Page 1 2014 TRANSIT CONNECT Owner’s Manual fordowner.com ford.ca ET1J 19A321 AA July 2014 Third Printing Owner’s Manual Transit Connect Litho in U.S.A.
Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2014 All rights reserved. Part Number: 07/2013 20140625154723...
Page 4: Table Of Contents
About This Manual...........7 Symbols Glossary..........7 Keys and Remote Controls Data Recording..........9 General Information on Radio California Proposition 65......11 Frequencies...........41 Perchlorate............11 Remote Control..........41 Ford Credit............11 Replacing a Lost Key or Remote Replacement Parts Control............42 Recommendation........11 Special Notices..........12 MyKey Mobile Communications Principle of Operation........43 Equipment.............12...
Page 5 Table of Contents Air Vents............88 Lighting Manual Climate Control......89 General Information........61 Automatic Climate Control......91 Lighting Control..........61 Hints on Controlling the Interior Autolamps............62 Climate............92 Instrument Lighting Dimmer.....63 Rear Passenger Climate Controls....94 Headlamp Exit Delay........63 Heated Windows and Mirrors....94 Daytime Running Lamps......63 Cabin Air Filter..........95 Front Fog Lamps..........64 Cornering Lamps..........64...
Page 6 Table of Contents Fuel Quality............113 Roof Racks and Load Carriers....136 Running Out of Fuel........113 Load Limit............136 Refueling............114 Towing Fuel Consumption.........116 Towing a Trailer..........144 Emission Control System......116 Trailer Sway Control........145 Transmission Recommended Towing Weights....145 Automatic Transmission......119 Essential Towing Checks......147 Towing Points..........149 Brakes Transporting the Vehicle......150 General Information........122...
Page 7 Table of Contents Reporting Safety Defects (Canada Cleaning the Interior........204 Only).............165 Cleaning the Instrument Panel and Instrument Cluster Lens.......204 Fuses Cleaning Leather Seats......205 Fuse Box Locations........166 Repairing Minor Paint Damage....206 Fuse Specification Chart......167 Cleaning the Alloy Wheels.......206 Changing a Fuse..........176 Vehicle Storage..........206 Maintenance Wheels and Tires...
Page 8 Table of Contents Media Hub............256 Audio Troubleshooting.......257 SYNC General Information........258 Using Voice Recognition......260 Using SYNC With Your Phone....263 SYNC Applications and Services..278 Using SYNC With Your Media Player............285 SYNC Troubleshooting......296 MyFord Touch General Information........303 Settings.............311 Entertainment..........321 Phone...............339 Information............346 Navigation............356 Accessories Accessories............365 Appendices End User License Agreement....367...
Page 9 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 10: Introduction
ABOUT THIS MANUAL component as left-hand side or right-hand side. The side is determined when facing Thank you for choosing Ford. We forward in the seat. recommend that you take some time to get to know your vehicle by reading this manual.
Page 11 Introduction Battery acid Explosive gas Brake fluid - non petroleum Fan warning based Fasten safety belt Brake system Front airbag Cabin air filter Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Child seat lower anchor Hazard warning flashers Child seat tether anchor...
Page 12: Data Recording
In order to properly diagnose and E139213 service your vehicle, Ford Motor Company, Ford of Canada, and service and repair Parking brake facilities may access or share among them vehicle diagnostic information received...
Page 13 Other parties may seek to were operating; access the information independently • Whether or not the driver and of Ford Motor Company and Ford of passenger safety belts were Canada. buckled/fastened; Note: Including to the extent that any •...
Page 14: California Proposition 65
Ford replacement collision parts meet our (U.S. Only) stringent requirements for fit, finish, structural integrity, corrosion protection Ford Credit offers a full range of financing and dent resistance. During vehicle and lease plans to help you acquire your development we validate these parts vehicle.
Page 15: Special Notices
Mobile failure of non-Ford parts may not be communication equipment includes, but covered by the Ford Warranty. For is not limited to, cellular phones, pagers,...
Page 16: Child Safety
Child Safety GENERAL INFORMATION WARNINGS requirements of law. Ford recommends See the following sections for directions checking with a NHTSA Certified Child on how to properly use safety restraints Passenger Safety Technician (CPST) and for children. consult your pediatrician to make sure your...
Page 17: Installing Child Seats
Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or Children weighing 40 lb (18 kg) or less Use a child safety seat toddlers (generally age four or younger). (sometimes called an infant carrier, convertible seat, or toddler seat).
Page 18: Child Safety
Child Safety Use a child safety seat (sometimes called • Place the vehicle seat upon which the an infant carrier, convertible seat, or child seat will be installed in the upright toddler seat) for infants, toddlers, or position. children weighing 40 pounds (18 •...
Page 19 Child Safety E142530 E142875 3. While holding the shoulder and lap belt 5. To put the retractor in the automatic portions together, route the tongue locking mode, grasp the shoulder through the child seat according to the portion of the belt and pull downward child seat manufacturer's instructions.
Page 20 Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with your local St.
Page 21 Child Safety Attach LATCH lower attachments of the child seat only to the anchors shown. Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use) WARNING The standardized spacing for LATCH lower anchors is 11 inches (28 centimeters) center to center.
Page 22: Using Tether Straps
Child Safety Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats When used in combination, either the safety belt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child seat.
Page 23: Booster Seats
If and the child restraint manufacturer needed, the head restraints can also recommends its use, Ford also be removed. recommends its use. BOOSTER SEATS WARNING...
Page 24: Types Of Booster Seats
Child Safety If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child's head (as measured at the tops of the ears) above the top of the seat.
Page 25: Child Seat Positioning
Child Safety E142596 E142597 WARNINGS If the booster seat slides on the vehicle the way back. When possible, all children seat upon which it is being used, placing a age 12 and under should be properly rubberized mesh sold as shelf or carpet restrained in a rear seating position.
Page 26 Child Safety WARNINGS WARNINGS manufacturer. A safety seat that is Always restrain an unoccupied child improperly installed or utilized, is seat or booster seat. These objects inappropriate for your child's height, age, may become projectiles in a crash or or weight or does not properly fit the child sudden stop, which may increase the risk may increase the risk of serious injury or of serious injury.
Page 27: Child Safety Locks
Child Safety CHILD SAFETY LOCKS WARNING You cannot open the doors from inside if you have put the child safety locks on. E169581 The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Left-Hand Side Turn counterclockwise to lock and clockwise to unlock.
Page 28: Safety Belts
Safety Belts PRINCIPLE OF OPERATION WARNINGS When possible, all children 12 years old and under should be properly WARNINGS restrained in a rear seating position. Always drive and ride with your Failure to follow this could seriously seatback upright and the lap belt increase the risk of injury or death.
Page 29: Fastening The Safety Belts
Safety Belts • Crash sensors and monitoring system with readiness indicator. The safety belt pretensioners at the front seating positions are designed to tighten the safety belts when activated. In frontal and near-frontal crashes, the safety belt pretensioners may be activated alone or, if the crash is of sufficient severity, together with the front airbags.
Page 30: Safety Belts
Safety Belts Pregnant women should always wear their Vehicle Sensitive Mode safety belt. The lap belt portion of a This is the normal retractor mode, which combination lap and shoulder belt should allows free shoulder belt length be positioned low across the hips below adjustment to your movements and the belly and worn as tight as comfort will locking in response to vehicle movement.
Page 31: Safety Belt Height Adjustment
Safety Belts How to Use the Automatic Locking Only use extensions manufactured by the Mode same supplier as the safety belt. Manufacturer identification is located at the end of the webbing on the label or the retractor behind the trim. Only use an extension if the safety belt is too short for you when fully extended.
Page 32: Safety Belt Warning Lamp And Indicator Chime
Safety Belts This lamp illuminates and an SAFETY BELT WARNING LAMP audible warning will sound if the AND INDICATOR CHIME driver's safety belt has not been fastened when the vehicle's ignition is turned on. Conditions of operation If... Then... The driver's safety belt is not buckled The safety belt warning light illuminates 1- before the ignition switch is turned to the 2 minutes and the warning chime sounds...
Page 33 Safety Belts If... Then... You and the front seat passenger buckle The Belt-Minder feature will not activate. your safety belts before you switch the ignition on or less than 1–2 minutes elapse after you switch the ignition on... You or the front seat passenger do not The Belt-Minder feature activates, the buckle your safety belts before your vehicle safety belt warning light illuminates and a...
Page 34: Child Restraint And Safety Belt Maintenance
Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized...
Page 35: Personal Safety System
Personal Safety System How Does the Personal Safety The Personal Safety System provides an System Work? improved overall level of frontal crash protection to front seat occupants and is The Personal Safety System can adapt the designed to help further reduce the risk of deployment strategy of the safety devices airbag-related injuries.
Page 36: Supplementary Restraints System
Supplementary Restraints System The airbags are a supplemental restraint PRINCIPLE OF OPERATION system and are designed to work with the safety belts to help protect the driver and WARNINGS right front passenger from certain upper Airbags do not inflate slowly or body injuries.
Page 37: Driver And Passenger Airbags
Supplementary Restraints System Proper Driver and Front Passenger DRIVER AND PASSENGER Seating Adjustment AIRBAGS WARNING WARNINGS National Highway Traffic Safety Never place your arm or any objects Administration (NHTSA) over an airbag module. Placing your recommends a minimum distance arm over a deploying airbag can of at least 10 inches (25 centimeters) result in serious arm fractures or other between an occupant’s chest and the...
Page 38: Front Passenger Sensing System
Supplementary Restraints System WARNINGS To reduce the risk of possible serious injury: Do not stow objects in seatback map pocket or hang objects off seatback if a child is in the front passenger seat. Do not place objects underneath the front passenger seat or between the seat and the center console.
Page 39: Supplementary Restraints System
Supplementary Restraints System The front passenger sensing system is • When the front passenger sensing designed to disable (will not inflate) the system enables the front passenger front passenger frontal airbag when a rear frontal airbag (may inflate), the ON facing infant seat, a forward-facing child indicator lamp will be unlit and stay restraint, or a booster seat is detected.
Page 40 If it is necessary to modify an advanced front airbag system to accommodate a • Other passengers pushing or pulling on person with disabilities, contact the Ford the seat. Customer Relationship Center. See • Rear passenger feet and knees resting Getting the Services You Need (page or pushing on the seat.
Page 41: Safety Canopy
Supplementary Restraints System The Safety Canopy will deploy during SAFETY CANOPY significant side crashes or when a certain likelihood of a rollover event is detected WARNINGS by the rollover sensor. The Safety Canopy Do not place objects or mount is mounted to the roof side-rail sheet equipment on or near the headliner metal, behind the headliner, above each at the siderail that may come into...
Page 42: Crash Sensors And Airbag Indicator
Supplementary Restraints System Children 12 years old and under should The restraints control module also always be properly restrained in the rear monitors the readiness of the above safety seats. The Safety Canopy will not interfere devices plus the crash and occupant with children restrained using a properly sensors.
Page 43: Airbag Disposal
Supplementary Restraints System The fact that the safety belt pretensioners or airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (for example, crash severity, belt usage) were not appropriate to activate these safety devices.
Page 44: Keys And Remote Controls
Keys and Remote Controls GENERAL INFORMATION ON REMOTE CONTROL RADIO FREQUENCIES Integrated Keyhead Transmitter This device complies with Part 15 of the Equipped) FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause...
Page 45: Replacing A Lost Key Or Remote Control
Keys and Remote Controls Press and hold the unlock and lock buttons on the remote control simultaneously for at least four seconds with the ignition off. The direction indicators will flash twice to confirm the change. To return to the original unlocking function, repeat the process.
Page 46: Mykey
MyKey (If Equipped) Configurable Settings PRINCIPLE OF OPERATION With an admin key, you can configure MyKey allows you to program keys with certain MyKey settings when you first restricted driving modes to promote good create a MyKey and before you recycle the driving habits.
Page 47: Clearing All Mykeys
MyKey (If Equipped) Press the left arrow button to access the main menu and scroll to: Message Action and Description Settings Press the OK button. MyKey Press the OK button. Create MyKey When prompted, hold the OK button until you see a message informing you to label this key as a MyKey.
Page 48 MyKey (If Equipped) To clear all MyKeys of all MyKey settings, press the left arrow button to access the main menu and scroll to: Message Action and Description Settings Press the OK button. MyKey Press the OK button. Clear MyKey Press and hold the OK button until the following message displays.
Page 49: Checking Mykey System Status
MyKey (If Equipped) You can find information on programmed CHECKING MYKEY SYSTEM MyKey(s) using the information display STATUS control on the steering wheel. See Information Displays (page 77). To find information on a programed MyKey(s), press the left arrow button to access the main menu and scroll to: Message Description...
Page 50: Using Mykey With Remote Start Systems
Ford-approved, aftermarket remote start USING MYKEY WITH REMOTE systems. If you choose to install a remote START SYSTEMS start system, see an authorized dealer for a Ford-approved remote start system. MyKey is not compatible with non MYKEY TROUBLESHOOTING Condition Potential Causes I cannot program a MyKey.
Page 51: Locks
Locks Locking the Doors LOCKING AND UNLOCKING Press the button to lock all the Remote Control doors. The remote control can be used any time Press the button twice within your vehicle is not running. three seconds to double lock the doors. The horn will chirp twice if all the doors Unlocking the Doors and the luggage compartment are closed.
Page 52 Locks Locking and Unlocking the Doors with the Key Note: Do not leave your keys in your vehicle. Locking with the Key Turn the top of the key toward the front of your vehicle. Unlocking with the Key Turn the top of the key toward the rear of E148805 your vehicle.
Page 53: Auto Lock And Auto Unlock Feature
Locks Smart Unlocks For Intelligent Auto unlock Access Keys (If Equipped) The auto unlock feature will unlock all the doors when all of the following conditions This feature helps to prevent you from have been met: unintentionally locking your intelligent access key inside your vehicle’s passenger •...
Page 54: Emergency Locking With The Key
Locks Auto unlock: Press the power door lock button for longer than two seconds and release. The horn will chirp once if disabled or twice (one short and one long chirp) if enabled. After programming the feature, switch the ignition off. The horn will chirp once indicating programming is complete.
Page 55: Manual Liftgate
Locks MANUAL LIFTGATE (If Equipped) WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of your vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts.
Page 56: Security
Switching the ignition on with a correctly coded key disarms the engine Note: The system is not compatible with immobilization system. non-Ford aftermarket remote start systems. Replacement Keys Use of these systems may result in vehicle starting problems and a loss of security The integrated keyhead transmitter protection.
Page 57: Anti-Theft Alarm
Security Insert the first previously programmed ANTI-THEFT ALARM (If Equipped) correctly coded key into the ignition. 2. Switch the ignition from off to on. Keep Alarm System the ignition on for at least three The perimeter alarm is a deterrent against seconds, but no more than 10 seconds.
Page 58: Steering Wheel
Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 96). E95179 3. Lock the steering column. AUDIO CONTROL (If Equipped) Select the required source on the audio...
Page 59: Voice Control
Steering Wheel You can operate the following functions VOICE CONTROL (If Equipped) with the control: E159531 E159789 Press the button to select or deselect voice Volume up control. See SYNC (page 258). Seek up, next or end call CRUISE CONTROL Volume down (If Equipped) Seek down, previous or accept...
Page 60: Information Display Control
Steering Wheel INFORMATION DISPLAY CONTROL E130248 See Information Displays (page 77). Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 61: Wipers And Washers
Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before you switch the windshield wipers on. Note: Make sure you switch the windshield wipers and ignition off before using an automatic car wash. Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades.
Page 62: Windshield Washers
Wipers and Washers Note: During wet or winter driving Keep the outside of the windshield clean. conditions with ice, snow or a salty road The rain sensor is very sensitive and the mist, inconsistent or unexpected wiping or wipers may operate if dirt, mist or insects smearing may occur.
Page 63: Rear Window Washer
Wipers and Washers E171615 Intermittent wipe. Low speed wipe. Off. Press the top of the button to switch intermittent wipe on. Press the top of the button again to switch low speed wipe on. Press the bottom of the button to switch the rear window wiper off.
Page 64: Lighting
Lighting GENERAL INFORMATION LIGHTING CONTROL Condensation in Lamp Assemblies Exterior lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.
Page 65: Autolamps
Lighting Headlamp Flasher One Side E162680 E163717 Pull the lever toward you slightly and Right-hand side release it to flash the headlamps. Left-hand side AUTOLAMPS (If Equipped) High Beams E162679 E142451 The headlamps will switch on and off Push the lever forward to switch the high automatically in low light situations or beams on.
Page 66: Instrument Lighting Dimmer
Lighting When the headlamp switch is in the Press it repeatedly or press it and hold it Autolamps position, the windshield wiper until the desired level is reached. activated exterior lamps will turn on within Note: If you disconnect the battery or it 10 seconds when you switch the loses charge the instrument lighting will windshield wipers on.
Page 67: Front Fog Lamps
Lighting Press the button to switch the fog lamps FRONT FOG LAMPS (If Equipped) on or off. You can switch the fog lamps on when the lighting control is in any position except off and the high beams are not turned on. E142453 CORNERING LAMPS (If Equipped)
Page 68: Direction Indicators
Lighting If you set the switch to position B, the DIRECTION INDICATORS courtesy lamp will switch on when you unlock your vehicle, open a door or the liftgate. If you leave a door open with the ignition switched off, the courtesy lamp will switch off automatically after a short period of time to prevent your vehicle battery from losing charge.
Page 69: Interior Lamps - Vehicles With: Panoramic Roof Panel
Lighting Center Mounted Lamp INTERIOR LAMPS - VEHICLES WITH: PANORAMIC ROOF PANEL Side Mounted Lamp E139420 Right-hand side reading lamp on and off switch Left-hand side reading lamp on and off switch E139419 Door function switch Reading lamp on and off switch All lamps on and off switch Door function switch Press switch C to turn all lamps off when...
Page 70: Windows And Mirrors
Windows and Mirrors Accessory Delay POWER WINDOWS - VEHICLES (If Equipped) WITH: ONE-TOUCH DOWN You can use the window switches for DRIVER WINDOW several minutes when you switch the ignition off or until you open either front door. WARNINGS Do not leave children unattended in POWER WINDOWS - VEHICLES your vehicle and do not let them play with the power windows.
Page 71: Window Lock
Windows and Mirrors One-Touch Down Proceed as follows to override this (If Equipped) protection feature when there is a Press the control fully and release it. Press resistance, for example in winter: again or lift it to stop the window. Close the window twice until it reaches the point of resistance and let it One-Touch Up...
Page 72: Global Opening And Closing
Windows and Mirrors Repeat the procedure if the window EXTERIOR MIRRORS does not close automatically. Power Exterior Mirrors (If Equipped) Accessory Delay (If Equipped) WARNING You can use the window controls for several minutes after switching off the Do not adjust the mirrors when your ignition or until opening either front door.
Page 73: Interior Mirror
Windows and Mirrors Note: If you fold the mirrors using the INTERIOR MIRROR (If Equipped) manual fold button, you can only unfold them again manually. WARNING Manual Folding and Unfolding Do not adjust the mirror when your vehicle is moving. The power folding mirrors operate with the ignition on, and for several minutes after you switch the ignition off.
Page 74: Sun Shade Relearning
Windows and Mirrors Note: You must start the relearning process WARNINGS within 30 seconds of switching the ignition When closing the sun shade, you should verify that it is free of obstructions and make sure that In case the sun shade no longer opens or children and pets are not in the proximity closes properly, follow this relearning of the sunshade.
Page 75: Instrument Cluster
Instrument Cluster GAUGES E166232 Information display Speedometer Engine coolant temperature gauge Fuel gauge Tachometer Vehicle Settings and Personalization Information Display See Personalized Settings (page 81). Odometer Engine Coolant Temperature Located in the bottom of the information Gauge display, it registers the accumulated distance your vehicle has traveled.
Page 76: Warning Lamps And Indicators
Instrument Cluster Anti-Lock Braking System If the needle enters the red section, the engine is overheating. Stop the engine, If it illuminates when you are switch the ignition off and determine the driving, this indicates a cause once the engine has cooled down. malfunction.
Page 77: High Beam
Instrument Cluster Fog Lamps - Front WARNING (If Equipped) Driving your vehicle with the warning It will illuminate when you switch lamp on is dangerous. A significant the front fog lamps on. decrease in braking performance may occur. It will take you longer to stop your vehicle.
Page 78: Audible Warnings And Indicators
Instrument Cluster Parking Lamps Traction and Stability Control It will illuminate when you switch It will flash when the system is the parking lamps on. active. If it remains illuminated or does not illuminate when you E138639 switch the ignition on, this indicates a Service Engine Soon malfunction.
Page 79: Instrument Cluster
Instrument Cluster Automatic Transmission Warning Chime Sounds when you have not moved the transmission selector lever to park. A message will be shown in the display. Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 80: Information Displays
Information Displays You can use the information display GENERAL INFORMATION control on the steering wheel to adjust various system settings on your vehicle. WARNING The instrument panel will display the Driving while distracted can result in system settings. loss of vehicle control, crash and •...
Page 81: Information Displays
Information Displays Trip computer Average speed All values See Trip Computer (page 81). Settings Lighting Rain light On or Off Auto highbeam On or Off Hdlamp delay Manual or xx Seconds Display Language Choose your applicable setting Measure unit Choose your applicable setting Temp unit Choose your applicable...
Page 82 Information Displays Settings Alarm system Reduced guard Ask on exit System reset Hold OK to Reset System to Factory Default Menu Structure - Information and System Check Entertainment Display Active warnings will display first. The SYNC-Media allows you to access the system check menu may appear different SYNC features.
Page 83 Information Displays Menu SYNC-Settings Bluetooth on Set defaults Master reset Install on SYNC System info Voice settings Browse USB SYNC-Apps Audio settings Adaptive volume Sound DSP settings DSP equaliser News Alt. frequency RDS regional DAB service link Vehicle settings Traction Control Hill start assist Alarm system Powerfold mirrors...
Page 84: Clock
Information Displays Menu Set date Set time zone Summer time 24-hour mode Average Fuel CLOCK Indicates the average fuel consumption since the function was last reset. Type 1 Digital Speedometer To adjust the clock, switch the ignition on and press buttons H or M on the The speed your vehicle is traveling at will information and entertainment display as display as a digital number.
Page 85: Information Messages
Information Displays Certain messages need to be confirmed INFORMATION MESSAGES before you can access the menus. The message indicator illuminates to supplement some messages. It will be red or amber depending on the severity of the message and will remain on until the cause of the message has been rectified.
Page 86 Information Displays Battery and Charging System Message Message Indic- Action ator Electrical system over- Stop your vehicle as soon as it is safe to do voltage so and switch the ignition off. Have your Stop safely vehicle checked by an authorized dealer as soon as possible.
Page 87 Information Displays Message Message Indic- Action ator Hood open Vehicle not moving. Close. Rear load compartment Vehicle not moving. Close. door ajar Emergency rear door ajar Vehicle not moving. Close. Engine Message Message Indic- Action ator Engine fault Amber Have your vehicle checked by an authorized Service now dealer as soon as possible.
Page 88 Information Displays Lighting Message Message Indic- Action ator Brake lamp Bulb fault Displays when the brake lamp bulb has burned out. See Lighting (page 61). . Low beam Bulb fault Displays when the low beam headlamp bulb has burned out. See Lighting (page 61).
Page 89 Information Displays Parking Brake Message Message Indic- Action ator Park brake applied Displays when the parking brake is set, the engine is running and your vehicle speed is above 3 mph (5 km/h). If the warning stays on after the parking brake is released, have your vehicle checked by an authorized dealer as soon as possible.
Page 90 Information Displays Traction Control Message Message Indic- Action ator Traction control off Displays when you switch the traction control system off. See Using Traction Control (page 124). Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 91: Climate Control
Climate Control Air Conditioning PRINCIPLE OF OPERATION The system directs air through the Outside Air evaporator for cooling. The evaporator extracts humidity from the air to help keep Keep the air intakes in front of the the windows free of mist. The system windshield free from obstruction (such as directs the resulting condensation to the snow or leaves) to allow the climate...
Page 92: Manual Climate Control
Climate Control Side Air Vents To close the air vent, slide the airflow direction control fully downward. E163442 MANUAL CLIMATE CONTROL E141421 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 93 Climate Control Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed or switch off. If you switch the fan off, the windshield may fog up. Recirculated air: Press the button to switch between outside air and recirculated air.
Page 94: Automatic Climate Control
Climate Control AUTOMATIC CLIMATE CONTROL (If Equipped) E141422 AUTO: Press the button to select automatic operation. The system automatically controls the temperature, amount and distribution of the airflow to reach and maintain your previously selected temperature. Fan speed: Controls the volume of air circulated in your vehicle. Press the buttons to select the desired fan speed.
Page 95: Hints On Controlling The Interior Climate
Climate Control Footwell: Press the button to distribute air through the footwell air vents. Air conditioning: Press the button to switch the air conditioning on or off. Air conditioning cools your vehicle using outside air. To improve air conditioning when starting your vehicle, drive with the windows slightly open for two to three minutes.
Page 96: Heating The Interior Quickly
Climate Control Vehicle Stationary for Extended Note: To reduce fogging of the windshield Periods During Extreme High during humid weather, adjust the air distribution control to the windshield air Ambient Temperatures vents position. Increase the temperature • Apply the parking brake. and fan speed and press the A/C button to improve clearing, if required.
Page 97: Rear Passenger Climate Controls
Climate Control REAR PASSENGER CLIMATE CONTROLS (If Equipped) E175829 Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed or switch off. Temperature and air distribution control: Controls the temperature of the air circulated in your vehicle.
Page 98: Cabin Air Filter
Climate Control Heated Windshield Note: Do not remove ice from the mirror glass with a scraper. Do not adjust a frozen Press the button to clear the in place mirror glass. This may cause heated windshield of thin ice damage to the mirror glass or the heated E72506 and fog.
Page 99: Seats
Seats • Adjust the head restraint so that the SITTING IN THE CORRECT top of it is level with the top of your POSITION head and as far forward as possible. Make sure that you remain WARNINGS comfortable. Do not recline the seat backrest too •...
Page 100: Adjusting The Head Restraint
Seats Note: Adjust the seat backrest to an upright 2nd Row Center Head Restraint and 3rd driving position before adjusting the head Row Head Restraints restraint. Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible.
Page 101: Manual Seats
Seats Moving the Seat Backward and Tilting Head Restraints (If Equipped) Forward The head restraints may have a tilting feature for extra comfort. To tilt the head WARNING restraint, do the following: Rock the seat backward and forward after releasing the lever to make sure that it is fully engaged in its catch.
Page 102: Power Seats
Seats Adjusting the Height of the Driver WARNINGS Seat (If Equipped) Do not sit behind a seat that you fold forward. This can increase the risk of serious personal injury in a crash. E70730 Recline Adjustment (If Equipped) E167549 Lift the lever. 2.
Page 103: Rear Seats
Seats E167101 Vehicles With Five Seats REAR SEATS Folding the Seat Forward WARNINGS Do not use the bench seats as a bed when your vehicle is moving. Failure to follow this warning could result in serious personal injury or death. When folding or unfolding the seats take care not to get your fingers caught between the seatback and...
Page 104 Seats Removing the Seats E167552 3. Pull the strap on the rear of the seatback. 4. Raise the seat. E168682 Raise the seat. 2. Rotate the locking lever. E167553 3. Remove the seat. 5. Lift the support rod and connect it to Refitting the Seat the seat frame.
Page 105: Vehicles With Seven Seats
Seats Vehicles With Seven Seats Second Row Seats Folding the Seat Flat E167555 3. Pull the large strap on the rear of the seatback. 4. Move the seat forward to the lowered position, then push down on the center of the seatback to lock the latches. Note: A distinct click will be heard when the seat is locked in the lowered position.
Page 106 Seats Unfolding the Seat E167640 E169637 Pull the large strap on the rear of the Folding the Seat Flat seatback, lift the seat and push down Move the seat fully backward. to lock into position. 2. Pull the short strap on the rear of the seatback, unfold the seat back backward and lock into position.
Page 107: Heated Seats
Seats Creating a Level Load Floor E167643 E167645 4. Pull the strap on the rear of the The carpeted cover is held in position by seatback. magnets. Fold the carpeted cover forward 5. Fold the seatback forward. to cover up the folded seats. Unfolding the Seat HEATED SEATS (If Equipped)
Page 108: Rear Seat Armrest
Seats Do not do the following: • Place heavy objects on the seat. • Operate the heated seat if water or any other liquid is spilled on the seat. Allow the seat to dry thoroughly. • Operate the heated seats unless the engine is running.
Page 109: Auxiliary Power Points
Auxiliary Power Points 12 Volt DC Power Point CIGAR LIGHTER (If Equipped) WARNINGS Do not use the power point for operating a cigar lighter element, this can result in fire or serious injury. Do not insert objects other than an accessory plug into the power point, this can result in fire or serious injury.
Page 110: Storage Compartments
Storage Compartments CUP HOLDERS OVERHEAD CONSOLE - VEHICLES BUILT UP TO: 20-10- WARNINGS 2013 Do not place hot drinks in the cup holders when your vehicle is moving. WARNING Make sure that cups placed in the Do not place heavy objects in the holders do not obstruct your vision storage compartment.
Page 111 Storage Compartments E175398 Rear Door Storage Compartment (If Equipped) E163447 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 112: Starting And Stopping The Engine
Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground E72128 cover.
Page 113: Starting A Gasoline Engine
Starting and Stopping the Engine The idle speed will vary depending on STARTING A GASOLINE certain factors. These include vehicle ENGINE component and ambient temperatures as well as electrical and climate system Before starting the engine check demands. the following: Cold or Hot Engine •...
Page 114: Engine Block Heater
Starting and Stopping the Engine • Make sure that when in operation, the ENGINE BLOCK HEATER extension cord plug and heater cord Equipped) plug connections are free and clear of water. This could cause an electric shock or fire. WARNINGS Failure to follow engine block heater •...
Page 115: Fuel And Refueling
Fuel and Refueling • Automotive fuels can be harmful or SAFETY PRECAUTIONS fatal if swallowed. Fuel such as gasoline is highly toxic and if WARNINGS swallowed can cause death or Do not overfill the fuel tank. The permanent injury. If fuel is swallowed, pressure in an overfilled tank may call a physician immediately, even if no cause leakage and lead to fuel spray...
Page 116: Fuel Quality
Fuel and Refueling Do not be concerned if your engine FUEL QUALITY sometimes knocks lightly. However, if it knocks heavily while you are using fuel with Note: Use of any fuel other than those the recommended octane rating, see your recommended may cause vehicle damage, authorized dealer to prevent any engine a loss of vehicle performance and repairs...
Page 117: Refueling
Fuel and Refueling Note: Do not use aftermarket funnels; they REFUELING will not work with the capless fuel system and can damage it. The included funnel has WARNINGS been specially designed to work safely with Fuel vapor burns violently and a fuel your vehicle.
Page 118: Fuel And Refueling
Fuel and Refueling Easy Fuel Capless Fuel System 4. After you are done pumping fuel, slowly remove the fuel filler nozzle—allow WARNING about five to ten seconds after pumping fuel before removing the fuel The fuel system may be under filler nozzle.
Page 119: Fuel Consumption
Fuel and Refueling Fill the fuel tank completely and record FUEL CONSUMPTION the initial odometer reading. Note: The amount of usable fuel in the 2. Each time you fill the tank, record the empty reserve varies and should not be amount of fuel added.
Page 120: On-Board Diagnostics (Obd-Ii)
OBD-II your vehicle and to its emissions system. system has detected a If you use parts other than Ford, Motorcraft malfunction. Temporary malfunctions may or Ford-authorized parts for maintenance cause the service engine soon indicator to replacements, or for service of illuminate.
Page 121: Transmission
Fuel and Refueling present, the service engine soon indicator If the vehicle’s engine or transmission has should stay off the next time you start the just been serviced, or the battery has engine. A driving cycle consists of a cold recently run down or been replaced, the engine startup followed by mixed OBD-II system may indicate that the...
Page 122: Transmission
Transmission P (Park) AUTOMATIC TRANSMISSION This position locks the transmission and WARNINGS prevents the front wheels from turning. Come to a complete stop before putting Always set the parking brake fully your vehicle into and out of P (Park) and make sure the gearshift is latched in P (Park).
Page 123: Brake-Shift Interlock
Transmission To use SelectShift, move the gearshift WARNINGS lever into S (Sport). Use the +/- buttons When doing this procedure, you will on the side of your gearshift lever to be taking the vehicle out of park manually change gears. which means the vehicle can roll freely.
Page 124 Transmission 5. While holding the white lever in the rear position, move the shifter from the park position. 6. Press the shifter bezel back into the top finish panel until it snaps back into position. Apply the brake pedal, start the vehicle and release the parking brake.
Page 125: Brakes
Brakes Anti-lock Brake System GENERAL INFORMATION This system helps you maintain steering Note: Occasional brake noise is normal. If control during emergency stops by keeping a metal-to-metal, continuous grinding or the brakes from locking. continuous squeal sound is present, the This lamp momentarily brake linings may be worn-out.
Page 126: Hill Start Assist
Brakes Note: Do not press the release button while WARNINGS pulling the lever up. The system will turn off if a malfunction is apparent or if you rev To apply the parking brake: the engine excessively. Failure to Press the foot brake pedal firmly. take care may result in the loss of control 2.
Page 127: Traction Control
Traction Control System Indicator Lights and PRINCIPLE OF OPERATION Messages The traction control system helps avoid WARNING drive wheel spin and loss of traction. If a failure has been detected within If your vehicle begins to slide, the system the AdvanceTrac system, the applies the brakes to individual wheels stability control light will illuminate and, when needed, reduces engine power...
Page 128: Stability Control
Stability Control The AdvanceTrac with Roll Stability PRINCIPLE OF OPERATION Control system helps you keep control of your vehicle when on a slippery surface. WARNINGS The electronic stability control portion of Vehicle modifications involving the system helps avoid skids and lateral braking system, aftermarket roof slides and roll stability control helps avoid racks, suspension, steering system,...
Page 129: Using Stability Control
Stability Control USING STABILITY CONTROL AdvanceTrac® with Roll Stability Control (RSC®) The system automatically activates when you start your vehicle. The AdvanceTrac with RSC system cannot be completely turned off, but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in position R.
Page 130: Parking Aids
As you continue the inner your responsibility to drive with due sensors will detect objects directly behind care and attention. your vehicle. If your vehicles has a non-Ford approved trailer tow module the PARKING AID (If Equipped) system may not correctly detect objects.
Page 131: Rear Sensing System
Parking Aids The parking aid system gives an audible warning and reduces the radio volume when it detects a large object within a limited range of your vehicle’s bumpers. Note: When the parking aid system no longer detects a large object the radio volume will return to the previous level.
Page 132: Parking Aids
Parking Aids Front and Rear Sensing System Audible warnings will sound when large objects are within the sensor coverage The front and rear parking aid sensors turn areas of either bumper in the following on automatically when you move the manner: transmission selector lever to R (reverse), •...
Page 133: Rear View Camera
Parking Aids Move the transmission selector lever from R (reverse), D (drive), S (sport) or move away from large objects as you drive off, or press the parking aid button to switch the system off. If a fault is present in the system, a warning message appears in the information display and does not allow you to switch the system on.
Page 134: Switching The Rear View Camera Off
Parking Aids The lines show a projected vehicle path Green - Zone and the approximate distance from the Black - center line of the rear bumper to an object. projected vehicle path Note: When reversing with a trailer the camera will show the direction of your vehicle and not the direction of the trailer.
Page 135: Cruise Control
Cruise Control (If Equipped) Switching Cruise Control On PRINCIPLE OF OPERATION Press and release ON. Cruise control lets you maintain a set The indicator will display in the speed without keeping your foot on the instrument cluster. accelerator pedal. You can use cruise control when your vehicle speed is greater E71340 than 20 mph (30 km/h).
Page 136: Driving Aids
Driving Aids system. If this should occur, you will neither STEERING lose the ability to steer your vehicle manually nor will it cause permanent Electric Power Steering damage. Typical steering and driving maneuvers allows the system to cool and WARNINGS steering assist to return to normal.
Page 137: Load Carrying
Load Carrying Adjustable Load Floor LUGGAGE ANCHOR POINTS (If Equipped) E142446 Vehicles with the standard size spare tire can adjust the load floor to two positions. The front of the load floor can be placed either on (for high position) or below (for low position) the ledges behind the rear seats.
Page 138: Load Carrying
Load Carrying Push the ends of the upper bar toward each other and insert them into the retainers in the roof. Push the bar forward into the narrow section of the retainers. E167371 3. Tighten the straps. Removing the Net E167370 2.
Page 139: Roof Racks And Load Carriers
When using vehicle weight within its design the roof rack system, we recommend you rating capability, with or without use Ford genuine accessory crossbars a trailer. Properly loading your designed specifically for your vehicle. vehicle will provide maximum...
Page 140 Load Carrying Base Curb Weight - is the weight Vehicle Curb Weight - is the of the vehicle including a full tank weight of your new vehicle when of fuel and all standard you picked it up from your equipment. It does not include authorized dealer plus any passengers, cargo, or optional aftermarket equipment.
Page 141 Load Carrying Example only: E142516 E142517 CARGO E143817 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 142: Towing
Load Carrying Cargo Weight - includes all Certification Label. The label shall weight added to the Base Curb be affixed to either the door hinge Weight, including cargo and pillar, door-latch post, or the door optional equipment. When towing, edge that meets the door-latch trailer tongue load or king pin post, next to the driver's seating weight is also part of cargo weight.
Page 143 Load Carrying Example only: E142523 E142524 WARNING Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 144: Towing
Load Carrying E143819 or external) and a tongue load of GCW (Gross Combined Weight) 10–15% (conventional trailer) or - is the Gross Vehicle Weight plus king pin weight of 15–25% (fifth the weight of the fully loaded wheel trailer). Consult an trailer.
Page 145: Towing
Load Carrying 4. The resulting figure equals the WARNINGS available amount of cargo and Do not use replacement tires luggage load capacity. For with lower load carrying example, if the “XXX” amount capacities than the original tires equals 1,400 lb. and there will because they may lower the be five 150 lb.
Page 146 Load Carrying - 150 = 150 pounds. Yes, you have the load capacity to transport the enough load capacity in your cement and your friend home. In vehicle to transport four friends metric units, the calculation would and your golf bags. In metric units, be: 635 kilograms - (2 x 99 the calculation would be: 635 kilograms) - (9 x 45 kilograms) =...
Page 147: Towing
Towing Load Placement TOWING A TRAILER To help minimize how trailer WARNINGS movement affects your vehicle Do not exceed the GVWR or when driving: the GAWR specified on the • Load the heaviest items closest certification label. to the trailer floor. Towing trailers beyond the •...
Page 148: Trailer Sway Control
Towing Trailer Lighting Note: Make sure you take the trailer frontal area into The electrical system on your consideration, do not exceed 20 vehicle is not suitable for towing feet (1.86 meters). Towing a trailer trailers with LED lamps. that exceeds this frontal area will reduce the performance and fuel TRAILER SWAY CONTROL economy of your vehicle when...
Page 149 Towing Calculating the Maximum 3. This equals the maximum Loaded Trailer Weight loaded trailer weight for this combination. 1. Start with the gross combined Note: The trailer tongue load is an weight rating for your vehicle. integral part of the payload of the See the following chart.
Page 150: Essential Towing Checks
Towing Note: You cannot use a seven-pin trailer ESSENTIAL TOWING CHECKS wiring connector for your vehicle and the trailer lighting equipment. Follow these guidelines for safe towing: • Do not tow a trailer until you drive your Color Function vehicle at least 1000 miles (1600 kilometers).
Page 151 Towing Before Towing a Trailer Note: Never attach safety chains to the bumper. Practice turning, stopping and backing up to get the feel of your vehicle-trailer Trailer Brakes combination before starting on a trip. WARNING When turning, make wider turns so the trailer wheels clear curbs and other Do not connect a trailer's hydraulic obstacles.
Page 152: Towing Points
Towing • If your vehicle has AdvanceTrac with Replace the rear axle lubricant anytime RSC and a heavily loaded trailer is on the rear axle has been submerged in water. tow, the system may turn on while Water may have contaminated the rear taking corners.
Page 153: Transporting The Vehicle
Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If the vehicle is towed incorrectly, or by any other means, vehicle damage may occur.
Page 154: Towing The Vehicle On Four Wheels
Towing You can tow your vehicle from the front You must use a tow rope or rigid towing with wheel lift equipment to raise the front bar that is of the correct strength for the wheels off the ground. We recommend weight of the towing vehicle and the that you place the rear wheels on a dolly vehicle that is being towed.
Page 155: Driving Hints
Driving Hints 4. Check the coolant level. See Engine BREAKING-IN Coolant Check (page 182). You need to break in new tires for 5. Have your vehicle checked by an approximately 300 miles (480 authorized dealer as soon as possible. kilometers). During this time, your vehicle may exhibit some unusual driving ECONOMICAL DRIVING characteristics.
Page 156: Cold Weather Precautions
Driving Hints • Do not warm up your vehicle on cold When driving in water, maintain a low mornings. speed and do not stop your vehicle. After driving through water and as soon as it is • Reduce the use of air conditioning and safe to do so: heat.
Page 157: Driving Hints
Driving Hints WARNINGS Never place floor mats or any other covering on top of already installed floor mats. Floor mats should always rest on top of vehicle carpeting surface and not another floor mat or other covering. Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation.
Page 158: Roadside Emergencies
• Towing — independent service contractors, if not prohibited by state, Canadian customers who require roadside local or municipal law, shall tow Ford assistance, call 1-800-665-2006. eligible vehicles to an authorized dealer within 35 mi (56 km) of the Vehicles Sold in Canada: Using...
Page 159: Hazard Warning Flashers
2. Turn the ignition to crank. before you authorize or pay for the service. 3. Turn the ignition off. Call the Ford Roadside Assistance at 4. Turn the ignition on again to re-enable 1-800-665-2006 for additional the fuel pump.
Page 160: Roadside Emergencies
Roadside Emergencies WARNINGS Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Use only an adequate-sized cable with insulated clamps. Note: Do not disconnect the battery from your vehicle s electrical system. Preparing Your Vehicle Note: Do not attempt to push-start your automatic transmission vehicle.
Page 161: Jump Starting
Roadside Emergencies E130431 WARNING Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery. Jump Starting E142665 Start the engine of the booster vehicle Remove the jumper cable from the and rev the engine moderately, or press...
Page 162: Post-Crash Alert System
Roadside Emergencies POST-CRASH ALERT SYSTEM (If Equipped) The system flashes the turn signal lamps and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and lamps will turn off when: •...
Page 163: Customer Assistance
A reasonable time must be allowed to Oakville, Ontario L6K 0C8 perform a repair after taking your vehicle Telephone to the authorized dealer. Repairs will be made using Ford or Motorcraft® parts, or 1-800-565-3673 (FORD) remanufactured or other parts that are Online authorized by Ford.
Page 164: In California (U.s. Only)
2. Four or more repair attempts are made Ford in writing before pursuing remedies on the same nonconformity (a defect under your state’s warranty laws. Ford is or condition that substantially impairs also allowed a final repair attempt in some the use, value or safety of the vehicle) states.
Page 165: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)
BBB. Canadian dealers. In those cases where You are not bound by the decision, and you continue to feel that the efforts by Ford may reject the decision and proceed to of Canada and the authorized dealer to...
Page 166: Getting Assistance Outside The U.s. And Canada
CAMVAP decisions are fast, fair, FORD MOTOR COMPANY and final as the arbitrator’s award is Customer Relationship Center binding on both you and Ford of Canada. 1555 Fairlane Drive CAMVAP services are available in all Fairlane Business Park #3 Canadian territories and provinces.
Page 167: Ordering Additional Owner's Literature
REPORTING SAFETY DEFECTS identification number (VIN) and new address with Ford Motor Company Export (U.S. ONLY) Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
Page 168: Reporting Safety Defects (Canada Only)
Customer Assistance To contact NHTSA, you may call You can also obtain other the Vehicle Safety Hotline information about motor vehicle toll-free at 1-888-327-4236 (TTY: safety from 1-800-424-9153); go to http://www.safercar.gov. http://www.safercar.gov; or write REPORTING SAFETY DEFECTS Administrator (CANADA ONLY) 1200 New Jersey Avenue, If you believe that your vehicle has Southeast...
Page 169: Fuses
Fuses Luggage Compartment Fuse Box FUSE BOX LOCATIONS Engine Compartment Fuse Box The fuse box is located in the engine compartment. See Maintenance (page 177). Passenger Compartment Fuse Box E163779 The fuse box is located in the luggage E159113 compartment on the right-hand side. The fuse box is located below the glove Remove the fuse box cover to gain access box.
Page 170: Fuse Specification Chart
Fuses FUSE SPECIFICATION CHART Engine Compartment Fuse Box E157389 Fuse Fuse Rating Circuits protected Not used Not used Not used Not used Not used Not used Anti-lock brake system Stability control Heated rear window Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 171 Fuses Fuse Fuse Rating Circuits protected Blower motor Rear floor console auxiliary power point Cargo area auxiliary power point (van only, vehicles with Start/Stop) Powertrain control module Starter relay Heated windshield (right-hand) Cargo area auxiliary power point (van only, vehicles without Start/Stop) Luggage compartment auxiliary power point (Tourneo, vehicles without Start/Stop)
Page 172 Fuses Fuse Fuse Rating Circuits protected Front power window (without door control unit) Ignition switch position II output (van only) Not used Engine control module Engine control module Fuel injectors Filter Heater Engine control module (DV6 and Fox engine only) Active grill shutter (1.6 GTDI and 2.5L engine only) Parking assist control module (van only) Engine control module...
Page 173: Heated Windshield
Fuses Relay Circuits switched Not used Horn Not used Not used Rear window wiper Not used Heated windshield Accessory delay Not used Starter motor Air conditioning clutch Cooling fan Blower motor Electronic engine control Heated rear window Ignition Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 174: Passenger Compartment Fuse Box
Fuses Passenger Compartment Fuse Box E129926 Fuse Fuse Rating Circuits protected Fuel pump Not used Not used Passive anti-theft system transceiver Interior lamp Driver door switch pack Glove compartment lamp Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 175 Fuses Fuse Fuse Rating Circuits protected Overhead console switch bank Not used Autowipers Auto-dimming interior mirror Not used Not used Liftgate release Front door double locking and unlock relay 7.5A SYNC Front display interface module Global positioning system module Not used Instrument panel cluster Central locking relay Heating control head (manual air conditioning)
Page 176: Load Compartment Fuse Box
Fuses Fuse Fuse Rating Circuits protected interior motion sensor Washer pump (ground fuse) Central locking (ground fuse) Double locking (ground fuse) 7.5A Ignition switch Airbag module Occupant classification system Passenger airbag deactivation indicator Not used Body control module KL30 supply Not used Load Compartment Fuse Box E129927...
Page 177 Fuses Fuse Fuse Rating Circuits protected Door control unit rear left Door control unit rear right Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used...
Page 178 Fuses Fuse Fuse Rating Circuits protected Not used Not used Driver heated seat Passenger heated seat Not used Power sunblind Not used Not used 7.5A Rear heating, ventilation and air conditioning module ignition feed Not used Not used Not used Not used Not used Not used...
Page 179: Changing A Fuse
Fuses CHANGING A FUSE Fuses WARNING E142430 Always replace a fuse with one that If electrical components in the vehicle are has the specified amperage rating. not working, a fuse may have blown. Blown Using a fuse with a higher amperage fuses are identified by a broken wire within rating can cause severe wire damage and the fuse.
Page 180: Maintenance
Maintenance Working with the Engine Off GENERAL INFORMATION Set the parking brake and shift to park Have your vehicle serviced regularly to help (P). maintain its roadworthiness and resale 2. Switch off the engine. value. There is a large network of authorized dealers that are there to help 3.
Page 181: Closing The Hood
Maintenance E164920 3. Move the catch to the left. E87786 4. Open the hood and support it with the support rod. Closing the Hood Remove the support rod from the catch and secure correctly. 2. Lower the hood and allow it to drop under its own weight for the last 8 inches to 12 inches (20 centimeters to 30 centimeters).
Page 182: Under Hood Overview - 1.6L
Maintenance UNDER HOOD OVERVIEW - 1.6L E163400 Engine coolant reservoir : See Engine Oil Check (page 181). Engine oil filler cap : See Engine Oil Dipstick (page 181). Engine oil dipstick : See Engine Oil Dipstick (page 181). Brake and clutch fluid reservoir : See Brake Fluid Check (page 184).
Page 183: Under Hood Overview - 2.5L
Maintenance UNDER HOOD OVERVIEW - 2.5L E166456 Engine coolant reservoir : See Engine Coolant Check (page 182). Engine oil filler cap : See Engine Oil Dipstick (page 181). Engine oil dipstick : See Engine Oil Dipstick (page 181). Brake and clutch fluid reservoir : See Brake Fluid Check (page 184).
Page 184: Engine Oil Dipstick
Maintenance 3. Remove the dipstick and wipe it with ENGINE OIL DIPSTICK a clean, lint free cloth. Replace the dipstick and remove it again to check the oil level. If the oil level is at the minimum mark, add oil immediately. See Capacities and Specifications (page 237).
Page 185: Oil Change Indicator Reset
8. Switch the ignition off. For vehicles with Remove the engine oil filler cap. push-button start, press the start 2. Add engine oil that meets Ford button to switch the ignition off. specifications. See Capacities and Specifications (page 237).
Page 186: Recycled Engine Coolant
Also, spilling warranty. Use prediluted engine coolant on hot engine parts can burn you. coolant meeting the Ford specification. Do not put engine coolant in the See Capacities and Specifications windshield washer fluid reservoir. If (page 237).
Page 187: Automatic Transmission Fluid Check
If you drive in extremely cold climates: Do not use supplemental transmission • It may be necessary to have a Ford fluid additives, treatments or cleaning authorized dealer increase the coolant agents. The use of these materials may concentration above 50%.
Page 188: Changing The 12V Battery
Maintenance When a low voltage battery replacement CHANGING THE 12V BATTERY is necessary, see an authorized dealer to replace the low voltage battery with a Ford WARNINGS recommended replacement low voltage Batteries normally produce explosive battery that matches the electrical...
Page 189: Checking The Wiper Blades
Maintenance presets, are also maintained in memory by Note: Always dispose of automotive power from the low voltage battery. When batteries in a responsible manner. Follow a technician disconnects and connects the your local authorized standards for disposal. low voltage battery, these settings are Call your local authorized recycling center erased.
Page 190 Maintenance Changing the Front Wiper Blades 2. Slightly rotate the wiper blade from the wiper arm. Pull the wiper blade and arm away 3. Disengage the wiper blade from the from the glass. wiper arm. 4. Remove the wiper blade. Install new wiper blades in the reverse order.
Page 191: Adjusting The Headlamps
Maintenance E93786 6. Remove the wiper blade. Install new wiper blades in the reverse E93784 order. 3. Disengage the wiper blade from the Note: Make sure that the wiper blade locks wiper arm. into place. ADJUSTING THE HEADLAMPS Vertical Aim Adjustment If your vehicle has been involved in a crash, have the aim of the headlamp beam checked by an authorized dealer.
Page 192: Changing A Bulb
Maintenance 25 feet (7.6 meters) Horizontal reference line Vertical Aim Adjustment Procedure Park your vehicle on level ground approximately 25 feet (7.6 meters) from a wall or screen. 2. Measure the distance from the ground to the center of the headlamp bulb and mark an 8 foot (2.4 meter) long horizontal reference line on the wall or screen at this height.
Page 193 Maintenance Side Marker WARNINGS Bulbs can become hot, let the bulb cool down before removing it. Failure to do so could result in personal injury. The following instructions describe how to remove the bulbs. Fit replacements in the reverse order unless otherwise stated. You must fit bulbs of the correct specification.
Page 194 Maintenance Direction Indicator Headlamp High Beam E171014 Remove the cover. 2. Turn the bulb holder counterclockwise and remove it. E165475 Note: Do not touch the glass of the bulb. Turn the bulb holder counterclockwise and remove it. Side Direction Indicator Note: You cannot separate the bulb from the bulb holder.
Page 195: Rear Lamps
Maintenance Rear Lamps E165496 2. Hold the bulb holder and turn the lamp counterclockwise and remove it. 3. Remove the bulb by pulling it straight out. E165484 Remove the screws. Front Fog Lamps E71062 E165485 Disconnect the electrical connector. 2. Turn the bulb holders counterclockwise to remove them.
Page 196: License Plate Lamp
Maintenance License Plate Lamp Front Interior LED lamps These are not serviceable items, see an authorized dealer if they fail. Interior Lamps Front Interior Lamp E125092 Note: If your vehicle has LED lamps these are not serviceable items, see an authorized E99452 dealer if they fail.
Page 197: Bulb Specification Chart
Maintenance Cargo Area Lamp E163429 Prise off the lamp cover. E166153 2. Remove the cover. 3. Remove the bulb. BULB SPECIFICATION CHART Lamp Specification Power (watt) Front direction indicator PY24W Headlamp high beam Headlamp low beam Front fog lamp Cornering lamp Side direction indicator Rear direction indicator WY21W...
Page 198 Maintenance Lamp Specification Power (watt) Reversing lamp W16W License plate lamp Interior lamp Reading lamp Luggage compartment lamp 211 Festoon Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 199: Changing The Engine Air Filter
Maintenance EcoBoost Engines CHANGING THE ENGINE AIR FILTER WARNING To reduce the risk of vehicle damage and/or personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the engine is running. When changing the air filter element, use only the air filter element listed.
Page 200: Technical Specifications
Maintenance 6. Install the air filter housing cover. 3. Remove the air filter element from the air filter housing. Install the retaining screws to secure the air filter housing cover to the air 4. Wipe any dirt or debris from the air filter filter housing.
Page 201 Maintenance Item Capacity 9.0 qt (8.5 L) Automatic transmission fluid Fuel tank 15.85 gal (60 L) Windshield washer fluid 3.1 qt (2.9 L) A/C refrigerant 1.5 lb (0.68 kg) A/C refrigerant - with auxiliary system 1.9 lb (0.875 kg) A/C refrigerant compressor oil 4.6 fl oz (136 ml) A/C refrigerant compressor oil - with auxiliary system 7.4 fl oz (220 ml)
Page 202: Technical Specifications - 2.5L
Increased emission levels. and could lead to engine damage that may not be covered by your vehicle warranty. • Reduced engine performance. Note: Ford recommends using DOT 4 Low • Reduced fuel economy. Viscosity (LV) High Performance Brake Fluid •...
Page 203 Maintenance Capacities Item Capacity Engine cooling system 8.5 qt (8 L) Engine lubrication system - including the oil filter 5.7 qt (5.4 L) Engine lubrication system - excluding the oil filter 5.4 qt (5.1 L) Engine oil top-up - raise the level on the dipstick 0.8 qt (0.75 L) from minimum to maximum 9.0 qt (8.5 L)
Page 204 Increased emission levels. and could lead to engine damage that may not be covered by your vehicle warranty. • Reduced engine performance. Note: Ford recommends using DOT 4 Low • Reduced fuel economy. Viscosity (LV) High Performance Brake Fluid •...
Page 205: Vehicle Care
Vehicle Care • Never use strong household detergents CLEANING PRODUCTS or soap, such as dish washing or laundry liquid. These products can For best results, use the following products discolor and spot painted surfaces. or products of equivalent quality: • Never wash a vehicle that is “hot to the •...
Page 206: Waxing
Vehicle Care • Wash your vehicle first, using cool or • Use a quality wax that does not contain lukewarm water and a neutral pH abrasives. shampoo, such as Motorcraft Detail • Follow the manufacturer’s instructions Wash. to apply and remove the wax. •...
Page 207: Cleaning The Windows And Wiper Blades
Vehicle Care • Never wash or rinse any ignition coil, WARNINGS spark plug wire or spark plug well, or On vehicles equipped with the area in and around these locations. seat-mounted airbags, do not use • Cover the battery, power distribution chemical solvents or strong box, and air filter assembly to prevent detergents.
Page 208: Cleaning Leather Seats
Vehicle Care Clean the instrument panel and cluster 4. Remove the soaked cloth and if it is not lens with a clean, damp, white cotton soiled badly, use this cloth to clean the cloth, then use a clean and dry white area by using a rubbing motion for 60 cotton cloth to dry these areas.
Page 209: Repairing Minor Paint Damage
Vehicle Care • Clean the wheels weekly using REPAIRING MINOR PAINT Motorcraft Wheel and Tire Cleaner. DAMAGE Apply using manufacturer's instructions. You should repair paintwork damage • Use a sponge to remove heavy caused by stones from the road or minor deposits of dirt and brake dust scratches as soon as possible.
Page 210: Removing Vehicle From Storage
Vehicle Care Battery • Touch-up exposed or primed metal to prevent rust. • Check and recharge as necessary. Keep • Cover chrome and stainless steel parts connections clean. with a thick coat of auto wax to prevent • If storing your vehicle for more than 30 discoloration.
Page 211: Vehicle Care
Vehicle Care • Check tire pressures and set tire inflation per the Tire Label. • Check brake pedal operation. Drive your vehicle 15 ft (4.5 m) back and forth to remove rust build-up. • Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels.
Page 212: Wheels And Tires
Wheels and Tires How Your Vehicle Differs from GENERAL INFORMATION Other Vehicles Notice to Utility Vehicle, Van and Sport-utility vehicles, vans and trucks can Truck Owners differ from some other vehicles in a few noticeable ways. Your vehicle may be: WARNINGS Utility vehicles have a significantly higher rollover rate than other types...
Page 213: Tire Care
U.S. Department of Transportation-Tire quality TIRE CARE grades: The U.S. Department of Transportation requires Ford Information About Uniform Motor Company to give you the Tire Quality Grading following information about tire grades exactly as the government has written it.
Page 214 Wheels and Tires the government course as a tire Temperature A B C graded 100. The relative WARNING performance of tires depends upon the actual conditions of their The temperature grade for use, however, and may depart this tire is established for a significantly from the norm due to tire that is properly inflated and variations in driving habits, service...
Page 215 Wheels and Tires *Tire Identification Number *Recommended inflation (TIN): A number on the sidewall pressure: The cold inflation of each tire providing information pressure found on the Safety about the tire brand and Compliance Certification Label manufacturing plant, tire size and (affixed to either the door hinge date of manufacture.
Page 216 Wheels and Tires describes the fundamental A. P: Indicates a tire, designated characteristics of the tire and also by the Tire and Rim Association, provides a U.S. DOT Tire that may be used for service on Identification Number for safety cars, sport utility vehicles, standard certification and in case minivans and light trucks.
Page 217 Wheels and Tires G. H: Indicates the tire's speed Letter Speed rating - mph rating. The speed rating denotes rating (km/h) the speed at which a tire is 168 mph (270 km/h) designed to be driven for extended periods of time under a standard 186 mph (299 km/h) condition of load and inflation Note: For tires with a maximum...
Page 218 Wheels and Tires J. Tire Ply Composition and *Traction: The traction grades, Material Used: Indicates the from highest to lowest are AA, A, number of plies or the number of B, and C. The grades represent the layers of rubber-coated fabric in tire's ability to stop on wet the tire tread and sidewall.
Page 219 Wheels and Tires The tire suppliers may have C. Maximum Load Dual lb (kg) additional markings, notes or at psi (kPa) cold: Indicates the warnings such as standard load, maximum load and tire pressure radial tubeless, etc. when the tire is used as a dual, defined as four tires on the rear Additional Information axle (a total of six or more tires on...
Page 220 Inflate all tires to the from sidewall edge to sidewall inflation pressure recommended edge. In general, the larger the by Ford Motor Company. number, the wider the tire. C. 80: Indicates the aspect ratio which gives the tire's ratio of height to width.
Page 221 Safety automatic service station gauges Compliance Certification Label may be inaccurate. Ford (affixed to either the door hinge recommends the use of a digital pillar, door-latch post, or the door or dial-type tire pressure gauge...
Page 222 Wheels and Tires When weather temperature 3. Add enough air to reach the changes occur, tire inflation recommended air pressure. pressures also change. A 10°F Note: If you overfill the tire, release (6°C) temperature drop can air by pressing on the metal stem cause a corresponding drop of 1 in the center of the valve.
Page 223 Wheels and Tires Inspecting Your Tires and Tire Wear Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves. Check the tire and valve stems for holes, cracks, or cuts that may permit air leakage and repair or replace the...
Page 224 LT-metric or all-season versus standardized information on the all-terrain) as those originally sidewall of all tires. This provided by Ford. The information identifies and recommended tire and wheel size Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 225 Use of any tire or wheel 2. Lubricate the tire bead and not recommended by Ford can wheel bead seat area again. affect the safety and performance of your vehicle, which could result 3.
Page 226 Highway Hazards The use of wheels or tires not No matter how carefully you drive recommended by Ford Motor there is always the possibility that Company may affect the you may eventually have a flat tire operation of your tire pressure on the highway.
Page 227 Wheels and Tires Tire and Wheel Alignment Tire Rotation A bad jolt from hitting a curb or WARNING pothole can cause the front end If the tire label shows of your vehicle to become different tire pressures for the misaligned or cause damage to front and rear tires and the vehicle your tires.
Page 228: Using Winter Tires
If winter tires are used, you must • Only certain snow chains or cables make sure that you use the correct have been approved by Ford as safe tire pressures. for use on your vehicle with the following tires; 215/55R16.
Page 229: Tire Pressure Monitoring System
Please note that the TPMS is not a chains or cables, contact an authorized substitute for proper tire maintenance, and Ford dealer. it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation has not reached the level to trigger...
Page 230 Wheels and Tires Understanding the Tire Pressure The tire pressure monitoring system Monitoring System complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. The system measures the pressure in the Operation is subject to the following two four road tires and sends the tire pressure conditions: (1) This device may not cause readings to your vehicle.
Page 231 Wheels and Tires Low tire pressure Possible cause Action required warning light Solid warning light Tire(s) under-inflated 1. Make sure tires are at the correct pres- sure. See Inflating the tires in this chapter. 2. After inflating the tires to the correct pressure See Maintenance (page 177).
Page 232 Tire Pressure Monitoring System least three feet (one meter) away from Reset Procedure another Ford vehicle undergoing the system reset procedure. Note: The system reset procedure needs • Do not wait more than two minutes to be carried out after each tire replacement.
Page 233: Changing A Road Wheel
If you must use a sealant, the following a clockwise order: Left front, Ford Tire Mobility Kit sealant should be right front, right rear, left rear. used. The tire pressure monitoring system 6.
Page 234 • Winter weather driving capability. and wheels that were originally provided • Wet weather driving capability. by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather • All-wheel driving capability (if than repaired. applicable).
Page 235: Tire Change Procedure
Wheels and Tires • Use commercial car washing WARNINGS equipment. Never get underneath a vehicle that • Use snow chains on the end of the is supported only by a jack. If your vehicle with the dissimilar spare wheel vehicle slips off the jack, you or and tire assembly.
Page 236 Wheels and Tires E142551 Block the diagonally opposite wheel. E166367 3. Open the cap in the rear of the vehicle and insert the end of the lug wrench into the guide hole. E166369 4. Turn the handle counterclockwise and 8. Insert the wrench end between the rim lower the spare tire until it rests on the and the wheel cover through the gaps ground and the cable is slack.
Page 237: Stowing The Flat Or Spare Tire
Wheels and Tires Indentations in the sills show the Remove the jack and fully tighten the location of the jacking points. lug nuts in the order shown. Tighten the lug nuts to the correct specification. See Technical Specifications (page 235). Fit the wheel cover onto the rim making sure the valve stem aligns with the indent in the ring on the back...
Page 238: Technical Specifications
Ib-ft (Nm) M12 x 1.5 100 (135) Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).
Page 239 Wheels and Tires E145950 Wheel pilot bore Inspect the wheel pilot bore and mounting surface prior to installation. Remove any visible corrosion or loose particles. Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 240: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS Engine Specifications Cubic inches Required fuel Minimum 87 octane Compression ratio 10.0:1 Spark plug gap 0.027-0.031 in. (0.70-0.80 mm) Drivebelt Routing E161372 ENGINE SPECIFICATIONS - 2.5L Engine Specifications Cubic inches Required fuel Minimum 87 octane Compression ratio 9.7:1 Spark plug gap...
Page 241: Motorcraft Parts
These parts meet or SAE/USCAR-36. exceed Ford Motor Company s Note: For spark plug replacement, see an specifications, and are engineered for your authorized dealer. Replace the spark plugs vehicle.
Page 242: Motorcraft Parts - 2.5L
SL or lower category unless the label also at fordparts.com. These parts meet or display the American Petroleum Institute exceed Ford Motor Company s certification mark. These oils do not meet specifications, and are engineered for your all of the requirements of your vehicles vehicle.
Page 243: Vehicle Certification Label
Capacities and Specifications Assembly plant Production sequence number VEHICLE CERTIFICATION LABEL E142476 Please note that in the graphic, XXXX is representative of your vehicle identification number. The Vehicle Identification Number contains the following information: E167469 The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where...
Page 244: Transmission Code Designation
Capacities and Specifications TRANSMISSION CODE DESIGNATION E142806 The transmission code is on the Safety Compliance Certification Label. The following table shows the transmission code along with the transmission description. Code Description Six-speed automatic trans- mission 6F35 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 245: Audio System
Audio systems capable of recognizing and compact discs may not function correctly playing MP3 and WMA individual tracks when used in Ford CD players. and folder structures work as follows: • There are two different modes for MP3...
Page 246: Audio Unit - Vehicles With: Am/Fm
Audio System • MP3 and WMA folder mode represents In track mode, the system displays and a folder structure consisting of one plays the structure as if it were only one level of folders. The CD player numbers level deep (all MP3 and WMA files play, all MP3 and WMA tracks on the disc regardless of being in a specific folder).
Page 247: Audio System
Audio System E165952 Display: Shows the status of the current mode selected. Mute: Press the button to mute the sound. Seek up: Press the button to go to the next station up the radio frequency band. Seek down: Press the button to go to the next station down the radio frequency band.
Page 248 Audio System FM: Press the button to select the FM frequency band. AM: Press the button to select the AM frequency band. Cursor up or down: Press the cursor up or down arrow buttons to adjust the settings within the menus or to move to the next radio station while listening to the radio on the FM or AM frequency band.
Page 249: Audio Unit - Vehicles With: Premium Am/Fm/Cd
Audio System Menu Button AUDIO UNIT - VEHICLES WITH: PREMIUM AM/FM/CD This will allow you to adjust all of the audio (If Equipped) system settings. Press the button repeatedly until the required setting is WARNING displayed. Use the cursor up or down arrow Driving while distracted can result in buttons to adjust the following settings: loss of vehicle control, crash and...
Page 250: Audio Unit - Vehicles With: Am/Fm/Cd/Sync
Audio System - TUNE +: Press this button to manually search through the radio frequency band. Eject: Press this button to eject a CD. DISP: Press this button to switch the display screen off. SEEK: Press this button to go to the next station up or down the radio frequency band or the next or previous track on a CD.
Page 251 Audio System E166684 Eject: Press this button to eject a CD. Cursor arrows: Press these buttons to scroll through on screen audio system choices. OK: Press this button to confirm menu selections. Information: Press this button to access any available radio or CD information. TUNE - and TUNE +: Press these buttons to manually search the frequency band.
Page 252: Audio Unit - Vehicles With: Am/Fm/Cd/Sync/Satellite Radio
Audio System Seek: Press and release these buttons to go to the previous or next preset radio station or disc track. Press and hold these buttons to fast forward to the previous or next strong radio station, memory preset or through the current disc track. On, off and volume: Press this button to switch the system off and on.
Page 253 Audio System E166685 Eject: Press this button to eject a CD. Cursor arrows: Press these buttons to scroll through on screen audio system choices. OK: Press this button to confirm menu selections. Information: Press this button to access any available radio or CD information. TUNE - and TUNE +: Press these buttons to manually search the frequency band.
Page 254: Digital Radio
Audio System Sound: Press this button to access settings for Treble, Middle, Bass, Fade and Balance. Use the up and down arrow buttons to select the various settings. When you make your selection, press the left and right arrow buttons to change the settings.
Page 255 Audio System When HD Radio broadcasts are active, you • Memory presets allow you to save an can access the following functions: active channel as a memory preset. Touch and hold a memory preset slot • Scan allows you to hear a brief until the sound returns.
Page 256: Satellite Radio
SIRIUS® broadcasts a variety of music, HD Radio logos are proprietary trademarks news, sports, weather, traffic and of iBiquity Digital Corp. Ford Motor entertainment satellite radio channels. For Company and iBiquity Digital Corp. are not more information and a complete list of...
Page 257: Satellite Radio Reception Factors
Ford Motor Company shall not be of your vehicle. See an authorized dealer responsible for any such programming for availability.
Page 258 Audio System Troubleshooting Message Condition Action Acquiring… Radio requires more than No action required. This two seconds to produce message should disappear audio for the selected shortly. channel. Satellite antenna fault There is an internal module If this message does not or system failure present.
Page 259: Audio Input Jack
Audio System 2. Plug the extension cable from the AUDIO INPUT JACK (If Equipped) portable music player into the auxiliary input jack. WARNINGS 3. Switch the radio on. Select either a Driving while distracted can result in tuned FM station or a CD. loss of vehicle control, accident and 4.
Page 260: Audio Troubleshooting
Audio System USB ports Audio input SD card slot E163858 AUDIO TROUBLESHOOTING Audio unit display Rectification Please check CD General error message for CD fault conditions. For example cannot read the CD, data-CD inserted, etc. Make sure the disc is loaded correctly. Clean and re-try, or replace disc with known music disc.
Page 261: Sync
SYNC (If Equipped) GENERAL INFORMATION • Use the advanced voice recognition SYNC is an in-vehicle communications system system that works with your Bluetooth-enabled cellular phone and • Charge your USB device (if your device portable media player. This allows you to: supports this).
Page 262 SYNC (If Equipped) Times are subject to change due to When using SYNC: holidays. • Do not operate playing devices if the power cords or cables are broken, split SYNC Owner Account or damaged. Place cords and cables out of the way, so they do not interfere Why do I need a SYNC owner account? with the operation of pedals, seats, •...
Page 263: Using Voice Recognition
Make sure the interior of your vehicle is vehicle's SYNC module. Ford Motor as quiet as possible. Wind noise from Company and Ford of Canada will not open windows and road vibrations may access the system data for any purpose...
Page 264: System Interaction And Feedback
SYNC (If Equipped) Voice command If you want the system to carry out the following (phone | Blackberry | Make calls. iPhone | Mobile) Services Access the SYNC Services portal. SYNC Return to the main menu. (USB [stick] | iPod | MP3 Access the device connected to your USB port.
Page 265 SYNC (If Equipped) When prompted say the following: Voice command If you want the system to carry out the following voice settings Followed by either of the following: interaction mode novice Provide more detailed interaction and guidance. interaction mode Provide less audible interaction and more tone prompts. advanced The system defaults to the standard interaction mode.
Page 266: Using Sync With Your Phone
SYNC (If Equipped) Voice command If you want the system to carry out the following media candidate lists off Make a best guess from the media candidate list. You may still occasionally be asked questions. media candidate lists on Clarify your voice command for media candidates. phone candidate lists off Make a best guess from the phone candidate list.
Page 267 SYNC (If Equipped) Press the phone button. When the display indicates there is no cell phone paired, do the following: Message Action and Description No Phone Paired Press the OK button. When the following message appears in the display. Find SYNC Press the OK button.
Page 268: Pairing Subsequent Cell Phones
SYNC (If Equipped) Pairing Subsequent Cell Phones Press the phone button, then scroll to: Message Action Phone settings Press the OK button. Bluetooth Devices Press the OK button. Add Device Press the OK button. When the following message appears in the display. Find SYNC Press the OK button.
Page 269 SYNC (If Equipped) Voice Command Action Call [name] at cell You do not need to preceed this command by saying; phone. This command is not available until your cell phone informa- tion is completely downloaded using Bluetooth. Call [name] at other You do not need to preceed this command by saying;...
Page 270 SYNC (If Equipped) Voice Command Action Phonebook <name> at This command is not available until your cell phone informa- tion is completely downloaded using Bluetooth. cell Phonebook <name> at This command is not available until your cell phone informa- other tion is completely downloaded using Bluetooth.
Page 271: Making A Call
SYNC (If Equipped) Voice Command Action Plus Star Note: To exit dial mode, press and hold the phone button or press MENU to go to the phone menu. Voice Command Phone Menu Commands (Phone) settings (set) ringer 3 Voice Command (Phone) settings (set) ringer off (Phone) connections Battery...
Page 272: Receiving Calls
SYNC (If Equipped) Receiving Calls Phone Options during an Active Call When receiving a call, you can: During an active call, you have more menu • Answer the call by pressing the phone features that become available, for button. example putting a call on hold or joining •...
Page 273 SYNC (If Equipped) Message Action and Description Call History To access your call history log. Press the OK button to select, then scroll through your call history options (incoming, outgoing or missed). 2. Press the OK button when the desired selection appears in the display.
Page 274 SYNC (If Equipped) Message Action and Description Phonebook Access and call any contacts in your previously downloaded phonebook If your phonebook has less than 255 entries, they appear alphabetically in flat file mode. If there are more than 255 entries, the system will organize them into alphabetical categories.
Page 275 SYNC (If Equipped) Text Messaging Receiving a Text Message When a new text message arrives, an SYNC allows you to receive, send, audible tone sounds and the information download and delete text messages. The display indicates you have a new message. system can also read incoming text messages to you so that you do not have Note: This is a cell phone-dependent...
Page 276 6. Press the OK button again when the system asks if you would like to send the message. The system sends each text message with the following signature: This message was sent from my Ford. Unsupported If the system detects your cell phone does not support any feature, this message will appear in the information display.
Page 277: Accessing Your Phone Settings
SYNC (If Equipped) Message Pre-defined text messages Where R you? Message I need more directions Can't talk right now I love you Call me Too funny :-) Call you later Can't wait to see you Be there in 10 minutes Stuck in traffic.
Page 278 SYNC (If Equipped) Message Action and Description Press the OK button to select th desired ring tone. If your cell phone supports in-band ringing, your cell phone ring plays when you choose the phone ringer option. Text Message Notifica- You have the option of hearing an audible tone to notify you tion when a text message arrives.
Page 279 SYNC (If Equipped) System Settings Bluetooth Devices The Bluetooth Devices menu allows you This menu provides access to your to add, connect and delete devices, set a Bluetooth Devices and Advanced menu cell phone as primary as well as turn your features.
Page 280 SYNC (If Equipped) Message Action and Description Press the OK button. Return Exit the current menu. This is a speed-dependent feature. It is only available when your vehicle is traveling at 3 mph (5 km/h) or less. You can only connect one device at a time. When another cell phone is connected, the previous one is disconnected.
Page 281: Sync Applications And Services
SYNC (If Equipped) Message Action and Description Press the OK button to select and then press OK again when the following message appears in the display. Restore Defaults? Master reset Completely erase all information stored on SYNC, for example phonebook, call history, text messages and paired devices, and return the system to the factory default settings.
Page 282 SYNC (If Equipped) If a crash deploys an airbag (excluding WARNINGS knee airbags and rear inflatable safety Do not wait for 911 Assist to make an belts [if equipped]) or activates the fuel emergency call if you can do it pump shut-off, your SYNC-equipped yourself.
Page 283 SYNC (If Equipped) • You must pair and connect a 911 Assist May Not Work If Bluetooth-enabled and compatible • Your cellular phone or 911 Assist cell phone to SYNC. hardware sustains damage in a crash. • A connected Bluetooth-enabled phone •...
Page 284 Return: Press OK to exit the menu. Press OK for SYNC to run a health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls and other field service actions and vehicle inspec- tion items that still need servicing from an authorized dealer.
Page 285 Message and data rates may apply. Ford into an area that you consider unsafe. Maps Motor Company reserves the right to change...
Page 286 SYNC Services Terms and Conditions at Services portal. www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your 5. Once you connect to the service, follow vehicle travel information or other the voice prompts to request the...
Page 287: Sync Applink
SYNC (If Equipped) 2. Follow the voice prompts to select your 3. While on an active route, you can select destination. Once you select your or say "Route summary" or "Route destination, the system uploads your status" to view the Route Summary current vehicle location, calculates a turn list or the Route Status ETA.
Page 288: Using Sync With Your Media Player
SYNC (If Equipped) Note: iPhone users need to connect the 4. Scroll to Mobile Apps and press OK to phone to the USB port in order to start the access a list of available applications. application. We recommend you lock your 5.
Page 289 SYNC (If Equipped) SYNC is capable of hosting nearly any To Connect Using Voice Commands digital media player including: iPod®, Plug the device into the USB port. See Zune , plays from device players, and USB Port (page 256). most USB drives. SYNC also supports the following audio formats MP3, WMA, WAV and ACC.
Page 290: What's Playing
SYNC (If Equipped) Message Action and Description Albums Genres Playlists Tracks Browse USB Similar music Return Exit the current menu. What's Playing? When a track is playing, you can ask the system to tell you what is currently playing. Press the voice button and when prompted say: Voice command Action and Description ((who's | who is) this |...
Page 291: Media Voice Commands
SYNC (If Equipped) Media Voice Commands Voice command Press the voice button and when Refine song <name> prompted say any of the following: Refine track <name> Voice command repeat (track | song) [on] (USB [stick] | iPod | MP3 [player]) repeat off Autoplay Off (browse | search | show) album...
Page 292 SYNC (If Equipped) Voice Command Guide Voice command Action and Description Autoplay Turn autoplay on to listen to music processed during indexing. Turn autoplay off to allow the indexing process to finish before the system plays any of your music. (browse | search | show) The system searches all the data from your indexed music all (genre | genres)
Page 293: Media Menu Features
SYNC (If Equipped) Bluetooth Audio Command Guide Voice command Press the voice button and when [play] next track prompted say any of the following: [play] previous track Voice command Media Menu Features [Phone] Connections | [Media] Connec- tions | [Bluetooth] Connections The media menu allows you to select your media source, how to play your music, for pause...
Page 294: Accessing Your Play Menu
SYNC (If Equipped) Message Action and Description Select one of the following: Shuffle Press the OK button to shuffle available media files in the current playlist. To shuffle all media tracks, you must select Play All in the play menu and then select Shuffle. Repeat Press the OK button to repeat any song.
Page 295 SYNC (If Equipped) Press the AUX button, then scroll to: Message Action and Description Menu Press the OK button to enter the media menu. Select one of the following: Play all Press the OK button. The first track title appears in the display.
Page 296 SYNC (If Equipped) Message Action and Description Tracks Search for and play a specific indexed track. SYNC lists your tracks alphabetically in flat file mode. If there are more than 255, the system categorizes them alphabetically. Press the OK button. 2.
Page 297 SYNC (If Equipped) Press the AUX button, then scroll to: Message Action and Description Menu Press the OK button to enter the media menu. Settings Press the OK button. Bluetooth Devices Press the OK button. Select one of the following: Add Device Pair more devices to the system.
Page 298 SYNC (If Equipped) Message Action and Description Press the OK button. 2. Press the OK button to confirm. Return Exit the current menu. This is a speed-dependent feature. It is only available when your vehicle is traveling at 3 mph (5 km/h) or less. Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features.
Page 299: Sync Troubleshooting
SYNC (If Equipped) Message Action and Description Factory Defaults Return to the factory default settings. This selection does not erase your indexed information, for example phonebook, call history, text messages and paired devices. Press the OK button. 2. Press the OK button. When restore defaults appears in the display, press the OK button again to confirm.
Page 300 SYNC (If Equipped) Phone issues Issue Possible cause(s) Possible solution(s) This may be a possible Try turning off the device, phone malfunction. resetting the device or removing the device's battery, then trying again. Try pushing your phonebook contacts to SYNC by using the Add Contacts feature.
Page 301 SYNC (If Equipped) Phone issues Issue Possible cause(s) Possible solution(s) Check the security and auto accept and prompt always settings relative to the SYNC Bluetooth connection on your phone. Update your device's firm- ware. Turn off the Auto phone- book download setting. Text messaging is not This is a phone-dependent Go to the website to review...
Page 302 SYNC (If Equipped) USB and media issues Issue Possible cause(s) Possible solution(s) Make sure that the device does not have an auto- install program or active security settings. SYNC does not recognize This is a device limitation. Make sure you are not my device when I turn on the leaving the device in your car.
Page 303 SYNC (If Equipped) Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) Make sure that your VIN is correctly listed in your account. I am unable to retrieve the The preferred dealer When you register your report on the website, or I information did not load account, you must choose a...
Page 304 SYNC (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) SYNC does not understand You may be using the wrong Review the phone voice what I am saying. voice commands. commands and the media You may be speaking too voice commands at the soon or at the wrong time.
Page 305 SYNC (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) The system may not be Make sure you are saying the reading the name the same contacts exactly as they are way you are saying it. listed. For example, if you Contacts in your phonebook save a contact as Joe may be very short and...
Page 306: Myford Touch
MyFord Touch (If Equipped) GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 307: Myford Touch
MyFord Touch (If Equipped) PHONE Press to select any of the following: Press to select any of the following: Message Message Clock Phone Display Quick Dial Sound Phonebook Vehicle History Settings Messaging Help Settings HOME NAVIGATION Press to access the home screen.
Page 308 MyFord Touch (If Equipped) ENTERTAINMENT Message Press to select any of the following: Message BT Stereo SD Card SIRIUS Line In Using the Audio Controls Depending on your vehicle, it may also have the following controls: Message Action and Description Power Switch the media features on or off.
Page 309 MyFord Touch (If Equipped) Using the Steering Wheel Controls Depending on your vehicle, it may also have the following controls: Control Action and Description Adjust the volume of playing media. Seek Use as you normally would in media modes. Voice Press to start a voice session.
Page 310 MyFord Touch (If Equipped) Speed-restricted Features • Make sure the power cables do not interfere with the safe operation of your Some features of this system are restricted vehicle's controls or affect your safe from use unless your vehicle is stationary. driving abilities.
Page 311 System data cannot be accessed without special equipment and access to your main menu vehicle's SYNC module. Ford Motor Company and Ford of Canada do not List of commands access the system data for any purpose (what are my (options | choices) | what...
Page 312 MyFord Touch (If Equipped) You can say any of the voice commands Voice command that appear within open and close brackets that are separated by |. For example, where (cancel | stop | exit) (cancel | stop | exit) appears you say; [main menu] help cancel or stop or exit.
Page 313 MyFord Touch (If Equipped) Voice Command Settings Using the touchscreen, press: These allow you to customize the level of system interaction, help and feedback. The Message system defaults to standard interaction Settings that uses candidate lists and confirmation prompts as these provide the highest level Help of guidance and feedback.
Page 314: Settings
MyFord Touch (If Equipped) Voice command Using the steering wheel control, press the voice button and when prompted media candidate lists on say one of the following: media candidate lists off Voice command voice settings help interaction mode novice Using Voice Commands with the interaction mode advanced Touchscreen Options confirmation prompts on...
Page 315 MyFord Touch (If Equipped) Vehicle. Settings. Help. Under this menu, you can set Display your clock, access and adjust the You can adjust the touchscreen display E142607 display, sound and vehicle through the touchscreen or by pressing the settings as well as access settings for voice button on the steering wheel controls specific modes or the help feature.
Page 316 MyFord Touch (If Equipped) Your system allows you to upload and view 2. Vehicle. up to 32 photos. Then select from the following: To access, press: • Active Park Assist. • Vehicle Health Report. E142607 • Camera Settings. Settings icon. •...
Page 317 MyFord Touch (If Equipped) • Enhanced Park Aids. 3. Enable Valet Mode. • Rear Camera Delay. Enter a four digit PIN twice, as prompted. You can find more information on the rear Note: After you press Continue the system view camera system in another chapter. locks until you enter the PIN again.
Page 318 MyFord Touch (If Equipped) Voice Control Settings icon. 2. Settings. To access, press: 3. Voice Control. E142607 Then select from the following: Voice Control Interaction Mode Standard interaction mode provides more detailed inter- action and guidance. Advanced mode has less audible interaction and more tone prompts.
Page 319 MyFord Touch (If Equipped) Media Player Autoplay When this feature is on, the system automatically switches to the media source upon initial connection. This allows you to listen to music during the indexing process. When this feature is off, the system does not automatically switch to the inserted media source.
Page 320 MyFord Touch (If Equipped) Navigation Have the system avoid freeways. Have the system avoid tollroads. Have the system avoid ferries or car trains. Have the system use HOV (high-occupancy vehicle) lanes. Navigation Preferences Have the system use guidance prompts. Have the system automatically fill-in State/Province information.
Page 321 MyFord Touch (If Equipped) Phone Bluetooth Devices Connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth Turn Bluetooth on and off. Do Not Disturb Have all calls go directly to your voice mail and not ring inside your vehicle.
Page 322 MyFord Touch (If Equipped) Wi-Fi Wi-Fi Settings Wi-Fi Network (Client) Mode turns the Wi-Fi feature on and off in your vehicle. Make sure you turn it on for connectivity purposes. Choose a Wireless Network allows you to use a previ- ously stored wireless network.
Page 323 MyFord Touch (If Equipped) Help To access, press: E142607 Settings icon. 2. Help. E142626 Then select from the following: The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance. Help Where Am I? View your vehicle's current location if your vehicle is equipped with navigation.
Page 324: Entertainment
MyFord Touch (If Equipped) To access Help using the voice commands, say "Help". The system provides allowable press the voice button, then, after the tone, voice commands for the current mode. ENTERTAINMENT E161892 AM 1 and AM AST FM 1, FM 2 and FM AST SIRIUS Touch this button to scroll down for more options, such as SD Card, BT Stereo and Line In...
Page 325 MyFord Touch (If Equipped) Press the voice icon on the you can say: steering wheel. When prompted, E142599 "BROWSE" within devices "Browse" "Browse <league> games" "Browse <Sirius category> channels" "Browse SD card" "Browse Sirius channel guide" "Browse USB" "Help" If you only say, "Browse", you can then say any commands in the following chart. This command is only usable if you have an active subscription to SIRIUS®...
Page 326 MyFord Touch (If Equipped) Sample commands "<87.9-107.9>" "<530-1710>" "<Channel name>" "AM <530-1710>" "FM <87.9-107.9>" "Play [album] <name>" "Play [artist] <name>" "Play [genre] <name>" "Play [playlist] <name>" "Play [song] <name>" "Play <name>" "Play <name (song or album)> by <artist name>" "Sirius <0-223>" "Sports games"...
Page 327 MyFord Touch (If Equipped) TAG Button HD Radio (If Equipped) This feature is available when HD Radio is Touch this button to turn HD Radio on. The on, and allows you to tag a song to light on the button illuminates when the download later.
Page 328 MyFord Touch (If Equipped) The system automatically saves the song's information and transfers it to your portable music player (if supported) when you connect it to the system. The system automatically transfers the tag to your player (if already connected) and a pop-up confirms the transfer.
Page 329 MyFord Touch (If Equipped) HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again.
Page 330 HD Radio logos are proprietary trademarks E142599 steering wheel controls. When of iBiquity Digital Corp. Ford Motor prompted, say any of the following Company and iBiquity Digital Corp. are not commands. responsible for the content sent using HD Radio technology.
Page 331 MyFord Touch (If Equipped) "RADIO" "<87.9-107.9>" "FM autoset preset <#>" "FM preset <#>" "<87.9-107.9> HD" "<530-1710>" "FM 1" "AM" "FM 1 preset <#>" "AM <530-1710>" "FM 2" "AM autoset" "FM 2 preset <#>" "AM autoset preset <#>" "HD <#>" "AM preset <#>" "Preset <#>"...
Page 332 MyFord Touch (If Equipped) "TUNE" "<87.9-107.9>" "HD <#>" "FM" "Preset <#>" "FM <87.9-107.9>" "Help" "FM <87.9-107.9> HD <#>" If available. • Press play or pause to play or pause SIRIUS® Satellite Radio (If the audio. Equipped and Activated) • Press Replay to return to live audio if Press the lower left corner of the you have been using the feature to touchscreen, and then select the...
Page 333 This feature allows you to select Artists, at any time, with or without notice to you. Titles and Teams that you would like the Ford Motor Company shall not be system to alert you to when they are responsible for any such programming playing on other channels.
Page 334 MyFord Touch (If Equipped) Satellite Radio Electronic Serial Number ESN:XXXXXXXXXXXX). To access your (ESN) ESN, press the bottom left corner of the touchscreen, then Press: You need your ESN to activate, modify or track your satellite radio account. The ESN SIRIUS.
Page 335 MyFord Touch (If Equipped) Troubleshooting tips Radio display Cause Action No Signal. The signal is lost from the The signal is blocked. When SIRIUS satellite or SIRIUS you move into an open area, tower to your vehicle the signal should return. antenna.
Page 336 MyFord Touch (If Equipped) "SIRIUS" "SAT 1 Preset <#>" "Tune" "SAT 2" "Help" If you have said "Sports game", see the following "Sports game" chart. If you have said "Tune", see the following "Tune" chart. "SPORTS GAME" "Tune to the <college name> game" "Tune to the <team city>...
Page 337 MyFord Touch (If Equipped) • Bass • Midrange Press the lower left corner of the • Treble touchscreen and press the CD E142611 tab. • Balance and Fade • DSP (Digital Signal Processing) You can also advance and reverse the •...
Page 338: Sd Card Slot And Usb Port
MyFord Touch (If Equipped) "CD" "Repeat off" "Repeat track" "Shuffle" "Shuffle CD" "Shuffle folder" "Shuffle off" "Help" This applies to WMA or MP3 files only. SD Card Slot and USB Port SD Card Note: Your SD card slot is spring-loaded. To remove the SD card, press the card in and the system ejects it.
Page 339 MyFord Touch (If Equipped) This feature allows you to plug in media • Occupancy Mode playing devices, memory sticks, flash drives • Speed Compensated Volume. or thumb drives, and charge devices if they Note: Your vehicle may not have all these support this feature.
Page 340 MyFord Touch (If Equipped) "USB" or "SD CARD" "Play podcast episode <name>" "Browse" "Next" "Play similar music" "Pause" "Play song <name>" "Play" "Play TV show <name>" "Play album <name>" "Play TV show episode <name>" "Play all" "Play video <name>" "Play artist <name>" "Play video podcast episode <name>"...
Page 341 MyFord Touch (If Equipped) "BROWSE" "Album <name>" "All video podcasts" "All albums" "All videos" "All artists" "Artist <name>" "All audiobooks" "Audiobook <name>" "All authors" "Author <name>" "All composers" "Composer <name>" "All folders" "Folder <name>" "All genres" "Genre <name>" "Playlist <name>" "All movies"...
Page 342: Phone
MyFord Touch (If Equipped) Bluetooth Audio Bluetooth Audio Voice Commands If you are listening to a Bluetooth Your system allows you to stream audio audio device, press the voice over your vehicle's speakers from your E142599 button on the steering wheel connected, Bluetooth-enabled cellular control.
Page 343 MyFord Touch (If Equipped) Pairing Your Cell Phone for the • Dialing a number. First Time • Redialing. • Call waiting notification. WARNING • Caller ID. Driving while distracted can result in loss of vehicle control, crash and Other features, such as text messaging injury.
Page 344 MyFord Touch (If Equipped) Pairing Subsequent Cell Phones Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. Note: Move the gearshift lever to park (P). See your device's manual if necessary. Switch your vehicle ignition and the radio To pair a subsequent cell phone, select: Message...
Page 345: Phone Menu Options
MyFord Touch (If Equipped) To reject the call, select: To turn on contact picture settings, if your device supports this feature, Message select: Reject Message Note: You can also reject the call by Phone pressing the phone button on the steering wheel.
Page 346 MyFord Touch (If Equipped) Text Messaging Message Note: Downloading and sending text Listen (speaker icon) messages using Bluetooth are cell phone-dependent features. Dial Note: Certain features in text messaging Send Text are speed-dependent and not available when your vehicle is traveling at speeds over View 3.1 mph (5 km/h).
Page 347: Phone Settings
MyFord Touch (If Equipped) Message Text Message Options Stuck in traffic. Message Call me later. I’ll call you back in a few minutes. I just left, I’ll be there soon. Can you give me a call? Receiving a Text Message Note: If you select View and your vehicle is I’m on my way.
Page 348 MyFord Touch (If Equipped) Message Action and Description Do Not Disturb If you want all calls to go directly to your voicemail and not ring in the vehicle. When this feature is on, text message notifications do not ring inside the cabin either. 911 Assist Turn the 911 Assist feature on and off.
Page 349: Information
MyFord Touch (If Equipped) Voice command Voice command (hold call off | take call off hold) (turn ringer on | silent mode off) (mute [call] off | Unmute [call]) (hold call [on] | (put | place) call on hold) Help join (call | calls) These commands are only available during an active call.
Page 350 Traffic alerts and turn-by-turn directions available in select markets. Message and data rates may apply. Ford Motor Company reserves the right to change or discontinue this product service at any time without prior notification or incurring any future obligation.
Page 351 Select Connect to Services to initiate www.SYNCMyRide.com. If you do not want an outgoing call to SYNC Services Ford or its service providers to collect your using your phone. vehicle travel information or other 2. Once connected, follow the voice...
Page 352 MyFord Touch (If Equipped) 2. Follow the voice prompts to select your If you miss a turn, SYNC automatically asks Destination. After the route download if you want the route updated. Just say, is finished, the phone call automatically "Yes" when prompted and the system ends.
Page 353 Voice command complete listing of all traffic areas covered by Sirius Travel Link. Cancel route Note: Neither Sirius nor Ford is responsible Navigation voice off for any errors or inaccuracies in the Sirius Travel Link services or its use in vehicles.
Page 354 MyFord Touch (If Equipped) Weather Voice command Touch this button to view the nearby Weather map weather, current weather, or the five day forecast for the chosen area. Select Map Help to see the weather map, which can show storms, radar information, charts and If you say "Sports headlines", "Sports winds.
Page 355 MyFord Touch (If Equipped) Voice command Voice command College football headlines WNBA schedule College football schedule WNBA scores College football scores Help Golf headlines Alerts Golf leaderboard If your vehicle is equipped with Navigation, touch the I Golf schedule E142608 (Information) button to access MLS headlines these features.
Page 356 MyFord Touch (If Equipped) 911 Assist If a crash deploys an airbag, excluding knee (If Equipped) airbags and rear inflatable safety belts where fitted or activates the fuel pump WARNINGS shut-off, your SYNC-equipped vehicle may Unless the 911 Assist setting is set on be able to contact emergency services by before a crash, the system will not dialing 911 through a paired and connected...
Page 357 MyFord Touch (If Equipped) In the Event of a Crash You can also access 911 Assist by Not all crashes deploy an airbag or activate pressing the Setting icon and then the fuel pump shut-off (which would selecting: trigger 911 Assist); however, SYNC tries to contact emergency services if 911 Assist Message triggers.
Page 358 MyFord Touch (If Equipped) 911 Assist Privacy Notice Note: This feature may not function properly if you have enabled caller ID When you turn on 911 Assist, it may blocking on your cellular phone. Before disclose to emergency services that your running a report, review the Vehicle Health vehicle has been in a crash involving the Report Privacy Notice.
Page 359: Navigation
Press the green corner of your touchscreen, When you create a Vehicle Health Report, then the Dest button when it appears. Ford Motor Company may collect your Choose any of the following: cellular phone number (to process your report request) and diagnostic information Destination about your vehicle.
Page 360: Point Of Interest (Poi) Categories
MyFord Touch (If Equipped) Enter the necessary information into During route guidance, you can press the the highlighted text fields (in any talking bubble icon that appears in the order). For address destination entry, upper right navigation corner (green bar) the Go! button appears once you enter if you want the system to repeat route all the necessary information.
Page 361 MyFord Touch (If Equipped) Hotel Subcategories Govt Office E143884 Public Transit Coffeehouse Education To expand these listings, press the + in E142636 front of the listing. Food & Drink The system also allows you to sort alphabetically, by distance or by cityseekr listings (if available).
Page 362: Setting Your Navigation Preferences
MyFord Touch (If Equipped) For restaurants, cityseekr can provide Route Preferences information such as star rating, average Preferred Route cost, review, handicap access, hours of operation, and website address. Choose to have the system display the Shortest, Fastest or most Ecological route For hotels, cityseekr can provide first.
Page 363: Map Mode
MyFord Touch (If Equipped) Traffic Preferences 2D city maps show detailed outlines of buildings, visible land use and land Avoid Traffic Problems elements and detailed railway infrastructure for the most essential cities Choose how you want the system to around the globe. These maps also contain handle traffic problems along your route.
Page 364 MyFord Touch (If Equipped) 3D map mode provides an The ETA box under the zoom buttons elevated perspective of the map. appears when a route is active and This viewing angle can be adjusted displays the distance and time to your E142644 and the map can be rotated 180 destination.
Page 365 MyFord Touch (If Equipped) Starting point indicates the POI Icons starting point of a planned route. Touch this button to select icons to display on the map. You can select up to three E142651 icons to display on the map at the same Waypoint indicates the location time.
Page 366: Navigation Voice Commands
MyFord Touch (If Equipped) Navigation Voice Commands Navigation system voice commands When in navigation mode, press "Show heading up" the voice button on the steering E142599 wheel controls. After the tone, "Show map" say any of the following commands: "Show north up" Navigation system voice commands "Show route"...
Page 367 MyFord Touch (If Equipped) "DESTINATION" "POI category" "Previous destination" "Street address" "Help" "NAVIGATION" "Destination" "Zoom city" "Zoom country" "Zoom minimum" "Zoom maximum" "Zoom province" "Zoom state" "Zoom street" "Zoom to <distance>" "Help" If you say "Destination", you can then say any command in the "Destination"...
Page 368: Accessories
• The remainder of your new vehicle manufacturer's limited warranty details, limited warranty and request a copy of the Ford Licensed Accessories product limited warranty from Contact an authorized dealer for details the accessory manufacturer. and a copy of the warranty.
Page 369 • If you or an authorized Ford dealer add any non-Ford custom electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and...
Page 370: Appendices
The • You have acquired a device ("DEVICE") additional software and services of that includes software licensed by Ford third party origin, as well as associated Motor Company and its affiliates media, printed materials, and "online"...
Page 371 Certificate(s) of Authenticity), and the the process. Neither FORD MOTOR recipient agrees to the terms of this COMPANY nor its suppliers shall be EULA. If the SOFTWARE is an upgrade,...
Page 372 SOFTWARE ("Supplemental may collect and use technical Components"). information gathered in any manner as If FORD MOTOR COMPANY or third party part of product support services related software and services suppliers provide or to the SOFTWARE or related services. make available to you Supplemental...
Page 373 DEVICE. electronic form, you may print one copy of UPGRADES AND RECOVERY MEDIA: such electronic documentation. If the SOFTWARE is provided by FORD EXPORT RESTRICTIONS: You MOTOR COMPANY separate from the acknowledge that the SOFTWARE is DEVICE on media such as a ROM chip, CD subject to U.S.
Page 374 Adobe TRADEMARKS: This EULA does not grant you any rights in connection with any Contains Adobe® [Flash® Player] or trademarks or service marks of FORD [AIR®] technology by Adobe Systems MOTOR COMPANY, MS, Microsoft Incorporated. This [Licensee Product] Corporation, third party software or service contains [Adobe®...
Page 375 Appendices Use of Speech Recognition Functions: WARNING Speech recognition software is inherently Operating certain parts of this a statistical process which is subject to system while driving can distract errors. It is your responsibility to monitor your attention away from the road, any speech recognition functions included and possibly cause an accident or other in the system and address any errors.
Page 376 Appendices Potential Map Inaccuracy: Maps used places you in an unsafe situation, or directs by this system may be inaccurate because you into an area that you consider to be of changes in roads, traffic controls or unsafe, do not follow such instructions; (c) driving conditions.
Page 377 Appendices 4. Disclaimers any termination or expiration of this Agreement. You agree that you will use the To the fullest extent permissible pursuant TeleNav Software only for your personal to applicable law, in no event will TeleNav, business or leisure purposes, and not to its licensors and suppliers, or agents or provide commercial navigation services to employees of any of the foregoing, be...
Page 378 Appendices 5. Limitation of Liability Commercial Arbitration Rules of the American Arbitration Association, and the TO THE EXTENT PERMITTED UNDER judgment upon the award rendered by the APPLICABLE LAW, UNDER NO arbitrator may be entered by any court CIRCUMSTANCES SHALL TELENAV OR having jurisdiction.
Page 379 Appendices 8. Miscellaneous If any provision herein is held unenforceable, then such provision will be This Agreement constitutes the entire modified to reflect the intention of the agreement between TeleNav and you with parties, and the remaining provisions of respect to the subject matter hereof. this Agreement will remain in full force and effect Except for the limited licenses expressly...
Page 380 Appendices installed, copied, or used the Data, you reproduce, copy, modify, decompile, must contact your retailer or NAVTEQ disassemble or reverse engineer any North America, LLC ("NT") within thirty portion of this Data, and may not transfer (30) days of purchase for a refund of your or distribute it in any form, for any purpose, purchase price.
Page 381 Appendices OR SAVINGS, OR ANY OTHER DIRECT, WARNING INDIRECT, INCIDENTAL, SPECIAL OR This Data may contain inaccurate or CONSEQUENTIAL DAMAGES ARISING incomplete information due to the OUT OF YOUR USE OF OR INABILITY TO passage of time, changing USE THIS DATA, ANY DEFECT IN THIS circumstances, sources used and the DATA, OR THE BREACH OF THESE TERMS nature of collecting comprehensive...
Page 382 Appendices Severability: You and NT agree that if any This Data is a commercial item as defined portion of this agreement is found illegal in FAR 2.101 or unenforceable, that portion shall be and is subject to the End User License severed and the remainder of the Agreement under Agreement shall be given full force and...
Page 383 Appendices The software from Gracenote (the become liable for any payment to you for "Gracenote Software") enables this device any information that you provide, including to do disc and music file identification and any copyrighted material or music file obtain music-related information, including information.
Page 384 Appendices WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER.
Page 385: Extended Service Plan (Esp)
3. BaseCARE - Covers 84 components. Transferable Coverage 4. PowertrainCARE - Covers 29 critical If you sell your vehicle before your Ford components. Extended Service Plan coverage expires, Ford Extended Service Plan is honored by you can transfer any remaining coverage all authorized Ford dealers in the U.S.
Page 386: Scheduled Maintenance
Premium Maintenance Plan that covers all Service Plan. Ford Extended Service Plan scheduled maintenance, and selected is the only service contract backed by Ford wear items. The coverage is prepaid, so Motor Company of Canada, Limited. you never have to worry about affording Depending on the plan you purchase, Ford your vehicle’s maintenance.
Page 387: Scheduled Maintenance
If you do not use Ford authorized parts they you sell or trade it. Keep all receipts for may not meet our specifications and completed maintenance with your vehicle.
Page 388: Owner Checks And Services
When the oil change message appears in Additives and Chemicals the information display, it is time for an oil This owner's manual and the Ford change. Make sure you perform the oil Workshop Manual list the recommended change within two weeks or 500 miles additives and chemicals for your vehicle.
Page 389: Multi-Point Inspection
Scheduled Maintenance Check every month Engine oil level. Function of all interior and exterior lights. Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months Battery connections. Clean if necessary. Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Page 390: Normal Scheduled Maintenance
Scheduled Maintenance Multi-Point inspection Accessory drive belt(s) Hazard warning system operation Battery performance Horn operation Engine air filter Radiator, cooler, heater and air conditioning hoses Exhaust system Suspension components for leaks or damage Exterior lamps operation Steering and linkage Tires (including spare) for wear and proper Fluid levels ;...
Page 391: Maintenance Intervals
Scheduled Maintenance When to expect the OIL CHANGE REQUIRED message Interval Vehicle use and example Normal Normal commuting with highway driving 7500-10000 miles No, or moderate, load or towing (12000-16000 km) Flat to moderately hilly roads No extended idling Severe Moderate to heavy load or towing 5000-7499 miles Mountainous or off-road conditions...
Page 392 Scheduled Maintenance At every oil change interval as indicated by the information display Inspect the tires, tire wear and measure the tread depth. Inspect the wheels and related components for abnormal noise, wear, looseness or drag. Do not exceed one year or 10000 miles (16000 kilometers) between service intervals. Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
Page 393: Special Operating Conditions Scheduled Maintenance
Scheduled Maintenance Perform the services shown in the SPECIAL OPERATING following tables when specified, or within CONDITIONS SCHEDULED 3000 miles (4800 kilometers) of a MAINTENANCE message indicating that an oil change is required appears in the information display. If you operate your vehicle primarily in any •...
Page 394 Scheduled Maintenance Operating in dusty or sandy conditions (such as unpaved or dusty roads) Inspect frequently, service Replace cabin air filter. as required Replace engine air filter. Every 5000 miles (8000 Inspect the wheels and related components for abnormal noise, wear, looseness or drag. Rotate tires, inspect tires for wear and measure tread depth.
Page 395: Scheduled Maintenance Record
Scheduled Maintenance SCHEDULED MAINTENANCE RECORD Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 396 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 397 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 398 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 399 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 400 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 401 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...
Page 402 Index Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio......249 Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............247 See: Climate Control..........88 Audio Unit - Vehicles With: AM/ About This Manual...........7 FM..............243 AUX Button............246 See: Brakes............122 Clock Button............245 ABS driving hints Frequency Band Buttons........245 See: Hints on Driving With Anti-Lock Menu Button............246 Brakes..............122...
Page 403 Index Cleaning the Exterior........202 Cleaning Plastic Exterior Parts.....203 Exterior Chrome..........202 Cabin Air Filter..........95 Stripes or Graphics (if equipped)....202 California Proposition 65......11 Underbody............203 Capacities and Specifications....237 Cleaning the Instrument Panel and Cargo Nets............134 Instrument Cluster Lens......204 Installing the Net..........134 Cleaning the Interior........204 Removing the Net..........135 Cleaning the Windows and Wiper Car Wash...
Page 404 Engine Oil Dipstick........181 Floor Mats............153 Engine Specifications - 2.5L.....237 Fog Lamps - Front Drivebelt Routing..........238 See: Front Fog Lamps........64 Engine Specifications.........237 Ford Credit............11 Drivebelt Routing..........237 (U.S. Only)..............11 Entertainment..........321 Front Fog Lamps..........64 Front Passenger Sensing System....35 AM/FM Radio............323 Fuel and Refueling.........112 Bluetooth Audio..........339...
Page 405 Index Fuse Specification Chart......167 Hints on Controlling the Interior Climate............92 Engine Compartment Fuse Box....167 Load Compartment Fuse Box......173 Cooling the Interior Quickly......93 Passenger Compartment Fuse Box....171 General Hints............92 Heating the Interior Quickly......93 Maximum Cooling Performance in Instrument Panel or Instrument Panel Gauges..............72 and Footwell Positions.........93 Engine Coolant Temperature Gauge.....72...
Page 406 Index Interior Lamps - Vehicles With: Locking and Unlocking........48 Panoramic Roof Panel......66 Auto lock and Auto unlock Feature....50 Center Mounted Lamp........66 Emergency Locking with the Key....51 Luggage Compartment Lamp......66 Locking and Unlocking the Doors From Side Mounted Lamp...........66 Inside..............48 Interior Lamps - Vehicles Without: Locking and Unlocking the Doors with the Panoramic Roof Panel......65 Key................49...
Page 407 Index MyKey .............43 PATS Principle of Operation........43 See: Passive Anti-Theft System.....53 Perchlorate............11 Personalized Settings........81 Measure Units............81 Navigation............356 Switching Chimes Off.........81 Personal Safety System ......32 cityseekr..............358 Map Mode............360 How Does the Personal Safety System Navigation Map Updates........362 Work?..............32 Phone...............339 Navigation Voice Commands.......363 Point of Interest (POI) Categories....357 Making Calls............341 Quick-touch Buttons........362...
Page 408 Index Rear View Camera........130 Running-In Switching the Rear View Camera Off..131 See: Breaking-In..........152 Running Out of Fuel........113 Switching the Rear View Camera On..130 Using the Display..........130 Refilling With a Portable Fuel Vehicles With Parking Aid.........131 Container............113 Rear View Camera See: Rear View Camera........130 Rear Window Wiper and Washers...59 Safety Belt Height Adjustment....28 Rear Window Washer........60...
Page 409 Index Starting a Gasoline Engine......110 Tire Care............210 Before starting the engine check the Glossary of Tire Terminology......211 following:............110 Information About Uniform Tire Quality Cold or Hot Engine..........110 Grading..............210 Engine Idle Speed after Starting....110 Information Contained on the Tire Flooded Engine............110 Sidewall.............212 Starting and Stopping the Engine..109 Temperature A B C..........211...
Page 410 Index Using Cruise Control........132 Vehicle Identification Number....239 Vehicle Storage..........206 Switching Cruise Control Off......132 Switching Cruise Control On......132 Battery..............207 Using MyKey With Remote Start Body...............206 Systems............47 Brakes..............207 Using Snow Chains........225 Cooling system...........207 Using Stability Control........126 Engine..............207 AdvanceTrac® with Roll Stability Control Fuel system............207 (RSC®)..............126 General..............206...
Page 411 Index Wheels and Tires.........209 General Information.........209 Technical Specifications.........235 Windows and Mirrors........67 Windshield Washers........59 Windshield Wipers........58 Intermittent Wipe..........58 Speed Dependent Wipers........58 Winter Tires See: Using Winter Tires........225 Wipers and Washers........58 Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013...

Ford 2014 TRANSIT CONNECT Owner's Manual

Introduction

Child Safety

Safety Belts

Personal Safety System?

Supplementary Restraints System

Keys and Remote Controls

Mykey

Locks

Security

Steering Wheel

Wipers and Washers

Lighting

Windows and Mirrors

Instrument Cluster

Information Displays

Climate Control

Seats

Auxiliary Power Points

Storage Compartments

Starting and Stopping the Engine

Fuel and Refueling

Transmission

Brakes

Traction Control

Stability Control

Parking Aids

Cruise Control

Driving Aids

Load Carrying

Towing

Driving Hints

Roadside Emergencies

Customer Assistance

Fuses

Quick Links

Troubleshooting

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Summary of Contents for Ford 2014 TRANSIT CONNECT