N...
Page 83
Model Chart and Test Specifications 7-11 General Specification LowBand Dimensions (L X W X H) Low power (1-25W): CDM750 6.97” X 6.93” X 2.2” (177mm X 176mm X 56mm) CDM1250 7.32” X 7.05” X 2.34” (186mm X 179mm X 59mm) CDM1550 7.4”...
Page 84
7-12 Model Chart and Test Specifications General Specification LowBand FCC Description: AZ492FT1627 (40-60W, AZ492FT3796 (25W) AZ492FT4835 (25W, 29.7-36 MHz) AZ492FT3795 (45W) 403-470 MHz) AZ492FT1628 (40-60W, AZ492FT4830 (40W, 36-42 MHz) 403-470 MHz) AZ492FT1626 (40-60W, AZ492FT4829 (25W, 42-50 MHz) 450-512 MHz) AZ492FT4836 (40W, 450-512 MHz) Operating Temperature -30 to 60...
Page 85
Emission per FCC Part 15: -47 dBm >1 Ghz Specifications subject to change without notice. All electrical specifications and methods refer to EIA/ TIA 603 standards. CDM Series radios meet or exceed requirements of MIL STD 810 C, D, E.
Page 86
7-14 Model Chart and Test Specifications NOTES...
Low Level Expander: slight amount of volume expansion; used to improve the signal to noise ratio. Low-Speed Handshake: 150 baud digital data sent to the radio during trunked operation while receiving audio. Trunked Signaling Protocol using low-speed data. Registered trademark of E.F. Johnson Company. Motorola Data Communication.
Page 88
Glossary-2 Glossary Glossary of Terms MRTI Motorola Radio-Telephone Interconnect: a system that provides a repeater connection to the Public Switched Telephone Network (PSTN). The MRTI allows the radio to access the telephone network when the proper access code is received.
Page 89
Glossary Glossary-3 Glossary of Terms Squelch Muting of audio circuits when received signal levels fall below a pre-determined value Standby Mode An operating mode whereby the radio is muted but still continues to receive data System Central Main control unit of the trunked dispatch system; handles ISW and OSW Controller messages to and from subscriber units (see ISW and OSW).