Page 2
Document Revision History Title: OKIFAX5750/5950 Maintenance Manual Revision Revision Change Item Comments Number Date Author 1999-01 ISSUE E3 Sato 2000-04-20 Add Appendix J. E3 Sato 2000-05-16 Add Appendix K. E3 Endo 41285901TH Rev.3...
Page 3
PREFACE This manual is intended to be used for installing and maintaining OKIFAX 5750/5950 facsimile transceiver. Maintenance of the OKIFAX 5700/5900 is assumed to be conducted at the following levels: • Assembly-level maintenance for mechanical portions • Unit-level maintenance for electrical at portions CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED.
Contents 1. GENERAL INFORMATION ................10 General Performance ......................10 General User’s Functions ....................13 General Maintenance Functions ..................16 General Appearance ......................18 Basic Performance Specifications ..................20 Reports and Lists ......................31 1.6.1 Configuration Report (List of Setting) ..............31 1.6.1.1 Difference From OKIFAX5700/5900 ............
Page 5
2. INSTALLATION PROCEDURE ............... 107 A. Setup Information..................107 General ........................... 107 Site Selection ........................109 Unpacking ........................111 Contents Identification ....................113 Installation of Attachments ....................114 AC Cord Connection ....................... 119 Telephone and Line Connection ..................120 Pcking for Shipment ......................120 B.
Page 6
Fundamentals of the Electro-Photographic Process ............264 Actual Electo-photographic Process ................266 Boards and Units ......................267 Overall Dimension and Mechanical Structure of OKIFAX 5750/5950 ......268 4. MECHANICAL DISASSEMBLY AND REASSEMBLY ........270 Precautions for Parts Replacement ................270 Tools ..........................
Page 7
6.19.1 G3 Service Code List ..................328 6.19.2 G4 Service Code Lists ..................331 6.19.3 Internet-Fax Service Code List ................334 7. TROUBLESHOOTING AND REPAIR FOR OKIFAX 5750/5950 ....336 Overall Troubleshooting Flow Chart ................338 No LCD Operation ......................339 Alarm LED On .........................
Page 8
7.11 LED Test ......................... 350 7.12 Tone Send Test ....................... 351 7.13 High-speed Modem Test ....................352 7.14 MF Send Test ........................354 7.15 Tone (TEL/FAX) Send Test ....................355 7.16 No Acoustic Line Monitor ....................356 7.17 Power Supply Unit ......................357 7.18 No Document Feeding ....................
Page 9
Appendix C CIRCUIT DIAGRAMS AND PARTS LIST ........525 Appendix D MECHANICAL EXPANDED VIEW DRAWING AND PARTS LIST 688 Appendix E BOARD LAYOUT OKIFAX 5750/5950 ........704 Appendix F SECOND PAPER FEEDER MAINTENANCE MANUAL ..... 733 Appendix G PC-LOADING ................752 Appendix H RMCS SYSTEM MANUAL (For Model 30) ........
• 128 mm to 356 mm Length setting: Long documents (1500 mm) are also available. (7) Automatic document feeder (ADF) • 50 sheets (NA Letter/A4-size: 20-lb/75gm Oki Data recommended paper) • 30 sheets (NA Letter/A4-size: 16 to 28-lb/60 to 105gm) (8) Recording paper •...
Page 11
(12) Scanning resolution a) Horizontal: • 300 dot per inch Note: 600 dpi x 15.4 mm (600 dpi x 600 dpi)*; copy is available. * In case 8 MB option memory is installed. b) Vertical: • 300 dot per inch, 15.4, 7.7, and 3.85 lines per mm Note: 300 dpi x 300 dpi (600 dpi x 600 dpi)*;...
Page 12
(20) Transmission speed • 2.5 sec. per sheet of ITU-T No.1 evalution test chart (for OKIFAX 5950) • 3.0 sec. per sheet of ITU-T No.1 evalution test chart (for OKIFAX 5750) Note: This is Phase C at 3.85 line/mm and 33.6 kbps.
(3) Delayed feeder transmission (4) Memory transmission • 40 sessions (5) Delayed memory transmission (within 3 days) • 20 specified times for OKIFAX 5750 • 30 specified times for OKIFAX 5950 (6) Sequential broadcast (Memory) • 150 stations for OKIFAX 5750 •...
Page 14
(9) Automatic alternate selecting call (FAX No. + FAX No. can be registerd in one-touch keys). • OKIFAX 5750: Speed Dial (1 to 40) are assigned to one-touch keys. • OKIFAX 5950: Speed Dial (1 to 80) are assigned to one-touch keys.
Page 15
In case of 8 dot/mm x 3.85 lines/mm → 300 dot/inch x 784 lines/inch (15) Auto dialing • Speed dialing: OKIFAX 5750; 1 to 140 (1 to 40 are assigned to one-touch keys.) OKIFAX 5950; 1 to 230 (1 to 80 are assigned to one-touch keys.) • Group dialing; 20 groups •...
General Appearance Figure 1.4.1 shows the general appearance of the OKIFAX 5750/5950. Stacker-Document Operation Panel Tray-Document Tray-Paper Figure 1.4.1 General Appearance of OKIFAX 5750/5950 18 / 41285901TH Rev.3...
Page 19
Figure 1.4.2 Control Panel of OKIFAX 5750/5950 19 / 41285901TH Rev.3...
Page 21
3) Weight, thickness and condition: Same as above Note: One single sheet should be loaded on the manual paper feeder for one occation. For best results use Oki Data recommended papers 1) Xerox 4200 (20-lb/75gm base weight paper) 21 /...
Page 22
Item Specifications Recording paper cassette Up to 250 sheets/cassette First cassette (Oki Data recommended paper) Second cassette (option) Up to 500 sheets/cassette (Oki Data recommended paper) Effective recording paper Printing area Recording paper feeding direction 1) Printable area Printable area...
Page 23
Item Specifications 2) Guaranteed printing area Guaranteed printing area 14 inch 13 inch Letter Size A4 Size Legal Size Legal Size inch inch inch inch 279.4 11.7 355.6 13 330.2 8.27 210 10.5 266.7 11.2 284.3 13.5 342.9 12.5 317.5 203.2 7.77 197.3 203.2...
Page 24
LCD display will show “MSG. IN MEMORY”, and the Alarm LED turn on. Minimum scan line time for 0 ms, when receiving in ECM mode of from an Oki receiving Data facsimile. 5 ms at 15.4 line/mm or 7.7 line/mm and 10 ms at 3.85 line/mm when receiving from a non-Oki Data facsimile or non-ECM mode.
Page 25
The modem automatically selects transmission speed according to the line condition. 1) ITU-T Rec. T.30 Protocol 2) Oki special protocol (speed protocol) The T.30 handshaking procedure will be conducted at message transmission speed instead of 300 baud, during transmission multi-page.
Page 26
Specifications 2.5 seconds at 33.6 kbps with JBIG for OKIFAX 5950 Image transmission time and 3.0 seconds at 33.6 kbps for OKIFAX 5750 per sheet of ITU-T No.1 evaluation test chart. Note: This speed denotes the time interval corre- sponding to Phase C (message transmission phase) as referred to in ITU-T T.30.
Page 27
Note1: Hardware is standard and software is option for Bi-Centro interface. Note2: For details, see Product Spec. “MFP PC Interface Kit”. • This function can be used for OKIFAX 5750/5950 network printer service. The OkiHSP NIC (Network Network print kit (option) Interface Card) Ethernet Adapter used for OKIFAX...
Page 28
Item Specifications • Installing the NIC card for OKIFAX 5750/5950 provides Network print service as an option. 1) Network 3.1x, 4.1x 2) TCP/IP 3) Windows NT/95/98/3.1 4) T600dpi, 10 ppm Note: For details, see Product Spec. “Network Print Service” This function can be used when Option LAN board is Internet FAX Kit: E-mail type installed.
Page 29
8-MB option memory mounted. Note: For details, see Product Spec. “ 600dpi Com- munication”. • G4 communication supports Oki mode relay broad- Relay Broadcast Function cast only. • G3 communication supports both Oki mode relay broadcast and F code relay broadcast.
Page 30
Item Specifications Ambient condition Temperature and Humidity In operation Power off mode During Storage Unit °F Temperature 32 - 110 14 - 110 50 - 90 (0 - 43) (-10 - 43) (°C) (10 - 32) Humidity 10 - 90 10 -90 20 - 80 °F...
Reports and Lists This section presents the formats of reports and lists referred in the preceeding paragraphs, with some example for reference purpose for US/CANADA/INT’L version. Brief descriptions for the items and sample data are given for the reader’s convenience in understanding the meaning and purpose thereof, except for those which are seemed self explanatory.
1.6.1.1 Difference From OKIFAX5700/5900 (*1 to *7 coincide with the notes on the example of the report image.) *1 To be described when ISDN/G3 option is installed. *2 Added descriptions due to the addition of relay broadcasting station function. *3 To be described only when G3 option is installed. *4 To be described when either TYPE1 or TYPE2 of NIC card is installed.
1.6.2 Function List Method: This list can be printed out manually from the report operation. The list is printed out user function only and does not print technical function. 1.6.2.1 Difference from OKIFAX5700/5900 (*1 to *12 coincide with the notes on the example of the report image.) *1 To be described when LAN option (TYPE2) is installed, or if the Account No.
1.6.2..2 Report Image FUNCTION LIST P1 12/24/2000 22:00 ID=0dc Takasaki TO ACCESS PROGRAM MENU ITEMS: -PRESS THE MENU KEY -TO LOCATE A MENU ITEM, USE THE UP-DOWN ARROW KEY -SELECT THE MENU ITEM USING EITHER THE ENTER OR RIGHT ARROW KEYS TO QUICKLY ACCESS A SPECIFIC "SETUP"...
Page 38
FUNCTION LIST P2 12/24/2000 22:00 ID=0dc Takasaki MENU SETUP CLOCK ADJUSTMENT < 00 > CLOCK ADJUTMENT ID/PASSWORD PRG. < 01 > TSI/CSI < 02 > TSI/CSI(G3 OPTION) < 03 > SENDER ID < 04 > PERSONAL BOX < 05 > MEM.
Page 39
FUNCTION LIST P3 12/24/2000 22:00 ID=0dc Takasaki MENU SETUP INCOMING OPTIONS < 60 > INCOMING RING OFF/ON/DRC < 61 > REMOTE RECEIVE OFF/00-99/**/## < 62 > T/F TIMER PRG. 20/35 SEC < 63 > CONTINUOUS TONE ON/OFF < 64 > PC/FAX SWITCH ON/OFF <...
1.6.3 Help Report Output the following new report by pressing HELP key while the device is in standby state. Following this report, output conventional function list. (4 sheets in total) 1.6.3.1 Report Image (Conditions for descriptions) (1) If the line for descriptions is in blank, don’t move up descriptions in the following lines. (Keep the blank line blank.) HELP REPORT 12/24/2000...
Descriptions: Five pages for OKIFAX 5750 and eight pages for OKIFAX 5950. Speed Dial: Up to 140 for OKIFAX 5750, up to 230 for OKIFAX 5950 1. Title of the report 2. Date and time when the report was printed 3.
Page 42
TELEPHONE DIRECTORY P1 12/24/1999 17:05 ID=OKI LOCATION ID TEL NO G3-ECHO / G3-RATE / MODE 1 OKI DATA SYS1 LOC# 1234567890123456789012345678901234567890 33.6 ALT# 0101 2 OKI DATA SYS2 LOC# 0002 33.6 ALT# 0102 3 OKI DATA SYS3 LOC# 0003 33.6...
Page 43
TELEPHONE DIRECTORY P2 12/24/1999 17:05 ID=OKI LOCATION ID TEL NO G3-ECHO / G3-RATE MODE 31 OKI DATA SYS31 LOC# 1234567890123456789012345678901234567890 [12:12] 33.6 ALT# 0010 32 OKI DATA SYS32 LOC# 0010 [12:12] 33.6 ALT# 0010 33 OKI DATA SYS33 LOC# 0010 [17:12] 33.6...
Page 44
TELEPHONE DIRECTORY P3 12/24/1999 17:05 ID=OKI LOCATION ID TEL NO G3-ECHO / G3-RATE MODE 61 OKI DATA SYS61 LOC# 1234567890123456789012345678901234567890 33.6 62 OKI DATA SYS62 LOC# 0002 33.6 63 OKI DATA SYS63 LOC# 0003 33.6 64 OKI DATA SYS64 LOC# 0004 33.6...
Page 45
TELEPHONE DIRECTORY P4 12/24/1999 17:05 ID=OKI LOCATION ID TEL NO G3-ECHO / G3-RATE MODE 91 OKI DATA SYS91 LOC# 1234567890123456789012345678901234567890 33.6 92 OKI DATA SYS92 LOC# 0002 33.6 93 OKI DATA SYS93 LOC# 0003 33.6 94 OKI DATA SYS94 LOC# 0004 33.6...
Page 46
TELEPHONE DIRECTORY P5 12/24/1999 17:05 ID=OKI LOCATION ID TEL NO G3-ECHO / G3-RATE MODE 121 OKI DATA SYS121 LOC# 1234567890123456789012345678901234567890 33.6 122 OKI DATA SYS122 LOC# 0002 33.6 123 OKI DATA SYS123 LOC# 0003 33.6 124 OKI DATA SYS124 LOC# 0004 33.6...
Page 47
TELEPHONE DIRECTORY P1 12/24/1999 17:05 ID=OKI LOCATION ID TEL NO G3-ECHO / G3-RATE / MODE 1 OKI DATA SYS1 LOC# 1234567890123456789012345678901234567890 33.6 ALT# 0101 2 OKI DATA SYS2 LOC# 0002 33.6 ALT# 0102 3 OKI DATA SYS3 LOC# 0003 33.6...
Page 48
TELEPHONE DIRECTORY P2 12/24/1999 17:05 ID=OKI LOCATION ID TEL NO G3-ECHO / G3-RATE MODE 31 OKI DATA SYS31 LOC# 1234567890123456789012345678901234567890 [12:12] 33.6 ALT# 0010 32 OKI DATA SYS32 LOC# 0010 [12:12] 33.6 ALT# 0010 33 OKI DATA SYS33 LOC# 0010 [17:12] 33.6...
Page 49
TELEPHONE DIRECTORY P3 12/24/1999 17:05 ID=OKI LOCATION ID TEL NO G3-ECHO / G3-RATE MODE 61 OKI DATA SYS61 LOC# 1234567890123456789012345678901234567890 33.6 ALT# 0010 62 OKI DATA SYS62 LOC# 0002 33.6 ALT# 0010 63 OKI DATA SYS63 LOC# 0003 33.6 ALT# 0010...
Page 50
TELEPHONE DIRECTORY P4 12/24/1999 17:05 ID=OKI LOCATION ID TEL NO G3-ECHO / G3-RATE MODE 91 OKI DATA SYS91 LOC# 1234567890123456789012345678901234567890 33.6 92 OKI DATA SYS92 LOC# 0002 33.6 93 OKI DATA SYS93 LOC# 0003 33.6 94 OKI DATA SYS94 LOC# 0004 33.6...
Page 51
TELEPHONE DIRECTORY P5 12/24/1999 17:05 ID=OKI LOCATION ID TEL NO G3-ECHO / G3-RATE MODE 121 OKI DATA SYS121 LOC# 1234567890123456789012345678901234567890 33.6 122 OKI DATA SYS122 LOC# 0002 33.6 123 OKI DATA SYS123 LOC# 0003 33.6 124 OKI DATA SYS124 LOC# 0004 33.6...
Page 52
TELEPHONE DIRECTORY P6 12/24/1999 17:05 ID=OKI LOCATION ID TEL NO G3-ECHO / G3-RATE MODE 151 OKI DATA SYS151 LOC# 1234567890123456789012345678901234567890 33.6 152 OKI DATA SYS152 LOC# 0002 33.6 153 OKI DATA SYS153 LOC# 0003 33.6 154 OKI DATA SYS154 LOC# 0004 33.6...
Page 53
TELEPHONE DIRECTORY P7 12/24/1999 17:05 ID=OKI LOCATION ID TEL NO G3-ECHO / G3-RATE MODE 181 OKI DATA SYS181 LOC# 1234567890123456789012345678901234567890 33.6 182 OKI DATA SYS182 LOC# 0002 33.6 183 OKI DATA SYS183 LOC# 0003 33.6 184 OKI DATA SYS184 LOC# 0004 33.6...
Page 54
TELEPHONE DIRECTORY P8 12/24/1999 17:05 ID=OKI LOCATION ID TEL NO G3-ECHO / G3-RATE MODE 211 OKI DATA SYS211 LOC# 1234567890123456789012345678901234567890 33.6 212 OKI DATA SYS212 LOC# 0002 33.6 213 OKI DATA SYS213 LOC# 0003 33.6 214 OKI DATA SYS214 LOC# 0004 33.6...
Page 55
TELEPHONE DIRECTORY 12/24/1999 17:05 ID=OKI LOCATION ID TEL NO G3-ECHO / G3-RATE MODE 1 OKI DATA SYS1 LOC# 1234567890123456789012345678901234567890 33.6 ALT# 0101 50 OKI DATA SYS50 LOC# 0002 33.6 100 OKI DATA SYS100 LOC# 0003 33.6 Telephone Directory (When the destination is registered by SPEED DIAL No. 1, No.50 and No.
1.6.5 Group Directory Method: This list can be printed out manually for a selected group only (Group #1 to #20) through operation. Description: 1. Title of the list 2. Date and time when the list was printed. 3. Sender ID 4.
Page 57
GROUP DIRECTORY 12/24/1999 17:04 ID=OKI TAKASAKI GROUP NO. #1=OKI DATA SYS1 LOCATION ID LOCATION ID 1 = 1234567890123456789012345678901234567890 2 = 1234567890123456789012345678901234567890 3 = OKI-SHIBAURA 4 = OKI-SHIBAURA 5 = FX-050 6 = FX-175 7 = FX-0175VP-ENHANC 8 = FX-056 9 = OKIFAX450...
Page 58
GROUP DIRECTORY P1 12/24/1999 17:04 ID=OKI TAKASAKI GROUP NO. #1=OKI DATA SYS1 LOCATION ID LOCATION ID 1 = 1234567890123456789012345678901234567890 2 = 1234567890123456789012345678901234567890 3 = OKI-SHIBAURA 4 = OKI-SHIBAURA 5 = FX-050 6 = FX-175 7 = FX-0175VP-ENHANC 8 = FX-056...
Page 59
GROUP DIRECTORY P2 12/24/1999 17:04 ID=OKI TAKASAKI GROUP NO. #1=OKI DATA SYS1 LOCATION ID LOCATION ID 141 = KAI-EIGYOU-INTL 142 = KAI-EIGYOU-GBR 143 = KAI-EIGYOU-NOR 144 = KAI-EIGYOU-SWE 145 = KAI-EIGYOU-DEN 146 = KAI-EIGYOU-GER 147 = KAI-EIGYOU-TCH 148 = KAI-EIGYOU-POL...
Page 60
GROUP DIRECTORY 12/24/1999 17:04 ID=OKI TAKASAKI GROUP NO. #1=OKI DATA SYS1 LOCATION ID LOCATION ID 1 = 1234567890123456789012345678901234567890 50 = 1234567890123456789012345678901234567890 100 = OKI-SHIBAURA Group Directory (When the destination of SPEED DIAL No. 1, No.50,and No.100 is selected by the group designation.) 60 / 41285901TH Rev.3...
1.6.6 Self Diagnosis Report Purpose: To check ROMs, RAMs and Printing function Method: The report will be manually printed out for maintenance purpose. 1.6.6.1 Difference from OKIFAX5700/5900 (*1 to *3 coincide with the notes on the example of the report image.) *1 Option memory is 2MB/4MB/8MB.
1.6.6.2 Report Image SELF DIAGNOSIS REPORT 12/24/2000 12:00 ID=0dc Takasaki MAIN BOARD CPU-ROM VERSION aaaa HASH hhhh CPU-RAM PROGRAM1 VERSION aaaa HASH hhhh PROGRAM2 VERSION aaaa HASH hhhh LANGUAGE VERSION aaaa HASH hhhh DEFAULT VERSION aaaa HASH hhhh DEFAULT TYPE MODEM VERSION hhhh...
1.6.7 G3 Protocol Dump Purpose: To allow the serviceman to obtain a list of protocol signals transferred between the transmitter and receiver. Method: The report will be manually printed out for maintenance purpose. If the previous communica- tion is G3, G3 communication protocol dump is printed out. If it is G4, the G4 communication protocol dump is printed.
Page 64
PROTOCOL DUMP P1 12/24/2000 19:00 ID=OKI TAKASAKI DATE TIME S,R-TIME DISTANT STATION ID MODE PAGES RESULT 12/24 18:56 00'33" 123456789012345678901234 0000 # PPS_MPS PPS_EOP NSF DIS TRANSMITTED FRAME 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00...
1.6.8 G4 Protocol Dump Purpose: To allow the serviceman to obtain a list of protocol signals transferred between the transmitter and receiver. Method: The report will be manually printed out for maintenance purpose. If it is G4, the G4 communication protocol dump is printed out. Descriptions: 1.
Page 67
PROTOCOL DUMP P1 12/24/2000 19:00 ID=OKI TAKASAKI DATE TIME S,R-TIME DISTANT STATION ID MODE PAGES RESULT 12/24 18:56 00'33" OKI SHIBAURA TX-G4 0000 Dch. SETUP CONN-ACK + Bch + DISC REL-C STATUS SETUP-ACK CONN + Bch + Bch. SABM CDCL...
1.6.9 Relay Broadcast Confirmation Method: The report will be sent out upon return when the distribution is completed. Descriptions: 1. Title of the report 2. Date and time when the report was printed 3. Sender ID 4. Total numbers of pages in particular communication 5.
Page 70
START TIME = 12/24 17:22 TOTAL TIME = 1:22'22" LOCATION ID PAGES RESULT LOCATION ID PAGES RESULT 1=OKIDATA SYS1 2=OKI DATA SYS2 3=OKIDATA SYS3 4=OKI DATA SYS4 5=OKIDATA SYS5 6=OKI DATA SYS6 7=OKIDATA SYS7 8=OKI DATA SYS8 9=OKIDATA SYS9 10=OKI DATA SYS10...
Page 72
START TIME = 12/24 17:22 TOTAL TIME = 1:22'22" LOCATION ID PAGES RESULT LOCATION ID PAGES RESULT 1=OKIDATA SYS1 2=OKI DATA SYS2 3=OKIDATA SYS3 4=OKI DATA SYS4 5=OKIDATA SYS5 6=OKI DATA SYS6 7=OKIDATA SYS7 8=OKI DATA SYS8 9=OKIDATA SYS9 10=OKI DATA SYS10...
Page 73
12/24/2000 19:22 ID=OKI LOCATION ID PAGES RESULT LOCATION ID PAGES RESULT 141=OKIDATA SYS141 142=OKI DATA SYS142 143=OKIDATA SYS143 144=OKI DATA SYS144 145=OKIDATA SYS145 146=OKI DATA SYS146 147=OKIDATA SYS147 148=OKI DATA SYS148 149=OKIDATA SYS149 150=OKI DATA SYS150 151=OKIDATA SYS151 152=OKI DATA SYS152...
Page 74
19:22 ID=OKI PAGES = 001 START TIME = 12/24 17:22 TOTAL TIME = 1:22'22" LOCATION ID PAGES RESULT LOCATION ID PAGES RESULT 1=12345678901234567890 50=OKI DATA SYS2 100=OKIDATA SYS3 KEYPAD 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 Relay Broadcast Confirmation Report (When the destination is specified by SPEED DIAL No.1, No.50, No.100, and KEYPAD)
(always output irrespective of the setting). Descriptions of the content of communication are same as for the Reception of Internet FAX of (1), (3)-(5) of “ 1.6.11 Activity Report” ERROR MAIL REPORT 17/02/2000 13:00 ID=Oki Data DATE TIME S,R-TIME DISTANT STATION ID MODE...
4. Total TX and total RX 5. Date of transmission or reception 6. Time when the communication started 7. Length of time for which the OKIFAX 5750/5950 was connected to the line 8. Identification of the remote station Personal ID/CSI (TSI)/Location ID/Dial number/Called TID/Calling TID 9.
1.6.11.1 Difference from OKIFAX5700/5900 (1) Describes Internet FAX, Fax2Net Email/WEB address to DISTANT STATION ID. • Character string including the lower-case alphabetic characters and symbols • Leading 24 characters • Describes Speed Dial registered address ID when transmitting Internet Fax, and Fax2Net (Email transmission, Web Retrieval).
4. Total TX and total RX time 5. Date of transmission or reception 6. Time when the communication started 7. Length of time for which the OKIFAX 5750/5950 was connected to the line 8. Identification of the remote station Personal ID/CSI(TSI)/Location ID/Dial number/Called TID/Calling TID 9.
Page 80
MESSAGE CONFIRMATION 12/24/2000 17:05 ID=OKI DATE S,R-TIME DISTANT STATION ID MODE PAGES RESULT 12/24 0'20" 123456789012345678901234 0000 IMAGE Message Confirmation (When the transmission is the normal end) 80 / 41285901TH Rev.3...
Page 81
Printed only when Error page MESSAGE CONFIRMATION 12/24/2000 17:05 ID=OKI DATE S.R-TIME DISTANT STATION ID MODE PAGES RESULT 12/24 0'20" 123456789012345678901234 0000 POSSIBLE ERROR PAGE:*001*002 IMAGE Message Confirmation (Error report) 81 / 41285901TH Rev.3...
1.6.13 Power Outage Report Purpose: To indicate AC power failure and recovery and in case of destruction of accumulated picture data in the memory. the information printed on the Power Outage Report is not printed out on the Activity report. Method: If received communications are lost due to power failure, this report is output automatically at power recovery.
Page 83
DATE TIME S,R-TIME DISTANT STATION ID MODE PAGES RESULT 12/24 10:10 123456789012345678901234 LOST 12/24 10:30 ODS TAKASAKI LOST 12/24 12:05 01'20" OKI FAX CONF=01 LOST 0000 12/24 13:00 00'20" 03-5476-4300 LOST 0000 12/24 10:50 00'20" 0495-22-5400 LOST 0000 12/24 15:00 B.C.
3. Sender ID 4. Date of transmission or reception 5. Time when the communication started 6. Length of time for which the OKIFAX 5750/5950 was connected to the line 7. Identification of the remote station 8. Mode of the communication The stored confidential box number is printed in the MODE column.
Page 85
CONFIDENTIAL RX REPORT 12/24/2000 17:05 ID=OKI DATE S,R-TIME DISTANT STATION ID MODE PAGES RESULT 12/24 01'30" 123456789012345678901234 CONF=01 0000 Confidential RX Report 85 / 41285901TH Rev.3...
1.6.15 Active Memory File Method: The report will be manually or automatically printed out for information of transmission/recep- tion data stored in the memory. When there is no stored image data in the memory at all, the Active Memory Files is not printed out. Descriptions: 1.
1.6.15.1 Difference from OKIFAX5700/5900 (1) Description of Email address or Web URL is enabled to the DISTANT STATION ID column of TRANSMISSION. • Character string containing the lower-case alphabetic characters and symbols • Speed Dial: Descriptions of maximum 24 characters. If exceeding 24 characters, description starts from the top.
Page 88
12/24/2000 19:10 ID=ODS RECEPTION ENTRIES PAGES TRANSMISSION DATE TIME DISTANT STATION ID MODE PAGES 12/24 13:00 OKI DATA SYS-1 12/24 12:03 OKI DATA SYS-2 12/24 13:00 OKI DATA SYS-3 12/24 13:05 OKI DATA SYS-4 12/24 14:00 OKI DATA SYS-5 12/24...
Page 89
ACTIVE MEMORY FILES P2 12/24/2000 19:10 ID=ODS PERSONAL BOX BOX NO. MODE ENTRIES PAGES CONF CONF CONF CONF POLL POLL POLL POLL POLL POLL POLL POLL POLL POLL POLL POLL Active Memory Files P2 (In case of more than 1 page) 89 / 41285901TH Rev.3...
12/24/2000 19:10 ID=ODS RECEPTION ENTRIES PAGES TRANSMISSION DATE TIME DISTANT STATION ID MODE PAGES 12/24 13:00 OKI DATA SYS-1 12/24 15:30 OKI DATA SYS-9 12/24 15:50 OKI DATA SYS-10 12/24 16:10 OKI DATA SYS-11 12/24 16:30 OKI DATA SYS-12 12/24...
1.6.16 Broadcast Entry Report Method: The report will be manually or automatically printed out. Descriptions: 1. Title of the report 2. Date and time when the report was printed 3. Sender ID 4. Required transmission address (Speed dial) 5. Registered location ID 6.
Page 95
159=KAI-SISYA-NOR 160=KAI-SISYA-SWE 161=KAI-SISYA-DEN 162=KAI-SISYA-GER 163=KAI-SISYA-TCH 164=KAI-SISYA-POL 165=KAI-SISYA-AUT 166=KAI-SISYA-BEL 167=KAI-SISYA-FRE 168=KAI-SISYA-ESP 169=KAI-SISYA-GRE 170=KAI-SISYA-AUS 171=KAI-SISYA-SIN 172=KAI-SISYA-HNG 173=OKI DATA USA 174=OKI DATA INTL 175=OKI DATA BGR 176=OKI DATA IRL 177=OKI DATA NOR 178=OKI DATA SWE 221=ABCDEFGHIJ12345 222=ABCDEFGHIJ23456 223=ABCDEFGHIJ34567 224=ABCDEFGHIJ45678 225=ABCDEFGHIJ56789 226=ABCDEFGHIJ67890 227=ABCDEFGHIJ78901 228=ABCDEFGHIJ89012...
ID=ODC PERSONAL BOX = 10 LOCATION ID LOCATION ID 1 = 1234567890123456789012345678901234567890 10 = OKI DATA 20 = ODS 1.6.19 G3 Log Report Newly outputs debug log information by the firm of G3 option board. Report format is identical with MCNT and the log information by the firm of G4 option.
1.6.20 NIC Configuration Refer to the “Internet FAX System Specifications.” NIC CONFIGURATION (TYPE 1 OEL Version) 09/22/2000 16:54 ID=OKIDATA CORP.E8S (FAX&MFP S/W) MLETB08 Version 1.0.2 TCP/IP status IP address : 202.250.103.63 Subnet Mask : 255.255.255.0 Gateway addr : 202.250.103.254 NetWare status NWPrint mode: PSERVER Packet type : 802.3 Metwork no.
Page 99
NIC CONFIGURATION (TYPE 1 ODA Version) 09/14/2000 11:54 ID=OKIDATA CORP.E8S (FAX&MFP S/W) +----------------------------------------------------------------------------------+ General Infomation +----------------------------------------------------------------------------------+ Network Card Name : OkiLAN 7100e+ MAC Address : 0080921E63FE Firmware Version : 1.1.0 Link Status : OK (10BASE-T Half) Network Status Unicast Packets Received : 153 Packets Transmitted : 16879 Total Packets Received : 460613...
1.6.22 E-mail Maintenance Report E-mail Maintenance Function When EMAIL MAINTENANCE=ON (Setting by service personnal), e-mail is transmitted at 00:00 a.m. every day the following image format. 12/24/1999 12:00 PERSONAL ID =0dc Takasaki TEL NO. =609-222-1234 TEL NO.(G3 OPTION) =609-333-4567 MAIN BOARD CPU-ROM VERSION aaaa...
1.6.24 Output Conditions of Various MCF Reports During Transmission 1.6.24.1 Difference from OKIFAX5700/5900 • Describes the results of broadcast transmission to respective addresses to the Activity Report. • One-line description of “MODE=B.C. RESULT=COMP” used to be made to the Activity Report is cancelled.
1.6.24.3 Reports to be output upon canceling communication by pressing STOP Key Setting Automatic Output Report Image in MCF Setting Item Described together ERR. BROADCAST with MCF (MULTI) (SINGLE) (MULTI) Each Address (with picture) with picture Broadcast of — (B.C.STOP) —...
1.6.24.5 Reports to be output when the communication is completed normally. Setting Automatic Output Report Image in MCF Setting Item Described together ERR. BROADCAST with MCF (MULTI) (SINGLE) (MULTI) Each Address (with picture) with picture — Broadcast communication (During address transmission) —...
INSTALLATION PROCEDURE Setup Information General The following flowchart outlines the installation procedure. Site selection (See 2.2) Unpacking (See 2.3) Contents identification (See 2.4) Installation of attachments (See 2.5) AC cord connection (See 2.6) Telephone and line connection (See 2.7) Packing for shipment (See 2.8) General procedure key operation (See 2.9.1)
Page 108
Off-line tests (See 2.9.9) On-line tests (See 2.9.10) Installation of optional units (See 2.10) #1: For operation and registration, see OKIFAX 5750/5950 Handbook. #2: Memory board, G4 option board, LAN option board, Second cassette unit etc.,. 108 / 41285901TH Rev.3...
Site Selection INSTALLATION Precautions for Installation (1) Fluctuation in line voltage • 120VAC (102V to 127V) • 230VAC (198V to 264V) (2) Room temperature • 50 to 90°F (10 to 32°C) (3) Humidity • 20 to 80% RH (4) Operating environment •...
Page 110
Document exit Document Paper exit (face down) Paper exit (face up) Recording paper cassette Paper 11.81" 19.69" (300mm) (500mm) Note: *1: This space necessary for having the telephone set. *2: This space is necessary for removing the recording paper cassette. *3: This space is necessary for installing the document stacker and allow space for the fan exhaust.
Unpacking Procedure (1) Remove the on the top of the carton box and open its cover. External carton box Packing tape Packing tape Carton label Figure 2.3.1 Unpacking Procedure (1) (2) Take out the accessory box from the carton box. (See figure 2.3.2) (3) Take out the machine with plastic wrapper from the box.
After having taken out the machine and accompainied accessaries from the carton box, check the contents according to the following list. Table 2.4.1 Contents List Item No. Name Q’ty Remarks OKIFAX 5750/5950 facsimile AC power cord I/D unit Already installed. Toner cartridge Document stacker Telephone line code One touch sheet Already installed.
Installation of Attachments (1) Items • Image Drum (ID) Unit (already installed) • Toner cartridge • Recording paper • Document stacker (2) Procedure 1) Toner cartridge • Peel off the fixed tape attached to the tray-paper. • Open the tray-document and tray-paper. Figure 2.5.1 Toner Cartridge Installation (1) •...
Page 115
• Take out the toner cartridge from the damp proof bag, shake it five or six times as shown in the illustration to eliminate the toner deflection, and peel off the seal gently. Seal Toner cartridge Figure 2.5.3 Toner Cartridge Installation (3) •...
Page 116
• Press the gray lever forward until it stops. Figure 2.5.5 Toner Cartridge Installation (5) • Clean the toner scattered in the vicinity of the toner cartridge using a cloth moist- ened with cold water. Do not use hot water since it makes the toner stick there. •...
Page 117
2) Recording paper Note: About 250 sheets of the new paper can be set in the recording paper cassette. • Remove the paper cassette from the facsimile by pulling the cassette tab. • Sheets must not exceed the paper full marker of the new paper limit indication. If excessive sheets are set, it will cause paper jams.
Page 118
3) Document stacker • Hang the document stacker onto hanging position. 118 / 41285901TH Rev.3...
AC Cord Connection The power supply is provided as follows: Normal input voltage 120VAC (Voltage range 102 to 127VAC) Normal input voltage 230VAC (Voltage range 198 to 250VAC) Check whether the AC voltage of your input is within the above-mentioned voltage range and if so, check that the power switch is turned OFF.
Exchange line External telephone cable Pcking for Shipment Caution: When packing the OKIFAX 5750/5950 for shipment, REMOVE THE IMAGE DRUM AND TONER FROM THE UNIT AND SHIP SEPARATELY! Failure to do this will result in damege to the machine. 120 /...
Programming and Initial Settings Initial Settings 2.9.1 General Procedure of Key Operation Note: The fonts displayed on the LCD operation panel may differ from the fonts written this manual. Accessing to desired functions: • There are two methods for accessing a desired function: Step access and Speed access (direct access).
Page 122
User functions MENU Delayed TX Note: Delayed Batch TX Options preceded by a number in permit speed Priority TX access. Other options do not permit speed access. Confidential TX Relayinitiate TX Internet FAX Internet TX Internet TX Polling TX/RX Polling TX Bulletin Poll (BOX) Memory Poll Memory Poll (BULL)
Page 123
Machine Settings Auto Answer Mode Monitor Volume Buzzer Volume User Language Remote Diagnosis Tx Mode Default No Toner Mem. Rx Mem. Full Save Instant Dial Restrict Access ECM Function Closed Network Toner Save Sender ID 1'st Paper Size 2'nd Paper Size Power Save Mode Relay Print 600dpi Function...
Page 124
Report Options MCF (Single-Loc.) MCF (Multi-Loc.) Image in MCF. Err. Report (MCF.) LAN Options AUTO TRAY SW. PAPER SIZE CHECK LAN PRINT T.O. POP INTERVAL DEL RECEIVED MSG. TIME BETWEEN GMT TEXT PRINT HEADER PRINT CODING MODE EX.FINE MODE IFAX SENDER ID DOMAIN NAME NETWORK SETTINGS IP ADDRESS...
Page 125
Technical functions MENU RESOLUTION key x 2 Local Test Self Diagnosis Sens. Calibration LED Test Tone Send Test Modem Send Test Modem Rec. Test MF(Tone) Test Tone(T/F) Test LOOP BACK 1 LOOP BACK 2 INFO0 SENDING INFO1 SENDING INFO3 SENDING PULSE (1KHZ) SEND PULSE (2KHZ) SEND PULSE (N2KHZ) SEND...
Page 126
Print Priority Relay Broadcast FAX2NET Function JBIG Facility LLC Check G3/G4 Learning G3 Setup BC Gateway Service Email Maintenance Admin Email Addr. Command T.O. System Reset All Data CLR Location Data CLR Config. Data CLR Default Type Set PC Loading G4 PC Loading G3 PC Loading 126 /...
2.9.2 Technical Functions: Setup 1. This section explains items generally conducted by service personnel, not by users. (1) Step access 1) The machine is standby state with no document. 2) Press the MENU/EXIT key once. 3) Press the RESOLUTION key twice. The display will be shown the “TECHNICAL PRG.”.
2.9.2.1 Technical Functions Operation 1 Select Menu is shown as below: 1. Local Test 2. Technical Setup: Go to Section 2.9.2.2 3. System Reset 4. Default Type Set 5. PC Loading 6. G4 PC Loading or G3 PC Loading *2 This mode can be selected when G3 option is installed. M E N U 6 P O L L I N G T X / R X 7 >...
2.9.2.2 Technical Functions Operation 2 Setup 01: Service Bit (OFF/ON) 02: Monitor Cont. (OFF/ON) 03: Country Code (selecting the country code) 04: Time/Date Print (OFF/ONCE/ALL) 05: TSI Print (OFF/ON) 06: TAD Mode (OFF/TYPE1/TYPE2/TYPE3) 07: Real Time Dial (OFF/TYPE1/TYPE2) 08: TEL/FAX Switch (OFF/ON) 09: MDY/DMY (Month/Day/Year or Day/Month/Year)
Page 130
T E C H N I C A L P R G . T E C H N I C A L P R G . X X <Speed Access> 1 L O C A L T E S T 1 >...
Page 131
↑ ↓ → ENTER/ S E T U P 0 8 T E L / F A X S W I T C H "08" 0 7 R E A L T I M E D I A L > O F F 0 8 >...
Page 132
↑ ↓ → ENTER/ "15" S E T U P 2.9.2.2.2 T1(RX) TIMER VALUE 1 4 T 1 ( T X ) T I M E R V A L U E 1 5 > T 1 ( R X ) T I M E R V A L U E 1 6 T 2 T I M E R * 1 0 0 M S ↑...
Page 133
↑ ↓ → ENTER/ S E T U P "22" 2.9.2.2.6 T/F TONE ATT. 2 1 A T T E N U A T O R 2 2 > T / F T O N E A T T . 2 3 M F A T T .
Page 134
↑ ↓ → ENTER/ S E T U P 2 9 V 3 4 T X R E T R Y "29" 2 8 T R L A T C H C U R R E N T > O F F 2 9 >...
Page 135
↑ ↓ → ENTER/ S E T U P 3 6 R E L A Y B R O A D C A S T "36" 3 5 P R I N T P R I O R I T Y >...
Page 136
↑ ↓ S E T U P 4 3 E M A I L M A I N T E N A N C E → "43" ENTER/ 4 2 G A T E W A Y S E R V I C E >...
2.9.2.2.1 T1 (TX) Timer Value Set the T1 timer (call connection wait time: XTTO) for transmission. S E T U P T E C H N I C A L P R G . 1 4 1 3 H / M O D E M R A T E 1 >...
2.9.2.2.2 T1 (RX) Timer Value Set the T1 timer for reception. The time from issue of the first DIS to issue of a signal is checked. If a time-out occurs, the line is disconnected. S E T U P T E C H N I C A L P R G . 1 5 1 4 T 1 ( T X ) T I M E R V A L U E 1 >...
2.9.2.2.3 T2 Timer *100ms Registers the time duration (in seconds) for which the fax detects the EOL interval during reception of phase C. The fax disconnects the line when EOL can not detect within T2 Timer. S E T U P T E C H N I C A L P R G .
2.9.2.2.4 Error Criterion Registers the threshould value whether to transmit RTN or MCF signal when the error occurs in received data. S E T U P T E C H N I C A L P R G . 1 8 1 7 D I S B I T 3 2 1 >...
2.9.2.2.6 T/F Tone Att. Adjusts the attenuation (dB) for the quasi-ring back tone send signal of TEL/FAX switching. Adjusting value is 0 to 15dB in one dB steps. S E T U P T E C H N I C A L P R G . 2 2 2 1 A T T E N U A T O R 1 >...
2.9.2.2.8 Ring Dura. *10ms Selects the minimum ring detection time to meet country's requirements. Adjusting time is 100MS to 990MS in 10MS steps. S E T U P T E C H N I C A L P R G . 2 4 2 3 M F A T T .
2.9.2.2.10 LED Headstrobe Setting of LED print head strobe signals (00000 - 11111). Selection of strobe sidth in LED head. "00000" is lightest and "11111" is darkest. S E T U P T E C H N I C A L P R G . 2 6 2 5 C M L T I M I N G * 1 0 0 M S 1 >...
2.9.2.3 Technical Functions (Setup) • Table 2.9.2.3 shows the initial setting items and their purpose. (The default setting is different by the individual countries.) • Each item can be accessed by entering it on Technical Setup. • The detailed procedures of the initial settings items will be explained on the following tables. The setting data must be transferred to the G3 Option side.
Page 146
Table 2.9.2.3 Technical Functions: Setup (2/11) Item Specifications TSI Print Determine whether a TSI is to be printed in the received image. 1) Setting value ON (Printed)/OFF (Not printed) * When this setting is ON and TIME/DATE PRINT is set to ALL , a TSI is printed on all received pages.
Page 147
Table 2.9.2.3 Technical Functions: Setup (3/11) Item Specifications Real Time Dial Determine whether real-time dialing is enabled. If it is enabled, determine when it will be enabled. 1) Setting values OFF/TYPE1 (External telephone is off-hooked)/TYPE2 OFF: Real-time dialing is disabled (accumulated dialing only) TYPE1: Enabled when the external telephone is off-hooked.
Page 148
Table 2.9.2.3 Technical Functions: Setup (4/11) Item Specifications MH Only Determine whether only MH coding is to be handled forcibly. This setting is required when the line noise affects the received image. 1) Setting values ON (MH only)/OFF (JBIG; only OKIFAX5950, MMR, MR, or MH is selected depending on communication capacity) H/MODEM Rate Set the initial value of modem transmission speed.
Page 149
Table 2.9.2.3 Technical Functions: Setup (5/11) Item Specifications DIS Bit32 Determine whether the thirty-second bit (expansion bit) and the succeeding bit 32 of DIS is to be sent out. 1) Setting values ON (Transmits a bit 32)/OFF (Not transmit) * When OFF is selected, machines of other companies cannot receive documents in the EX.FINE, SEP/SUB mode or JBIG.
Page 150
Table 2.9.2.3 Technical Functions: Setup (6/11) Item Specifications T/F Tone Attenuator Set the T/F pseudo ring back tone signal attenuator (level). (for TEL/FAX switch) 1) Setting values 0-15 dB (in 1 dB steps) * Enter a value with ten-keys. MF Attenuator [Set the MF signal attenuator (level).
Page 151
Table 2.9.2.3 Technical Functions: Setup (7/11) Item Specifications LED Head Strobe Set the LED head strobe time. The larger the value, the darker the image. 1) Setting values 00000 to 11111 (5 bits) Note 1: When the rank marking of the new replaced LED print head (new part) is same as that of the old used LED print head (old part), you do not always have to set the LED print head strobe signal.
Page 152
ON (sent)/OFF (Not sent) * If data is transmitted with this setting OFF, DCS transmis- sion is performed (NSC is not sent) even if the Oki NSF is received. * If REMOTE DIAGNOSIS is set to ON although NSF Switch (this setting) is set to OFF, an NSF is sent and sent immedi- ately if Oki’s original function is ON (confidential, etc.).
Page 153
Table 2.9.2.3 Technical Functions: Setup (9/11) Item Specifications Toner Count Clear Determine whether the toner counter can be cleared regardless of the service bit setting (ON/OFF). 1) Setting values ON (Can be cleared)/OFF (Cannot be cleared) Display Counter display Counter clear clear Service bit Service bit...
Page 154
Table 2.9.2.3 Technical Functions: Setup (10/11) Item Specifications FAX2NET FUNCTION Sets up whether to make FAX2NET related operation. 1) Setting value ON: FAX2NET related operation is allowed. OFF: All FAX2NET setting and operation cannot be displayed and printed. * When FAX2NET communication is the wait state, change of setting is inhibited.(FUNC NOT AVAIL.) JBIG Facility Set up the encoding JIG.
Page 155
Table 2.9.2.3 Technical Functions: Setup (11/11) Item Specifications ADMIN EMAIL ADDR. Registers Email address of FAX administrator. To be used for the address when FAX sends any information to the administrator via Email. 1) Email Address of administrator registration number of digits 64 digits (Input-enabled characters are same as Email Address) * Setting enabled only when NIC TYPE2 (IFAX enabled) is...
2.9.2.4 TEL/FAX automatic switching This function is used for the purpose of TEL/FAX automatic switching as follows. 1) If the machine detects a call with a CNG signal indicating an auto send facsimile call, it starts an automatic document receiving operation. 2) If machine detects a call without a CNG signal, machine generates the buzzer sounds as a telephone call.
Page 157
(20/35 sec) LIFT HANDSET PRESS STOP TO CANCEL Load document NSF, CSI, DIS Press START Button AUTO REC. START Manual OKI TOKYO Transmission PAGE 001 RECEIVING G3/33.6K CML"OFF" 1 sec 1 sec 3.2 sec To detect CNG signal Notes *1:Ring Back Tone — 1 sec. ON, 3.2 sec. OFF *2:When you want to talk by phone, pick up handset.
2.9.2.5 TAD mode • TAD: Telephone Answering Device • TAD can be connected to extenal telephone terminal to record your messages. • TAD records your speech and switches an automatic voice message response to the calling station. Note1: A choice of TAD mode is available by technical Function (Setup No.06). Note2: The predetermined time is selectable between 20 or 35 sec.
Page 159
• TAD mode flow chart 1) In case of TYPE2: If the fax does not CNG signal during working of TAD, the fax will go to standby state. 2) In case of TYPE 3: The fax does not detect CNG signal during 15 seconds from TAD operation starting. The fax starts CNG signal detection after 15 seconds from TAD operation.
The two possible parallel connections of telephone sets A and B are shown in the figure. Remote control FAX (OKIFAX 5750/5950 etc.) To Modem Line Remote control: To control a fax from telephone set A Parallel Pick Up (PP): To control a fax from telephone set B.
Page 161
(1/2) TEL1 S1.1~2 OFF-HOOK TEL2 Detector ’ (2/2) I SW S1 - 3~6 Ring Detector " Impedance C31 R590 matching CN15 ~ Loop CN45 Current Detection MUTE LINE , AR arresters to Modem MF 2-digit Receiving special code CML: ON sensitivity MUTE circuit...
2.9.3 User’s Functions This section explains the items usually set up by general users. • Select Menu is shown as below: 1. Delayed TX 2. Delayed Batch TX 3. Priotity TX 4. Confidential TX 5. Relayinitiate TX 6. Internet TX 7.
Page 163
Menu selection Given below are the sections to refer to when selecting user functions. 1 2 : 0 0 F A X 1 0 / 0 1 / 1 9 9 8 1 2 : 0 0 F A X Document on hopper MENU S E L E C T L O C A T I O N ( S )
2.9.4 Location Program 1) The machine is standby state with no document. 2) Press the MENUEXIT key once. 3) Press the SHIFT DOWN (↓) key two times. 4) The menu option “9 LOCATION PROGRAM” indicated by the blinking cursor is selected, and press the ENTER/SHIFT RIGHT (→) key.
Location Program * For operation and registration, see OKIFAX5750/5950 Handbook. M E M U 8 R E P O R T P R I N T 9 > L O C A T I O N P R O G R A M 1 0 S E T U P ENTER/→...
Page 166
(1-40) assigned in One-touch key. • Number of speed dials OKIFAX 5750: 1-140 (1-40 are assigned to ONE TOUCH keys.) OKIFAX 5950: 1-230 (1-80 are assigned to ONE TOUCH keys.) 1) TEL NO. Registration Registered LOC#/NAME/ALT#/Communication parameters.
Page 167
Table 2.9.4.1 Location Program (2/5) Item Specifications G4 MODE: Request the network unlimited digital transfer for transmitting in G4 mode when calling with Speed Dial. G3 MODE: Requests the network 3.1 kHz audio transfer to transmit in G3 mode when calling with Speed Dial. 2) EMAIL ADDRESS REGISTRATION Registers an EMAIL address.
Page 168
Table 2.9.4.1 Location Program (3/5) Item Specifications Group Register group dials. (Only the speed dials to which a location address is assigned can be registered.) 1) Number of group dials that can be registered OKIFAX5750: 20 groups (1 group: 1-140 locations) OKIFAX5950: 20 groups (1 group: 1-230 locations) 2) Number of group dial IDs that can be registered 15 characters (ten-keys 0-9/*/#/alphabetic characters (upper-...
Page 169
Table 2.9.4.1 Location Program (4/5) Item Specifications Forwarding No. Specify the destination of forwarding for incoming call. When the transfer destination telephone number is set, FWD can be specified in the AUTO ANSWER mode. 1) Number of forwarding for incoming call destination that can be specified OKIFAX5750/5950: 1 2) Number of characters used to specify a destination...
Page 170
Table 2.9.4.1 Location Program (5/5) Item Specifications FAX NETWORK PRG. Make settings concerning FAX2NET service. 1) Set values This setting consists of the following three settings: • SERVER NO. Telephone number of FAX2NET server to be used. When setting PBX, it is necessary to register a number including the Dial Prefix for switching PBX to PTT.
2.9.5 Setup 1) The machine is standby state with no document. 2) Press the MENU key once. 3) Press the SHIFT DOWN (↓) key three times. 4) The menu option “10 SETUP” indicated by the blinking cursor is selected, and press the ENTER/SHIFT RIGHT (→) key.
Page 172
M E N U 9 L O C A T I O N P R O G R A M 1 0 > S E T U P 1 1 C O U N T E R → ENTER/ S E T U P →...
2.9.5.1 Clock Adjustment <Speed Access> S E T U P M E N U 1 > C L O C K A D J U S T M E N T 8 F A X 2 N E T S E R V I C E 2 I D / P A S S W O R D P R G .
2.9.5.2 ID/Password Programming: The kinds of data programming are: 01: TSI/CSI 02: TSI/CSI Option 03: Sender ID 04: Personal Box 05: Mem. Password 06: Restrict ID 07: ISDN TID (Country Code/ISDN No./ISDN ID) 08: ISDN Sub No. * For operation and registration, see OKIFAX5750/5950 Handbook. 174 / 41285901TH Rev.3...
Page 175
<Speed Access> S E T U P M E N U 1 C L O C K A D J U S T M E N T 8 F A X 2 N E T S E R V I C E 2 >...
2.9.5.2.1 TSI/CSI This function is used to register the TSI/CSI. <Speed Access> I D / P A S S W O R D P R G . M E N U 0 1 0 1 > T S I / C S I 8 F A X 2 N E T S E R V I C E 0 2 T S I / C S I O P T I O N 9 >...
2.9.5.2.3 Sender ID This function is used to register a sender ID. <Speed Access> I D / P A S S W O R D P R G . M E N U 0 2 0 2 T S I / C S I 8 F A X 2 N E T S E R V I C E 0 3 >...
2.9.5.2.4 ISDN Tid This function is used to set a terminal ID. I D / P A S S W O R D P R G . M E N U 0 6 0 6 R E S T R I C T I D 8 F A X 2 N E T S E R V I C E 0 7 >...
Page 180
Not Registered Registered 0 7 I S D N T I D 0 7 I S D N T I D 0 7 I S D N T I D I S D N I D : I S D N I D : I S D N I D : [ O K I D a t a CLEAR...
2.9.5.2.5 ISDN Sub No. This function is used to set a sub address. I D / P A S S W O R D P R G . M E N U 0 2 0 6 R E S T R I C T I D 8 F A X 2 N E T S E R V I C E 0 7 I S D N T I D 9 >...
Page 182
2) Confidential A box used only for confidential reception. Either sub frame or Oki mode (NSF) can be selected. When a confidential box is opened, a password must be registered so that other persons cannot print data.
Page 183
* If all addresses are erased from open Relay Broadcast Box, the box will be closed. * In the case of OKIFAX 5750 device, setting is skipped. (Only OKIFAX 5950 is operable.) * Use SEP/SUB frames respectively for board transmission or confidential reception.
Page 184
Table 2.9.5.2 ID/Password Prg. (3/4) Item Specifications Restrict ID. Register a restriction ID. Persons who do not know the password cannot use the ma- chine. A restriction ID can be registered when Restrict Access (ma- chine setting) is set to ON (operation is restricted). 1) Number of restriction IDs that can be registered OKIFAX5750/5950: 24 2) Number of characters used to specify a restriction ID...
Page 185
Table 2.9.5.2 ID/Password Prg. (4/4) Item Specifications ISDN Sub No. Set a sub address. 1) Setting values 19 characters (digits only) * This setting can be made when ISDN option is provided. * The setting data must be transferred to the G4 board. Handling in G3 mode Handling in G4 mode Used for sub collation.
2.9.5.3.1 Auto Answer Mode This function is used to set up the auto answer mode. M A C H I N E S E T T I N G S M E N U 1 0 > A U T O A N S W E R M O D E 8 F A X 2 N E T S E R V I C E 1 1 M O N I T O R V O L U M E 9 >...
2.9.5.3.2 TX Mode Default This function is used to set default values for the transmission mode selected with a document set in the feeder. M A C H I N E S E T T I N G S M E N U 1 4 R E M O T E D I A G N O S I S 8 F A X 2 N E T S E R V I C E 1 5 >...
Page 193
Table 2.9.5.3 Machine Settings (1/6) Default values are defined by default type. For details, see machine default setting. The setting data must be transferred to the G3 Option. (excluding ISDN DIAL MODE and SPEECH RECEIVE) Item Specifications Auto Answer Mode Set up the auto answer mode (FAX/TEL/T/F/TAD/MEM/PC/ FWD).
Page 194
Table 2.9.5.3 Machine Settings (2/6) Item Specifications Set the buzzer volume (communication end or off-hook alarm). Buzzer Volume 1) Setting values LOW/MIDDLE/HIGH * The key touch sound level is fixed at LOW. User Language Select the language used for LCD display or report printing. 1) Setting values English/(other) * Other (second language): GER (German), FRE (French),...
Page 195
Table 2.9.5.3 Machine Settings (3/6) Item Specifications Mem. Full Save When the memory becomes full during read, the operator must determine whether the read pages are to be saved or canceled. Determine whether the read pages are to be saved or canceled automatically if the operator forget to save/cancel them and therefore an operation T.O.
Page 196
Table 2.9.5.3 Machine Settings (4/6) Item Specifications Closed Network Set up closed network. The TSI/CSI of the remote machine is compared with the low- order 4 digits of the speed dial of the local machine. If they match, closed network is performed. If they do not match, closed network is not performed.
Page 197
1) Setting value ON (print)/ OFF (not print) * When in MEM mode, no printing if this setting is ON. * In the case of OKIFAX 5750 device, setting is skipped. (Only OKIFAX 5950 is operable.) 600DPI Function Sets up whether to effect communication and/or printing with 600 DPI x 600 DPI.
Page 198
Table 2.9.5.3 Machine Settings (6/6) Item Specifications Speech Receive Determine whether the incoming call is answered when the information transmission capacity instracted by the network is voice transmission. 1) Setting values ON (Answered)/OFF (Not answered) * This setting cannot be made when ISDN option board is not provided.
2.9.5.4 DIAL OPTIONS Line condition settings 40: Redial Tries (0 to 10 tries; except FRA) (1 to 5 tries for FRA) 41: Redial Interval (1 to 6 minutes; except FRA) (1 to 12 minutes for FRA) 42: Auto Start (OFF/ON) 43: Dial Tone Detect (OFF/ON) 44: Busy Tone Detect...
Page 200
<Speed Access> S E T U P M E N U X X 3 M A C H I N E S E T T I N G S 8 F A X 2 N E T S E R V I C E 4 >...
Page 201
↑ ↓ "47" → ENTER/ D I A L O P T I O N S 4 7 P U L S E M A K E R A T I O 4 6 P U L S E D I A L R A T E 3 3 % 4 7 >...
2.9.5.4.1 Redial Tries This function is used to set the number of redial tries. D I A L O P T I O N S M E N U 4 0 > R E D I A L T R I E S 8 F A X 2 N E T S E R V I C E 4 1 R E D I A L I N T E R V A L 9 >...
2.9.5.4.2 Redial Interval This function is used to set an auto redial interval. D I A L O P T I O N S M E N U 4 0 R E D I A L T R I E S 8 F A X 2 N E T S E R V I C E 4 1 >...
2.9.5.4.3 Dial Prefix This function is used to set the access digits for connecting a PBX line to the public line. D I A L O P T I O N S M E N U 5 2 5 0 P B X L I N E 8 F A X 2 N E T S E R V I C E 5 1 F L S / E A R T H / N O R M A L 9 >...
Page 205
Table 2.9.5.4 Dial Options (1/3) Setting values are defined for each country code. For more details, see Section 2.9.6, “Defaults.” The setting data must be transferred to the G3 Option. Item Specifications Redial Tries Sets on the redial tries to meet the regulations of the installed country.
Page 206
Table 2.9.5.4 Dial Options (2/3) Item Specifications Pulse Dial Rate Determine a DP pulse rate used at call origination. 1) Setting values 10PPS/16PPS/20PPS selectable * Selection is skipped over when the ISDN board is mounted. (Selection allowed if SERVICE BIT=ON) Pulse Make Ratio Set a DP make ratio at used at call origination.
Page 207
Table 2.9.5.4 Dial Options (3/3) Item Specifications Fls/Earth/Normal Set the method of switching between flash and earth modes for PBX line. 1) Setting values NORMAL/FLASH/EARTH selectable (PBX line origination types) * Selection is skipped over when the ISDN board is mounted. (Selection allowed if SERVICE BIT=ON) Dial Prefix Set the access digits used for connecting the PBX line to the...
2.9.5.5.2 Distinctive Ring This function is used to make settings for distinctive ring learning (remembrance) and detec- tion. I N C O M I N G O P T I O N S M E N U 6 5 C N G C O U N T 8 F A X 2 N E T S E R V I C E 6 6 R I N G R E S P O N C E 9 >...
Page 213
Table 2.9.5.5 Incoming Options (1/3) Setting values are defined for each default type. For more details, see Incoming default settings. The setting data must be transferred to the G3 Option side. Item Specifications Incoming Ring Set up the soft ringer. Instead of ringer circuit, software can control built-in speaker to ring sound.
Page 214
Table 2.9.5.5 Incoming Options (2/3) Item Specifications Set the time till start of automatic reception when the operator T/F Timer Prg. has performed no operation for the call terminated in the TEL/ FAX mode. 1) Setting values 20SEC/35SEC selectable * Selection is skipped over when the ISDN board is mounted (selection allowed if SERVICE BIT = ON).
Page 215
Table 2.9.5.5 Incoming Options (3/3) Item Specifications Distinctive Ring Determine whether a distinctive is to be remembered and de- tected. Only in GER, SUI, and AUT modes, OFF is set as the default. When ON is selected, reception operation starts only when a remembered ring pattern is detected.
2.9.5.6 Report Options The report print allows selecting 4 items shown below. 70: MCF. (Single-Loc.) (OFF/ON) 71: MCF, (Multi-Loc.) (OFF/ON) 72: Image In MCF. (OFF/ON) 73: Error Report (MCF.) (OFF/ON) See Table 2.9.5.6 Report Options for the detail. <Speed Access> S E T U P M E N U X X 5 I N C O M I N G O P T I O N S...
Page 217
Table 2.9.5.6 Report Options Setting values are defined for each default type. For more details, see Section 2.9.6, “Defaults.” The setting data must be transferred to the G3 Option side. Item Specifications MCF. (Single-Loc.) Determine whether a single location transmission result report is to be output automatically.
2.9.5.7 LAN Options The kinds of setting are: 80: Auto Tray SW. (OFF/ON) 81: Paper Size Check (OFF/ON) 82: LAN Print T.O. (5SEC/30SEC/5MIN) 83: POP Interval (0 to 60) (Intervals of 1 min) 84: DELETE POP MSG. (OFF/TYPE1/TYPE2) 85: Time Between GMT (-12/-11/-10/-9/-8/-7/-6/-5/-4/-3/-2/-1/-/+1/+2/+3/+4/+5/+6/+7/+8/ +9/+10/+11/+12) 86: Text Print...
Page 219
<Speed Access> S E T U P M E N U X X 5 I N C O M I N G O P T I O N S 8 F A X 2 N E T S E R V I C E 6 R E P O R T O P T I O N S 9 >...
Page 220
↓ ↓ → ENTER/ "87" L A N O P T I O N S 8 7 H E A D E R P R I N T 8 6 T E X T P R I N T > O F F 8 7 >...
2.9.5.7.3 Network Settings L A N O P T I O N S M E N U 9 1 D O M A I N N A M E 8 F A X 2 N E T S E R V I C E 9 2 M D N 9 >...
Page 224
↑ Key ↓ Key *1/*2 9 3 N E T W O R K S E T T I N G S ENTER/→ Key 7 P O P P A S S W O R D 2.9.5.7.3.10 DNS P.SRV 8 > D N S P . S R V A D D R . ADDR.
2.9.5.7.3.1 IP Address This function is used to display the IP address from the NIC, confirm the data from the termi- nal, and change settings. 9 3 N E T W O R K S E T T I N G S 1 >...
Page 226
Entering an IP address value 1) Setting data is received from NIC. When HSP error has occured during the data recep- tion, the machine returns to the "LAN OPTIONS" menu screen after "FUNC. NOT AVAIL" is displayed during 3 seconds. 2) When three digits of the network ID or host ID have been entered, the blinking cursor automatically moves to the position following the dot.
2.9.5.7.3.2 Subnet Mask This function is used to display the sub net address from NIC, confirm the data from the terminal, and change settings. 9 3 N E T W O R K S E T T I N G S 1 I P A D D R E S S 2 >...
2.9.5.7.3.3 Default Gateway This function is used to display the gateway address from NIC, confirm the data from the terminal, and change settings (NIC option setting). 9 3 N E T W O R K S E T T I N G S 2 S U B N E T M A S K 3 >...
2.9.5.7.3.4 SMTP Server Name 9 3 N E T W O R K S E T T I N G S 3 D E F A U L T G A T E W A Y 4 > S M T P S E R V E R N A M E 5 P O P S E R V E R N A M E ENTER/→...
2.9.5.7.3.11 Fax Email Addr. 9 3 N E T W O R K S E T T I N G S 1 0 H O S T N A M E 1 1 > F A X E M A I L A D D R . 1 2 D S N ENTER/→...
Page 237
Table 2.9.5.7 LAN Options (1/5) Setting values are defined for each default type. The settings listed below can be made only when a LAN option is installed. When it is not installed, none of LAN-related setup items can be selected. None of them can be selected during NIC initialization.
Page 238
Table 2.9.5.7 LAN Options (2/5) Item Specifications DELETE POP MSG. Sets up whether to delete received mail from the mail server. 1) Setting value OFF/TYPE1/TYPE2 OFF: Not delete TYPE1: Delete only printable mail TYPE2: Delete all * Setting enabled only when NIC TYPE2 (IFAX enabled) is installed.
Page 239
Table 2.9.5.7 LAN Options (3/5) Item Specifications DOMAIN NAME Registers receivable domain names (5 types). Receiving operation follows only when the Email address coincides with any one of the domain names registered to this setting. If the domain name does not coincide, the Email will be re- garded as non-receivable by FAX and will be retained with the mail server without reception.
Page 240
Table 2.9.5.7 LAN Options (4/5) Item Specifications 1: IP ADDRESS Display the IP address from the NIC, check the data from the terminal, and change the setting. 1) Setting values 32 bits are divided into four 8-bit decimal values for setting. The decimal values are separated by dots as shown below.
Page 241
Table 2.9.5.7 LAN Options (5/5) Item Specifications 7: POP PASSWORD Registers password for using POP3 MAIL SERVER. 1) POP3 PASSWORD registration number of digit 16 digits (Input-enabled characters are same as Email Address) * Setting enabled only when NIC TYPE2 (IFAX enabled) is installed Sets IP address of DNS SERVER (PRIMARY) to use.
2.9.9 Off-line Tests (1) Purpose Activate self-diagnosis which includes: 1) Main board • CPU ROM version printing • CPU RAM check • PROG version printing • LANGUAGE version printing • DEFAULT version printing • MODEM version printing • RAM check •...
2.9.9.1 Self Diagnosis Flow To check ROMs, RAMs and printing function. Test report will be automatically printed out. L O C A L T E S T 1 > S E L F D I A G N O S I S 2 S E N S .
Page 249
HASH hhhh DEFAULT VERSION aaaa HASH hhhh DEFAULT TYPE MODEM VERSION hhhh RAM1 RAM2 CARTRIDGE(TONER/ID) bbbb/bbbb OPT-MEM DEVICE ID OKI OKIFAX5950 TYPE2 G3 OPTION BOARD CPU-ROM VERSION aaaa HASH hhhh CPU-RAM PROGRAM VERSION aaaa HASH hhhh DPRAM MODEM VERSION hhhh 249 / 41285901TH Rev.3...
2.9.9.2 Self Diagnosis Report Purpose: To check ROMs, RAMs and Printing function Method: The report will be manually printed out for maintenance purpose. 2.9.9.2.1 Difference from OKIFAX5700/5900 (*1 to *3 coincide with the notes on the example of the report image.) *1 Option memory is 2MB/4MB/8MB.
2.9.10 On-line Tests 1. Transmission (1) Load documents (2) Make sure that • The loaded documents are fed in automatically. • The STD and NORMAL lamps light. • The display shows SELECT LOCATION(S) OR PRESS COPY. (3) Dial the telephone number of the remote machine by the ten-key pad. (4) Make sure that the telephone number of the remote machine is shown on the display.
Page 252
1 2 : 0 0 F A X (STANDBY) MEMORY FREE 100% ( LOAD DOCUMENT(S), SELECT RESOLUTION MODE) AUTO MANUAL SEND MODE DIALING ? OFF HOOK MANUAL DIALING WHICH MODE? THREE-DIGIT SPEED DIAL CODE ONE-TOUCH KEYPAD DIAL ONE-TOUCH KEY PRESS"AUTO DIAL" KEY ENTER DIGITS (e.g.
Page 253
1 2 : 0 0 F A X ( ← STANDBY) M E M O R Y F R E E 1 0 0 % MANUAL RECEIVE MODE AUTO OFF-HOOK AND CONVERSATION RECEIVE MODE? PRESS START KEY RING DETECTED A U T O R E C S T A R T M A N U A L R X S T A R T TSI &...
2.10 Installation of optional units 2.10.1 Optional units (1) Items • Memory EXP. Board-RA1-/-2/-3 • Board-G4A • Board-LAN • G3 Dual-line - Board-G3A - Board-DM2 - Board-UNC/WN5/DN5/FN5 • 2nd tray unit (2) Procedure • Turn the facsimile power switch OFF and remove the AC power cord. Note: Unplug the AC power cord from the wall outlet first and then from the facsimile.
2.10.2 Memory Board Installation Instruction 1. Turn the facsimile power switch off and remove the AC power cord. Note: Unplug the AC power cord from the wall outlet first and then from the facsimile. G3 Dual Line (option) AC Inlet Power Switch AC power cord Exchange line cable...
2.10.3 Network Card Installation Instruction 1. Remove Cover-Rear, Plate-Rear and 2 piece of Plate-dummy. Plate-dummy Plate-Rear 2. Connect Network card with Adapter board, then, mount it into the room. In case of G4 board application, Cover-Rear exchange above Adapter board to G4 board.
2.10.5 G3 Dual Line Installation Instraction 1. Remove Cover-Rear, Plate-Rear and 2 piece of Plate-dummy. Plate-dummy Plate-Rear Cover-Rear 2. Mount G3 Dual Line G3 Dual Line 3. Attach Plate-Rear, and fix G3 Dual Line with 2 screws, then fix Plate-Rear. G3 Dual Line 4.
2.10.6 Second Paper Cassette Unit This item explains how to install the Second Paper Cassette Unit option for OKIFAX5750/5950 Facsimile Transceiver. Second Paper Cassette Unit installation 1. Turn the facsimile power switch off and remove the AC power cord. Note: Unplug the AC power cord from the wall outlet first and then from the facsimile. AC Inlet Power Switch AC power cord...
Page 261
3. Gently lower the facsimile on the Second Paper Cassette Unit. Note: Make sure that the positioning boss of the Second Cassette Unit fits into the 2 holes at the bottom of the facsimile transceiver main unit. Hole Hole Positioning boss Second paper cassette unit 261 / 41285901TH Rev.3...
Page 262
4. Peel off the tape attached on the Second Paper Cassette Unit. 5. Install the Second Paper Cassette. Approximately 500 sheets of recording paper (20-lb bond) can be loaded. Paper can be loaded up to this line (Caution) Do not close the Manual Feed Guide. When install the Second Paper Cassette, the Manual Feed Guide must be opened.
Fundamentals of the Electro-Photographic Process The electro-photographic process involves six sub-processes: (1) Charging (2) Exposure (3) Development (4) Transfer (5) Fusing (6) Cleaning Outline of each process is explained below. Process Illustration Description The surface of the electro- photographic Image drum is uniformly charged with negative charges by applying a negative Power...
Page 265
Process Illustration Description The recording paper is placed over the Image drum surface and a EP drum positive charge, opposite in polarity to the toner, is applied to the reverse side of the paper from the transfer roller. The toner is attracted by the positive charge and is transferred to the paper.
Actual Electo-photographic Process The electro-photographic process consists of six essential processes. The following Figure 3.2.1 provides a general description. 2 LED head Electro-photographic drum 1 Charge roller Toner 6 Cleaning roller 5 Heater roller 3 Developing roller Recording paper Back-up roller 4 Transfer roller * Process: 1 : Charging...
Boards and Units The following boards and units constitute the facsimile transceiver machine. Standard • MCNT (Main control board) M76-5 (OKIFAX5950) M76-6 (OKIFAX5750) • V.34 Modem C34/H34- • NCU (Network Control Unit) UNC- (USA/Canada) WN5- (INT'L) DN5- (GER) FN5- (UK/France) •...
MECHANICAL DISASSEMBLY AND REASSEMBLY The section explains the procedures for replacement of parts, assemblies, and units in the field. Only the disassembly procedures are explained here. For reassembly, reverse the disassembly procedure. Precautions for Parts Replacement DANGER Do Not You may be subjected to high-voltage electric shock by touching the following parts without an insulating material: Touch ! a.
Page 271
(2) Do not disassembly the printer as long as it is operating normally. (3) Do not remove parts which do not have to be touched; try to keep the disassembly to a minimum. (4) Use specified service tools. (5) When disassembling, follow the laid out sequences. Parts may be damaged if these sequences are not followed.
Tools Table 4.1 shows the tools required for the replacement of parts such as circuit boards and mechanical units. Service tools Q’ty Remarks Philips screw driver (L) Philips screw driver (M) Flat screw drivers (S) Philips screw driver (S) Radio pliers Nippers Multimeter 1 Short-ciucuit test...
4.3.1 Document Table Cover Screw 1. Open the operation panel. 2. Remove the cover by unscrewing four screws. 4.3.2 Rear Cover and NCU Cover 1. Unscrew two screws (1). 2. Slide the rear cover up slightly and pull it forward for removal. 3.
4.3.3 Main Cover 1. After removing the document cover, rear Scanner unit cover, and NCU cover, open the scanner unit and stacker cover. Stacker cover Two screws 2. Unscrew two screws. Main cover 3. Open the manual feed guide. Manual feed guide 276 / 41285901TH Rev.3...
Page 277
4. First, disengage the two hooks at the back. Next, remove the main cover with it lifted. Two hooks Main cover 277 / 41285901TH Rev.3...
4.3.4 Operation Unit Operation unit 1. Disconnect the connector. Connector 2. Open the operation unit and slide it leftward for removal. Caution: Pull out the connector cable from the frame. Operation unit Connector cable Frame 278 / 41285901TH Rev.3...
4.3.5 NCU Board Remove the NCU board by unscrewing two screws. Caution: Earth cable position is different from each machine version. NCU board Earth cable Earth cable Two screws 4.3.6 MODEM Board 1. Remove the plate by unscrewing two screws (1). 2.
4.3.7 Plate Package 1. Unscrew two screws (1) and pull out the rear plate. Rear plate Two screws 1 Screw 2 2. Unscrew four screws (2) and take out the package plate. Caution: Before take out the package plate, disconnect the connector of Battery.
4.3.8 Scanner Unit (CIS) 1. Disconnect six connectors (CN8, 9, 13, 14, 15 and SP) Connectors/cores 2. Remove four cores. 3. Remove the torque limiter by unscrewing two screws. Torque limiter Two screws 4. Pull out the connector cable from the Scanner unit stacker frame and remove the scanner unit.
4.3.9 Stacker Frame Remove the AC inlet and unscrew three screws to remove the stacker frame. Stacker frame AC inlet 4.3.10Printer Unit Screw 1. Disconnect three flat cables and two Two connector cables connector cables 2. Remove the shield by unscrewing one Three flat cables screw.
3. Remove the printer unit by unscrewing Six screws six screws. Caution: The number of pins of the CN2 connector is the same as that of the CN3 connector; how- ever, colors of these connec- tors are different (CN2 is yellow and CN3 is white).
4.3.12 Main Board 1. Remove the shield plate by unscrewing Shield plate six screws. 2. Unscrew four screws and disconnect two connector cables, then slide the main board for removal. 4.3.13 Contact Assembly and High-/ Low-voltage Power Supply Boards Low-voltage power supply board 1.
4.3.14 Disassembling the Operation Unit 1. Remove the paper guide (U) assembly Two screws by unscrewing two screws and discon- necting the connector. Connector Cable Paper guide (U) P77 board 2. Unscrew 22 screws and disengage six hooks to remove the P76/P77 board assembly.
Page 286
3. Remove the numeric key pad. One touch key Numeric key pad 4. Disconnect the white connector to P77 board separate the P76 board from the P77 Spring connector board. P76 board Caution: The white connector is a spring connector. Be careful not to damage the connector when disconnecting it.
4.3.14.1 Disassembling the Operation Unit Paper guide (U) Assembly Separation Rubber Separation Rubber The Separation Rubber can be removed from the Paper Guide (U) Assembly. Feed Roller Feed Roller 1. Remove the ground cable by removing the two screws 5. Screw 5 2.
4.3.15 Disassembling the Scanner Unit Two screws Paper Guide Unscrew two screws and remove the paper guide. (Removing the Paper Guide) Paper guide 1. Insert the screwdriver in the holes (two) in the paper guide and push the screw- driver in the direction of the arrow (1) to release the hooks.
(Precaution for Installing the Paper Guide) PC1 lever Install the paper guide while pressing the PC1 lever. * This is necessary to prevent the lever from sticking. 4.3.16 Scanner (CIS) 1. Remove the CIS assembly by discon- CIS assembly necting one connector. Connector cable 2.
2. Pull out the PC2 sensor. 4.3.18 Speaker Remove the speaker with it pushed in the direction of the arrow (1), then disconnect the cable. Caution: Be careful not to damage the portion (2) of the frame indi- cated by the arrow. Portion (2) Speaker 290 /...
4.3.19 Scanner Motor 1. Remove the scanner latch. 2. Remove the motor cable and unscrew Four motor screws* two screws (1) to remove the motor along with the bracket. Caution: Do not remove the four Bracket screws* securing the motor. Motor Scanner latch Two screws 1...
4.3.20 Disassembling the Printer Unit Drum/Resist Motor 1. Remove the drum motor by unscrewing two screws 1. 2. to Remove the resist motor by unscrew- ing two screws 2. Drum motor Resist motor Two screws 2 Two screws 1 Motor Bracket Remove the bracket by releasing two hooks.
4.3.21 LED Head LED head 1. Open the stacker cover and open the Latch left-hand latch slightly to pull the LED head out. Next, disconnect flexible Stacker cover cables (two) along with connectors. Caution: Disconnect the flexible cables with them inserted in connec- tors.
4.3.22 ID/Toner Lockout Board Two springs 1. Remove two springs, pull the shield toward you, and remove the LED head cover. Caution: Do not lose the springs. LED head cover 2. Remove the TLK cover by releasing hooks (four). LED head cover Caution: Pay attention to two springs.
4.3.23 Stacker Cover 1. Disconnect the flat cable. Copy Stacker 2. Remove the Copy Stacker by pressing Flat cable inward the two latches on it from the two reset levers. 3. Remove the Copy Stacker by spreading it from the lower base. Reset lever Reset lever 4.3.24...
4.3.26 Back-up Roller, Transfer Roller 1. After removing the Lower Base, remove the spring. Back-up Roller 2. Lift the left side of the Back-up Roller and pull it out leftwards. Upper Cover Reset lever (L and R) Spring Caution: - Do not lose the ground washer. - Do not bend the ground plate.
4.3.27 Resist Roller, Hopping Roller, Sensor Plates (1) Disassembly procedure Resist Roller One-way Clutch Gear 1) Resist Roller, Hopping Roller 1. First, carry out the disassembly proce- dure up to the point of the Lower Base removal. (Refer to sub-item 4.3.23.) 2.
ADJUSTMENTS Setting of LED Print Head Drive Time • Adjustment point: Technical Function: Setup No. 26 * To bring the LCD up to Technical Function, press MENU key once, RESOLUTION key twice (In case of no message in memory). Note: When the rank marking of the replaced LED print head (new part) is the same as that of the used LED print head (old part), you do not always have to set the LED print head drive time.
5.2.1 Confirmation Items The clock frequency and power voltage of the machine are not possible to adjust in the field. However, their measurement procedures are described here for confirmation of clock fre- quency and each voltage. 1) Clock Frequency • Measurement point: R76 board;...
5.2.2 Measurement 1) Trun the AC power OFF. 2) Carry out the disassembly procedure up to Cover assembly-top, Frame assembly- scanner, and Unit-printer. (Refer to the Mechanical Disassembly and Reassembly in Chapter 4.) 3) Connect extension cables to the M76 board. 4) Connect the frequency counter (for clock frequency), digital voltmeter (for power voltage) and Oscilloscope (for SIG signal).
Reference Item No. Part name Replacement in Fig.6.1 Toner Cartrige 3,000 sheets/4% duty (2,500 sheet for OKI-INT) (ITU-T document sample No.1) (For the second or later cartridge to a new I/D Unit) * The first toner cartridge installed in a new I/D unit will have a decreased yield.
Page 303
(3) Others Table 6.1 Reliability Item Specifications Document feeder Jam occurrence and misfeeds in the automatic document feeder will be less than one in 500 operations for all specified documents. Recording paper feeder Jam occurrence in the automatic paper feeder will be less than one in 1,500 operations and misfeeds will be less than one in 500 operations for all specified recording paper.
Routine Inspection Basically, the routine inspection of following items is performed about half-yearly (or every one year) after the machine is installed. The description of routine inspection is shown in Table 6.2. Table 6.2 Routine Inspection Expected Use Before Reference Item No. Part name Replacement in Fig.6.2...
Page 305
Feed roller (2) ADF roller (4) Separation rubber (1) Scan roller (3) Contact image sensor Document exit Document Paper exit (face down) Paper exit (face up) I/D unit Paper (5) LED head (6) Printer unit Paper Fifure 6.2 Parts of Routine Inspection 305 / 41285901TH Rev.3...
Printer Counter Display/Clear Note: The fonts displayed on the LCD operation panel may differ from the fonts written this manual. 1. Purpose A user can clear the image drum unit and check some of the counters (such as the print counter, scan counter) by using the ¨...
Page 307
2-2. Procedure The following shows the case when the service bit has been set OFF & TONER COUNT CLEAR = ON. ENTER/ → CLEAR Key C O U N T E R D R U M C O U N T 1 >...
Printer Counter Display/Clear 1. Purpose The service personnel can clear and check the following data: • Image Drum • Toner • Image Drum (Total) • Print • Scan 2. Procedure The following shows the case when the service bit has been set ON. ENTER/ →...
Self-diagnosis Test 1. Purpose To check ROMs, RAMs and printing function. Test report will be automatically printed out. 2. Procedure L O C A L T E S T 1 > S E L F D I A G N O S I S 2 S E N S .
Page 310
SELF DIAGNOSIS REPORT 12/24/1998 12:00 ID=0dc Takasaki MAIN BOARD CPU-ROM VERSION aaaa HASH hhhh CPU-RAM PROGRAM1 VERSION aaaa HASH hhhh PROGRAM2 VERSION aaaa HASH hhhh LANGUAGE VERSION aaaa HASH hhhh DEFAULT VERSION aaaa HASH hhhh DEFAULT TYPE MODEM VERSION hhhh RAM1 RAM2 CARTRIDGE...
Page 311
Note: *1: a indicates an alphanumeric character; n indicates a numeric character (0 to 9); h indicates a hexadecimal number; and b indicates 0 or 1. *2: Printed when the option board is mounted and if not, entry lines following this line are not omitted.
Page 312
G3 Option Board SELF DIAGNOSIS REPORT 12/24/2000 12:00 ID=0dc Takasaki MAIN BOARD CPU-ROM VERSION aaaa HASH hhhh CPU-RAM PROGRAM1 VERSION aaaa HASH hhhh PROGRAM2 VERSION aaaa HASH hhhh LANGUAGE VERSION aaaa HASH hhhh DEFAULT VERSION aaaa HASH hhhh DEFAULT TYPE MODEM VERSION hhhh...
6.5.1 Self Diagnosis Report Purpose: To check ROMs, RAMs and Printing function Method: The report will be manually printed out for maintenance purpose. 6.5.2 Difference from FX-056/176 (*1 to *3 coincide with the notes on the example of the report image.) *1 Option memory is 2MB/4MB/8MB.
Sensor Calibration Test 1. Purpose To adjust the linearity of output levels of contact image sensor. L O C A L T E S T 1 S E L F D I A G N O S I S 2 > S E N S . C A L I B R A T I O N 3 L E D T E S T →...
Tone Send Test 1. Purpose To send the G3 tonal frequencies to the line. 2. Procedure L O C A L T E S T 3 L E D T E S T 4 > T O N E S E N D T E S T 5 M O D E M S E N D T E S T →...
High-speed Modem Send Test To check the telephone line quality in combination with a remote station programmed to the high-speed modem receive test mode. L O C A L T E S T 4 T O N E S E N D T E S T 5 >...
6.10 High-speed Modem Receive Test 1. Purpose To check the telephone line quality in combination with a remote station programmed to the high-speed modem send test mode. 2. Procedure L O C A L T E S T 5 M O D E M S E N D T E S T 6 >...
6.11 MF Tone Send Test 1. Purpose To send the multi-frequencies of tone dialling to the line. 2. Procedure L O C A L T E S T 6 M O D E M R E C . T E S T 7 >...
6.12 Tone (TEL/FAX) 1. Purpose To check the pseudo-ring back tone of TEL/FAX automatic switching. 2. Procedure L O C A L T E S T 6 M O D E M R E C . T E S T 7 M F ( T O N E ) T E S T 8 >...
6.17 Protocol Dump Data Printing 1. Purpose To analyze the transmitted/received G3 protocol signals. 2. Procedure • Manual print-out of the last communication. (a) Manual print-out M E N U 9 P R I N T F R O M M E M O R Y 1 0 >...
6.18 System Reset 1. Purpose To clear or initialize the following data: (a) Location data (b) Configuration data (default) 2. Procedure T E C H N I C A L P R G . 2 S E T U P 3 >...
6.19 Service Codes 1) The service code can be printed on Activity Report to recognize the result of each com- munication. 2) The activity report indicates the code ”0000", should a communication terminates on normal status as a service code. 3) The activity report indicates one of the codes of “90XX”, should a communication termi- nates on abnormal status, as an error code.
6.19.1 G3 Service Code List Table 6.19.1 (1/3) Service Codes List Code Description 0000 Successful end of communication. 1080 STOP key has been pressed while calling a remote fax. 10A2 Busy tone detected. 14C0 Dial tone not detected. 14C1 Line current not detected. 14C2 Calling-and-waiting for line connection time out.
Page 329
Table 6.19.1 (2/3) Service Codes List Code Description 29C1 In closed Network setting, TSI/CSI is either not received or, if received, it is not autho- rized one. 29E0 Contents of CM/JM are faulty at receive side. 29E1 Phase 2 time out at receive side. 29E2 Phase 3 time out at receive side.
Page 330
Table 6.19.1 (3/3) Service Codes List Code Description 9083 T3 time out. 9084 No recording paper. 9087 Document jam. 9088 60-minute or 70-minute time out. 9089 Document length has exceeded its maximum limit. 908E Recording paper jam. 9090 Received DCN. 909D Telephone number to be called to the Fax2Net is the wrong number.
6.19.2 G4 Service Code Lists Table 6.19.2 G4 Service Code Lists (1/3) Classification Description Remarks Code Alarm Result Dch layer 2 ISDN board error BB02 LSI NG BB05 TEI release by network BB06 TEI verification procedure failure Dch layer 3 BA01 Unallocated (unassigned) number BA02...
Page 332
Table 6.19.2 G4 Service COde Lists (2/3) Classification Description Alarm Result Remarks Code BA66 Recovery on timer expiry Protocol error, unspecified BA6F Handling in the G3 fallback BA7F Interworking, unspecified Handling in the G3 fallback BB01 CONN message wait time out BB07 Reset request by network BC02...
Page 333
Table 6.19.2 G4 Service COde Lists (3/3) Code Description Alarm Result Remarks Classification Illegal block received B706 B707 TCR wait time out (T0.2 T.O) B708 TCA wait time out (T1.1 T.O) B709 Communication interruption due to TCC reception B70A Communication interruption due to TBR reception Bch layer 5 B901 Command response reception error...
6.19.3 Internet-Fax Service Code List Table 6.19.3 Internet-Fax Service Code List (1/2) Code Description E000 Normal E421 Domain service impossible E450 Requested mail operation impossible: Mail Box unavailable E451 Interruption of requested operation: Local error E452 Requested operation impossible: Strage insufficient E500 Grammatical error (wrong command) E501...
Page 335
Table 6.19.3 Internet-Fax Service Code List (2/2) Code Description F050 TOP command error F100 Illegal file received F900 NIC I/F error (server not set, etc.) F910 NIC Card has no capability of or is inhibited from TCP/IP or SMTP/POP. F920 Request for transmission during NIC initialization.
TROUBLESHOOTING AND REPAIR FOR OKIFAX 5750/5950 336 / 41285901TH Rev.3...
Page 337
This chapter contains: (a) Troubleshooting flow charts related to general operations (b) Troubleshooting flow charts by test operations (c) Troubleshooting flow charts placing an emphasis on mechanical portions Section Name of Flow Chart Page Overall troubleshooting flow chart No LCD operation ALARM LED on Printing test failure No local copy...
Transmission problem? Go to 7.7 (Transmission problem). Auto reception OK? Go to 7.8 (Auto reception failure). Reception problem? Go to 7.9 (Reception problem). Note : M76 board for OKIFAX 5750/5950 is shown as MCNT (R76). Verify symptom. 338 / 41285901TH Rev.3...
No LCD Operation Start TIME on LCD? AC power cord ON? Reconnect the AC power cord. +5V SUB at Pin A8 of CN1 (R76) Check MPW2420/2520, MCNT (R76) boards and their connectors. +5V SUB at Pin 6 and 7 of CN1 (OPE UNIT)? Replace OPE UNIT (P76).
No Local Copy Checking Points: Start Printing function of Go to 7.4 (Printing test failure). self-diagnosis is OK? Load a document. The document is fed by any length? 1. Check PC1. 2. Replace MCNT (R76) board. 3. Check the mechanical portion. (Scan motor, etc.) The document is fed by about 7cm and stops with...
Board. Note 1 : If you do not have any other fax machine (OKIFAX 5750/5950) for testing, follow this route. Then, if the problem is unsolved, return to the main route. Return to section 7.1 Note 2 : NCU Board is shown as UNC for US version, WN5 for INT'L version, DN5 for FTZ version and FN5 for France, and UK version.
Transmission Problem This section explains how to localize the cause of problems occurred after completion of connection with a remote station. Start Step 1: Set MH ONLY (Technical setup No. 12) to ON. Solved? Step 2: Set HIGH-SPEED MODEM RATE (Technical setup No.
Page 345
Test other fax machine under the same conditions, especially concerning Step 1-4. Do they transmit normally? Check the line and the network. The hardware of the troubled fax machine may be damaged. Go to 7.13 (High-speed Modem Test) to localize the cause. Description: Protective tone is 1700 Hz/200 ms.
Auto Reception Failure Start Manual reception OK? Your handset telephone Placed in the auto receive rings when a call arrives? mode? If not, place the 1. Check the handset of fax machine in that mode telephone set. by pressing AUTO REC key. 2.
Reception Problem This section explains how to localize the cause of problems occurred after completion of connection with a remote station. Start Step 1: Set MH ONLY (Technical setup No. 12) to ON. Solved? Step 2: Set HIGH-SPEED MODEM RATE (Technical setup No.
Page 348
Test other fax machine under the same conditions, especially concerning step 1-4. Do they receive normally? Check the line and the network. The hardware of the troubled fax machine may be damaged. Go to 7.13 (High-speed Modem Test) to localize the cause. 348 / 41285901TH Rev.3...
7.10 Sensor Calibration Test Start Checking Points: Perform SENSOR CALI- BRATION. (See 6.6) "SCANNING ERROR" appears on LCD while adjusting for level. Check that white plain bond paper of NA Letter or A4 size is loaded on the feeder. Abnormal feeding is observed during No document SCANNING CHECK?
7.11 LED Test Start Checking Points: Perform LED TEST. (See 6.7) All LEDs light? No (No LED lights) Any LED does not light? Yes (One LED or some LEDs light.) 1. Check the connection cable. 2. Check the oscillator OSC (OPE). 3.
7.12 Tone Send Test Start Note 1 : The tonal frequency (2100 Hz) will be sequentially sent for 5 seconds on the line terminals L1 and L2. Perform TONE SEND TEST. (See 6.8.) Note 2 : As an example, signal route uses the WN5 (NCU) board.
7.13 High-speed Modem Test Start Connect oscilloscope probe across the line terminals L1 and L2 Perform H-MODEM SEND TEST for the transmitter and H-MODEM REC TEST for the receiver. (See Fig. 6.9.1) Which mode, TX or RX? Modem’s signal appears across L1 and L2? TX End Modem’s signal appears...
Page 353
RX (Receiver) The error counter of LCD stops counting up? RX End Receive signal appears across L1 and L2? Check the line. Receive signal appears across CN3-19, 20 (R) and CN3-7 (GND) of WN5 board? Receive signal appears across CN11-A22 (R) of MCNT (R76) board? Replace C34 or H34 Board.
7.14 MF Send Test Start Connect oscilloscope probe across the line terminals L1 and L2. Perform MF SEND TEST. (See 6.11.) MF signal appears across L1 and L2? MF signal appears across Pin 2 (S) and Pin 1 (0V) of CN201 (C34 or H34) Replace C34 or H34 Modem Board.
7.15 Tone (TEL/FAX) Send Test Start Note: The pseudo-ring back tone is sent to the Connect oscilloscope probe telephone line for TEL/FAX automatic across the line terminals switching. L1 and L2. Perform TONE (TEL/FAX) SEND TEST. (See 6.12.) Pseudo-Ring Back Tone signal appears across L1 and L2? MF signal appears across Pin 2 (S) and...
7.16 No Acoustic Line Monitor There are two source routes of acoustic line monitor: (a) General communication signal (b) DP pulse signal Start MONITOR VOLUME (Machine settings No. 11) Set MONITOR VOLUME to has been set to HIGH/ HIGH/HIGH-MID/MID/LOW/OFF HIGH-MID/MID/LOW/OFF Yes (OFF) MONITOR CONTROL (Technical setup No.
7.17 Power Supply Unit (A) Low-voltage Selection Replace the Power Supply Unit when output voltage written on the item A3 in the Appen- dix A is not normal. (B) High-voltage Selection (H10 board) 357 / 41285901TH Rev.3...
7.18 No Document Feeding Note : This section places an emphasis on troubleshooting of mechanical portions. Therefore, it is recommended to replace the MCNT (R76) Board first and, then if not solved, follow this flow chart. Checking Points: Start Load a document(s). Check PC1 and the scan motor.
7.19 Multiple Document Feeding Definition: Multiple document feeding. Multiple documents are not separated and they are fed in the same one feeding operation. Start The leading edges of Align them. the documents are aligned? The separation rubber Clean it. is dirty? After pushing the separation rubber assembly, Check the ADF spring,...
7.20 Document Skew Start 1. Set the guides to meet the Are the document guides set to meet the document width. document width? 2. Load the documents Are the documents straightly loaded along straight along the guides. the guides? The documents have Load documents by meeting the same width? the same width.
Page 361
Is separation rubber dirty? Clean it. Are pinch rollers pressed normally by the Set them properly. springs? (After pushing them by fingers, do they return back to the original positions?) Clean them. Are feed roller dirty? Are feed roller Replace it. worn or slippery? Clean it.
7.21 Document Jam Start Note: M76 board for OKIFAX5750/5950 are shown as MCNT (R76). Load a document. 1. Check PC1. Is document fed by 2. Replace MCNT (R76) Board. any length? 3. Check the mechanical portion. (Scan motor, etc.) See 7.1.18 for further details. Is document fed by about 5.5 cm and stops with 1.
7.22 Printer Unit 7.22.1Precautions 1. Points to check before correcting image troubles (1) Is the printer being run in proper ambient conditions? (2) Have the supplies (toner) and the routine replacement part (ID unit) been replaced properly? (3) Is the recording paper normal? (4) Has the ID unit been loaded properly? 2.
7.22.2 Troubleshooting Flow Charts of Printer Unit Overall troubleshooting flow chart: Troubles Troubles indicated Troubleshoot Perform detailed by LCD message according to the LCD troubleshooting with message trouble list. one of troubleshooting See Table 7.22.1 from chart 1 to 6. Image troubles Troubleshoot Perform trouble-...
Page 365
Table 7.22.2 Alarm Display (1/4) ALARM Flash memory error (data) 12:00 XXX MEMORY ERROR Second tray time-out error 12:00 TEL PRINTER ALARM2 REFER TO USER GUIDE MEMORY FREE 100% ID lock 12:00 TEL INVALID DRUM CART. REFER TO USER GUIDE MEMORY FREE 100% Toner lock 12:00 TEL...
Page 366
Table 7.22.2 Alarm Display (2/4) ALARM Document jam (suction error) 11/01/2000 12:00 XXX RELOAD DOCUMENT MEMORY FREE 100% Paper jam (feed outlet error) 12:00 XXX PAPER JAM Paper jam (path error) CHECK PAPER OR PATH MEMORY FREE 100% Paper jam (feed error) 12:00 XXX PAPER MISS FEED CHECK PAPER OR PATH...
Page 367
Table 7.22.2 Alarm Display (3/4) ALARM Toner near end 12:00 XXX (NO TONER EM. RX = ON) TONER LOW REPLACE TONER CART. MEMORY FREE 100% Second tray cover open 12:00 XXX CLOSE THE 2ND COVER MEMORY FREE 100% Memory overflow 12:00 XXX MEMORY OVERFLOW REFER TO USER GUIDE...
Page 368
Table 7.22.2 Alarm Display (4/4) ALARM During NIC initialization 12:00 XXX LAN INITIALIZING MEMORY FREE 100% No recording paper on the 1'st tray 12:00 XXX Recording paper on the 2'nd tray PAPER OUT-1ST TRAY MEMORY FREE 100% Recording paper on the 1'st tray 12:00 XXX No recording paper on the 2'nd tray PAPER OUT-2ND TRAY...
Page 369
Troubleshooting flow chart 1: Cover (Stacker cover) See "Table 7.22.2 Alarm Display". Close the cover Solved? Return to section 7.1.1. See "Table 7.22.3 ACTION 2". 369 / 41285901TH Rev.3...
Page 370
Troubleshooting flow chart 2: Warning message to replace ID unit because of its life. See "Table 7.22.2 Alarm Display". Turn on power again. Does the CHANGE DRUM SOON message See "Table 7.22.3 ACTION 3." remain on display? Is the MCNT (R76) Board Mount it properly.
Page 371
Troubleshooting flow chart 3: Engine controller error (ROM/RAM error) See "Table 7.22.2 Alarm Display". Turn on power again. Does the PRINTER ALARM 2 message See "Table 7.22.3 ACTION 5". remain on display? See "Table 7.22.3 ACTION 6". 371 / 41285901TH Rev.3...
Page 372
Troubleshooting flow chart 4: Fuser unit thermal error See "Table 7.22.2 Alarm Display". Turn on power again. Is the PRINTER ALARM 4 message See "Table 7.22.3 ACTION 7". displayed with a delay? About 60 seconds later See "Table 7.22.3 ACTION 6". Turn on power again.
Page 373
Troubleshooting flow chart 5: Recording paper feed jam, transport jam, ejection jam, recording size error See "Table 7.22.2 Alarm Display". Is the paper cassette Load it properly. loaded properly? Is the paper of Replace with paper of the specified size? specified size.
Page 374
Troubleshooting flow chart 6: No recording paper cassette or not recording paper No recording paper in the paper cassette See "Table 7.22.2 Alarm Display". Has the paper Load it. casette been loaded? Is recording paper Load recording paper. out? See "Table 7.22.3 ACTION 14". 374 / 41285901TH Rev.3...
Page 375
Check MCNT (R76) Board. 200 kilo ohms at room temperature and about 140 kilo ohms at high Check H10 Board, MCNT (R76) temperature), POWER SUPPLY board. UNIT. Note: M76 board for OKIFAX 5750/5950 is shown as MCNT (R76). 375 / 41285901TH Rev.3...
Page 376
Table 7.22.4 Image Troubles Reference Troubleshooting Abnormal Symptom Figure Flow Chart No. Images are light or blurred as a whole. Fig. The blank background is smeared. Fig. Blank paper is output. Fig. Black belts or black stripes in vertical direction. Fig.
Page 377
Troubleshooting flow chart 7: Images are light or blurred as a whole. Is toner low? Supply toner. Use paper of OKI Is paper of OKI specified grade. specified grade? Are fingerprints or dirts adhering or moisture- Replace the paper. absorbing to the paper? Is the lens surface of the Clean the lens.
Page 378
Troubleshooting flow chart 8: The blank background is smeared. Has the Image Drum been Close and wait for about exposed to external light? 30 minutes. Is the heat roller of the Clean it. fuser unit dirty? Is the contact of the cleaning roller Adjust the contact of the of the ID unit in contact cleaning roller to contact...
Page 379
Troubleshooting flow chart 10: Black belts or stripes in the vertical direction. Replace the ID Unit End. Solved? Replace the LED print head or Power Supply Unit. 379 / 41285901TH Rev.3...
Page 380
Troubleshooting flow chart 11: Periodic abnormal printing Developing roller (inside ID unit) 1.85" (47.1 mm) failure. period? Replace or clean the ID unit. EP drum (inside ID unit) 3.7" (94.2 mm) failure. period? Replace the ID unit. Tonner supply roller (inside the ID 2.96"...
Page 381
Troubleshooting flow chart 12: Some parts not printed Is the print paper folded, Replace the paper. bent, or scratched? Is the transfer roller Clean it. dirty? Check ID unit or Power Supply Unit. 381 / 41285901TH Rev.3...
Page 382
Troubleshooting flow chart 13: White belts or streakes in the vertical direction Is the lens surface of the Clean the lens. LED print head dirty? Is the contact plate of the transfer Make proper contact of the roller in contact with the contact contact plate with the contact assembly properly? assembly.
Page 383
Troubleshooting flow chart 14: Poor fusing Use paper of OKI Is the paper OKI specified grade? specified grade. Is the (Bias) Repair the pressure roller spring normal? spring. (Tension: 2.5 kg) Is the contact of the fuser Adujust the contact of the...
Transmission problem? Go to 7.25 (Transmission problem). Auto reception OK? Go to 7.26 (Auto reception failure). Reception problem? Go to 7.27 (Reception problem). Note : M76 board for OKIFAX 5750/5950 is shown as MCNT (R76). Verify symptom. 384 / 41285901TH Rev.3...
Note 1 : If you do not have any other fax machine (OKIFAX 5750/5950) for testing, follow this route. Then, if the problem is unsolved, return to the main route. Note 2 : NCU Board is shown as UNC for US version, WN5 for INT'L version, DN5 for FTZ version and FN5 for France, and UK version.
7.25 Transmission Problem (G3 Dual Line) This section explains how to localize the cause of problems occurred after completion of connection with a remote station. Start Step 1: Set MH ONLY (Technical setup No. 12) to ON. Solved? Step 2: Set HIGH-SPEED MODEM RATE (Technical setup No.
Page 387
Test other fax machine under the same conditions, especially concerning Step 1-4. Do they transmit normally? Check the line and the network. The hardware of the troubled fax machine may be damaged. Go to 7.13 (High-speed Modem Test) to localize the cause. Description: Protective tone is 1700 Hz/200 ms.
7.26 Auto Reception Failure (G3 Dual Line) Start Remove the line cable and connect to a telephone handset. Reception OK? Your telephone handset Placed in the auto receive rings when a call arrives? mode? If not, place the 1. Check the handset of fax machine in that mode telephone set.
7.27 Reception Problem (G3 Dual Line) This section explains how to localize the cause of problems occurred after completion of connection with a remote station. Start Step 1: Set MH ONLY (Technical setup No. 12) to ON. Solved? Step 2: Set HIGH-SPEED MODEM RATE (Technical setup No.
Page 390
Test other fax machine under the same conditions, especially concerning step 1-4. Do they receive normally? Check the line and the network. The hardware of the troubled fax machine may be damaged. Go to 7.28 (High-speed Modem Test) to localize the cause. 390 / 41285901TH Rev.3...
7.28 High-speed Modem Test (G3 Dual Line) Start Connect oscilloscope probe across the line terminals L1 and L2 Perform H-MODEM SEND TEST G3 for the transmitter and H-MODEM REC TEST G3 for the receiver. (See Fig. 6.9.1) Which mode, TX or RX? Modem's signal appears across L1 and L2? TX End...
Page 392
RX (Receiver) The error counter of LCD stops counting up? RX End Receive signal appears across L1 and L2? Check the line. Receive signal appears across CN3-19, 20 (R) and CN3-7 (GND) of WN5 board? Receive signal appears across CN2-A6, B6 (R) of G3A board? Replace DM2 Board.
7.29 MF Send Test (G3 Dual Line) Start Connect oscilloscope probe across the line terminals L1 and L2. Perform MF SEND TESTG3. (See 6.11.) MF signal appears across L1 and L2? MF signal appears across CN2-A8, B8 (S) of G3A board Replace G3A Board.
7.30 No Acoustic Line Monitor (G3 Dual Line) There are two source routes of acoustic line monitor: (a) General communication signal (b) DP pulse signal Start MONITOR VOLUME (Machine settings No. 11) Set MONITOR VOLUME to has been set to HIGH/ HIGH/HIGH-MID/MID/LOW/OFF HIGH-MID/MID/LOW/OFF Yes (OFF)
DIPSWITCHS SETTING TABLES (Setting as of May 17, 1998) Dip-switch Sweden Finland Ireland Portugal Australia Remarks Netherlands Zealand Cascade connection Ring impedance DC loop resistance Ring sensitivity adjustment Each country's hardware parameters comparison table. Dip-switch Belgium Spain Greece Italy Norway Denmark Remarks Cascade connection...
Page 396
Sweden (40044301) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "275". Magnified figure Marking a portion "S"...
Page 397
Finland (40044302) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "SF"...
Page 398
Holland (40044303) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "NL"...
Page 399
Ireland (40044304) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "IRL"...
Page 400
Portugal (40044305) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "P"...
Page 401
New Zealand (40044306) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "370". Magnified figure Marking a portion "NZ"...
Page 402
Australia (40044307) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "220". Magnified figure Marking a portion "AUS"...
Page 403
Belgium (40044308) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "B"...
Page 404
Spain (40044309) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "E"...
Page 405
10) Greece (40044310) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "GR"...
Page 406
11) Italy (40044312) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "I"...
Page 407
12) Norway (40044313) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "N"...
Page 408
13) mark (40044314) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. • Put short-plug (40095701) into designated connector. For detail, see the figure below. Put short-plug (40095701) into connector indicated "600". Magnified figure Marking a portion "DK"...
Page 409
(Setting as of May 17, 1998) Each country's hardware parameters comparison table. Dip-switch Germany Switzer- Austria Remarks land Cascade connection Not used Ring impedance Ring sensitivity adjustment Impedance matching switch Receiving Gain (for Paralle pickup) Receiving Gain 409 / 41285901TH Rev.3...
Page 410
Germany (40044101) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. For detail, see the figure below. 1 2 3 4 Magnified figure A C H Marking a portion "D" with red oil ink. 410 / 41285901TH Rev.3...
Page 411
Switzerland (40044102) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. For detail, see the figure below. 1 2 3 4 Magnified figure A C H Marking a portion "CH" with red oil ink. 411 / 41285901TH Rev.3...
Page 412
Austria (40044103) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. For detail, see the figure below. 1 2 3 4 Magnified figure A C H Marking a portion "A" with red oil ink. 412 / 41285901TH Rev.3...
Page 413
(Setting as of May 17, 1998) Each country's hardware parameters comparison table. Dip-switch United France Remarks Kingdom Impedance matching switch Receiving Gain (for Paralle Pickup) Receiving Gain 413 / 41285901TH Rev.3...
Page 414
United kingdam (40044401) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. • Setting connector (40095601) For detail, see the figure below. COMMON F Connect these two connectors (COMMON and UK) with the cable 40095601.
Page 415
France (40044402) This section gives the following instruction. • DIP switch setting • Instructions of marking with red oil ink. • Setting connector (40095601) For detail, see the figure below. COMMON F Connect these two connectors (COMMON and F) with the cable 40095601. Magnified figure Marking a portion "F"...
PREFACE This manual has been designaed to provide basic information concerning the electric section for the component-level maintenance of the OKIFAX 5750/OKIFAX 5950 facsimile transceiver. It includes such information which will help maintenance personnel to under- stand the circuit operations.
Page 417
A1.1 Unit Configuration and Block Diagram 1. The unit configuration is as follows: OKIFAX 5750/OKIFAX 5950 ASSEMBLY Note: The above numbers refers to Appendix D "Mechanical Expanded View Drawing and Parts List". Figure A.1.1 Unit Configuration (Modifying) 417 / 41285901TH Rev.3...
Page 421
A2.1 OKIFAX 5750/5950 Signal Flow Each signal flow is shown as below: COPY G3 TX (MH/MR/MMR) 2-1 G3 TX (JBIG): OKIFAX 5950 only G3 RX (MH/MR/MMR) 3-1 G3 RX (JBIG): OKIFAX 5950 only PC Print (Option) PC Scanner (Option) PC-FAX TX (Option)
Page 441
A2.2 Explanation of Signal Flowchart (1) Copy Mode The analog data output from the image sensor is input to the MCNT-PCB to be amplified by the amplifier. The amplified analog data is input to the scanner controller. Next, the analog data is converted to digital data by the built-in A/D converter. The digital data is corrected by the internal correction function, transferring binary-coded data to the IOGA5 every eighth pixel.
Page 442
(6) PC Print The data input from the MCNT’s parallel I/F is input, through the IOGA5, to the DRAM using DMA. The input data is transferred to the DEC block in the IOGA5 using DMA. In the DEC block, the data is expanded in the 1-line raster buffer in the IOGA5. Then, the expanded data is sent to the video block in the IOGA5 in response to a 1-line syn- chronous signal.
Page 443
A3.1 MCNT A3.1.1 A3.1.1.1 Functions A 32-bit RISC CPU is used as a core and it is provided with the following peripheral functions: • Built-in PROM/Mask ROM • Built-in RAM • Bus state controller (DRAM control and chip select creation) •...
Page 444
(7) 16-bit timer pulse unit Channels are used as follows: ITU channel 0: Used as a 5-ms system timer. ITU channel 1: A desired time-out time (0 - 13.1 ms) can be specified in steps of 0.2 µs. ITU channel 2: A 204.8-µs (4.883 kHz) clock signal is input from the TCLKC pin. The clock signal is used in the external clock count mode to make measure- ment in units of 204.8 µs.
Page 445
A3.1.2 IOGA5 A3.1.2.1 Purpose and Overview of This ASIC This ASCI is used for the OKIFAX 5750/5950. It controls the facsimile and printer, provides an interface with the PC, and implement MFP and the functions listed below. The block diagram of this ASIC is shown on the next page.
Page 447
A3.1.3 Scanner Control A3.1.3.1 Overview This system uses a monochromic 300-DPI image sensor. It also uses a 1-chip LSI for sensor control. The overall block diagram is shown on the next page. (1) Interface The IOGA5 receives image data from the sensor control LSI, and sends it to the host CPU in blocks of 16 bits (2 words).
Page 448
IOGA5 INT module LINT LINT SCAN_IF LINT generator circuit Motor phase generator circuit DREQ Slewing circuit DACK LININT External trigger generator General-purpose port circuit (cycle counter) 8-16 conversion (R/W) DREQ I/O port +5VS DACK S-MORTOR +24 V TRIG Contact image sensor PD0-7 8bit LININT...
Page 449
(3) Image LSI Specifications The analog image data from the image sensor is amplified about 4.3 times in the external non-reverse amplifier circuit and the amplified analog data is input to this LSI chip. In this LSI chip, the analog data is converted to digital data by the built-in A/D converter and the digital data is corrected by the internal correction function, thus sending binary-coded data to the IOGA5 every eighth pixel normally.
Page 450
A3.1.4 JBIG Control A3.1.4.1 Overview JBIG control is performed by converting codes using the MN86064, a CODEC LSI chip that is fully compliant with ITU-T.85 (JBBIG Facsimile Application). Major functions of the MN86064 are listed below. The system configuration is shown on the next page. - Coding/decoding (MH, MR, MMR, JBIG) - Code conversion (between different types of codes) - Scaling (Horizontal scanning = 0.1% to 400%;...
Page 453
A3.1.5 Scanner Motor Control The overall control circuit diagram is shown below. Motor IOGA5 Driver OutA Motor OutA-N TR503 TR502 NMPT1, 2, 3, 4 Rotation of the scanner motor is controlled by the INA, INB,ENA and ENB signals output from the LSI chip (IOGA5) on the MCNT board.
Page 454
A3.1.6 CPU Peripheral Circuits A3.1.6.1 Memory (1) DRAM Size: 8 Mbytes (4 megabits x 16 bits; One chip) Drive voltage: 3.3 V The basic control signal is generated by the bus state controller incorporated in the CPU. (2) Flash ROM Size: 1.5 Mbytes (512K bits x 16 bits + 256K bits x 16 bits;...
Page 455
A3.1.6.3 Backup circuit A rechargeable battery connected to the MCNT board externally supplies 6 V to the IC inside the MCNT board. This voltage is reduced to 3.3 V to be supplied to the DRAM and optional add-on memory. Thus, send/received data stored in the DRAM and optional add-on memory can be retained after power-off.
Page 456
A3.1.6.4 Fan control One of the following fan control modes is selected depending on the heater temperature and system status. (1) Stop (2) 1/2-speed 40mS 40mS 40mS 40mS (3) 1/4-speed 120mS +24V 40mS 40mS (4) Full-speed +24V To detect fan errors, the fan sensor (FANALM-P) is monitored in the full speed mode. The fan sensor is not monitored for 3 seconds after the start of full speed operation taking into account the fan sensor output determination time.
Page 457
A3.1.7 LED Head Control The IOGA5 on the MCNT board transfers image data to the LED head. After receiving the image data, the LED head illuminates in the next line cycle, exposing the drum. The head’s internal block diagram is shown below. The timing charge is shown on the next page. Head’s Internal Block Diagram 457 / 41285901TH Rev.3...
Page 458
Normal Mode Printing Timing Chart HDCLK-P HDDLD-P HDD(3-0)-p HDSTB1-N HDSTB2-N HDSTB3-N HDSTB4-N First line printing data sent Second line printing data sent First line printing 458 / 41285901TH Rev.3...
Page 459
A3.1.8 Heater Control The heater temperature is controlled based on the 8-bit digital data obtained by performing serial communication with the high-voltage power supply unit taking into account the system status, paper size, paper source, and setting menu. This system drives the drum motor and resist motor to feed paper before the fusing tempera- ture is reached, thus starting printing as soon as possible after call termination.
Page 460
A3.1.9 Printer Motor Control (1) Registration and main (drum) motors A registration motor and a drum motor are driven by means of control signals from the CPU and a driver IC. MCNT Board +38F DMPH1-P A2918SW DMT1 Main (Drum) Motor DMPH2-P DMT2 NDMON1-N...
Page 461
(3) Registration motor RMON-N RMPH1-P RMPH2-P Stop Forward rotation Reverse rotation Rotation Hopping drive Registration roller drive Operation at normal speed: T0 to T3 = 1.016 ms (4) Drive control Time T0 to T3 determines the motor speed, while the difference of phase direction between phase signals DMPH1-P and DMPH2-P (RMPH1-P and RMHPH2-P) deter- mines the rotation direction, DMON1-N signals control a motor coil current.
Page 462
A3.1.10 Toner Low Detection • Device The Toner Low Detection device consists of a stirring gear which rotates at a constant rate, a stiring bar and a magnet on the stirring bar. The stirring bar rotation is driven by the link to the gouged portion in the stirring gear.
Page 463
TONER FULL state 160 ms < t1 < 0.8 sec TNRSNS-N 2.63 sec. TONER LOW state t1 > 0.8 sec. TNRSNS-N 2.63 sec. • When the Toner Low state is detected 2 times consecutively, Toner Low is established. • When the Toner Full state is detected 2 times consecutively, Toner Low is cancelled. •...
Page 464
A3.1.11 Centronics Parallel Interface The LSI sets a BUSY-P signal to ON at the same time when it reads the parallel data (PDATA1-P to PDATA8-P) from the parallel port at the fall of STB-N signal. Furthermore, it makes the store processing of receiving data into a receive buffer terminate within a certain fixed time and outputs an ACK-N signal, setting the BUSY-P signal to OFF.
Page 465
A3.1.12 Electrophotographic Process The electrophotographic processing is outlined below. The electrophotographic printing process is shown in Figure 2-4. 1 Charging The surface of the image drum is charged uniformly with a negative charge by applying the negative voltage to the charge roller. 2 Exposure Light emitted from the LED head irradiates the negatively charged surface of the image drum.
Page 468
A3.1.12.1 Process Operation Descriptions (1) Hopping and Feeding Hopping and feeding motions are actuated by a single registration motor in the mecha- nism as shown below: Registration motor Idle gear Registration roller Hopping roller Motor gear Resistration gear Hopping gear The registration motor turning in direction "a"...
Page 469
(a) Hopping 1 For hopping, the registration motor turns in direction "a" (clockwise direction) and drives the hopping roller to advance the paper until the inlet sensor turns on (in this case, the registration gear also turns, but the registration roller is prevented from turning by the one-way bearing.) 2 After inlet sensor is turned on by the paper advence, the paper is further advanced to a predetermined distance until the paper hits the registration roller (the skew of the...
Page 470
(2) Charging Charging is actuated by appliciation of the DC voltage to the charge roller thta is in contact with the image drum surface. Charge roller Power supply Image drum The charge roller is composed of two layers, a conductive layer and a surface protective layer, both having elasticity to secure good contact with the image drum.
Page 471
(3) Exposure Light emitted by the LED head irradiates the image drum surface with a negative charge. The surface potential of the irradiated portion of the image drum drops, forming an electrostatic latent image associated with the image signal. LED head LED head Charge roller Power...
Page 472
The image drum surface is charged to about -750 V by the contact charge of the charge roller. When the light from the LED head irradiates the image drum surface, the light energy generates positive and negative carriers in the CGL. The positive carriers are moved to the CTL by an electrical field acting on the image drum.
Page 473
(4) Developing Toner is attracted to the electrostatic latent image on the image drum surface, converting it into a visible toner image. Developing takes place through the contact between the image drum and the developing roller. 1 As the toner supply roller rotates while rubbing on the developing roller, a friction charge is generated between the developing roller and the toner, allowing the toner to be attracted to the developing roller (the developing roller surface is charged positive and the toner, negative.)
Page 474
Note: The bias voltage required during the developing process is supplied to the toner supply roller and the developing roller, as shown below. -500 VDC is supplied to the toner supply roller, -265 VDC to the developing roller. Connected and bias supplied when the cover is closed.
Page 475
(5) Transfer The transfer roller is composed of conductive sponge material, and is designed to get the image drum surface and the paper in a close contact. Paper is placed over the image drum surface, and the positive charge, opposite in polarity to that of the toner, is applied to the paper from the reverse side.
Page 476
(6) Fusing After the end of the transfer operation, the unfused toner image is fused on the paper under heat and pressure as it passes between the heater roller and the back-up roller. The heater roller with a Teflon coating incorporates a 500 W heater (Halogen lamp), which heats the heat roller.
Page 477
(7) Cleaning When the transfer is completed, the residual toner left on the image drum is attracted to the cleaning roller temporarily by static electricity, and the image drum surface is cleaned. Image drum Cleaning roller Power supply Transfer roller (8) Cleaning of rollers The charge, transfer and cleaning rollers are cleaned for the following cases: •...
Page 478
A3.2 OPE Control The rough block diagram of the OPE panel is shown below. MCNT board OPE board CN15 SCAN Host Interface Between the MCNT and OPE, serial data is transferred via the SIO incorporated in the CPU. <Communication method> 1) Communication method: Start-stop synchronization 2) Transfer rate:...
Page 482
IC201 Pin Assignment Destination Description Signal name Pin No. Pin No. Signal name Description Destination IC202 TVCONV SDTIV IC202 IC202 SCLK1T Transmission/Resception IC202 IC202 RVCONV Data (Digital) IC202 SCLK1R SCLK IC202 IC202 SDTOV NRESET Reset Signal IC202 IC202 TMCONV SDTIM IC202 IC202 SCLK21...
Page 483
IC202 Pin Assignment Destination Description Signal name Pin No. Pin No. Signal name Description Destination IC201 SCLK VBAUD IC201 IC201 Transmission/Reception SCKL2T IC201 Data (Digital) SCKL2R IC201 IC201 Reset Signal RESET TMCONV IC201 IC201 SDTIM RMCONV IC201 X201 X'tal Clock (24.5760Mhz) MCLOCK SDTOM IC201...
Page 484
A3.4 UNC, WN5, FN5 and DN5 Circuit Diagram The NCU board is selected from UNC, WN5, FN5 and DN5 because it differs depending on country’s specifications. Therefore, the NCU circuit diagram is destined for the following countries. • UNC circuit diagram US and Canada.
Page 485
3. Explanation on CN3 Terminals Terminal Explanation pin No. name (US.CA) (INT’L) (D.A.CH) (F.UK) REV2 Detection and output of the direction of DC line current. Detection of off-hook of terminal connected to TEL-1 or TEL-2. Output upon circuit current detection after fax line seizure 0 - 5 V signal output synchronized with the ringing signal frequency...
Page 486
Description on the NCU Block Diagram UNC circuit diagram 1 Lightning arresters (AR1, 2) The nominal operating voltage is 350 V. When connecting the ground of the arrestor to the chassis, tighten ARG on the PCB with a screw. At this time, the PCB is grounded through the power cable. The TB1 arrestor ground terminal can also be used to connect to the earth directly.
Page 487
CN2 (1/2) TEL1 TEL2 OFF HOOK Detector CN2 (2/2) Ring Detector C31 R5 Impedance LINE matching , AR arresters to Modem Receiving Sensitivity...
Page 488
WN5 circuit diagram 1 Lightning arresters (AR1, 2) The nominal operating voltage is 500 V. When connecting the ground of the arrestor to the chassis, tighten ARG on the PCB with a screw. At this time, the PCB is grounded through the power cable. The TB1 arrestor ground terminal can also be used to connect to the earth directly.
Page 489
D Ring detectors (IC1) These circuits detect a ring signal arriving to the line. If the input ring signal exceeds a specific voltage, the circuits output a signal of RI having the same frequency as incoming E Line transformer (T1) This circuit processes send/receive signals required for facsimile transmission, dial tone receive signals required for automatic dialing, and MF tone send and remote receive signals.
Page 490
(1/2) TEL1 S1.1~2 OFF-HOOK TEL2 Detector (2/2) I SW S1 - 3~6 Ring Detector Impedance C31 R590 matching TEL CN1 CN15 ~ Loop CN45 Current Detection LINE MUTE , AR arresters to Modem Receiving sensitivity MUTE circuit...
Page 491
FN5 circuit diagram 1 Lightning arresters (AR1, 2) The nominal operating voltage is 500 V. When connecting the ground of the arrestor to the chassis, tighten ARG on the PCB with a screw. At this time, the PCB is grounded through the power cable. The TB1 arrestor ground terminal can also be used to connect to the earth directly.
Page 492
E Line transformer (T1) This circuit processes send/receive signals required for facsimile transmission, dial tone receive signals required for automatic dialing, and MF tone send and remote receive signals. It separates between the line and equipment in terms of DC and also keeps a balance between the line and the ground.
Page 493
(1/2) TEL1 RL7 F TEL2 (2/2) OFF-HOOK Detector Ring Detector Shunt S5-1, 2 Impedance matching NT MUTE LINE FICC , AR arresters to Modem Receiving Q1, Q2 Q3 4 sensitivity Constant current current S5-3 to 6 CN26/CN36 (F) (UK) MUTE CN26, CN36...
Page 494
DN5 circuit diagram 1 Lightning arresters (AR1, 2) The nominal operating voltage is 500 V. When connecting the ground of the arrestor to the chassis, tighten ARG on the PCB with a screw. At this time, the PCB is grounded through the power cable. The TB1 arrestor ground terminal can also be used to connect to the earth directly.
Page 495
D Ring detectors (IC1) These circuits detect a ring signal arriving to the line. If the input ring signal exceeds a specific voltage, the circuits output a signal of RI having the same frequency as incoming E Line transformer (T1) This circuit processes send/receive signals required for facsimile transmission, dial tone receive signals required for automatic dialing, and MF tone send and remote receive signals.
Page 497
• Voltage charged in the capacitor may cause shock hazards. After turning on the AC power, never touch the pattern on the power supply board. • For maintenance, Oki Data Corporation recommendes replacement of Power supply board (Both high voltage power supply board and Low voltage power supply board), but not repair of the boards.
Page 499
A3.6 High-voltage Power Supply Circuit This high-voltage power supply circuit receives the high-voltage generation timing control command that is transmitted in serial through the power supply interface from the control section. It decodes this command by LSI (IC2) and outputs high-frequency pulses to the corresponding high-voltage generating circuits through pins 11, 12, 13, 14 and 15 of LSI (IC2).
Page 500
Sensor control High-Voltage Power Supply Board PSOUT-N WRSNS-N PSIN1-N PAPER-N PSIN2-N TNRSNS-N Sensor signal Shield Transparent 500 / 41285901TH Rev.3...
Page 501
A3.7 G4A-PCB This PCB board is optionally available. Using this board allows the system to be ready for the G4 protocol. This board is connected to the MCNT board through the Oki’s original MUPIS interface. The block diagram of this board is shown on the next page.
Page 503
A3.8 G3A-PCB This PCB board is optionally available. Using this board allows the system to be ready for additional G3 line. This board is connected to the MCNT board through the OKI's original MUPIS interface. And this board is connected to the NCU board through the DM2 board.
The M76 board supervises the heat roller temperature via the thermistor, and regulates the heater roller at a predetermined temperature (about 185 ˚C for OKIFAX 5750/5950) by connecting or disconnecting the AC voltage supply to the heater.
Page 506
B.2 Description of Print Operations B.2.1 Process Operations 1) Hopping and feeding Hopping and feeding are affected by a single resist motor in the mechanism shown below. Resist motor Idle gear Resist roller Hopping roller Resist gear Motor gear Hopping gear Turning the resist motor in the "a"...
Page 507
(a) Hopping 1 Hopping turns the resist motor in the "a" direction (in the CW direction) and drives the hopping roller to advance the paper until the inlet sensor turns on. (In this case, the resist gear also turns, but the resist roller is prevented from turning by the one-way clutch gear.) 2 After the paper has turned on the inlet sensor, the paper is further advanced by a predetermined length until the paper hits the resist roller.
Page 508
Feeding 1 After end of hopping, turning the resist motor in the "b" direction (in the CCW direction) drives the resist roller to advance the paper. (In this case, the hopping gear also turns, but the hopping roller is prevented from turning by the one-way clutch gear.) 2 The paper is further advanced in synchrony with the print data.
Page 509
2) Charging Charging is affected by applying a DC voltage to the charge roller thta is in contact with the EP (image) drum surface. Charge roller EP drum The charge roller is composed of two layers consisting of a conductive layer and a surface protective layer that has elasticity, in order to secure a good contact with the EP (image) drum.
Page 510
3) Exposure Light emitted from the LED head irradiates the EP (image) drum surface with negative charges. The surface potential of the irradiated part of the EP drum drops, thereby forming an electrostatic latent image associated with the image signal. Charge roller LED head LED head...
Page 511
The EP (image) drum surface is charged to about -800 V by the contact charge of the charge roller. When light from the LED head irradiates the EP (image) drum surface, the light energy generates positive and negative carriers in the CGL. The positive carriers are moved to the CTL by an electrical field acting on the EP (image) drum.
Page 512
4) Developing Toner is attracted to the electrostatic latent image on the EP (image) drum surface to convert it into a visible toner image. Developing takes place at the contact between the EP (image) drum and the developing roller. 1 As the toner supply roller rotates while rubbing on the developing roller, a friction charge is generated between the developing roller and the toner, allowing the toner to be attracted to the developing roller.
Page 513
Note: The toner supply roller and the developing roller are supplied with bias voltages required during the developing process as shown below. -500 VDC is supplied to the toner supply roller, -265 VDC to the developing roller. Connected and bias voltage supplied when the cover is closed.
Page 514
5) Transfer The transfer roller is composed of conductive sponge material and is designed to make the EP (image) drum surface and the paper closely into contact. Paper is placed over the EP (image) drum surface, and a positive charge, opposite in polarity to the toner, is applied to the paper from its reverse side.
Page 515
6) Fusing After the end of the transfer operation, the unfused toner image is fused on the paper under heat and pressure as it passes between the heater roller and the back-up roller. The heater roller with a Teflon coating incorporates a 500 W heater (Halogen lamp), which heats the heat roller.
Page 516
7) Cleaning After the end of the transfer, residual toner on the EP (image) drum is attracted to the cleaning roller temporarily by static electricity to clean the EP (image) drum surface. EP drum Cleaning roller Power supply unit Transfer roller 8) Cleaning of rollers The charge roller, transfer roller and cleaning roller are cleaned in the following cases: •...
Page 517
B.3 Errors B.3.1 Errors List The errors are listed below. 1) Major trouble errors • Fuser error • Fan error • 2'nd tray communication error • Toner lockout 2) Recoverable errors • Cover open • 2'nd tray route open • Paper size error •...
Page 518
B.3.2 Major Trouble Errors B.3.2.1 Fuser Error The fuser error indicates an error in thermister on heater. In case the fuser error occurs at the time of printing, the heater is turned off soon but the printing continues of that page. However, if the error occurs before the write sensor is turned on, the motor stops soon.
Page 519
B.3.2.3 Paper Feed Monitoring Description and Supervising Sensor Distance Status Indicates monitoring error in hopping. 118 mm or less path Paper supply error Hopping is retried 3 times. Length +36 (hopping) x 3 Indicates an error in the paper transport path. 30 mm or less Error on resist roller section.
Page 520
B.3.3 Recoverable Errors The three recoverable errors are listed in the table below. Description and Supervising Sensor Status Paper supply route from the option 2’nd tray to the main body is 2’nd tray route open open, recording paper of the 1’st tray is being replaced. No paper has been detected by the 1’st tray’s paper sensor.
Page 521
B.3.3.1 Toner Low Detection • Composition The device consists of the stirring gear which rotates at a constant rate, the stirring bar and the magnet on the stirring bar. The stirring bar rotates through the link on the protrusion in the stirring gear.
Page 522
Low Toner Alarm A check for low toner is carried out at all times when the drum is rotating (rotation in opposite direction is excluded). • The toner sensor is not monitored while the drum motor is in halt. TONER FULL state TNRSNS-N TONER LOW state TNRSNS-N...
Page 523
B.4.1 Manual Paper Feed Turning on of the inlet sensors without the hopping operation indicates manual paper feeding for OKIFAX 5750/5950 (excluding when power is on). B.4.2 Cleaning The image drum needs cleaning since it gets dirty after having printed copies for a number of times.
Page 524
Heat roller LED head Toner cartridge Developing roller Charge roller Ep cartridge Resist roller Lever-change Outlet sensor Back-up roller Hopping roller Cleaning roller Inlet sensor lever Paper cassette Paper sensor Transfer roller...
Appendix C CIRCUIT DIAGRAMS AND PARTS LIST Board Name Drawing Drawing No. Circuit diagram 40691701SS Parts list (M76-5 M76-5/-15) 40691705BT Parts list (M76-6 M76-6/-16) 40691706BT Circuit diagram 40660301SS Parts list 40660301BT Circuit diagram 40692001SS Parts list 40692001BT Circuit diagram 40717001SS Parts list 40717001BT Circuit diagram...
Page 559
Rev. Part Number Part Name Q'ty Unit Use Notes Drawing Name: OKIFAX5950 M76-5 OKIFAX5950 M76-15 (spare parts) PCB Assy.-M76 Drawing No. Oki Data Corporation 12/12 40691705BT 559 / 41285901TH Rev.3...
Page 623
MURATA MFG. CO., LTD. FUSE AC125V 8.0A(237) LITTELFUSE INC. F1, 501 FUSE AC125V 4.0A(19396) WICKMANN-WERKE GMBH. F401 FUSE 60V 4.0A(491) LITTELFUSE INC. OKIFAX 5750/5950 MPW PARTS LIST (120V) issued: MPW2520 - 4/5 (JEPS-364) Oki Data Corporation JAPAN 623 / 41285901TH Rev.3...
Page 624
CO., LTD. HEAT SINK A HEAT SINK B HEAT SINK C C2, 3, 4, 10, OPEN C17, 20, 304, C703 OPEN OKIFAX 5750/5950 MPW PARTS LIST (120V) issued: MPW2520 - 5/5 (JEPS-364) Oki Data Corporation JAPAN 624 / 41285901TH Rev.3...
Page 630
CONNECTOR B2P3-VH JAPAN SOLDERLESS TERMINAL MFG. CO., CN004 CONNECTOR 15JQ-ST JAPAN SOLDERLESS TERMINAL MFG. CO., FG BRACKET KYOSHIN KOGYO CO., LTD. OKIFAX 5750/5950 MPW PARTS LIST (230V) issued: MPW2420 - 5/6 (JEPS-365) Oki Data Corporation JAPAN 630 / 41285901TH Rev.3...
Page 631
YAMATE ELECTRIC AP-300-2-B-1 CO., LTD. HEAT SINK A HEAT SINK B HEAT SINK C C2, 17, 703, OPEN CN105, R30 D207 OKIFAX 5750/5950 MPW PARTS LIST (230V) issued: MPW2420 - 6/6 (JEPS-365) Oki Data Corporation JAPAN 631 / 41285901TH Rev.3...
Page 638
Rev. Symbol Oki Part Number Description Q ty Remarks C1 - 8 303A3007K0471 CC2012SL1H471J Capacitor (CP) C9, 11, 22 Not mounted 304A1123C1101 SME16VB-100-OA CE Capacitor 304A1117C1470 UMA1C470MCA1FA CE Capacitor 303A6008K3103 CK2012B1H103K CK Capacitor (CP) 303A6008K3472 CK2012B1H472K CK Capacitor (CP) 303A6008K3103...
Page 639
Rev. Symbol Oki Part Number Description Q ty Remarks 304A5008H1109 MV50VC1D60 CE Capacitor 304A1117C1470 UMA1H470MCA1FA CE Capacitor 305A5012C1100 F931C106MC CS Capacitor (CP) 303A6008K1224 CK2012B1C224K CK Capacitor (CP) 303A6008K3333 CK2012B1H333K CK Capacitor (CP) 303A6008K2683 CK2012B1E683K CK Capacitor (CP) 224A3529P0040 B4B-PH-K-S PC Connector...
Page 640
Rev. Symbol Oki Part Number Description Q ty Remarks 720A4029N0012 BA6569AFP BIP Linear IC (SO) 730A4033M0006 LC7368J MOS Linear IC 652A0123N0035 PS2561L-1L Photo Coupler (SO) 600A1223M0004K 2SA-1156-K PNP-HF-TR 602A1025N0062O 2SC4497-O NPN-HF-TR (CP) 600A1025M0018 2SA1313-O/Y PNP-HF-TR (CP) Q5, 6, 8, 9,...
Page 641
Rev. Symbol Oki Part Number Description Q ty Remarks 323A5003F0102 RM73B2A102F RN Resistor (CP) 323A5003F0622 RM73B2A622F RN Resistor (CP) R25, 49 323A5003F0562 RM73B2A562F Not mounted RN Resistor (CP) R26, 28, 51, 323A5003F0103 RM73B2A103F RN Resistor (CP) 323A5003F0132 RM73B2A132F RN Resistor (CP)
Page 646
Rev. Symbol Oki Part Number Description Q ty Remarks 304A1117C1470 UMA1C470MCA1FA Not mounted CE Capacitor 303A6008K3393 CK2012B1H393K CK Capacitor (CP) 303A6008K3183 CK2012B1H183K CK Capacitor (CP) 303A6008K3273 CK2012B1H273K CK Capacitor (CP) 304A1117H1109 UMA1H010MCA1BA CE Capacitor 304A1117C1100 UMA1C100MCA1FA CE Capacitor 303A6008K2104 CK2012R1E104K...
Page 647
Rev. Symbol Oki Part Number Description Q ty Remarks 304A1117C1100 UMA1C100MCA1FA CE Capacitor 224A3529P0050 B5B-PH-K-S PC connector 224A3535P0040 B4B-EH PC Connector 224A3840P0040 DF-3A-4P-2DSA1 PC Connector D4, 6 611A0000N0003 SS100MA80VSCP Signal Diode (CP) 613A2251N0030 U1ZB15 Zener Diode (CP) D10 - 12...
Page 649
Rev. Symbol Oki Part Number Description Q ty Remarks 323A5003F0622 RM73B2A622F RN Resistor (CP) R74, 75 323A5003F0103 RM73B2A103F Not mounted RN Resistor (CP) 323A5003F0431 RM73B2A431F RN Resistor (CP) 323A5003F0104 RM73B2A104F RN Resistor (CP) R78, 79 323A5003F0103 RM73B2A103F Not mounted RN Resistor (CP)
Page 650
Rev. Symbol Oki Part Number Description Q ty Remarks Not mounted 303A6008K3183 CK2012B1H183K CK Capacitor (CP) 303A6008K3153 CK2012B1H153K CK Capacitor (CP) Not mounted 304A1117H1109 UMA1H010MCA1BA CE Capacitor 304A1117C1100 UMA1C100MCA1FA CE Capacitor 303A6008K2683 CK2012B1E683K CK Capacitor (CK) Not mounted 303A6008K3393 CK2012B1H393K...
Page 651
Rev. Symbol Oki Part Number Description Q ty Remarks 224A3529P0050 B5B-PH-K-S PC Connector 224A3535P0040 B4B-EH PC Connector 224A3840P0040 DF3A-4P-2DSA PC Connector 610A1025N0001 U1GB42 Rectifying Diode (CP) Not mounted D15 - 17 613A2251N0030 1Z15A Zener Diode 611A0000N0003 SS100MA80VSCP Signal Diode (CP)
Page 652
Rev. Symbol Oki Part Number Description Q ty Remarks 323A5003F0471 RM73B2A471F RN Resistor (CP) 323A5003F0470 RM73B2A470F RN Resistor (CP) 323A5003F0163 RM73B2A163F RN Resistor (CP) 323A5003F0471 RM73B2A471F RN Resistor (CP) 323A5003F0102 RM73B2A102F RN Resistor (CP) Not mounted 323A5003J0512 RM73B2A512J RN Resistor (CP)
Page 653
Rev. Symbol Oki Part Number Description Q ty Remarks SW1, 2 206A1073P0801 SSGM28-OFF DIP Switch (SMT) 206A1073P0800 SSGM18-OFF DIP Switch 206A1074P0800 SSGM88-OFF DIP Switch 206A1073P601 SSGM26-OFF DIP Switch Not mounted PCB Assy- TEL-W2 May 1998 issued: 4UT3528-1007Z004 - 4/4 Oki Data Corporation...
Page 656
Rev. Symbol Oki Part Number Description Q ty Remarks 3528-5219P001 TEL-W Printed Wiring Board (2 layers) 304A1117C1470 UMA1C470MCA1FA Not mounted CE Capacitor C16, 36, 37 303A6008K3153 CK2012B1H153K CK Capacitor (CP) C19, 44 304A1117H1109 UMA1H010MCA1BA CE Capacitor 304A1117C1100 UMA1C100MCA1FA CE Capacitor...
Page 657
Rev. Symbol Oki Part Number Description Q ty Remarks D4, 6 611A0000N0003 SS100MA80VSCP Not mounted Signal Diode (CP) 613A2251N0030 U1ZB15 Zener Diode (CP) D10, 11 610A0026N0026 SFPM-62 Rectifying Diode 613A1391L8052 MTZ5.1BHJ Not mounted Zener Diode 720A4029N0012 BA6669AFP BIP Linear IC...
Page 658
Rev. Symbol Oki Part Number Description Q ty Remarks R202 323A5003P0001 2125JPW Not mounted Chip Jumper 206A1073P0401 SSGM24-OFF DIP Switch 632A0030M8001 SV-3SSLF-H6K Not mounted Varistor PCB Assy- TEL-W2D May 1998 issued: 4UT3528-1016Z005 - 3/3 Oki Data Corporation JAPAN 658 /...
Page 660
Rev. Symbol Oki Part Number Description Q ty Remarks 3528-5238P001 TEL-W2F Printed Wiring Board 304A1122A2339 SME100VB-3R3BP-OA CE Capacitor 303A6008K3333 CK2012B1H333K CK Capacitor (CP) C19, 44 304A1117H1109 UMA1H010MCA1BA CE Capacitor C20, 62 304A1117C1100 UMA1C100MCA1FA CE Capacitor 304A1117C1220 UMA1C220MCA1BA CE Capacitor C25, 27...
Page 661
Rev. Symbol Oki Part Number Description Q ty Remarks 613A2232L0252 RD20F-B Zener Diode 613A1391L8010 MTZ3.6HJ Zener Diode 720A4029N0012 BA6569AFP BIP Linear IC (SO) 600A1226F0018 2SA1491 PNP-HF-TR 600A1025N0038 2SA1384 PNP-HF-TR (CP) Q3, 4 602A1001N0001 TR100MA50VNCP NPN-HF-TR (CP) R19, 22, 36 323A5003F0242...
Page 662
Rev. Symbol Oki Part Number Description Q ty Remarks 323A5003F0222 RM73B2A222F RN Resistor (CP) 321A3420J0103 RD1/4YU10K‰J1 RD Resistor (CP) 323A5003J0510 RM73B2H510J RN Resistor (CP) 323A5003F0105 RM73B2A105F RN Resistor (CP) PCB Assy- TEL-W2F May 1998 issued: 4UT3528-1035Z007 - 3/3 Oki Data Corporation...
Page 664
Rev. Symbol Oki Part Number Description Q ty Remarks 4003-6261P001 NTIF Printed Wiring Board (1 layer) R1, 3 321A3419P0001 R20FC02M000 0‰ Resistor 224A3529P0050 B5B-PH-K-S PC Connector 224A3529P0030 B3B-PH-K-S PC Connector 223A3262P0008 TM3RA1-66 Jack J1, 2 TA-0.65 0.65 Tinned Copper Wire...
Page 665
Rev. Symbol Oki Part Number Description Q ty Remarks 4003-6261P001 NTIF Printed Wiring Board 610A1027M0002C S1WBA40 Rectifying Diode D1 - 3 610A0025M0001 S5688B-TPB5 Rectifying Diode 613A1231K0292 RD30E-B Zener Diode 720A4025M0009A TA31075AS BIP Linear IC 550A1067P0251 PKM22EPP-4001 Buzzer R4, 5 321A1111J0203 MOR1B20K‰J...
Page 666
Rev. Symbol Oki Part Number Description Q ty Remarks 224A3529P0050 B5B-PH-K-S PC Connector 224A3529P0030 B3B-PH-K-S PC Connector 223A3262P0008 TM3RA1-66 Jack 224A3529P0040 B4B-PH-K-S PC Connector J1 - 3 TA-0.65 0.65 Tinned Copper wire PCB Assy- NTIF (TEL-UK1) May 1998 issued: 4UT5003-6261Z001 - 2/2...
Page 685
Rev. Part Number Part Name Q'ty Unit Use Notes Drawing X201 3846000B0001 K50HC0-CSE24.576MHzR OSC-Crystal -C Name: OKIFAX5750/5950 PCB Assy.-G3A Drawing No. Oki Data Corporation 41069601BT 685 / 41285901TH Rev.3...
Page 694
Section 3 PRINTER ASSEMBLY 2/2 Rev. Oki parts Number Description Q’ty Remarks S SCREW B S SCREW C TAPPING SCREW B1 CUP SCREW C TAPPING SCREW B2 40640801 Spring-Head 4PP4120-1209P001 WASHER B 4PP4120-1210P001 WASHER C 2381014P0001 SMCD7X320BDX10/6 (BL) CONN PAR-...
Page 695
Section 4 BASE ASSEMBLY 695 / 41285901TH Rev.3...
This Maintenance Manual is intended for the maintenance personnel and describes the field mainte- nance methods for Second Paper Feeder option of OKIFAX 5750/5950 Series Facsimile Transceiver. Refer to the Instruction sheet of High Capacity Second Paper Feeder option for equipment handling and operation methods.
Page 734
OUTLINE Functions When the Second Paper Feeder is installed with the OKIFAX 5750/5950 series facsimile transceiver, the Second Paper Feeder is connected to the facsimile by a connector. The Second Paper Feeder supplies paper automatically through the operation of pulse motor (hopping), which is driven by signals sent from CPU of the Second Paper Feeder under the control of the facsimile.
MECHANISM DESCRIPTION General Mechanism The Second Paper Feeder feeds the paper into the facsimile by receiving the signal from the facsimile, which drives the pulse motor inside the Second Paper Feeder, and this motion is transmitted to rotate the one-way clutch of the hopping frame assembly. The paper is delivered from the hopper into the facsimile through the turning of the hopping roller and feed roller.
Page 736
PARTS REPLACEMENT This section covers the procedures for the disassembly, reassembly and installations in the field. This section describes the disassembly procedures, and for reassembly procedures, basically proceed with the disassembly procedures in the reverse order. Precautions Concerning Parts Replacement (1) Parts replacements must be carried out, by first turning the facsimile power switch off “O”...
Page 737
[Service Tools] Table 3-1 shows the tools required for the replacement of printed circuit boards, assemblies and units in the field. Table 3-1 Service Tools Service Tools Q'ty Application Remarks No. 1-100 Philips 2 ~ 2.5 mm screws screwdriver No. 2-100 Philips 3 ~ 5 mm screws screwdriver No.
Page 738
Parts Layout This section describes the layout of the main components. Upper plate Hopping Roller Shaft Assy One-way Clutch Gear Guide R (2nd) Assy (includes stepping motor and TQSB-2PCB) Hopping Frame Assy Stepping Motor Cassette Assy Guide L (2nd) Assy Fig.
Page 739
Parts Replacement Methods This section describes the parts replacement methods for the components listed in the disas- sembly order diagram below. Second Paper Feeder Stepping motor (hopping) (3.3.1) TQSB-2PCB (3.3.2) Hopping roller shaft assy and One-way clutch gear (3.3.3) 739 / 41285901TH Rev.3...
Page 740
3.3.1 Stepping Motor (Hopping) (1) Turn the facsimile power switch off, pull out the AC cord from the outlet. Remove the facsimile off Second Paper Feeder. (2) Take the paper cassette assy 1 out of Second Paper Feeder. (3) Remove six screws 2 and remove the upper plate 3. Remove two screws 5 and remove the hopping frame assy 6.
Page 741
(6) Remove three screws 9 which are holding the guide R (2nd) assy 0 to the bottom plate A. Remove the screw B which is keeping the rear cover C and guide R (2nd) assy 0. Remove the guide R (2nd) assy 0. (7) Remove the protect (M) D, guide bracket E, planet gears F and planet gear bracket G.
Page 742
3.3.2 TQSB2-PCB (1) Remove the pulse motor (see 3.3.1). (2) Remove the connector O from the TQSB-2PCB P. (3) Remove the screw Q and remove the TQSB-2PCB P. Note : Refer to Detall A in the previous page. 3.3.3 Hopping Roller Shaft Assy and One-way Clutch Gear (1) Follow up to step (3) of 3.3.1 and remove the hopping frame assy.
Page 743
The status of the problem is displayed on the LCD (Liquid Crystal Display) on the Opera- tor panel. Go through the appropriate troubleshooting procedures according to the messages displayed on the LCD. Control Panel of OKIFAX 5750/5950 743 / 41285901TH Rev.3...
Page 744
Troubleshooting Method When a problem occurs, go through the troubleshooting according to the following procedure. Problem occurs Problem displayed by Troubleshooting Carry out detailed the LCD message according to the LCD troubleshooting Status Message List according to the (see 4.3.1) Troubleshooting Flow (see 4.3.1) 4.3.1 LCD Status Message List...
Page 745
• ( JAM error ) ** Paper Inlet Jam ** Does paper jam at the inlet when the power is turned on? Is the paper located above the sensor plate Remove the paper. (inlet)? Is the sensor plate (inlet) Replace the sensor plate operating normally? (inlet).
Page 746
Are the hopping roller Set the paper properly. and feed roller rotating? Replace the hopping Is the pulse motor roller shaft assy or turning? one-way clutch gear on the feed roller assy. Is the connector being Connect the connector connected properly? properly.
PC-LOADING General Application This specification applies to the OKIFAX 5750/5950, an MFP unit capable of two-way commu- nication using the parallel port as its standard feature. General This specification describes the details of PC loading through the Centro connector provided in the OKIFAX 5750/5950.
Page 753
DRAM in the OKIFAX5750/5950 main unit. Next, this data is trans- ferred to the G4 board through the dual port RAM (hereafter called the DPRAM). OKIFAX5750/5950 OKIFAX Option 5750/5950 Board main unit Option board program transferred through the bi-Centro interface Option board program transferred through the DPRAM 753 / 41285901TH Rev.3...
Page 754
2.3.1 Operating Conditions 1. Option board PC loading is started when the following operation is performed with a Option board installed in the OKIFAX5750/5950 main unit: - Operation of option board PC loading key when the OKIFAX5750/5950 is in the normal standby state Unlike the PC loading to the MCNT, there is no other methods for starting loading such as the method by which a special operation is performed.
PC Loading Procedure PC Loading upon Memory Error Occurrence 3.1.1 Explanation on Procedure The PC loading procedure when the LCD on the OKIFAX5750/5950 displays “MEMORY ERROR” for a hash NG state due to one reason or another is explained below. (1) Activate the MS(PC)-DOS with the host PC and the MFP connected via the Centro cable.
Page 756
PC Loading by Manual Operation 3.2.1 Explanation on Procedure Loading shall be performed as shown below when the PC loading function is selected by key operation by a service man. (1) Activate the MS(PC)-DOS with the host PC and the OKIFAX5750/5950 connected via the Centro cable.
3.2.3 Operation Flow • PC Loading 1) The machine is standby state with no document. 2) Press rhe MENU key once. 3) Press the RESOLUTION key twice. The display will be shown the “TECHNICAL PRG”. • Press the SHIFT DOWN (Ø) key four times. •...
Page 758
PC Loading Flow PC Loading automatically rewrites the program stored in the machine by using PC. This function is only for serviceman. T E C H N I C A L P R O G . 4 D E F A U L T T Y P E S E T 5 >...
Page 759
Option Board PC Loading Procedure 3.3.1 Explanation of Procedure The option board PC loading procedure is explained below assuming that the OKIFAX5750/ 5950 system is normal. 1. With the host PC connected to the OKIFAX5750/5950 (having a G4 board) through a Centro cable, turn on the PC and then OKIFAX5750/5950.
Page 761
3.3.3 Option board PC Loading Flow Option board PC Loading automatically rewrites the program stored in the machine by using PC. This function is only for serviceman. T E C H N I C A L P R O G . 4 D E F A U L T T Y P E S E T 5 P C L O A D I N G *1) When G3 option board is installed,...
Page 762
LCD Messages The LCD message in each operation state is shows below. Note that each message does not vary with the default type or language type. (1) Upon transition to PC loading function Transition by manual operation PC LOADING Transition by a memory error MEMORY ERROR (2) During data receiving before loading end buzzer sounding PC-LOADING...
Page 763
Buzzer Sounding Patterns The buzzer sounding patterns for various cases are shown below. In each case, the buzzer frequency is 2,400 Hz and the sound volume is maximum. Upon Start of PC Loading Upon Normal End Upon Error Occurrence The following sounding patterns are provided for indicating various error causes. Intermittent sounding is repeated until the OKIFAX5750/5950 power is turned off.
List of Error Causes and Corresponding Codes The table below lists the error causes likely to occur during PC loading and the corresponding codes. When an error occurs, the corresponding error code is displayed, the buzzer sounds in the corresponding pattern and transition to the permanent loop state occurs. (See Note 1.) See “4.
Page 765
*1. Occurs only in binary format specification. *2. Occurs only in Intel HEX code specification (reservation code not actually used). (Note 1) No error processing (transition to permanent loop state after error code display and buzzer sounding in corresponding pattern) occurs when any of the following errors occurs in receiving the loading program header.
Page 766
OKIFAX5750/5950 loading sounds. Loading Processing Time The processing time for reloading in the whole OKIFAX 5750/5950 area (program 1, language and default) is shown below. Use the value only as reference since the transfer time varies with each type of PC.
Appendix H RMCS SYSTEM MANUAL (For Model 30) Notes to RMCS user Introduction RMCS stands for the Remote Management Center System. RMCS refers to setting registration data and conducting maintenance operations from a remote location. The purpose of this system is to speed up customer service and reduce maintenance costs. This system doesn't work on Windows.
Page 768
Required Devices The following devices and software are required to operate this system. IBM PC/AT or compatible model Personal computer Operating system PC-DOS Ver. 3.1 or later Internal memory 300KB or more Extended memory 1MB or more Fixed disk drive 20MB or more Display CGA/EGA/VGA type...
Page 769
Quick Set-up Manual for RMCS Model 30 This procedure should be used in conjunction with the main documentation supplied and is designed only as a brief set up and operation procedure. The set-up for the RMCS is from a PC to an FAX modem. This FAX modem unit is the CON- TROL or CENTER unit.
Page 770
Running RMCS Return to drive C and to execute RMCS: C>RMCS enter The operator is then required to enter their ID and password. The ID is not critical to the operation and is only used for the operation history. The password must be the same as entered during Installation of RMCS set-up.
Page 771
Refer to the main documentation for more details on using this men, but summary of each items is as below: 1: Allow all the counters, function settings etc. to be cleared. 2: Download each date or the .BIN file from the PC to the REMOTE fax. 3: Upload the user, serviceman, tel number data from the REMOTE fax to the PC.
Appendix I OKIFAX 5750/5950 TROUBLESHOOTING MANUAL General This manual shall be used to identify the failure cause when a failure of the board is detected as a result of recovery through board replacement, etc. Therefore, the solder failure, pattern failure, part mounting failure are excluded.
Page 773
High voltage control board H10 Description Remarks See: High voltage output NG Print alarm 4, etc. Heater NG Print alarm 4, etc. Cover open NG Close the cover, etc. Photo sensor NG Paper JAM, etc. Operation control board P76/P77, and LCD unit Description Remarks See:...
Page 774
Network control board UNC/WN5/DN5_2/FN5 UNC: US/Canada Description Remarks See: Auto answer mode NG No detect ringing signal at auto answer mode Dialing NG Dialing NG at MF or DP mode Sending NG No sound at line monitor on, etc. Receiving NG No sound at line monitor on, etc.
Page 775
Option G3 control board G3A Description Remarks See: G3 Board NG (01) BOOT2 signal does not change from 0V to 5V. — G3 Board NG (02) Program hash NG (flash memory) at self diagnosis. Figure 3.9-1 G3 Board NG (03) MUPIS I/F initial sequence error Figure 3.9-2, 3, 4 CPU ROM HASH NG...
Page 776
Main control board M76 (R76) 3.1.1 Memory error 1: Memory error Note 1: When RAM-NG appears on the test print 11 : WR Error displayed on LCD 26 : CE 28 : OE (See Note 1.) Waveform of pins 11, 26, 28 of FLS1 are similar to Figures 3.1-1, 2 Waveforms of pins 11, 26 ,...
Page 778
Fig. 3.1-3 DRAM Read Fig. 3.1-4 DRAM Write 778 / 41285901TH Rev.3...
Page 779
3.1.2 Reading running system NG 2: Reading running system NG (document feed error) Motor does not stop when Pin 94 of CPU becomes the document is fed to "L" when the document is inserted to PC1 Motor does not stop when the document is fed to Pin 12 of IC23 becomes "L"...
Page 781
3.1.3 Read image data NG 3: Read image data NG Pin 2 of TR505 becomes Replace IC2 Sensor LED is not lit "H" when the sensor is lit. Voltage of pin 3 of TR2 Pin 2 of TR506 becomes comes down about 0.7V Replace TR505 Replace IC2 "H"...
Page 783
3.1.4 Heater NG 4: Heater NG (Printer alarm 4) Check H10 package. (High voltage control package.) Pin 224 of IC2 repeated 3V and 0V ON/OFF during printing? Replace IC2. Pin 3 of TR507 repeated 5V and 0V ON/OFF during printing? Replace TR507.
Page 784
3.1.5 Recording paper running system NG 5: Recording paper running system NG Remove paper jam, or Paper jam? check H10 package. At power on, drum motor start to rotate? (Warming up is started?) Recording paper feed is NG. F2 is open? Replace F2.
Page 786
3.1.6 Printing image data NG 6: Printed image data NG Printed image is all black or all white? Image scanner cable (CN13) is connected? (At copy mode) Connect CN13 and check CN13. LED Head cable (CN4, 5, 6) is connected? Connect CN4, 5, 6 and check CN4, 5, 6.
Page 788
3.1.7 Sending NG (include C34/H34) 7: Sending NG Call origination is impossible. Call origination mode is (DP or PB). Pin 71 of IC2 repeats 5V and 0V cyclically during DP call origination Protocol signal receiving is NG. Replace IC2. During protocol signal receiving, sine wave or modulated sine wave input is provided pin 3 of IC204 (on C34/H34 board).
Page 789
3.1.8 Receiving NG (include C34/H34) 8: Receiving NG. RING signal cannot be detected 5V and 0V are alternately input to pin 9 of IC23, synchronized with the RING signal. 5V and 0V are altermately input to pin 63 of IC2, Check CN12.
Page 790
3.1.9 Clock NG 9: Clock NG Clock display is NG All other operation display are OK Memory check is OK (memory error does not displayed on operation panel) See the operation interface error. Time error See the memory error. Battery voltage at 2.5V or higher Replace the battery.
Page 791
Fig. 3.1-13 RTC Time Read Fig. 3.1-14 RTC Time Set 791 / 41285901TH Rev.3...
Page 792
Fig. 3.1-15 RTC Time Read Fig. 3.1-16 RTC Time Set 792 / 41285901TH Rev.3...
Page 793
3.1.10 No sound from the speaker 10: No sound from the speaker Monitor Monitor or buzzer buzzer Communication normal Sine wave or modulated wave input is provided at pin 13 of IC21 during communication See sending or receiving NG. Replace TR15,TR309. Pulse wave input is provided at pin 5 of IC21 when the key is pressed or the soft...
Page 794
3.1.11 PC I/F does not operate correctly 11: PC/IF does not operate correctly Pin 11 of CN17 (BSY-P) is near 0V. Pin 4 of IC30 is near 0V. Replace IC30. Replace IC2. Waveform of pin 1 of CN17 (STB-N) is similar to Figure 3.1-18 Check CN17 connection.
Page 796
3.1.12 Operation I/F not operating correctly 12: Operation I/F does not operate correctly Modem board is installed. Install the Modem board and recheck. Pin 6 and 7 of CN15 are 5V. Replace D501. Pin 4 of CN5 is 5V. Replace IC2. Pin 6 of IC25 is 0V.
Page 797
3.1.13.1 Toner lock out detect NG 13: Toner lock out cannot detect Use the Jig magnet A for IC501-IC504. Pin 3 and 5 of CN7 are 0V when Pin 1 of CN7 is 0V. Check DLK connection cable. Use the Jig magnet B for IC501-IC504.
Page 798
3.1.13.2 IDU lock out detect NG 13: IDU lock out cannot detect Use the Jig magnet A for IC505-IC508. Pin 3 and 5 of CN7 are 0V when Pin 1 of CN7 is 5V. Check DLK connection cable. Use the Jig magnet B for IC505-IC508.
Page 802
V.34 Modem board M76 (C34) or H34 3.2.1 C34/H34 board NG 01: C34/H34 board NG Pins 11 and 21 of IC201 repeat 5V ON/OFF cyclically (24.576MHz). Replace X201. Pin 12 of IC201 is 5V. Check CN201 or pin 43 of IC2 (on R76 board). Waveforms of pins 16, 100 of IC201 are similar to Figure 3.2-1.
Page 804
High voltage control board H10 Start High-voltage Selection. Is SB2 (+450V) output voltage lower or higher than See ACTION 1. the specified value? No SB2 output voltage is See ACTION 2. provided. Are DB1 (+300V)/DB2 (-265V) output voltage lower See ACTION 1. or higher than the specified value? No DB1/DB2 output...
Page 805
Is CH (-1.3KV) output voltage lower or higher See ACTION 7. than the specified value? No CH output voltage is See ACTION 8. provided. Heater Does heater remain See ACTION 9. in OFF state? Cover Open Cover open function does See ACTION 10.
Page 806
Action Item: ACTION Probable cause 1: D129 is defective. Check item 1: Replace D129. Probable cause 2: The load is larger than the normal value. Check item 2: Check if the load current is 2µA or less. Probable cause 1: LSI or OSC is defective.
Page 807
Operation control board P76/P77, and LCD unit 3.4.1 LCD not displayed 1: LCD not displayed Input of pin 27 of IC1 changes from 0V to 5V upon power on Input of pin 4 of IC503 changes from 0V to 5V upon power on Input of pin 5 of IC503 comes down to 0V then goes...
Page 808
3.4.2 Operation not responded 2: Operation not responded Clock display normal See 3.4.1: LCD is not displayed. LED is lit. A pin either pin 33 through pin 48 of IC1 changes to 5V or near 0.5V when the LED should be lit. Replace IC1.
Page 809
3.4.3 Transfer to hiper power save mode NG 3: Transfer to HPSM NG Pin 25 of IC1 is 0V. Pin 16 of CN1 is 0V. Check CN1. Replace R521. Pin 5 of CN1 is 0V. Replace IC504. Pin 6 of IC505 is 0V. Pin 5 of IC505 is 0V.
Page 810
3.4.4 Returns from hiper power save mode NG 4: Returns from HPSM NG Returns from HPSM when START key is pressed. Pin 17 of IC1 is 0V when START key is pressed. Replace SW28 Replace IC1. or R524. Returns from HPSM when the telephone is off-hooked.
Page 811
• Instead of Jig Magnet, toner cartridge with the magnet at the fixed location can be also used. 2. • Connect to normal OKIFAX 5750/5950 and check the DLK board according to the electric check flow. • Result of Self Diagnosis is printed as follows in Self Diagnosis Report: CARTRIDGE (Toner/ID) 1010/0000.
Page 813
3.5.1.1 Electric check flowchart of DLK board START Performs Self Diagnosis without Jig Magnet. 0000/0000? IC501 - IC504 all IC changed? Performs Self Diagnosis Replace IC509. after putting Jig Magnet A Replace IC changed to bit "1". close to DLK board. 1000→IC504 0100→IC503 0010→IC502 0001→IC501 0101/0000?
Page 814
• Instead of Jig Magnet, IDU cartridge with the magnet at the fixed location can be also used. 2. • Connect to normal OKIFAX 5750/5950 and check the DLK board according to the electric check flow. • Result of Self Diagnosis is printed as follows in Self Diagnosis Report: CARTRIDGE (Toner/ID) 0000/1010.
Page 816
3.5.2.1 Electric check flowchart of DLK board START Performs Self Diagnosis without Jig Magnet. 0000/0000? IC505 - IC508 all IC changed? Performs Self Diagnosis Replace IC509. after putting Jig Magnet A Replace IC changed to bit "1". close to DLK board. 1000→IC508 0100→IC507 0010→IC506 0001→IC505 0000/0101?
Page 817
Option memory expander board RA1 3.6.1 RA1 error RA1 error (See Note 1.) Note 1: When OPT-MEM 2M (4M, 8M) NG appears on the test print Waveform of pin 14 (RAS3) of RAM1 is similar to Figures 3.6-1, 2 Waveform of pins 37, 38 (CAS3) of RAM1 are similar to Figures 3.6-1, 2 Waveform of pin 36 (OE)
Page 818
Fig. 3.6-1 RA1-1: DRAM Fig. 3.6-2 RA1-2: DRAM Write 818 / 41285901TH Rev.3...
Page 819
Option G4/ISDN I/F control board G4A 3.7.1 ISDN Board NG (01) 1: ISDN Board NG (01) The signal BOOT2 from M76 board to G4A board is High level at power on. Check BOOT2 signal High level at CN16-8 pin of M76 board without G4A board.
Page 820
3.7.2 ISDN Board NG (02) 2: ISDN Board NG (02) Program hash NG at flash memory in G4A board. Check FLS chip solderling. Good Re-solderling Check appearance of G4A board. Good Modify bad point Waveform of pins 12, 14, 43, 15 of FLS are similar to Figure 3.7-1 Replace FLS and re-loading G4A program...
Page 821
3.7.3 ISDN Board NG (03) 3: ISDN Board NG (03) MUPIS I/F initial sequence couldn’t be completed during 1 seconds. Check CN1 solderling. Good Re-solderling Check appearance of G4A board. Good Modify bad point Waveform of pins 51, 50, 27 of RAM3 are similar to Figure 3.7-2.
Page 822
3.7.4 ISDN Board NG (04) 4: ISDN Board NG (04) Initializing IC2 (ISDN LSI) couldn’t be completed. Check IC2 solderling. Good Re-solderling Check appearance of G4A board. Good Modify bad point Waveform of pins 75, 76, 79 of IC2 and pin 53 of CPU are similar to Figures 3.7-5, 6.
Page 823
3.7.5 ISDN Board NG (05) 5: ISDN Board NG (05) The result of self test of IC2 (ISDN LSI) is NG. Check IC2 solderling. Good Re-solderling Check appearance of G4A board. Good Modify bad point Replace IC2. 823 / 41285901TH Rev.3...
Page 824
3.7.6 CPU ROM HASH NG 6: CPU ROM HASH NG HASH of CPU Internal ROM is uncorrect. Check CPU solderling. Good Re-solderling Check appearance of G4A board. Good Modify bad point Replace CPU. 824 / 41285901TH Rev.3...
Page 825
3.7.7 CPU RAM NG 7: CPU RAM NG Test result of CPU Internal RAM is NG. Check CPU solderling. Good Re-solderling Check appearance of G4A board. Good Modify bad point Replace CPU. 825 / 41285901TH Rev.3...
Page 826
3.7.8 PROGRAM HASH NG 8: PROGRAM HASH NG Program hash NG at flash memory in G4A board. Check FLS chip solderling. Good Re-solderling Check appearance of G4A board. Good Modify bad point Waveform of pins 12, 14, 43, 15 of FLS are similar to Figure 3.7-1 Replace FLS and re-loading G4A program...
Page 827
3.7.9 RAM NG 9: RAM NG DRAM read/write test result is NG. Check RAM1 solderling. Good Re-solderling Check appearance of G4A board. Good Modify bad point Check DRAMOE1_N High signal level at RAM1-29 pin. Replace IC1 Waveform of pins 14, 31, 13, 2 of RAM1 are similar to Figure 3.7-8.
Page 828
3.7.10 DPRAM NG 10: DPRAM NG Dual Port RAM read/write test result is NG. Check RAM3 solderling. Good Re-solderling Check appearance of G4A board. Good Modify bad point Waveform of pins 51, 50, 27 of RAM3 are similar to Figure 3.7-2. Replace IC1 Waveform of pins 1, 6, 7, 17 of RAM3 are similar...
Page 829
3.7.11 G4 mode communication NG 11: G4 mode communication NG Check ISDN cable. Connect correctly Check user/service setting concerned. Set parameter correctly Waveform between CN3-3 pin and 6 pin, and between CN3-4 pin and 5 pin are similar to Figure 3.7-9. Check T1, CN3, R583-586, R597-600 solderling.
Page 830
3.7.12 G3 mode communication NG 12: G3 mode communication NG Able to communicate at G4 mode Check No. 11 item During protocol signal sending or receiving, sine wave or modulated sine wave output is provided between pin 4 and pin 1 of CN1 and between pin 2 and pin 1 of CN1.
Page 831
3.7.13 G4 mode PC loading NG 13: G4 mode PC loading NG Error at G4 mode PC loading. Check CN1, RAM3, RAM1, FLS, IC1 solderling. Good Re-solderling Check appearance of G4A board. Good Modify bad point Waveform of pins 51, 50, 27 of RAM3 are similar to Figure 3.7-2.
Page 832
3.7.14 Power ON NG (01) 14: Power ON NG (01) LCD display "ISDN BOARD I/F ERROR" at power on. Check CN1, RAM3, IC2, IC1, FLS, CPU solderling. Good Re-solderling Check appearance of G4A board. Good Modify bad point Waveform of pins 51, 50, 27 of RAM3 are similar to Figure 3.7-2.
Page 833
3.7.15 Power ON NG (02) 15: Power ON NG (02) G4A Board not detected at power on. Check OPDCT1_N signal level at pin 38 of CN1 High Check M76 board Check signal level at pin 5 of IC8. High Check R148, R152 Replace IC8.
Page 840
Network control board UNC/WN5/DN5_2/FN5 NCU (UNC/WN5/DN5_2/FN5) Troubleshooting UNC: US/Canada WN5: International DN5_2: Germany/Switzerland/Austria FN5: UK/France Start 1. Automatic receiving fails. Automatic receiving does not start through See ACTION 1. the ringing signal arrivees. 2. Dialing fails. Dialing in the MF mode See ACTION 2.
Page 841
4. Receiving fails. No sound is heard when See ACTION 4. the line monitor is set to Some sound is heard when See ACTION 6. the line monitor is set to ON but receiving fails. 5.Detection of an external telephone fails. The TEL mode is not set when going off-hook with See ACTION 7.
Page 842
UNC: ACTION Item: ACTION Probable cause 1: No incoming signal at RI-N. Check item 1: Check the CN3-4 pin with an oscillosope (when the ringing signal arrives at the line). If a signal exists at RI-N, a part other than this board may be faulty. If no signal is detected, go to the next probable cause.
Page 843
WN5: ACTION Item: ACTION Probable cause 1: No incoming signal at RI-N. Check item 1: Check the CN3-4 pin with an oscillosope (when the ringing signal arrives at the line). If a signal exists at RI-N, a part other than this board may be faulty. If no signal is detected, go to the next probable cause.
Page 844
DN5: ACTION Item: ACTION Probable cause 1: No incoming signal at RI-N. Check item 1: Check the CN3-4 pin with an oscillosope (when the ringing signal arrives at the line). If a signal exists at RI-N, a part other than this board may be faulty. If no signal is detected, go to the next probable cause.
Page 845
FN5: ACTION Item: ACTION Probable cause 1: No connector is inserted to CN16. Check item 1: Correct connection according to the DIPSW setting table. Probable cause 2: No incoming signal at RI-N. Check item 2: Check the CN3-4 pin with an oscillosope (when the ringing signal arrives at the line).
Page 846
Option G3 I/F control board G3A 3.9.1 G3 Option Board NG (01) 1: G3 Option Board NG (01) The signal BOOT2 from M76 board to G3A board is High level at power on. Check BOOT2 signal High level at CN16-8 pin of M76 board without G3A board.
Page 847
3.9.2 G3 Option Board NG (02) 2: G3 Option Board NG (02) Program hash NG at flash memory in G3A board. Check FLS chip solderling. Good Re-solderling Check appearance of G3A board. Good Modify bad point Waveform of pins 12, 14, 43, 15 of FLS are similar to Figure 3.9-1 Replace FLS and...
Page 848
3.9.3 G3 Option Board NG (03) 3: G3 Option Board NG (03) MUPIS I/F initial sequence couldn't be completed during 1 seconds. Check CN1 solderling. Good Re-solderling Check appearance of G3A board. Good Modify bad point Waveform of pins 51, 50, 27 of RAM3 are similar to Figure 3.9-2.
Page 849
3.9.4 CPU ROM HASH NG 4: CPU ROM HASH NG HASH of CPU Internal ROM is uncorrect. Check CPU solderling. Good Re-solderling Check appearance of G3A board. Good Modify bad point Replace CPU. 849 / 41285901TH Rev.3...
Page 850
3.9.5 CPU RAM NG 5: CPU RAM NG Test result of CPU Internal RAM is NG. Check CPU solderling. Good Re-solderling Check appearance of G3A board. Good Modify bad point Replace CPU. 850 / 41285901TH Rev.3...
Page 851
3.9.6 PROGRAM HASH NG 6: PROGRAM HASH NG Program hash NG at flash memory in G3A board. Check FLS chip solderling. Good Re-solderling Check appearance of G3A board. Good Modify bad point Waveform of pins 12, 14, 43, 15 of FLS are similar to Figure 3.9-1 Replace FLS and re-loading G3A program...
Page 852
3.9.7 RAM NG 7: RAM NG DRAM read/write test result is NG. Check RAM1 solderling. Good Re-solderling Check appearance of G3A board. Good Modify bad point Check DRAMOE1_N High signal level at RAM1-29 pin. Replace IC1 Waveform of pins 14, 31, 13, 2 of RAM1 are similar to Figure 3.9-5.
Page 853
3.9.8 DPRAM NG 8: DPRAM NG Dual Port RAM read/write test result is NG. Check RAM3 solderling. Good Re-solderling Check appearance of G3A board. Good Modify bad point Waveform of pins 51, 50, 27 of RAM3 are similar to Figure 3.9-2. Replace IC1 Waveform of pins 1, 6, 7, 17 of RAM3 are similar...
Page 854
3.9.9 Sending NG 9: Sending NG Call origination is impossible. Call origination mode is (DP or PB). Pin 36 of IC1 repeats 5V and 0V cyclically during DP call origination Protocol signal receiving is NG. Replace IC1. During protocol signal receiving, sine wave or modulated sine wave input is provided pin 3 of IC204.
Page 855
3.9.10 Receiving NG 10: Receiving NG. RING signal cannot be detected 5V and 0V are alternately input to pin 9 of IC23, synchronized with the RING signal. 5V and 0V are altermately input to pin 38 of IC1, Check CN2. synchronized with the RING signal Protocol signal receiving is NG.
Page 856
3.9.11 G3 mode PC loading NG 11: G3 mode PC loading NG Error at G3 mode PC loading. Check CN1, RAM3, RAM1, FLS, IC1 solderling. Good Re-solderling Check appearance of G3A board. Good Modify bad point Waveform of pins 51, 50, 27 of RAM3 are similar to Figure 3.9-2.
Page 857
3.9.12 Power ON NG (01) 12: Power ON NG (01) LCD display "G3 BOARD I/F ERROR" at power on. Check CN1, RAM3, IC2, IC1, FLS, CPU solderling. Good Re-solderling Check appearance of G3A board. Good Modify bad point Waveform of pins 51, 50, 27 of RAM3 are similar to Figure 3.9-2.
Page 858
3.9.13 Power ON NG (02) 13: Power ON NG (02) G3A Board not detected at power on. Check OPDCT2_N signal level at pin 38 of CN1 High Check M76 board Replace G3A board. 858 / 41285901TH Rev.3...
Page 859
3.9.14 Modem NG 14: Modem NG Pins 11 and 21 of IC201 repeat 5V ON/OFF cyclically (24.576MHz). Replace X201. Waveforms of pins 16, 100 of IC201 are similar to Figure 3.9-6. Pin 16: OE Replace IC201. Pin 100: CE Replace RAM201. Modem NG.
Appendix J INTERNET FAX & NETWORK PRINT / NETWORK SCANNER KIT MAINTENANCE GUIDE Introduction By installing this kit, you will be able to use the following functions: a) Printing via a LAN (Local Area Network) b) Sending and receiving internet facsimile c) Network scanner d) Gateway services Supported LAN topologies, operating systems are as follows.
Page 864
Component Identification The Network Print Kit contains the following parts. 1. Network Card (see below) 2. CD-ROM which contains Printer Driver, Utility Manual, Quick Installation Guide (this document), Read-me. The "Printer Driver" and the "LPR Utility" and "Setup Utility" programs are installed onto the PC by an installer program.
Page 865
Installation Network Card Installation To install the network card into your fax machine; 1. Remove rear cover (1), rear plate (2), and two dummy plates (3). 2. Connect network card (4) to adapter board (5) (or to G4 board (6)), then locate the assembly into the socket inside the fax machine.
Page 866
3. Attach rear plate (2) and secure with 2 screws (7). Secure the network card and adapter card (or G4 board) with two screws each (8 and 9). 4. Attach rear cover. 866 / 41285901TH Rev.3...
Page 867
Internet Fax Feature Internet Fax Settings 4.1.1 General Before using InternetFax, please consult your network administrator about correct settings. There are two types of setting values for InternetFax: data stored on the fax machine and data recorded on the Network Card. You can print out a list of the first type of setting values using the operation panel of the fax machine by selecting MENU + 9: REPORT PRINT + 6: CON- FIGURATION.
Page 868
1 2 : 0 0 F A X M E M O R Y F R E E 1 0 0 % ↓ Menu Key and M E N U 1 0 L O C A T I O N P R O G R A M 1 1 >...
Page 869
• UF83: POP INTERVAL Intervals between POP receptions. 0~60 minutes, adjustable by the minute. If set at 0, no automatic receptions will be carried out. • UF84: DELETE POP MSG. Whether or not to delete received e-mail from the mail server. OFF: Do not delete mail TYPE1:...
Page 870
• UF87: HEADER PRINT. Email header print setting. OFF: Do not print header TYPE1: Print SUBJECT/FROM/TO TYPE2: Print all header information This setting will be valid only when the TEXT Print setting is ON. • UF88: CODING MODE Coding mode for TIFF file images sent by Internet Fascimile. Select from MH/MR/MMR.
Page 871
• UF92: MDN (Message Disposition Notification) Whether or not to add MDN to transmissions. MDN (Message Disposition Notification) is a request for confirmation on whether or not the message has been read, and if the recipient is an Internet Fax or a mail client that supports MDN, it will return this confirmation. The format of the notification varies depending on the type of the receiving Internet Fax or mail client..
Page 872
• UF93: NETWORK SETTINGS By selecting UF: 93, you can alter the following network settings. Note: After making changes to these settings, you have to press the MENU key to put the machine in stand-by mode. After a few seconds’ pause, the LCD will indicate that the Network Card is being initialised, and the data on the Network Card will be updated when this message disappears.
Page 873
7: POP PASSWORD The password registered on the POP3 server may be entered, which must be alphanumerical characters no more than 16 characters long. If a password has already been registered, it will be shown as 16 Xs to ensure that it will remain protected. Note: You can input Latin letters, numbers and symbols using one-touch keys.
Page 874
4.1.3 Web This machine is web capable, and its network settings can be changed via a web tool (such as Internet Explorer and Netscape Navigator). In addition to the settings explained in Section 7.1.2, you can change the items listed below. Please also see the Network Card manual, which contains detailed information about these settings, but note that the contents of the web page you access will be slightly different from the page for the Network Card that does not support Internet Fax.
Page 875
4.1.4 Adminmanager Using this tool, you can configure the Network Card on Windows95/98/NT4.0 via the network. The settings available through Adminmanager are mostly the same as those accessible through the web. Please also see the Network Card manual, which contains detailed informa- tion about these settings, but, like the web access, you will notice some differences from the Network Card that does not support Internet Fax.
Page 876
Internet Fax Transmission 4.2.1 Registering Addresses You can assign email addresses up to 64 characters long onto one-touch keys 01~40. It is also possible to make up a group dial of email addresses assigned to one-touch dial numbers, but you cannot register one-touch dial numbers for both email addresses and telephone numbers onto a single group.
Page 877
1 2 : 0 0 F A X M E M O R Y F R E E 1 0 0 % Set a document 0 7 / 0 1 / 1 9 9 8 1 2 : 0 0 T E L S E L E C T L O C A T I O N ( S ) O R P R E S S C O P Y Press One-touch key...
Page 878
M E N U 0 5 R E L A Y I N I T I A T E T X 0 6 > I N T E R N E T F A X 0 7 P O L L I N G T X / R X I N T E R N E T F A X 0 1 >...
Page 879
4.2.3 Tiff InternetFAX converts scanned documents into a single TIFF-format file and send it by email. This machine can transmit at a resolution of 200 × 100dpi in STD mode, 200 × 200dpi in FINE mode, 300 × 300dpi or 600 × 600dpi in EX-FINE (* ) and 200 ×...
Page 880
Internet Fax Reception This machine automatically connects to the server to receive mail according to the POP INTERVAL TIME setting. If there is mail on the server, reception will start automatically. If there is more than one mail message, it will receive all the messages and print them out. However, if the TEXT PRINT setting is ON, it will receive only one message in each reception.
Page 881
1 2 : 0 0 F A X M E M O R Y F R E E 1 0 0 % Manual reception Automatic reception M E N U (cyclic) 0 5 R E L A Y I N I T I A T E T X 0 6 >...
Page 882
4.3.1 Receiving Tiff file This machine receives mail messages with Tiff-format attachments in the mail server and prints out the attached files. This machine can print out Tiff files in the Simple Mode defined in ITU-T T.37. It can also receive files at the 300 × 300dpi, 600 × 600dpi or 200 × 400dpi resolu- tion when expanded, and files in MR or MMR compression mode.
Page 883
Gateway Services 4.4.1 Fax to Email You can forward incoming FAX data as email. To do this, register on a PERSONAL BOX a one- touch number onto which an email address has been assigned. Any fax image that has been sent to this box will be forwarded to the assigned email address upon reception.
Page 884
4.4.2 Email To Fax Images received by email can be forwarded by fax. This InternetFAX carries out this operation using SMTP reception; this function is not supported for POP. Indicate the forwarding number to the InternetFAX using the format FAX=Phone Number@abc.com, and the InternetFAX will forward the received Tiff file to the number given after “FAX=”...
Page 885
Mail server DNS server mail.abc.com dns.abc.com 192.168.1.100 192.168.101 OKIFAX5950 fax.abc.com 192.168.1.105 Client user.abc.com ISDN/PSTN 192.168.1.50 OKIFAX5950 User.abc.com G3/G4 FAX 192.168.1.50 Fig.J-5 Gateway Service (Email → G3/G4 Fax) 885 / 41285901TH Rev.3...
Page 886
DEFAULT VERSION aaaa HASH hhhh DEFAULT TYPE MODEM VERSION hhhh RAM1 RAM2 CARTRIDGE (TONER/ID) bbbb/bbbb OPT-MEM DEVICE ID OKI OKIFAX 5950 TYPE2 MACHINE CONDITION COVER CLOSE DRUM CART. EXIST TONER NORMAL PRINTER ALARM NONE MACHINE COUNTER DRUM 12345 TONER 12345...
Page 888
Network Scanner This machine can be used as a network scanner. Use it as if sending an InternetFAX, specify- ing the email address to which the scanned document should be sent as the recipient of the transmission, and you can receive the document on your PC as a Tiff file. In this case there is no limit to the resolution of the Tiff file, so you can send the image at 600 ×...
Page 889
Troubleshooting 4.7.1 Service codes If a communication error occurs, check the service code shown on the Activity Report. SMTP communications: The service code for an SMTP communication is prefixed with the letter E, followed by a three-digit SMTP error code defined by RFC. Numbers from 900 and higher are codes defined specifically for this InternetFAX.
Page 890
POP3 communications: No standard error code definitions exist for the POP3 protocol. On this machine, the codes will be prefixed with the letter F, followed by a three-digit number denoting the following. • 001: Text print • 002: Text received but not printed •...
Page 891
4.7.2 Transmission troubleshooting A) Transmission fails; a communication error occurs. • Are the IP ADDRESS, SubNetMask and Default Gateway settings correct? • Has the SMTP server been configured correctly? • Has the host name been registered? • If using DNS, is the DNS server address correct? •...
Page 892
4.7.3 Reception troubleshooting A) Reception fails; a communication error occurs. • Are the IP ADDRESS, SubNetMask and Default Gateway settings correct? • Has the POP server been configured correctly? • If using DNS, is the DNS server address correct? • Have you set the USER ID correctly as registered on the POP server? •...
Page 893
4.7.4 Email To FAX troubleshooting A) I have sent data using the format “FAX=[telephone number]@[domain name], but it has not been delivered to the InternetFAX. • You may have set the domain name (the part after @) incorrectly. Consult your Network Administrator about the correct domain entry.
Page 894
Network Printing Printing Documents To print documents to your fax machine via the LAN you need to install the appropriate soft- ware from the supplied CD-ROM and make the correct settings for your environment. Note: When printing on transparencies, set the Media Type to Light, use the manual feed method, and set the machine output for face up stacking.
Page 895
Windows 3.1 Recommended process: 1) Install printer driver. 2) Run SETUP.EXE from the Win31 directory on the supplied CD-ROM. 3) Configure network card. When printing from Windows 3.1 a NetWare Server is required as Windows 3.1 is not a network operating system. “Printing via LPR,” from Windows 3.1 connected to the network with other commercial TCP/IP protocols, is not assured.
Page 896
Setting Items You can alter network settings by selecting UF93: NETWORK SETTINGS. To print from Windows using Lpr, it is necessary to set the IP ADDRESS. This is not required if printing from NetWare only, but it is necessary for using InternetFAX functions. 1: IP ADDRESS Sets the IP address.
Page 897
Banner Output Your fax machine supports TEXT-style Banner of NetWare 3.x and NetWare 4.x. Note that the machine only supports the ASCII codes listed below. Any ASCII code not supported will be replaced by a space. Table.J-3 Supported characters and fonts “...
Page 898
Troubleshooting • OPTION BOARD ERROR When OPTION BOARD ERROR is displayed on the fax machine display, an error may have been caused at the interface with the Network Card. In this case, turn off the fax machine, check that the network card is correctly installed and power up again. •...
Page 899
Appendix Simple Operating Instructions on Internet Fax Communication 6.1.1 General conditions To use Internet Fax, a Network Card must be installed in this machine and connected to a LAN. The Network Card for this machine can be connected to a 10 BaseT or 10/100baseTX LAN.
Page 900
6.1.3 Internet Fax reception To receive an Internet Fax message, you will also need a mail server for sending email. Please consult your network adminstrator about the settings required to connect to the mail server. A. POP Server Address /Name Enter the POP server name or IP Address.
Page 901
Examples of Mail Server Settings for Email-to-FAX Gateway Service To use gateway service 1 (email→OKIFAX5950→G3 FAX), the mail server and the DNS server must be configured to forward email to the OKIFAX5950. This document gives some examples of settings for forwarding mail to the OKIFAX5950. The settings given here are only examples;...
Page 902
6.2.2 Mail Server In many cases, the DNS server configuration explained in Section 1 is all you need to use the email-to-FAX relay service. However, some mail servers are configured to process all mail addressed to hosts belonging to their domain as mail to themselves. If mail server mail.abc.com has been set up in this way, it will regard mail to xxxx@fax.abc.com as mail to one of its users and will not forward it to the OKIFAX5950.
Page 903
Mail server DNS server mail.abc.com dns.abc.com 192.168.1.100 192.168.101 OKIFAX5950 fax.abc.com 192.168.1.105 Client user.abc.com 192.168.1.50 (1) Client sends mail to mail server (To: fax=123@fax.abc.com) (2) Mail server makes enquiry to DNS server regarding fax.abc.com (3) DNS replies to mail server (returns the IP address of fax.abc.com) (4) Mail server forwards mail to OKIFAX5950 (5) FAX communication to FAX number 123 Fig.J-7 Mail forwarding...
Page 904
This document describes the system specification of real time Internet Fax functions with FX056e/176e. The real time Internet FAX functions with FX056e/176e will be available when an optional board made by Oki Electric is installed. These functions comply with ITU-T.38. Hereafter, real time Internet FAX is described as IPFAX.
Page 905
One touch addition IP address A number with “*” at the beginning is considered to be an IP address. Each octet is divided by “*” instead of a period. Example) *192*168*001*254 If upper digits are identical with the device IP address, the upper digits can be omitted. Example) device IP address: 202.250.128.020 →Assumed as *202*250*128*254.
Page 906
Basic performance of transmitting IPFAX call designation 4.1.1 One touch In case a telephone number added to One Touch is IP address or IPFAX telephone number, a call is made via an IPFAX board. The characters and the number of digits that IPFAX can use as telephone numbers are limited, however, there is no such limitation with a main unit.
Page 907
Board error processing Before a call, a re-dial or a communication error process is taken depending on a board’s error condition as the below table shows. Board status Condition FAX’s behavior 0x01 Initial process Re-dial with T.38 0x02 Starting status (inoperable) Re-dial with T.38 0x03 Starting status (operable)
Page 908
T.38 FAX : Regardless of modem speeds, communicates at the maximum capability. • G3 FAX : V.34 communication is prohibited. Also, Oki high speed protocol B is prohibited, either. Various timer values in protocol are subject to change. For details, refer to Section “IP-FAX communication specifications.”...
Page 909
Other functions Power Save Power Save is prohibited when an IPFAX board is installed. Off Hook 8.2.1 Off hook during IPFAX Off hook during IPFAX sending is not displayed (“Communication” display remains.) Voice calling/DTMF/manual receiving are prohibited. Off hook during IPFAX receiving is not displayed (“Communication” display remains.) (same as during IPFAX sending) Voice calling/DTMF/manual receiving are prohibited.
Page 910
Dual operation Multiple communication between IPFAX communication and G3 or G3I mode is prohibited. Communication between IPFAX communication and G4 mode communication is permitted. Multiple communication between IPFAX and G4 mode performs instant Dial. When IPFAX ringing and G3 or G3I mode ringing conflict, the first ringing is taken and the communication that occurs later is rejected.
Page 911
S E T U P M E N U 8 0 5 I N C O M I N G O P T I O N S 8 F A X 2 N E T S E R V I C E 6 R E P O R T O P T I O N S 9 >...
Page 912
11. Report 11.1 Configuration Report 11.1.1 CONFIGURATION P2 When IPFAX is installed, replaces “LAN OPTIONS” with “IPFAX OPTIONS” and writes the following. However, when NIC is installed, “LAN OPTIONS” information is written as it has been done so far. USER FUNCTION SETUP REPORT OPTIONS <70>...
Page 913
11.1.2 CONFIGURATION P3 Writes a password. (ASCII code 32 bytes) When a board has an error, only the title is written and the contents will be blank. TECHNICAL FUNCTION <01> SERVICE BIT <02> MONITOR CONT <03> COUNTRY CODE <Omitted> <35> PRINT PRIORITY <36>...
Page 914
11.1.4. Self Diagnosis Report • Writes board condition. (OK: 01 - 05, NG: Writes DPRAM error code.) • Writes F/W version of the IPL part and operation part. (ASCII code 5 bytes) MODEM VERSION XXXX RAM1 RAM2 CARTRIDGE(TONER/ID) xxxx/xxxx DEVICE ID OKIFAX 5950 IPFAXBOARD VERSION...
Page 915
11.1.5 Modes for IPFAX written in communication management report Communication IPFAX TX-IP POLL-TX POLL TX *1 POLL TX-IP Bull. POLL TX Bull. POLL TX(BOX) POLL=XX POLL=XX-IP Broadcast TX-IP Relay Broadcast REL-T=XX REL-T=XX-IP Relay BC Conf. TX REP-T=XX REP-T=XX-IP FAX Forwarding FWD-T FWD-T-IP Batch TX...
Page 916
12. Service codes The following service codes are added. 9092: IPFAX disconnected due to network cut The following shows the service codes due to IPFAX board errors. The upper two digits are “15” and the lower two digits show an error code of the board. 1501: Receiver rejected 1502: GK rejected 1503: No response...
Page 917
V.8 Bit of DIS signal is set to OFF when IP-FAX board sends. 13.2.2 In case of communication by IP-FAX board, Oki high speed protocol B is not allowed. 13.2.2.1 Sending In case of communication by IP-FAX board, NSS signal does not assign Oki high speed protocol B even though NSF signal assigns it.
Page 918
Confidential reception service Currently confidential reception puts priority to Non-Oki machine communication (communication by SUB signal), but Oki machine confidential reception will come first if IP FAX communication by NSF signal is set and Oki machine confidential reception is available.
Page 919
14. IPFAX board specifications 14.1 Outline 14.1.1 Outline of functions You insert this board into MUPIS slot of a FAX machine made by ODC. FAX communication is done via network I/F and real time Internet FAX communication protocol is used (ITU-T T.38). When you insert this board to a slot of a FAX machine, the FAX machine can have real time Fax communication with a Internet FAX machine which is connected to the same IP network.
Page 921
Function block Function block name Function (outline) Remark MUPIS I/F processing Sends/receives messages and data with a FAX unit via part MUPIS I/F. Handles all the messages and data between the main unit and the board. Communication Controls sending from the main unit and controls receiving from LAN side using API in κ-LSI core part.
Page 922
14.2.3 Working parameter 14.2.3.1 User setting values Can be modified from Console software. Setting items Description Default value Remark Host name HOSTNAME in network I/F part (none) Use of DHCP Setting whether IP address is captured Link with IP address by DHCP IP address IP address in network I/F part...
Page 923
14.2.3.3 Setting at T.38 transmission speed Transmission speed which is available for sending and receiving in the device is a set value. Used as MaxBitrate of sending/receiving T38 capability at the time of H.245 logical channel negotiation. Therefore, T38 connection transmission speed established by H.245 negotiation is decided within the setting range with a terminal of the other side.